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Senior Product Manager, Tenant Scale
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Product Manager on the Tenant Scale area within Infrastructure Platforms, you’ll help shape how GitLab supports large, complex customers as they grow across departments, projects, and regions. This role focuses on the product choices needed to make tenant data more portable, scalable, and ready for a unified deployment model across GitLab.com, Dedicated, and, over time, Self-Managed. You’ll work on problems that sit at the intersection of product strategy, infrastructure, and customer needs, including how we build a platform to horizontally scale our SaaS architecture, how to enable tenant movement between environments, how isolation and regional requirements are handled, and what needs to be in place to support a more cellular architecture. In your first year, you’ll partner closely with engineering and product peers to define requirements, drive alignment, and help move this work from concept into a deployment model teams can build on.
What you’ll do
- Drive product direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models, moving this work from concept into a deployment model teams can build on in your first year.
- Define requirements for our unified deployment platform,, including the capabilities needed before tenants can be hosted in a unified deployment unit.
- Partner closely with engineering counterparts and highly technical teams to turn infrastructure constraints and platform needs into clear product direction.
- Collaborate with product peers across the platforms organization, including teams working on GitLab.com and adjacent infrastructure areas.
- Engage with internal and external customers to understand needs related to isolation, regional deployment, compliance, and operational readiness.
- Facilitate tradeoff discussions around scalability, tenant encapsulation, deployment consistency, and platform unification.
- Translate complex technical concepts into product plans, priorities, and documentation that align distributed teams on delivery milestones for tenant portability and platform unification.
- Support a collaborative team model where product managers share ownership across a common pool of work and step into the areas where they can have the most impact.
What you’ll bring
- Experience managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services.
- Ability to work effectively with deeply technical engineering teams and build credibility in discussions about system design, deployment models, and platform constraints.
- Knowledge of how SaaS or platform-based systems scale, including concepts such as multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness.
- Comfort working with customers or internal stakeholders on complex requirements, including operational, compliance, or regional deployment needs.
- Skill in turning ambiguous technical problems into clear product strategy, priorities, and actionable plans.
- Experience collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment.
- Strength in clear written and verbal communication, especially when explaining complex infrastructure topics to different audiences.
- Openness to candidates who bring transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms.
About the team
The team sits within Infrastructure Platforms and works on foundational platform capabilities. It partners closely with engineering, adjacent product managers, and internal customers across regions, with a strong emphasis on GitLab’s asynchronous working style and long-term platform thinking.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Home Office Support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Ready to apply?
Apply to GitLab
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Product Manager, Hosted Runners, you will shape a core part of how GitLab users run continuous integration and continuous delivery workloads. Hosted Runners are the execution layer behind pipelines, and this role focuses on the platform side of turning that capability into a reliable SaaS offering for GitLab.com and GitLab Dedicated. You will report into the platform organization and work closely with engineering to define what we build, how we bring it to market, and how we make it valuable for customers.
This is a high-ownership role with meaningful scope. In your first year, you will help drive a top roadmap priority, contribute to progress toward general availability and beyond for dedicated use cases, and contribute to product strategy, pricing and packaging, and service delivery. You will also work on an area that is becoming more important to GitLab as execution infrastructure enables broader platform capabilities, including the GitLab Duo Agent Platform.
What you’ll do
- Guide product strategy and roadmap definition for Hosted Runners as a SaaS platform offering for GitLab.com and GitLab Dedicated, aligning delivery to roadmap milestones and increasing adoption against defined product goals.
- Partner with the engineering manager and engineering team to prioritize platform capabilities, operational requirements, and service readiness to support reliable launches and improve service performance against agreed reliability targets.
- Define product requirements for how runners execute pipeline jobs across customer workloads, with attention to compute, containers, and related infrastructure needs, improving reliability, scalability, and adoption across supported use cases.
- Shape pricing and packaging in collaboration with cross-functional partners, helping connect product direction to business value and support revenue growth objectives.
- Work with go-to-market teams on customer conversations, deal-related questions, and product positioning for hosted runner offerings, improving field readiness and customer clarity in current sales cycles.
- Work across product and platform teams to clarify ownership between the application layer of Runners and the platform layer that delivers the service, reducing delivery friction and speeding cross-team alignment.
- Contribute to launch planning and ongoing iteration for dedicated and SaaS runner experiences, helping deliver releases that meet launch readiness expectations and drive ready customer adoption.
