Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.

Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.

Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.

Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. 

You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. 

About MetaMask
We’re building for a future where the internet and world economy empowers people through interactions based on consent, privacy, and free association. Where both communities and individuals flourish. To accomplish that, we’re working hard to make web3 accessible for everyone around the world.

MetaMask is both a crypto wallet and a gateway to the decentralized web. Our tools help people create communities, play video games, access financial services, make payments, invest in assets, protect against economic turmoil, and more. Our browser extension and mobile platforms meet the needs of millions of users and developers across the world.

Originally a humble key manager, today MetaMask serves over 30 million monthly active users as a decentralized application development platform, an aggregator of decentralized cryptocurrency exchanges, and a decentralized identity manager.

What you’ll do
As a DevSecOps Engineer within MetaMask & Infura you will be joining a world reference technical team with State of the Art expertise in developing & delivering advanced decentralized applications (Ðapps) and supporting development and production infrastructure. Your job will be to deliver, upgrade and maintain infrastructure with high cybersecurity standards (ISO/SOC2). You will be involved and drive in our code deployment (CI / CD) and setting-up, configuring and running development/test and staging/production infrastructure across multiple products and critical applications and multiple cloud providers (AWS, Azure).  With the objective to drive towards improving DORA metrics across our group.

This position requires a combination of technological skills, organizational skills, thinking strategically, security first mindset, pro-activity, problem solving & creativity, pedagogical methodology, team spirit and strong documentation practices. It involves collaborating with developers, SREs, Product Managers and other roles within the business group and also our Customer Success SRE and cross cutting infrastructure teams working on multiple types of problems & challenges, empowering development teams on a day to day while thinking strategically and planning for platform growth.

Would be great if you brought this to the role

• A DevSecOps engineering mindset
• 4+ years experience as a Software Engineer
• 5+ years of experience as an SRE, Dev(Sec)Ops Engineer, Security Engineer or similar
• Familiarity in one or more of the following languages: Javascript/NodeJS/Typescript, GoLang, Python
• Experience with cloud environments such as AWS and/or Azure
• Experience with Kubernetes, Helm, and containerization
• Experience configuring CI/CD pipelines (e.g., GitHub, or CircleCI)
• Experience with monitoring systems (LGTM, Prometheus, adot)
• Experience with Infrastructure as Code (Terraform)
• Good understanding of networking concepts (load balancers, routers, web application firewalls, ingress controllers) and cybersecurity practices
• Experience with setting-up highly secure infrastructures with no Single Point of Failure, High Availability and Disaster Recovery
• Ability to operate in a decentralized team and remote working environment
• Strong documentation practices
• Optional: experience in CI/CD, testing for iOS/Android apps at scale are a plus

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.

The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills. Candidates should anticipate a base salary (not including bonus, equity or other benefits) of $160,000 - $218,000

Consensys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Consensys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://Consensys.net/careers/best-practices-to-avoid-recruitment-fraud/). 

Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.

Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.

Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.

Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. 

You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. 

About MetaMask

We’re building for a future where the internet and world economy empowers people through interactions based on consent, privacy, and free association. Where both communities and individuals flourish. To accomplish that, we’re working hard to make web3 accessible for everyone around the world.

MetaMask is both a crypto wallet and a gateway to the decentralized web. Our tools help people create communities, play video games, access financial services, make payments, invest in assets, protect against economic turmoil, and more. Our browser extension and mobile platforms meet the needs of millions of users and developers across the world.

Originally a humble key manager, today MetaMask serves over 30 million monthly active users as a decentralized application development platform, an aggregator of decentralized cryptocurrency exchanges, and a decentralized identity manager.

The Networks team is responsible for making blockchain connectivity inside MetaMask feel invisible, reliable, and trustworthy—no matter which chain a user is interacting with. This includes ownership of EVM and non-EVM network connectivity, network switching, chain discovery, RPC configuration, performance and reliability, safety, L2s, custom networks, and the speed at which MetaMask can safely support new networks.

As a Senior Software Engineer, you will work on the team that owns the execution of MetaMask’s network layer—one of the most critical and complex parts of the wallet. You will shape how MetaMask scales across emerging EVM chains and key non-EVM ecosystems, ensuring network expansion aligns with MetaMask’s broader product and business strategy while maintaining best-in-class reliability and user trust.

