Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Overview

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

Assistant Managers support Store Managers and Associate Managers with the overall daily management, sales, training, and operations of the store.

Essential Duties & Responsibilities

• Delivering and Impacting Business Results
• Assist in motivating staff and align daily activities to achieve business goals
• Monitor sales floor and zone coverage to drive sales and maintain customer focus
• Model and Ensure dress code compliance
• Monitor service associate breaks and shift changes
• Communicate top and bottom sellers to Store Manager
• Respond to changing demands of the business
• Conduct hourly sales reads and coach staff on exceeding sales targets
• Achieve personal sales targets Customer Focus
• Protect the customer experience in all business areas
• Focus staff on the importance of the quality of our relationships with our customers
• Ensure proper training on product knowledge for staff
• Lead by example in client capture results Operational Standards
• Ensure compliance with all policies and procedures
• Ensure daily monitoring and execution of sales and payroll goals.
• Uphold and model established best practices
• Needs to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction
• Strict compliance and adhering to the application of policies and procedures Leadership Attributes
• Demonstrates flexibility and innovation in recognizing and reacting to changing work demands
• Effectively leverages and appropriately delegates responsibilities to staff.
• Fosters a challenging and positive team environment in which members participate, cooperate with and support each other
• Provides a clear sense of direction for service associates.
• Takes accountability for personal results Loss Prevention
• Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures
• Is knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit Standards

Experience, Skills, and Knowledge

• A minimum of 1 year of retail management experience
• Excellent interpersonal skills supporting a team environment
• Excellent English communication verbal and written
• Excellent time management/project skills
• Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results
• Hours/days of work vary due to the demands of the business
• Must be able to work shift standing and waking and able to lift approximately 20lbs, and to pack, unpack and move stock

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Job Details:

• Job type: Part Time 
• Reports to: Store Manager
• Location: Club Monaco, King of Prussia, PA

Essential Duties & Responsibilities

• Maximize personal sales at all opportunities.
• Provide a friendly and welcoming environment.
• Meet and exceed personal sales and metric expectations.
• Be a team player and keep stores best interest top of mind.  
• Demonstrate how new product can mix with existing stock and previous purchases.
• Communicate product and customer feedback to managers.
• Apply Point of Sale knowledge to process needed transactions
• Handle multiple customers at fitting rooms by following all policies and procedures 
• Demonstrate effective phone etiquette through customer service
• Ensure ease of customer experience through visual presentation and overall store maintenance 
• Assist in the execution of the brand integrity and visual standards set by the company
• Attend and participate in store flips
• Clean, vacuum, fold, size, steam, replenish as assigned
• Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
• Maintain a professional appearance consistent with established dress code and image guidelines 
• Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures
• Exemplary dress code and exudes company aesthetic.  
• Cultivates client relationships to generate personal sales.  

Experience, Skills, and Knowledge

• Excellent interpersonal skills supporting both a team environment and customer service
• Excellent English communication- verbal and written
• Excellent time management/project skills
• Strong attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

Assistant Managers support Store Managers and Associate Managers with the overall daily management, sales, training, and operations of the store.

Essential Duties & Responsibilities

• Delivering and Impacting Business Results
• Assist in motivating staff and align daily activities to achieve business goals
• Monitor sales floor and zone coverage to drive sales and maintain customer focus
• Model and Ensure dress code compliance
• Monitor service associate breaks and shift changes
• Communicate top and bottom sellers to Store Manager
• Respond to changing demands of the business
• Conduct hourly sales reads and coach staff on exceeding sales targets
• Achieve personal sales targets Customer Focus
• Protect the customer experience in all business areas
• Focus staff on the importance of the quality of our relationships with our customers
• Ensure proper training on product knowledge for staff
• Lead by example in client capture results Operational Standards
• Ensure compliance with all policies and procedures
• Ensure daily monitoring and execution of sales and payroll goals.
• Uphold and model established best practices
• Needs to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction
• Strict compliance and adhering to the application of policies and procedures Leadership Attributes
• Demonstrates flexibility and innovation in recognizing and reacting to changing work demands
• Effectively leverages and appropriately delegates responsibilities to staff.
• Fosters a challenging and positive team environment in which members participate, cooperate with and support each other
• Provides a clear sense of direction for service associates.
• Takes accountability for personal results Loss Prevention
• Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures
• Is knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit Standards

