HumanSignal
We build software that helps people do what only they can do – give meaning.
Data fills our modern world. It flows prolifically inside organizations, customer interactions, product usage, environmental research, healthcare imaging, and beyond. What if we could use any of this historical data to predict the future? In most cases, we can now make predictions through Machine Learning & AI, but to do so in a meaningful and impactful way, historical data needs to be accurate, comprehensive, and without bias.
To make the best predictions, we believe teams with domain expertise should be responsible for annotating and curating data. It's called data labeling, and it’s a process of real people giving meaning to the information they see on the screen. HumanSignal was founded to take data labeling operations to the next level and help data scientists make better predictions.
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Growth and Operations Manager
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The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
About the Role
This role is not for everyone.
We're looking for someone with a founder's mindset to lead our Columbus data collection facility — someone who gets energy from building something from scratch, isn't precious about job titles, and wants a front-row seat to the most consequential technological shift of our generation.
You'll manage daily operations, own project delivery, recruit talent, solve problems that don't have playbooks yet, and do a lot of things that aren't glamorous but are the core of running a real business. Coordinating schedules, chasing down compliance paperwork, building tracking systems, showing up when something breaks. If that sounds exhausting, this isn't the right fit. If that sounds like exactly where you learn the most — keep reading.
The upside is real. You'll work at the intersection of human intelligence and frontier AI, understand this space from the inside out, and grow fast in a company that's scaling quickly with major clients and a clear mission.
What You'll Do
Run the operation Lead day-to-day facility operations with full onsite presence during active projects. You'll own execution from setup to delivery — quality, timelines, logistics, and everything in between. When something goes sideways, you figure it out. You are the eyes and ears of onsite work and must be able to escalate appropriately when you need support with the norm being that you can create a solution.
Build the team Recruiting is a core part of this role. You'll develop pipelines, run outreach campaigns, build relationships with local universities and community organizations, and conduct screenings. You are the talent engine for Columbus.
Keep everything tight Meticulous documentation, scheduling, resource tracking, compliance, and reporting. This is the stuff that makes the difference between a facility that runs well and one that doesn't. You'll own it and take pride in it.
Bridge to HQ Coordinate with central teams on project planning, escalations, and resource needs. You're the face of HumanSignal in Columbus and the connective tissue between local operations and company-wide strategy.
What You Bring
You're technical enough to vibe-code your way through problems in Python (React experience is a plus), but your superpower is getting things done in the real world — not just in code. You've recruited and managed teams before, you know how to manage competing priorities without losing the details, and you operate well with minimal oversight. Extreme attention to detail and obsession with winning is a must.
Most importantly: you want to learn. You're drawn to hard problems and early-stage environments. You understand that the un-fun parts of a business are what make it work, and you don't look for someone else to handle them.
This role is 100% onsite during active project periods. This a requirement - this role is not open for remote work.
Compensation
We pay based on regional market rates. For this role, the base cash compensation range is $72,000–$90,000 USD. Final offers reflect your experience, expertise, and the scope of what you'll own.
Come build with us!
Ready to apply?
Apply to HumanSignal
HumanSignal | Columbus, Ohio | Hybrid | Spring/Summer 2026
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The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
Software Engineering Intern - AI Data Operations
HumanSignal | Columbus, Ohio | Hybrid | Spring/Summer 2026
About Us
HumanSignal builds Label Studio Enterprise, the data annotation platform trusted by Fortune 500 companies including Apple. We're expanding our 400+ person Columbus facility and need engineering talent to build systems that power AI training pipelines.
What You'll Build
- Full-stack web applications for crowdsourced data collection with quality control workflows
- Admin dashboards with bulk operations, analytics, and workflow management
- Data pipelines integrating Label Studio, AWS S3, and automated quality checks
- JSON transformation systems processing thousands of annotation files for enterprise clients
Technical Skills (Strong in Several Required)
- Frontend: React, TypeScript, responsive UI, state management
- Backend: Python (data processing, APIs, automation), RESTful design
- Data: Database design, JSON manipulation, multi-status workflows
- Deployment: Vercel, serverless functions, CI/CD
Bonus: AWS S3, email integration, real-time updates, admin dashboards
Who You Are
- Ohio State engineering student (CS, Software Engineering, Data Science, or related)
- Can architect solutions and ship working code autonomously
- Comfortable with full-stack development and data pipelines
- Interested in AI infrastructure and training data systems
Details
- Location: Hybrid in Columbus (2-3 days/week in-office)
- Compensation: $35-50/hour based on experience
- Schedule: Flexible part-time or work-study arrangements
- Duration: Minimum 12 weeks, potential for extension/conversion
To Apply
Email resume, GitHub, and brief note to careers@humansignal.com including:
- A technical challenge you've solved with data or workflows
- Your availability and preferred start date
HumanSignal is committed to building a diverse team. We encourage applications from candidates of all backgrounds.
We're moving fast—strong candidates will be interviewed on a rolling basis.
Ready to apply?
Apply to HumanSignal
Office Manager/Site Leader
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The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
HumanSignal is revolutionizing how the world's most advanced AI systems are built. As the creators of Label Studio, the world's most flexible data labeling platform, and through our newly formed HumanSignal Services division (after our recent acquisition of Erud AI), we're at the forefront of manufacturing the purpose-built datasets that power breakthrough AI applications.
Our mission is clear: harness human intelligence to power the future of AI. We work with frontier labs and the world's largest enterprises to remove data bottlenecks and enable innovation at velocity. Through our Data Creation Laboratories, we don't just label data—we manufacture it from scratch in controlled environments, creating the novel datasets that novel AI applications demand.
About the Role
We're seeking a dynamic, hands-on Office Manager/Site Leader to lead our Columbus data collection facility. This is an onsite leadership role where you'll be the face of HumanSignal in Columbus—managing day-to-day operations, driving project delivery excellence, and building our local talent pipeline in one of the fastest-growing AI data markets.
This role requires someone who can wear many hats: operations leader, recruiter, marketer, and problem-solver. You'll be 100% onsite when projects are in progress, ensuring flawless execution while simultaneously building the systems and teams that enable us to scale.
