AfterShip
AfterShip empowers e-commerce businesses to grow and bring the best shopping experiences to their customers. The platform offers a suite of automation tools to help businesses with sales, marketing, order management, and shipment tracking. The platform connects the global infrastructure of e-commerce and makes buying and selling accessible to everyone, everywhere.
AfterShip is trusted by more than 100,000 businesses around the world, including leading e-commerce platforms like Amazon, eBay, Wish, and Etsy, as well as established brands like Microsoft, Dell, HP, and many more.
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About Us
AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.
AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
A note from the hiring team
We are not hiring a partnerships manager.
We are hiring a corporate development leader who can help us shape how AfterShip grows.
This role sits at the intersection of strategy, product, revenue, and ecosystem. You will work on the questions that don’t have clear answers: which partnerships are worth pursuing, where we can unlock step-function growth, and which deals actually change our trajectory versus distract us.
If you’re looking to manage a broad portfolio of partners, run co-marketing programs, or scale an existing playbook, this is not it.
If you want to identify, structure, and execute the few strategic moves that matter — and build the function that makes that possible — keep reading.
The mission
Help AfterShip make smarter strategic bets — and turn them into reality.
You will partner closely with the Chief Strategy Officer and leadership team to identify high-impact opportunities across platforms, marketplaces, logistics, and technology ecosystems.
Your job is not just to close deals. It is to define where we should play, how we win, and ensure we follow through.
What success looks like
You are doing well in this role if the company is consistently focused on the few partnerships and initiatives that materially impact growth, and if you help navigate complex opportunities that don’t have a clear playbook.
Deals move forward because you create clarity, alignment, and momentum. Leadership trusts your judgment on where to invest, where to push, and where to walk away. Partnerships translate into real outcomes — revenue, distribution, or ecosystem advantage — not just announcements.
We develop a clear, repeatable way of evaluating and executing strategic opportunities, and corporate development becomes a trusted, high-leverage function, not a reactive one.
What you will own
- You will define where we should focus our efforts across partnerships, strategic deals, and adjacent opportunities. This includes identifying where we can unlock disproportionate impact and where we should not spend time.
- You will build and manage a focused pipeline of high-impact opportunities across platforms, marketplaces, logistics, and technology ecosystems, turning ambiguous ideas into clear opportunities with defined upside, risks, and execution paths.
- You will own the full deal lifecycle from origination through negotiation, closing, and launch. This includes leading complex, high-stakes discussions with senior external stakeholders and structuring deals that create meaningful leverage for the business.
- You will work across Product, Revenue, Operations, Finance, Legal, and leadership teams to align priorities and drive execution, ensuring initiatives move forward even when the path is not linear.
- You will define how opportunities are evaluated, prioritized, and tracked, establishing simple and effective ways to drive accountability and measure impact.
- You will also lay the foundation for corporate development at AfterShip, and over time take on and develop a small team as the function scales.
Who you are
- You are a strategic operator who thinks in outcomes, not steps. You are comfortable navigating from A to F rather than following a linear path.
- You are a strong decision framer who can take ambiguous, complex situations and turn them into clear options, trade-offs, and a point of view.
- You are commercially sharp and understand how deals create value, whether through revenue, distribution, or strategic positioning.
- You operate with calm and composure in high-stakes, multi-stakeholder environments, exercising sound judgment and discretion.
- You are a player-coach — hands-on when needed, but able to step back and define direction and build systems.
- You are a trusted partner who builds credibility with leadership and cross-functional teams, and knows when to push, when to listen, and how to move things forward.
What we are looking for
- You bring 10 - 15+ years of experience in corporate development, strategic partnerships, enterprise sales, or related fields, with a proven track record of leading and closing complex, high-value deals with large US enterprises.
- You have experience operating at both strategic and execution levels, from shaping opportunities to closing them, and are comfortable managing multi-stakeholder, high-stakes environments.
