HOURGLASS COSMETICS — Data Analyst (Hybrid)

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com

We are seeking a Data Analyst to improve data quality, structure, and analytical processes across the organization. This role is central to enabling reliable reporting and better decision-making — particularly in support of finance, demand planning, commercial teams, and cross-functional operations.

This person will own how data flows between systems, identify gaps and inefficiencies, and build scalable datasets and reporting infrastructure. As Hourglass continues to grow, the accuracy and integrity of our data is foundational to how we plan, allocate resources, and serve our retail and DTC channels effectively.

In the first 90 days, this person will have developed a clear understanding of Hourglass’s data landscape, identified the most critical data quality gaps, and established themselves as a trusted partner to Finance, Demand Planning, Commercial Sales, and IT. Within six months, they will have improved the reliability of key reporting outputs and begun systematically automating and documenting recurring processes.

WHAT YOU DO:

• Identify and resolve data quality issues, inconsistencies, and manual inefficiencies across the organization.
• Build and maintain clean, well-structured data tables used for reporting and downstream analysis.
• Own and evolve the Power BI environment, including data models, dashboards, and reports used by leadership and cross-functional teams.
• Support demand planning and commercial finance functions by building and maintaining reliable datasets for forecasting, sell-through analysis, and inventory reporting.
• Review and understand existing data sources, structures, and workflows across systems, including ERP and retail planning platforms.
• Automate and optimize recurring data and reporting processes, identifying opportunities to streamline and scale operations.
• Perform validation, reconciliation, and root-cause analysis when data issues arise, ensuring accuracy and consistency across sources.
• Enhance and optimize visualizations to improve clarity, usability, and decision-making for stakeholders at all levels.
• Develop and maintain data documentation, data dictionaries, and process guides to ensure institutional knowledge is retained and workflows are reproducible.
• Manage multiple concurrent requests and projects, setting clear expectations with stakeholders on timelines and priorities.
• Collaborate with cross-functional teams — including Finance, Demand Planning, IT, and Commercial — to support evolving data needs.
• Perform other job-related duties as assigned.

 YOU’LL LOVE THIS JOB IF:

• You are extremely ORGANIZED: You are not overwhelmed by the thought of tackling multiple tasks at a time. 
• You are DETAIL ORIENTED: You appreciate the importance of having detailed and precise information. 
• You are a strong COMMUNICATOR: You collaborate well with others and communicate findings clearly to non-technical stakeholders. 
• You are ANALYTICAL and PROCESS DRIVEN: You have a strong interest in how data systems are structured.
• You are AGILE: You adapt well to changing needs and priorities and are able to pivot easily to achieve goals and deadlines. 
• You are CREATIVE: You are innovative and forward-thinking in your approach and mindset. 

QUALIFICATIONS:

Required

• Minimum 6 years of experience in data analysis, analytics, or business intelligence.
• Strong SQL skills for querying, transforming, and validating data.
• Proficiency in Excel for data validation, reconciliation, and analysis.
• Experience with Power BI, including data modeling and understanding how data connects across sources.
• Demonstrates practical working knowledge of AI-assisted tools (such as Microsoft Copilot, ChatGPT, or Claude) to support data work, research, and task efficiency — with the ability to use these tools iteratively and critically as part of day-to-day workflows.
• Strong attention to detail and a genuine commitment to data accuracy and integrity.
• Understanding of database concepts and data pipelines.
• Ability to communicate data findings clearly to non-technical stakeholders, including Finance, Commercial, and Operations teams.
• Demonstrated ability to work cross-functionally and manage competing priorities in a fast-paced environment.
• Must be able to work from Corporate Office at least 60% of the time.

Preferred

• Familiarity with ERP or retail planning systems (e.g., NetSuite, SAP, or similar).
• Experience working in a consumer goods, beauty, or retail environment.
• Exposure to demand planning, inventory management, or commercial finance data.

Your application will be stored in our system/CRM/etc. for maximum 1 year after the date of your application. If you don’t want us to keep your details, please inform us by phone at 310-392-7799.

HOURGLASS COSMETICS – Commercial Executive, UKI&EMEA

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

What the job does:

This role is responsible for supporting and assisting the Commercial teams in the management of the Hourglass Cosmetics across the UK & EMEA. The successful candidate will help to drive the businesses across stores and online whilst also liaising with retailers to deliver exciting launches and activations, maintain a strong brand position within the market and support the brand’s continued dynamic growth.  

Role Accountabilities: 

Sales reporting and analysis 

• Prepare and collate weekly sales reports, gathering and sharing key retail context, category information and individual store performance detail to identify retail opportunities 
• Support the Commercial Manager with core product, franchise and NPD performance analysis (MOBs) and reporting in order to drive the business forward 
• Keep abreast of retail and sales trends and activity, reporting back to the Commercial Manager to maximise opportunities across retailers. 
• Support Commercial team with presentations for internal and external meetings, including bi-annual Strategy Meetings presentations and set-up. 

