CharterUP
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About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
Title: Recruiter, GTM
Reports to: Head of Talent Acquisition
Location: Austin, TX
CharterUP is hiring a GTM Recruiter to help build and scale our revenue organization. This role sits close to TA leadership and will flex across a wide range of hiring needs, from senior, high-impact searches to core revenue hiring. You’ll operate with a high degree of ownership, stepping into both strategic and executional work as the business requires. This is a high-growth environment. The right person is comfortable moving between building pipelines for hard-to-fill roles, running high-volume searches, and jumping in wherever the team needs support.
While this role is remote, we expect regular in-person collaboration in our Austin, TX office at key points throughout the year.
What You’ll Do
Own GTM hiring across levels
- Lead full-cycle recruiting for sales and revenue roles, including Account Executives, Sales Leadership, and supporting GTM functions
- Support a mix of senior, specialized, and high-volume hiring depending on business needs
Build pipelines and drive outcomes
- Source and engage passive talent through targeted outreach and market mapping
- Manage funnel health, maintain strong conversion rates, and deliver against hiring timelines
Partner with the business
- Work closely with hiring managers and senior leaders to define role requirements and calibrate on talent
- Provide market insights and candidate feedback to inform hiring decisions
Operate with flexibility
- Step into different areas of the recruiting function as needed, including sourcing, process support, and cross-functional hiring
- Adapt quickly as priorities shift in a fast-paced, high-growth environment
Improve how we hire
- Identify gaps in process and contribute to improving workflows, tools, and reporting
- Maintain strong ATS hygiene and recruiting discipline (Greenhouse preferred)
What You’ll Bring
GTM recruiting experience
- 4–7+ years of full-cycle recruiting experience with exposure to GTM or sales hiring
- Experience hiring for quota-carrying roles and supporting revenue teams
Strong sourcing and execution
- Ability to build pipelines from scratch and engage passive candidates
- Comfortable managing multiple searches with competing priorities
Business partnership
- Clear communication style and ability to work with hiring managers at different levels
- Sound judgment on candidate quality and role fit
Adaptability and ownership
- Comfortable operating in ambiguity and adjusting to changing priorities
- Willing to take on work outside of a defined lane when needed
Operational discipline
- Experience managing pipelines, tracking metrics, and using ATS systems effectively
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Hiring Manager interview
- Step 3 - Video call: Team interviews
- Step 4 - Offer & Background Check
- Welcome aboard!
Global Benefits & Perks at CharterUP
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
Ready to apply?
Apply to CharterUP
About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
Title: Principal Recruiter
Reports to: Head of Talent Acquisition
Location: Austin, TX
CharterUP is seeking a highly skilled and resourceful Principal Recruiter to serve as a strategic partner to the Head of Talent Acquisition. This role functions as a true extension of TA leadership, owning complex and high-impact searches across our Go-To-Market organization while driving recruiting strategy, execution, and hiring outcomes.
You will lead full-cycle recruiting for critical roles, including senior and leadership hires, while managing a meaningful requisition load across both high-volume and specialized searches. This is a fast-paced, high-expectation role that requires the ability to execute at volume and navigate ambiguous, hard-to-fill searches with precision.
You will be trusted to operate with a high degree of autonomy, represent TA leadership in executive-level conversations, and influence hiring decisions at the highest levels of the organization. The right person for this role has built GTM functions before, speaks the language of sales and revenue leadership, and brings the executive credibility to match.
While this role is remote, we expect regular in-person collaboration in our Austin, TX office at key points throughout the year.
