Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

Job Title: Senior Engineer - (Multiple positions available)

Job Location: 3825 Edwards Road, Suite 600, Cincinnati, OH 45209 (May work remotely)

Job Duties:

WHY I DO MY JOB | Job purpose

To contribute to the success of the engineering team by autonomously delivering on the development and deployment of new technology products and/or platforms that drive excellent solutions for clients in order to enable dunnhumby to grow. May work remotely from home office within U.S., consistent with dunnhumby’s remote work policy.

WHAT I DO | Key accountabilities

• Deliver autonomously on development and deployment of complex applications, components, software, platforms or services that are used at scale.
• Conduct requirements analysis, balance different requirements and make technical trade off decisions at application level (e.g. component design).
• Lead exciting end-to-end projects of certain complexity and ensure Service Level Agreements are successfully delivered.
• Define and develop solutions to technical problems that arise.
• Provide advice and guidance to junior colleagues as required to resolve specific challenges they are having and conduct design and code reviews.
• Identify and advise on improvement opportunities and automate and simplify test and operations processes.
• Use your expertise to input into reengineering and design.
• Act as a subject matter expert for focus areas across the technology space.

Job requirements:

• Bachelor’s degree or higher (or foreign educational equivalent) in Computer Science, Mathematics, Physics, Electronics, Engineering or related field.

In addition to the degree, must have at least 5 years of experience in each of the following:

• Software development using Agile;
• Software testing and debugging;
• Cloud infrastructure, management and hosting; and
• Infrastructure as code / DevOps using Kubernetes.

Within this, must have at least 4 years of experience in each of the following:

• Data analysis and modelling;
• Working with big data using Hadoop/HDFS; and
• Utilizing at least 2 of the following programming languages: Scala, C#/C++, Javascript / React, SQL, Python, PHP.

We are looking for a hands-on Lead/ Senior DevOps Engineer to raise the bar for our DevOps practice, mentor the team, and help evolve our DevOps function into a modern, product-minded Platform Engineering capability. You’ll lead day-to-day work, partnering closely with Dunnhumby leadership, and drive high-quality outcomes across infrastructure-as-code, CI/CD, observability, and developer experience. You’ll collaborate directly with software teams and treat platforms as products—anchored by user feedback, clear roadmaps, SLOs, and measurable improvements to delivery speed and reliability.

Our Toolset: (you don’t need all, but you can lead with most)

What You'll Do

• Lead and mentor a small team of DevOps engineers in IST, providing day-to-day guidance, pairing, and structured growth plans.
• Partner with product and engineering teams to help deliver a platform-as-product: contributing to clear roadmaps, customer feedback loops, SLOs, and well-documented golden paths.
• Own cloud infrastructure (GCP, some Azure) using infrastructure-as-code (Terraform).
• Design, standardize, and continuously improve CI/CD pipelines in GitLab, and facilitate migrations from TeamCity and Octopus Deploy.
• Establish and scale GitOps practices with Argo CD; champion progressive delivery and environment promotion strategies.
• Strengthen observability with actionable dashboards and alerts in Grafana; drive SLO/error-budget thinking and operational reviews.
• Improve security posture across the SDLC (secrets management, image/package governance, artifact hygiene, SAST/DAST reporting via SonarQube).
• Facilitate excellent cross-time-zone communication and handovers; set up crisp status updates, docs, and runbooks in Confluence.
• Influence architecture and reliability decisions (Kubernetes, networking, IAM, cost management) with a bias for automation and sustainability.
• Contribute hands-on: code reviews, IaC modules, pipeline templates, and reference implementations.

What You'll Bring

• 8+ years in DevOps / SRE / Platform Engineering with hands-on delivery in cloud-native environments.
• Proven leadership: experience in line management and mentoring/coaching across teams without formal authority.
• Strong communication: clear written and verbal communication with engineers, stakeholders, and leadership across time zones.
• Deep experience with GCP (preferred) and working knowledge of Azure; strong grounding in Kubernetes, networking, IAM, and security fundamentals.
• Mastery of infrastructure-as-code (Terraform) and configuration management (Helm); excellent scripting in Bash and at least one higher-level language (Python/Go/etc.).
• Fluency with CI/CD design and operations using GitLab, TeamCity, and Octopus; artifact and dependency management via Artifactory.
• Operational excellence mindset: incident management, post-incident reviews, runbooks, SLOs, and data-driven improvement via DORA/SDLC metrics.
• Track record of building developer-centric platforms, internal documentation, enablement materials, and golden paths.
• Relevant certifications that demonstrate depth (e.g., Google Professional Cloud DevOps Engineer / Architect, CKA/CKAD/CKS, Azure Administrator/DevOps Engineer Expert).

Nice to Have

• Experience modernizing a traditional Cloud/Infra team into a product-oriented Platform Engineering practice.
• Background with GitOps policy/guardrails, environment promotion, and release orchestration at scale.
• Exposure to cost optimization and FinOps practices in GCP/Azure.
• Hands-on with self-hosted GitLab Premium administration at enterprise scale.
• Pragmatic, outcome-focused delivery with a product mindset and high empathy for developers as customers.