What You'll Do
Onsite Operations Leadership
- Manage all aspects of our Columbus facility operations, maintaining 100% onsite presence during active project delivery
- Oversee project execution from setup through completion, ensuring quality standards and delivery timelines are consistently met
- Serve as the primary point of contact for clients, vendors, and team members at the Columbus location
- Build and maintain operational systems that ensure smooth, efficient project delivery
Talent Acquisition & Growth
- Lead recruiting outreach efforts to build and maintain a pipeline of qualified annotators and data collection specialists
- Develop and execute creative recruiting strategies tailored to the Columbus market
- Design marketing materials and campaigns to attract top talent in the local market
- Build relationships with local universities, community organizations, and job boards to source candidates
- Conduct initial screenings and coordinate hiring processes
Marketing & Community Building
- Create compelling visual and written content for recruiting campaigns using graphic design tools
- Manage our local employer brand presence across digital and community channels
- Organize community events and information sessions to attract talent
- Develop partnerships with local organizations to strengthen our Columbus presence
Detail-Oriented Operations Management
- Maintain meticulous project documentation, tracking systems, and quality control processes
- Monitor resource allocation, scheduling, and facility logistics with precision
- Ensure compliance with all project specifications, client requirements, and company standards
- Track and report on operational metrics, identifying opportunities for continuous improvement
- Coordinate with HQ teams on project planning, resource needs, and escalations
What You Bring
Required Qualifications
- Deep knowledge of the Columbus, Ohio market—local networks, talent pools, and community landscape
- Demonstrated recruiting or talent acquisition experience, including outreach campaign development
- Graphic design skills and experience creating marketing materials (Canva, Adobe Creative Suite, or similar)
- Exceptional attention to detail with strong organizational and project management abilities
- Excellent communication skills and comfort operating independently with minimal oversight
- Ability and willingness to work 100% onsite during active project periods
- Valid driver's license and reliable transportation
Ideal Background
- Experience managing physical facilities or on-site operations
- 3+ years of operations management experience with proven ability to handle multiple priorities simultaneously
- Background in gig economy, staffing, or high-volume hiring environments
- Familiarity with data annotation, AI training data, or related technical fields
- Experience in startup or fast-paced environments where you've built systems from scratch
- Track record of creative problem-solving and resourcefulness
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $68,000 to $82,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Operations Specialist
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
HumanSignal is revolutionizing how the world's most advanced AI systems are built. As the creators of Label Studio, the world's most flexible data labeling platform, and through our newly formed HumanSignal Services division (after our recent acquisition of Erud AI), we're at the forefront of manufacturing the purpose-built datasets that power breakthrough AI applications.
Our mission is clear: harness human intelligence to power the future of AI. We work with frontier labs and the world's largest enterprises to remove data bottlenecks and enable innovation at velocity. Through our Data Creation Laboratories, we don't just label data—we manufacture it from scratch in controlled environments, creating the novel datasets that novel AI applications demand.
About the Role
We're seeking a dynamic, hands-on Operations Specialist to lead our Columbus data collection facility. This is an onsite leadership role where you'll be the face of HumanSignal in Columbus—managing day-to-day operations, driving project delivery excellence, and building our local talent pipeline in one of the fastest-growing AI data markets.
This role requires someone who can wear many hats: operations leader, recruiter, marketer, and problem-solver. You'll be 100% onsite when projects are in progress, ensuring flawless execution while simultaneously building the systems and teams that enable us to scale.
What You'll Do
Onsite Operations Leadership
- Manage all aspects of our Columbus facility operations, maintaining 100% onsite presence during active project delivery
- Oversee project execution from setup through completion, ensuring quality standards and delivery timelines are consistently met
- Serve as the primary point of contact for clients, vendors, and team members at the Columbus location
- Build and maintain operational systems that ensure smooth, efficient project delivery
Talent Acquisition & Growth
- Lead recruiting outreach efforts to build and maintain a pipeline of qualified annotators and data collection specialists
- Develop and execute creative recruiting strategies tailored to the Columbus market
- Design marketing materials and campaigns to attract top talent in the local market
- Build relationships with local universities, community organizations, and job boards to source candidates
- Conduct initial screenings and coordinate hiring processes
Marketing & Community Building
- Create compelling visual and written content for recruiting campaigns using graphic design tools
- Manage our local employer brand presence across digital and community channels
- Organize community events and information sessions to attract talent
- Develop partnerships with local organizations to strengthen our Columbus presence
Detail-Oriented Operations Management
- Maintain meticulous project documentation, tracking systems, and quality control processes
- Monitor resource allocation, scheduling, and facility logistics with precision
- Ensure compliance with all project specifications, client requirements, and company standards
- Track and report on operational metrics, identifying opportunities for continuous improvement
- Coordinate with HQ teams on project planning, resource needs, and escalations
What You Bring
Required Qualifications
- Deep knowledge of the Columbus, Ohio market—local networks, talent pools, and community landscape
- Demonstrated recruiting or talent acquisition experience, including outreach campaign development
- Graphic design skills and experience creating marketing materials (Canva, Adobe Creative Suite, or similar)
- Exceptional attention to detail with strong organizational and project management abilities
- Excellent communication skills and comfort operating independently with minimal oversight
- Ability and willingness to work 100% onsite during active project periods
- Valid driver's license and reliable transportation
Ideal Background
- Experience managing physical facilities or on-site operations
- 3+ years of operations management experience with proven ability to handle multiple priorities simultaneously
- Background in gig economy, staffing, or high-volume hiring environments
- Familiarity with data annotation, AI training data, or related technical fields
- Experience in startup or fast-paced environments where you've built systems from scratch
- Track record of creative problem-solving and resourcefulness
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $68,000 to $82,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Operations Administrator
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
HumanSignal is revolutionizing how the world's most advanced AI systems are built. As the creators of Label Studio, the world's most flexible data labeling platform, and through our newly formed HumanSignal Services division (after our recent acquisition of Erud AI), we're at the forefront of manufacturing the purpose-built datasets that power breakthrough AI applications.
Our mission is clear: harness human intelligence to power the future of AI. We work with frontier labs and the world's largest enterprises to remove data bottlenecks and enable innovation at velocity. Through our Data Creation Laboratories, we don't just label data—we manufacture it from scratch in controlled environments, creating the novel datasets that novel AI applications demand.
About the Role
We're seeking a dynamic, hands-on Operations Administrator to lead our Columbus data collection facility. This is an onsite leadership role where you'll be the face of HumanSignal in Columbus—managing day-to-day operations, driving project delivery excellence, and building our local talent pipeline in one of the fastest-growing AI data markets.
This role requires someone who can wear many hats: operations leader, recruiter, marketer, and problem-solver. You'll be 100% onsite when projects are in progress, ensuring flawless execution while simultaneously building the systems and teams that enable us to scale.
What You'll Do
Onsite Operations Leadership
- Manage all aspects of our Columbus facility operations, maintaining 100% onsite presence during active project delivery
- Oversee project execution from setup through completion, ensuring quality standards and delivery timelines are consistently met
- Serve as the primary point of contact for clients, vendors, and team members at the Columbus location
- Build and maintain operational systems that ensure smooth, efficient project delivery
Talent Acquisition & Growth
- Lead recruiting outreach efforts to build and maintain a pipeline of qualified annotators and data collection specialists
- Develop and execute creative recruiting strategies tailored to the Columbus market
- Design marketing materials and campaigns to attract top talent in the local market
- Build relationships with local universities, community organizations, and job boards to source candidates
- Conduct initial screenings and coordinate hiring processes
Marketing & Community Building
- Create compelling visual and written content for recruiting campaigns using graphic design tools
- Manage our local employer brand presence across digital and community channels
- Organize community events and information sessions to attract talent
- Develop partnerships with local organizations to strengthen our Columbus presence
Detail-Oriented Operations Management
- Maintain meticulous project documentation, tracking systems, and quality control processes
- Monitor resource allocation, scheduling, and facility logistics with precision
- Ensure compliance with all project specifications, client requirements, and company standards
- Track and report on operational metrics, identifying opportunities for continuous improvement
- Coordinate with HQ teams on project planning, resource needs, and escalations
What You Bring
Required Qualifications
- Deep knowledge of the Columbus, Ohio market—local networks, talent pools, and community landscape
- Demonstrated recruiting or talent acquisition experience, including outreach campaign development
- Graphic design skills and experience creating marketing materials (Canva, Adobe Creative Suite, or similar)
- Exceptional attention to detail with strong organizational and project management abilities
- Excellent communication skills and comfort operating independently with minimal oversight
- Ability and willingness to work 100% onsite during active project periods
- Valid driver's license and reliable transportation
Ideal Background
- Experience managing physical facilities or on-site operations
- 3+ years of operations management experience with proven ability to handle multiple priorities simultaneously
- Background in gig economy, staffing, or high-volume hiring environments
- Familiarity with data annotation, AI training data, or related technical fields
- Experience in startup or fast-paced environments where you've built systems from scratch
- Track record of creative problem-solving and resourcefulness
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $68,000 to $82,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Customer Engagement Manager
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth.
