About Karya:

Karya’s mission is to leverage the AI revolution to create dignified earning and learning opportunities for low-income communities across the world. In India, our smartphone-based digital work platform has enabled over 120,000 people to build language datasets and evaluate AI models while earning fair wages. With pilots in Kenya and Ethiopia and partnerships with leading AI labs, we are advancing language technologies for underrepresented communities. By combining dignified digital work with frontier AI innovation, Karya hopes to build a new AI economy that is equitable, inclusive, and community-driven. 

We are looking for an organised and proactive individual to fill a hybrid role as a Manager - Impact Program in the Kannada Language. Candidates in Kolar, Mysuru and Mandya are preferred. 

Key Responsibilities:

1. Community Coordination:

• Serve as the main point of contact for community members and app users, particularly from marginalised communities.
• Organise and facilitate community engagement activities, training sessions, and onboarding processes with empathy and cultural sensitivity.
• Provide first-level support to address user inquiries, concerns, or complaints, ensuring quick resolution and maintaining a smooth, respectful experience.
• Participate and contribute to the development of Kannada programming for community members, this includes both training in life and digital skills; translation and updation of Kannada writing materials will be required. 
• Actively collect, document, and relay feedback from users to the project and technical teams to inform improvements in product design, services, and operational processes.
• Maintain positive relationships with stakeholders and partners.
• Ensure that interactions are inclusive and supportive, fostering trust within the community.
• Keep clear records of engagement activities, attendance, and outcomes to support project monitoring and reporting.

• Ensure invoicing is handled properly and maintain financial records.
• Address any payment-related issues and coordinate with external partners on financial matters.

2. Review & Internal App Testing:

• Regularly review app content, ensuring it aligns with project guidelines and quality standards.
• Conduct internal testing of new app features, updates, or workflows to identify potential bugs, usability issues, or gaps in user experience.
• Collaborate with the product team to troubleshoot and improve the app’s functionality.
• Ensure all content is user-friendly, culturally relevant, and meets the community’s needs.
• Assist in creating FAQs, user guides, or training materials that support users in navigating the app confidently.

Required Qualifications

• Minimum of 4 years of experience in community coordination and mobilisation required, Degree or diploma in social sciences, business management, or a related field.
• Proficiency & fluency in English and Kannada, writing, reading and speaking will be necessary in both languages
• Experience working with marginalised communities and a deep understanding of their challenges and needs.
• Familiarity with basic digital tools or mobile applications used in community settings .

You will help foster a positive community environment, oversee financial transactions, and ensure the quality of app content through internal reviews and testing. The role requires working with marginalised communities, and treating individuals with empathy, respect, and cultural sensitivity. 

Candidate should have the willingness to travel to field locations (~40%) and engage directly with community stakeholders

What We Offer

• Flexible leave and vacation policy

• Insurance as per industry standards

• Access to leaders in technology and social impact

• Meaningful work at the intersection of AI, design, and equity

Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status.

If you need accommodations to apply, please contact us at hr@karya.in. 

Karya’s mission is to leverage the AI revolution to create dignified earning and learning opportunities for low-income communities across the world. In India, our smartphone-based digital work platform has enabled over 120,000 people to build language datasets and evaluate AI models while earning fair wages. With pilots in Kenya and Ethiopia and partnerships with leading AI labs, we are advancing language technologies for underrepresented communities. By combining dignified digital work with frontier AI innovation, Karya hopes to build a new AI economy that is equitable, inclusive, and community-driven.

Karya is seeking a creative and detail-oriented Content Developer to join the Karya Learn Team. In this role, you will translate instructional blueprints into clear, engaging, and accessible learning materials designed for adult learners with varying literacy and digital skill levels.

You will work closely with the Instructional Designer and Head of Learning to bring learning modules to life—writing scripts, exercises, and assessments that make digital skilling intuitive and motivating. The ideal candidate has strong writing and editing skills, an eye for storytelling, and a passion for making learning simple, inclusive, and mobile-first.

This role reports to the Associate Head of Learning and works closely with the Instructional Designer and design team

Key Responsibilities

• Develop engaging learning content, scripts, and copy based on the instructional design framework provided by the Learn Team.
• Write clear and concise learner-facing text (video narration, quizzes, reflection prompts, activity instructions, and feedback).
• Adapt complex or technical concepts into easy-to-understand language suitable for low-literacy and first-time digital users.
• Collaborate with the Instructional Designer, Head of Learning, and design team to ensure content is visually and pedagogically aligned.
• Support the creation of assessments, microlearning units, and multimedia-based learning experiences.
• Participate in pilot testing and revise content based on learner feedback and data insights.
• Maintain version control and documentation for all learning assets.
• Contribute creative ideas for improving learner engagement and storytelling across the curriculum.

Qualifications

Education & Experience:

• Bachelor’s degree in English, Education, Communication, Journalism, or a related field.
• 2–3 years of experience in learning content development, or instructional material creation.
• Prior experience in edtech or workforce skilling organisations preferred.
  
