The Role

• You will help build Connect, our consumer-facing hosted checkout and subscription management service, and related projects to deliver the best experience for our customers and their users.
• You will bring new ideas to directly shape our app development and products beyond our established work.
• You will work with a modern tech stack using Next.js, React, TypeScript and Tailwind CSS.
• You will use your skills for Frontend and Backend technologies built on top of Next.js.
• You will take ownership of features from planning and implementing to shipping and optimizing.
• You will work closely with our UI/UX team to develop the best possible experiences for our users.
• You will help design maintainable and scalable software architectures.
• You will give feedback, ideas, and code reviews to your colleagues.
• You will collaborate with colleagues across the engineering organization through cross-functional working groups and our RFC process.

Salary range: €85k - €120k.

What We Are Looking For

• You have advanced experience building web apps using React. You are a TypeScript pro, know your way around Next.js, and can implement common and advanced React patterns. You’ve been doing this for 5+ years. Working with git is natural for you.
• You enjoy building best-in-class experiences. You know what makes apps excellent, you can give your input and are able to implement the best possible UX.
• You have built and maintained scalable apps. You love to build things for scale and have experience in designing app architectures and writing high-quality code.
• You enjoy building a product from scratch. This means high involvement in the design process and understanding what customers want and users need.
• You love learning technologies as you go. You always want to find the right tool for the job, and not only follow what you already know.
• You care about more than engineering quality. Whatever you do, needs to have a business impact. You can make trade-offs between speed and quality.
• You are an all-rounder: You're fluent with RESTful APIs, worked with Docker, GCP, GitHub Actions, Cypress, or Testing Library, and have some experience with Ruby on Rails.

The Role

• Own complex problems end-to-end, working with our talented team to design and build robust, scalable solutions.
• Develop innovative products that empower our customers to bring world-class connectivity services to their users with ease.
• Uphold our high engineering standards, improving tooling and processes where necessary.
• Design, build and maintain best-in-class APIs and services. Contribute to our Ruby on Rails monolith and take an active part in breaking down our monolith towards a more distributed system. Be comfortable juggling multiple languages - we’re currently using Ruby, Go, Typescript and some Elixir. Depending on your team you might get in touch with some or all of these languages. You don’t need to have deep expertise in all of our languages, we will give you plenty of room to learn and grow with your team.
• Maintain the reliability of our systems by building for observability and participating in incident response as needed.

Salary range: €85k - €120k. 

You can find more about how we work on our engineering page.

What We Are Looking For

• You have experience designing APIs and building backend services. You enjoy thinking about systems, and you care about the quality of the software you produce.
• You enjoy building products from scratch. You care about finding the right solution to customer needs, and you’re comfortable taking ownership and delivering.
• You love learning technologies as you go. You always want to find the right tool for the job, and don't only follow what you already know.
• You care about more than just engineering. You need to see the business impacts of everything you do. You know how to make speed/quality trade-offs.

The Role

As a Senior Product Designer at Gigs, you’ll shape the future of how people experience telecom — crafting intuitive, beautiful experiences across our web and mobile products. You’ll elevate both Gigs’ and our customers’ brands through a cohesive design system and strong visual identity.

This role blends creative excellence with hands-on execution: you’ll partner closely with product and engineering to turn complex telecom workflows into simple, elegant, and lightning-fast user experiences. Design leads from the start, partnering with product and engineering to shape what we build. We move with clarity, taste, and momentum, guided by direct, specific, and kind feedback.

What You Will Do

• Own end‑to‑end design for key product areas across Web and mobile, from discovery to polished delivery
• Extend and evolve our design system to balance consistency and creativity across products and surfaces
• Translate complex telecom concepts into intuitive, high‑leverage workflows and crisp UI
• Collaborate daily with product, engineering and key customer stakeholders to scope, prototype, validate, and ship
• Run thoughtful discovery: synthesize research, data, and feedback into clear insights and decisions
• Craft production‑ready specs with a smooth design‑to‑dev handover, including interaction states and edge cases
• Contribute to our public face with occasional website and brand-related work
• Raise the bar: champion quality, accessibility, and performance without losing sight of speed
• Prototype with the right tool for the job to de‑risk ideas and communicate interactions
• Mentor peers, share feedback generously, and help strengthen our product design culture

