The Designer is responsible for the execution of high-quality visual and interactive web design deliverables, actively contributing to the successful implementation of website redesigns and scalable digital experiences.

This role focuses on crafting modern, engaging web experiences, combining strong visual design with interaction thinking. The Web Designer will contribute to end-to-end website redesigns, helping define layouts, UI components, and design systems that align with both user needs and business goals. By maintaining high design standards, strong attention to detail, and a proactive mindset, this role contributes to project success, client satisfaction, and the evolution of our creative culture.

You Will 

• Design high-fidelity web interfaces, layouts, and UI components
• Contribute to full website redesigns from scratch, from concept to final delivery
• Create interactive and visually engaging design solutions
• Build and maintain design systems and component libraries in Figma
• Apply Atomic Design principles and scalable frameworks
• Produce and refine visual assets, including hero images and compositions (retouching, layout refinement)
• Ensure pixel-perfect execution and strong attention to detail
• Collaborate, build, and maintain rapport with Design Leads, developers, and cross-functional teams
• Participate in client and internal presentations, communicating and justifying design decisions
• Anticipate and flag risks related to quality, timelines, or delivery
• Balance creative exploration with time constraints in a fast-paced environment
• Provide reliable quality assurance on all visual design deliverables

You Have

• Stay up to date with web design trends, tools, and best practices
• Balance strategic development with client objectives.
• Stay up to date with recent design trends and new technologies.
• 2+ years of experience in web design, visual design for web, or digital product design
• Strong portfolio showcasing web design, UI systems, and interactive experiences
• Advanced proficiency in Figma (components, libraries, and design systems)
• Solid understanding of design systems frameworks (e.g., Atomic Design)
• Strong knowledge of layout, typography, and visual hierarchy
• Experience designing scalable web components and full-site experiences
• Good understanding of UX principles and interaction design
• Proficiency in Adobe Photoshop (asset editing, hero images, retouching)
• English proficiency (B2+ reading, writing, and conversation)
• Strong design portfolio including pieces for international clients.
• Experience working with design teams in at least 2 of these areas: on print, visual design, digital marketing, social media, illustration and motion areas, preferably for international clients and global brands.
• Solid understanding of interactivity and animation principles and best practices.
• Understanding of digital marketing, online advertising and business strategy concepts.
• Extensive knowledge of Figma, Photoshop
• Solid knowledge of Keynote, PowerPoint, After Effects, Premiere.
• Knowledge of productivity tools: MS Office (Word, Excel, Outlook), remote collaboration tools (Slack, Zoom, Drive, Box, Paper, Evernote) and workflow management tools (Jira, Trello, Asana, Basecamp).

As a Senior Art Director, you are excited to join a large creative team to develop experiences that support one of the oldest brands in America. Leading major marketing initiatives is what keeps bringing you back to the office—including championing concepts to plan cutting-edge online strategies. We will welcome your strong working knowledge of developing client relationships within experience design, brand development, and creative process. Gaining key management experience is important to you. Good news—you’ll lead the collaborative efforts of a talented group of creatives. And you always foster an environment for professional growth to inspire your team to exceed expectation. Most importantly, you’re a sound creative thinker who efficiently manages time to juggle client needs for world-class brands.

You Will:

• Lead concept development and creative direction across projects and accounts.
• Develop innovative ideas and proposals that drive growth and new business.
• Partner cross‑functionally with strategy, technology, and production teams to deliver strong client outcomes.
• Manage project scope, timelines, budgets, and resources to ensure on‑time, high‑quality delivery.
• Build, lead, and mentor a multidisciplinary creative team, providing ongoing feedback and development.
• Translate business and marketing strategies into effective experience and design solutions.
• Champion creative excellence, quality standards, and continuous improvement across all deliverables.
• Communicate creative ideas and strategies clearly to clients, stakeholders, and senior leadership.

You Have:

• 4+ years’ experience working in a digital agency.
• Experience leading a team of designers, production specialists, and writers to creative excellence.
• Strong portfolio of digital design and art direction work.
• Experience meeting clients and presenting your work.
• Ability to think creatively and justify concepts to clients and team members.
• Experience with strategic brainstorming, creative brief development, and creative execution.
• Experience using Figma for design and prototyping.
• Significant understanding of working within, and adding to, and existing Design System.
• Working knowledge of the latest versions of Adobe Creative Cloud platforms including: Photoshop, Lightroom and Illustrator.
• Comfortable using Microsoft Suite, including PowerPoint.

Nice-to-Haves:

• Motion design, rapid prototyping, and vibe coding experience are all a plus.
• Collaboration with an inter-agency team is an asset.

What We Offer:

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, personal/sick days, and flex days
• Access to online services for families and new parents
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
• 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

This position requires candidates to obtain a Level 2 Security Clearance in accordance with U.S. government regulations. As such, only U.S. citizens or permanent residents (Green Card holders) are eligible to apply.