Experience, Skills, and Knowledge

• A minimum of 1 year of retail management experience
• Excellent interpersonal skills supporting a team environment
• Excellent English communication verbal and written
• Excellent time management/project skills
• Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results
• Hours/days of work vary due to the demands of the business
• Must be able to work shift standing and waking and able to lift approximately 20lbs, and to pack, unpack and move stock

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Essential Duties & Responsibilities

• Maximize personal sales at all opportunities
• Provide a friendly and welcoming environment
• Demonstrate how new product can mix with existing stock and previous purchases
• Communicate product and customer feedback to managers
• Apply Point of Sale knowledge to process needed transactions
• Handle multiple customers at fitting rooms by following all policies and procedures 
• Demonstrate effective phone etiquette through customer service
• Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
• Ensure ease of customer experience through visual presentation and overall store maintenance 
• Assist in the execution of the brand integrity and visual standards set by the company
• Attend and participate in store flips
• Clean, vacuum, fold, size, steam, replenish as assigned
• Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
• Maintain a professional appearance consistent with established dress code and image guidelines 
• Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Experience, Skills, and Knowledge

• Excellent interpersonal skills supporting both a team environment and customer service
• Excellent English communication- verbal and written
• Excellent time management/project skills
• Strong attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Overview

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Overview

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

The Associate Selling Manager contributes to the financial growth of the company by ensuring customer service exceeds beyond expectations, operational integrity in how we operate, and development and promotability of our human resources. He or she will be responsible for support the goals of the company and individual store. The Associate Selling Manager can also have specialty within the store, including merchandising, inventory, or project related.

Essential Duties & Responsibilities

• Clienteling
• Create and foster a database of Club Monaco customers
• Implement a Personal Shopper Program
• Provide unsurpassed customer service at all times
• Implement a monthly outreach program to update client base as new product reaches the store
• Brainstorm ideas for in store events
• Partner with store management team and district manager to execute store events
• Field customer inquiries, including questions about a specific product, quality issues, return policy questions, etc.
• Implement a system to track monthly sales, number of inquiries, type of inquires, etc.
• Lead Product Knowledge sessions for store staff
• Communicate product and customer feedback to managers Will also assist the SM or GM with the following areas: Operational Duties
• Responsible for opening and closing the store on designated shifts
• Ensure monitoring and execution of daily payroll goals
• Assume Store Manager responsibilities in his or her absence
• Organize schedules for Assistant, Managers-in-Training, and Stylists Financial
• To achieve or exceed financial plans through effective planning and execution thereby contributing to the Company’s overall financial results
• Analytical and strategic management of sales and wage budgets to determine and launch actions to meet/ exceed goals
• Entrepreneurial innovation to utilize all tools / support available and within framework of business to develop creative approaches to driving the business results
• Monitors sales and financial results and takes appropriate action at store level and communicates needs to supervisor
• Ensures store actions optimize sales, merchandise investment, wage investment and minimize stock shortage
• Ensures disciplined control of all store expenses
• Leads the store’s business planning process Human Resources
• To contribute to long term growth through minimum turnover, recruiting high level candidates as needed and maintaining and developing a store team of managers and service associates able to meet service and sales goals
• Encourages empowerment, reinforces ownership and leads a positive work environment
• Ensures management and service associates clearly understand and meet job expectations
• Selects, trains and motivates management and associates to meet their responsibility of a full and functional team
• Schedules and facilitates training sessions where needed to develop individual and overall team skills and abilities
• Models and coaches selling service as well as other skills
• Provides store management and service associates with continuous performance feedback and necessary training to assist them to meet current and future position requirements
• Inventory Management and Marketing
• To contribute to Company growth through marketing and inventory management and the achievement of appropriate gross margin return on investments
• Maximizes inventory to achieve planned sales through actions focused on selling what we own today and communication on what is needed to build the business
• Assesses and reacts to opportunities provided by competition
• Ensures operational integrity in routines and practices in how the store works
• Trains managers and service associates in inventory management and supervises physical inventory count
• Trains / coaches and audits store management and associates regularly on meeting timelines and standards related to direction on markdowns, promotional set up, merchandising direction, damage processing, consolidations and overall store standards Visual Presentation/Store Maintenance
• To ensure the Brand Integrity of the company is reflected to customer
• Trains and supports management and service associates in the planning and supervision of store flips and regular merchandising needs
• Ensures store works to merchandising/flip calendars
• Ensures store meets visual merchandising and maintenance standards Policy & Procedures
• To contribute to the success of the Company’s growth and securing of our assets through implementation of effective Loss Prevention methods and policies and procedures
• Monitors the application of policies and procedures
• Models accurate and appropriate knowledge and use of policies and procedures
• Regular follow up and partnership with LP responsible on audit standards / results / training and actions needed to meet loss prevention standards in conjunction with maintaining service level
• Reviews and audits all payroll procedures to ensure accurate reporting at store level and reports back to have any corrections made Leadership Attributes
• To contribute to the building of a customer service driven Company through leadership skills and personal attributes
• Store Opening/Closing
• Responsible for all opening and closing procedures of the store on all designated shifts as per the store hours of operations. Note: If one cannot open or close store they are responsible for finding replacement staff and must immediately inform DM/RM.  

