The Role 

 #LI-AD1 

The Role

We are looking for Document Processing Specialist to innovate and grow with us in our Falls Church, VA office 5 days a week. The schedule is 7:00 am - 3:00 pm EST Monday - Friday. There are opportunities for Overtime as well.

Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers (for current Visa Holders) WILL NOT be provided for this position.

We are seeking a detail-oriented Document Processing Specialist to join our Business Process Outsourcing Team. You will play a key part in helping clients efficiently index documents into our NexusPayables system. This position is ideal for someone who thrives in a fast-paced, accuracy driven environment and takes pride in producing high quality work.

How you’ll contribute:

• Accurately index 900+ incoming documents per day following established procedures.
• Process invoices with 99%+ accuracy, meeting client SLA requirements.
• Review and audit entries to ensure accuracy and compliance with internal and client standards.
• Collaborate with team members to identify and implement process improvements.
• Participate in team meetings, feedback sessions, and continuous improvement initiatives.
• Maintain all process and client documentation.
• Meet or exceed weekly performance metrics for speed, accuracy, and quality.
• Perform other duties as assigned.

If you have the attributes, skills, and experience listed below, we want to hear from you!

• 1+ year of professional experience in a business/office/corporate environment preferred
• Fast accurate alpha-numeric typing skills
• Strong attention to detail
• High volume data entry experience
• Willing to adapt and learn new technologies 
• Experience with document imaging software (desired but Not Required) 
• Able to meet and/or over exceed in making deadlines
• Minimum high school degree or equivalent, Bachelor’s degree preferred (Not Required)

The Role

Bottomline Technologies is looking for a motivated Tax Accountant to join our corporate accounting team supporting North American and corporate operations. This role is ideal for an early‑career tax or accounting professional who wants hands‑on experience, exposure to a variety of tax filings, and the opportunity to grow within a collaborative, fast‑paced team. You’ll work closely with experienced accounting and tax professionals, build practical tax skills, and take on increasing responsibility as you develop in the role.

Location: This is a hybrid role based in Portsmouth, NH.

Work Authorization
Candidates must be authorized to work in the United States on a full‑time basis without restriction. Visa sponsorship or transfers are not available for this position.

How you’ll contribute

• Responsible for monthly reconciliation and reporting of North American sales tax activity, including coordination with Avalara
• Review sales tax returns prepared by Avalara and prepare manual or amended filings when needed
• Maintain sales and use tax exemption certificates using Avalara Exemption Certificate Management (ECM)
• Track missing or expired exemption certificates and communicate with the A/R team customers to obtain updates
• Support customer sales tax inquiries in partnership with A/R and Invoicing teams
• Research tax questions and help document tax positions under guidance from senior team members
• Stay current on sales tax law changes and emerging trends
• Support GST/VAT refund requests by gathering required documentation
• Assist with various state and federal filings, such as business licenses, personal property tax, and unclaimed property
• Contribute to special projects and ongoing improvements within the tax team

If you have the attributes, skills, and experience listed below, we want to hear from you.

• Bachelor’s degree in Accounting, Tax, Finance, or a related field
• Strong Excel skills, including pivot tables and formulas such as SUMIF and VLOOKUP
• Comfortable working with data, documentation, and deadlines
• Strong written and verbal communication skills
• High attention to detail and willingness to learn
• Self‑motivated, organized, and eager to grow your accounting career

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 The Role

We’re excited to welcome a driven, high‑energy professional to join our Revenue Accounting team within a dynamic global technology organization. As a Revenue Accountant, you’ll play a key role in ensuring revenue transactions are accurately recorded, aligned with Bottomline’s policies, and supported by strong, efficient processes. Your work will directly contribute to timely, precise, and transparent revenue reporting.

This role can be hybrid if you’re within commuting distance to Portsmouth, NH, or fully remote within the Eastern Time Zone.

Work Authorization
Candidates must be authorized to work in the U.S. on a full-time basis without restriction. Visa sponsorship or transfers are not available.. 

How you’ll contribute

• Apply core revenue accounting principles to determine the correct revenue treatment in accordance with Bottomline’s policies
• Ensure accurate recording, reconciliation, and reporting of cash activity related to customer payments and revenue transactions
• Perform daily, weekly, and monthly reconciliations of revenue‑related cash accounts
• Prepare journal entries for revenue‑related cash activity, adjustments, and reclassifications
• Partner closely with Billing, Collections, Sales Operations, and FP&A to support accurate and complete revenue reporting
• Take a key role in monthly and quarterly close processes, including ownership of standard journal entries, account reconciliations, and audit schedules
• Assist with audit preparation and support auditor inquiries
• Contribute to process improvement projects and operational efficiency initiatives

If you have the attributes, skills, and experience listed below, we want to hear from you.