  

Skills & Competencies:

• Strong writing, editing, and storytelling skills with attention to tone and learner empathy.
• Ability to simplify complex ideas and write for diverse learner audiences.
• Familiarity with learning design principles and adult learning approaches.
• Comfort working on mobile-first or digital learning products.
• Strong collaboration skills with cross-functional teams (design, product, field).
• Organized, detail-oriented, and able to manage multiple content projects simultaneously.
  
  

Desirable:

• Basic familiarity with video scripting, voiceover writing, or multimedia content creation.
• Familiarity with authoring and multimedia tools such as Articulate 360, Rise, Camtasia, Vyond used for developing digital learning content.
• Understanding of AI-related skills (e.g., data labeling, annotation, transcription).
• Exposure to localization, translation, or multilingual content adaptation.
  
  

Factors for Success at Karya

• Deep commitment to equity, inclusion, and learner empowerment.
• Curiosity and creativity in designing content that feels intuitive and human-centered.
• Empathy for underserved users and sensitivity to their learning contexts.
• Proactive, collaborative, and open to feedback in a fast-paced, mission-driven environment.
  
  

What We Offer

• Flexible leave and vacation policy
• Hybrid work options
• Insurance as per industry standards
• Access to leaders in technology and social impact sectors
• A chance to contribute meaningfully to AI, digital equity, and rural development
  
  

Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status.
If you need accommodations to apply, please contact us at hr@karya.in.

About Karya:

Why was Karya on the cover of the Time Magazine , highlighted by Satya Nadella , and chosen by Google as its partner for Project Vaani? 

In part, because Karya is on a mission to provide AI enabled earning and learning opportunities to economically underserved communities, thereby building a pathway out of poverty for them. Karya achieves this while also delivering high quality, timely, and price competitive data to its clients.

Karya’s workers make at least 20 times the Indian minimum wage and through our one-of-a-kind digital work platform, we have delivered over 40 million digital tasks and are poised to positively impact over 100 thousand workers by the end of the year. In the coming years, our goal is to rapidly scale our impact by bringing economic opportunities to millions of underserved users in India.

About the Role
Karya is seeking an experienced and mission-driven Instructional Designer to join our Learning & Content team. In this role, you will design and develop innovative digital learning experiences tailored for adult learners with limited digital exposure. Your work will directly contribute to upskilling thousands of Karya workers in India and enabling their participation in the global AI workforce.

You will be responsible for creating engaging, user-friendly learning content delivered via the Karya app. Working closely with UX teams, researchers, and technologists, you will translate complex tasks into clear, accessible instructional modules. The ideal candidate has a strong background in instructional design frameworks, and a passion for creating impact through digital education.

Location & Reporting
This is a hybrid role based in Bengaluru. Candidates must be based in or willing to relocate to Bengaluru.
This role reports to the Associate Head – Learning & Content. Occasional travel (up to 20%) may be required for field testing or user research.

Key Responsibilities:

• Design and develop digital learning modules aligned with Karya’s skill development roadmap for AI-related work (e.g., transcription, image annotation, content evaluation).
• Convert complex digital tasks into accessible, bite-sized learning experiences suitable for low-literacy and low-tech learners.
• Collaborate with the learning lead, content writers, and UX/UI designers to ensure modules are pedagogically sound and visually engaging.
• Design storyboards, assessments, quizzes, and feedback tools to track learner progress and engagement.
• Contribute to pilot testing and user feedback loops to continuously improve the effectiveness and clarity of instructional content.
• Ensure alignment of content with adult learning principles, especially for underserved, first-time digital users.
• Stay updated on best practices in mobile learning, gamification, and instructional design trends, and apply relevant methods to Karya’s content strategy.
• Support documentation, training guides, and toolkits for internal teams and field implementers.

Qualifications:

Education & Experience:

• Bachelor’s in any field. Master’s degree preferred. 
• 5+ years of experience in instructional design or curriculum development, with at least 2 years of experience designing for mobile based content.
• Prior experience in the edtech, nonprofit, or workforce skilling space is highly desirable.

Skills & Competencies:

• Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning theory.
• Experience designing accessible learning experiences for low-literacy or underserved populations.
• Proficient in authoring tools (e.g., Articulate, Adobe Captivate, Rise) and/or basic multimedia editing.
• Familiarity with UX principles and how they affect learning design on mobile apps.
• Strong visual communication and storytelling skills.
• Ability to collaborate across diverse, cross-functional teams.
• Detail-oriented, organized, and committed to learner outcomes.

Desirable:

• Knowledge of AI-related skills (e.g., data labeling, annotation, transcription tasks).
• Experience with learning analytics or data-driven instructional design.
• Exposure to mobile-first learning environments or microlearning techniques.

Factors for Success at Karya

• Deep commitment to equity, inclusion, and economic empowerment through education.
• Passion for simplifying complex ideas into engaging, effective learning.
• Empathy for underserved users and sensitivity to their learning needs.
• Resourceful, curious, and proactive in solving design challenges.
• Comfortable working in fast-paced, mission-driven teams.

What We Offer

• Flexible leave and vacation policy
• Hybrid work options
• Insurance as per industry standards
• Access to leaders in technology and social impact sectors
• A chance to contribute meaningfully to AI, digital equity, and rural development

Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status.

If you need accommodations to apply, please contact us at hr@karya.in