About the Role

As an Executive Assistant at Charlie Health, you’ll play a key role in providing seamless support to multiple members of the executive team. Your role will include calendar management, travel coordination, meeting logistics and preparations, assisting in recruiting efforts, and preparing daily briefs. You will also be responsible for fostering clear communication across departments. Your role will extend the impact and reach of the executives you support, contributing to overall company success.

Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to impact thousands of lives in a meaningful way.

Responsibilities

• Executive Support
• Provide comprehensive administrative support including detailed calendar management, coordinating meeting logistics, and tracking agendas + necessary follow ups 
• Prepare daily briefs summarizing key items for review, ensuring timely information flow
• Develop background information sheets for meetings to ensure informed discussions
• Assist with recruiting efforts including scheduling interviews, pipeline management and managing all candidate communications
• Manage tracked documentation in both Google and Microsoft workspaces to keep tabs on important metrics and information
• Conference and speaking engagement preparations, including: registration logistics, meeting outreach + scheduling, agenda / itinerary preparation
• Maintaining sensitive information with utmost privacy and discretion
• Travel Management
• Coordinate travel arrangements and create detailed itineraries, including tracking and processing expenses
• Partner with Chief Clinical Officer to develop detailed quarterly strategy for scheduling field travel in each region
• Liaise with regional sales leaders to help create agendas so that time in field is productive and effective
• Other:
• Participate in ad hoc projects as needed to support the broader team
• Organize large team dinners and other team building events including happy hours, team off sites, retreats, etc.
• Act as a thought partner to the other Executive Assistants on the team ensure smooth overall executive and company support 

Requirements

• 4+ years of experience as a C-Suite level Executive Assistant, preferably in a startup or fast-paced environment
• Experience supporting multiple executives, across various times zones, is a plus 
• Strong organizational and communication skills. Multi-tasking is a must
• High EQ; excellent oral and written communication skills with strong executive presence
• Proficient in Google Workspace. CRM (Salesforce) systems is a plus
• Meticulous attention to detail in all aspects of work
• Self-starter with a proactive mindset and a sense of urgency
• Willingness to tackle a wide range of tasks and challenges, providing support wherever needed and demonstrating flexibility in addressing diverse needs across the organization
• Greater NYC based and excited to be in the NYC office 4+ days / week

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $97,000 - $130,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Hybrid

About the Role

We are hiring a high-performing Sr. Analyst/Associate to join the Office of the CEO, reporting directly to the Chief of Staff. This role sits at the center of the company’s decision-making engine.

You will combine structured project management with rigorous KPI and data analysis to keep the organization aligned, accountable, and executing at a high level. You’ll support CEO and Chief of Staff initiatives, build performance reporting, coordinate cross-functional workstreams, and help ensure critical priorities move forward with clarity and speed.

This is the ideal role for someone who is analytical, detail-oriented, organized, and motivated by the challenge of helping a high-growth company operate with discipline.

What You’ll Do

KPI Tracking, Analysis & Performance Insights

• Build and maintain dashboards, models, and reporting that highlight business performance and emerging trends.
• Analyze core metrics to identify inflections, risks, and opportunities, then translate findings into clear insights for the CEO and Chief of Staff
• Partner with analytics and operational leaders to ensure reporting is accurate, consistent, and reflective of the company’s priorities
• Contribute to monthly/quarterly reviews, CEO summaries, and data-driven narrative updates

Project Management & Execution

• Manage cross-functional projects end-to-end, ensuring clarity of scope, timelines, milestones, and expected outcomes
• Track CEO- and Chief of Staff-led initiatives, keeping deliverables on pace and escalating risks with proactive solutions
• Build project plans, trackers, and operating systems that keep workstreams aligned and moving quickly
• Support execution of company operating rhythms including OKRs, planning cycles, leadership offsites, and executive meetings

Cross-Functional Leadership Support

• Coordinate with senior leaders to ensure alignment, follow-through, and accountability on high-priority deliverables
• Prepare materials for executive team meetings, management meetings, and CEO prep sessions
• Support the Chief of Staff in translating the CEO’s priorities into clear communication, action items, and structured follow-ups
• Help ensure the right information flows between teams at the right time to enable fast, high-quality decision-making

Executive-Ready Communication

• Draft clean, structured memos, presentations, and summaries for CEO use internally and externally
• Manage preparations for company wide all-hands
• Prepare briefing materials for meetings, synthesize discussions, and document next steps with precision
• Operate with exceptional attention to detail - every document should be final-quality

What We’re Looking For

• 2–5 years of experience in investment banking, consulting, private equity, corporate strategy, or an analytical operating role
• High performer with meaningful ownership experience, such as managing complex processes, coordinating across teams, or leading workstreams in demanding environments
• Strong analytical skills with the ability to build models, dashboards, and structured recommendations; advanced Excel required, SQL/Tableau a plus
• Strong slide-building and presentation skills (PowerPoint/Google Slides); healthcare analytics experience is a plus
• Proven project management skills: organized, deadline-driven, and able to manage multiple workstreams simultaneously
• Meticulous attention to detail and a commitment to producing high-quality work
• High degree of initiative and independence, with the ability to drive work forward in a fast-paced, ambiguous environment
• Excellent written and verbal communication, with the ability to distill complexity into clarity
• Operates well under pressure and works effectively with tight timelines
• Deep alignment with Charlie Health’s mission and a desire to contribute to meaningful work
• Located within 45 minutes of NYC and able to work 4+ days/week in office

Why This Role Is Different

This is not a typical analyst role.