You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate.
The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results.
You Will:
- Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers
- Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement
- Review, track, and improve operational performance with an obsession for continuous improvement
- Oversee onboarding and successful implementation for new customer projects
- Manage the long-term health of customers by identifying and preempting areas of risk or concern
- Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers
- Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers
- Answer questions and address issues related to our platform, APIs, and data services
- Create an effective feedback loop between frontline operations, product teams, strategy, and customers
- Collaborate with stakeholders to improve processes for new and existing customers
Ideally You'd Have:
- 4-9 years of total work experience, with experience in consulting or technical program management roles
- Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm
- A technical background (education or professional experience with CS, Economics, Statistics, Engineering)
- A proven track record in B2B client-facing roles and expanding client relationships
- Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers
- Excellent cross-functional collaboration skills
- Outstanding verbal and written communication abilities
- A track record of structured, analytics-driven problem solving
- A history of diligence and organization across multiple work streams
- An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
- Strong analytical, planning, and process improvement capabilities
- Experience with SQL and/or other database languages
Nice to Haves:
- Prior experience at an API-driven technology company and/or managing technical customers
- Experience with data annotation, labeling platforms, or ML operations
- Understanding of how training data impacts model performance
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Operations Specialist
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
HumanSignal is seeking an Operations Specialist to support our delivery teams as we scale our Label Studio platform and Data Creation Laboratory operations. In this role, you'll be the critical support system for delivery leads managing complex data projects for frontier AI labs and enterprise customers. You'll bridge technical operations and project execution, ensuring seamless delivery of the purpose-built datasets that power breakthrough AI applications.
Our Data Creation Laboratories manufacture training data from scratch in controlled environments—this isn't traditional data labeling. The technical complexity of what we deliver demands operators who understand data architecture, can troubleshoot pipeline issues, and think systematically about how data flows from creation to customer delivery. If you have an engineering mindset and want to be hands-on in the most exciting space in AI, this role offers real impact.
You Will:
- Support delivery leads in executing high-stakes data projects from kickoff through delivery
- Monitor data pipelines and quality workflows, identifying bottlenecks and troubleshooting issues before they impact customers
- Coordinate across technical teams including engineering, quality control, and laboratory operations to ensure on-time delivery
- Help maintain project tracking systems, documentation, and delivery reporting
- Participate in technical discussions about data architecture, delivery workflows, and pipeline optimization
- Assist with onboarding new projects by setting up infrastructure, configuring tools, and ensuring technical readiness
- Support operational analytics by pulling data, building dashboards, and surfacing insights that improve delivery performance
- Act as a technical liaison between delivery teams and customers, helping translate requirements and address technical questions
- Contribute to process improvements that make data creation and delivery faster, more reliable, and higher quality
Ideally You'd Have:
- Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field
- 1-3 years of experience in operations, technical program management, or engineering roles
- Strong technical foundation with understanding of data pipelines, APIs, and system architecture
- Proficiency with SQL and ability to work with databases to analyze operational data
- Experience with project management tools and workflow systems (Jira, Asana, Notion, etc.)
- Analytical mindset with attention to detail and ability to spot issues before they escalate
- Excellent communication skills and comfort working cross-functionally with technical and non-technical stakeholders
- Bias toward action and problem-solving—you don't wait to be told what to do when you see something broken
- Comfort in fast-paced environments where priorities shift and you need to adapt quickly
Nice to Haves:
- Experience with machine learning workflows or understanding of how training data impacts model performance
- Familiarity with Python or other scripting languages for automation
- Prior experience at a startup, tech company, or in data operations roles
- Knowledge of data annotation, labeling platforms, or quality control processes
- Experience supporting technical customers or working on customer-facing delivery teams
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $45,000 to $85,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Operations and Delivery Lead
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The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
Product Delivery & Operations Lead at HumanSignal: Be the operational backbone of a company revolutionizing AI development through our Data Creation Laboratories, where we manufacture purpose-built datasets that power breakthrough AI applications for frontier labs and Fortune 500 enterprises. As the connective tissue between Engineering, Product, and Design, you'll design and scale the systems, processes, and operational infrastructure that enable hyper-growth—from owning knowledge management in Notion to streamlining cross-functional delivery and building the frameworks that make product development faster, higher quality, and more predictable. This is a high-impact role for someone who thrives at the intersection of product, people, and process, combining the ownership mindset of a founder with the execution discipline of a world-class operator to translate vision into reality at one of the most exciting companies in AI infrastructure.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $90,000 to $140,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
SDR
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
HumanSignal is looking for a high-performing Sales Development Representative to help us reach the world's most innovative AI companies. You'll be opening doors with frontier labs, tech giants, and cutting-edge robotics companies who are building the future of AI—and who need the purpose-built training data that only we can provide.
This isn't typical SDR work. You'll be prospecting into organizations like Anthropic, OpenAI, Google DeepMind, Meta, Tesla, Nvidia, and others at the absolute forefront of AI research and development. Your outreach will reach ML researchers, AI engineering leaders, and executives building breakthrough applications. The technical sophistication and strategic importance of these accounts make this one of the most exciting SDR roles in enterprise tech.
You'll be the first point of contact for companies that will define the next decade of technology. Your ability to craft compelling messaging, understand technical concepts, and engage senior executives will directly impact HumanSignal's growth trajectory.
You Will:
- Generate qualified pipeline: Identify and create new business opportunities by prospecting into frontier AI labs, major tech companies, and innovative robotics firms
- Master personalized outreach: Write highly tailored cold email and LinkedIn messages that resonate with ML engineers, AI researchers, and technical executives
- Book strategic meetings: Conduct high-level qualification conversations with senior leaders and connect them with our Account Executive team
- Understand the landscape: Develop deep knowledge of AI companies, their data needs, and how our Data Creation Laboratories and Label Studio platform solve critical challenges
- Communicate value: Articulate why purpose-built, human-created datasets are essential for the next generation of AI applications
- Collaborate cross-functionally: Work closely with sales, marketing, and product teams to refine messaging and targeting strategies
- Hit and exceed targets: Consistently meet or exceed monthly and quarterly quotas for qualified opportunities
Ideally You'd Have:
- Bachelor's degree or equivalent work experience
- 1-2+ years of SDR, BDR, or sales experience in a fast-paced enterprise software, SaaS, or technical environment
- Demonstrated track record of top performance and consistently exceeding quota
- Exceptional written and verbal communication skills with ability to tailor messaging to technical audiences
- Research skills and intellectual curiosity to understand complex technical concepts quickly
- Ability to multitask, prioritize effectively, and thrive in a high-energy environment
- Experience prospecting into large, complex technical organizations
- Process-oriented mindset with strong organizational skills
- Resilience and persistence—you don't take "no" personally and you love the challenge of breaking into strategic accounts
Nice to Haves:
- Genuine interest in AI, machine learning, and emerging technologies
- Familiarity with how AI models are trained and the role of training data
- Experience using sales tools like Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo
- Self-motivated and competitive spirit with excitement for sales metrics and friendly competition
- Collaborative team player who welcomes feedback and coaching
- Passion for learning and growth—you see SDR as a launching pad for a sales career
Why This Role Is Exciting:
You're not booking meetings for boring enterprise software—you're connecting with the people building AGI, autonomous robots, and AI systems that will reshape society. Every conversation you have is with someone at the cutting edge. You'll learn about AI from the inside, build relationships with industry leaders, and develop skills that will accelerate your career in the most important technology sector of our generation.
