WHO WE ARE

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY

The Customer Experience department serves as the front line of support for ActBlue. Team members are the chief brand ambassadors to ActBlue’s thousands of donors, campaign and organization users. Within the Admin Support team, the Admin Support Associate will be a member of a small team that offers efficient, accurate, and friendly assistance to campaigns, organizations, and grassroots organizers, who contact ActBlue via email. 

This role in the Customer Experience department is geared towards a solution-oriented individual with a passion for customer support who also possesses excellent written and verbal communication skills. 

The Admin Support Associate will be primarily responsible for fielding support inquiries via email through our ticketing system and occasionally over the phone. This position involves resolving a variety of questions and requests in a timely fashion, so attention to detail, efficiency, and good judgment are a necessity. The ideal candidate will desire to learn the ins and outs of our platform and become a product expert on how campaigns, organizations, and donors interact with our expanding tools. 

WHAT YOU WILL DO

• Field and categorize assigned incoming support requests from campaign and organization admins, grassroots fundraisers and update customer profiles (“triage”)
• Meet assigned quality and quantity KPIs
• Act as a resource and educator for campaign and organization users on a variety of inquiries, including but not limited to navigating our products, processing refunds, account access and permissions, and all types of contribution forms
• Assist entity users with technical troubleshooting and bug detection, and work with our technical team on surfacing these issues
• Escalate complex or non-routine issues to manager or appropriate team members using good judgment
• Monitor cross-team communication channels and work collaboratively in assisting with support requests from other user-facing teams
• Regularly review product releases and documentation independently in order to maintain fluency in ActBlue’s evolving tools  
• Participate in training and onboarding sessions, sharing knowledge with teammates as you build expertise
• May support supplementary projects as assigned based on business needs
• Identify and elevate urgent issues to relevant stakeholders over the weekend

WHAT YOU BRING

• Up to 3 years of relevant experience
• Experience in customer service: A successful candidate will have demonstrated and proven success in supporting customers daily in both email and phone support
• Highly detailed: You proofread, reread, and triple-check your work. You understand that details play a large role in setting a project up for success
• A troubleshooter: Creativity, patience, and a helpful attitude are crucial when helping the people we work with solve problems and get the information they need
• A quick learner who thrives with incomplete information: You will be supporting early-stage products in developing support processes. You'll need to learn fast, ask clarifying questions, and provide honest feedback about what's confusing or what customers struggle with—so we can improve together
• Excellent communication skills. You’ll be in contact with a variety of people every day — candidates for this position should enjoy constant communication and have a passion for helping people. You have a knack for processing complex information and tailoring your language to support users at all levels of tech literacy and proficiency with our tools
• Comfortable going solo: While you’ll be working on a team, most of your day-to-day work will be independently driven and managed
• Goal-oriented: We have goals as a team that we work hard to consistently meet and exceed. You are someone who enjoys both setting goals and meeting them, as well as supporting your team in meeting theirs
• Organized and efficient via email and over the phone: The person in this role will be responding to a high volume of inquiries each day and will regularly be problem-solving with customers
• Passion for our mission. Our online fundraising technology makes it easy for more supporters to participate in the political process and the progressive movement every day. We need team members who are passionate about furthering this work and providing the best service to every campaign, organization, and donor who relies on our platform

WORK & BENEFITS SNAPSHOT

This posting is for a part-time, remote, hourly position with an expected end date of November 16, 2026, with the possibility of extension.

Registered States*: 

Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Vermont, Virginia, Washington, Wisconsin

*While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule: This role requires flexibility with alternative schedules and hours. 

Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Details: $31.25 per hour

Benefits: 

• Flexible work schedules and time-off policy.
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out-of-pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and healthcare flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 6% match on employee 401k contributions
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees

ActBlue is unable to sponsor work visas at this time.

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.

We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com. 

WHO WE ARE

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY

The Security & Integrity department at ActBlue works to protect from threat actors that might target ActBlue, our donors, or the campaigns and organizations that fundraise on our platform. Our security program is anchored in empathy for our stakeholders, which is a primary value for our team.