- You have strong negotiation skills, experience in fast-moving, technology-driven environments, and ideally familiarity with platforms, marketplaces, logistics, or broader technology ecosystems.
- You are comfortable working across global teams and time zones.
This role is not for you if
- You prefer structured environments with clear playbooks and defined processes.
- You are primarily motivated by managing a large portfolio of partners rather than driving a small number of high-impact initiatives.
- You focus more on launching partnerships than on their long-term impact.
- You need perfect information before making decisions, or are uncomfortable navigating ambiguity and pushing on strategic trade-offs.
- You tend to overcomplicate simple questions rather than driving clarity and action.
At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.
Why You Should Join Us:
- Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
- Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
- Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
- Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
- Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
Perks:
- Competitive compensation
- Remote-first/hybrid-flexible work setups
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Unlimited PTO
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.
We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible.
Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.
This job posting is for a new position
Ready to apply?
Apply to AfterShip
About Us
AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.
AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system - giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses - including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten - rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
Your Mission:
We’re looking for a Senior Marketing Data Analyst to turn complex data into actionable growth strategies. This role goes beyond reporting. It’s about understanding customer behavior, optimizing marketing spend, and improving performance across channels.
You will act as the analytical engine of the marketing team, translating data into insights that drive decision-making. You’ll optimize campaign performance, improve customer acquisition cost (CAC), and maximize lifetime value (LTV), while owning the source of truth for marketing performance.
You’ll work cross-functionally to drive impact across the business:
- Product Marketing Manager (PMM): Partner closely to assess product-market fit, analyze feature adoption, evaluate pricing, and measure go-to-market performance
- Marketing (Brand, Content, Social): Quantify top-of-funnel impact and connect brand efforts to conversion outcomes
- Sales/CRM: Support lead scoring and retention optimization
- Finance: Align marketing spend with revenue performance and LTV
You’ll report to the Data Analyst Manager and be part of the Data Engineering pod. This role may require collaboration across global teams outside of standard working hours 2-3 times per week.
What You’ll Do:
- Brand & Content Attribution: Work with the Marketing Team to build frameworks that measure the halo effect of brand campaigns and content marketing on organic growth and direct traffic.
- Funnel Optimization: Analyze the end-to-end customer journey—from the first touchpoint seen by the Marketing team to the final conversion event tracked by Product—to identify and fix leakage points.
- Audience Segmentation: Develop sophisticated customer segments based on behavioral data to help PMMs and Creative teams tailor their messaging for higher resonance.
- GTM & Launch Analytics: Partner with Product Marketing to define KPIs for new feature launches and track post-launch adoption rates to refine target personas.
- Data Infrastructure: Lead the initial setup and optimization of our marketing data warehouse. You will partner with engineering to ensure data from various sources (Ads, CRM, Product) is flowing, transformed, and ready for analysis.
- Holistic Reporting: Maintain a centralized "Marketing Source of Truth" dashboard that balances performance marketing (CAC/ROAS) with brand health and product engagement metrics.
Who We're Looking For:
- Experience: 7+ years in marketing analytics, growth analytics, or data science (preferably in a B2B SaaS or high-growth B2C environment).
- Toolbox: Proficiency in visualization tools (Tableau), web analytics platforms (GA4, Heap, or Amplitude), CRM system (HubSpot) and SQL.
- Statistical Foundation: A solid grasp of statistical concepts (regression, $p$-values, confidence intervals) and how they apply to marketing spend.
- The Entrepreneurial Builder: You thrive in "zero-to-one" environments. You aren’t looking for a perfectly polished data stack; you’re excited by the opportunity to roll up your sleeves, architect the data warehouse from the ground up, and define the metrics that will govern our future.
- A "High-Agency" Operator: When you see a gap in our data or a flaw in our tracking, you don’t wait for a ticket to be assigned. You own the solution. You are comfortable navigating ambiguity and can pivot quickly as our business scales.