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $60,000 to $110,000 USD plus commission. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Operations and Delivery Lead
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
Product Delivery & Operations Lead at HumanSignal: Be the operational backbone of a company revolutionizing AI development through our Data Creation Laboratories, where we manufacture purpose-built datasets that power breakthrough AI applications for frontier labs and Fortune 500 enterprises. As the connective tissue between Engineering, Product, and Design, you'll design and scale the systems, processes, and operational infrastructure that enable hyper-growth—from owning knowledge management in Notion to streamlining cross-functional delivery and building the frameworks that make product development faster, higher quality, and more predictable. This is a high-impact role for someone who thrives at the intersection of product, people, and process, combining the ownership mindset of a founder with the execution discipline of a world-class operator to translate vision into reality at one of the most exciting companies in AI infrastructure.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $90,000 to $140,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
SDR
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
HumanSignal is looking for a high-performing Sales Development Representative to help us reach the world's most innovative AI companies. You'll be opening doors with frontier labs, tech giants, and cutting-edge robotics companies who are building the future of AI—and who need the purpose-built training data that only we can provide.
This isn't typical SDR work. You'll be prospecting into organizations like Anthropic, OpenAI, Google DeepMind, Meta, Tesla, Nvidia, and others at the absolute forefront of AI research and development. Your outreach will reach ML researchers, AI engineering leaders, and executives building breakthrough applications. The technical sophistication and strategic importance of these accounts make this one of the most exciting SDR roles in enterprise tech.
You'll be the first point of contact for companies that will define the next decade of technology. Your ability to craft compelling messaging, understand technical concepts, and engage senior executives will directly impact HumanSignal's growth trajectory.
You Will:
- Generate qualified pipeline: Identify and create new business opportunities by prospecting into frontier AI labs, major tech companies, and innovative robotics firms
- Master personalized outreach: Write highly tailored cold email and LinkedIn messages that resonate with ML engineers, AI researchers, and technical executives
- Book strategic meetings: Conduct high-level qualification conversations with senior leaders and connect them with our Account Executive team
- Understand the landscape: Develop deep knowledge of AI companies, their data needs, and how our Data Creation Laboratories and Label Studio platform solve critical challenges
- Communicate value: Articulate why purpose-built, human-created datasets are essential for the next generation of AI applications
- Collaborate cross-functionally: Work closely with sales, marketing, and product teams to refine messaging and targeting strategies
- Hit and exceed targets: Consistently meet or exceed monthly and quarterly quotas for qualified opportunities
Ideally You'd Have:
- Bachelor's degree or equivalent work experience
- 1-2+ years of SDR, BDR, or sales experience in a fast-paced enterprise software, SaaS, or technical environment
- Demonstrated track record of top performance and consistently exceeding quota
- Exceptional written and verbal communication skills with ability to tailor messaging to technical audiences
- Research skills and intellectual curiosity to understand complex technical concepts quickly
- Ability to multitask, prioritize effectively, and thrive in a high-energy environment
- Experience prospecting into large, complex technical organizations
- Process-oriented mindset with strong organizational skills
- Resilience and persistence—you don't take "no" personally and you love the challenge of breaking into strategic accounts
Nice to Haves:
- Genuine interest in AI, machine learning, and emerging technologies
- Familiarity with how AI models are trained and the role of training data
- Experience using sales tools like Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo
- Self-motivated and competitive spirit with excitement for sales metrics and friendly competition
- Collaborative team player who welcomes feedback and coaching
- Passion for learning and growth—you see SDR as a launching pad for a sales career
Why This Role Is Exciting:
You're not booking meetings for boring enterprise software—you're connecting with the people building AGI, autonomous robots, and AI systems that will reshape society. Every conversation you have is with someone at the cutting edge. You'll learn about AI from the inside, build relationships with industry leaders, and develop skills that will accelerate your career in the most important technology sector of our generation.
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $60,000 to $110,000 USD plus commission. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Quality Operations Lead
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The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
HumanSignal is seeking a Quality Control Lead to ensure world-class data quality across our Label Studio platform and Data Creation Laboratory operations. In this role, you will be the ultimate authority on the integrity and usefulness of the data we manufacture and deliver to customers. You will drive accountability across our highest-impact projects—tackling complex quality challenges head-on while leading strategic initiatives that enable reliable, scalable delivery as we grow.
Our Data Creation Laboratories don't just label existing data—we manufacture purpose-built datasets from scratch in controlled environments. This means quality control takes on new dimensions: you're not just checking annotations, you're ensuring that the human-generated data we create meets the exacting standards required by frontier AI labs and enterprises pushing the boundaries of what's possible.
You Will:
- Build and lead a high-performing team of quality control specialists who set the standard for data excellence
- Collaborate with delivery teams and laboratory operations to interpret, refine, and exceed customer requirements
- Manage day-to-day operations including workload planning, resource allocation, and performance reporting
- Design and implement scalable quality frameworks and best practices that grow with the organization
- Champion initiatives that drive improvements in quality, operational efficiency, and customer satisfaction
- Serve as the ultimate standard-bearer for data quality, ensuring HumanSignal is recognized as the most trusted source of training data in AI
Ideally You'd Have:
- Bachelor's degree in Computer Science, Engineering, Operations, or a related discipline
- 4+ years of experience leading teams or scaling complex operational or technical processes
- Strong analytical capabilities and problem-solving skills, with proficiency in SQL and meticulous attention to detail
- Demonstrated experience building systems, processes, and teams across diverse customer segments or product offerings
- Hands-on background in operations management, product management, or management consulting at a top-tier firm
- Track record of taking initiative and driving results in cross-functional technical environments
Nice to Haves:
- Master's degree in Computer Science, Engineering, Operations, or a related field
- Experience in AI/ML data operations or services
- Background working in high-growth, dynamic startup environments
- Experience building and scaling teams from the ground up
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $90,000 to $140,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
AI Trainer Onboarding and Support Specialist
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
Product Delivery & Operations Lead at HumanSignal: Be the operational backbone of a company revolutionizing AI development through our Data Creation Laboratories, where we manufacture purpose-built datasets that power breakthrough AI applications for frontier labs and Fortune 500 enterprises. As the connective tissue between Engineering, Product, and Design, you'll design and scale the systems, processes, and operational infrastructure that enable hyper-growth—from owning knowledge management in Notion to streamlining cross-functional delivery and building the frameworks that make product development faster, higher quality, and more predictable. This is a high-impact role for someone who thrives at the intersection of product, people, and process, combining the ownership mindset of a founder with the execution discipline of a world-class operator to translate vision into reality at one of the most exciting companies in AI infrastructure.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $90,000 to $140,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
High Volume Recruiter
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
High-Volume Recruiter
HumanSignal is scaling rapidly, and we need an exceptional recruiter to help us build the teams that will define the future of AI infrastructure. As a High-Volume Recruiter, you'll be instrumental in attracting and hiring talent across our Data Creation Laboratories and platform operations—filling critical roles that enable us to manufacture the purpose-built datasets powering breakthrough AI applications.