We are looking for an Engineering Manager, Security to help lead our Security team. This is a role that demands a diverse skillset, you will directly manage a team of security engineers while maintaining deep hands-on involvement in security related work. You will partner with the Sr. Director of Security and Integrity to own the security team’s strategic roadmap, drive cross-functional partnerships with Engineering, Legal, IT, and your peers in Payments and Fraud helping the team to manage both day to day work and improvement of Act Blue’s security program.

The ideal candidate brings both strong managerial depth helping teams to plan and execute tactically as well as deep technical depth in security engineering and a genuine passion for developing people. You’ll help set the technical direction for the team, ensure we’re building the right capabilities to defend ActBlue, and create an environment where security engineers thrive and grow in their careers and skills.

WHAT YOU WILL DO

• Team Leadership & Development: Mentoring, and growing security engineers. This includes running 1:1s, career development planning, performance reviews, and building a culture of continuous learning around evolving threats and technologies.
• Security Execution: Partnering with engineers on your team and the Sr. Director of Security and Integrity you’ll define and prioritize the team's quarterly and annual security initiatives, aligning them with business objectives and frameworks like NIST CSF, CIS Controls, or SOC 2. Translating risk assessments into actionable engineering work.
• Routinely you’ll run daily standups with the team and help the team plan, coordinate, and shepherd tactical work to be done.
• Cross-Functional Collaboration: Partnering with Platform, SRE, Legal, IT, Compliance, and Product teams to embed security into the SDLC, incident response processes, and vendor management workflows. 
• Incident Response & Preparedness: You’ll help the team to maintain the Security incident response program: runbooks, running tabletop exercises, on call schedules, and ensuring timely response to alerts and events.
• Product and Cloud Security: Drive product security practices and cloud security posture across our AWS infrastructure, ensuring secure architecture, configuration, and continuous monitoring of our production environments.
• Vulnerability & Risk Management: Overseeing application security testing (SAST, DAST, SCA), penetration testing programs (including bug bounty), and ensuring vulnerabilities are triaged, prioritized, and remediated within SLA.
• Defining and tracking KPIs (mean time to detect/respond, vulnerability remediation rates, coverage metrics) and reporting security posture to executive stakeholders.
• Corporate Security: Partnering with IT, you and the team will help ensure strong protections in corporate security including spam, EDR, and device security is mature and well executed.
• Vendor & Third-Party Risk: Helping the team evaluating security vendors, and overseeing third-party risk assessments.
• Budget & Resource Planning: In coordination with the other department managers; manage the security budget, justifying tooling spend, headcount requests.

WHAT YOU BRING

• 5–7 years managing a team of security engineers or similarly technical ICs. Demonstrated experience with hiring pipelines, structured interview loops, performance calibration, performance, and career laddering. 
• Comfortable running daily standups and weekly 1:1s as core rituals, not afterthoughts.
• Familiar with translating frameworks like NIST CSF or CIS Controls into quarterly OKRs and sprint-level work. 
• Hands-on experience building or maturing a security program at a mid-size or growth-stage organization. 
• Experience overseeing AppSec tooling (SAST, DAST, SCA, Container Scanning, Secrets) and programs like penetration testing or bug bounty. 
• You know how to set remediation SLAs and hold engineering teams accountable to them without creating adversarial relationships.
• A background working with or managing engineers who build and tune detections in a SIEM, manage alert pipelines, and reduce noise
• You understand the operational side of security monitoring — not just deploying tools but making them effective.
• Experience running an AI forward team of engineers. You’ll know how to find quick solutions to problems and you’ll help the team to similarly seek out speed and quality of execution via AI related tooling.
• A track record of working across engineering, SRE, platform, IT, and legal orgs. 
• You can navigate competing priorities and translate security requirements into language that product and platform teams will act on.
• You have deep familiarity with cloud security (AWS), Application Security (particularly web native apps and authentication),  endpoint security (EDR), email security (anti-spam/phishing), and device management.
• Experience evaluating security vendors, running third-party risk assessments.
• You have defined and reported on security KPIs like MTTD, MTTR, vulnerability aging, and coverage metrics. 
• Demonstrated domain expertise in one or more core security domains and secondary specializations, (e.g. infrastructure security, application security, corporate IT security, security operations)

WHAT YOU'LL BE WORKING WITH

• Dev stack: Ruby on Rails, React, PostgreSQL, Node.js, Redis
• Infra stack: Amazon Web Services, K8s
• Business Systems: Gsuite, Okta, Github, Atlassian, Netsuite, Hubspot

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. 

