Crossmedia Inc
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Supervisor, Programmatic Media
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WHO WE ARE
Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul.
We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past seven years in a row.
We have offices in the US in New York and Philadelphia, with employees across 25+ states, as well as in London and Germany. Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Edible Arrangements and more.
YOUR ROLE
We are searching for our next Supervisor, Programmatic to join our One Marketplace team. This is a fantastic opportunity for someone who enjoys the technical side of campaign planning and considers themselves a resourceful and curious problem solver.
The Supervisor, Programmatic oversees Crossmedia’s media tactical planning, execution and reporting of campaigns. They utilize their knowledge of the media marketplace and media channels to brainstorm and ideate new activations and vendors for media campaigns.
A successful Supervisor is resourceful, organized, and engaged. You are a strong communicator and comfortable in a fast-paced industry and handling multiple projects.
At XM, it’s more than just doing the job; it’s about doing things the right way and living our values of Trust, Reason and the Pursuit of Happiness. Trust is about how you show up as a person – being dependable, respectful, and honest. Reason reflects the quality of your work and the thoughtfulness behind it. And the Pursuit of Happiness is the environment that you help create – one where people feel included, supported and inspired.
Key responsibilities include:
Reliable, ethical & operates in the best interest of Crossmedia & clients
- Leads the tactical planning process for their campaign/channel, ensuring recommendation meets client brief and pushes new and innovative approaches
- Collaborates with Buyers and Associate Directors on media plan development within programmatic media
- Demonstrates ability to connect-the-dots between client business, campaign objective, and media KPIs, allowing them to provide recommendations that will influence positive results throughout the funnel
- Liaisons with Planning/Investment Director to identify gaps, raise questions, and seek clarity needed in order to translate brief to tactical plan
- Prepares & presents programmatic channel tactical plans (objectives, strategy, rationale) and all backup materials, working closely with Planning/Investment team
- Corresponds and manages day-to-day communications with internal teams and key partners: external vendors, creative agencies, and partner agencies.
- Comfortable building campaign ads from scratch and is able to handle significant volume of builds on a daily basis.
- Provides final QA for all reports, ensuring that all insights are accurate, adhere to overarching strategy, and reporting is of high quality.
- Primary point of contact for day-to-day deliverables for the Client
- Demonstrates full understanding of client's business and provides client with strategic POVs
- Oversees negotiation of media contracts (with guidance from Associate Director+) and programs/opportunities to ensure maximum leverage is applied
- Manages the day-to-day media and financial deliverables
- Assists with investigating media campaign results and developing optimizations to improve campaign performance.
Focuses on a quality XM product, adhering to Crossmedia high standards
- Manages day to day operations of team - clearly assigning tasks, balancing workload between team members, ensuring recurring updates and deliverables are sent, and agreed upon deadlines are met
- Ensures that team is maintaining best practice standards across implementation, optimization, reporting, and comms
- Owns relationships and discussions with clients and partners for projects that they are currently managingAble to discern urgency of requests and responds to Client requests quickly with thought out response
Personal efforts generate satisfaction – clients, team, company
- Displays a high level of personal dedication and motivation.
- Displays enthusiasm, curiosity and an eagerness to learn
- Shows respect for team members, clients, and agency partne
REQUIREMENTS:
- 5+ years of experience in the day-to-day programmatic campaign management, working across multiple DSPs.
- You know your technical stuff and can troubleshoot.
- You’re a teacher at heart and have already successfully managed buyers and assistants. You’re not shy and enjoy building relationships with clients.
- You’ve got a bit of an entrepreneurial streak, so you’re excited at the idea of building the agency with new tools, ideas and opportunities.
- You are looking for a place to learn and build something special. And you want to do it in a collaborative and forward thinking environment
CROSSMEDIA BENEFITS
Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:
- Flexibility to work in hybrid manner with in-office and work from home options (depending on role).
- Open/Flexible PTO with US & UK specific policies
- Sponsored healthcare options and agency-wide physical & mental health support
- 401k with company match (USA), and generous Pension (UK)
- Paid sabbatical at significant milestone anniversaries
- Generous paid parental leave policy
- Life milestone recognition & support
- The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
- Cell phone/tech reimbursement
- Student Loan payment plan (US)
- Tuition reimbursement
- Learning & Development and training programs
- And burgers – lots and lots of burgers
COMMITMENT TO DIVERSITY AND INCLUSION
Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation.
Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law.
All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ).
Continued employment remains on an “at-will” basis.” Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based)
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time.
- Ability to stand, bend, and reach
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- The ability to observe details at close range (within a few feet of the observer).