As a User Experience Designer, you’ll shape the user experience of our clients’ digital products with a focus on intuitive, elegant, and technically sound solutions. You’ll bring deep empathy for both the end user and our clients’ business goals while balancing creativity and technical feasibility.

Your day-to-day will include organizing content, developing information architectures, documenting scenarios and use cases, and delivering detailed wireframes and functional specifications. You’ll own key areas of work from design through completion—shaping major features, contributing to the design and development process, and ensuring milestones are met on time with high-quality outcomes.

This role will be client facing. You’ll join team meetings, represent the creative mission, and collaborate directly with cross-functional stakeholders beyond the design team. You’ll need to navigate complex technical environments, engage with developers, and become a subject matter expert on the systems you’re designing for.

• Please note this role is 3 days per week in our office in Heredia, Costa Rica***

You Will

• Design holistic systems, flows, and interfaces for web apps and web portals, creating simple yet sophisticated interactions.
• Dive into the details to fully understand complex systems, proactively asking questions to deepen your knowledge.
• Create detailed wireframes, visual compositions, and prototypes that clearly communicate design intent, supported by user insights and analytics.
• Collaborate seamlessly with internal and external engineering teams, creating and maintaining design systems and interaction specifications.
• Guide and mentor other designers, raising the quality of work across the team.
• Facilitate design studios and working sessions with autonomy, leading mid-level project work with confidence.
• Stay informed on emerging tools and design concepts, contributing to pitches and business development efforts as needed.
• Foster team culture through collaboration, positivity, and openness to learning and feedback.

You Have

• 3–5 years of experience in UX or product design, ideally with exposure to web portal/web app environments.
• Strong communication skills to articulate complex ideas to designers, developers, and non-technical team members.
• Proven track record of creative problem solving for large-scale, complex digital platforms.
• A detail-oriented and highly organized working style with the ability to multitask and meet deadlines.
• High proficiency in tools like Figma and Adobe Creative Suite.
• A portfolio showcasing work on complex digital products, technical projects, and collaboration with development teams.
• Prior experience designing within Salesforce or other CRM platforms is a plus
• Strong communication skills and ability to collaborate effectively with cross-functional teams.
• Experience working in Agile or fast-paced environments, contributing to sprints and stand-ups (plus).

• Global maternity and parental leave 
• Work-life ballance
• Competitive benefits packages 
• Vacation, compassionate leave, wellness days, and flex days 
• Access to online services for families and new parents
• Diversity and Inclusion Board with 13 affinity groups 
• Internal learning and development programs 
• Asociación Solidarista - You can join voluntarily

This role is for a post-production expert, with experience in motion graphics, editorial, VFX and general post-production pipelines.  
You will be working with global clients across some of the biggest brands in the world. Your role will range from creating sizzle reels, to managing extensive post-production pipelines, including projects originating in Unreal Engine that move through VFX , compositing and color grading workflows. 
You at times will be working with a large team, with motion artists, 3D artists, editors, sound artists, creative directors, and producers globally, so an ability to work and collaborate with a team is important.  

You Will: 

• Work alongside a team in end-to-end productions, including concepting, creative ideation, animatics, rough cuts, final edits, versioning, optimization and scaling
• Create high quality visually impactful motion design
• Guide and mentor emerging talent, with the support of your team lead
• Evolve and move the work forward daily
• Contribute in meetings and conversation with teams on ways to elevate the work
• Ensure that all motion graphics adhere to brand guidelines and project specifications throughout the creative process

You Have: 

• Strong post-production focus with a generalist foundation 
• Editorial expertise in Premiere and DaVinci Resolve 
• Motion graphics in After Effects 
• VFX compositing in After Effects (tracking, layering, compositing workflows) 
• Fusion experience, including MultiMatte EXR compositing workflows from Unreal Engine or other 3D software (Nuke experience is also an asset) 
• Professional color grading in DaVinci Resolve 

• Global maternity and parental leave 
• Work-life ballance
• Competitive benefits packages 
• Vacation, compassionate leave, wellness days, and flex days 
• Access to online services for families and new parents
• Diversity and Inclusion Board with 13 affinity groups 
• Internal learning and development programs 
• Asociación Solidarista - You can join voluntarily

We are looking to add Freelance Associate Creative Directors to our Talent Roster for quick turnaround, shorter-term project engagements!

As an Associate Creative Director, you bring a creative voice with strategic thinking to projects. You have a diverse array of experiences to bring to the roll—from conceptual development to client relations to the execution of creative deliverables. Creating and communicating concepts, creating and implementing marketing strategies, and developing interactive solutions is on you. But you always ensure and rationalize all creative results against user experience management objectives to deliver excellent digital experiences.

Leading multidisciplinary teams—creative, technology, planning, account and project management, partners, and clients to name a few—doesn’t faze you. Balancing creative thinking with interpersonal skills, you justify concepts to both the client and the project team. You build long-term client relationships with expertise on client vertical markets. Most importantly, you embody and embrace our values—to be honest, inspired, drive, passionate and real—in everything you do.