• Bachelor’s degree (or equivalent) in Accounting
• Strong proficiency working with business systems and processes (Excel, CRM, ERP, etc.)
• Ability to thrive in a fast‑paced environment
• Excellent analytical skills and clear written/verbal communication
• Meticulous attention to detail with the ability to consistently produce accurate, high‑quality work
• Comfortable working both independently and collaboratively
• Skilled in preparing account reconciliations, including detailed cash account reconciliations.
• 2+ years of experience in an accounting role, ideally within SaaS or technology
• Experience with Microsoft Dynamics, Salesforce CRM, and/or RevPro
• Participation in critical projects or process improvement initiatives
• Additional certifications or continuing education
• Experience using AI tools, or a genuine interest in learning and applying AI technologies
• Familiarity with revenue recognition concepts and internal controls

#LI-AD1

The Role 

We are seeking a dynamic and results-driven Partner Relationship Manager to manage and grow our strategic partnerships within our Fintech segment. This role is critical in driving revenue growth, ensuring partner satisfaction, and strengthening our ecosystem of fintech relationships. You will serve as the primary point of contact for key partners, working closely to develop joint business strategies, optimize collaboration, and unlock new revenue opportunities. 

How you'll contribute: 

Partnership & Revenue Growth 

• Own and drive the partner revenue strategy, ensuring measurable growth. 

• Identify and pursue new revenue opportunities within existing fintech partnerships. 

• Develop and implement go-to-market strategies with partners to enhance product adoption and market expansion. 

Partner Engagement & Relationship Management 

• Serve as the primary relationship owner for key fintech partners, ensuring their needs are met and business objectives aligned. 

• Build and maintain long-term, trust-based partnerships by understanding partner goals, challenges, and market trends. 

• Act as an internal advocate for partners, ensuring seamless coordination across sales, product, marketing, and customer success teams. 

• Conduct regular business reviews to assess performance, gather feedback, and align on future initiatives. 

Strategic Collaboration & Enablement 

• Work closely with cross-functional teams to deliver customized solutions, ensuring seamless integration and operational efficiency. 
• Guide partners through the onboarding and enablement process, ensuring a strong foundation for collaboration. 
• Monitor industry trends, competitive landscape, and regulatory developments to keep partnerships innovative and future-proof. 

Performance & Success Metrics 

• Track, analyze, and report on partner performance, revenue contributions, and engagement levels. 

• Develop KPIs to measure partner satisfaction, adoption rates, and overall business impact. 

• Ensure all contractual and compliance obligations with fintech partners are met. 

If you have the attributes, skills, and experience listed below, we want to hear from you: 

• 5+ years of experience in partner management, business development, or strategic alliances within fintech, payments, or financial services. 

• Strong track record of driving revenue growth and partner success in a fast-paced environment. 

• Deep understanding of fintech products, financial technology trends, and digital payments ecosystems. 

• Proven ability to manage complex partnerships, negotiate contracts, and optimize business outcomes. 

• Exceptional communication, relationship-building, and negotiation skills. 

• Experience working with cross-functional teams, including sales, product, and marketing. 

• Data-driven mindset with the ability to track key metrics and adjust strategies accordingly. 

• Comfortable working in a fast-moving, high-growth environment. 

#LI-KK1

The Role: 

The Role:

As a Senior Vendor Success Manager, you will be responsible for revenue and customer delight by proactively guiding customers towards their desired outcomes through the adoption of Paymode services. It is important to understand customers’ needs to identify ways they can maximize the value of Paymode to achieve their business goals. You are responsible for enriching the customer  experience throughout the life cycle through proactive engagement and resolving questions and concerns about their Paymode membership.

You will work closely with Paymode Vendor Sales team to expand business by identifying new revenue opportunities. And you will work cross functionally with Payer Account Managers, Product and Member Services to address customer questions and concerns resulting in long term Customer commitment to the Paymode network.

How you'll contribute:

• Manage a portfolio of high value customers to protect and grow revenue within the existing customer portfolio.
• Establish and maintain relationships to become a trusted advisor.
• Ensure customer engagement with Paymode service and features to drive customer value and delight.
• Execute customer business reviews ensuring alignment of Paymode services to customer goals.
• Monitor customer health and create risk mitigation plans where appropriate.
• Build and foster relationships with key points of contact across multiple customers to retain customer loyalty.
• Proactively identify potential escalation risk and collaborate with internal teams to retain revenue, remediate, and ensure a positive outcome.
• Resolve customer inquiries by educating customers about the value of the Paymode services delivered.
• Present and speak about new product enhancements that are relevant to our customers.
• Identify new opportunities to expand customer's usage of the Paymode network and services.
• Develop and share best-practices to continually improve the quality, effectiveness, and efficiency of our processes.