What You’ll Do
Own the GTM build
- Lead full-cycle recruiting for senior and leadership GTM roles, including VP and Director-level hires across sales and revenue functions
- Build and execute targeted sourcing strategies for competitive, hard-to-fill talent markets
- Partner on executive-level hiring as a strategic extension of TA leadership
Drive pipeline and outcomes
- Build high-quality pipelines through outbound sourcing and disciplined funnel management
- Maintain strong pass-through rates by setting a clear bar and qualifying candidates effectively upfront
- Work backward from aggressive timelines to consistently deliver results
Operate as a strategic partner
- Serve as a right hand to the Head of TA, stepping in for leadership conversations and stakeholder management when needed
- Partner directly with senior leaders to define hiring strategy and calibrate on talent
- Give the TA function air cover during high-velocity periods
Raise the bar on execution
- Manage a full requisition load across both high-volume and specialized searches
- Identify gaps in process and drive improvements across workflows, tooling, and reporting
- Set the standard for operational excellence across the recruiting function
What You’ll Bring
GTM recruiting depth
- 6+ years of full-cycle recruiting with deep ownership of GTM hiring
- Proven track record building GTM teams across VP, Director, and quota-carrying roles
- Experience recruiting into growth-stage or scaling organizations where the org chart changes quarter to quarter
Sourcing and conversion
- Consistent track record building pipelines from scratch for hard-to-fill, senior roles
- Ability to engage and convert passive talent, not just work inbound applicants
Executive presence and judgment
- Comfortable in senior-level conversations and capable of influencing hiring decisions
- Strong read on talent and business needs, with the judgment to push back when the bar isn't met
- Trusted to operate independently and represent TA leadership when it counts
Operational rigor
- Experience managing funnel metrics, pass-through rates, and time-to-fill
- Strong ATS proficiency and reporting discipline (Greenhouse experience preferred)
- High level of accountability and autonomy without needing to be managed
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Hiring Manager interview
- Step 3 - Video call: Team interviews
- Step 4 - Offer & Background Check
- Welcome aboard!
Global Benefits & Perks at CharterUP
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
Ready to apply?
Apply to CharterUP
About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
Title: Head of People
Location: Austin, Texas
As we scale, we need a People leader who can help the company move from reactive HR support to a disciplined, high-accountability People function that protects the business, enables leaders, and builds the infrastructure required for growth. This person will create the structure, processes, and standards that help the company run well as it scales. They will work at both the strategic and day-to-day levels, setting direction, solving problems directly, and building an operation that is consistent, reliable, and built to last.
This is not a traditional culture-programs-first HR role, and it is not a handoff role. We are looking for a senior Head of People who is equally comfortable operating as a strategic executive, a compliance-minded risk leader, and an HR operations builder. This person will bring order, rigor, and sound judgment to complex employee matters while building the systems, processes, and management practices that reduce risk and improve performance over time.
The Head of People will build and strengthen CharterUP’s approach to employee relations, HR operations, performance management, leadership enablement, and people analytics, while partnering closely with the executive team to align people strategy with company growth. This person should know how to work backward from business goals, operating needs, and customer expectations to build people practices that support how the company runs.
What You’ll Do
- Build the People function CharterUP needs for its next stage of growth.
- Create the structure, processes, and standards that help the company run well as it scales.
- Build and improve the systems and programs that support employee relations, HR operations, performance management, leadership enablement, and people analytics.
- Help ensure compensation and benefits programs are practical, competitive, and able to scale with the business.
- Build practical, repeatable processes that help leaders set expectations, give feedback, address issues early, and lead their teams more effectively.
- Partner with the executive team on organizational design, workforce planning, and key people decisions as the company grows.
- Lead complex employee matters with sound judgment and strong follow-through.
- Build in close partnership with Legal to ensure people practices are compliant, practical, and well managed.
- Partner with Finance on headcount planning, compensation, people-related reporting, and other key workforce decisions.
- Improve visibility and analytical rigor into headcount, attrition, hiring, performance, and other key people trends.
- Build a People operation that is clear, reliable, and able to support a growing business with consistency and accountability.
- Lead and strengthen the People team over time, raising the bar on execution, judgment, and service to the business.
What You’ll Bring
- 10+ years of HR leadership experience.
- Strong depth in employee relations, compliance, HR operations, and performance management.