You Will:

•  Contribute creative solutions and innovations.
•  Build and guide the creative team around account and company needs and vision.
• Drive creative discipline, operational, and industry vertical excellence and expertise to promote continuous improvement and a culture of excellence and accountability.
• Perform strategic account planning with senior management in vertical marketing groups.
• Conceive and create experience design solutions that fulfill strategic business objectives.
• Effectively communicate creative ideas and strategies to all project stakeholders.
• Lead and partner with multidisciplinary teams.
• Provide regular team mentorship and constructive feedback on all accounts.
• Develop, monitor, and modify creative department staffing strategies and plans, including team compensation and performance, skills, training, and mentorship.
• Develop, implement, and monitor quality standards across all creative department artifacts and deliverables.
• Improve upon creative department methods, problem-solving models, and best practices.
• Set and meet expectations for deliverables, estimations, and project plans.
• Support and lead human resource initiatives with a focus on performance management.
• Understand, embrace, and communicate corporate mission and values.

You Have:

• 8 years visual communication education.
• 8 years design, marketing, and communications interactive work experience.
• 8 years art direction experience.
• Passion for design and eagerness to collaborate with other creative people.
• Solid knowledge and appreciation for the distinction between creative expression and commercial reality.
• Experience developing Internet commerce, electronic marketing, and online brand management and integration, with demonstrated results.

Nice To Have

• Conceptual and systems thinking to turn complex AI topics into clear, scalable ideas that enterprise audiences can understand
• Strong narrative and communication skills to shape clear concepts, content structures, and messaging across platforms
• B2B and enterprise experience, with an understanding of how large organizations evaluate, adopt, and scale technology
• Data literacy, able to use insights and performance signals to inform creative and strategic decisions
• User-centered mindset, ensuring concepts remain grounded in real human needs and use cases
• Leadership experience, guiding multidisciplinary creative teams and aligning them around shared goals
• Account and delivery awareness, able to oversee multiple projects, timelines, and resourcing without losing quality
• Client-facing experience, confident presenting, defending, and evolving ideas with senior stakeholders
• Collaboration skills, working closely with strategy, technology, product, and account partners
• Curiosity and continuous learning, staying current with AI, digital platforms, and industry shifts
• Quality judgment, with a clear ability to distinguish good work from great and raise the overall standard

As a Freelance Senior Designer, you will develop breakthrough creative concepts that translate visually across interactive platforms for web-based marketing initiatives and product launches. You're an original thinker and collaborative leader—matching strategic direction with elegant design solutions for our client's homepage and other platforms. You'll work closely with creative and technical disciplines while maintaining strong brand principles and systematic design rationale. Most importantly, you possess expert-level proficiency in design applications and prototyping tools, with exceptional attention to detail.

Contract Details: 

• This position is full-time onsite requiring 5 days per week presence at our Calgary office.
• The contract will run from May 4 through September 25.

You Will:

• Design solutions that meet or exceed strategic objectives for our client
• Create highly usable interface solutions focused on user experience
• Design mood boards, storyboards, interactive page layouts, site grids, interface demos, photo retouching and enhancements, and animated GIFs
• Create original designs that align to project goals, creative direction, fluid templates, and standards
• Craft story-driven campaigns across multiple mediums while elevating the brand
• Distill complex asks into clear, elegant, and focused messaging
• Create simple prototypes that convey preferred states, motion, and behaviours for interactive concepts
• Collaborate with Art Directors, ACDs, and the larger project team to explore concepts and iterate on design layouts
• Anticipate and solve for potential design challenges and existing conditions
• Build and maintain team rapport with the creative team, technology, account managers, producers, and our client
• Visualize and verbalize ideas clearly to the team and our client

You Have:

• 6+ years of relevant interactive design experience
• Strong design portfolio demonstrating 2+ years of design and interactive work
• Highly proficient in formal design elements: typography, layout, balance, hierarchy, proportion, rhythm, emphasis, and unity
• Expert-level proficiency in Sketch and Photoshop, including intelligent file organization for design iteration and web production
• Solid working knowledge of Mac OS, Photoshop, and Illustrator
• Understanding of the strengths and limitations of Flash, After Effects, QuickTime, Director, and ImageReady
• Understanding of front-end web and mobile development, including HTML, CSS, iOS, and other technologies
• Excellent communication and presentation skills across internal teams and with both creative and technical audiences
• Ability to thrive in a challenging, fast-paced creative workplace and deliver quality design at high volume in tight timeframes
• Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines
• Ability to articulate creative ideas clearly and persuasively
• Reliable judgment to recognize when work may be off track and initiative to collaborate with others to find solutions
• Diligent, flexible, resourceful, and independent with a strong work ethic
• Developed and diverse communication skills

As a Creative Director, you couple a strong creative voice with strategy and product thinking to lead performance marketing and design framework initiatives. Balancing creative thinking, political acumen, and organizational/process savvy, you develop solid client relations by clearly communicating and justifying concepts. Visual and systematic design woven together with a performance lens is your bread and butter—but you’ve also got strong working knowledge of experience design, brand development, interactive commerce, creative and product processes, UX and UI principles, and scalable design system development—all essential in your role.

