About Ernesta:

Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience.  We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry.

Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings.  Put simply, we believe more soft surfaces mean happier homes.

About The Role:

As a Serging Specialist, you will safely work alongside others in the Ernesta Fabrication and Sample facility.  You will bring a curious mindset, eager to learn as you move between cut table operations, serging machines and distribution of samples to customers.  

What You'll Do:

• Serge (sew) samples that will be distributed to customers utilizing a serging machine
• Operate a cut table machine and other cutting equipment to make samples from rolls of carpet
• Heat seal labels that correctly identify each sample
• Review each work order paying very close attention to details for each order to select the right samples to be sent to customers
• Process sample returns
• Help to manage sample inventory
• Other tasks as assigned

Key Qualifications Include:

• Industry-related experience (fabric, carpet, manufacturing, etc.) is desirable
• Experience driving a forklift/pole truck is desirable
• Ability to prioritize and manage time efficiently
• Ability to be an effective team member
• Ability to communicate effectively
• Ability to stand for extended periods of time
• Ability to lift 50 lbs unassisted

Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

E-Verify Participation Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

#LI-Onsite

About Ernesta:

Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience.  We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry.

Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings.  Put simply, we believe more soft surfaces mean happier homes.

About The Role:

As a Production Associate, you will safely work alongside others in the Ernesta Fabrication and Sample facility.  You will bring a curious mindset, eager to learn as you move between cut table operations, serging machines and distribution of samples to customers.  

What You'll Do:

• Serge (sew) samples that will be distributed to customers utilizing a serging machine
• Operate a cut table machine and other cutting equipment to make samples from rolls of carpet
• Heat seal labels that correctly identify each sample
• Review each work order paying very close attention to details for each order to select the right samples to be sent to customers
• Process sample returns
• Help to manage sample inventory
• Other tasks as assigned

Key Qualifications Include:

• Industry-related experience (fabric, carpet, manufacturing, etc.) is desirable
• Experience driving a forklift/pole truck is desirable
• Ability to prioritize and manage time efficiently
• Ability to be an effective team member
• Ability to communicate effectively
• Ability to stand for extended periods of time
• Ability to lift 50 lbs unassisted

Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

E-Verify Participation Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

#LI-Onsite

About Ernesta:

Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience.  We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry.

Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings.  Put simply, we believe more soft surfaces mean happier homes.

About The Role:

The Maintenance Supervisor is responsible for the upkeep, repair, and preventative maintenance of all equipment and systems at Ernesta's fabrication facility in Cartersville, GA. This is a hands-on role that keeps our production running smoothly and safely every day.  The maintenance supervisor will also be responsible for supervising, mentoring, and growing the maintenance technician position and any future positions assigned to the maintenance department

What You'll Do

• Manage, implement, and delegate maintenance work order assignments accordingly.
• Perform routine and preventative maintenance on all fabrication equipment, including air tables, serging machines, cut tables, and forklifts
• Inspect, maintain, and repair compressed air systems, including lines, regulators, fittings, and pneumatic components throughout the facility
• Diagnose and resolve mechanical, electrical, hydraulic, and pneumatic issues to minimize production downtime
• Conduct regular inspections of forklifts and coordinate or perform scheduled service and safety checks in accordance with manufacturer guidelines
• Maintain cut tables and air table systems, ensuring proper airflow, surface integrity, and mechanical function
• Service and troubleshoot serging machines, escalating to vendor support when needed and maintaining documentation of recurring issues
• Identify and maintain an appropriate inventory of critical spare parts to support rapid repairs
• Read and interpret schematics, assembly drawings, and equipment manuals to diagnose root causes and guide repairs
• Report equipment deficiencies, irregularities, and unsafe conditions promptly to management
• Support facility improvement projects, including building out new structures or workstations as needed
• Maintain a clean, organized, and safe work environment at all times
• Attend training related to production, safety, and equipment for continued professional development
• Work with Process Engineering to implement 5S and safety initiatives
• Other duties as assigned by the management team of the facility 

Key Qualifications

• High school diploma or GED required
• 2+ years of hands-on maintenance experience in a manufacturing or fabrication environment preferred
• Industrial millwright or electrician license a strong plus
• Experience with pneumatic/compressed air systems required
• Familiarity with forklift maintenance and safety inspection procedures
• Strong mechanical aptitude with the ability to troubleshoot a wide range of equipment
• Proven self-starter who takes initiative without waiting to be directed
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Strong communication skills and ability to work collaboratively with production staff
• Takes pride in maintaining a clean, efficient, and safe workspace

Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Operations Analyst

About Ernesta

Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry.

Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We're problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.

About the Role

Ernesta is seeking an Operations Analyst to support inventory planning, operational financial analysis, logistics data support, and new product launch execution across the Operations function. This role sits at the intersection of inventory strategy, working capital discipline, operational execution, and data infrastructure.

This is a highly analytical and cross-functional role suited for someone who thrives in both structured financial analysis and dynamic operational environments — able to translate data into decisions, align stakeholders across functions, and build scalable processes that support growth.

Inventory & Sample Planning

• Maintain day-to-day sample planning tools and incorporate the latest forecasts to drive replenishment decisions; proactively flag and reorder samples selling faster than planned, accounting for wide variation in supplier lead times.
• Generate clear recommended actions for each backorder; partner closely with the Customer Experience team to provide the information they need to have informed conversations with customers
• Track backorder trends by SKU to identify chronic supply issues and feed that signal back into inventory planning and purchasing decisions
• Support additional operational, analytical, and cross-functional initiatives as business needs evolve.
  