Registered States*: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Vermont, Virginia, Washington, Wisconsin

*While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule: 

This role requires availability during established, regular business hours (Mon-Fri) and is expected to be a part of an on-call rotation which will result in working nontraditional hours as needed.

Work Environment: 

Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Range Details:

Salary Range: $173,676 - $192,209 - $210,741

ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

UNION INFORMATION

Supervisory role not part of the Bargaining Unit position: Certain employees who report to this position may be covered by a collective bargaining agreement.

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.

We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com. 

WHO WE ARE

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY

This role will serve as the department's product expert, bridging the gap between Product, Communications, External Affairs, and Marketing. The Senior Product Marketing Manager will inform product marketing strategy and execute go-to-market initiatives for our organization. They must develop deep expertise in our products—including features, pricing, and positioning—to inform product development, go-to-market planning, product promotion efforts, and the Training team's education programs. This role will translate product complexity into insights that help the Growth Marketing Director shape strategy and ensure our entire department can effectively communicate what our tools do and why they matter.

WHAT YOU WILL DO

• Lead naming and positioning for new products and drive collaboration with the Product team on existing product updates and promotion.
• Plan and execute product launches, including messaging, timing, budgets, cross-functional coordination, and launch calendar management.
• Partner with the Research & Insights team to leverage customer research and market insights to inform product strategy, positioning, go-to-market planning, and strategies to increase product usage.
• Monitor competitors and identify market opportunities to inform product positioning and differentiation.
• Develop sales enablement materials, including pitch decks, battle cards, and competitive positioning frameworks; partner with the Product team to train account management teams on product messaging and differentiation.
• Collaborate with content and creative partners to develop marketing materials and build customer advocacy programs, including case studies and testimonials that demonstrate campaign success.
• Serve as the go-to product expert on features, pricing, and positioning for the Communications, External Affairs, and Marketing department, partnering cross-functionally with Product, Engineering, Sales, Customer Support, Training, Data, and Legal teams to ensure aligned messaging.
• Provide mentorship to junior team members and supervise junior team members as the function expands.
• All other duties as required.

WHAT YOU BRING

• 6+ years of experience in marketing with significant product marketing expertise.
• Proven track record of successful product launches and go-to-market execution.
• Excellent written and oral communications with the ability to translate complex product features into compelling market messaging.
• Strong attention to detail and exceptional project management skills.
• Excellent judgment and decision-making skills in a fast-paced, dynamic environment.
• Solid knowledge of SEO, keyword research, and Google Analytics.
• Experience with marketing automation tools and campaign measurement.
• Experience working cross-functionally with Product, Customer Experience, Communications, Data, and Legal teams.
• Ability to collaborate effectively with sales, account management, customer support, data analysts, and legal professionals.

BONUS POINTS

• Experience in B2B technology or SaaS environments.
• Background in competitive analysis and market intelligence.
• Familiarity with marketing attribution and revenue operations.
• Experience with content management systems and collaboration tools.
• MBA or advanced degree in Marketing, Business, or related field.

This position serves as a coach and mentor for other positions in the department. As the product marketing function grows, this role will supervise and develop junior product marketing team members.

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. 

Registered States*: 

Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C.

*While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule: 

This role requires availability during established, regular business hours (Mon-Fri).

Work Environment: 

Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Range Details: $92,700.00 - $116,400.00 - $140,100.00

ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

UNION INFORMATION

The terms and conditions of this position are subject to a collective bargaining agreement with the Campaign Workers Guild, the exclusive bargaining agent of covered ActBlue employees.

This position is represented by the Campaign Workers Guild (CWG). For questions regarding union representation, please contact: 

• Website: campaignworkersguild.org
• Email: info@campaignworkersguild.org and ab1u@campaignworkersguild.org

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com.

WHO WE ARE:

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY:

As a Senior Software Engineer I, you will be a key contributor on a newly formed team focused on building innovative fundraising tools. Working full-stack with Wordpress, PHP, React, TypeScript, and Ruby on Rails, you’ll develop scalable, user-centric solutions that enhance donor engagement and streamline contributions. Your work will directly impact thousands of users, helping to shape the future of digital fundraising and empower fundraisers to drive meaningful change.