You’re looking to hone your management skills directing the collaborative efforts of a large creative team. And the environment you build for your team fosters professional growth and inspires others to exceed expectations. Most importantly, you embody and embrace our values—to be honest, inspired, driven, passionate and real—in everything you do.

You Will:

• Lead the design of a digital design system, both building from established patterns and iterating on new design components to evolve the system
• Be a hands-on creative lead with the desire and capability to bring the best out of a design team.
• Build and maintain creative culture within the design team
• Understand skillsets and personalities of team members to find areas for opportunity or improvement
• Drive the strategies that address customer needs and business goals across digital channels.
• Contribute creative solutions and innovations that strengthen both the agency brand and market leadership position.
• Develop & deliver innovative proposals to capture both account growth and new business opportunities.
• Promote continuous improvement and accountability by driving Creative discipline and operational excellence and lending industry vertical expertise.
• Perform strategic account planning with senior management in vertical marketing groups.
• Conceive and create experience design solutions that fulfill strategic business objectives.
• Be just as comfortable in the work as leading it. Figma is an extension of your creativity.
• Effectively communicate creative ideas and strategies to all project stakeholders.
• Lead and partner with multidisciplinary teams, including all creative disciplines, technology, planning, account and program managers, partners, clients and more.
• Provide regular team leadership and constructive feedback on all accounts.
• Develop, monitor, and modify the business unit creative department staffing strategies and plans, including team composition, performance, skills, training, and mentoring.
• Develop, implement, and monitor quality standards across all creative artifacts and deliverables.
• Continuously improve Creative methods, problem-solving models, and best practices.
• Proactively manage the success of production scope, schedules, and budgets.
• Engage and inform practice leads from media, technology, marketing science, usability, and quality assurance to maximize results and ensure satisfaction.
• Support and lead Human Resource initiatives with a focus on performance management.
• Understand, embrace, and communicate corporate mission and values.

You Have:

• 4+ years visual communication education or equivalent experience.
• 8+ years design, marketing, or communications interactive work and design leadership experience.
• Experience in a lead design role within a project-based strategic, creative, or technical agency environment
• Strong design portfolio.
• Substantial experience managing and bringing to life performance social creative
• A solid understanding of storytelling with the use of video – editing, pacing, motion design excellence.
• Passion for design and eagerness to collaborate with other creative people.
• Solid understanding and appreciation for the distinction between creative expression and commercial reality.

What We Offer:

• Global maternity and parental leave 
• Competitive benefits packages 
• Vacation, compassionate leave, wellness days, and flex days 
• Access to online services for families and new parents
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday) 
• Diversity and Inclusion Board with 13 affinity groups 
• Internal learning and development programs 
• Enterprise-wide employee discounts 

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from the Toronto office a minimum of 2 days a week.

Director of User Experience

As Director of User Experience, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.

You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.

You Will:

• Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
• Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
• Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
• Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
• Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
• Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
• Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
• Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
• Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
• Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
• Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
• Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
• Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
• Embody agency leadership values and promote culture in all interactions (internally and externally).
• Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
• Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
• Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
• Contribute UX and Product Design expertise to business development and sales initiatives.

You Have:

• 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
• 3+ years' experience in a supervisory/management role leading UX/Design teams.
• Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
• Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
• Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
• Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
• A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
• Exceptional storytelling and communication skills (verbal, written, and visual).
• Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
• Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
• An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
• Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
• Flexibility and adaptability in fast-paced, changing environments.
• Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
• Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
• Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
• Experience with AI-assisted design tools and workflows.
• Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
• Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.

What We Offer:

• Global maternity and parental leave 
• Competitive benefits packages 
• Vacation, compassionate leave, wellness days, and flex days 
• Access to online services for families and new parents
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday) 
• Diversity and Inclusion Board with 13 affinity groups 
• Internal learning and development programs 
• Enterprise-wide employee discounts 

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

As Associate Director of User Experience, you are accountable for the quality, clarity, and direction of UX across multiple high-visibility initiatives. You help define how UX thinking shows up in work, teams, and stakeholder relationships—setting standards, shaping decisions, and guiding trade-offs across complex problem spaces. You operate with clear authority over UX direction while partnering closely with creative, strategy, and technology leadership.

You lead through design intelligence, clarity of thinking, and proximity to the work. You bring deep UX design judgment—systems thinking, information architecture, interaction design—alongside strong visual and experiential sensibility. You are comfortable working directly in design artifacts to shape direction, translate complexity into clarity, and raise the quality of thinking and craft across the team. Your authority comes from UX design IQ and hands-on guidance—not distance from the work.

You bring a grounded, thoughtful approach to working with people—supporting designers, contributing to hiring, and helping shape a team culture that values clarity, respect, and high-quality work.