- Experienced with HRIS systems and related technology
- Experience building or improving a People function in a growing company.
- A builder’s mindset and the ability to operate at both a strategic and hands-on level.
- Strong judgment in employee relations, compliance, and people risk.
- Experience handling sensitive and high-stakes employee matters.
- Strong manager coaching skills, especially around feedback, accountability, documentation, and performance issues.
- The ability to work backward from company goals, operating needs, and customer expectations rather than relying on generic HR playbooks.
- Experience building people processes in close partnership with Legal.
- Comfort with people systems, reporting, and using data to support better business decisions.
- Experience partnering with executive leaders on organizational needs, workforce planning, and change.
- Multi-state experience required; international experience is a plus.
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Team Interviews
- Step 3 - Video call: Executive Interviews
- Step 4 - Offer & Background Check
- Welcome aboard!
Global Benefits & Perks at CharterUP
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
Ready to apply?
Apply to CharterUP
About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
Title: People Operations Manager
Reports to: Head of People Operations
Location: Austin, Texas
About the Role
As the People Operations Manager, you will be responsible for building and scaling the operational infrastructure that powers how our People team runs. This is a highly execution-focused role where you will design, implement, and optimize the processes, systems, and workflows that support the full employee lifecycle. You’ll be expected to bring structure to ambiguity, improve efficiency across the organization, and ensure that core People Operations run smoothly and accurately at all times.
Success in this role requires a strong operator mindset. You should be comfortable owning work end-to-end, identifying gaps without being prompted, and moving quickly to implement solutions that scale. This is an environment where priorities shift, expectations are high, and the pace is fast. This role is best suited for someone who enjoys building, automating, and improving systems, and who takes pride in delivering high-quality work with minimal oversight.
While this role is remote, we expect regular in-person collaboration in our Austin, TX office at key points throughout the year.
Responsibilities
Build & Scale People Infrastructure
- Design and implement scalable People Operations processes across onboarding, offboarding, and the broader employee lifecycle
- Identify inefficiencies and streamline or automate workflows to improve speed and accuracy
- Create and maintain SOPs that drive consistency and clarity across teams
- Build systems and processes that can scale with continued company growth
Execution & Operational Excellence
- Own day-to-day People Operations execution, ensuring work is completed accurately and on time
- Manage high-volume workflows with strong attention to detail
- Partner cross-functionally with Talent Acquisition, Payroll, and Finance to ensure seamless operations
- Ensure nothing falls through the cracks across competing priorities
Compliance & Risk Management
- Maintain compliance across federal, state, and multi-state employment regulations
- Build and manage processes that ensure audit readiness and reduce risk
- Partner closely with Payroll on compensation, benefits, and leave of absence administration
Systems, Data & Automation
- Own and optimize HR systems (Rippling or similar), ensuring data integrity and usability
- Evaluate and implement tools that improve efficiency and reporting capabilities
- Build reporting and dashboards that support data-driven decision making
- Support QBRs and leadership reporting with clear, actionable insights
- Experience using analytical methods, tools and concepts to identify, design, recommend, and implement compensation solutions
Employee Lifecycle Operations
- Ensure onboarding and offboarding processes are efficient, consistent, and well-executed
- Partner with Talent Acquisition to create a smooth transition from candidate to employee
- Manage internal inquiries through ticketing systems, ensuring timely and accurate responses
Experience and Expertise
- 5+ years of experience in People Operations within a high-growth environment
- Demonstrated experience building and improving processes and systems
- Strong operational mindset with a focus on execution and outcomes
- Experience with HR systems (Rippling is a plus) and a focus on automation
- Solid understanding of compliance and multi-state employment practices
- High attention to detail and ability to manage multiple priorities effectively
- Comfortable operating in a fast-paced environment with evolving priorities
Recruiting Process
- Step 1 - Video interview with Talent Acquisition
- Step 2 - Video interview with the Hiring Manager
- Step 3 - Video interview(s) with other team members
- Offer & reference check
- Welcome aboard!