Experience, Skills, and Knowledge

• ASC requires a minimum of 5 years retail management experience
• Computer proficiency with MS Office; Outlook, Excel, Word
• Excellent interpersonal skills supporting a team environment
• Excellent English communication - verbal and written
• Excellent time management/project skills
• Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
• Ability to recognize and react to changing work demands
• Comfortable and confident in making effective autonomous (and group) decisions in a timely manner • Goal oriented: ability to stay focused on creating winning results
• Dedicated to high levels of Customer Service and Sales Productivity
• Transferability an asset and increases future opportunity on promotability
• Areas indicating leadership skills such as volunteer work
• Must be able to work shift standing and walking and be able to lift approx 20 lbs.
• Required to travel remote areas for business meetings
• Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions. • Supplemental Data: Provide any other additional information (e.g. access to vehicle, ability to travel, etc.)

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Essential Duties & Responsibilities

• Maximize personal sales at all opportunities
• Provide a friendly and welcoming environment
• Demonstrate how new product can mix with existing stock and previous purchases
• Communicate product and customer feedback to managers
• Apply Point of Sale knowledge to process needed transactions
• Handle multiple customers at fitting rooms by following all policies and procedures 
• Demonstrate effective phone etiquette through customer service
• Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
• Ensure ease of customer experience through visual presentation and overall store maintenance 
• Assist in the execution of the brand integrity and visual standards set by the company
• Attend and participate in store flips
• Clean, vacuum, fold, size, steam, replenish as assigned
• Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
• Maintain a professional appearance consistent with established dress code and image guidelines 
• Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Experience, Skills, and Knowledge

• Excellent interpersonal skills supporting both a team environment and customer service
• Excellent English communication- verbal and written
• Excellent time management/project skills
• Strong attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results

Pay Range: $16/hr-$19/hr

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Essential Duties & Responsibilities

• Maximize personal sales at all opportunities
• Provide a friendly and welcoming environment
• Demonstrate how new product can mix with existing stock and previous purchases
• Communicate product and customer feedback to managers
• Apply Point of Sale knowledge to process needed transactions
• Handle multiple customers at fitting rooms by following all policies and procedures 
• Demonstrate effective phone etiquette through customer service
• Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
• Ensure ease of customer experience through visual presentation and overall store maintenance 
• Assist in the execution of the brand integrity and visual standards set by the company
• Attend and participate in store flips
• Clean, vacuum, fold, size, steam, replenish as assigned
• Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
• Maintain a professional appearance consistent with established dress code and image guidelines 
• Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Experience, Skills, and Knowledge

• Excellent interpersonal skills supporting both a team environment and customer service
• Excellent English communication- verbal and written
• Excellent time management/project skills
• Strong attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Essential Duties & Responsibilities