You will: 

• Work with the Director of User Experience to lead a multi-disciplinary team of UX and Product Designers through hands-on guidance, concrete feedback, and shared problem solving.
• Personally shape UX direction by working directly in interaction models, experience architectures, user flows, wireframes, and prototypes, using artifacts to clarify decisions and set direction.
• Translate complex, ambiguous problem spaces into clear UX problem statements, principles, and experience direction that teams can confidently execute against.
• Champion the user’s perspective and thoughtfully challenge senior stakeholders when user needs or experience quality are compromised.
• Collaborate deeply across design, strategy, content, technology, media, and production to synthesize inputs into cohesive, high-quality experiences.
• Visualize and communicate UX and design thinking to stakeholders through clear narratives and high-quality visual artifacts.
•  Facilitate working sessions and workshops that move teams from exploration to alignment and decision.
•  Lead the thoughtful integration of AI tools and principles into UX workflows and experiences, focusing on usefulness, clarity, and trust rather than novelty.
•  Oversee multiple high-visibility initiatives, fluidly shifting between strategic framing and detailed design direction as needed.
•  Support recruiting, resourcing, and team development with a clear point of view on what strong UX design looks like and how quality is achieved at scale.
•  Use hands-on involvement selectively and intentionally to unblock complexity, raise quality, and guide direction—rather than to own execution of individual deliverables.

You have: 

• Deep UX design intelligence, including systems thinking, information architecture, interaction design, and usability reasoning.
• Demonstrated ability to simplify complex UX systems and articulate why a given experience works—or does not.
• Strong design judgment and the ability to critique work constructively and decisively.
• Hands-on fluency with UX and prototyping tools, using artifacts as a primary thinking and communication medium.
• Experience leading designers through proximity to the work rather than arm’s-length oversight.
• A refined aesthetic sensibility and attention to detail appropriate for premium or luxury digital experiences.
• Thoughtful perspectives on how AI can support research, synthesis, ideation, and production.
• 5–7+ years of experience in UX, Product Design, or related disciplines, including complex digital ecosystems.
• 3+ years of experience in a supervisory or leadership role.
• Strong communication and storytelling skills across verbal, written, and visual formats.
• Familiarity with accessibility standards (WCAG 2.0 A/AA).

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

What We Offer:

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 13 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…
  

Please note you are applying to an active job posting. 

As a Copywriter, you are a short storyteller who loves to collaborate with creatives and strategists to bring a digital voice to life. You’ve got the basics of site copy, banner ads and direct e-mails. Crafting short-form narratives for campaign creative is where you shine. This role will need all of that and still ask you to make the structure of your copy repeatable, flexible and more personalized than ever before. You’ve got a well-rounded knowledge of the broader industry—social media, usability, online marketing, and traditional advertising. Grasping communication challenges and devising imaginative solutions that are both brilliant and on-brand is what you do. 

You Will:  

• Collaborate with creative team members to determine the conceptual and copy direction
• Participate in strategic brainstorming, campaign development, creative brief development and creative execution of campaigns
• Interact with project teams to understand business objectives and audience demographics
• Translate creative direction and copy points from creative briefs into engaging and effective copy concepts
• Maintain high standards of copywriting and exercise quality control
• Work on multiple projects simultaneously

You Have:  

• 2+ years’ experience as a copywriter in an agency environment—including experience with interactive media, social media, and direct marketing
• A keen enthusiasm for and demonstrable understanding of Web trends and technologies
• Exceptional writing skills, including the ability to write in a range of voices and styles for varied projects with diverse audiences
• An ability to work on multiple projects simultaneously and effectively juggle diverse writing demands
• Demonstrated communication skills and a meticulous eye for detail

What We Offer:

• Global maternity and parental leave 
• Competitive benefits packages 
• Vacation, compassionate leave, wellness days, and flex days 
• Access to online services for families and new parents
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday) 
• Diversity and Inclusion Board with 13 affinity groups 
• Internal learning and development programs 
• Enterprise-wide employee discounts 

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

We are looking to add Freelance Associate Creative Directors to our Talent Roster for quick turnaround, shorter-term project engagements!

As an Associate Creative Director, you bring a creative voice with strategic thinking to projects. You have a diverse array of experiences to bring to the roll—from conceptual development to client relations to the execution of creative deliverables. Creating and communicating concepts, creating and implementing marketing strategies, and developing interactive solutions is on you. But you always ensure and rationalize all creative results against user experience management objectives to deliver excellent digital experiences.

Leading multidisciplinary teams—creative, technology, planning, account and project management, partners, and clients to name a few—doesn’t faze you. Balancing creative thinking with interpersonal skills, you justify concepts to both the client and the project team. You build long-term client relationships with expertise on client vertical markets. Most importantly, you embody and embrace our values—to be honest, inspired, drive, passionate and real—in everything you do.