What you’ll do

• Build and enhance MetaMask's network support for both EVM and non-EVM chains. 
• Implement user-centric solutions across MetaMask Clients including Extension, Mobile, and Web
• Contribute to backend APIs and middlewares that power MetaMask’s network experiences.
• Help create intuitive, efficient, and secure Web3 interactions that delight users
• Collaborate with product managers, designers, and other engineers to deliver high-quality features
• Participate in code reviews and help maintain high code quality standards

Would be great if you brought this to the role

• 3+ years working with mobile-based technologies
• 3+ years building websites and/or applications
• Experience with React and React Native
• Strong knowledge of modern Javascript (ES6/TypeScript/etc.)
• Familiarity with blockchain fundamentals and Web3 integration
• Working knowledge of cross platform/browser compatibility
• Experience working with APIs and middleware services
• Experience working in an agile development team
• Experience developing applications with clean code practices, testing, and adherence to coding standards
• Understanding of web-based security considerations

Bonus Points

• Experience with in-app marketing and engagement strategies, including push notifications, carousel banners, and in-app modals.
• Experience with DeFi protocols, token swaps, or fiat on/off ramps
• Knowledge of financial products in the digital space
• Interest in blockchain technologies and Web3
• Basic understanding of cryptography principles
• Experience working in distributed teams
• Previous experience working in Web3
• Familiarity with the Web3 wallet ecosystem
• Experience with performance optimization

Other skills to demonstrate

• Good verbal and written communication in English
• Teamwork, flexibility, and organization
• Eagerness to learn and grow your technical skills
• Ability to balance technical quality with business needs and user experience

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.

Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.

Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.

Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.

Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. 

You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. 

About Metamask
MetaMask aims to create a thriving engineering organization that supports the well-being of our engineers while empowering them to do work they are proud of and enjoy. We strive for an environment that gives our people high trust and autonomy, while also facilitating collaboration, communication and camaraderie among teams and teammates. We aspire to build a diverse engineering team, inclusive to people from all backgrounds and demographics. It is also of great importance to us that working at MetaMask is an experience that catalyzes career growth and learning.

About the Role
MetaMask has experienced explosive user growth over the past year as a cryptographic key manager and web3 application development platform. As this user base continues to grow, an immense amount of trust is being placed in MetaMask as a tool that manages and wields their digital authority, controlling assets, identities and more. It is of highest importance to us that we keep our users as safe and secure as possible.

We are looking for a Senior Application Security Engineer to join our rapidly growing security team to help embed security into all phases of the software development lifecycle. You would work closely with development teams and product managers to ensure MetaMask products are designed and implemented to the highest security standards. Consenys’s application security team primarily supports MetaMask with opportunities to expand to additional products in the Consensys family.

To apply for this position, you must have:

• 6+ years of experience building and securing software, including hands-on product or application security experience.
• Experience securing modern backend systems, web applications, and APIs.
• Experience performing threat modelling, security design reviews, and vulnerability assessment.
• Experience securing JavaScript-based applications across web and/or mobile (Node.js, React, React Native preferred).
• Strong coding skills, with the ability to work directly with engineers to identify and fix vulnerabilities or build secure solutions.
• Solid understanding of the modern web and mobile security landscape, including common attack vectors and mitigations.
• Strong communication skills, with the ability to influence engineering decisions and collaborate effectively in a remote environment.
• Self-driven and proactive, comfortable operating in a high-autonomy, distributed team.
• Alignment with our mission and values.

Timezone: Most timezones will work. Regardless of where you are, some overlap with EU and US-Pacific time zones will be necessary. 

Nice to have:

• Experience working as a software developer.
• Familiarity with the Ethereum blockchain and Decentralized Applications.
• You’re a MetaMask user!

Responsibilities

• Determine the root cause and severity of vulnerabilities reported to us through our bug bounty platform.
• Interface with ethical hackers, triage reports, and guide product engineering teams to resolution.
• Document identified vulnerabilities in a way that allows for our engineering team to take quick action.
• Write code to support the development of security engineering projects, or fix vulnerabilities in MetaMask client applications. This includes the development of AI tooling for vulnerability determination and resolution in order to keep pace with the changing AI-powered vulnerability detection landscape.
• Assess potential security vulnerabilities within our applications, and work with development teams to ensure remediation in our established SLAs.
• Support product teams as they develop new features by conducting design reviews, threat modeling, security testing, and code reviews.
• Identify gaps in MetaMask’s secure software development life cycle (SSDLC), and take initiative leading efforts to address them.
• Participate and contribute to team meetings, roadmap planning, and discussions.
• Validate that security patches address reported vulnerabilities and test for any potential bypasses
• Proactively prevent future occurrences of a vulnerability through developing automation, security controls, and educating developers.
• Pave your own path in how you want to make MetaMask more secure. 

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.

Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.

Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.

Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.

Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. 

You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. 