In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Crossmedia, please email people.team@xmedia.com. (US based candidates).
Ready to apply?
Apply to Crossmedia Inc
Buyer, Programmatic (Temporary)
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WHO WE ARE
Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul.
We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past seven years in a row.
We have offices in the US in New York and Philadelphia, with employees across 25+ states, as well as in London and Germany. Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Edible Arrangements and more.
YOUR ROLE
We are searching of our next Programmatic Buyer to join our One Marketplace team in a full time TEMPORARY role that runs through June (benefits eligible).
Here is a snapshot of your day-to-day:
- Partners with One Marketplace team to strategize programmatic tactics, technology and make budget recommendations.
- Analyzes and interprets campaign performance and provide creative optimizations.
- Client communication, offering recommendations and tactics.
- Manages and follows QA processes.
- Research emerging opportunities in the ecosystem that will drive client value and performance.
- Enthusiastically teaches and coaches others on systems, tools, processes, etc.
- Troubleshoots technology and potential issues.
REQUIREMENTS
- 2 - 3+ years of experience in the day-to-day programmatic campaign management, working across multiple DSPs – we work with The Trade Desk, DV360 and Amazon, but open to experience in Amobee or Verizon.
- You’re a teacher at heart and have already successfully managed others
- You’re not shy and enjoy building relationships with clients and know to manage up.
- A strong passion for the craft, including campaign optimization and understanding the levers that drive performance.
- Previous media or advertising agency experience (preferred)
CROSSMEDIA BENEFITS
Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:
- Flexibility to work in hybrid manner with in-office and work from home options (depending on role).
- Open/Flexible PTO with US & UK specific policies
- Sponsored healthcare options and agency-wide physical & mental health support
- 401k with company match (USA), and generous Pension (UK)
- Paid sabbatical at significant milestone anniversaries
- Generous paid parental leave policy
- Life milestone recognition & support
- The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
- Cell phone/tech reimbursement
- Student Loan payment plan (US)
- Tuition reimbursement
- Learning & Development and training programs
- And burgers – lots and lots of burgers
COMMITMENT TO DIVERSITY AND INCLUSION
Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation.
Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law.
All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ).
Continued employment remains on an “at-will” basis.” Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based)
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time.
- Ability to stand, bend, and reach
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- The ability to observe details at close range (within a few feet of the observer).
In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Crossmedia, please email people.team@xmedia.com. (US based candidates).
Ready to apply?
Apply to Crossmedia Inc
Supervisor, Paid Social Media (Temporary)
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WHO WE ARE
Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul.
We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past seven years in a row.
We have offices in the US in New York and Philadelphia, with employees across 25+ states, as well as in London and Germany. Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Edible Arrangements and more.
YOUR ROLE
We are hiring a Supervisor/Paid Social to join our One Marketplace team in a full time temporary role that runs through June. Our ideal candidate loves the fun fast-paced nature of the business yet is comfortable working in a casual environment. This is a great match for those who love mentoring team members and take pride in the team success.
We love your entrepreneurial attitude and welcome participation in helping us build the agency with new platforms, tools, ideas, and opportunities. Here’s a snapshot of the day to day:
- Works with clients to understand brand and implements social initiatives among paid social media advertising.
- Utilizes social platforms natively (Facebook/IG, Twitter, Pinterest, Linkedin, Snapchat) and within PMD technology for paid social media.
- Oversees day to day client operations, management of internal teams, thought leadership and POV development.
- Assists with training and supervising internal teams to ensure best in class strategy and execution.
- Brand strategy experience with the ability to translate that strategy into smart and sound paid social tactics
- Understanding of brand and direct response social initiatives offered in social media paid advertising (i.e. measurement and tracking capabilities specific to platforms)
- Balancing and meeting deadlines and challenges with your strong organizational skills
LEADERSHIP, MANAGING, MENTORING
- A compassionate leader who manages by example. You enjoy training and managing others and take pride in the team success
- Desire to build strong and productive relationships with clients, partners, and colleagues
- Bringing a positive and optimistic outlook which contributes to our strong company culture and growing business goals
- Skilled in leading day to day client operations, management of internal teams and POV development.
REQUIREMENTS
- 4+ years’ working with paid social media and strategy.
- 1-2+ years’ advertising agency or media agency experience.
- ‘Hands On Keyboard’ experience in working in social platforms.
- Strong organization skills that set you up for success in balancing tight deadlines and challenges
- Willingness to problem solve and find creative solutions to problems - no matter how small
CROSSMEDIA BENEFITS
Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:
- Flexibility to work in hybrid manner with in-office and work from home options (depending on role).
