About the Role

We’re looking for a Marketing Coordinator to join our team. This is a unique opportunity for someone eager to gain exposure across a wide range of projects while working in a fast-paced, highly collaborative environment. This is a full-time, hybrid role based out of our headquarters at One World Trade Center, with in-office days on Tuesdays, Wednesdays, and Thursdays.

What You’ll Do

• Maintain project trackers, meeting notes, and key documentation.
• Support creative and marketing workflows, including briefs, reviews, approvals, and audits.
• Assist with copywriting and ideation for marketing materials and email campaigns.
• Help manage and maintain social media accounts.
• Partner with internal teams to ensure projects are executed on time.
• Stay on top of industry trends to inform social media and event strategies.
• Provide ad hoc support to the Senior Leadership Team.

Who You Are

• You have at least 1 year of professional experience.
• Bonus points if you’ve worked cross-functionally with multiple teams.
• You’re a strong communicator who is detail-oriented, highly organized, and naturally curious.
• You’re interested in building a career in project management, marketing, social media, creative production, or communications.
• You’re excited about exploring how AI can enhance creativity and efficiency.

Benefits:

• Comprehensive Healthcare, Dental, and Vision coverage
• Flexible PTO
• Hybrid work environment
• Casual in office dress code 
• Competitive 401k plan with company match 
• Commuter and Parking Benefits
• Paid Family Leave
• UberEats stipend & free snacks and beverages
• Wellness programs and other employee perks

Constellation is committed to diversity, inclusion, and equal opportunity. If you require accommodation during the interview process, please let us know.

Compensation: Includes base salary, equity options, and benefits. Final package commensurate with experience.

NYC Base Salary Range: $70,000 - $75,000

#LI-Hybrid: hybrid positions

As a Director of Customer Success, Automotive, you will play a pivotal role in maintaining and growing key accounts and supervising our Customer Success Specialist and their respective client portfolios to ensure retention and growth. A successful Director of Customer Success will be someone who can think “outside of the box” and work under pressure to exceed client expectations and develop client solutions. 

This role will require a qualified individual to work onsite three (3) days per week out of our New York City office.

Responsibilities:

• Build and cultivate relationships with existing and prospective clients to drive revenue growth and ensure retention and expansion with clientele
• Supervise members of the Customer Success team  
• Successfully manage book of business with minimal involvement from senior management 
• Identify opportunities for upselling, cross-selling, and pitching new business ideas
• Enhance the SaaS customer experience across onboarding, support and account management stages
• Lead projects and campaigns involving multiple stakeholders, ensuring prompt and efficient turnaround of deliverables
• Assist Sales team by providing support for proposals and new business initiatives
• Identify opportunities for upselling, cross-selling, and pitching new business ideas
• Monitor and improve customer success KPIs to ensure scalability of processes and frameworks
• Contribute to and lead strategic discussions with both clients and Constellation leadership

Job Requirements:

• 5+ years of leadership experience in a client-facing roles role within the Automotive sector, preferably in SaaS or digital marketing
• Demonstrated proficiency in understanding digital campaigns, metrics, and analytics  
• Must be operational-minded to identify efficiencies, improve processes, implement strategies, and conduct training sessions to facilitate the ongoing growth of the Customer Success team
• Ability to multitask and manage multiple projects and tasks with a strong focus on client satisfaction
• Skilled in developing and executing client contracts and proposals
• Excellent communications skills (both internal and external) required
• Proven track record of engaging with senior leadership
• Demonstrated proactive problem-solving abilities and emotional maturity
• Available and willing to travel for in-person client meetings as needed
• Exceptional attention to detail, organizational, and time management skills

Nice to Haves:

• Tier 3 auto experience
• Experience with Facebook Ads Manager, Search Engine Marketing and Social Recommendations/Optimizations and SaaS technologies 

Other Job Information:

This job description is not all inclusive. Constellation reserves the right to amend this job description at any time. 

Benefits at Constellation:

• Comprehensive Healthcare, Dental, and Vision coverage
• Flexible PTO
• Hybrid work environment
• Casual in office dress code 
• Competitive 401k plan with company match 
• Commuter and Parking Benefits
• Paid Family Leave
• UberEats stipend & free snacks and beverages
• Wellness programs and other employee perks

Diversity & Inclusion:

Constellation is an Equal Opportunity Employer,  committed to providing a diverse and inclusive environment.  Here at Constellation we don't discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law.

If you need an accommodation during any part of the interview process, due to a disability, please let your dedicated Talent Partner know.

Compensation Package:

The total compensation package is made up of base compensation, equity, and benefits

New York Pay Range: $130,000 - 150,000 + Bonus

#LI-Hybrid: hybrid positions

About the Role:

Constellation is seeking a Customer Operations Specialist for our fast-growing team.  A successful candidate will be someone who can think “outside of the box” and work under pressure to exceed client expectations and develop client solutions. 

You will work with the Customer Success team to liaise among cross-functional internal teams to ensure the timely and successful delivery of campaigns and client deliverables.  

This role will require a qualified individual to work onsite 3 days per week out of our New York City office.

Role Responsibilities:

• Supporting Customer Success Specialists & Managers with existing client relationships to help execute client deliverables
• Create the best SaaS and Managed Service customer experience across onboarding, support and account management
• Manage projects & campaigns from start to finish, ensuring timely and effective turnaround of deliverables
• Assist the Sales Team with proposals and new business initiatives
• Support Customer Success Specialists & Managers to ensure retention and growth of Constellation current clientele
• Ability to work as part of a team in a fast-paced environment with excellent organizational and multi-tasking skills to manage multiple projects and tasks effectively with flawless client–centric focus
• Regular, dependable attendance and punctuality
• Willing and able to travel for in-person meetings with clients as needed
• Demonstrate proactive approaches to problem-solving and emotional maturity. Strong attention to detail and time management are essential
• Able to construct and execute client contracts and proposals
• Great attitude and team spirit (willing to work hard in a startup environment)
• Strong interpersonal skills

Job Requirements:

• Bachelor’s degree (in Communications, Marketing or a related field preferred)
• 0-2 years experience in a digital marketing, client-facing role
• Experience with Facebook Ads Manager, Search Engine Marketing, Social Recommendations/Optimizations and SaaS technologies

Other Job Information:

This job description is not all inclusive. Constellation reserves the right to amend this job description at any time. 

Benefits at Constellation:

• Comprehensive Healthcare, Dental, and Vision coverage
• Flexible PTO
• Hybrid work environment
• Casual in office dress code 
• Competitive 401k plan with company match 
• Commuter and Parking Benefits
• Paid Family Leave
• Catered lunches & free snacks and beverages
• Wellness programs and other employee perks

Diversity & Inclusion:

Constellation is an Equal Opportunity Employer,  committed to providing a diverse and inclusive environment.  Here at Constellation we don't discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law.

If you need an accommodation during any part of the interview process, due to a disability, please let your dedicated Talent Partner know.

Compensation Package:

The total compensation package is made up of base compensation, equity, and benefits

New York Pay Range: $70,000 - $75,000

#LI-Hybrid: hybrid positions