Our mission demands scale: we're building data laboratories, expanding platform capabilities, and growing teams across technical operations, engineering, and customer-facing functions. You'll be responsible for managing high-volume hiring pipelines while maintaining the quality bar that makes HumanSignal exceptional. This isn't just about filling seats—it's about finding people who are energized by our vision to harness human intelligence to power the future of AI.
You Will:
- Own end-to-end recruitment for high-volume roles across operations, laboratory staff, quality control, customer success, and technical functions
- Build and manage robust candidate pipelines that consistently deliver quality hires at scale
- Partner closely with hiring managers to understand role requirements, team dynamics, and what excellence looks like for each position
- Design and implement creative sourcing strategies to reach passive candidates and underrepresented talent pools
- Deliver an exceptional candidate experience that reflects HumanSignal's values and culture, even at high volume
- Track and optimize key recruiting metrics including time-to-fill, pipeline health, offer acceptance rates, and quality of hire
- Continuously improve recruiting processes, tools, and workflows to increase efficiency without sacrificing quality
- Collaborate with cross-functional teams including HR, operations leadership, and executive stakeholders on workforce planning and hiring strategy
Ideally You'd Have:
- 3+ years of full-cycle recruiting experience with proven success in high-volume hiring environments
- Track record of filling 15+ roles per month while maintaining strong quality of hire metrics
- Experience recruiting for operations-heavy or services businesses (e.g., marketplaces, logistics, BPO, data operations)
- Expertise in sourcing techniques beyond standard job boards—creative approaches to finding talent where others aren't looking
- Strong ability to assess candidates for both technical capabilities and cultural fit in fast-paced environments
- Excellent organizational skills and ability to manage multiple searches simultaneously without dropping balls
- Data-driven mindset with experience using recruiting analytics to optimize outcomes
- Comfort operating in ambiguity and adapting quickly as business needs evolve
Nice to Haves:
- Experience recruiting for AI/ML companies or technical data operations roles
- Familiarity with recruiting for international or distributed teams
- Background in startup or high-growth environments where you've helped scale teams from 50 to 200+ employees
- Experience with modern ATS platforms and recruiting tools (Greenhouse, Lever, Ashby, LinkedIn Recruiter, etc.)
- Multilingual capabilities
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $75,000 to $110,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Director, Delivery and Strategy
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
Director of Operations, Delivery, and Strategy
HumanSignal is building the future of AI through the world's first dedicated data creation labs—purpose-built facilities where expert annotators, domain specialists, and AI trainers collaborate to create the highest-quality training data in the industry.
We're hiring a Director of Operations, Delivery, and Strategy to own the complete picture: customer relationships, revenue growth, delivery excellence, and operational execution across all of our service offerings.
This role encompasses everything. You'll lead customer engagements from first conversation to long-term partnership. You'll build and scale our data creation labs. You'll own delivery operations for all our customer offerings—whether that's onsite lab work, distributed annotation programs, or custom data solutions. And you'll shape the strategy that drives our growth.
This is a rare opportunity to build something transformative from the ground up. You'll work directly with customers to understand their needs, design and execute delivery workflows, build world-class teams, and drive the business forward.
If you're an operator who thrives on ownership, moves seamlessly between strategy and execution, and wants to build the infrastructure that powers the next generation of AI, we want to hear from you.
You will:
- Own end-to-end customer relationships: from initial engagement and scoping, to delivery execution, to expansion and long-term partnership growth
- Build and scale our data creation labs—defining operations, workflows, and the systems that enable world-class data delivery
- Lead delivery operations across all HumanSignal customer offerings, including onsite labs, distributed annotation programs, and custom data solutions
- Drive revenue and growth by identifying opportunities, shaping our go-to-market strategy, and ensuring exceptional customer outcomes
- Build and manage cross-functional teams including lab operations leads, project managers, annotators, domain experts, and distributed contributor networks
- Design and operationalize high-throughput, high-quality workflows that balance speed, accuracy, and cost across diverse data types and customer requirements
- Partner closely with Product, Engineering, and Sales to ensure our offerings are tightly aligned with customer needs and market opportunities
- Define and own key metrics across the business: customer satisfaction, delivery quality, throughput, revenue per engagement, and operational efficiency
- Solve complex operational and strategic challenges—from workforce scaling to international expansion to new service line development
- Operate with urgency and clarity in a fast-moving environment, driving execution while building scalable systems for the long term
You have:
- 10+ years of experience in operations, delivery, strategy, or customer-facing roles, ideally in data services, AI/ML, professional services, or tech-enabled businesses
- Proven track record leading cross-functional teams and owning business outcomes (revenue, P&L, or customer success)
- Experience building and scaling operations—whether physical facilities, service delivery teams, or distributed workforces
- Deep customer focus with a history of managing complex, high-touch relationships and driving expansion
- Strong operational rigor: you know how to build systems, measure what matters, and drive continuous improvement
- Ability to move fluidly between strategy and execution—you're equally comfortable shaping long-term vision and solving day-to-day operational challenges
- Data-driven mindset with comfort using analytics tools; SQL or Python experience is a strong plus
- Exceptional problem-solving skills and the ability to thrive in ambiguity
- Track record of delivering exceptional results under pressure
Nice to have:
- Experience in data annotation, AI training data, or machine learning operations
- Background in professional services, consulting, or customer success at scale
- Familiarity with workforce management, quality frameworks, or process optimization
- International operations experience, particularly managing distributed teams or offshore delivery
- Experience launching new products, service lines, or business units
Compensation:
The base salary range for this full-time position is $160,000–$220,000 USD, plus equity and benefits. Final compensation will be determined by experience, skills, location, and interview performance.
About HumanSignal:
HumanSignal is on a mission to make AI work for everyone. We build open-source tools and enterprise solutions that help teams create, manage, and improve the training data that powers AI. Our products—including Label Studio—are used by thousands of companies worldwide, from startups to Fortune 500 enterprises.
We're a remote-first company that values impact, ownership, and creativity. We believe the best work happens when people bring their full selves to the table, and we're committed to building an inclusive team that reflects the diversity of the world we're building for.
HumanSignal is an equal opportunity employer. We're committed to building a diverse and inclusive workplace, and we don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the hiring process, please let us know.
Ready to apply?
Apply to HumanSignal
Customer Engagement Manager
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth.
You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate.
The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results.