WHAT YOU WILL DO:

• Collaborate with software engineers, product, and design to develop new features that provide actionable data to fundraising staff of political campaigns, progressive nonprofits, and more.
• Work across the stack using Wordpress, PHP, Ruby on Rails, React, TypeScript, GraphQL, PostgreSQL in your daily work.
• Design products and systems with performance in mind so all users have a great experience.
• Improve platform performance and maintainability through quality code, testing, monitoring, and documentation.
• Ensure product and feature quality through thorough PR reviews and QA testing.
• Engage with and contribute to technical discussions around new solutions and architecture.
• Receive support from your manager to grow as an individual and increase your impact on the success of your team and the progressive movement.
• Foster a collaborative and inclusive team culture aligned with our values.

WHAT YOU BRING:

• 3-5+ years, or equivalent, of professional experience working with teams and delivering projects.
• Full stack development experience with Ruby on Rails (or similar backend language) or React. 
• WordPress and PHP experience a plus; openness to learning required
• A track record of delivering features while collaborating with product and design to resolve ambiguity and prioritize the highest impact work.
• A demonstrated ability to write extensible, maintainable, and scalable code.
• Expertise and willingness to find creative ways to deliver value fast, focusing on MVPs, frequent deployments, scope negotiations, and demos.
• Team-oriented mindset, receptive to feedback, and skilled in constructive idea exchange. You keep the end user in mind and enjoy hearing feedback from your teammates.
• An inclusive and empathetic working style in a remote and distributed work environment.
• A strong sense of ownership and accountability; desire and interest in helping your team deliver their roadmap and achieve the strategic outcomes of the work.
• An eagerness to learn and grow your skills as an engineer for all parts of the stack.
• A passion for software and ActBlue’s mission to build people-powered movements.
• An understanding of, and a desire to co-create systems that help build psychological safety on the team: sharing learning with others, using peer review as an opportunity to celebrate and build others up, and a willingness to practice the duality of listening and leadership

BONUS POINTS IF…:

• You have experience with relational fundraising or donor engagement strategies.
• You are proficient with Postgres.
• You have experience working collaboratively with product managers and product designers.

OUR ENGINEERING VALUES: 

• We believe that ideas are more important than technologies.
• We understand that the tools we build have real-world consequences for millions of people and take that responsibility seriously.
• Security is at the center of everything we do. We are always on the lookout for ways to further harden our platform.
• We know that code isn’t just a set of instructions for machines, but communication with other humans; style, elegance, and respect are important.
• We believe that an ability to balance paying off technical debt and rapidly completing a project contributes to the health of the codebase, engineering team, and organization.
• We believe that being correct isn’t enough; respect for your colleagues and users is fundamental.

LOCATION AND COMPENSATION: 

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. ATS is currently authorized to support remote work employees in Arizona, California, Connecticut, Colorado, Florida, Georgia, Hawaii, Illinois, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington D.C. and Wisconsin.

​​

Salary Range Details:

Salary Range: $157,791 - $170,499 - $183,207

ActBlue is committed to consistent compensation practices across our organization.  Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

BENEFITS:

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out-of-pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

Bargaining Unit position: The terms and conditions of this position are subject to a collective bargaining agreement with the Communications Workers of America, the exclusive bargaining agent of covered ActBlue Technical Services employees.

INCLUSION STATEMENT:

ActBlue is deeply committed to the principle of equal employment opportunity. We commit to retaining, developing, recruiting, and hiring a diverse staff community. We honor the dignity of all. We celebrate their unique qualities. And we recognize the wide range of human differences, backgrounds, and intersectional identities that enrich the workspace and help us better meet our mission. If you feel a connection to our mission and see your interests reflected in this job description we encourage you to apply - even if you don’t meet every requirement. 

ActBlue is committed to providing reasonable accommodations to individuals with disabilities throughout the interview and employment process, including using our online system to apply for a position. If you would like to request accommodation, please contact us at recruitment@actblue.com to get started.

WHO WE ARE

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY

ActBlue is seeking a highly experienced, hands-on, and strategic Director of Marketing to own and scale our marketing function from end to end. This is a high-impact leadership role responsible for brand awareness, demand generation, and revenue growth — with full ownership of the marketing department and a seat at the table with senior leadership.