About MetaMask

We’re building for a future where the internet and world economy empowers people through interactions based on consent, privacy, and free association. Where both communities and individuals flourish. To accomplish that, we’re working hard to make web3 accessible for everyone around the world.

MetaMask is both a crypto wallet and a gateway to the decentralized web. Our tools help people create communities, play video games, access financial services, make payments, invest in assets, protect against economic turmoil, and more. Our browser extension and mobile platforms meet the needs of millions of users and developers across the world.

Originally a humble key manager, today MetaMask serves over 30 million monthly active users as a decentralized application development platform, an aggregator of decentralized cryptocurrency exchanges, and a decentralized identity manager.

About the Transactions Team

MetaMask’s Transactions team helps millions of people discover, try, and safely use web3. We create experiences that make the wallet easier to access, understand, and return to through better onboarding, smarter activation flows, and core wallet features. Our mission is to make Web3 exploration simple, safe, and rewarding while maintaining the trust that defines MetaMask.

We design across Extension and Mobile, partnering closely with product, engineering, marketing, and user research. We move fast, experiment often, and stay grounded in craft. Every decision is informed by real users, rapid learning, and a shared drive to build the best wallet experience in Web3.

What you’ll do

As a Design Director at MetaMask, you will oversee the entire product area within the Transactions team. You’ll be responsible for creating scalable systems for feedback, coaching, and recognition, enabling senior ICs to lead autonomously and with influence. Your leadership will drive programs that enhance both people development and craft excellence across a large and evolving team.You’ll explore problems from multiple angles, bring clarity to ambiguous challenges, and deliver designs that balance growth goals with usability and trust. Whether it’s optimizing the transaction experience, crafting new activation surfaces, or identifying patterns across journeys, your work will directly impact how millions of people experience MetaMask for the first time—and keep coming back.

You’ll also help elevate design quality across the team by giving thoughtful feedback, partnering closely with engineers, and mentoring other designers. You’ll be a key voice in shaping the design culture and process on a high-impact, fast-moving team.

Would be great if you brought this to the role

• Deep experience (10+ years) as a design leader and shipping digital products at scale, with a portfolio demonstrating impact across multiple teams and business areas
• Design and launch scalable programs that accelerate skill growth and elevate design craft, evolving them as the team and product develop.
• Co-create multi-quarter team roadmaps and lead strategic staffing decisions with cross-functional partners.
• Ensure clarity of goals and seamless collaboration among team members and stakeholders, resolving ambiguity and facilitating decision-making.
• Ability to lead projects from zero to one as well as iterate on mature surfaces
• Strength in systems thinking, interaction design, and content-aware UX
• A collaborative spirit and experience partnering across engineering, product, marketing, research, and content
• Experience mentoring or leveling up other designers on your team
• Familiarity with Figma, design systems, and remote design workflows

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.

Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.

Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.

Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.

Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. 

You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. 

About the Engagement Team

Engagement is a critical part of how users experience the product over time. In this role, you’ll shape the systems that determine when, why, and how we communicate with users — and help transform engagement into a durable, scalable capability that supports growth without compromising trust.

We’re looking for a Senior Product Manager – Engagement to own and evolve the systems that help users stay informed, engaged, and coming back to the product over time.

This role sits at the intersection of product, growth, and lifecycle communication. You’ll be responsible for the tooling and experiences that power automated, timely, and relevant messages across the user journey — from onboarding and activation to ongoing engagement and re-engagement with the full suite of MetaMask products (swaps, perps trading, prediction markets, and more).

Your mission is to turn engagement tooling into a reliable, scalable capability that empowers teams across the company to launch high-quality campaigns, experiments, and product moments with speed, confidence, and clear impact.

This is a hands-on, senior individual contributor role with end-to-end ownership over a critical growth surface.

What you’ll do

• Own the product vision and roadmap for engagement tooling, including automated messaging, lifecycle communication, and self-serve infrastructure.
• Define and improve how teams create, manage, target, test, and measure engagement across channels.
• Partner closely with Design, Engineering, Data, and Marketing to build systems that are flexible, reliable, and easy to use.
• Enable high-quality launches and experiments by making engagement tooling faster, safer, and more predictable.
• Balance user trust and experience with business goals, ensuring messages are relevant, timely, and useful.
• Establish clear success metrics (e.g. activation, retention, re-engagement, conversion) and use data to guide prioritization.
• Identify gaps, friction, and scalability limits in existing tooling and drive meaningful improvements.
• Communicate product strategy, tradeoffs, and progress clearly to stakeholders across product, marketing, and leadership.