You Will:

•  Contribute creative solutions and innovations.
•  Build and guide the creative team around account and company needs and vision.
• Drive creative discipline, operational, and industry vertical excellence and expertise to promote continuous improvement and a culture of excellence and accountability.
• Perform strategic account planning with senior management in vertical marketing groups.
• Conceive and create experience design solutions that fulfill strategic business objectives.
• Effectively communicate creative ideas and strategies to all project stakeholders.
• Lead and partner with multidisciplinary teams.
• Provide regular team mentorship and constructive feedback on all accounts.
• Develop, monitor, and modify creative department staffing strategies and plans, including team compensation and performance, skills, training, and mentorship.
• Develop, implement, and monitor quality standards across all creative department artifacts and deliverables.
• Improve upon creative department methods, problem-solving models, and best practices.
• Set and meet expectations for deliverables, estimations, and project plans.
• Support and lead human resource initiatives with a focus on performance management.
• Understand, embrace, and communicate corporate mission and values.

You Have:

• 8 years visual communication education.
• 8 years design, marketing, and communications interactive work experience.
• 8 years art direction experience.
• Passion for design and eagerness to collaborate with other creative people.
• Solid knowledge and appreciation for the distinction between creative expression and commercial reality.
• Experience developing Internet commerce, electronic marketing, and online brand management and integration, with demonstrated results.

Nice To Have

• Conceptual and systems thinking to turn complex AI topics into clear, scalable ideas that enterprise audiences can understand
• Strong narrative and communication skills to shape clear concepts, content structures, and messaging across platforms
• B2B and enterprise experience, with an understanding of how large organizations evaluate, adopt, and scale technology
• Data literacy, able to use insights and performance signals to inform creative and strategic decisions
• User-centered mindset, ensuring concepts remain grounded in real human needs and use cases
• Leadership experience, guiding multidisciplinary creative teams and aligning them around shared goals
• Account and delivery awareness, able to oversee multiple projects, timelines, and resourcing without losing quality
• Client-facing experience, confident presenting, defending, and evolving ideas with senior stakeholders
• Collaboration skills, working closely with strategy, technology, product, and account partners
• Curiosity and continuous learning, staying current with AI, digital platforms, and industry shifts
• Quality judgment, with a clear ability to distinguish good work from great and raise the overall standard

Director of User Experience

As Director of User Experience, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.

You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.

You Will:

• Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
• Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
• Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
• Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
• Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
• Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
• Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
• Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
• Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
• Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
• Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
• Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
• Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
• Embody agency leadership values and promote culture in all interactions (internally and externally).
• Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
• Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
• Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
• Contribute UX and Product Design expertise to business development and sales initiatives.

You Have:

• 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
• 3+ years' experience in a supervisory/management role leading UX/Design teams.
• Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
• Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
• Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
• Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
• A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
• Exceptional storytelling and communication skills (verbal, written, and visual).
• Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
• Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
• An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
• Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
• Flexibility and adaptability in fast-paced, changing environments.
• Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
• Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
• Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
• Experience with AI-assisted design tools and workflows.
• Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
• Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.

What We Offer:

• Global maternity and parental leave 
• Competitive benefits packages 
• Vacation, compassionate leave, wellness days, and flex days 
• Access to online services for families and new parents
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday) 
• Diversity and Inclusion Board with 13 affinity groups 
• Internal learning and development programs 
• Enterprise-wide employee discounts 

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

As a Senior User Experience Designer, you determine the user experience of our clients’ digital products. You have acute self-awareness and deep empathy for both the customer and our clients' goals. Organizing content, developing information architectures, documenting scenarios and use cases, and delivering detailed wireframes and function specifications is your day-to-day. 

You’ll own areas of work from design through to completion—including shaping major features and the design and development process—to ensure that work is reviewed for quality assurance and milestones are met successfully and on time. 

You Will: 

• Design holistic systems, flows, and interfaces that are simple, elegant, and beautiful through detailed wireframes, visual compositions, and prototypes that communicate design intent and client and user feedback.
• Draw insights from data provided by web analytics and research studies, and turn those insights into tangible design solutions.
• Provide guidance to members of the design team, constantly pushing the quality of our work.
• Collaborate with internal and external engineering teams on all the details that make an experience delightful through the creation and maintenance of design systems or design languages, documentation, and interaction specifications.
• Manage time effectively and execute according to commitments.
• Apply a critical lens to your own work and the work of others.
• Demonstrate team orientation, build rapport with creative teammates, and producers.
• Clearly articulate complex ideas to both the internal team and client.
• Lead mid-level project work from a design perspective with autonomy and authority, facilitating design studios and working sessions to help the teams deliver the best possible solutions.
• Continuously seek to be well-informed regarding new software and design concepts.
• Understand the process of business development and provide support by conducting relevant research, identifying key insights, and producing pitch materials with guidance from leadership.
• Contribute to team culture by demonstrating a positive attitude, team-oriented approach, leadership qualities, and openness to learning and feedback.