If you have the attributes, skills, and experience listed below, we want to hear from you:

• Customer Success experience. Demonstrate success managing customer relationships within the Enterprise portfolio in a retention-carrying role.
• Excellent verbal and written communication skills to effectively communicate and interact with customers at various levels, understanding their needs and providing clear direction on how Paymode addresses the needs'.
• Ability to effectively manage multiple priorities and activities simultaneously in a fast-paced environment.
• A genuine interest in helping customers. Empathy and patience are valuable traits when dealing with inquiries and issues.
• Analytical skills with an attention to insights: Provide regular, recurring communications about the pulse of our customers to key internal stakeholders.
• Always positive, driven to excel and takes initiative.
• Able to identify risks that may impact the success of a customer program and lead the execution of appropriate mitigating actions.
• Confident, self-motivated, and a true team player.
• Comfort interacting with and tailoring messaging to all levels of customer resources.
• Minimum of 5-10 years’ experience within the FinTech industry and a solid understanding of the broader payment ecosystem and competitive landscape relative to the payments world.
• Experience using CRM applications for customer management, customer success program reporting, while maintaining the most current, accurate customer data.

#LI-KK1

The Role

We are looking for a dynamic and innovative Inside Sales Representative to join our team in Portsmouth, NH!

As a member of our Inside Sales team you will work to generate revenue through our vendor enrollment process, while providing potential customers with a positive experience. You should be self-motivated, with the personal discipline and desire to drive sales to closure, possessing the confidence and intelligence to develop overall strategy and position effectively with Vendors to drive increasing sales results. Our Mid Market team is a fast-paced, energetic team of sales professionals dedicated to growing our industry leading Paymode business to business settlement network. 

How you will contribute: 

• Generate revenue by soliciting participation and enrolling vendors in client payment programs. The sales process involves presenting product information in a concise and understandable manner for an audience that includes varying levels of financial services expertise.
• Effectively educate customers on the various aspects of the Paymode service.
• Drive adoption of Network Service Fee
• Explain the technical aspects of the remittance delivery functionality including ACH and EDI services. Unwavering focus on driving enrollment and long term client commitment to the Paymode Network.
• Develop new ideas or campaign strategies that deliver value and drive improved results.
• Ensure customer satisfaction is at the forefront of all enrollment activities.
• Develop strong relationships with other teams to build collaboration and identify potential opportunities to improve efficiencies and process.
• Has the ability to function in a team atmosphere, thrive on aggressive goals, and possesses superior organization and time management skills.
• Maintain a laser focus on improving oneself and finding innovative ways to continually increase revenue 

If you have the attributes, skills, and experience listed below, we want to hear from you:

• Able to be successful in a fast-paced sales environment that rewards hard work and self-motivation.
• At least 2 years' experience with proven success in tele sales or customer service.
• Superior verbal and written communication skills required.
• Strong desire to win.
• Proven organization, problem resolution and creative thinking skills.
• Experience with Salesforce.com is a plus
• Bachelor’s degree preferred 

THE ROLE

We’re hiring a senior leader to own and orchestrate recurring SaaS revenue management across our existing customer base.

This role is for someone who thrives at the intersection of finance and commercial execution—a leader who understands how revenue is created, what puts it at risk, and how to protect and accelerate outcomes before results hit the GL.

WHAT YOU’LL DO

• Own commercial planning and revenue management for the SaaS-hosted business

• Build forward-looking, granular revenue forecasts with clear visibility into risk and opportunity

• Drive revenue optimization across renewals, discounting, and price realization

• Partner closely with Sales, Customer Success, and Finance to influence commercial decisions

• Establish financial and commercial guardrails that protect revenue quality and predictability

• Confidently challenge decisions that negatively impact revenue outcomes

WHAT THIS ROLE IS (AND IS NOT)

This is not a product or pricing strategy role. You will not be setting prices or designing product monetization.

This role is about managing and maximizing revenue from existing customers using data, financial rigor, and commercial judgment.