Trade Marketing 

• Own timely sell in of all new product launches, re-promotes, and brand initiatives, including the upload of master data into retailer portals and preparation of new line forms. 
• Work closely with internal departments and retail partners to plan and facilitate the successful launch of all NPD throughout the year. 
• Primary point of contact for all asset and product information requests from retailers. 
• Sample and collateral send outs for all retailer needs and marketing activations or events. 
• Ensure continuous and accurate updates of regional trade trackers and calendars.  
• Create and manage activity and event feedback to capture sales detail and share results with wider internal teams.  
• Support Commercial Manager with analysis and ROI of sampling, eventing and retail marketing initiatives. Use this analysis to consult the Commercial Manager on the most effective activation and initiatives to direct & shape future plans. 

Retail 

• Cascade all launch and activation dates to the field team to ensure regional calendar alignment. 
• Monthly store visits with Area Managers to gain customer insights and enhance knowledge. 
• Conduct quarterly competitor analysis, keeping abreast of product launches, activations and trends 

Skills Required 

• Previous experience in commercial, sales or retail marketing roles within the beauty or luxury sector 
• Passion for luxury beauty, with an understanding of market trends and consumer behaviour 
• Structured and organised but comfortable working with ambiguity, in a fast-paced and ever-evolving environment (we are still a fairly new company despite what you might think!)  
• Excellent numerical and analytical skills  
• Impeccable attention to detail and ability to manage multiple priorities 
• Effective communicator, both written and verbal 
• Proactive and action orientated 
• Excellent Excel and PowerPoint skills 

YOU’LL LOVE THIS JOB IF:

• You are a strong COMMUNICATOR: You are a people person and collaborate well with others.
• You are AGILE: You adapt well to changing needs and priorities and are able to pivot easily to achieve goals and deadlines.
• You are CREATIVE: You are innovative, and forward-thinking in your approach.
• You are extremely ORGANIZED: You’re not overwhelmed by the thought of tackling multiple tasks at a time.
• You are PASSIONATE about beauty: You are eager to learn and absorb all things related to the beauty industry.
• You are CURIOUS: You are a natural learner with a keen interest in creative marketing and have your finger on the pulse to discover industry trends.
• You are AMBITIOUS: You have the enthusiasm to persevere through setbacks and help support your team as needed.

HOURGLASS COSMETICS – Senior Manager, Digital & Ecommerce  – Maternity Cover

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

This maternity cover role provides senior leadership for UK&I Digital and Ecommerce, setting direction and priorities across DTC and marketplace channels in close partnership with UK and global teams. The role also serves as a key contributor to global ecommerce initiatives, supporting strong performance and continuity.

You will partner cross‑functionally with Brand, Media, Creative, Education, Demand Planning, Operations, and Technology teams to optimise performance, leveraging data, testing, and insight to elevate the end‑to‑end customer experience. Success in this role will be measured by improved conversion and lifetime value, and by clearly giving customers a compelling reason to choose DTC through differentiated, brand‑led experiences.

What You’ll Do

• Be accountable for the UK trading calendar, including onsite merchandising, promotions, launches, and GWP execution to deliver commercial targets.
• Provide senior leadership for the UK ecommerce site and customer experience, partnering with Creative and Development to optimise UX, conversion, and customer lifetime value.
• Guide onsite merchandising and personalisation, ensuring strong content hygiene across PDPs, landing pages, and site navigation.
• Shape and oversee a CRO and A/B testing programme across digital media, email, and onsite experiences, including prioritisation, analysis, and sharing learnings.
• Champion AI‑driven tools and automation to improve efficiency across ecommerce operations, performance analysis, testing, personalisation, and lifecycle marketing.
• Steward first‑party data and lifecycle marketing strategy, optimising customer journeys, segmentation, and messaging across owned channels.
• Oversee ecommerce performance and forecasting, supporting budget management and channel optimisation in partnership with local marketing teams.
• Collaborate with Social to strengthen organic performance and ensure integration across organic, paid social, and influencer campaigns.
• Partner with Technology and Operations to deliver site initiatives and provide senior oversight of DTC assortment, inventory, forecasting, and demand planning.

What You’ll Gain

• Experience scaling a high-growth, global luxury brand.
• Deep, cross-functional exposure across the beauty industry.
• Strong market insight within a global organisation.
• A meaningful leadership opportunity within a growth-stage business.

You’ll Love This Role If You Are

• Strategic – able to build clear plans and processes aligned to brand and business goals.
• Creative – innovative and forward-thinking in your approach.
• Highly organised – comfortable managing multiple priorities.
• Detail-oriented – you value precision and strong execution.
• A strong communicator – collaborative, confident, and people-focused.
• Agile – adaptable and comfortable navigating change.
• Passionate about beauty – curious, hands-on, and eager to learn.

Qualifications

• 7+ years in ecommerce roles, including growth or performance marketing, with a strong data-led, test-and-learn mindset.
• Proven experience delivering digital campaigns and strategies that drive conversion and growth.
• Strong knowledge of Shopify, Klaviyo, Google Analytics, and tools for CRO and retention.
• Omnichannel perspective across DTC, retail, franchise and wholesale.
• Experience managing a P&L.
• Strong people leadership, organisational skills, and entrepreneurial mindset.
• Adaptable, resourceful, and results-focused with a hands-on approach.