You Have: 

• Bachelor's degree preferred, with multidisciplinary background such as psychology, computer science, information sciences, human/computer interface design or commerce/business.
• 3-5 years of related industry experience in UX, product design, new media, information technology, communications, or library/information science.
• Effective communication skills, both orally and in a variety of written and diagrammatic forms.
• Proven interpersonal skills, client relation skills, and ability to work in a team environment.
• Proven track record of creative thinking and solving challenges with intuitive and engaging design solutions.
• A thorough, detail-oriented, and highly organized working style with the ability to multi-task and meet tight deadlines.
• Flexibility and adaptability to fast-paced and changing environments.
• A deep appreciation and understanding of user experience, including research, user-centered design techniques, information architecture, usability testing—and applying it to create compelling digital experiences for large scale platforms.
• High proficiency in the use of tools such as Sketch, Omnigraffle, InVision, Principle, and Axure as well as Keynote, Powerpoint, and Adobe Creative Suite.
• Portfolio of work demonstrating creative thinking, problem solving, process, and quality spanning various digital platforms.
• Demonstrated expertise and experience with process and business analysis, software development and project processes large scale projects, documentation for development teams, application of content management, personalization, targeting and search systems, and modular design systems. 
• Familiarity/experience working with WCAG 2.0 A/AA standards.

What We Offer:

• Global maternity and parental leave 
• Competitive benefits packages 
• Vacation, compassionate leave, wellness days, and flex days 
• Access to online services for families and new parents
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday) 
• Diversity and Inclusion Board with 13 affinity groups 
• Internal learning and development programs 
• Enterprise-wide employee discounts 

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The Art Director is responsible for conceptual development and the execution of creative deliverables. These responsibilities include creating and communicating concepts, implementing marketing strategies and developing interactive design solutions. Reporting to the Creative Director, the Art Director will work with and lead a collaborative team of designers, copywriters and production specialists. Balancing creative thinking with interpersonal skills, this person will demonstrate an ability to justify concepts to both the client and the project team.

Contract Details: 

• The contract will run from June 1 through September 25.

You Will: 

• Develop concepts, communicate ideas, and design solutions that meet or exceed strategic objectives in a highly collaborative and iterative studio environment
• Balance strategic development with client business objectives
• Direct & delegate to core creative services disciplines (design, information architecture, audio design, production and copywriting)
• Directly contribute to project design and development:
  - create storyboards / initial graphic concepts
  - conceive functional design solutions
  - create site grids and interface demos
• Provide quality assurance of all creative deliverables
• Mentor and coach team members through project development and performance management
• Build and maintain a rapport with clients, partner agencies and vendors
• Contribute to the innovative development of the creative department

You Have:

• Strong design portfolio 5+ years design and interactive work experience
• Experience leading a team of designers, production specialists and writers to creative excellence
• Well-developed communication skills
• Ability to think creatively and justify concepts to clients and team members
• Experience with strategic brainstorming, campaign development, creative brief development and creative execution
• Ability to work on multiple projects simultaneously
• Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines
• Solid working knowledge of the latest design tools including Adobe CS, Sketch, Principle
• Passion for interactive storytelling, ecommerce, product design, or design systems
• Experience using video, motion samples and/or prototyping to sell your creative ideas to team members and stakeholders
• Comprehensive understanding of interaction and UI design
• Committed to the profession of visual communication

*The range listed below is hourly*

The Art Director is responsible for conceptual development and the execution of creative deliverables. These responsibilities include creating and communicating concepts, implementing marketing strategies and developing interactive design solutions. Reporting to the Creative Director, the Art Director will work with and lead a collaborative team of designers, copywriters and production specialists. Balancing creative thinking with interpersonal skills, this person will demonstrate an ability to justify concepts to both the client and the project team.

Contract Details: 

• The contract will run from June 1 through September 25.

You Will: 

• Develop concepts, communicate ideas, and design solutions that meet or exceed strategic objectives in a highly collaborative and iterative studio environment
• Balance strategic development with client business objectives
• Direct & delegate to core creative services disciplines (design, information architecture, audio design, production and copywriting)
• Directly contribute to project design and development:
  - create storyboards / initial graphic concepts
  - conceive functional design solutions
  - create site grids and interface demos
• Provide quality assurance of all creative deliverables
• Mentor and coach team members through project development and performance management
• Build and maintain a rapport with clients, partner agencies and vendors
• Contribute to the innovative development of the creative department

You Have:

• Strong design portfolio 5+ years design and interactive work experience
• Experience leading a team of designers, production specialists and writers to creative excellence
• Well-developed communication skills
• Ability to think creatively and justify concepts to clients and team members
• Experience with strategic brainstorming, campaign development, creative brief development and creative execution
• Ability to work on multiple projects simultaneously
• Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines
• Solid working knowledge of the latest design tools including Adobe CS, Sketch, Principle
• Passion for interactive storytelling, ecommerce, product design, or design systems
• Experience using video, motion samples and/or prototyping to sell your creative ideas to team members and stakeholders
• Comprehensive understanding of interaction and UI design
• Committed to the profession of visual communication

We are looking to add Freelance Lead User Experience Designers to our Talent Roster for quick turnaround, shorter-term project engagements!