Would be great if you brought this to the role

• 5+ years of product management experience, ideally in consumer, fintech, or platform-style products.
• Proven ability to own and ship end-to-end product experiences with meaningful user and business impact.
• Strong product judgment and user empathy, especially around notifications, messaging, and engagement surfaces.
• Comfort working with data, experiments, and metrics to evaluate product effectiveness.
• Mastery of systems thinking, able to connect complex components to create a robust platform.
• Able to work in a matrixed, cross-functional environment with multiple stakeholders.
• Excellent written and verbal communication skills.

Bonus points if you have

• Experience in growth marketing, lifecycle marketing, or marketing automation.
• Familiarity with tools or systems for segmentation, targeting, experimentation, or campaign orchestration.
• Experience building internal tools or platforms used by multiple teams.
• Background in highly regulated or trust-sensitive product environments.
• Curiosity about web3, financial products, or emerging consumer platforms.

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.

Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.

Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.

Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.

Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. 

You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. 

About MetaMask

MetaMask is the leading self-custodial web3 wallet, empowering millions of people worldwide to interact with decentralized applications, trade assets, and participate in the evolving crypto ecosystem. We’re building products that make complex, high-stakes financial and on-chain interactions intuitive, safe, and accessible.

We’re looking for a Staff UX Researcher to drive strategic, mixed-methods research for the company, spanning product initiatives such as perpetuals trading, predictions, RWAs, sports betting, saving, remittances and crypto spending.

What you’ll do

As a Staff UX Researcher on the MetaMask team, you will own and lead the end-to-end research process for a complex product area that covers trading and personal finance. You will generate decision-quality insights that de-risk bets, shape product strategy, and accelerate execution across multiple product surfaces.

This is a high-impact, senior IC role for someone who is equally comfortable designing rigorous studies, synthesizing across data sources, and influencing senior stakeholders in a fast-moving environment.

Lead end-to-end mixed-methods research

• Plan, design, and execute full-cycle research (discovery, evaluative, generative, and strategic) using both qualitative and quantitative methods.  
• Select and tailor the right methods (e.g., interviews, diary studies, usability tests, surveys, concept testing) to answer high-priority questions for the product and design team.  
• Deliver robust, timely insights that are tightly aligned with product milestones and decision points.
• Communicate insights in compelling, digestible ways (presentations, workshops, artifacts, dashboards, narratives) tailored to different audiences, from Independent Contributors to Executives. 
• Establish and evolve research best practices, processes, and templates that scale.

De-risk and accelerate product decisions

• Partner with Product, Design, Marketing, Data, and Engineering leads at MetaMask to define research questions, success criteria, and learning roadmaps.  
• Translate complex findings into clear, actionable recommendations that directly influence roadmaps, feature definitions, and UX decisions.  
• Identify and articulate trade-offs, risks, and opportunities grounded in user behavior and market context.
• Champion user-centered thinking in planning and prioritization forums, ensuring user impact is considered alongside technical and business constraints.  

Identify cross-team opportunities and scale research

• Work across product lanes, and with other UX Researchers, to uncover shared user needs, overlapping journeys, friction points, and systemic UX issues.  
• Help maintain a Continuous Discovery program that builds a durable, always-on understanding of MetaMask (and future) users.
• Contribute to a program of Designer Enablement; training designers, PMs and marketers to self-serve their own evaluative research. This involves coaching stakeholders and creating lightweight frameworks, guidelines, and tools.
• Mentor and support other researchers and cross-functional partners in sharpening research questions, methods, and interpretation.

Would be great if you brought this to the role

• 7+ years of hands-on UX research experience, including at least 3 years in a senior or staff-level role driving strategy in complex product areas.  
• Deep experience with mixed methods research: strong qualitative craft and working knowledge of quantitative techniques, including survey design and basic statistics.  
• Demonstrated success owning end-to-end research for multi-surface or multi-product ecosystems, ideally in fintech, trading, or similarly complex financial domains.  
• Proven track record of influencing senior stakeholders and shaping product roadmaps through research in fast-paced, ambiguous environments.  
• Ability to translate nuanced, sometimes conflicting data into clear, prioritized recommendations.
• Excellent communication and storytelling skills, with experience presenting to leadership and broad, cross-functional audiences.  
• Strong collaboration skills and experience partnering closely with Product Management, Design, and Engineering.

Bonus Points

• You’ll be embedded within a specific MetaMask product team, collaborating daily with PMs, designers, engineers, product marketers, and data partners.  
• You’ll report into the broader UX Research function, contributing to shared standards, knowledge repositories, and cross-lane initiatives.  
• You’ll operate with a high degree of ownership and autonomy, responsible for prioritizing research that delivers maximum impact for both users and the business.

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.