  

New Product Launch

• Manage the launch playbook cross-functionally, tracking open items across merchandising, supply planning, and operations and ensuring each workstream hits its milestones
• Execute all system changes required to support launch: SKU setup in the WMS, OMS, and Shopify
• Work directly with merchandising on last-minute changes — understanding how late updates (style changes, size additions, color drops) cascade through the launch plan and adjusting execution accordingly
• Ensure sample materials are ordered and available ahead of launch, accounting for supplier lead times
• Flag launch blockers early, drive resolution, and maintain clear visibility into what is at risk and what needs escalation

Logistics Support

• Implement carrier territory changes across all relevant systems when hub assignments, zip code coverage, or carrier networks shift
• Maintain carrier routing data — hub-to-zip mappings, service zone files, and coverage logic — and identify orders routed to the wrong hub before they are acted on
• Build and maintain carrier performance KPIs: on-time rates, exception rates, cost per shipment, and other metrics used to evaluate carrier health and inform contract decisions.

Operations Financial Reporting

• Collect all data required for EOM close across carriers and cost categories
• Flow processed data through all relevant dashboards and systems
• Identify and flag discrepancies and resolve or escalate before close is finalized
• Deliver a monthly readout to senior leadership covering total costs by carrier, record volumes, key anomalies, and open items carrying into the next month
• Support the Finance and Operations with operational financial reporting; analyze material utilization, yield, and cost trends to identify margin and efficiency opportunities
• Assist in budgeting and forecasting processes for inventory investment and operational expenses

Qualifications

• 3–6 years of experience in operations planning, inventory management, supply chain, or operations finance
• Strong analytical and financial modeling capabilities; demonstrated experience managing inventory strategy in a multi-SKU environment
• Experience supporting month-end close, operational financial reporting, and budgeting processes
• Proficiency with Airtable, Sigma, Shopify, or similar platforms; comfort working across multiple systems simultaneously
• Ability to work cross-functionally and manage competing priorities without direct authority
• High attention to detail; able to catch errors in complex datasets and resolve them systematically
• Strong communication skills — able to translate complex data into clear summaries for operational and senior leadership audiences
• High level of ownership and accountability; operates independently and drives workstreams to completion

Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The anticipated starting base pay for this role is between $130,000 to $150,000. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as experience, education, and role-based skills. This role is also eligible for early-stage company equity (ask us about this and why this is important), health benefits, flexible paid time off, and more.  

Director of Inventory Planning

Ernesta Custom Rugs
New York, NY (Hybrid)

About Ernesta

Ernesta is building a new kind of rug company—focused on beautiful custom rugs delivered with speed, transparency, and exceptional customer experience. As a fast-growing startup in the home category, we’re building modern systems and processes that allow us to scale thoughtfully while maintaining a high bar for product quality and service.

We’re looking for an experienced Inventory Planning Lead to build and own our inventory planning function. This person will establish the frameworks, processes, and tools that guide how we plan purchases, manage inventory investment, and scale our operations as the business grows.

This is a high-impact, foundational role reporting directly to the CFO. You will play a key role in shaping how Ernesta manages inventory and working capital while partnering closely with leadership, merchandising, and our external manufacturing partners.

What You’ll Do

Build Ernesta’s inventory planning function

• Design and implement the company’s inventory planning framework, including inventory targets, replenishment strategy, stocking model and purchasing cadence (managing monthly open to buy process)
• Establish scalable processes, reporting, and tools that bring structure and visibility to inventory management as the business grows
• Develop planning models that inform purchasing decisions and help optimize inventory investment and working capital

Translate demand signals into purchasing strategy

• Partner closely with Ernesta’s demand team to translate demand forecasts into inventory plans and purchasing recommendations
• Define inventory targets and purchasing quantities across our product portfolio
• Work with the CFO to align inventory investment with company financial goals and growth plans
• Establish guidelines for reorder timing, buy depth, and inventory coverage to ensure the right inventory is available at the right time

Work directly with manufacturing partners

• Collaborate with vendors to align production planning with expected demand and inventory targets
• Manage purchasing cadence and production timelines while accounting for product-specific lead times and manufacturing constraints
• Proactively identify supply risks or constraints and recommend solutions to maintain product availability

Drive data-driven decision making

• Establish and track key inventory metrics such as inventory turns, weeks of supply, stockouts, and forecast accuracy
• Analyze trends and performance to improve planning accuracy and inventory efficiency
• Provide clear insights to leadership that support better operational and financial decision-making

Own, execute and scale the function

• Serve as Ernesta’s internal expert on inventory planning and purchasing strategy
• Build structure and clarity around how inventory decisions are made across the company
• Execute on purchasing strategy through PO placement, vendor outreach and in-stock management
• Over time, help scale the planning function as the business grows

What We’re Looking For

• 6-8+ years of experience in inventory planning, merchandise planning, or demand planning within a retail or consumer brand
• Deep understanding of forecasting inputs, inventory planning frameworks, and purchasing strategy
• Experience planning inventory around supplier lead times and production schedules
• Highly analytical with the ability to translate data into clear decisions and action
• Comfortable building new processes and systems in a fast-moving startup environment
• Strong collaborator able to work cross-functionally with leadership, demand planning, and external vendors

Nice to Have

• Experience in home goods, furniture, rugs, textiles, or similar categories
• Experience building or formalizing inventory planning processes at a growing company
• Familiarity with ERP or inventory planning systems (NetSuite or similar)

Why This Role Matters

As Ernesta continues to grow, strong inventory planning will be critical to delivering great customer experience while managing inventory investment responsibly. This role will shape how we translate demand into purchasing decisions, partner with manufacturing vendors, and build the operational foundation needed to scale the business.

Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The anticipated starting base pay for this role is between $170,000 to $190,000. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as experience, education, and role-based skills. This role is also eligible for early-stage company equity (ask us about this and why this is important), health benefits, flexible paid time off, and more.