About the Team

This role reports into our New Verticals team, which was launched in 2020 with the purpose of delighting our customers and empowering our local economies outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. This specific team within New Verticals is focused on incubating our next set of bets, with Consumer Financial Products and Services being one of our top priorities. 

About the Role

We’re looking for a Manager to drive the growth of the DoorDash Gift Card program, owning both the external growth strategy and the internal execution that powers it. This role sits at the intersection of business development, strategy & operations, and analytics, with end-to-end ownership over initiatives that expand distribution, increase awareness, and grow gift card sales.

You’ll work cross-functionally with Product, Marketing, Finance, Analytics, and Partnerships to design, launch, and iterate on campaigns and experiments aimed at acquiring first time gift card users. This includes launching new features to improve the in-app gift card purchasing experience, identifying and securing off-platform partnerships to drive awareness during key seasonal moments, and partnering with Marketing to execute high-impact holiday campaigns.

You will report to the Senior Manager / GM of our Consumer Financials team and operate as an individual contributor. We operate in a hybrid model, where we spend some time collaborating in person and some time working from home. 

You’re excited about this opportunity because you will…

• Own business outcomes. Be accountable for the performance of the DoorDash Gift Cards program, setting goals, tracking KPIs, and driving measurable growth and ROI.
• Influence up and across. Own the growth strategy for DoorDash Gift Cards, serving as the face of the program to merchants and securing new placements and marketing opportunities across online and brick-and-mortar channels.
• You’re action oriented. You can implement scalable initiatives and best practices to provide a world-class operation for our three-sided marketplace.
• You solve problems from first principles. You’re excited to think innovatively, and you resist “this is how it’s always been done” thinking. You are consumer first, and not competitor focused.
• You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team.
• You experiment with data. You can build data models using tools like Excel and SQL to evaluate the economic and strategic costs and benefits of various programs and experiments. You will prove your hypotheses through operational experiments and running a/b tests.

We’re excited about you because…

• You have 6-8+ years of experience in tech, strategy, financial services, consulting, operations, CPG, food & beverage, AI or a related high-stakes environment. 
• You’re customer obsessed. You possess the ability to think through what drives consumer spending and how to use customer insights to drive growth. 
• You’re analytical. You possess a sharp analytical mind, and can extract and communicate meaningful insights from data to drive strategic decisions. You are comfortable with SQL and data visualization tools, while using AI to enhance your analytical outcomes.
• You’re comfortable in ambiguity. You thrive in ambiguous, fast-paced environments and can independently translate high-level goals into actionable plans.
• You have leadership experience, directly or indirectly. You’ve mentored, coached, or developed teammates and are excited to grow into a people manager role over time.
• You have a completed Bachelor’s Degree. 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our Business Intelligence team exists at the intersection of data and strategy, partnering closely with every department to ensure information is accessible, accurate, and actionable. We build the data products, pipelines, and infrastructure that power decision-making across the organization — from surfacing new business insights to moving data between systems with precision and reliability. As part of the DoorDash family, we are deeply focused on integrating SevenRooms' data ecosystem into the broader organization, creating connections that compound in value over time. We are a collaborative, business-first team that believes great data infrastructure is foundational to every meaningful outcome the company achieves.

About the Role

In this role, you will sit at a strategic vertex within our technology organization, owning critical pieces of infrastructure that the entire business depends on. You will hit the ground running — establishing new API connections to external data sources, modeling and surfacing data to key stakeholders, and architecting automated AI flows that expand productivity across teams. A significant focus will be on GTM-aligned data initiatives, as well as building the underlying systems that enable AI capabilities within our database and business platforms. You will also play a vital integration role, marrying data between SevenRooms and DoorDash in ways that have yet to be fully realized, making this both a highly technical and highly strategic position. Within 6 to 12 months, you will be expected to have deep familiarity across our full data stack — including DBT, Looker, BigQuery, Fivetran, Census, Cloud Functions, Salesforce, and NetSuite — independently driving initiatives across multiple departments and establishing governance standards that ensure pipeline accuracy and trust at scale. You will report into the Manager of Business Intelligence on our Data & Analytics Team under the Strategy & Operations - In-Store organization.

You’re excited about this opportunity because you will…

• Build foundational AI infrastructure and data pipelines that directly shape the scalability and productivity of the entire organization
• Work across a modern, expansive tech stack including DBT, Looker, BigQuery, Fivetran, Census, Cloud Functions, Salesforce, NetSuite, and more
• Serve as a strategic link between SevenRooms and DoorDash, integrating systems and data in ways that haven't been tackled yet
• Partner closely with stakeholders across every department — GTM, Finance, Operations, and beyond — to surface data that drives real decisions
• Own governance and control mechanisms that ensure accuracy and reliability across all data pipelines

We’re excited about you because…

• You have 3+ years of hands-on experience with DBT and at least 1 year owning and architecting production-grade data pipelines end-to-end, and 4+ years owning and administering a BI tool such as Looker, Tableau, or Mode
• You have 4+ years of demonstrated SQL mastery and 2+ years of Python experience applied to real-world data challenges, including API integrations, data extraction, and workflow orchestration via Airflow or Cloud Composer
• You have experience deploying or launching AI models in a business context and can confidently contribute to building the infrastructure needed to scale those capabilities further
• You have a track record of independently managing multiple high-priority initiatives at once, translating complex technical work into clear insights and recommendations for non-technical stakeholders across departments
• You bring a rigorous approach to data quality and pipeline governance, with the ability to build scalable systems that teams across the business can rely on with confidence

We expect this position to be filled by 7/6/2026.

About the Team

The Global Safety and Security team advances DoorDash through the protection of people, property, operations, brand, and reputation. We manage safety and security risk and provide value across the business through technology, and a people-first approach. Our team strives to always be in front and there for our people anytime, anywhere.

About the Role

As an Sr. Associate Project Manager, you will support the planning, execution, and delivery of projects related to physical security technology. You will collaborate with cross-functional teams to ensure projects are completed on time, within scope, and within budget. The role will require 25%+ travel. This role is ideal for someone looking to grow their career in project management within a fast-paced technology environment.

You are excited about this opportunity because you will…

• Lead project planning sessions, defining project scope, objectives, and deliverables.
• Coordinate internal resources and third-party vendors for seamless project execution.
• Develop and maintain detailed project schedules, tracking progress and making necessary adjustments.
• Conduct regular project meetings, providing updates to stakeholders and addressing any issues.
• Ensure compliance with industry standards and best practices in physical security technology.
• Manage project budgets and forecasts, ensuring financial accountability.
• Collaborate with the engineering, local business operation leaders, and accounting teams to align project goals with company objectives.
• Prepare project documentation, including reports, meeting notes, and presentations.

We are excited about you because you bring…

• Bachelor’s degree in Project Management, Engineering, or Business in a related field or an additional 4 years of work experience in quantitative or business fields 
• 3+ years of project management experience, preferably in the physical security technology industry.
• Strong understanding of physical security technologies and best practices (e.g. Axis, Genetec, Mercury, Aiphone, Von Duprin, HID).
• Strong understanding of physical security systems (e.g., video surveillance, electronic access control, electronic door hardware, intrusion detection, intercom).
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in project management software (e.g., Smartsheets, Jira, Asana, Salesforce).
• Proficiency in budget management, cost management, and status reports. 
• Proficiency in project management methodologies (e.g., Agile, Waterfall, Project Schedule Management via Ghhant Chart, Budget management, Cost Performance management).
• Security Platform Certifications are a plus. (e.g. Genetec, Axis, Software House, OpenPath)
• PMP or equivalent project management certification is a plus.