You're a builder and a doer. You've led successful product launches at SaaS companies, you understand the full customer lifecycle, and you know how to translate strategy into campaigns that convert. You thrive in mission-driven environments and are energized by the idea that your work helps power democracy at scale.

WHAT YOU WILL DO

• Develop and execute a comprehensive marketing strategy aligned with ActBlue's organizational goals, defining target markets and bringing our brand story to life across every channel
• Lead the Marketing team in partnering with Product and Customer Experience to develop go-to-market strategies that serve our diverse user base, from first-time donors to national campaigns
• Lead both brand and demand initiatives, ensuring a cohesive presence across evergreen programs and time-sensitive campaign activations
• Drive measurable growth in qualified leads, pipeline, and revenue by developing and executing integrated campaigns across email, paid media, paid social, and content
• Oversee end-to-end campaign management -  from strategy and creative development through deployment and post-campaign analysis
• Lead top-of-funnel and mid-funnel programs including lead nurturing, automated workflows, and strategies aligned with sales data to improve attribution and reduce lead leakage
• Work with partner teams to optimize lead quality, routing, and handoff processes -  improving lead-to-opportunity conversion rates across the funnel
• Collaborate with the web team to optimize landing pages and the user journey using A/B testing, personalization, and conversion rate best practices
• Serve as a strategic partner to business development and campaign teams to ensure marketing and sales are tightly aligned across the buyer's journey
• Own and regularly report on Marketing KPIs to senior leadership, forecasting demand generation results and tracking progress against revenue goals
• Procure, deploy, and integrate marketing automation tools (HubSpot, CRM, Google Analytics, etc.) to build a scalable, data-driven marketing infrastructure
• Build and maintain dashboards to track website performance, campaign metrics, and ROI -  continuously optimizing tactics for maximum efficiency
• Grow, manage, and mentor the marketing team, including a creative, growth, and market research team - setting clear goals and managing performance to build a culture of ability, agility, and humility
• Cultivate strong cross-functional relationships across the organization, acting as a trusted partner and role model
• Build relationships with client and partner marketing teams to secure joint speaking opportunities, testimonials, and co-marketing activations

WHAT YOU BRING

• 8+ years of progressive marketing experience, with at least 3 years in a senior or director-level role
• Proven track record of leading multiple successful product launches at a web SaaS company, with demonstrated impact on pipeline and revenue
• Deep expertise across the full customer lifecycle and marketing funnel -  from awareness through retention and expansion
• Hands-on experience with marketing automation and analytics platforms (HubSpot, Salesforce, Google Analytics, and similar tools)
• Strong command of demand generation, paid media, content marketing, and lifecycle marketing
• Exceptional analytical skills with the ability to translate data into actionable strategy and clearly communicate results to senior leadership
• Proven ability to build, lead, and develop high-performing teams in a fast-paced, mission-driven environment
• A collaborative, low-ego leadership style with excellent communication and cross-functional partnership skills
• BONUS POINTS
• Familiarity with the Democratic political ecosystem, progressive organizations, or electoral campaigns
• Experience marketing a fundraising, payments, or financial technology platform

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. 

Registered States*: 

Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Vermont, Virginia, Washington, Wisconsin

*While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule: This role requires availability during established, regular business hours (Mon-Fri).

Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Range Details: $144,000 - $180,000 - $216,000 

ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

UNION INFORMATION

Certain employees who report to this position may be covered by a collective bargaining agreement. 

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.

We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com. 

WHO WE ARE:

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY: 

ActBlue is seeking a Director to lead our Data Science & Engineering department in order to foster a data-centric culture through building teams, infrastructure, systems, and services that facilitate organizational insights and power data driven product experiences.

The Data Science & Engineering department encompasses ActBlue’s entire data function - from providing data analytics and reporting services to building and maintaining our data warehouse and ETL infrastructure. The Data Science & Engineering department is central to ActBlue’s ability to turn our data into a critical advantage for Democratic and progressive grass-roots fundraising.

