Our hearts are burning for sport in all its facets and for the many opportunities that the digital world brings with it. We at Eversports are an international, dynamic team that works hard, has fun and shares a great mission: "Make Sports Happen".
For more insight into our history, incredible team and products, check out our “About Us” page on our website!
Overview
At Eversports, our mission is simple: "making sports happen". We do that by giving our partners the tools they need to run and grow their business, and by making sure they never feel alone while doing it. As our new Junior Customer Care Executive, you'll be the friendly, knowledgeable voice our DACH partners rely on. Working closely with our Sales, Finance, and Product & Engineering teams, you'll be at the centre of the action from day one.
Work time: Full-time (35h/week, every second Friday off!)
Office: Vienna, Austria
Your Tasks
- Support our existing clients wherever they need us with the kind of support that actually solves things
- Be involved in Customer Care projects and initiatives that keep our partners engaged and our community growing
- Contribute to business intelligence projects by helping keep our database clean, accurate, and reliable
- Own a piece of our online helpdesk, keeping articles up to date, easy to understand, and genuinely useful for those who need them
- Jump in on the daily rhythm of the Customer Care team - from ad hoc tasks like customer imports to whatever the day throws at us
Your Profile
- Native German and fluent English skills; a third language (Dutch, French, Spanish, or Italian) is a plus
- Confident communicator comfortable picking up the phone with a B2B partner and finding solutions, not just closing tickets
- Reliable, detail-oriented, and solution-focused - you follow through and care about getting things right
- Comfortable with digital tools - Google Workspace, MS Office, and quick to pick up new software
- A genuine interest in sports or wellness - you don't need to be a triathlete, but curiosity about our partners' world goes a long way
- Motivation over pedigree - whether you're a recent graduate, switching direction, or just starting out, we'd rather have someone driven and eager to grow
What’s in it for you?
- Work smarter, not longer: our full-time week is 35 hours, and one day off every second week
- Work in the office located in the heart of one of most liveable cities, that waits for you to bring out the best of it
- Stay active with a monthly sports budget - try a new class, play your favourite sport, or simply move the way you love
- Take time to explore what inspires you during our quarterly “Day to Explore”
- Work with modern equipment - every team member gets a MacBook to perform at their best
- Join our regular sports sessions, team activities, and events - we work hard, but we also play
- Be part of a passionate, international, and sporty team that believes work should feel meaningful and fun!
At Eversports, we believe in transparency, so here is the fine print: for the current position we will offer a yearly gross salary of EUR 32,410 (based on a full-time basis of 35h)
At Eversports we acknowledge and value the strength in diversity which is why we have 90 employees from over 25 different countries. Alongside our strong value for diversity is our emphasis on respect towards others. Every employee has a voice and the opportunity to contribute towards developing our company. We look forward to receiving your application regardless of your gender, ethnicity, age, disability and sexual orientation.
We look forward to hearing from you!
