FGS Global is a leading global strategic communications and public affairs communications consultancy, helping clients navigate complex environments. Formed by the merger of four of the world’s most respected advisory firms, FGS Global maintains a global network. We pride ourselves on building an inclusive and personal culture, where everyone feels part of the fabric of our business and shares in our success. Our colleagues are encouraged to be candid, take responsibility for their actions and act with the highest integrity.

FGS is seeking a Senior Analyst who will analyze data from CRM and supporting applications to identify growth opportunities, optimize resource deployment, and inform strategic go-to-market planning. This role requires both technical analytical capabilities and strategic business acumen to translate complex data into clear recommendations for senior leadership.

Responsibilities

Strategic Analysis & Insights

• Analyze CRM data alongside marketing and financial metrics to identify high-value market segments, customer behaviors, and revenue opportunities
• Provide data-driven recommendations on where to invest sales, marketing, and operational resources for maximum impact
• Build predictive models to forecast pipeline performance, backlog, and market potential

Go-to-Market Planning Support

• Partner with commercial leadership to design and refine go-to-market strategies based on data insights
• Analyze campaign performance, conversion patterns, and sales cycle metrics to optimize marketing and sales approaches
• Identify market trends, competitive dynamics, and whitespace opportunities through integrated data analysis

Data Integration & Reporting

• Help with integrated dashboards and reports that connect CRM, marketing automation, and financial data
• Establish KPIs and metrics frameworks to measure commercial effectiveness
• Ensure data quality and consistency across systems to enable reliable analysis

Cross-Functional Collaboration

• Work closely with Sales, Marketing, Finance, and Operations teams to understand business questions and deliver relevant insights
• Translate technical findings into business language for diverse stakeholder audiences
• Train commercial teams on data interpretation and self-service analytics tools
• Contribute to the development of data governance standards and best practices

Attributes

Experience

• 7+ years of experience in commercial analytics, business intelligence, or related analytical roles
• Proven track record analyzing CRM data (Salesforce, Microsoft Dynamics, or similar platforms)
• Experience integrating and analyzing data from multiple sources (CRM, marketing automation, ERP/finance systems)
• Demonstrated success translating data insights into business strategy and resource allocation decisions

Technical Skills

• Expert-level skills in data visualization platforms (Tableau, Power BI, Looker, or similar)
• Strong working knowledge of CRM platforms and data structures
• Experience with marketing automation platforms (HubSpot, Marketo, Pardot, or similar)
• Comfortable working with large datasets and complex data models

Analytical & Strategic Capabilities

• Strong statistical analysis skills with ability to identify patterns, trends, and anomalies
• Strategic thinking with ability to connect data insights to business outcomes
• Experience building business cases and ROI models for resource allocation decisions
• Proven ability to design and implement analytics frameworks from scratch

Communication & Collaboration

• Excellent written and verbal communication skills with ability to present complex data to non-technical audiences
• Experience creating executive-level presentations and strategic recommendations
• Strong stakeholder management skills across multiple functions
• Collaborative mindset with ability to influence without direct authority

Preferred Qualifications

• Experience in B2B or professional services environments
• Knowledge of revenue operations (RevOps) principles and practices
• Experience with predictive analytics in commercial contexts

FGS Global is a leading global strategic communications and public affairs consultancy, helping clients navigate complex environments. Formed by the merger of four of the world's most respected advisory firms, FGS Global maintains a global network. We pride ourselves on building an inclusive and personal culture, where everyone feels part of the fabric of our business and shares in our success. Our colleagues are encouraged to be candid, take responsibility for their actions and act with the highest integrity.

About the role

FGS Global is seeking a Digital Project Manager to join the firm's AI+Innovation Website Team. If you love collaborating, innovating, and learning, then we want to hear from you. This is an exciting opportunity for a highly organized and motivated person looking for a new creative challenge in a fast-paced digital development environment. Our team is made up of developers, designers, strategists, data analysts, and more.

All members of the Project Management team are expected to be tech-savvy professionals with an in-depth understanding of FGS Global's business goals. The Project Manager should be methodical and have excellent communication and time management skills to collaborate effectively with cross-functional teams. Ultimately, the Project Manager is responsible for managing and delivering web development and software projects within quality, time, and budget requirements. This position is based in our Kingston, NY, New York City, or Washington, D.C. office with potential option to be fully remote in a different location.

RESPONSIBILITIES

• Provide end-to-end project management for custom websites, web applications, and software development projects
• Lead discovery engagements with clients and internal teams, capturing requirements and monitoring progress against budget and timeline
• Develop and execute strategic project plans, proactively identifying risks, building mitigation strategies, and adapting as needed to resolve issues
• Facilitate client and internal meetings, representing FGS Global professionally while ensuring clear communication across development, design, and strategy teams
• Deliver projects on time and on budget while maintaining quality standards and client satisfaction
• Internalize client goals and objectives, driving engagement and scope development to maintain strong, long-term relationships
• Develop comprehensive project documentation including risk logs, requirement specifications, and technical documentation
• Leverage AI tools to enhance project efficiency, improve workflows, and deliver higher-quality outcomes
• Stay current on emerging technologies and digital best practices, identifying opportunities to enhance project delivery and processes

REQUIRED QUALIFICATIONS

• 3-8 years of experience managing custom website, web application, or software development projects
• Proven ability to leverage AI tools (ChatGPT, Claude, etc.) to enhance productivity, streamline workflows, and improve project outcomes
• Excellent organizational skills with ability to manage multiple projects simultaneously and prioritize based on deadlines and urgency
• Strong communication and decision-making skills with ability to translate technical concepts for non-technical stakeholders
• Excellent writing skills
• Ability to work independently and be a self-starter in a fast-paced environment
• High degree of proficiency with Asana or similar project management platforms (Jira, Monday.com, etc.)
• Proficiency with modern web development platforms (Webflow, WordPress, etc.) and familiarity with HTML/CSS
• Understanding of SEO, Google Analytics (GA4), and digital performance metrics
• Solid technical background with ability to address accessibility (WCAG compliance), compatibility, and security issues

PREFERRED QUALIFICATIONS

• Experience with Webflow or similar no-code/low-code web development platforms
• Understanding of API integrations and modern web development workflows
• Knowledge of data privacy regulations (GDPR, CCPA)
• Experience in communications, public affairs, or professional services environments