You Will:
- Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers
- Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement
- Review, track, and improve operational performance with an obsession for continuous improvement
- Oversee onboarding and successful implementation for new customer projects
- Manage the long-term health of customers by identifying and preempting areas of risk or concern
- Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers
- Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers
- Answer questions and address issues related to our platform, APIs, and data services
- Create an effective feedback loop between frontline operations, product teams, strategy, and customers
- Collaborate with stakeholders to improve processes for new and existing customers
Ideally You'd Have:
- 4-9 years of total work experience, with experience in consulting or technical program management roles
- Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm
- A technical background (education or professional experience with CS, Economics, Statistics, Engineering)
- A proven track record in B2B client-facing roles and expanding client relationships
- Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers
- Excellent cross-functional collaboration skills
- Outstanding verbal and written communication abilities
- A track record of structured, analytics-driven problem solving
- A history of diligence and organization across multiple work streams
- An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
- Strong analytical, planning, and process improvement capabilities
- Experience with SQL and/or other database languages
Nice to Haves:
- Prior experience at an API-driven technology company and/or managing technical customers
- Experience with data annotation, labeling platforms, or ML operations
- Understanding of how training data impacts model performance
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Operations and Delivery Lead
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
Product Delivery & Operations Lead at HumanSignal: Be the operational backbone of a company revolutionizing AI development through our Data Creation Laboratories, where we manufacture purpose-built datasets that power breakthrough AI applications for frontier labs and Fortune 500 enterprises. As the connective tissue between Engineering, Product, and Design, you'll design and scale the systems, processes, and operational infrastructure that enable hyper-growth—from owning knowledge management in Notion to streamlining cross-functional delivery and building the frameworks that make product development faster, higher quality, and more predictable. This is a high-impact role for someone who thrives at the intersection of product, people, and process, combining the ownership mindset of a founder with the execution discipline of a world-class operator to translate vision into reality at one of the most exciting companies in AI infrastructure.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $90,000 to $140,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Growth Operations Lead
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The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
As HumanSignal continues its rapid expansion in the AI infrastructure space, we are seeking a Growth Lead to drive initiatives that will accelerate revenue and market presence. This multifaceted role demands a unique combination of strategic thinking, operational excellence, and analytical rigor, with the goal of catalyzing growth as we scale our Label Studio platform and Data Creation Laboratory services.
Through our Data Creation Laboratories, we're pioneering a new category: manufacturing purpose-built datasets from scratch in controlled environments. This isn't about labeling what exists—it's about creating the human-generated data that will unlock the next generation of AI capabilities. As we scale this operation alongside our platform business, you'll be at the center of defining how we grow.
You Will:
- Lead high-impact growth initiatives, working closely with cross-functional teams including Engineering, Operations, Product, and Go-to-Market
- Design and optimize growth strategies, acquisition funnels, and expansion pipelines that align with the needs of frontier labs, enterprises, and our evolving market
- Own growth operations end-to-end, ensuring flawless execution and strategic alignment across the organization
- Deliver regular progress insights to HumanSignal's leadership team, shaping the company's strategic direction
- Solve the company's most critical growth challenges, establishing new benchmarks for how AI infrastructure companies scale
Ideally, You'd Have:
- 5+ years of experience in growth, product, operations, or software engineering roles
- Experience with operations-intensive business models (e.g., marketplaces, on-demand platforms, supply chain, logistics, or services delivery)
- Strong technical foundation with the ability to conduct sophisticated data analysis using SQL or Python (STEM degree preferred)
- Exceptional problem-solving skills and analytical mindset, with a track record of using data to drive growth strategies (consulting or operational experience is a plus)
- An entrepreneurial approach to building—you're energized by ambiguity and thrive when scaling new products or services from zero to one
- Comfort working in fast-moving environments where you'll need to balance strategic thinking with hands-on execution
This role is pivotal to ensuring HumanSignal not only sustains its growth momentum but accelerates it to capture greater market share in the AI data infrastructure landscape. The ideal candidate brings deep experience, a sophisticated understanding of growth mechanics, and a proven ability to deliver results in high-pressure, high-growth environments.
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $90,000 to $140,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
AI Trainer Onboarding and Support Specialist
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The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
HumanSignal is building the world's first dedicated data creation labs—facilities where expert annotators, domain specialists, and AI trainers create the highest-quality training data in the industry.
We're hiring an AI Trainer Onboarding and Support Specialist to be the first point of contact for our growing community of AI trainers. You'll help new trainers get started, answer their questions, resolve issues quickly, and make sure everyone has what they need to do their best work.
This role is all about people. You'll be the friendly voice (or message) that helps someone navigate their first annotation task, troubleshoot a technical issue, or understand their payment. You'll work across time zones to support a global workforce, and you'll play a key role in making HumanSignal a place where talented people want to contribute.
If you're someone who genuinely enjoys helping people, thrives on solving problems, and wants to be part of building something new, we'd love to hear from you.
You will:
- Respond to support tickets from AI trainers across multiple channels—email, chat, and internal platforms
- Guide new trainers through onboarding: answering questions, troubleshooting setup issues, and helping them get started on their first tasks
- Handle questions about payments, scheduling, task assignments, platform navigation, and general policies
- Troubleshoot technical issues and escalate complex problems to the right teams
- Create and maintain help documentation, FAQs, and onboarding materials based on common questions
- Track support metrics and identify patterns that can improve the trainer experience
- Work closely with operations and product teams to communicate trainer feedback and help improve our systems
- Maintain a fixed schedule that may include night or weekend shifts to support trainers across time zones
- Help build a welcoming, supportive community for our global network of AI trainers
You have:
- 2+ years of experience in customer support, onboarding, or community management roles
- Genuine passion for helping people and solving their problems
- Excellent written communication skills—you're clear, friendly, and empathetic
- Strong problem-solving skills and the ability to think on your feet
- Comfort with technology and the ability to learn new tools quickly
- High attention to detail and organizational skills
- Ability to work a fixed schedule, including potential night or weekend shifts
- Experience working independently and managing your own workload
- Patience and professionalism, even in challenging situations
Nice to have:
- Experience supporting remote or distributed workforces
- Familiarity with support ticketing systems (Zendesk, Intercom, etc.)
- Background in data annotation, AI/ML, or tech platforms
- Multilingual capabilities, especially Spanish, Portuguese, or other widely spoken languages
- Experience creating help documentation or training materials
- Interest in AI and machine learning
Compensation:
The base salary range for this full-time position is $60,000–$80,000 USD, plus benefits. This role is open to candidates internationally. Final compensation will be determined by experience, skills, location, and interview performance.
About HumanSignal:
HumanSignal is on a mission to make AI work for everyone. We build open-source tools and enterprise solutions that help teams create, manage, and improve the training data that powers AI. Our products—including Label Studio—are used by thousands of companies worldwide, from startups to Fortune 500 enterprises.
We're a remote-first company that values impact, ownership, and creativity. We believe the best work happens when people bring their full selves to the table, and we're committed to building an inclusive team that reflects the diversity of the world we're building for.
HumanSignal is an equal opportunity employer. We're committed to building a diverse and inclusive workplace, and we don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the hiring process, please let us know.
Ready to apply?
Apply to HumanSignal
Strategic Accounts Executive (Services)
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
Strategic Account Executive - AI Data Services
HumanSignal is looking for an exceptional Strategic Account Executive to drive growth with the world's most innovative AI companies. You'll be selling at the cutting edge: our Label Studio platform and Data Creation Laboratory services power the training data behind breakthrough AI applications at frontier labs and Fortune 500 enterprises.
This isn't traditional SaaS sales. Our customers are building the future—advanced language models, autonomous systems, embodied AI, and applications that don't exist yet. They need purpose-built datasets manufactured from scratch, not scraped from the web. You'll be selling both our platform technology and our operational capability to create novel training data in controlled environments. The technical depth, deal complexity, and strategic importance of these relationships make this one of the most exciting sales roles in AI infrastructure.
