Future Human Resources Business Partner Opportunity with EquipmentShare!

EquipmentShare is accepting applications for future Human Resources Business Partner openings in the Columbia, MO (Headquarters) area.

Why We’re a Better Place to Work

• Competitive salary.

• Medical, Dental and Vision coverage for full-time employees.

• 401(k) and company match.

• Generous paid time off (PTO) plus company paid holidays.

• Stocked breakroom and full kitchen, chef prepared meals daily (breakfast and lunch).

• State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.

• Seasonal and year round wellness challenges.

• Company sponsored events (annual family gatherings, happy hours and more).

• Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year. 

• Opportunities for career and professional development with conferences, events, seminars and continued education. 

Skills & Qualifications 

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.

T3 Sales Enablement Specialist

Job Title: Sales Enablement Specialist

Navigating Customer Excellence and Churn Prevention

Job Summary:

As a Sales Enablement Specialist, you are the linchpin of smooth interactions between our Account Executives and support teams. With our culture as your compass, you'll traverse the customer journey, serving as an indispensable partner who ensures every detail is meticulously attended to—from initial engagement to post-sale satisfaction and proactive churn prevention.

Salary: $60K + Commission

**The ideal candidate should have: 

-Proficiency in Cold Prospecting

-Account Management

-High Integrity Telematics/IOT/SaaS Sales 

Key Responsibilities:

• Collaborate closely with Support teams to elevate the customer experience by addressing gaps, concerns, or inquiries during presale, implementation, and post-sale phases.

• Provide timely assistance to Account Executives, bridging the gap between sales and support to enhance the customer journey.

• Play a vital role in onboarding new customers, ensuring their needs are met and facilitating effective engagement with support teams.

• Analyze sales data across different lifecycle stages, identifying areas for improvement and collaborating with support teams to provide targeted solutions.

• Continuously refine the sales enablement process, working closely with support teams to optimize responsiveness and effectiveness.

• Proactively identify signals of potential churn and work with support teams to implement strategies to prevent churn and enhance customer retention.

• Stay informed about industry trends, market dynamics, and product advancements, providing insights to support seamless customer interactions and prevent churn.

• Foster a culture of collaboration between Account Executives and support teams, prioritizing customer-centricity and churn prevention in all interactions.

• Provide ongoing support to Account Executives and customers, addressing challenges and facilitating opportunities throughout the customer journey.

• Coordinate & Collaborate with Product Teams: Be the loudest voice for your customer base.

• Drive adoption of T3 Technology throughout the customer’s organization.

Interested in EquipmentShare but don't see the right position? Submit your interest here and a recruiter will be in contact if we have an upcoming position that might be a good match.

EquipmentShare is Seeking Transitioning Active Duty Service Members to Join its SkillBridge Program

EquipmentShare is seeking transitioning Active Duty service members to join its team at locations across the US. We understand that some of the best mechanics in the world have served in the United States military, so if you’re looking to leverage your military training and experience to be a part of a world-class maintenance organization, EquipmentShare is your company. 

Since EquipmentShare is a rapidly expanding equipment rental company, you will have the chance to work on some of the newest and most advanced heavy construction equipment and power generation equipment on the market. EquipmentShare carries brands that you may be familiar with to include John Deere, JLG, Genie, Case Construction, JCB, Atlas Copco, Wacker Neuson, Generac, and many others. 

Don’t let your military training go to waste, apply to EquipmentShare, a company that values your service, sacrifice, and attention to detail.

