We are looking for an experienced Healthcare consultant to work with senior living facilities and physician practices who have extensive knowledge of medical liability insurance. In this role, you will support clients in operating efficient organizations, reducing malpractice risks, and effectively managing adverse patient and resident events. As a member of the Risk Solutions team, you will provide valuable advice and support to strengthen care and mitigate risks, offering peace of mind to clients through various means.

Key Result Areas

Build client relationships with services related to risk mitigation

• Serve as the dedicated consultant for risk advice to assigned clients in designated region.
• Build relationships proactively with identified clients by offering custom services such as risk assessments, strategic risk management plans, tools and resource development or staff education.
• Determine client needs with leadership coaching by assessing client risk profile and aligning risk strategies to promote initiatives beneficial to the organization.
• Organize, plan and facilitate risk assessments to identify malpractice risk exposures for Curi clients.
• Participate in interdepartmental meetings (e.g. prospect, pre- renewal, annual service review) with key Curi teams for identified clients.
• Understand and share data trends in malpractice risk for assigned client segment (e.g. hospital/healthcare, physician, senior living).
• Serve as the Risk On-call consultant as scheduled on a monthly rotation .
• Support other Risk Solutions consultant team members as needed.
• Document client services in client relationship management platform.

Create and deliver impactful tools, resources, and educational programs

• Develop and deliver risk resources that are actionable and provide value to Curi’s varied client base.
• Produce and present educational programs to identified clients, including virtual or in-person as needed.
• Align all content to Curi’s mission, brand, and client need.

Partner with internal teams to further Curi’s mission and success

• Collaborate with internal teams on client needs, risk concerns, new business ventures, retention strategies, and client meetings as necessary.
• Participate as needed on interdepartmental meetings (e.g. Claims Review Committee, Underwriting Roundtable, Account Services Team.
• Collaborate with internal teams on education content for client outreach and opportunities to deliver risk education programs at state, regional or national levels.

Be a subject matter expert in the MPL risk mitigation arena

• Demonstrate expertise in risk management data, industry trends, and thought leadership.
• Attend conferences, seminars or webinars related to risk management or medical practice topics.
• Share knowledge with consultant team members and incorporate information into risk resources as applicable.

Key Skills

• Ability to solve problems independently and provide risk management solutions to identified issues.
• Experience handling complex issues regarding care and organizational management.
• Demonstrate independent leadership and accountability for proactive outreach and engagement with identified clients.
• Display excellent customer service skills.
• Exhibit strong organizational and time management skills.
• Ability to:
1. Work independently
2. Work collaboratively
3. Adapt to changes in the work environment
• Available for Risk On-Call each afternoon from 3 pm – 5 pm mountain time and occasional evening events with brokers and team members.

Qualifications

• Bachelor's degree in healthcare, nursing degree or equivalent work experience.
• Four years of risk consultant experience in medical malpractice.
• Experience preparing and presenting healthcare educational offerings to physician practices and senior living facilities.

Travel

• Requires up to 50% travel, including overnight and weekend to other states/regions as required to meet business objectives.
• Perform 10 on-site risk assessments per year.