Job Title: Head of Customer Programs

Location: Santa Clara, CA (On-site/Hybrid)

Reports To: CEO

Role Summary

The Head Customer Programs is the primary operational interface between the company and its key accounts. Reporting directly to the CEO, you will ensure the seamless execution of intellectual property (IP) programs from pre-sales engagement through silicon success. Your mission is to drive total customer satisfaction by holding cross-functional teams—Engineering, Sales, and Support—accountable for on-time delivery and technical excellence.

Key Responsibilities

Primary Customer Interface: Serve as the central point of contact for IP programs, managing complex schedules, milestones, and deliverables.

Operational Accountability: Lead recurring tracking meetings and hold functional engineering leaders accountable for hitting project milestones and resolving technical blockers.

Execution & Integration: Define and execute strategy for integrating Silicon IP into customer environments, overseeing the journey from proof-of-concept to production launch.

Risk & Escalation Management: Proactively identify project risks, develop mitigation plans, and manage high-level customer escalations to maintain strong relationships.

Performance Reporting: Deliver regular progress reports, dashboards, and KPI scorecards to the CEO and senior leadership regarding customer health and program status.

Strategic Alignment: Partner with Sales to support contract closures (SoWs) and collaborate with Marketing to translate customer feedback into product roadmap improvements.

Qualifications

Experience: 7–10+ years in Technical Program Management within the semiconductor or IP licensing industry.

Technical Expertise: Strong background in analog/digital SoC design flows, IP integration, and working with advanced process nodes (e.g., TSMC, Intel Foundry).

Leadership: Proven ability to lead multidisciplinary teams through influence in a fast-paced, matrixed environment.

Education: Bachelor’s degree in Electrical Engineering, Computer Science, or a related technical field; Master’s or MBA is a plus.

Location: Based in the San Jose/Silicon Valley area to facilitate close collaboration with local HQ and key accounts.

Direct Impact: High-visibility role with a direct reporting line to the CEO, influencing the company’s operational excellence and market reputation.

Silicon Valley Ecosystem: Work at the forefront of AI, automotive, and high-performance computing IP innovation in San Jose.

Baya Systems is a fast-growing Series B semiconductor IP and software company delivering next-generation Network-on-Chip (NoC) and unified fabric platforms for advanced SoCs, chiplets, and AI/ML systems. Our data-movement-centric, software-driven fabric solutions enable scalable, high-performance, and power-efficient designs across AI, HPC, automotive, networking, and advanced compute markets. Baya licenses disruptive IP and provides software development platforms that simplify complex SoC and multi-die system design, accelerating time-to-market for leading semiconductor and systems companies worldwide. With major design centers on three continents and expanding ecosystem partnerships, Baya is scaling rapidly to meet increasing demand for chiplet-based and AI-centric architectures.

rich.goldstein@bayasystems.com

Program Manager, Baya Systems

Location: Santa Clara, CA

Key Responsibilities:

Track and manage IP release schedules, including release content, customer-specific requirements, and delivery timelines.

Oversee project boards and issue tracking to maintain alignment across engineering teams.

Participate in engineering execution meetings, ensuring action items, dependencies, and risks are clearly documented and managed.

Coordinate with internal stakeholders and customers to support feature requests, schedules, and release planning.

Provide hands-on support for release activities, including packaging deliverables, version management, and documentation.

Develop and apply Python scripting and automation to streamline release and tracking workflows. Co-ordinate functional safety requirements tracing and tracking Qualifications Proven experience in hardware IP design, verification, or implementation.

Coordinate FuSa requirements tracing and tracking through our flows

Desired Skills:

Strong understanding of ARM AMBA protocols such as CHI and AXI. 

Prior experience in project or program management within a semiconductor or system IP organization.

Familiarity with GitHub project management tools, CI/CD practices, and release processes.

Strong organizational and communication skills with the ability to interface effectively across engineering and customer teams.

Hands-on technical skills: ability to contribute to scripting, release workflows, and engineering infrastructure.

**High Preferred yet not "must have" experience with NoC's and cache coherency,

Why Join Us? Contribute directly to the development of cutting-edge NoC IP for next-generation SoCs. Work closely with experienced engineering leadership in a technically rigorous environment. Be part of a focused, collaborative team with high visibility and impact on company success.

PRODUCT ARCHITECT 

SANTA CLARA, CA

About the role: 

As the Lead Product Architect at Baya Systems, you will spearhead the definition, architecture, and design roadmap of an SoC and SiP design platform that accelerates architecture, modeling, and integration of IP's and on-chip infrastructure functions to develop advanced semiconductor designs. This pivotal role blends technical expertise, strategic vision, and customer insights with prior experience around key challenges faced in complex SoC development cycles.

Responsibilities​:

• Define and champion the architectural vision for a cutting-edge system development platform, prioritizing automation, scalability, design reuse, and faster time-to-market. 
• Collaborate with ecosystem partners, product management, and engineering teams to translate market requirements into innovative, high-impact software solutions.
• Partner with customers to understand their challenges, gather feedback, and continuously refine the product feature roadmap to ensure alignment with industry needs. 
• Provide technical mentorship to engineering teams, ensuring alignment with architectural goals, scalability, and best practices. 
• Represent Baya Systems by presenting technical solutions and product innovations to internal stakeholders, external partners, and the Board of Directors. 