- The Full-Stack Thinker: You possess the rare ability to switch between "Builder Mode" (setting up pipelines, ETLs, and data schemas) and "Insight Mode" (advising PMMs on GTM strategy). You understand that great analysis is only possible on a foundation of clean, reliable data.
- Language Skills: Fluency in English (required), fluency in Mandarin a plus
At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.
Why You Should Join Us:
- Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
- Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
- Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
- Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
- Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
Perks:
- Competitive compensation
- Remote-first work setups
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Unlimited PTO
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- In-office lunch and commuter benefits for those located in our hub locations
Salary range for this role: USD $157,000 - $180,000
We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.
We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible.
Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.
This job posting is for a new position.
Ready to apply?
Apply to AfterShip
About Us
AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.
AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system - giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses - including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten - rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
Your Mission:
We’re looking for a Senior Marketing Data Analyst to turn complex data into actionable growth strategies. This role goes beyond reporting. It’s about understanding customer behaviour, optimizing marketing spend, and improving performance across channels.
You will act as the analytical engine of the marketing team, translating data into insights that drive decision-making. You’ll optimize campaign performance, improve customer acquisition cost (CAC), and maximize lifetime value (LTV), while owning the source of truth for marketing performance.
You’ll work cross-functionally to drive impact across the business:
- Product Marketing Manager (PMM): Partner closely to assess product-market fit, analyze feature adoption, evaluate pricing, and measure go-to-market performance
- Marketing (Brand, Content, Social): Quantify top-of-funnel impact and connect brand efforts to conversion outcomes
- Sales/CRM: Support lead scoring and retention optimization
- Finance: Align marketing spend with revenue performance and LTV
You’ll report to the Data Analyst Manager and be part of the Data Engineering pod. This role may require collaboration across global teams outside of standard working hours 2-3 times per week.
What You’ll Do:
- Brand & Content Attribution: Work with the Marketing Team to build frameworks that measure the halo effect of brand campaigns and content marketing on organic growth and direct traffic.
- Funnel Optimization: Analyze the end-to-end customer journey—from the first touchpoint seen by the Marketing team to the final conversion event tracked by Product—to identify and fix leakage points.
- Audience Segmentation: Develop sophisticated customer segments based on behavioral data to help PMMs and Creative teams tailor their messaging for higher resonance.
- GTM & Launch Analytics: Partner with Product Marketing to define KPIs for new feature launches and track post-launch adoption rates to refine target personas.
- Data Infrastructure: Lead the initial setup and optimization of our marketing data warehouse. You will partner with engineering to ensure data from various sources (Ads, CRM, Product) is flowing, transformed, and ready for analysis.
- Holistic Reporting: Maintain a centralized "Marketing Source of Truth" dashboard that balances performance marketing (CAC/ROAS) with brand health and product engagement metrics.
Who We're Looking For:
- Experience: 7+ years in marketing analytics, growth analytics, or data science (preferably in a B2B SaaS or high-growth B2C environment).
- Toolbox: Proficiency in visualization tools (Tableau), web analytics platforms (GA4, Heap, or Amplitude), CRM system (HubSpot) and SQL.
- Statistical Foundation: A solid grasp of statistical concepts (regression, $p$-values, confidence intervals) and how they apply to marketing spend.
- The Entrepreneurial Builder: You thrive in "zero-to-one" environments. You aren’t looking for a perfectly polished data stack; you’re excited by the opportunity to roll up your sleeves, architect the data warehouse from the ground up, and define the metrics that will govern our future.
- A "High-Agency" Operator: When you see a gap in our data or a flaw in our tracking, you don’t wait for a ticket to be assigned. You own the solution. You are comfortable navigating ambiguity and can pivot quickly as our business scales.
- The Full-Stack Thinker: You possess the rare ability to switch between "Builder Mode" (setting up pipelines, ETLs, and data schemas) and "Insight Mode" (advising PMMs on GTM strategy). You understand that great analysis is only possible on a foundation of clean, reliable data.
