Realize your potential by joining the leading performance-driven advertising company!  

You will be an essential pivotal engineer within the advertiser professional services tech solutions group, leading at least one area of expertise as the highest level of technical escalation and management, owning it end-to-end.

To thrive in this role, you'll need:

• 3+ years of experience in 2nd level support / 1+ years of experience in 3rd level support.
• Advanced technical orientation and understanding - familiarity with architectural design and flows, relations between frontend and backend services, reading code.
• Proficiency in troubleshooting methodologies - web, DB, analytics, APIs/SDKs, logs.
• Ability to analyze operational data and provide actionable insights.
• Project management capabilities - time management, activity tracking, progress and insights reporting.
• Excellent written and verbal skills in English - technical summaries, training material, emails, face-to-face meetings.
• Service quality awareness and empathy.
• AI and automation experience, mainly around support flow automation and knowledge content creation - significant advantage.

Bonus points if you have:

• Experience with ad-tech (particularly advertiser side).
• Innovative thinking.

How you’ll make an impact:

As a Professional Services Subject Matter Expert, you’ll bring value by: 

• Perform in-depth troubleshooting of the most complex support issues in your SME area/s, requiring expert understanding of Taboola features and architecture.
• Be an escalation point for burning issues within and outside your primary SME area/s.
• Provide assistance and consultation to lower level support teams, as well as other groups that see you as the go-to-person.
• Analyze operational aspects of your SME area/s and share actionable insights with top management. Preferably use AI for faster and higher quality results. 
• Create and provide training and knowledge material  - new feature introduction, troubleshooting methodologies and tools, technical summaries, courses and quizzes creation. Preferably use AI for faster and higher quality results.
  Interact with our NPI (new product introduction) Specialist for logistical aspects related to new features.
• Perform periodic meetings with Product and R&D regarding issue prioritization, new features and supportability requirements.
• Cooperate and coordinate with additional groups within professional services, support, sales, account management and more.
• Identify and work to close gaps of knowledge, work methodologies, supportability, processes and opportunities for automation.
• Manage ad-hoc strategic activities and projects related to your area of expertise, outside of technical case handling or content creation.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy comprehensive benefits (health, dental, vision, 401k matching), pre-tax commuter benefits, a fully stocked kitchen, and various gym partnerships.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-HH1

#LI-Hybrid

Realize your potential by joining the leading performance-driven advertising company!  

As a Solutions Engineer in Budapest, you will work closely with Sales and Account Management teams to drive success for Taboola’s worldwide advertisers. You will be responsible for onboarding new Advertisers, monitoring delivery and performance, resolving technical issues, and providing in-depth technical recommendations, best practices and optimization strategies across a book of business. 

The Solutions Engineer possesses great communication and presentation skills, and ability to understand all technical aspects of our client’s goal and objectives. The Solutions Engineer should be a fast learner and able to ramp up on the changing needs of the platform. Continuous learning and adaptability to change are critical parts of the job. 

To thrive in this role, you'll need:

• Fluency in English is a must!
• B.tech/ B.E/ Bsc. IT graduates with at least 3 years of Experience as technical solutions or support roles, preferably in the ad tech industry with hands on experience.
• Hand experience with SQL and API calls and tools. Knowledge with one of following Google Analytics, JavaScript, CSS/HTML, and Mobile SDKs - an advantage
• Strong customer service skills; ability to translate technical investigations and analysis into actions for customers
• Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling
• Knowledge of business processes, workflows, and ability to provide structured formal documentation
• Excellent written and verbal communication skills, and demonstrated ability to build effective relationships
• Ability to manage multiple projects and stakeholders, understand urgency and prioritize appropriately
• Ability to understand business objectives and partner with them to achieve key results

Bonus points if you have:

• Experience in tracking implementation methods (Shopify, Wordpress, DCM, etc.) - an advantage
• Experience in product implementation, specially experience with pixel implementation on customers’ websites S2S and cookies - an advantage
• Familiarity with Google Tag Manager as well as mobile measurement partners (Appsflyer, Adjust, Kochava, Branch, etc.) - an advantage
• Familiarity with attribution models, testing frameworks, and privacy regulations - an advantage
• Good understanding of digital media industry, ad serving technologies, platforms and tools - an advantage

How you’ll make an impact:

As a Solutions Engineer, you’ll bring value by: 

• Owning responsibility for the End2End technical onboarding process , Taboola pixel implementation , conversion tracking , performance and health analysis.
• Building an in-depth knowledge of how Taboola advertising products work and can be used to help meet a wide range of marketing objectives. 
• Owning and implementing executional tasks associated with setup and delivery, and providing consultation to the business and customer on best practices.
• Perform technical troubleshooting to identify and proactively solve onboarding related issues.
• Performing detailed End2End campaign performance analysis and providing optimization recommendations to increase revenue. 
• Proactively overseeing and managing campaign level performance, advising on delivery and KPI attainment.
• Surfacing verticalized best practices, insights, trends and benchmarks to aid performance.
• Design methodologies and tools to improve the customer service and the team’s troubleshooting ability
• Collaborate with the business teams and work directly with external customers’ product and technical teams to successfully integrate with Taboola’s products

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-SRM1

#LI-Hybrid