What We Are Looking For

• 5+ years of experience designing and shipping outstanding consumer-grade products with exceptional UX and visual craft
• Strong product sense: comfortable making trade‑offs that deliver user and business impact
• Excellent collaboration and communication skills across founders, PMs, and engineers
• Fluency in modern design and prototyping tools (Figma) & familiarity with implementation constraints
• Comfort operating in ambiguity and iterating quickly in a startup environment

The Role

As a Senior Platform Engineer at Gigs, you'll work at the foundation of everything we build. You'll design, build, and operate the infrastructure and developer tooling that powers our connectivity and payments platform — enabling product teams to ship faster, more reliably, and at scale.

Our Foundation team owns the systems that every engineer at Gigs depends on: CI/CD pipelines, cloud infrastructure, observability, deployment tooling, and the shared platform services that keep our product running. You'll take ownership of complex infrastructure challenges end-to-end and drive them to production with a high bar for reliability and developer experience.

This is a role for someone who cares deeply about the craft of platform engineering — who gets energy from making other engineers more productive, who thinks in systems, and who isn't satisfied until the solution is both robust and elegant. You'll be joining a small, high-impact team where your work will directly shape how Gigs scales over the next few years.

What You Will Do

• Own and improve Gigs' cloud infrastructure, ensuring our platform is reliable, scalable, and cost-efficient as we grow.
• Design and build internal developer tooling and platform services that accelerate how product teams ship — from CI/CD pipelines to deployment workflows to local development environments.
• Drive improvements to our observability stack, making it easy for every engineer to understand system behavior, debug issues, and respond to incidents with confidence.
• Take complex infrastructure problems end-to-end: scoping, designing, implementing, and operating solutions in production.
• Collaborate closely with product engineering teams to understand their pain points and build platform capabilities that unblock them.
• Contribute to our infrastructure-as-code practices, ensuring our cloud environments are reproducible, auditable, and version-controlled.
• Participate in on-call rotations, incident response, and post-mortems — and use what you learn to make our systems more resilient.
• Raise the bar for platform engineering quality through code reviews, documentation, and advocating for best practices across the team.

What We Are Looking For

• You have 5+ years of professional software engineering experience, with meaningful time spent on infrastructure, platform, or DevOps/SRE work in a production environment.
• You have experience designing and building a platform layers e.g. centralised authentication, observability, routing logic, or API versioning which other product teams integrate against or build on top of.
• You have hands-on experience with cloud platforms (GCP preferred) and infrastructure-as-code tools like Terraform. You understand networking, compute, and storage at a level that lets you make good trade-offs.
• You have experience building and maintaining CI/CD pipelines and deployment systems. You care about developer experience and know that a great platform is one that engineers actually want to use.
• You think in systems. You can reason about distributed architectures, understand failure modes, and design for reliability and observability from the start.
• You enjoy building products from the infrastructure up. You care about finding the right solution to internal customer needs, and you're comfortable taking ownership and delivering.
• You communicate clearly and collaborate well. You can explain infrastructure decisions to product engineers, write useful documentation, and contribute to technical discussions with confidence.
• You care about more than just engineering — you want to see the business impact of everything you do, and you know how to make pragmatic speed/quality trade-offs.
• You have a growth mindset when it comes to tooling and practices. You stay curious about how the industry is evolving — including AI-assisted development — and you're thoughtful about adopting what makes you and your team more effective.

Bonus Points If

• You have experience with our stack: GCP (cloud run), Docker, Terraform, Ruby on Rails, Go, PostgreSQL, Kafka, PubSub.
• You have worked in fintech, payments, telecom, or other regulated industries where reliability and compliance matter.
• You have experience building developer-facing platforms or internal tooling at a high-growth startup (Series B–D).
• You have contributed to open-source infrastructure tooling or have a track record of improving developer productivity at scale.
• You use AI tooling as part of your engineering workflow and have developed a practical sense for where it adds value and where it doesn't — for example, using it for infrastructure scaffolding, debugging, exploring unfamiliar APIs, or drafting documentation, while knowing when to rely on your own judgment.