Global Benefits & Perks at CharterUP
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
Ready to apply?
Apply to CharterUP
About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
CharterUP is seeking a Senior Software Engineer (Full Stack, Frontend Focus) to architect, implement, and own a wide variety of customer-facing and back-office software systems powering our two-sided marketplace business. You’ll work closely with our engineering leaders, product managers, and engineering team to design and build systems that will scale with our rapidly growing business needs. You will lead a wide variety of technology initiatives across multiple disciplines, including REST API Services, Web Applications, Mobile Apps, Data Engineering, and DevOps.
Title: Senior Software Engineer
Reports to: Engineering Manager
Location: This position is based in Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).
- Build high-quality software using JavaScript (Vue, React) on the frontend and Java on the backend, leveraging AI-assisted development tools to improve speed and quality.
- Deploy robust applications to AWS, ensuring scalability, reliability, and continuous improvement through intelligent monitoring and automation.
- Define and advocate for engineering best practices, tooling, and development processes, including thoughtful adoption of AI-driven approaches that enhance code quality and developer productivity.
- Mentor junior engineers, sharing best practices in both traditional and AI-enhanced development techniques, and foster a culture of learning and innovation.
- Collaborate cross-functionally to align technical implementation with evolving business needs and product vision, identifying opportunities where AI technologies can create value or efficiency.
- 4+ years of professional experience as a full stack software engineer, with hands-on leadership of end-to-end projects in fast-paced environments.
- Strong frontend development skills using modern frameworks like Vue, React, or Angular.
- Proven backend experience in JVM-based environments (Java, Kotlin, C#, etc.), delivering scalable and maintainable solutions for real-world customer needs.
- Solid understanding of cloud infrastructure, especially with AWS, and familiarity with AI-based development or deployment tools.
- Collaborative team player who thrives in cross-functional teams, embraces emerging AI capabilities, and takes full ownership of complex, high-impact deliverables.
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Live Coding Interview
- Step 3 - Video call: Two Team Interviews
- Step 4 - Offer & background check
- Welcome aboard!
Global Benefits & Perks at CharterUP
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
Ready to apply?
Apply to CharterUP
About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About CharterUP
CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
CharterUP is seeking a Senior Software Engineer – Frontend to design, build, and own high-quality user experiences across our two-sided marketplace. You’ll work closely with engineering leadership, product managers, and designers to deliver responsive, performant, and scalable web applications that support our rapidly growing business. In this role, you’ll lead frontend-focused initiatives while collaborating closely with backend and platform teams to ensure seamless, reliable user experiences.
Title: Senior Software Engineer - Frontend
Reports to: Engineering Manager
Location: Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).
What You’ll Do
- Design and build scalable, high-performance frontend applications using modern frameworks (e.g., Vue)
- Partner with UX/UI designers to deliver intuitive, accessible, and responsive user experiences
- Collaborate with backend engineers to define and integrate APIs, ensuring smooth end-to-end functionality
- Drive frontend best practices across code quality, testing, performance, and maintainability
- Mentor engineers and contribute to a culture of continuous improvement, incorporating modern and AI-assisted development workflows where appropriate
What You’ll Bring
- 4+ years of experience as a frontend or full-stack software engineer with strong frontend focus
- Proficiency in HTML, CSS, JavaScript (ES6+), and TypeScript, with experience in modern frameworks (React, Vue, or Angular)
- Strong understanding of web performance, accessibility, and responsive design principles
- Experience leading projects or major features from concept to production in fast-paced environments
- Hands-on, ownership-driven mindset with interest in leveraging modern tools—including AI-assisted development—to improve quality and velocity
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Live Coding interview
- Step 3 - Video call: Team interviews
- Step 4 - Offer & reference check
- Welcome aboard!