- Open/Flexible PTO with US & UK specific policies
- Sponsored healthcare options and agency-wide physical & mental health support
- 401k with company match (USA), and generous Pension (UK)
- Paid sabbatical at significant milestone anniversaries
- Generous paid parental leave policy
- Life milestone recognition & support
- The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
- Cell phone/tech reimbursement
- Student Loan payment plan (US)
- Tuition reimbursement
- Learning & Development and training programs
- And burgers – lots and lots of burgers
COMMITMENT TO DIVERSITY AND INCLUSION
Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation.
Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law.
All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ).
Continued employment remains on an “at-will” basis.” Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based)
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time.
- Ability to stand, bend, and reach
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- The ability to observe details at close range (within a few feet of the observer).
In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Crossmedia, please email people.team@xmedia.com. (US based candidates).
Ready to apply?
Apply to Crossmedia Inc
Supervisor, Analytics (Media)
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WHO WE ARE
Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul.
We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past seven years in a row.
We have offices in the US in New York and Philadelphia, with employees across 25+ states, as well as in London and Germany. Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Edible Arrangements and more.
YOUR ROLE
We’re looking for a passionate, collaborative, and adaptable Supervisor to join our Redbox team, our Data Analytics and Business Intelligence practice. The team is driven by curiosity and creativity in data analysis and storytelling and you should be a natural leader who loves data, problem solving, and uncovering insights that drive impact.
In this role, you will leverage your experience in media analytics and data interpretation to produce actionable insights and support strategic client decisions. You will work on complex analytics projects, create client-ready deliverables, with client and team management responsibilities.
- You have a love of data, analysis, and creative problem solving
- Are comfortable leading client conversations
- Have solid organizational skills including attention to detail and multi-tasking agility
- Adaptable, proactive, and able to work independently or in a team setting as needed
- Don’t mind rolling your sleeves up for data cleansing, data visualization, and analysis
- Not afraid to speak up, ask questions, share your thoughts, and listen to others
RESPONSIBILITIES
Analytics & Measurement
- Apply media analytics to optimize campaign performance and inform client decisions.
- Employ statistical and measurement techniques including control/exposed designs, brand equity testing, correlation analyses, and T-Tests.
- Interpret modeling outputs and utilize techniques such as Linear Regression to assess marketing effectiveness.
- Understand the digital marketing ecosystem and how data identifies and addresses target audiences.
- Apply taxonomies to manage and structure data effectively.
Team & Client Management
- Presenting insights to clients and internal stakeholders.
- Ownership of client communications with support from management.
- Manage project-based personnel, including junior analysts and offshore resources
Technical & Product Skills
- Proficiency with analytics and marketing tools, including:
- CM360, Tableau
- YouGov Profiler and Brand Index
- NMI, TransUnion
- Snowflake & DBT, Python
- Microsoft Excel, Word, PowerPoint
- Data taxonomies and other tools as neede
QUALIFICATIONS
- 5+ years of experience in media analytics, marketing data analysis, or related roles.
- Strong understanding of digital marketing, measurement frameworks, and data analytics.
- Advanced Excel skills; proficiency in analytics platforms, SQL, Python, or Tableau preferred.
- Strong problem-solving, project management, and communication skills.
- Ability to manage client relationships and mentor junior team members.
CROSSMEDIA BENEFITS
Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:
- Flexibility to work in hybrid manner with in-office and work from home options (depending on role).
- Open/Flexible PTO with US & UK specific policies
- Sponsored healthcare options and agency-wide physical & mental health support
- 401k with company match (USA), and generous Pension (UK)
- Paid sabbatical at significant milestone anniversaries
- Generous paid parental leave policy
- Life milestone recognition & support
- The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
- Cell phone/tech reimbursement
- Student Loan payment plan (US)
- Tuition reimbursement
- Learning & Development and training programs
- And burgers – lots and lots of burgers
COMMITMENT TO DIVERSITY AND INCLUSION
Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation.
Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law.
All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ).
Continued employment remains on an “at-will” basis.” Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based)
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time.
- Ability to stand, bend, and reach
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- The ability to observe details at close range (within a few feet of the observer).
In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Crossmedia, please email people.team@xmedia.com. (US based candidates).
Ready to apply?
Apply to Crossmedia Inc
Supervisor, Integrated Investment (Temporary)
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WHO WE ARE
Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul.
We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past seven years in a row.
We have offices in the US in New York and Philadelphia, with employees across 25+ states, as well as in London and Germany. Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Edible Arrangements and more.
