Welcome to DKB Code Factory…. 

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{ { … a_place_to_stay_curious:

Lead and scale a compact, high-craft design team to build a truly digital-native Business Banking experience across web and mobile.

In this evolving leadership role, you will initially be closely involved in shaping how design work gets done, facilitating workshops, guiding product teams, and establishing strong design processes - while progressively building and developing a high-performing team.
Over time, your focus will shift toward a balanced mix of design leadership, team development, and organizational impact.

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{ your_responsibilities: [

• Define, own and evolve the Business Banking design vision and principles; document and socialise them across Product and Engineering to ensure consistent execution.
• Lead and scale a small, embedded design team (to ~5–6 designers) across multiple product teams, including hiring, onboarding, and defining ways of working from an early stage.
• Own the development, performance, and growth of designers through structured feedback, goal setting, and career progression frameworks.
• Partner closely with research teams to ensure continuous insight generation and integration into product decisions.
• Actively advocate for design, influencing stakeholders and making its value visible across Product, Business, and Engineering.
• Facilitate workshops, design sprints, and alignment sessions to guide teams toward high-quality solutions.
• Drive and ensure experimentation to improve key product KPIs, and communicate insights and impact to senior stakeholders.
• Raise overall design maturity and craft standards across the team.
• Ensure a healthy, engaged team environment and sustainable ways of working.
• Foster strong cross-location collaboration, including regular in-person touchpoints, to build a cohesive Berlin–Valencia design culture.

] } ;

{ following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [

• 7+ years of product design experience, including at least 2 years in a people lead or manager role (or equivalent leadership + craft combination).
• Proven experience building and scaling design teams, ideally in ambiguous or early-stage environments
• Experience leading design across multi-platform products (web + mobile), ideally in fintech or banking contexts
• Strong portfolio showing research driven design decisions and measurable product impact.
• Demonstrated success in people management, coaching, and building high-performing teams.
• Strong collaboration and communication skills, with the ability to influence stakeholders across functions
• Experience working closely with research and data, and using insights to inform decisions.
• Deep expertise with Figma (FigJam, Figma Make) and working with design systems and component driven implementation.
• Fluent in German and English (spoken and written).
• Nice to have: Experience using AI tools (e.g., ChatGPT/Codex) productively in design workflows.
• Nice to have: Basic understanding of frontend component libraries and development workflows.
• You're passionate about your work, but also know how to enjoy your free time!   

] } ;

Welcome to DKB Code Factory…. 

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You treat Agility not as a buzzword but as a mindset? You’re comfortable guiding people and teams out of their comfort zone so they can unlock their full potential? You show up where the organization needs you most? Let´s talk!

At DKB Code Factory, we’re looking for someone who doesn’t just teach continuous improvement but lives it. As part of a team of Agile experts, you work in a system-dissociated and demand-oriented manner, always looking for the root cause of a problem rather than the symptoms. As an Agile Coach, you enable people, teams, and the organization to build valuable products that meet user needs and help your colleagues strengthen their effectiveness across the entire product development lifecycle.

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{ your_responsibilities: [

• Enable individuals and teams to work autonomously, take ownership and build strong synergies.
• Support people to take responsibility for their product, processes and actions.
• Help the organization to know their purpose and goals and to create sustainably value that fulfills user’s needs.
• Foster a culture of learning, improvement and steady experimentation.
• Convey principles and practices of Agile and Lean across the entire product development process and help teams to measure their delivery.
• Coach the management, mediate conflicts and support decision-making so teams can handle complexity and act independently.

] } ;

{ following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [

• You bring several years of Agile Coaching experience, able to take on different roles if needed.
• You enable individuals and teams to create added value and act with strong facilitation, coaching and teaching skills.
• You have a solid understanding of the agile product development including discovery and delivery and don’t hesitate to question the status quo.
• You have skills to help people identifying root-causes and solving problems autonomously.
• You are able to see the big picture and to break down the complexity to a workable level.
• You live iterative experimentation, focusing value and using data to guide decisions.
• You are self-organized, comfortable with change and ambiguity, and driven by curiosity and continuous growth.
• You collaborate openly with other Agile experts and share knowledge to strengthen the whole system.
• You have excellent communication and consulting skills in both German and English, ideally also with experience in cross-location setups.
• You're passionate about your work, but also know how to enjoy your free time!