As Lead User Experience Designer, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.

You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.

You will:

• Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
• Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
• Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
• Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
• Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
• Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
• Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
• Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
• Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
• Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
• Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
• Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
• Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
• Embody agency leadership values and promote culture in all interactions (internally and externally).
• Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
• Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
• Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
• Contribute UX and Product Design expertise to business development and sales initiatives.

You have:

• 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
• 3+ years' experience in a supervisory/management role leading UX/Design teams.
• Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
• Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
• Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
• Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
• A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
• Exceptional storytelling and communication skills (verbal, written, and visual).
• Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
• Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
• An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
• Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
• Flexibility and adaptability in fast-paced, changing environments.
• Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
• Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
• Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
• Experience with AI-assisted design tools and workflows.
• Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
• Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.

As a Copywriter, you are a short storyteller who loves to collaborate with creatives and strategists to bring a digital voice to life. You’ve got the basics of site copy, banner ads and direct e-mails. Crafting short-form narratives for campaign creative is where you shine. This role will need all of that and still ask you to make the structure of your copy repeatable, flexible and more personalized than ever before. You’ve got a well-rounded knowledge of the broader industry—social media, usability, online marketing, and traditional advertising. Grasping communication challenges and devising imaginative solutions that are both brilliant and on-brand is what you do. 

You Will:  

• Collaborate with creative team members to determine the conceptual and copy direction
• Participate in strategic brainstorming, campaign development, creative brief development and creative execution of campaigns
• Interact with project teams to understand business objectives and audience demographics
• Translate creative direction and copy points from creative briefs into engaging and effective copy concepts
• Maintain high standards of copywriting and exercise quality control
• Work on multiple projects simultaneously

You Have:  

• 2+ years’ experience as a copywriter in an agency environment—including experience with interactive media, social media, and direct marketing
• A keen enthusiasm for and demonstrable understanding of Web trends and technologies
• Exceptional writing skills, including the ability to write in a range of voices and styles for varied projects with diverse audiences
• An ability to work on multiple projects simultaneously and effectively juggle diverse writing demands
• Demonstrated communication skills and a meticulous eye for detail

What We Offer:

• Global maternity and parental leave 
• Competitive benefits packages 
• Vacation, compassionate leave, wellness days, and flex days 
• Access to online services for families and new parents
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday) 
• Diversity and Inclusion Board with 13 affinity groups 
• Internal learning and development programs 
• Enterprise-wide employee discounts 

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

We are looking to add Freelance Lead User Experience Designers to our Talent Roster for quick turnaround, shorter-term project engagements!

As Lead User Experience Designer, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.

You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.

You will:

• Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
• Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
• Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
• Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
• Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
• Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
• Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
• Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
• Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
• Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
• Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
• Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
• Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
• Embody agency leadership values and promote culture in all interactions (internally and externally).
• Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
• Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
• Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
• Contribute UX and Product Design expertise to business development and sales initiatives.

You have:

• 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
• 3+ years' experience in a supervisory/management role leading UX/Design teams.
• Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
• Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
• Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
• Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
• A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
• Exceptional storytelling and communication skills (verbal, written, and visual).
• Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
• Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
• An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
• Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
• Flexibility and adaptability in fast-paced, changing environments.
• Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
• Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
• Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
• Experience with AI-assisted design tools and workflows.
• Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
• Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.

The Art Director is responsible for conceptual development and the execution of creative deliverables. These responsibilities include creating and communicating concepts, implementing marketing strategies and developing interactive design solutions. Reporting to the Creative Director, the Art Director will work with and lead a collaborative team of designers, copywriters and production specialists. Balancing creative thinking with interpersonal skills, this person will demonstrate an ability to justify concepts to both the client and the project team.

Contract Details: 

• The contract will run from June 1 through September 25.

You Will: 

• Develop concepts, communicate ideas, and design solutions that meet or exceed strategic objectives in a highly collaborative and iterative studio environment
• Balance strategic development with client business objectives
• Direct & delegate to core creative services disciplines (design, information architecture, audio design, production and copywriting)
• Directly contribute to project design and development:
  - create storyboards / initial graphic concepts
  - conceive functional design solutions
  - create site grids and interface demos
• Provide quality assurance of all creative deliverables
• Mentor and coach team members through project development and performance management
• Build and maintain a rapport with clients, partner agencies and vendors
• Contribute to the innovative development of the creative department

You Have:

• Strong design portfolio 5+ years design and interactive work experience
• Experience leading a team of designers, production specialists and writers to creative excellence
• Well-developed communication skills
• Ability to think creatively and justify concepts to clients and team members
• Experience with strategic brainstorming, campaign development, creative brief development and creative execution
• Ability to work on multiple projects simultaneously
• Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines
• Solid working knowledge of the latest design tools including Adobe CS, Sketch, Principle
• Passion for interactive storytelling, ecommerce, product design, or design systems
• Experience using video, motion samples and/or prototyping to sell your creative ideas to team members and stakeholders
• Comprehensive understanding of interaction and UI design
• Committed to the profession of visual communication

*The range listed below is hourly*