The Role

At Gigs, we believe that great IT should be frictionless: Team members should get the right access, the right tools, and the right support to be productive. For this we buy the right tools and build the right processes. You'll be instrumental in achieving this vision.

We're looking for an IT Systems Engineer to manage and automate our corporate infrastructure. This is a hands-on, shipping-focused role. You'll be joining the Security & IT team as the third team member.

The Security & IT team covers everything from employee lifecycle and enablement, devices, and connectivity, to service configuration, systems integration and internal helpdesk. We are pragmatic and aware of the trade-offs of a small team, making strategic decisions on where to show excellence and what we can’t bite off right now.

You will work on our day-to-day operational load, build systems and automations to reduce that operational load, as well as inform our strategic direction.

What You Will Do

• Design, build, and maintain automation workflows across our corporate systems stack (Okta, Google Workspace, Google Cloud, Jamf, Humaans HRIS, Linear issues …)
• Improve our joiners, movers and leavers flows to eliminate manual toil and ensure security consistency
• Improve our IT request workflows, as well as developing self-service solutions that empower employees to solve their own IT needs
• Own macOS device management: procurement with zero-touch enrollment, configuration right-sizing, app and OS updates, and day-to-day productivity
• Support our global offices (Berlin, London, Amsterdam, San Francisco, New York) with infrastructure and integrations.

What We Are Looking For

• Experience at a high-growth startup or scaleup (50-500 employees)
• Experience in roles at the intersection of IT, Security and Engineering, like IT Engineer, IT Systems Engineering, TechOps, or Security Engineer
• Coding fundamentals: comfortable writing and reading scripts (Shell, JavaScript, Ruby)
• Experience with:
  • MDM solutions (Jamf, Kandji, or similar) in a macOS-first environment
  • Identity providers (Okta, Google Workspace) and HRIS integrations
  • Workflow and AI platforms (Zapier, Tines, Claude, Notion AI, or similar)
  • Cloud environments (GCP, AWS)
• Systems thinking with the ability to design end-to-end workflows, not just individual scripts
• Strong communication skills and a user-oriented mindset
• Ability to work independently and prioritize in a fast-paced environment

Our Challenges

Our job is solid software engineering, not hype engineering. Carrier APIs differ a lot across countries, providers and regulatory regimes. Provisioning, porting, and eSIM lifecycle management happen in real-time with hard SLA requirements. Usage tracking, billing, and payments span multiple currencies and jurisdictions. Our systems need to be observable, operable, and resilient. When a carrier integration fails at 3am in a market far away, we need to know about it before the customer does.

Ours is a world where decades-old carrier protocols meet eSIMs, IoT, satellite connectivity, and the road to 6G. We are bridging that gap; making the old world programmable for the new one. We’re a platform company solving real, durable problems that don’t disappear when the hype cycle turns.

Our engineering team is doubling in 2026. In the next step of our journey, we’re building out a senior IC track, hiring multiple staff and principal engineers, because the challenges we’re solving today are only getting deeper. New markets, new connectivity paradigms, and an architecture that needs to carry us for years, not quarters.

Who You Are

You’ve seen what good and bad look like. You bring experience of operating at scale (technological or organizational) and you know systems and practices that hold up under pressure both from experience and literature. We’re looking for someone who can work across teams, connecting the technical dots between them. Someone who spots domain boundary problems before they become production incidents, and who builds the patterns and processes that the teams around them adopt and keep.

What you will do

• Design and evolve cross-cutting architectures (event-driven systems, multi-carrier integrations, multi-tenant platform patterns) and establish the governance and review practices to keep them coherent as we grow
• Raise the bar on operational excellence. Not just the systems (observability, SLOs, graceful degradation) but the processes and culture around incident response, on-call, and production ownership
• Find the places where AI changes the work, primarily in our platform and engineering practices, and push those forward
• Mentor senior engineers and help define what the senior IC growth path looks like at Gigs
• Ship production code and shape technical strategy with our engineering leadership

What we are looking for

You’ve seen what good and bad look like. You bring experience of operating at scale (technological or organizational) and you know systems and practices that hold up under pressure both from experience and literature. We’re looking for someone who can work across teams, connecting the technical dots between them. Someone who spots domain boundary problems before they become production incidents, and who builds the patterns and processes that the teams around them adopt and keep.