- Language Skills: Fluency in English (required), fluency in Mandarin a plus
At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.
Why You Should Join Us:
- Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
- Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
- Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
- Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
- Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
Perks:
- Competitive compensation
- Remote-first work setups
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Unlimited PTO
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- In-office lunch and commuter benefits for those located in our hub locations
Salary range for this role: CAD $141,000 - $165,000
We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.
We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible.
Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.
This job posting is for a new position.
Ready to apply?
Apply to AfterShip
About Us
AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.
AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
Your Mission:
As a Sales Engineer at AfterShip, you will play a critical role in launching and scaling our Omnichannel product, one of the company’s most important strategic bets. Your primary objective is to support revenue growth and product adoption by partnering closely with Account Executives and Customer Success Managers to clearly articulate AfterShip’s value, capabilities, and technical fit.
You will act as a trusted technical advisor and hands-on builder, partnering with Account Executives, Customer Success, and Product to validate, shape, and deliver solutions for mid-market and enterprise customers.
This is a high-impact, customer-facing role within AfterShip’s Omnichannelteam, reporting to the Strategic GTM Lead. You will collaborate regularly with colleagues across North America, and APAC. Some meetings outside of local business hours are required to support global alignment; these are planned in advance with consideration for schedules and work–life balance.
What You’ll Do:
- Technical Discovery & Solutioning Engage prospects in a consultative, discovery-led approach
- Understand business goals, technical architecture, and operational constraints
- Translate requirements into scalable solution designs
- Partner with Account Executives to qualify opportunities and drive technical wins
- Design and deliver tailored demos, solution walkthroughs, and POCs
- Assess technical fit, risks, and implementation readiness
- Work directly with APIs, integrations, and data flows to validate real-world use cases
- Troubleshoot complex technical challenges across systems (e.g., Shopify, Amazon, TikTok Shop)
- Develop creative workarounds and scalable solutions in ambiguous scenarios
- Define solution architecture, workflows, and success criteria pre-onboarding
- Partner with Customer Success to ensure smooth transition and implementation clarity
- Contribute to SOWs and implementation planning where needed
- Act as the voice of the customer to Product and Engineering
Who We're Looking For:
- 4+ years of experience in Sales Engineering, Solutions Architecture, or Technical Consulting within B2B SaaS
- Proven experience supporting customer-facing technical discovery, evaluations, and implementations for mid-market or enterprise customers
- Strong understanding of APIs, integrations, and data flows (REST, webhooks, JSON), with the ability to validate real-world use cases
- Experience designing and troubleshooting multi-system integrations across platforms (e.g., Shopify, Amazon, TikTok Shop, ERP/OMS systems)
- Familiarity with modern SaaS architectures and event-driven workflows
- Ability to clearly communicate technical concepts, trade-offs, and solution designs to both technical and business stakeholders
- Builder & Omnichannel Mindset
- Hands-on experience building, testing, and troubleshooting solutions in complex, cross-system environments
- Highly resourceful, adaptable, and solutions-oriented; thrives in ambiguity and fast-changing environments
- Comfortable working across multiple channels, systems, and data sources to deliver end-to-end solutions
- Collaboration & GTM
- Experience partnering with Sales, Customer Success, and Product to support deal cycles and implementations
- Ability to manage multiple customer engagements and operate effectively in a global, distributed team
- Experience with eCommerce, logistics, or marketplace ecosystems (Shopify, Amazon, TikTok Shop)
- Exposure to backend/frontend technologies (e.g., Node.js, Java, React) and ability to collaborate with engineering
- Familiarity with security, privacy, or data compliance (e.g., GDPR)
- Mandarin proficiency strongly preferred
At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.
Why You Should Join Us:
- Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
- Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
- Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
- Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
- Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
Perks:
- Competitive compensation
- Remote-first/hybrid-flexible work setups
- Healthcare coverage offered from day 1
- Unlimited PTO
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.