You will gain:

• Daily visibility into CEO-level decision-making
• Ownership of high-impact, cross-functional projects
• Exposure to operations, analytics, product, and clinical leadership
• Accelerated learning and direct influence on organizational execution
• A strong foundation for future roles in Biz Ops, Strategy, Operations, or Chief of Staff tracks
• Work at a mission-driven company where your efforts directly contribute to saving lives and expanding access to behavioral health care
• A role designed for high-upside early talent: perfect for someone looking to transition from a rigorous analytical environment into operating work with a clear path to broader strategic responsibility

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $91,000 and $134,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $100,000 and $147,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.
 #LI-HYBRID

About the Role

As a member of the Growth Strategy team, you’ll drive Charlie Health’s national expansion by owning territory design, hiring strategy, and account assignment for our Outreach team, while also supporting planning needs across Community Engagement as part of the broader sales organization. This role is highly cross-functional, partnering closely with Outreach leadership and Talent Acquisition to determine where to hire, how many roles to open each month, and what types of Outreach reps are best suited for each market based on data and growth objectives.

You’ll also lead territory builds, support regional reshuffling, and work with the broader team to ensure accounts are assigned efficiently. As new roles become available, you’ll coordinate their release in a timely, strategic way to keep pace with company growth OKRs.

In addition to these responsibilities, you’ll support broader Growth Strategy initiatives related to market expansion, workforce planning, and operational efficiency across the Outreach organization. You’ll be given a high level of autonomy and responsibility, and we expect you to “think like an owner” in everything you do.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Own territory mapping and book building for the Outreach team, ensuring rep coverage is structured thoughtfully and deployed effectively
• Partner with Outreach leadership and Talent Acquisition to support workforce planning decisions, including where to hire, when to open roles, and how to align coverage with growth priorities
• Support account assignment, regional reshuffling, and rep coverage changes as the organization evolves
• Build and maintain analyses and planning tools related to TAM, hiring strategy, Community Engagement (inside sales) planning, capacity planning, and market expansion
• Help improve territory mapping, workforce planning, and book-building processes through scalable operational enhancements
• Support execution of key Outreach workflow changes by partnering on rollout coordination, planning support, and process documentation
• Conduct analyses of key business metrics and performance indicators to support data-driven decision-making
• Prepare and present findings, recommendations, and updates to Growth Strategy leadership and stakeholders

Requirements

• Bachelor’s degree
• 0–3+ years of full-time work experience; relevant internship experience in a start-up, consulting, or investment banking setting strongly preferred
• Experience with SQL and/or Tableau is a plus
• Exceptional communication, interpersonal, listening, and relationship-building skills
• Microsoft Office proficiency—Word, PowerPoint, Excel
• Resourceful with a natural ability to problem solve
• Proactive self-starter and natural multitasker
• Meticulous attention to detail
• Highly analytical, with an ability to construct research and data-driven recommendations
• Located within a 45-minute commute of New York City and able to work 4 days per week in our NYC office

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $70,000 and $115,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $77,000 and $126,500 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.  #LI-HYBRID

About the Role

We are looking for an entry-level Learning Architect to join our Curriculum team. In this role, you will focus on the development and delivery phase of the design process, transforming high-level outlines and subject matter expertise into polished learning materials.

This position is ideal for a detail-oriented creator who thrives on execution. You will build the foundation for life-changing conversations. Your designs will ensure that when a facilitator walks into a virtual room, they are confident, supported, and ready to make a real connection with clients.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

Curriculum & Content Development

• Content Transformation: Translate design blueprints and raw source material into cohesive learning modules, slide decks, and training packages
• Visual Design: Create professional, visually appealing content that present complex information in a digestible format
• Virtual Optimization: Adapt content specifically for virtual delivery platforms (such as Zoom or Teams), ensuring activities function smoothly within technical constraints

Facilitator Support & Scripting

• Facilitator Guides: Write comprehensive facilitator guides, including detailed talk tracks, timing cues, and transition notes to ensure consistent delivery across all instructors
• Instructional Support: Embed clear instructions within materials to help facilitators manage classroom dynamics and guide group discussions effectively

Learner Engagement Strategy

• Active Learning: Structure content to maximize learner participation, moving away from passive lectures toward interactive discussions and peer-to-peer learning
• Interactivity: Design and integrate interactive elements—such as polls, breakout scenarios, and reflection prompts—to maintain engagement in a virtual setting

Supplemental Materials

• Resources for Application: Develop participant workbooks, handouts, and extension activities that allow clients to practice new skills and apply concepts after the session

Requirements

Required:

• Educational Background: Bachelor’s degree in Instructional Design, Education, Communications, or a related field
• Tool Proficiency: Strong proficiency in presentation software (Google Slides, PowerPoint), document creation tools, and CMS, LMS systems
• Chameleon Writing Style: You can adapt your writing voice to match our brand - warm, empathetic, and conversational - rather than sticking to stiff, academic language
• User-Centric Mindset: Ability to design learning experiences that are empathetic to the learner's needs and environment

Preferred:

• VILT Experience: Familiarity with virtual training platforms and the unique challenges of remote instruction
• ID Models: Basic understanding of instructional design methodologies (e.g., ADDIE, SAM) or adult learning theories
• AI-Capable: You understand the value of using artificial intelligence in the design process, and utilize it to optimize workflows and content quality

The total target base compensation for this role is $42.00 per hour at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

#LI-REMOTE