What We Expect on Day 1 (and in the Interviews)

• Experience developing, running, and maintaining distributed systems and event-driven architectures at scale
• Strong operational instincts. You think about observability, failure modes, alerting, and graceful degradation as first-class concerns, not afterthoughts. You’ve built systems that are debuggable by someone who didn’t write them
• Experience navigating and rationalizing polyglot environments
• Excellent communication skills with experience operating in an a international organisation
• Experience with agentic AI development. You’ve worked with LLMs beyond code completion, understand agentic patterns, and have opinions on when AI is the right tool and when it isn’t
• Track record of driving technical outcomes across teams without direct authority. You persuade through credibility and evidence, not rank
• Engineers around you got better because you were there, and you can point to specifics

Nice to Have

• Experience in telecom, payments, or multi-market API platforms
• Familiarity with any of our stack (Ruby, Go, TypeScript, Python)
• Experience at companies during a similar scaling phase (50 → 200 engineers)
• Background in domain-driven design or platform/product boundary work

Our Challenges

Our job is solid software engineering, not hype engineering. Carrier APIs differ a lot across countries, providers and regulatory regimes. Provisioning, porting, and eSIM lifecycle management happen in real-time with hard SLA requirements. Usage tracking, billing, and payments span multiple currencies and jurisdictions. Our systems need to be observable, operable, and resilient. When a carrier integration fails at 3am in a market far away, we need to know about it before the customer does.

Ours is a world where decades-old carrier protocols meet eSIMs, IoT, satellite connectivity, and the road to 6G. We are bridging that gap; making the old world programmable for the new one. We’re a platform company solving real, durable problems that don’t disappear when the hype cycle turns.

Our engineering team is doubling in 2026. In the next step of our journey, we’re building out a senior IC track, hiring multiple staff and principal engineers, because the challenges we’re solving today are only getting deeper. New markets, new connectivity paradigms, and an architecture that needs to carry us for years, not quarters.

Who You Are

You’ve seen what good and bad look like. You bring experience of operating at scale (technological or organizational) and you know systems and practices that hold up under pressure both from experience and literature. We’re looking for someone who can work across teams, connecting the technical dots between them. Someone who spots domain boundary problems before they become production incidents, and who builds the patterns and processes that the teams around them adopt and keep.

What you will do

• Design and evolve cross-cutting architectures (event-driven systems, multi-carrier integrations, multi-tenant platform patterns) and establish the governance and review practices to keep them coherent as we grow
• Raise the bar on operational excellence. Not just the systems (observability, SLOs, graceful degradation) but the processes and culture around incident response, on-call, and production ownership
• Find the places where AI changes the work, primarily in our platform and engineering practices, and push those forward
• Mentor senior engineers and help define what the senior IC growth path looks like at Gigs
• Ship production code and shape technical strategy with our engineering leadership

What we are looking for

You’ve seen what good and bad look like. You bring experience of operating at scale (technological or organizational) and you know systems and practices that hold up under pressure both from experience and literature. We’re looking for someone who can work across teams, connecting the technical dots between them. Someone who spots domain boundary problems before they become production incidents, and who builds the patterns and processes that the teams around them adopt and keep.