WHAT YOU WILL DO:

• Collaborate with leaders across the organization to develop and execute on a data strategy inline with ActBlue's near and long term goals, including supporting organizational growth through acquisitions and partnerships
• Foster a data centric culture by upleveling our ability to make data-informed decisions and build best in class data products that meet rigorous performance and reliability standards
• Enable and advocate for AI/ML driven products and features across the ActBlue Platform through building scalable machine learning infrastructure that serves production environments and identifying new opportunities to deploy data science and analytics capacity in service of our mission
• Oversee our Data Science, Data Analytics, Data Engineering, and Data Platform teams in a fast-paced, mission-driven environment
• Guide the evolution of our data systems, tools, and architecture to meet the organization's needs, including data consolidation, governance frameworks, and unified data models across multiple entities
• Ensure high-quality communication and a stakeholder-centric approach between our data teams and their internal customers, with an emphasis on responsiveness and partnership during high-stakes moments

WHAT YOU BRING:

• 8+ years or equivalent in successfully managing and leading Data teams
• 2+ years of leading Data organizations of size 20 or more
• Expertise in the use of data science in strategic and operational decision-making
• Expertise in statistics and quantitative analysis
• Expertise in data security and compliance
• Strong familiarity with Data Engineering, Data platforms, and tools for high performance big data infrastructure
• Experience building production-grade ML/AI systems, including feature engineering pipelines, model deployment, and performance monitoring
• Track record of driving technical excellence and pushing engineering teams to deliver at a higher level
• Effective cross-functional collaborator who can effectively partner across business functions to understand needs, manage expectations, and oversee joint projects in dynamic, sometimes ambiguous environments
• Outstanding stakeholder orientation with a strong desire to be of service, particularly during critical deadlines and organizational complexity
• Ability to navigate multi-stakeholder environments and build alignment across different organizational structures
• Experience leading data integration efforts through mergers and acquisitions, including building centralized data lakes, harmonizing data models across disparate systems, and establishing unified governance frameworks.

BONUS POINTS IF YOU HAVE . . .

• Background or experience in electoral politics and/or the political technology space, including familiarity with campaign cycles, compliance requirements, and deadline-driven delivery
• Previous experience in payments, b2b, and/or two-sided marketplaces
• Background in analytics and reporting
• Experience managing data integration projects across organizations or through M&A activity
• Familiarity with Redshift, AWS, dbt, Looker, and Fivetran
• Experience managing in an organized labor environment or demonstrated ability to quickly learn and navigate collective bargaining frameworks
• Product management skills: conceiving and evaluating concepts for new data products based on understanding of market and user needs
• Tactical product management: leading a team in the design and implementation of new data products
• Experience establishing data governance standards, SLA frameworks, and operational excellence practices
  
  

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. 

Registered States*: 

Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Vermont, Virginia, Washington, Wisconsin

*While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule: This role requires availability during established, regular business hours (Mon-Fri) and is expected to be a part of an on-call rotation which will result in working nontraditional hours as needed.

Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Range Details:

Salary Range: $213,918 - $242,511 - $271,104

ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

UNION INFORMATION

Supervisory role not part of the Bargaining Unit position. Certain employees who report to this position may be covered by a collective bargaining agreement. 

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com.

WHO WE ARE

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy.

THE OPPORTUNITY

As a Staff Engineer on the AAA (Authentication, Authorization, and Access) team, you will be a leading technical expert on one of ActBlue's most critical teams spanning Product Engineering and Platform. AAA secures the front door for everyone who powers progressive fundraising -- we make sure the right people get in, the wrong ones don't, and the platform never has to choose between moving fast and staying safe.

You'll provide technical leadership for multi-quarter initiatives involving complex requirements and strategic thinking, working collaboratively with engineers to plan and execute while playing a key role in defining the team's tech strategy and roadmap. This includes owning architecture decisions across identity, authentication, authorization, and access -- work that every other product at ActBlue depends on.

Working full-stack with Ruby on Rails, PostgreSQL, React, and TypeScript, you'll architect systems and establish technical foundations that enable secure, scalable, and reliable access for donors, campaigns, organizations, and ActBlue employees. Your work will directly impact thousands of users who depend on these systems every time they interact with ActBlue.

Our engineering and product organization is made up of empathetic and passionate people. We're organized into cross-functional teams that operate independently in alignment with the broader organizational goals.