You'll own relationships with AI leaders like Anthropic, OpenAI, Google DeepMind, Meta, Nvidia, Tesla, and others pushing the boundaries of what's possible. Your success will directly enable the next generation of AI breakthroughs.
You Will:
- Own strategic accounts: Drive the entire relationship with our most important AI customers—from initial engagement through expansion and renewal
- Hunt and close new logos: Identify and win new customers among frontier AI labs, tech giants building AI capabilities, and innovative robotics companies
- Navigate complex organizations: Build deep relationships with executive stakeholders across engineering, ML research, product, and operations within customer organizations
- Drive revenue growth: Expand wallet share by identifying new use cases, additional business units, and opportunities to deepen our partnership
- Orchestrate internally: Lead cross-functional teams including delivery operations, engineering, product, and laboratory operations to develop winning strategies and flawless execution
- Be the customer advocate: Serve as the voice of the customer internally, influencing product roadmap and operational capabilities based on market needs
- Solve complex problems: Navigate technical requirements, custom data creation scenarios, and novel use cases that have never been done before
- Think strategically: Develop and execute comprehensive account plans that position HumanSignal as the long-term data infrastructure partner
- Close significant deals: Structure and negotiate contracts ranging from $500K to $5M+ with sophisticated technical and business buyers
Ideally You'd Have:
- 8+ years of enterprise sales or account management experience with a track record of exceeding quota
- 2+ years selling deeply technical products or services to both business and technical audiences (ML engineers, researchers, AI/ML leaders)
- Proven success closing complex, multi-stakeholder deals in the $500K-$5M+ range
- Experience in AI/ML, data infrastructure, cloud services, or other technical domains where you've sold to engineering and research teams
- Ability to understand technical concepts quickly and translate them into business value
- Strong consultative selling skills with ability to uncover needs, navigate ambiguity, and co-create solutions
- Executive presence and experience developing relationships with C-level stakeholders
- Track record of driving renewals and expansion within strategic accounts
- Excellent written and verbal communication skills, including creating executive-level materials
- Proficiency with modern sales tools (Salesforce, Outreach, Clari, LinkedIn Sales Navigator)
- Strong project management abilities and exceptional organizational skills
- Passion for AI and excitement about working at the frontier of what's possible
Nice to Haves:
- Technical background or degree in Computer Science, Engineering, or related field
- Experience selling services alongside software products
- Understanding of how training data impacts model performance
- Existing relationships within the AI research or frontier lab community
- Experience in fast-growing startups where you've helped build sales processes from scratch
Why This Role Is Special:
You're not selling commodity software—you're enabling the teams building AGI, autonomous vehicles, humanoid robots, and AI applications we can't even imagine yet. Every deal you close helps unlock new capabilities that could change the world. You'll work with the smartest people in AI, solve problems that have never been solved before, and build relationships with companies defining the future of technology.
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $120,000 to $200,000 USD plus commission. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
SDR
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
HumanSignal is looking for a high-performing Sales Development Representative to help us reach the world's most innovative AI companies. You'll be opening doors with frontier labs, tech giants, and cutting-edge robotics companies who are building the future of AI—and who need the purpose-built training data that only we can provide.
This isn't typical SDR work. You'll be prospecting into organizations like Anthropic, OpenAI, Google DeepMind, Meta, Tesla, Nvidia, and others at the absolute forefront of AI research and development. Your outreach will reach ML researchers, AI engineering leaders, and executives building breakthrough applications. The technical sophistication and strategic importance of these accounts make this one of the most exciting SDR roles in enterprise tech.
You'll be the first point of contact for companies that will define the next decade of technology. Your ability to craft compelling messaging, understand technical concepts, and engage senior executives will directly impact HumanSignal's growth trajectory.
You Will:
- Generate qualified pipeline: Identify and create new business opportunities by prospecting into frontier AI labs, major tech companies, and innovative robotics firms
- Master personalized outreach: Write highly tailored cold email and LinkedIn messages that resonate with ML engineers, AI researchers, and technical executives
- Book strategic meetings: Conduct high-level qualification conversations with senior leaders and connect them with our Account Executive team
- Understand the landscape: Develop deep knowledge of AI companies, their data needs, and how our Data Creation Laboratories and Label Studio platform solve critical challenges
- Communicate value: Articulate why purpose-built, human-created datasets are essential for the next generation of AI applications
- Collaborate cross-functionally: Work closely with sales, marketing, and product teams to refine messaging and targeting strategies
- Hit and exceed targets: Consistently meet or exceed monthly and quarterly quotas for qualified opportunities
Ideally You'd Have:
- Bachelor's degree or equivalent work experience
- 1-2+ years of SDR, BDR, or sales experience in a fast-paced enterprise software, SaaS, or technical environment
- Demonstrated track record of top performance and consistently exceeding quota
- Exceptional written and verbal communication skills with ability to tailor messaging to technical audiences
- Research skills and intellectual curiosity to understand complex technical concepts quickly
- Ability to multitask, prioritize effectively, and thrive in a high-energy environment
- Experience prospecting into large, complex technical organizations
- Process-oriented mindset with strong organizational skills
- Resilience and persistence—you don't take "no" personally and you love the challenge of breaking into strategic accounts
Nice to Haves:
- Genuine interest in AI, machine learning, and emerging technologies
- Familiarity with how AI models are trained and the role of training data
- Experience using sales tools like Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo
- Self-motivated and competitive spirit with excitement for sales metrics and friendly competition
- Collaborative team player who welcomes feedback and coaching
- Passion for learning and growth—you see SDR as a launching pad for a sales career
Why This Role Is Exciting:
You're not booking meetings for boring enterprise software—you're connecting with the people building AGI, autonomous robots, and AI systems that will reshape society. Every conversation you have is with someone at the cutting edge. You'll learn about AI from the inside, build relationships with industry leaders, and develop skills that will accelerate your career in the most important technology sector of our generation.
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $60,000 to $110,000 USD plus commission. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Strategic Accounts Executive (Services)
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
Strategic Account Executive - AI Data Services
HumanSignal is looking for an exceptional Strategic Account Executive to drive growth with the world's most innovative AI companies. You'll be selling at the cutting edge: our Label Studio platform and Data Creation Laboratory services power the training data behind breakthrough AI applications at frontier labs and Fortune 500 enterprises.
This isn't traditional SaaS sales. Our customers are building the future—advanced language models, autonomous systems, embodied AI, and applications that don't exist yet. They need purpose-built datasets manufactured from scratch, not scraped from the web. You'll be selling both our platform technology and our operational capability to create novel training data in controlled environments. The technical depth, deal complexity, and strategic importance of these relationships make this one of the most exciting sales roles in AI infrastructure.
You'll own relationships with AI leaders like Anthropic, OpenAI, Google DeepMind, Meta, Nvidia, Tesla, and others pushing the boundaries of what's possible. Your success will directly enable the next generation of AI breakthroughs.