What We Expect on Day 1 (and in the Interviews)

• Experience developing, running, and maintaining distributed systems and event-driven architectures at scale
• Strong operational instincts. You think about observability, failure modes, alerting, and graceful degradation as first-class concerns, not afterthoughts. You’ve built systems that are debuggable by someone who didn’t write them
• Experience navigating and rationalizing polyglot environments
• Experience with agentic AI development. You’ve worked with LLMs beyond code completion, understand agentic patterns, and have opinions on when AI is the right tool and when it isn’t
• Track record of driving technical outcomes across teams without direct authority. You persuade through credibility and evidence, not rank
• Engineers around you got better because you were there, and you can point to specifics

Nice to Have

• Experience in telecom, payments, or multi-market API platforms
• Familiarity with any of our stack (Ruby, Go, TypeScript, Python)
• Experience at companies during a similar scaling phase (50 → 200 engineers)
• Background in domain-driven design or platform/product boundary work

The Role

We’re looking for a Senior Software Engineer, Integrations who thrives at the intersection of engineering and impact. You’re a backend expert who doesn’t just write code — you connect systems, unblock teams, and turn complexity into seamless solutions. For you, code is a means to an end: delivering business value, creating elegant integrations, and helping products work smarter together. If you love solving tough challenges, collaborating across functions, and building the glue that makes everything click, this role is for you.

What You Will Do

• Own complex problems end-to-end, from designing and building robust, scalable solutions to ensuring a high standard of quality across our engineering practice.
• Integrate with and maintain a wide range of APIs and external systems, primarily in Ruby. You'll architect solutions that abstract diverse external behaviors and manage the complexities of asynchronous flows, distributed state synchronization, and dynamic data validation.
• Tackle the unique challenge of building a new telco operating system. This involves deep integration with existing telecom networks and a high degree of cross-organizational collaboration to push projects forward and develop innovative products.
• Maintain the reliability of our systems, building for observability and participating in incident response. This includes coordinating advanced retry logic and contributing to support rotations for intricate external system interactions.

What We Are Looking For

• You have experience designing APIs and building backend services. You enjoy thinking about systems, and you care about the quality of the software you produce.
• Strong English communication skills: You can clearly explain complex ideas, collaborate across global teams, and thrive in a company where English is the common language.
• Grit and Technical Ingenuity: You possess the perseverance to design robust solutions for complex, evolving external systems, skillfully navigating dynamic behaviors through systematic debugging and experimentation.
• Strategic Collaborator: You adeptly navigate large organizational structures, collaborating effectively with diverse teams and stakeholders, and understanding the intricate business context behind commercial offerings.
• Eager to Master New Domains: You have a strong desire to learn and quickly grasp new domains, including intricate regulatory flows and industry specifics, to build stable and compliant solutions.

The Role

Engineering Managers at Gigs are responsible for enabling a high-performing group of engineers to ship impactful work, grow their skills, and collaborate cross-functionally. This is a hands-on leadership role — you will guide technical execution while helping shape the team’s long-term direction

We are building a modern connectivity platform that powers embedded telecom experiences and the challenges are real: scaling APIs, abstracting telco complexity, and designing systems that are global from day one.

Currently, we are hiring Engineering Managers for multiple product engineering teams at Gigs. During the interview process we will figure out which team is the best fit for your experience, passion, and skills. The teams we are hiring for are:

• Foundation: Gigs’ first platform engineering team focusing on developer experience for other Gigs engineering teams, common infrastructure and internal tooling needs.
• AI Automation: Crafting a customer service AI built for telecom.

What You Will Do

• Lead, support, and grow a team of software engineers working on core parts of our platform
• Partner with Product and Design to define priorities, shape roadmaps, and deliver high-quality features
• Drive technical excellence — from architecture to code reviews to reliability
• Create a team environment that balances ambition, ownership, and continuous learning
• Ensure a sustainable and inclusive engineering culture where people thrive
• Contribute to hiring and onboarding processes to help scale the team thoughtfully
• Step into technical discussions with clarity and pragmatism when needed

What We Are Looking For

• 4+ years of experience leading engineering teams in high-growth, product-driven environments
• Strong technical background — you have shipped code at scale and can dive deep when needed
• A thoughtful approach to people management and a track record of growing and developing engineers
• Comfort navigating ambiguity and building clarity
• A clear communicator who brings cross-functional stakeholders together
• Bias for impact, balanced with high standards and good judgment
• Experience with modern product development practices (we use Go, Ruby, TypeScript, PostgreSQL, GCP), including continuous delivery, observability, and infrastructure as code
• Ideally experience managing and working with remote and distributed teams
• Experience building API forward products (nice to have)