- Communicate product trade-offs, priorities, and progress clearly to stakeholders across engineering, product, and commercial teams to maintain alignment and accelerate decision-making on roadmap priorities.
What you’ll bring
- Experience working on continuous integration, continuous delivery, or adjacent developer tools products such as pipeline execution, build systems, or deployment platforms.
- Experience evaluating technical trade-offs in infrastructure topics such as compute, containers, Docker, and service platforms in close partnership with engineers.
- Ability to own a product area with broad scope, including strategy, execution, and cross-functional coordination.
- Familiarity with business-facing product work such as pricing, packaging, or exposure to product choices connected to revenue and service delivery.
- Experience engaging with customers and internal commercial teams to identify needs, contribute to deals, and inform roadmap choices.
- Experience working in distributed teams and partnering effectively across product, engineering, and go-to-market functions.
- Experience communicating priorities and technical trade-offs clearly while navigating complex technical spaces.
- We welcome candidates with transferable experience, including those who moved from infrastructure or engineering roles into product management.
About the team
The Hosted Runners team at GitLab works on the platform side of runner capabilities, building the service layer that allows customers to use runners as a SaaS offering on GitLab.com and in dedicated environments. We partner closely with adjacent product and engineering groups that own the application layer of Runners, and we work asynchronously across regions with engineering, product, and go-to-market stakeholders. Our current focus is turning a critical part of GitLab's continuous integration and continuous delivery experience into a scalable, sellable platform service that meets enterprise customer needs while enabling broader platform execution capabilities.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Home Office Support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Ready to apply?
Apply to GitLab
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
- Defining the multi-year pricing roadmap across edition architecture, AI monetization, and usage-based pricing
- Turning pricing strategy into operational change through cross-functional work across product, finance, go-to-market, and fulfillment
What you’ll do
- Define and lead GitLab's pricing strategy, including the roadmap for packaging, edition architecture, and monetization across core and emerging offers.
- Guide the transition across seat-based, usage-based, and hybrid pricing models, with particular focus on AI-related monetization opportunities.
- Build and lead a high-performing global pricing organization, including setting the operating model, developing managers and individual contributors, and raising the quality bar for pricing work.
- Partner with leaders across product, engineering, finance, sales, marketing, and operations to evaluate trade-offs between growth, adoption, margin, and customer value.
- Own pricing models, scenario planning, forecasts, and business cases that connect pricing decisions to measurable outcomes such as average selling price, average revenue per user, and monetization performance.
- Lead pricing research and testing approaches, using methods such as customer interviews, conjoint analysis, Van Westendorp, and experiments to inform strategic recommendations.
- Present pricing proposals and recommendations clearly to senior leadership, including executive-level stakeholders, with well-supported analysis and clear decision paths.
- Ensure pricing changes are implemented smoothly by coordinating readiness across systems, processes, enablement, and customer communication to support successful launches and business adoption.
What you’ll bring
- Significant experience in pricing, including leadership of multi-disciplinary teams and ownership of complex monetization decisions in a B2B software environment.
- Deep expertise in SaaS pricing models, including seat-based, usage-based, and hybrid approaches, with strong judgment on when each model fits.
- Demonstrated success shaping portfolio-level pricing across multiple products, offers, or deployment models.
- Strong analytical skills with the ability to build robust models, test assumptions, evaluate scenarios, and communicate implications with confidence.
- Fluency in pricing research methods, including conjoint analysis, Van Westendorp, customer interviews, and experimentation, and the ability to apply the right method to the right question.
- Experience working through ambiguity and creating structure, process, and momentum in areas that are still evolving.
- Proven ability to influence senior stakeholders and work effectively across a distributed, asynchronous organization.
- Familiarity with pricing for AI-related products or consumption-based offerings, as well as experience across SaaS, self-managed, or single-tenant environments, is a strong advantage.
About the team
The Product Monetization team helps GitLab align product value, customer needs, and business outcomes through thoughtful packaging and pricing. We work at the intersection of product, finance, and go-to-market strategy, helping the company make clear, evidence-based monetization decisions as GitLab continues to grow and evolve. Our work is highly cross-functional and especially important as GitLab expands its AI-powered capabilities and pricing approaches across different deployment models. We expect team members to bring strong judgment, clear communication, and a builder mindset to complex questions that affect customers and the business at scale. In this environment, you'll have the opportunity to work with leaders across GitLab, solve meaningful commercial challenges, and help shape how the company goes to market in the years ahead.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Home Office Support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Ready to apply?
Apply to GitLab