Qualifications: 

• Master’s or Ph.D. in Computer Science, Computer Engineering, or a related field.
• Extensive experience in designing and integrating complex SoC's, from architecture definition to tape-out, including addressing implementation challenges on advanced process nodes.
• Demonstrated success as a software architect or technical leader in developing complex enterprise software platforms, preferably in the semiconductor or EDA domain.
• Deep expertise in semiconductor IP ecosystem, networks-on-chip (NoC) and cache coherency.
• Strong knowledge of SoC infrastructure functions, including Clock, Reset, DFX, RAS, Power Management, Debug, Configuration, and Performance Monitoring.
• Proficiency in modern software development methodologies, tools, and frameworks.
• Exceptional problem-solving skills, with the ability to navigate and simplify complex challenges.
• Outstanding communication skills, with a proven ability to articulate technical concepts to diverse audiences effectively.
• Passion for innovation, paired with a strong commitment to delivering impactful, high-quality products. 

DESIGN VERIFICATION ENGINEER

SANTA CLARA, CA

We are seeking a seasoned Design Verification designer with a strong background in building testbenches and writing test sequences for complex IPs. The ideal candidate will play a key role in shaping our technology portfolio, bringing expertise and creativity to our solutions

Responsibilities​:

• Create test plans for highly configurable IPs meant to provide interconnectivity between components across an SoC, chiplet, or multi-chiplet systems

• Write UVM/SystemVerilog code to implement the test plan, checkers, and scoreboards

• Collaborate with software teams to define and implement configurable testbenches

• Work with design teams test plans, failure debug, coverage, etc.​

Qualifications and Preferred Skills​

• BS, MS in Electrical Engineering, Computer Engineering or Computer Science

• 8+ years and current hands-on experience in block-level/IP-level/SoC-level verification

• Proficiency in Verilog, SystemVerilog

• Familiarity with industry-standard EDA tools for simulation and debug

• Deep experience with UVM-based testbenches

• Experience with modern programming languages like Python

• Knowledge of Arm AMBA protocols such as AXI, APB, and AHB

• Understanding of Arm CHI protocol is a plus

• Experience on working with IP's for caches, cache coherency, memory subsystems, interconnects, and NoC's

• Experience with formal verification techniques, emulation platforms is a plus

• Excellent problem-solving skills and attention to detail

• Strong communication and collaboration skills

SENIOR FIELD APPLICATIONS ENGINEER 

SANTA CLARA, CA

About the role:

If you are skilled and have experience as a Senior Field Applications Engineer, you will play a critical role in providing technical expertise and support to our customers. You will empower and guide them on designing and deploying Baya technologies into their products. You will work closely with our sales and engineering teams to understand customer requirements, troubleshoot technical issues, and deliver customized solutions that exceed expectations.

Responsibilities:

• Serve as the primary technical point of contact for key customers, providing guidance and support throughout the product development lifecycle.
• Assist in the design and implementation of customized solutions to meet customer-specific requirements.
• Develop and deliver technical presentations, demonstrations, and training sessions to customers, partners, and internal teams.
• Provide timely resolution to customer inquiries, issues, and concerns, ensuring high levels of customer satisfaction.
• Stay current with industry trends, technologies, and standard methodologies to effectively advise customers on product development strategies.

Skills and Experience:

• 5+ years of experience in a field application engineering or customer-facing technical role, with a master’s degree in electrical engineering, Computer Engineering, or related field.
• Experience in designing or supporting complex SoC, from architecture definition to tape-out, addressing implementation challenges on advanced process nodes.
• Understanding of RAS and reliability for enterprise and infrastructure markets is a plus.
• Understanding of functional safety standards and certification.
• Excellent communication and interpersonal skills, with the ability to effectively engage with customers, colleagues, and partners at all levels.

The role will involve travel to customer sites and events.

SOLUTIONS ARCHITECT

SANTA CLARA, CA 

About the role:

If you are skilled and have experience as a Technical Lead in system design and verification, and/or domain expertise in verticals like datacenter, automotive, infrastructure, or in application areas like functional safety, you will play a critical role in providing leadership in applying Baya’s technology to solve customer problems, and drive Baya product and technology forward. You will help understand key system design challenges and help design with and deploy Baya technologies. You will work closely with our sales and engineering teams to understand customer requirements, troubleshoot technical issues, and deliver customized solutions that exceed expectations.

Responsibilities:

• Serve as the primary technical point of contact for general or specialized solutions built on Baya technology, providing guidance and support throughout the product development lifecycle.
• Assist in the design and implementation of customized solutions to meet customer-specific requirements.
• Develop and deliver technical presentations, demonstrations, and training sessions to customers, partners, and internal teams.
• Stay current with industry trends, technologies, and standard methodologies to effectively advise customers on product development strategies.
• Provide timely resolution to customer inquiries, issues, and concerns, ensuring high levels of customer satisfaction.

Skills and Experience:

• 10+ years of experience in designing or supporting complex SoC, from architecture definition to tape-out, addressing implementation challenges on advanced process nodes.
• 5+ years of experience in a solution architecture or customer-facing technical role is preferred.
• Master’s degree in electrical engineering, Computer Engineering, or related field is preferred.
• Understanding of RAS and reliability for enterprise and infrastructure markets is a plus.
• Understanding of functional safety standards and certification.
• Excellent communication and interpersonal skills, with the ability to effectively engage with customers, colleagues, and partners at all levels.

The role will involve travel to customer sites and events.