WHAT YOU WILL DO

• Lead the technical execution of AAA's highest-priority initiatives -- including unifying login across ActBlue products and shifting to role-based, least-privilege access controls at scale -- owning architecture decisions and ensuring stability throughout while the platform modernizes underneath them.
• Work with the team to architect, refactor, and improve identity and access systems that serve donors, campaigns, organizations, and internal users, breaking down initiative-level work across multiple epics and contributing technical expertise to shape the team's roadmap prioritization.
• Partner with designers and product managers to help shape the team's roadmap, anticipating important information needs from stakeholders to inform project work and proactively raising potential competing product interests.
• Serve as a technical consultant and go-to resource for engineers across teams on complex architectural decisions, system design, and best practices -- particularly in the areas of security, identity, and access control.
• Collaboratively develop and champion best practices and design patterns to improve the maintainability and security posture of the platform.
• Lead and expand the team's adoption of agentic AI development tools -- developing playbooks, coaching engineers, and helping AAA serve as a model for AI-accelerated development across Product Engineering.
• Demonstrate technical leadership through writing documentation, establishing effective testing and monitoring, and fostering clear and audience-oriented communication.
• Coach and mentor multiple members of the team, creating professional development opportunities and fostering a culture of seeking feedback as a tool for growth.
• Create spaces for individuals to be engaged, valued, and heard, setting examples and cultural expectations around inclusivity within the team.
• Receive support from your manager to grow as an individual and increase your impact on the success of your team and the progressive movement.

WHAT YOU BRING

• 6-8 years of relevant professional experience, with demonstrated ability to provide technical leadership for multi-quarter initiatives involving complex requirements, strategic thinking, and cross-team collaboration.
• Strong OOP fundamentals required — Ruby, Python, Java, C#, Kotlin, or similar. We work in Rails; functional programming background is a plus. We hire for how you think, not the languages you've used.
• Professional experience working with React and TypeScript to develop frontend features from design and discovery through to deployment and monitoring.
• Broad understanding of a spectrum of stacks; expert understanding of dependencies, needs, impacts, and risks across technical areas within a domain.
• Deep understanding of performance, scalability, and security best practices, with ability to recommend system-level improvements to mitigate concerns for broad systems. Known as a go-to consultant that engineers turn to for guidance in these areas.
• Experience designing frameworks to enable a culture of defensive testing; consistently debugging the toughest issues throughout the stack regardless of environment, finding root cause or viable workarounds.
• Ability to assess technology and integrations in the context of multiple teams; recognized as an expert across teams for facilitating technical decision-making.
• Ability to communicate effectively with non-technical stakeholders and to collaboratively translate business requirements and strategic goals into technical solutions, modifying communication style to fit the audience. Ability to raise information to PMs and stakeholders relevant to team goals; effectively communicate technical details and value to non-technical stakeholders.
• Experience coaching engineers on coaching and mentoring others; fostering a culture of delivering specific praise and constructive feedback.
• Can provide support and stability during times of urgency; contribute holistic solutions in post-mortems.
• Can lead the identification and execution of solutions for team and organizational concerns.
• An inclusive, generous working style: you like to mentor, collaborate, and elevate your team by supporting your peers, providing coaching and guidance to multiple team members, and anticipating where your intervention would be helpful. 

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. 

Registered States*: Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, and Washington D.C.

*While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule: This role requires availability during established, regular business hours (Mon-Fri) and is expected to be a part of an on-call rotation which will result in working nontraditional hours as needed.

Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Range Details: $191,679 - $216,566 - $241,452

ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

UNION INFORMATION: The terms and conditions of this position are subject to a collective bargaining agreement with the Communications Workers of America, the exclusive bargaining agent of covered ActBlue Technical Services employees.

BACKGROUND CHECKS: As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.

We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com.

WHO WE ARE:

ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.

We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.

THE OPPORTUNITY: 

As ActBlue ramps up for a busy 2026 election season, we are looking for several Donor Support Associates to join our Customer Service department. Donor Support Associates provide support to the small-dollar donors who donate through ActBlue. These temporary positions are expected to last until mid-November 2026. 

The Customer Service department is critical to ActBlue’s mission to democratize power in this country through grassroots fundraising. We provide support 7 days a week, 365 days a year to the campaigns and organizations that use our tools to fundraise and the donors that contribute to them via our platform. 