Primary Responsibilities

• Practice safe job practices for repairing equipment
• Use technology (laptops and tablets) comfortably
• Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment
• Assist in the training of lower level technicians as needed
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis
• Assist with pick-up and delivery of equipment & parts
• Be knowledgeable of OSHA requirements (preferred)
• Year-round company provided OEM training
• Access to industry leading diagnostic tools
• Opportunities to advance with a rapidly growing company 
• Other duties, assigned as needed

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

We are looking for someone with availability to work (ex. Monday-Friday, 8am-5pm or Monday-Friday 6am-3pm) 

Skills & Qualifications 

• Must be Transitioning Active Duty US Military
• Open to all MOSs, Rates, and AFSCs
• Experience in field service, maintenance and repair preferred
• United State Military Apprentice Program (USMAP) Construction Equipment Mechanic, Diesel Mechanic, Power-Plant Operator, Hydroelectric Machinery Mechanic (Utilities), Industrial Maintenance Mechanic, Refrigeration Mechanic certification preferred

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds at time

EquipmentShare is an EOE M/F/D/V

EquipmentShare is Hiring a Fleet Operations Support Specialist

EquipmentShare is searching for a Fleet Operations Support Specialist for our corporate office in Columbia, MO, to support our team as the department continues to grow.  

The Fleet Operations Support Specialist will be a point of contact for the sales teams regarding Used and Retail fleet sales support, availability and deal closing processes support.

Primary Responsibilities

• Facilitate the support functions to quote, invoice and close the sales loop for used and retail fleet sales.
• Maintain frequent communication with the TAM’s as well as national sales teams, respond to inquiries on equipment inventory, availability and prepare documents for closing of sales.
• Facilitate and assist the sales teams with Rent Purchase Option (RPO) support
• Generate quotes at the request of the sales teams
• Assist Sales teams and managers with the sales process including invoice support,margin calculations, and equipment payoff as needed
• Utilize the system as stated in SOP’s in order to maintain accurate information and history of all transactions

• Maintain, review and update various reports based in the ES looker system as assigned
• Work in harmony with all internal and external teams to facilitate the sales support process as quickly and accurately as possible
• Work in and respond as needed to the team managed inbox that fields various inquiries related to the sale of new and used equipment.  
• Respond in a way that meets or exceeds team goals in order to facilitate sales in all US markets 
• Communicate and prepare documents for large fleet sales
• Prepare and update operational procedure documents to be kept as a living document
• Coordinate process for large sales of equipment to include but not limited to make ready ordered and logistic coordination for pick up and delivery
• Other responsibilities as assigned by management

Why We’re a Better Place to Work

• Competitive salary.

• Medical, Dental and Vision coverage for full-time employees.

• 401(k) and company match.

• Generous paid time off (PTO) plus company paid holidays.

• Stocked breakroom and full kitchen, chef prepared meals daily (breakfast and lunch).

• State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.

• Seasonal and year round wellness challenges.

• Company sponsored events (annual family gatherings, happy hours and more).

• Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year. 

• Opportunities for career and professional development with conferences, events, seminars and continued education. 

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

Skills & Qualifications 

• Broad experience in the construction industry, specifically around various types of construction equipment, preferred but not required
• Computer skills using Google Sheets, Google Docs, and/or Microsoft Office
• Ability to identify opportunities for process improvement, and system enhancements where possible.
• Excellent communication, time management and organizational skills
• Must have the ability to work in a team environment w/ the ability to train & cross train team members.
• Self starter with the ability to work independently
• Fundamental financial acumen focusing on pricing, costs data, rental agreements, andRPO calculations
• Ability to multi-task across multiple systems, documents while maintaining a high level of attention to detail
• High School diploma or equivalent
  ● Prior Sales experience a plus
  ● Past experience in construction, preferred but not required

Physical Requirements:

• Must be able to sit and stand for long periods of time.
• Must be able to use a computer for long periods of time.

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.

EquipmentShare is Seeking Transitioning Active Duty Service Members to Join its SkillBridge Program

EquipmentShare is seeking transitioning Active Duty service members to join its team at locations across the US. We understand that some of the best mechanics in the world have served in the United States military, so if you’re looking to leverage your military training and experience to be a part of a world-class maintenance organization, EquipmentShare is your company. 