You Will:
- Own strategic accounts: Drive the entire relationship with our most important AI customers—from initial engagement through expansion and renewal
- Hunt and close new logos: Identify and win new customers among frontier AI labs, tech giants building AI capabilities, and innovative robotics companies
- Navigate complex organizations: Build deep relationships with executive stakeholders across engineering, ML research, product, and operations within customer organizations
- Drive revenue growth: Expand wallet share by identifying new use cases, additional business units, and opportunities to deepen our partnership
- Orchestrate internally: Lead cross-functional teams including delivery operations, engineering, product, and laboratory operations to develop winning strategies and flawless execution
- Be the customer advocate: Serve as the voice of the customer internally, influencing product roadmap and operational capabilities based on market needs
- Solve complex problems: Navigate technical requirements, custom data creation scenarios, and novel use cases that have never been done before
- Think strategically: Develop and execute comprehensive account plans that position HumanSignal as the long-term data infrastructure partner
- Close significant deals: Structure and negotiate contracts ranging from $500K to $5M+ with sophisticated technical and business buyers
Ideally You'd Have:
- 8+ years of enterprise sales or account management experience with a track record of exceeding quota
- 2+ years selling deeply technical products or services to both business and technical audiences (ML engineers, researchers, AI/ML leaders)
- Proven success closing complex, multi-stakeholder deals in the $500K-$5M+ range
- Experience in AI/ML, data infrastructure, cloud services, or other technical domains where you've sold to engineering and research teams
- Ability to understand technical concepts quickly and translate them into business value
- Strong consultative selling skills with ability to uncover needs, navigate ambiguity, and co-create solutions
- Executive presence and experience developing relationships with C-level stakeholders
- Track record of driving renewals and expansion within strategic accounts
- Excellent written and verbal communication skills, including creating executive-level materials
- Proficiency with modern sales tools (Salesforce, Outreach, Clari, LinkedIn Sales Navigator)
- Strong project management abilities and exceptional organizational skills
- Passion for AI and excitement about working at the frontier of what's possible
Nice to Haves:
- Technical background or degree in Computer Science, Engineering, or related field
- Experience selling services alongside software products
- Understanding of how training data impacts model performance
- Existing relationships within the AI research or frontier lab community
- Experience in fast-growing startups where you've helped build sales processes from scratch
Why This Role Is Special:
You're not selling commodity software—you're enabling the teams building AGI, autonomous vehicles, humanoid robots, and AI applications we can't even imagine yet. Every deal you close helps unlock new capabilities that could change the world. You'll work with the smartest people in AI, solve problems that have never been solved before, and build relationships with companies defining the future of technology.
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $120,000 to $200,000 USD plus commission. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Strategic Accounts Executive (Services)
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The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
Strategic Account Executive - AI Data Services
HumanSignal is looking for an exceptional Strategic Account Executive to drive growth with the world's most innovative AI companies. You'll be selling at the cutting edge: our Label Studio platform and Data Creation Laboratory services power the training data behind breakthrough AI applications at frontier labs and Fortune 500 enterprises.
This isn't traditional SaaS sales. Our customers are building the future—advanced language models, autonomous systems, embodied AI, and applications that don't exist yet. They need purpose-built datasets manufactured from scratch, not scraped from the web. You'll be selling both our platform technology and our operational capability to create novel training data in controlled environments. The technical depth, deal complexity, and strategic importance of these relationships make this one of the most exciting sales roles in AI infrastructure.
You'll own relationships with AI leaders like Anthropic, OpenAI, Google DeepMind, Meta, Nvidia, Tesla, and others pushing the boundaries of what's possible. Your success will directly enable the next generation of AI breakthroughs.
You Will:
- Own strategic accounts: Drive the entire relationship with our most important AI customers—from initial engagement through expansion and renewal
- Hunt and close new logos: Identify and win new customers among frontier AI labs, tech giants building AI capabilities, and innovative robotics companies
- Navigate complex organizations: Build deep relationships with executive stakeholders across engineering, ML research, product, and operations within customer organizations
- Drive revenue growth: Expand wallet share by identifying new use cases, additional business units, and opportunities to deepen our partnership
- Orchestrate internally: Lead cross-functional teams including delivery operations, engineering, product, and laboratory operations to develop winning strategies and flawless execution
- Be the customer advocate: Serve as the voice of the customer internally, influencing product roadmap and operational capabilities based on market needs
- Solve complex problems: Navigate technical requirements, custom data creation scenarios, and novel use cases that have never been done before
- Think strategically: Develop and execute comprehensive account plans that position HumanSignal as the long-term data infrastructure partner
- Close significant deals: Structure and negotiate contracts ranging from $500K to $5M+ with sophisticated technical and business buyers
Ideally You'd Have:
- 8+ years of enterprise sales or account management experience with a track record of exceeding quota
- 2+ years selling deeply technical products or services to both business and technical audiences (ML engineers, researchers, AI/ML leaders)
- Proven success closing complex, multi-stakeholder deals in the $500K-$5M+ range
- Experience in AI/ML, data infrastructure, cloud services, or other technical domains where you've sold to engineering and research teams
- Ability to understand technical concepts quickly and translate them into business value
- Strong consultative selling skills with ability to uncover needs, navigate ambiguity, and co-create solutions
- Executive presence and experience developing relationships with C-level stakeholders
- Track record of driving renewals and expansion within strategic accounts
- Excellent written and verbal communication skills, including creating executive-level materials
- Proficiency with modern sales tools (Salesforce, Outreach, Clari, LinkedIn Sales Navigator)
- Strong project management abilities and exceptional organizational skills
- Passion for AI and excitement about working at the frontier of what's possible
Nice to Haves:
- Technical background or degree in Computer Science, Engineering, or related field
- Experience selling services alongside software products
- Understanding of how training data impacts model performance
- Existing relationships within the AI research or frontier lab community
- Experience in fast-growing startups where you've helped build sales processes from scratch
Why This Role Is Special:
You're not selling commodity software—you're enabling the teams building AGI, autonomous vehicles, humanoid robots, and AI applications we can't even imagine yet. Every deal you close helps unlock new capabilities that could change the world. You'll work with the smartest people in AI, solve problems that have never been solved before, and build relationships with companies defining the future of technology.
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $120,000 to $200,000 USD plus commission. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal
Customer Engagement Manager
Share this job
The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data.
At HumanSignal, we’re building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.
Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it’s the most widely adopted OSS solution for teams working on building AI systems.
Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we’re doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we’d love to talk.
HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth.
You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate.
The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results.
You Will:
- Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers
- Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement
- Review, track, and improve operational performance with an obsession for continuous improvement
- Oversee onboarding and successful implementation for new customer projects
- Manage the long-term health of customers by identifying and preempting areas of risk or concern
- Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers
- Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers
- Answer questions and address issues related to our platform, APIs, and data services
- Create an effective feedback loop between frontline operations, product teams, strategy, and customers
- Collaborate with stakeholders to improve processes for new and existing customers
Ideally You'd Have:
- 4-9 years of total work experience, with experience in consulting or technical program management roles
- Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm
- A technical background (education or professional experience with CS, Economics, Statistics, Engineering)
- A proven track record in B2B client-facing roles and expanding client relationships
- Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers
- Excellent cross-functional collaboration skills
- Outstanding verbal and written communication abilities
- A track record of structured, analytics-driven problem solving
- A history of diligence and organization across multiple work streams
- An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
- Strong analytical, planning, and process improvement capabilities
- Experience with SQL and/or other database languages
Nice to Haves:
- Prior experience at an API-driven technology company and/or managing technical customers
- Experience with data annotation, labeling platforms, or ML operations
- Understanding of how training data impacts model performance
About HumanSignal
At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.
We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.
We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.
We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Ready to apply?
Apply to HumanSignal