About the Role

As a Staff Data Scientist - Growth and Marketing, you’ll be seen as a thought leader among Growth, Marketing, and Revenue partners to help them be rigorous and thoughtful on how to best use data. You will bring an experienced perspective among the team to inform their roadmaps, shape their thinking, and drive outcomes. You will contribute directly to the growth of the company, via streamlining marketing measurement and approaches, leveraging statistical rigor via modelling & causal inference to teams, and via identifying new opportunities for continued and sustained impact across the org.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Partner with Growth, Marketing, Revenue, and Operations to turn ambiguous business questions into clear analytical recommendations that influence strategy and decision-making
• Build and iterate on lead, account, and ICP scoring models that help reps prioritize efforts and partner with Ops on data-driven territory design
• Develop models to analyze successful high-performer rep patterns to optimize onboarding and productivity
• Architect and maintain a trusted marketing measurement framework (e.g. MMM, incrementality testing [geo tests, holdouts, lift studies]), & align on consistent metric definitions (e.g. CAC, conversion, retention)
• Develop spend optimization & channel allocation frameworks that account for saturation, diminishing returns, and the tradeoff between short-term acquisition and long-term outcomes
• Apply causal inference methods (DiD, synthetic controls, quasi-experiments) to own channel-level incrementality measurement, with clear decision rules & guardrails for each approach
• Design and scale repeatable experimentation frameworks for channel, creative, and audience testing, increasing velocity without compromising rigor

Requirements

• 7+ years in data science/analytics roles, at least 3 of those years with Marketing, Sales, and/or Revenue teams
• Demonstrated ability to navigate an ambiguous data environment, with start-up experience preferred related questions and provide approaches with appropriate statistical rigor to a wide variety of stakeholders
• Familiarity with CRMs (e.g. Salesforce), Marketing Platforms, and the metrics / terminology associated with them (CAC, Opps, etc.) 
• Experience with modeling work that spans at least some of: MMM, LTV, Lead Scoring, Attribution Modeling, and Segmentation
• Strong technical proficiency: SQL, Python or R, modern ELT/ETL, OLAP databases (e.g., Snowflake), dbt, BI tools (e.g., Tableau, Hex), and experience setting up and scaling experimentation programs (A/B tests, causal inference, lift measurement)
• Excellent ability to communicate, collaborate, and influence business partners at all levels
• Bonus: Healthcare Experience, Start-up Experience
• Passion for mission-driven work in mental health or healthcare settings and a desire to apply your skills to improve outcomes
• Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information 

The total target base compensation for this role will be between $190,000 and $270,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-hybrid

About the Role

As a Staff Data Scientist, you’ll be seen as a tech lead thought leader across company leaders and across Product, Engineering, Design, Operations, and Clinical teams. You will help the company be rigorous and thoughtful on how to best use data and apply statistical methods. You will bring an experienced perspective among the team to help them polish their thinking and ultimately inform their roadmaps, shape their thinking, and drive outcomes. You will be a highly engaged cross-functional partner that is sought out to solve challenges and will be able to bridge the gap between technical and non-technical stakeholders, upleveling those around you.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Partner with Product, Engineering, Design, Clinical, Operations, and Machine Learning teams to turn ambiguous questions into clear analytical recommendations that influence strategy and decision-making.
• Build and establish models and analyses using appropriate statistical methods that identify key roadmap items to prioritize across the respective teams.
• Regularly influence leaders to accept recommendations and define the metrics that matter which will generate concrete and notable impact to the company’s mission.
• Partner closely with Analytics and Data Engineering to define key objectives for the team, design and scale repeatable frameworks, and enable broader self-serve use of existing tools & methods while keeping a high bar when it comes to analytical rigor.
• Be a causal inference expert with knowledge across several methodologies (e.g. Experimentation, Diff-in-Diff, IV, Propensity Score, etc.) and serve as a key stakeholder in enabling this thinking. 
• Form and vocalize opinions on how we should do things and gain trust among company leaders as a key partner they should feel empowered to reach out to for brainstorming and new initiatives.
• Serve as a tech lead for the Data Science org with strong mentorship of peers.  

Requirements

• 7+ years in data science/analytics roles, at least 3 of those years in a tech lead capacity.
• Demonstrated ability to navigate an ambiguous data environment, with start-up experience preferred related questions and provide approaches with appropriate statistical rigor to a wide variety of stakeholders. 
• Experience with modeling that led to clear and concrete adoption of recommendations and demonstrated visible impact
• Detailed knowledge of causal inference methods including (but not limited to): RCT, Diff-in-Diff, IPW, Propensity Score, Instrumental Variables, Variance Reduction, etc.
• Experience with leveraging LLMs on text to generate insights and amplify existing work.
• Strong technical proficiency: SQL, Python or R, modern ELT/ETL, OLAP databases (e.g., Snowflake), dbt, BI tools (e.g., Tableau, Hex), and experience setting up and scaling experimentation programs (A/B tests, causal inference, lift measurement).
• Excellent ability to communicate, collaborate, and influence business partners at all levels, but especially executives and those at Director+ levels.
• Bonus: Healthcare Experience, Start-up Experience
• Passion for mission-driven work in mental health or healthcare settings and a desire to apply your skills to improve outcomes
• Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $190,000 and $270,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-hybrid