] } ;

Welcome to DKB Code Factory…. 

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{ { … a_place_to_stay_curious:

Join DKB Code Factory as a Senior Product Designer and lead the design of innovative, scalable B2B product experiences within a regulated banking environment. You will drive strategic design initiatives from concept to delivery, shaping solutions that empower thousands of business customers. 

This is a unique opportunity to build a new product from the ground up while growing your expertise in a collaborative, dynamic tech hub embedded in a major financial institution. 

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{ your_responsibilities: [

• Define and drive a clear, shared design vision across business banking initiatives, ensuring consistency and excellence. 

• Collaborate closely with product owners, engineers, analysts, and compliance partners to influence decisions early and reduce delivery risks. 

• Plan and conduct user research and usability testing to validate design assumptions and inform product direction. 

• Translate complex business, financial, and regulatory requirements into scalable user flows and information architecture. 

• Deliver high-quality, production-ready designs using modern workflows and prototyping tools. 

• Experiment with advanced prototyping and automation techniques to accelerate iteration and learning. 

• Mentor and support other designers, fostering a culture of design excellence and continuous improvement. 

] } ;

{ following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [

• Proven experience as a Product or UX Designer, preferably in accounting, fintech, or regulated banking environments. 

• Strong strategic thinking skills with the ability to align design with business goals and constraints. 

• Expertise in user-centered design, research, and evidence-based decision-making. 

• Proficiency with Figma and collaboration platforms such as Teams and Jira. 

• Excellent communication and collaboration skills, comfortable working across diverse teams.

• Experience creating or adapting coded prototypes with the help of AI tools is an advantage.

• Ability to work autonomously, take ownership, and thrive in a dynamic, evolving environment. 

• Fluency in English and German.

• You're passionate about your work, but also know how to enjoy your free time!   

] } ;

Welcome to DKB Code Factory…. 

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{ { … a_place_to_stay_curious:

Join DKB Code Factory as a Product Owner and take full ownership of shaping digital self-services for business banking customers at one of Germany’s leading banks. Drive impactful product delivery in a modern agile environment, collaborating closely with cross-functional teams to enhance the banking experience for thousands of users.

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{ your_responsibilities: [

• Own and drive the end-to-end development of digital self-service products for business banking customers.
• Prioritize and manage product backlog using user story mapping and agile methodologies.
• Lead design sprints to validate user needs and define structured requirements.
• Collaborate transparently with business stakeholders, customer support units, UX, and development teams.
• Ensure delivery quality and alignment across all stakeholders in an agile, international setting.
• Continuously improve agile workflows, reducing rework and accelerating time-to-market.
• Influence strategic decisions through close collaboration with senior management.

] } ;

{ following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [

• Proven experience as a Product Owner in agile product development, ideally in financial services or related sectors.
• Strong user-centric mindset with the ability to translate customer needs into validated use cases.
• Expertise in design sprints, user story mapping, backlog prioritization, and agile workflows.
• Excellent stakeholder management and communication skills, balancing diverse demands confidently.
• Experience leading cross-functional, full-stack development teams (backend + mobile).
• Familiarity with tools such as Jira, Confluence, and Miro.
• Technical understanding of mobile app functionality, API-driven architectures, and backend banking systems.
• Ability to work effectively in an international, interdisciplinary, and fast-paced environment.
• High ownership, adaptability, and a strong focus on quality.
• You're passionate about your work, but also know how to enjoy your free time!

] } ;

Welcome at DKB Code Factory…. 

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{ { … a_place_to_stay_curious:

Ready to shape how business customers experience banking? Alongside our retail segment, we serve a diverse range business clients. Their needs range from complex financing to digital payment and liquidity solutions. Your mission as a CX Researcher will be to uncover and analyze these diverse needs and workflows, focusing on the entire customer experience. Your insights will directly influence strategy, products, and interactions.