YOUR ROLE
We're hiring a Supervisor, Integrated Investment in a full time temporary role through June. The Supervisor is a mid-level leader responsible for overseeing a team of media professionals and ensuring the successful planning, buying, execution, and performance tracking of media campaigns. This role blends tactical media buying expertise with team leadership and client-facing responsibilities. The Supervisor serves as a key liaison between internal teams and external media partners, ensuring operational excellence, strategic alignment, and continual campaign performance improvement.
You will lead campaign development, guide junior staff, and provide senior-level support across a portfolio of accounts, while maintaining strong vendor relationships and driving innovation. At XM, it’s more than just doing the job, it’s about doing things the right way and living our values of Trust, Reason, and Happiness, day in and day out.
RESPONSIBILITIES:
Campaign Tactical Planning & Execution
- Translate media strategies into actionable investment plans aligned with client goals and audience insights
- Review and fine tune media plan recommendations for Director review
- Review and approve buys, authorizations, and placements created by junior team members
- Ensure all campaigns are executed on time, within budget, and in accordance with client expectations
- Manage the tactical mix of media channels (g., Linear TV, CTV, Digital, Audio, OOH, Social, Programmatic, Influencer, Content, Experiential) depending on campaign needs
- Work with the Planning, Analytics and Biddable team to ensure investments are data-informed and measurable
Client Management & Communication
- Serve as a day-to-day junior-level client contact for all campaign-related issues, optimizations, and strategic discussions
- Lead relevant client presentations and status meetings, articulating campaign performance, investment decisions, and recommendations
- Troubleshoot any campaign issues and provide timely resolutions and updates
- Partner with Planning Teams to align media investment with brand objectives and business KPIs
Vendor & Partner Relationships
- Build and maintain strong relationships with media vendors and platforms
- Lead negotiations for optimal rates, value-adds, sponsorships, and inventory packages
- Stay updated on market conditions, media trends, and opportunities for innovation or test-and-learn campaigns
- Evaluate vendor proposals and recommend new partners or platforms to test
Performance & Reporting
- Oversee and guide the creation of reporting deliverables by junior team members
- Analyze campaign performance data and extract actionable insights
- Lead post-campaign analyses and work with analytics teams to measure ROI, efficiency, and engagement
- Present learnings and optimization plans to internal stakeholders
Media Buy Financial Stewardship
- Ensure financial accuracy and timeliness in billing, invoicing, and reconciliation processes
- Track and manage campaign budgets, pacing, and forecasts
- Maintain internal documentation and ensure compliance with agency processes and client contracts (Investment Trackers, Pacing, Dashboards, etc)
Team Leadership & Development
- Supervise and mentor a team of Assistants and Buyers, providing guidance, feedback, and performance evaluations
- Oversee day-to-day responsibilities of junior staff, ensuring quality control, timeline adherence, and best practices
- Foster a collaborative, inclusive, and growth-oriented team culture
- Participate in training new team and department members
- Act as a resource for problem-solving, workload balancing, and process improvement
Qualifications:
- 5 years of agency media planning/buying experience
- Deep understanding of both traditional and digital media channels, pricing models, and performance metrics
- Strong client-service orientation and ability to build trust with senior stakeholders
- Prior experience managing and mentoring junior staff
- Excellent project management, communication, and organizational skills
- Strategic mindset and a passion for media innovation and industry trends
- Proficient in tools like Excel, OneStrata, Nielsen, Comscore, Google Campaign Manager, and Excel; High-level understanding of Social platforms and DSPs
Salary range $80 – $95k annually. Compensation is determined on the skills, qualifications and tenure of the applicant
CROSSMEDIA BENEFITS
Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:
- Flexibility to work in hybrid manner with in-office and work from home options (depending on role).
- Open/Flexible PTO with US & UK specific policies
- Sponsored healthcare options and agency-wide physical & mental health support
- 401k with company match (USA), and generous Pension (UK)
- Paid sabbatical at significant milestone anniversaries
- Generous paid parental leave policy
- Life milestone recognition & support
- The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
- Cell phone/tech reimbursement
- Student Loan payment plan (US)
- Tuition reimbursement
- Learning & Development and training programs
- And burgers – lots and lots of burgers
COMMITMENT TO DIVERSITY AND INCLUSION
Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation.
Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law.
All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ).
Continued employment remains on an “at-will” basis.” Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based)
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time.
- Ability to stand, bend, and reach
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- The ability to observe details at close range (within a few feet of the observer).
In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Crossmedia, please email people.team@xmedia.com. (US based candidates).
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