Compensation
- Estimated base salary for this role is $160,000-$170,000
- Comprehensive benefits package, including fully subsidized medical coverage for the employee
- 401(k) plan
- Equity
Global Benefits & Perks at CharterUP
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
Ready to apply?
Apply to CharterUP
About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
CharterUP is seeking a Staff Software Engineer - Full Stack to architect, implement, and own a wide variety of customer-facing software systems powering our two-sided marketplace business. You’ll work closely with our engineering leaders, product managers, and engineering team to design and build systems that will scale with our rapidly growing business needs. You will lead a wide variety of technology initiatives across multiple disciplines, including Web Applications, REST API Services, Mobile Apps, Data Engineering, and DevOps.
Title: Staff Software Engineer - Full Stack
Reports to: Engineering Manager
Location: This position is based in Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).
- Lead the design, development, and delivery of high-quality software products, leveraging modern development practices and AI-assisted tools where appropriate.
- Partner with UX/UI designers to build intuitive, responsive user interfaces and explore opportunities to enhance user experiences through intelligent automation.
- Establish and advocate for software engineering best practices, including the thoughtful adoption of AI-driven development workflows to improve productivity and quality.
- Mentor junior engineers, fostering growth in both technical and AI-enhanced development skills, and promote a culture of continuous improvement.
- Drive the technical vision, providing guidance on complex decisions and identifying where AI capabilities can accelerate innovation or efficiency.
- 8–12+ years of experience as a professional full-stack software engineer.
- Proficiency in building Java backend services and frontends using Vue, React, or Angular.
- Strong understanding of cloud infrastructure, ideally AWS, and awareness of emerging AI-based tools for deployment, testing, and observability.
- Proven track record of leading projects from concept to deployment in fast-paced environments, including evaluating or integrating AI-driven tooling into the development lifecycle.
- Hands-on coder who takes full ownership of complex, end-to-end deliverables, continuously exploring ways AI-assisted technologies can improve speed, reliability, and developer experience.
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Live Coding Interview
- Step 3 - Video call: Two Team interviews
- Step 4 - Offer & background check
- Welcome aboard!
Global Benefits & Perks at CharterUP
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
Ready to apply?
Apply to CharterUP
About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
CharterUP is seeking a Staff Software Engineer - Infrastructure to architect, build, and own the core platform and infrastructure systems that power our two-sided marketplace. You’ll partner closely with engineering leadership, product managers, and application teams to design and operate scalable, reliable, and secure systems that support our rapidly growing business.
In this role, you will lead initiatives across cloud infrastructure, platform engineering, DevOps, observability, and data systems—ensuring our applications and services can scale efficiently while enabling fast, high-quality product development.
Title: Staff Software Engineer - Infrastructure
Reports to: VP of Engineering
Location: Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).
What You’ll Do
- Lead the design and evolution of scalable, secure, and highly available infrastructure, leveraging modern DevOps practices and AI-assisted tooling where appropriate.
- Build and enhance platform capabilities (CI/CD, infrastructure-as-code, developer tooling) to enable faster, more reliable product development.
- Drive reliability, performance, and cost efficiency through observability, automation, and intelligent alerting.
- Establish and promote infrastructure best practices, including AI-driven workflows for deployment, monitoring, and incident response.
- Partner cross-functionally and mentor engineers, while leading incident response and continuous improvement efforts to strengthen system resilience.
What You’ll Bring
- 8–12+ years of experience in infrastructure, DevOps, or platform engineering roles.
- Strong expertise in cloud infrastructure (preferably AWS) and distributed systems design.
- Proficiency with infrastructure-as-code and CI/CD systems, plus experience with containerization/orchestration (e.g., Docker, Kubernetes).
- Experience building observability systems and improving reliability at scale, with familiarity using AI-driven tools for automation and monitoring.
- Proven track record of leading complex infrastructure initiatives with a hands-on, ownership-driven mindset focused on reliability, efficiency, and developer experience.
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Hiring manager interview
- Step 3 - Video call: Team interviews
- Step 4 - Offer & reference check
- Welcome aboard!
