At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands on maintenance professionals who take pride in creating clean, well-maintained, and welcoming

communities. We offer more than just a job, we offer a path to grow your skills, learn new trades, and build a career. You’ll work alongside a team who will support you, challenge you, and cheer you on every step of the way. 

Join a company where your work matters and your future is full of opportunity!

Maintenance Supervisor | Job Overview 

Maintenance professionals play a vital role in creating an exceptional apartment community. As a Maintenance Supervisor, you are expected to monitor your team's budget, manage inventory, and delegate work orders effectively. It is your responsibility to ensure that all apartments are ready for new residents, that the maintenance team adheres to compliance standards, and that you provide training and development opportunities for your team members. 

Maintenance Supervisor | Education, Experience, and License Qualifications  

Education:

• High School or GED equivalent 

Experience:  

• Minimum of 3 years’ experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical. Prior supervisory or lead technician experience strongly preferred. 

Licenses & Certifications: 

• Valid Driver's License  
• EPA certification 
• CPO Certification* highly preferred 

In some states this may be required 

Maintenance Supervisor | Job Functions  

Team & Leadership Responsibilities 

• Lead, schedule, and supervise the daily work of the maintenance team, ensuring high performance and accountability. 
• Foster a team culture rooted in excellence, integrity, and the Live It values of kindness, connection, and service. 
• Supervise vendor partners, ensuring work is completed timely, safely, and to company standards.  
• Manage capital improvement projects, including obtaining bids, scheduling, and overseeing successful project execution. 

Repair & Preventative Maintenance 

• Proactively identify and resolve service needs throughout the community.
• Maintain and execute quarterly preventative maintenance programs to protect the physical asset. 
• Ensure HVAC, plumbing, electrical, and other systems are functioning optimally through hands-on repair and oversight. 

Make-Ready Units 

• Oversee unit turn scheduling and execution, ensuring homes are move-in ready and meet Hawthorne quality standards. 
• Personally inspect vacant units to confirm cleanliness, functionality, and presentation prior to move-in. 

Maintaining Building & Grounds

• Implement and maintain a preventative maintenance plan for all buildings and equipment. 
• Ensure grounds, amenities, and common areas are clean, safe, and beautifully maintained. 
• Support curb appeal and a welcoming environment through daily attention to community appearance. 

Additional Responsibilities  

• Conduct on-call emergency service rotation as scheduled. 
• Respond to service requests in a timely, thorough, and professional manner. • Follow safety guidelines in accordance with OSHA and company policy and standards. 

What Makes Someone SOAR in This Role? 

• People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community, and connection.
• Accountable: Delivers results with integrity and clear communication. 
• Vendor Management: Fosters and maintains strong vendor relationships to ensure that Make Ready apartments are completed on schedule. 
• Highly Organized: Maintains a professional working environment and successfully balances multiple tasks and priorities. 
• Reliable: A steady and dependable presence for the community and team. 
• Hands-On Expertise: Confidently tackles technical issues when needed and ensures all repairs meet company standards. 
• Leadership: Brings technical expertise and problem-solving to the forefront while mentoring and guiding others. 

Work Schedule & Availability 

Maintenance Supervisors work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. This role will require participation in an on-call rotation for after-hours emergencies and occasional support for resident events, as needed. 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Maintenance Supervisor – Specific Benefits: Maintenance Supervisors are eligible for a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to their hourly compensation.  

Professional Benefits:  

Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. In addition, we also offer an education reimbursement program to grow your skills in maintenance. 

Personal Benefits:  

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage • Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid time off including your birthday! 
• Paid sick time off 
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

At Hawthorne Residential Partners, we’re looking for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award-winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn. 

If you're looking for a place where your work truly matters - come join us!

Community Manager | Job Overview

As a Community Manager, you lead the way—serving as the team’s coach, Live it! culture ambassador, and business strategist. In this role, you’ll oversee all aspects of community operations, including financial performance, leasing success, vendor partnerships, and resident satisfaction. You’ll guide your team through development, and daily support to ensure consistent performance, strong occupancy, and a thriving community environment. 

Community Manager| Education, Experience, and License Qualifications 

Education: 

• High School or GED equivalent. 

Experience: 

• Two years of property management experience; this should include Leasing Consultant and Assistant Community Manager experience.  
• Six months of community manager experience in multi-family, Highly Preferred 
• Industry Software Experience: YARDI, Knock, and Microsoft, Highly Preferred 

Licenses & Certifications: 

• Valid Driver's License.  
• CAM, CAPS, Real Estate license, and/or Property Management License preferred 

Community Manager | Job Functions 

Financial & Administrative Oversight 

• Manage budgets, rent collection, and community financial reporting
• Oversee move-outs, deposit accounting, and delinquency tracking
• Maintain accurate records using platforms like Yardi and Knock 
• Ensure compliance with company policies and legal standards 

Property Performance & Operational Excellence 

• Conduct regular inspections to maintain curb appeal and quality 
• Drive leasing, renewals, and pricing strategies to meet occupancy goals • Partner with maintenance on work orders and preventative care 
• Oversee vendor services and ensure quality, safety, and timeliness 

Team & Community Leadership 

• Build a strong, positive team culture across office and maintenance • Hire, train, and coach team members to meet performance goals • Host weekly team meetings to align on goals and celebrate wins
• Lead with empathy while upholding accountability and standards 

Resident Experience & Engagement 

• Address escalated resident concerns with professionalism and care • Plan and lead engaging resident events to boost satisfaction 
• Monitor and respond to online reviews to manage reputation 
• Maintain communication with leadership and ownership groups 

Leasing & Occupancy 

• Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process 
• Identify prospect needs, showcase available homes, and invite them to join the community 
• Ensure lease applications, renewals, and related documents are completed accurately and on time 
• Meet occupancy goals through strong leasing performance and resident retention
• Create and manage content for the community’s social media platforms, highlighting resident events and promoting engagement 
• Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented 

What Makes Someone SOAR in This Role? 

• Effective Communication: Communication is key! The ability to align your team, build trust, and drive team performance while working with vendors, prospects, clients, and other teams effectively.  
• Financial Understanding: Ability to interpret financial reports and make informed decisions while considering budget constraints. 
• Conflict Resolution: Resolve residential conflicts and disputes with confidence and professionalism, ensuring that every situation is handled effectively.
• People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.
• Servant Leadership: Provide training and development opportunities for team members to succeed in their roles and advance their careers at Hawthorne Residential Partners. 
• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations. 

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00  PM. One weekday off is provided each week to maintain a 40-hour schedule.

Evening and weekend availability may be required for resident events or based on the unique needs of the community. 

Hawthorne’s Total Rewards Package | Compensation and Benefits

Community Manager- Specific Benefits: All Community Managers are eligible for monthly leasing and renewal commissions and quarterly performance bonuses, in addition to their salary.  

Professional Benefits: Community Manager Today – Regional Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth.  

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage • Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid time off including your birthday! 
• Paid sick time off 
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning