As part of the Cabin Crew, you will play a pivotal role in guiding our clients through their digital journey. You will collaborate closely with clients to understand their business objectives, assess their current digital capabilities, and formulate strategies to achieve their goals. Your expertise will be instrumental in helping them to build digital products.

We're seeking a Product Strategist who embodies our passion for creating exceptional user experiences through innovation. This role is crucial for spearheading product development efforts that are informed by deep user research -- embodying human-centered design, and culminating in the launch of successful, market-leading products. The ideal candidate is a thinker and a doer with a robust understanding of how strategy, design, and technology intersect to solve real-world problems.

Responsibilities:

• Product Strategy & Execution: Develop and execute comprehensive product strategies rooted in human-centered design principles. Ensure alignment between user needs, business objectives, and technical feasibility from conception through launch.
• Feasibility Focus: Build a strategic balance across desirability, viability, and feasibility, with a key focus on collaboration with engineering to assess the product’s feasibility (determining what is technically and operationally achievable).
• Champion Human-Centered Design: Advocate for user-centered design throughout the product’s life. Bring clarity to ambiguous problem spaces, rapidly focusing the team’s energy on the most valuable paths forward.
• Product Lifecycle Ownership: Lead a range of Agile approaches (Scrum, Kanban, Lean) and seamlessly adapt and experiment with different methodologies to meet client needs. Set clear goals and ensure smooth execution at every stage of the product life cycle.
• Cross-functional Leadership: Work with teams across disciplines  — like strategy, engineering, and design — to deliver digital solutions that serve client needs. Build a team culture that values creativity, accountability, and innovation.
• User Research & Data Insights: Conduct research on users, analyze markets, and test product usability to shape product strategies. Use data and market trends to improve product performance and drive growth.
• Strategic Client Engagement: Partner closely with clients to understand their goals and provide strategic advice that helps them achieve those goals through digital products. Support business development by addressing client needs and sharing expertise.
• Measure Success: Track and analyze key metrics to evaluate the success of both client projects and product launches. Use this data to refine strategies and improve future performance.
• Present & Teach: Communicate product visions, design ideas, and plans clearly to various audiences, including executives and clients. Teach and mentor clients while leading teams to deliver high-quality results.

Requirements:

Proven track record in leading product strategy and UX design initiatives, with a strong portfolio showcasing successful digital product or innovation efforts.

Demonstrated ability to lead product development process from end-to-end, including research through user stories and engineering.

Strong experience in Agile development methods and processes.

Deep understanding of human-centered design principles and a user-first approach to product development.

Expertise in conducting comprehensive user research and translating insights into actionable product strategies and design decisions.

Exceptional leadership and collaboration skills, with the ability to inspire and motivate cross-functional teams.

Strong communication and presentation skills, capable of conveying complex concepts clearly and persuasively across different audiences.

Client Executive 

Role Overview

Client Executives at Cabin Consulting play a pivotal role in the development and nurture of long-term, sustainable client relationships.  Leaders in this role are accountable for top-line revenue and profitability of specified accounts - attained through driving a tailored account strategy, fostering strong client relationships, and identifying new business opportunities within the realms of digital innovation, product development, and digital adoption.

Through creation of high-performing teams, this role is also responsible for developing and commercializing opportunities, which includes crafting compelling points of view and driving the proposal and Statement of Work (SOW) creation process. Additionally, the Client Executive takes ownership of delivery management, ensuring successful project setup, staffing, quality oversight, and seamless project closeout. They also contribute to the growth of the team by supporting the professional development of individuals assigned to their accounts, ensuring the alignment of resources and fostering an environment of continuous learning and improvement. 

This multifaceted leadership position requires a balance of strategic thinking, relationship acumen, complex problem-solving, and strong operational execution.

Why Cabin?

At Cabin, we are more than just a digital innovation firm—we are a dynamic, boutique consultancy where creativity and collaboration thrive. Specializing in digital product discovery, design, and delivery, we work with clients across industries to bring groundbreaking ideas to life. As a company, we embrace a culture of deep focus, high-impact problem solving, and long-term partnerships, fostering an environment where innovation and collaboration are at the heart of everything we do.

The name "Cabin" reflects the essence of our work philosophy. Like a cabin in the woods, our space is a sanctuary for thoughtful reflection, creativity, and growth. Here, we remove the distractions of the outside world to focus on what truly matters—creating exceptional products that drive business success. Just as a cabin brings people together in a quiet, welcoming environment, we bring together talented professionals to collaborate, innovate, and achieve extraordinary results. At Cabin, you’re not just part of a team; you’re part of a community where your ideas are valued, your expertise is elevated, and your career can flourish.

Joining Cabin means taking on high-impact, high-visibility digital initiatives while working alongside a diverse, talented team of strategists, designers, and developers. You'll have the opportunity to shape the future of digital products, drive transformative change for our clients, and influence the product lifecycle from strategy through execution.

If you’re ready to contribute to meaningful work, drive digital transformation, and bring strategic vision to life, Cabin is the place for you.

Responsibilities

• Account Strategy
• Lead the strategic planning process for assigned accounts, ensuring alignment with client goals and business objectives and driving future business growth between Cabin and Client.
• Develop and manage commercial agreements to drive mutually beneficial partnerships.
• Position Cabin’s value proposition effectively, ensuring the delivery of tailored solutions that exceed expectations.
• Monitor client satisfaction and take proactive steps to maintain and improve relationships.
• Relationship Development
• Own and nurture relationships with key executives, buyers, and stakeholders within client organizations, becoming a trusted advisor.
• Expand existing relationships by identifying new buyers and fostering cross-functional connections.
• Map organizational structures and develop relationship maps to understand key decision-makers and influencers within the client organization.
• Opportunity Development
• Partner with Capability Leadership to socialize offerings and create client proposals 
• Own the full opportunity lifecycle from identification to proposal creation, pricing and profitability, and Statement of Work (SOW) execution.
• Manage opportunities within the sales pipeline, ensuring timely progression and addressing any obstacles.
• Regularly report on the status of opportunities to leadership, providing clear updates on pipeline health and next steps.
• Delivery Management
• Oversee project work at a macro level, ensuring overall quality, alignment with client expectations, and smooth execution.
• Proactively identify and remove blockers, collaborating with the team to keep projects on track.
• Assist with staffing decisions and project setup to ensure that the right resources are in place for successful delivery.
• Ensure delivery quality throughout the project lifecycle and manage project closeout to ensure all goals are met.
• People Development
• Serve as a strategic mentor for individuals assigned to accounts, providing guidance on both industry-specific knowledge and consulting skills.
• Foster an environment of continuous learning, helping team members grow professionally and develop their expertise.
• Support the career progression of team members, providing feedback and advice on skill development and opportunities for growth.

Qualifications

• Consulting Experience: 5-10 years of experience in consulting or adjacent professional services industries, with a proven track record of leading successful client engagements in the areas of digital innovation, product development, and digital adoption.
• Sales & Account Management: Strong background in sales, account development, and client relationship development or related experience.  Demonstrated ability to identify and drive new business opportunities while managing ongoing client relationships to ensure satisfaction and growth.  Trusted network of relevant relationships that can support the evolution of Cabin.  
• Relevant Industry Knowledge: Deep understanding of digital transformation, digital strategy, and emerging technologies. Experience working with clients in industries undergoing significant digital change, with the ability to apply that knowledge to drive impactful solutions.
• Leadership & Influence: Proven ability to provide leadership and influence to both internal teams and clients, driving account growth and delivering high-quality results. Ability to mentor, guide, and motivate team members to excel in their roles while achieving account objectives.
• Strategic Mindset: Strong strategic thinking skills with the ability to align client needs with consulting solutions that deliver measurable value. Comfortable navigating complex accounts, identifying and mitigating risks, and making decisions that influence the overall direction of the business.
• Communication & Collaboration: Excellent communication skills with the ability to build relationships at all levels of the client organization. Collaborative approach to working with internal teams to ensure seamless delivery and client satisfaction.  Demonstrated ability to communicate verbally, in writing, and in presentation form.  
• Growth Mindset: Strong desire and hustle to scale a quickly-growing business by leveraging the talents of a high-performing team.  Ability to effectively work within startup environment.  
• Financial and Operational Acumen:  Experience planning for and managing financial and operational targets and objectives.
• Business Acumen:  Strong understanding of how to support and build professional services business. 

As part of the Cabin Crew, you will play a pivotal role in guiding our clients through their digital journey. You will collaborate closely with clients to understand their business objectives, assess their current digital capabilities, and formulate strategies to achieve their goals. Your expertise will be instrumental in identifying opportunities for improvement, implementing innovative solutions, and optimizing digital processes
We are looking for visionary Digital Product Designers to lead design efforts and play a pivotal role in creating innovative digital solutions for our clients.

As a key member of our team, you will work closely with strategists, engineers, and other stakeholders to deliver exceptional digital experiences. This role demands a balance of creativity, technical understanding, and leadership skills to steer projects from conception to completion.

Responsibilities:

• Lead the design of digital products from concept through to launch, ensuring they meet client requirements and user needs.
• Collaborate with cross-functional teams, including strategists, engineers, and product managers, to create seamless, integrated solutions.
• Participate in user research and usability testing to gather insights and identify design opportunities.
• Develop comprehensive design strategies that align with client goals and brand guidelines.
• Create wireframes, prototypes, and high-fidelity designs using industry-standard tools (e.g., Figma, Adobe Creative Suite).
• Present design concepts and prototypes to clients and stakeholders, effectively communicating design decisions and gathering feedback.
• Mentor junior designers, fostering a collaborative and innovative design culture.
• Teach and coach client partners while delivering high quality artifacts and leading teams to achieve project outcomes.
• Stay abreast of the latest trends, technologies, and methodologies in digital design, UX/UI, and product development.
• Assist business development efforts in analyzing and articulating client needs during the proposal process. Act as a subject matter expert on UX/UI design and the Cabin strategic framework.

Requirements

A strong portfolio showcasing a wide range of digital product design work, including examples of projects you’ve led.

Expertise in UX/UI principles, graphic design, and prototyping tools.

Exceptional communication and presentation skills, with the ability to articulate design concepts clearly to diverse audiences.

Experience conducting user research and translating insights into design decisions.

Ability to work collaboratively in a cross-disciplinary team environment, with excellent project management skills.

Creativity, problem-solving skills, and attention to detail.

As part of the Cabin Crew, you will play a pivotal role in designing and orchestrating end-to-end services and experiences for our clients. You’ll help them navigate complex ecosystems of people, processes, policies, and technology while connecting customer experiences to the operations and systems that enable them.

You’ll collaborate closely with clients to understand their business objectives, assess their current capabilities, and shape strategies, services, and products that deliver real value. Your expertise in human-centered and service design will be instrumental in identifying opportunities, mapping and improving services, and guiding teams through ambiguity toward confident decisions.

We’re seeking a Strategist who embodies our passion for creating exceptional user and customer experiences through innovation. This is a hands-on individual contributor role for someone who can think in systems, lead with service design, and still roll up their sleeves to do the work, balancing strategy, design, and technology to solve real-world problems.

Responsibilities:

Lead service and product initiatives end-to-end

• Lead and execute service and product initiatives from discovery through definition and into delivery, using human-centered and service design frameworks to ensure everything is deeply rooted in real user and customer needs.
• Develop and execute experience, service, and product strategies that align user needs, business goals, and operational feasibility.

Drive service design and ecosystem thinking

• Lead service blueprinting, journey mapping, ecosystem mapping, and stakeholder mapping efforts to align teams on how a service works today and how it should work tomorrow.
• Connect frontstage experiences (customers, end users, partners) with backstage realities (teams, processes, systems, policies) to design services that are both delightful and deliverable.
• Identify gaps, failure points, and opportunities across the end-to-end service, beyond any single touchpoint or interface.

Create clarity in ambiguous spaces

• Facilitate problem framing and visioning work when the problem and solution are not yet clear, helping teams understand what to tackle first and why.
• Design and structure experiments, prototypes, and pilots that test not just interfaces, but entire service moments (people + process + tech).
• Translate complex ecosystem insights into clear narratives, options, and recommendations for decision-makers.

Champion human-centered & service design practices

• Oversee and integrate user research processes, including interviews, contextual inquiry, concept testing, and usability testing to inform service and product direction.
• Champion experience and service design practices (including UX), guiding multidisciplinary teams in creating user-centric, service-aware designs and prototypes that adhere to best practices in usability and accessibility.
• Advocate for a culture of innovation, encouraging creative problem-solving and exploration of new ideas and technologies to enhance user and customer experience.

Orchestrate cross-functional collaboration

• Collaborate with stakeholders across strategy, design, product, engineering, data, and operations to ensure strategic alignment and successful delivery of services and products.
• Use service design artifacts (blueprints, journeys, future-state stories, experience principles) as alignment and decision-making tools in workshops, working sessions, and stakeholder reviews.
• Drive continuous improvement of our methods and frameworks, incorporating project learnings to enhance future work.

Communicate, coach, and support growth

• • Articulate and present strategic visions, service and experience concepts, and roadmaps to diverse audiences, including executive teams and client partners.
  • Teach and coach client teams in service design methods—such as blueprinting, journey mapping, and experience principle development—while delivering high-quality artifacts and leading teams toward outcomes.
  • Assist business development efforts by analyzing and articulating client needs, framing opportunities, and contributing to proposals. Act as a subject matter expert on service design, human-centered innovation, and select industries, as well as Cabin’s strategic frameworks.

Requirements:

• Proven track record leading service or product strategy and experience design initiatives, with a strong portfolio showcasing service blueprints, journeys, and/or complex ecosystem work for digital and/or omnichannel services.
• Deep understanding of human-centered and service design principles, with a systems mindset and a user-first approach to shaping services and products.
• Demonstrated experience using service blueprinting, journey mapping, and ecosystem mapping to connect customer experience with operational and technical realities.
• Expertise in conducting user and stakeholder research and translating insights into actionable service and product strategies, concepts, and roadmaps.
• Exceptional facilitation skills, with an uncommon ability to design and lead workshops and problem-solving sessions that bring together diverse stakeholders and move them toward alignment.
• Strong communication and storytelling skills, capable of conveying complex concepts clearly and persuasively across different audiences—from frontline staff to executives.
• Comfort working in highly ambiguous problem spaces, where defining the right question and narrowing the focus is as important as generating solutions.
• Collaborative, low-ego approach with the ability to inspire and motivate cross-functional teams without formal authority.
• Familiarity with design and prototyping tools (e.g., Figma, FigJam, Miro) and an understanding of current trends in digital products, services, and enabling technologies.

Role Overview
As a Staff Software Engineer at Cabin, you'll be a technical leader, playing a pivotal role in the architecture, strategy, and successful delivery of software solutions for our diverse range of clients. You'll serve as a trusted technical advisor, bridging the gap between business needs and robust technical implementations. This is a highly influential role where you'll drive technical excellence, mentor your peers, and contribute significantly to high-impact digital initiatives from strategy through execution.

Why Cabin?
At Cabin, we're more than just a digital innovation firm—we're a dynamic, boutique consultancy where creativity and collaboration thrive. Specializing in digital product discovery, design, and delivery, we partner with clients across industries to bring groundbreaking ideas to life. Our culture emphasizes deep focus, high-impact problem-solving, and long-term partnerships, fostering an environment where innovation and collaboration are at the heart of everything we do.

The name "Cabin" reflects the essence of our work philosophy. Like a cabin in the woods, our space is a sanctuary for thoughtful reflection, creativity, and growth. Here, we remove the distractions of the outside world to focus on what truly matters—creating exceptional products that drive business success. Just as a cabin brings people together in a quiet, welcoming environment, we bring together talented professionals to collaborate, innovate, and achieve extraordinary results. At Cabin, you’re not just part of a team; you’re part of a community where your ideas are valued, your expertise is elevated, and your career can flourish.

Joining Cabin means taking on high-impact, high-visibility digital initiatives while working alongside a diverse, talented team of strategists, designers, and developers. You'll have the opportunity to shape the future of digital products, drive transformative change for our clients, and influence the software development lifecycle from strategy through execution.

If you’re ready to contribute to meaningful work, drive digital transformation, and bring strategic technical vision to life, Cabin is the place for you.

Responsibilities

• Own the architecture and technical strategy of assigned client projects, ensuring solutions are scalable, maintainable, and align with business objectives.
• Communicate directly with stakeholders to translate complex business needs into clear, actionable technical solutions and requirements.
• Assign and delegate work across the engineering team, thoughtfully balancing individual strengths with opportunities for growth and development.
• Lead and actively participate in code reviews, technical design discussions, and architectural decisions, promoting best practices and high-quality outcomes.
• Proactively identify risks, surface blockers, and request Principal Engineer support where needed to ensure smooth project progression.
• Ensure quality, consistency, and maintainability in all project deliverables, adhering to established coding standards and architectural principles.
• Mentor Senior and Associate Engineers, fostering their technical growth and professional development through guidance and constructive feedback.
• Represent engineering in cross-functional discussions with product, design, and client leadership, advocating for technical considerations and strategic alignment.

Qualifications

• Proven success leading the technical delivery of complex software projects from inception to deployment.
• Ability to architect complex systems in a sustainable, repeatable, and robust manner, considering long-term implications.
• Strong stakeholder management and communication skills, with the ability to articulate technical concepts to non-technical audiences.
• Expertise across multiple languages, frameworks, or domains (based on project needs), demonstrating versatility and adaptability.
• Ability to balance short-term delivery goals with long-term technical health, ensuring scalable and maintainable solutions.
• A track record of mentoring and enabling the growth of others, demonstrating a commitment to team development