• Maximize personal sales at all opportunities
• Provide a friendly and welcoming environment
• Demonstrate how new product can mix with existing stock and previous purchases
• Communicate product and customer feedback to managers
• Apply Point of Sale knowledge to process needed transactions
• Handle multiple customers at fitting rooms by following all policies and procedures 
• Demonstrate effective phone etiquette through customer service
• Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
• Ensure ease of customer experience through visual presentation and overall store maintenance 
• Assist in the execution of the brand integrity and visual standards set by the company
• Attend and participate in store flips
• Clean, vacuum, fold, size, steam, replenish as assigned
• Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
• Maintain a professional appearance consistent with established dress code and image guidelines 
• Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Experience, Skills, and Knowledge

• Excellent interpersonal skills supporting both a team environment and customer service
• Excellent English communication- verbal and written
• Excellent time management/project skills
• Strong attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

Assistant Managers support Store Managers and Associate Managers with the overall daily management, sales, training, and operations of the store.

Essential Duties & Responsibilities

• Delivering and Impacting Business Results
• Assist in motivating staff and align daily activities to achieve business goals
• Monitor sales floor and zone coverage to drive sales and maintain customer focus
• Model and Ensure dress code compliance
• Monitor service associate breaks and shift changes
• Communicate top and bottom sellers to Store Manager
• Respond to changing demands of the business
• Conduct hourly sales reads and coach staff on exceeding sales targets
• Achieve personal sales targets Customer Focus
• Protect the customer experience in all business areas
• Focus staff on the importance of the quality of our relationships with our customers
• Ensure proper training on product knowledge for staff
• Lead by example in client capture results Operational Standards
• Ensure compliance with all policies and procedures
• Ensure daily monitoring and execution of sales and payroll goals.
• Uphold and model established best practices
• Needs to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction
• Strict compliance and adhering to the application of policies and procedures Leadership Attributes
• Demonstrates flexibility and innovation in recognizing and reacting to changing work demands
• Effectively leverages and appropriately delegates responsibilities to staff.
• Fosters a challenging and positive team environment in which members participate, cooperate with and support each other
• Provides a clear sense of direction for service associates.
• Takes accountability for personal results Loss Prevention
• Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures
• Is knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit Standards

Experience, Skills, and Knowledge

• A minimum of 1 year of retail management experience
• Excellent interpersonal skills supporting a team environment
• Excellent English communication verbal and written
• Excellent time management/project skills
• Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results
• Hours/days of work vary due to the demands of the business
• Must be able to work shift standing and waking and able to lift approximately 20lbs, and to pack, unpack and move stock

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Essential Duties & Responsibilities

• Maximize personal sales at all opportunities
• Provide a friendly and welcoming environment
• Demonstrate how new product can mix with existing stock and previous purchases
• Communicate product and customer feedback to managers
• Apply Point of Sale knowledge to process needed transactions
• Handle multiple customers at fitting rooms by following all policies and procedures 
• Demonstrate effective phone etiquette through customer service
• Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
• Ensure ease of customer experience through visual presentation and overall store maintenance 
• Assist in the execution of the brand integrity and visual standards set by the company
• Attend and participate in store flips
• Clean, vacuum, fold, size, steam, replenish as assigned
• Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
• Maintain a professional appearance consistent with established dress code and image guidelines 
• Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Experience, Skills, and Knowledge

• Excellent interpersonal skills supporting both a team environment and customer service
• Excellent English communication- verbal and written
• Excellent time management/project skills
• Strong attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Overview

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Essential Duties & Responsibilities

• Maximize personal sales at all opportunities
• Provide a friendly and welcoming environment
• Demonstrate how new product can mix with existing stock and previous purchases
• Communicate product and customer feedback to managers
• Apply Point of Sale knowledge to process needed transactions
• Handle multiple customers at fitting rooms by following all policies and procedures 
• Demonstrate effective phone etiquette through customer service
• Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
• Ensure ease of customer experience through visual presentation and overall store maintenance 
• Assist in the execution of the brand integrity and visual standards set by the company
• Attend and participate in store flips
• Clean, vacuum, fold, size, steam, replenish as assigned
• Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
• Maintain a professional appearance consistent with established dress code and image guidelines 
• Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Experience, Skills, and Knowledge

• Excellent interpersonal skills supporting both a team environment and customer service
• Excellent English communication- verbal and written
• Excellent time management/project skills
• Strong attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results