Salary range for this role: USD $130,000 - $175,000 OTE
We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.
We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible.
Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.
This job vacancy is a backfill position.
Ready to apply?
Apply to AfterShip
About Us
AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.
AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
Your Mission:
As a Sales Engineer at AfterShip, you will play a critical role in launching and scaling our Omnichannel product, one of the company’s most important strategic bets. Your primary objective is to support revenue growth and product adoption by partnering closely with Account Executives and Customer Success Managers to clearly articulate AfterShip’s value, capabilities, and technical fit.
You will act as a trusted technical advisor and hands-on builder, partnering with Account Executives, Customer Success, and Product to validate, shape, and deliver solutions for mid-market and enterprise customers.
This is a high-impact, customer-facing role within AfterShip’s Omnichannelteam, reporting to the Strategic GTM Lead. You will collaborate regularly with colleagues across North America, and APAC. Some meetings outside of local business hours are required to support global alignment; these are planned in advance with consideration for schedules and work–life balance.
What You’ll Do:
- Technical Discovery & Solutioning Engage prospects in a consultative, discovery-led approach
- Understand business goals, technical architecture, and operational constraints
- Translate requirements into scalable solution designs
- Partner with Account Executives to qualify opportunities and drive technical wins
- Design and deliver tailored demos, solution walkthroughs, and POCs
- Assess technical fit, risks, and implementation readiness
- Work directly with APIs, integrations, and data flows to validate real-world use cases
- Troubleshoot complex technical challenges across systems (e.g., Shopify, Amazon, TikTok Shop)
- Develop creative workarounds and scalable solutions in ambiguous scenarios
- Define solution architecture, workflows, and success criteria pre-onboarding
- Partner with Customer Success to ensure smooth transition and implementation clarity
- Contribute to SOWs and implementation planning where needed
- Act as the voice of the customer to Product and Engineering
Who We're Looking For:
- 4+ years of experience in Sales Engineering, Solutions Architecture, or Technical Consulting within B2B SaaS
- Proven experience supporting customer-facing technical discovery, evaluations, and implementations for mid-market or enterprise customers
- Strong understanding of APIs, integrations, and data flows (REST, webhooks, JSON), with the ability to validate real-world use cases
- Experience designing and troubleshooting multi-system integrations across platforms (e.g., Shopify, Amazon, TikTok Shop, ERP/OMS systems)
- Familiarity with modern SaaS architectures and event-driven workflows
- Ability to clearly communicate technical concepts, trade-offs, and solution designs to both technical and business stakeholders
- Builder & Omnichannel Mindset
- Hands-on experience building, testing, and troubleshooting solutions in complex, cross-system environments
- Highly resourceful, adaptable, and solutions-oriented; thrives in ambiguity and fast-changing environments
- Comfortable working across multiple channels, systems, and data sources to deliver end-to-end solutions
- Collaboration & GTM
- Experience partnering with Sales, Customer Success, and Product to support deal cycles and implementations
- Ability to manage multiple customer engagements and operate effectively in a global, distributed team
- Experience with eCommerce, logistics, or marketplace ecosystems (Shopify, Amazon, TikTok Shop)
- Exposure to backend/frontend technologies (e.g., Node.js, Java, React) and ability to collaborate with engineering
- Familiarity with security, privacy, or data compliance (e.g., GDPR)
- Mandarin proficiency strongly preferred
At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.
Why You Should Join Us:
- Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
- Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
- Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
- Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
- Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
Perks:
- Competitive compensation
- Remote-first/hybrid-flexible work setups
- Healthcare coverage offered from day 1
- Unlimited PTO
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.
Salary range for this role: CAD $130,000 - $175,000 OTE
We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.
We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible.
Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.
This job vacancy is a backfill position.
Ready to apply?
Apply to AfterShip