Global Benefits & Perks at CharterUP
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
Ready to apply?
Apply to CharterUP
About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
CharterUP is seeking a Senior Software Engineer with experience in marketplace, dynamic pricing, and auction-based systems to design, build, and evolve the core systems that power our two-sided marketplace. You’ll work closely with engineering leadership, product managers, and cross-functional teams to develop pricing, matching, and transaction systems that drive efficiency, liquidity, and growth. In this role, you’ll contribute to systems that handle real-time pricing, supply-demand balancing, and competitive bidding dynamics leveraging modern development practices and AI-assisted tools to improve decisioning, performance, and developer velocity.
Title: Senior Software Engineer
Reports to: Engineering Manager
Location: Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).
What You’ll Do
- Design and build systems that power dynamic pricing, marketplace matching, and auction workflows, using modern and AI-assisted development practices
- Develop high-quality full-stack applications (React, Vue) and backend services (Java), enabling scalable and reliable marketplace operations
- Implement and optimize pricing logic, bidding mechanisms, and supply-demand balancing, incorporating data-driven and AI-informed approaches where appropriate
- Ensure scalability, reliability, and performance of marketplace systems through robust architecture and AWS-based infrastructure
- Collaborate cross-functionally with product, data, and business teams to refine pricing strategies and identify opportunities to enhance marketplace efficiency using AI
What You’ll Bring
- 4+ years of experience as a full-stack or backend-leaning software engineer in fast-paced environments
- Experience building or working on marketplace, pricing, auction, or matching systems
- Strong backend skills with JVM-based languages (Java, Kotlin, etc.) and experience with modern frontend frameworks (React, Vue, or Angular)
- Solid understanding of distributed systems and cloud infrastructure (preferably AWS), with exposure to AI-assisted tools or data-driven systems
- Ownership mindset with the ability to translate complex marketplace dynamics (pricing, liquidity, supply-demand) into scalable technical solutions, leveraging modern and AI-enhanced approaches where appropriate
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Live Coding interview
- Step 3 - Video call: Team interviews
- Step 4 - Offer & reference check
- Welcome aboard!
Global Benefits & Perks at CharterUP
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
Ready to apply?
Apply to CharterUP
About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
Title: Principal Software Engineer
Reports to: Vice President of Engineering
Location: Austin, TX (Hybrid: Monday, Wednesday, Friday in-office)
CharterUP is looking for a Principal Software Engineer with deep infrastructure experience to lead the deployment of AI across the enterprise, automating workflows and driving productivity at our growth-stage marketplace. You’ll build products that replace manual processes, collaborate cross-functionally to uncover high-impact opportunities, and ensure secure, scalable systems that keep pace with rapid growth.
What You’ll Do
- Own and evolve core infrastructure systems while building AI-powered tools that automate workflows and boost productivity
- Leverage your infra expertise to guide AI-assisted development and rapidly ship reliable, scalable prototypes
- Collaborate across teams to identify operational inefficiencies and deliver automation that drives measurable impact
- Supervise AI-generated technical decisions, stepping in to debug complex issues as needed
- Set technical direction and champion best practices that integrate AI effectively into our engineering culture
What You’ll Bring
- 12+ years of hands-on experience designing and scaling infrastructure in fast-paced, high-growth environments
- Proven ability to identify inefficiencies and automate manual workflows using practical, AI-driven solutions
- Strong technical judgment with the ability to guide and debug complex systems across backend (Java) and frontend (Vue or React) stacks
- Deep understanding of cloud infrastructure, preferably AWS or GCP, and a passion for building reliable, scalable systems
- High ownership mindset with a track record of leading complex projects and delivering impactful tools across teams
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Hiring Manager interview
- Step 3 - Video call: Team interviews
- Step 4 - Offer & background check
- Welcome aboard!
Global Benefits & Perks at CharterUP
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
Ready to apply?
Apply to CharterUP