Since EquipmentShare is a rapidly expanding equipment rental company, you will have the chance to work on some of the newest and most advanced heavy construction equipment and power generation equipment on the market. EquipmentShare carries brands that you may be familiar with to include John Deere, JLG, Genie, Case Construction, JCB, Atlas Copco, Wacker Neuson, Generac, and many others. 

Don’t let your military training go to waste, apply to EquipmentShare, a company that values your service, sacrifice, and attention to detail.

Primary Responsibilities

• Practice safe job practices for repairing equipment
• Use technology (laptops and tablets) comfortably
• Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment
• Assist in the training of lower level technicians as needed
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis
• Assist with pick-up and delivery of equipment & parts
• Be knowledgeable of OSHA requirements (preferred)
• Year-round company provided OEM training
• Access to industry leading diagnostic tools
• Opportunities to advance with a rapidly growing company 
• Other duties, assigned as needed

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

We are looking for someone with availability to work (ex. Monday-Friday, 8am-5pm or Monday-Friday 6am-3pm) 

Skills & Qualifications 

• Must be Transitioning Active Duty US Military
• Open to all MOSs, Rates, and AFSCs
• Experience in field service, maintenance and repair preferred
• United State Military Apprentice Program (USMAP) Construction Equipment Mechanic, Diesel Mechanic, Power-Plant Operator, Hydroelectric Machinery Mechanic (Utilities), Industrial Maintenance Mechanic, Refrigeration Mechanic certification preferred

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds at time

EquipmentShare is an EOE M/F/D/V

EquipmentShare is Hiring an IT Support Specialist I

EquipmentShare is searching for an IT Support Specialist I for our corporate office in Columbia, MO, to support our team as the department continues to grow.  

Supervisory Responsibilities: None

Duties/Responsibilities: 

• Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform.
• Troubleshoot and resolve basic to intermediate technical issues with computers, TVs, mobile devices, printers, and network connectivity.
• Assist users with software applications, account access, and password resets.
• Accurately document all support interactions and solutions in the ticketing system.
• Escalate unresolved issues to Tier 2 support with clear and detailed information.
• Assist with onboarding new employees, including setting up user accounts and devices.
• Help with offboarding tasks, such as disabling accounts and reclaiming equipment.
• Collaborate with IT team members to identify and address recurring issues.
• Participate in the on-call rotation for after-hours and weekend support.

Required Skills/Abilities: 

• Strong working knowledge of Windows and macOS operating systems.
• Basic knowledge of printer functionality
• Familiarity with mobile devices (iOS, tablets, and Android) and common office applications.
• Familiarity with ITSM, ITIL, and IT best practices are preferred.
• Familiarity with Audio and Visual troubleshooting techniques.
• Excellent customer service skills, including patience, empathy, and strong communication.
• Experience in creating processes and procedure workflows.
• Ability to troubleshoot basic hardware and software problems.
• Attention to detail and the ability to maintain accurate notes and records.
• Ability to troubleshoot network setup and configuration issues
• Ability to work independently and as part of a team.

Education and Experience: 

• High school diploma or equivalent.
• An associate degree in computer science or a related field is a plus.
• IT certifications are a plus (A+, ITF, ITIL, NET+, etc.)
• At least 1+ years of experience in a help desk or customer service environment is needed.

Physical Requirements: 

• Must be able to sit for prolonged periods at a desk and work on a computer.

Why We’re a Better Place to Work

• Competitive salary.
• Medical, Dental and Vision coverage for full-time employees.
• 401(k) and company match.
• Generous paid time off (PTO) plus company paid holidays.
• Stocked break-room and full kitchen, chef prepared meals daily (breakfast and lunch).
• State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.
• Seasonal and year round wellness challenges.
• Company sponsored events (annual family gatherings, happy hours and more).
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year. 
• Opportunities for career and professional development with conferences, events, seminars and continued education. 

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.