WHAT WE’RE LOOKING FOR

• 10+ years of experience in revenue management, finance, RevOps, or senior commercial roles in SaaS

• Proven ownership of existing SaaS revenue, renewals, and forecasting

• Strong financial and analytical capability (advanced Excel modeling)

• Experience with large, complex SaaS contracts

• Ability to influence and challenge senior commercial leaders with confidence and credibility

WHY THIS ROLE MATTERS

You’ll help shift the organization from reactive reporting to proactive revenue leadership—bringing clarity, accountability, and predictability to one of the most critical parts of the business.

The Role

We are looking for a dynamic and innovative Inside Sales Representative to join our team in Portsmouth, NH!

As a member of our Enterprise Vendor Sales team you will work to generate revenue through our vendor enrollment process, while providing potential customers with a positive experience. You should be self-motivated, with the personal discipline and desire to drive sales to closure, possessing the confidence and intelligence to develop overall strategy and position effectively with Vendors to drive increasing sales results.  Our Enterprise team is a fast-paced, energetic team of sales professionals dedicated to growing our industry leading Paymode business to business settlement network. 

How you will contribute: 

• Generate revenue by soliciting participation and enrolling vendors in client payment programs. The sales process involves presenting product information in a concise and understandable manner for an audience that includes varying levels of financial services expertise. 
• Effectively educate customers on the various aspects of the Paymode service. 
• Drive adoption of Network Service Fee 
• Explain the technical aspects of the remittance delivery functionality including ACH and EDI services. 
• Unwavering focus on driving enrollment and long term client commitment to the Paymode Network. 
• Develop new ideas or campaign strategies that deliver value and drive improved results.
• Ensure customer satisfaction is at the forefront of all enrollment activities.
• Develop strong relationships with other teams to build collaboration and identify potential opportunities to improve efficiencies and process.
• Has the ability to function in a team atmosphere, thrive on aggressive goals, and possesses superior organization and time management skills.
• Maintain a laser focus on improving oneself and finding innovative ways to continually increase revenue 

If you have the attributes, skills, and experience listed below, we want to hear from you:

• Able to be successful in a fast-paced sales environment that rewards hard work and self-motivation. 
• At least 4 years’ experience with proven success in tele sales or customer service. 
• Superior verbal and written communication skills required. 
• Strong desire to win. Assertive. 
• Proven organization, problem resolution and creative thinking skills. 
• Experience with Salesforce.com is a plus 

The Role

Reporting to the Director of Partner Onboarding and Operations, the Lead Technical Consultant will serve as a subject matter expert for Bottomline in the area of partner data, integration, and process. This role will be at the forefront of a growing team and will be responsible for both facilitating and leading strategic and tactical tasks related to partner technical implementation items. The Lead Technical Consultant advises on best practices related to APIs, webhooks, and file ingestion to bring Bottomline partners live more efficiently and effectively.

This is a hybrid role based out of our Portsmouth, NH office.

How you’ll contribute:

• Occasional travel may be required (~15% to Partner Sites)
• Develop and maintain an in-depth knowledge of Bottomline applications, processes, databases, and data structures.
• Facilitate value added data flow strategy discussions with current and potential Bottomline partners.
• Configure data integrations to meet partner specifications.
• Design repeatable data flow testing scenarios and manage testing processes. Research and resolve errors that arise. 
• Act as a liaison between functional, operational, go-to market, and product teams. Assist in prioritization of enhancements, updates, and functional changes to the product. 
• Provide ongoing post-launch support to new partners in technical areas related to data exchange, funding operations, and partner’s client implementations.
• Participate in identifying, developing, and executing new integration functionalities.
• Create and manage integration process, procedure, and technical documentation. Work to develop or enhance current standards. 
• Engage in additional process design conversations with partners after initial go live.
• Mentor team members.

What will make you successful: 

• Experience/Background in banking environment as a technical implementor or consultant.
• 5-7 years of experience writing technical requirements for file-based and API Integrations for software products; experience managing APIs as a product is preferred.
• 5-7 years of experience supporting Technical API products including designing, programming, configuring, testing, or supporting APIs.
• 5-7 years of Data Integration experience.
• Familiarity with a range of data formats and languages (e.g., JSON, EDI, SQL) as well as proficiency in using tools like Postman and JIRA.
• Proven ability to work closely with Product and Development teams to complete partner integrations.
• Superior Communication, Organizational and Interpersonal skills.
• History of successful leadership of or within teams.
• Bachelor’s degree in Computer Programming, Data, Business, or equivalent work experience

Nice to Have Skills:

• Background in finance, or business to business payments industries and processes as a technical implementor or consultant.

What We Offer: 

• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• A collaborative and innovative work environment.
• Flexible working arrangements. 

#LifeAtBottomline

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