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{ your_responsibilities: [

• Plan and conduct qualitative and quantitative research methods (interviews, usability tests, surveys, contextual inquiries).
• Analyze usage behaviors and requirements of business customers across different industries.
• Develop personas, customer journeys, and usage scenarios based on your insights.
• Translate research findings into clear, actionable recommendations for product teams, design, marketing, and business stakeholders.
• Take an active role in stakeholder management: present results, facilitate workshops, and bring the research perspective into decision-making processes.
• Collaborate closely with product management, UX/UI design, marketing, and sales to shape holistic, user-centered solutions.

] } ;

{ following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [

• Experience & Ownership: You have extensive experience in UX/CX Research, User Research, or Customer Insights with full end-to-end responsibility for projects — from planning to execution and presentation.
• Methods & Data: Your are confident in a broad range of qualitative and quantitative methods; skilled at combining data, identifying patterns, and deriving actionable insights.
• Outcome Focus: You ensure research drives impact, from translating insights into clear recommendations to supporting implementation and measuring results.
• B2B Expertise: You have a proven track record in B2B research, ideally in financial services or other complex industries.
• Product Development: You are familiar with the full product lifecycle, from early concepts to prototypes, collaborating closely across teams.
• Communication & Stakeholders: You have excellent skills in presenting, facilitating workshops, and aligning diverse stakeholders in both German and English.
• You are passionate about your work, but also know how to enjoy your free time!

] } ;

Welcome at DKB Code Factory…. 

{ { … a_place_to_stay_yourself:

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{ { … a_place_to_stay_curious:

Join DKB Code Factory as a Customer Journey Insights Analyst. In this role, you will build and own the analytical backbone of Customer Journey Management by connecting customer perception, behavioral data and business performance into one coherent cause-and-effect logic.

You will translate customer experience signals into economic impact and define where the organization should act next.
This is not a reporting function. It is a strategic role at the intersection of data, product and business steering — requiring strong stakeholder management, pragmatic decision-making under uncertainty and the ability to drive impact even with incomplete data.

} } ; 

{ your_responsibilities: [

• Design and implement a three-layer Journey KPI framework covering customer perception, customer behavior and business impact.
• Connect priority journeys to relevant data sources across survey tools, behavioral analytics, BI systems and operational data — even when data is fragmented or incomplete.
• Identify data gaps and proactively drive alignment with stakeholders to close them pragmatically.
• Define KPI ownership, baseline values and performance benchmarks for managed journeys.
• Identify value leakage and quantify the economic upside of closing experience gaps.
• Conduct driver and root cause analyses combining perception, behavioral and financial data.
• Translate analytical findings into clear economic trade-offs and prioritized improvement levers.
• Establish recurring journey performance reporting with hypothesis-driven insights.
• Design pragmatic testing and experimentation approaches to measure impact.
• Integrate journey KPIs and impact logic into management-level steering and decision processes.

] } ;

{ following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [

• You have experience in Customer Analytics, Growth Analytics, Performance Management, Strategy or a similar role.
• You are comfortable working with data, but even more importantly, you know how to navigate situations where data is incomplete, messy or missing.
• You proactively identify what data is needed and work with stakeholders to obtain or approximate it.
• You have a strong hypothesis-driven mindset and are able to derive actionable insights even under uncertainty.
• You are able to translate complex analytical relationships into clear, concise and compelling business narratives.
• You are highly skilled in stakeholder management: you can challenge, align and influence different functions, even in resistant environments.
• You are pragmatic: you balance analytical rigor with speed and business relevance (“good enough to act”).
• You are comfortable working across multiple teams and bringing structure into ambiguous problem spaces.
• You have excellent communication skills and are able to adapt your style to different audiences.
• You have very strong German language skills (C1/C2 level) and are able to confidently communicate with senior stakeholders in German-speaking environments. 
• You have professional English skills.
• Bonus: Experience in financial services or other regulated industries.
• You are passionate about your work, but also know how to enjoy your free time!

] } ;