WHAT YOU WILL DO:

• Provide day-to-day, high-quality support donors on a variety of inquiries, including but not limited to refunds, canceling recurring donations, standard login inquiries, and managing various other donor-related requests.
• Efficiently triage all incoming support requests to the correct team based on email content.
• Provide proactive support and outreach to our users as needed. 
• Review voicemails and return phone calls as needed.
• Flag potential bugs or issues with ActBlue’s platform that are reported to us by our users as needed. 
• Review donation transactions as part of our fraud prevention workflow.
• Meet established quality and productivity standards for the role.

WHAT YOU BRING:

• Experiences in customer service. A successful candidate will have demonstrated success in supporting customers on a daily basis both over email and over the phone.
• Strong preference for experience working with HubSpot (or similar email ticket programs such as Salesforce/Zendesk). 
• Attention to detail. You proofread, reread, and triple-check your work. You understand that details play a large role in setting a project up for success.
• Troubleshooting skills. Creativity, patience, and a helpful attitude are crucial when helping the people we work with solve problems and get the information they need.
• Organization and efficiency over the phone and via email. The person in this role will be responding to a high volume of emails and calls each day and will regularly problem-solve with customers over the phone.
• Excellent communication skills. You’ll be in contact with a variety of people every day — candidates for this position should enjoy constant communication and have a passion for helping people. You have a knack for processing complex information and tailoring your language to support users at all levels of proficiency with our tools.

• Comfort with going solo. While you’ll be working on a team, most of your day-to-day work will be independently driven and managed.
• A goal-oriented outlook. As a team, we work hard to consistently meet and exceed our goals. You enjoy both setting goals and meeting them, as well as supporting your team in meeting theirs.
• Passion for our mission. Our online fundraising technology makes it easy for more supporters to participate in the political process and the progressive movement every day. We need team members who are passionate about furthering this work and providing the best service to every campaign, organization, and donor who relies on our platform.

WORK & BENEFITS SNAPSHOT

This posting is for a temporary full-time, remote, hourly position with an expected end date of November 20, 2026.

Registered States*: 

Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Vermont, Virginia, Washington, Wisconsin

*While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule:

Sunday - Thursday, 10 AM - 6 PM EST OR Tuesday - Saturday, 10 AM - 6 PM EST

**Please note in your application which of the shifts you’d be able to work (select as many as you’re interested in), though you’ll only be working one**

Work Environment: 

Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Details: $31.25 per hour

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement. We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com.

WHO WE ARE

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY

As a Senior Software Engineer II, you will be a key technical leader on a team building and evolving a new strategic platform. Working full-stack with Ruby on Rails, PostgreSQL, React, and TypeScript, you'll architect systems and establish technical foundations that enable sophisticated user-facing features. Your work will directly impact thousands of users who depend on reliable, accurate, and performant systems.

You will work in concert with other product teams, data teams, platform and ops teams, and the security team. Together with other stakeholders, you will identify and execute high-impact improvements that unlock new product opportunities and ensure the reliability, predictability, maintainability, and scalability of our platform. 

Our engineering and product organization is made up of empathetic and passionate people. We’re organized into cross-functional teams that operate independently in alignment with the broader organizational goals.

WHAT YOU WILL DO

• Work with your team to architect, refactor, and improve donor and entity user experiences.
• Lead the technical execution of large, cross-team initiatives, working with multiple engineers to design and implement solutions that balance high-impact opportunities with effort, scope, and technical tradeoffs.
• Break down initiative-level work across multiple epics and contribute technical expertise to shape the team's roadmap prioritization.
• Partner with designers and product managers to help shape the team's roadmap, anticipating important information needs from stakeholders to inform project work and proactively raising potential competing product interests.
• Serve as a technical consultant and go-to resource for engineers across teams on complex architectural decisions, system design, and best practices.
• Collaboratively develop and champion best practices and design patterns to improve the maintainability of the platform.
• Demonstrate technical leadership through writing documentation, establishing effective testing and monitoring, and fostering clear and audience-oriented communication.
• Coach and mentor multiple members of the team, creating professional development opportunities and fostering a culture of seeking feedback as a tool for growth.
• Create spaces for individuals to be engaged, valued, and heard, setting examples and cultural expectations around inclusivity within the team.
• Receive support from your manager to grow as an individual and increase your impact on the success of your team and the progressive movement.

WHAT YOU BRING

• 5-8+ years of relevant professional experience, with demonstrated ability to lead complex technical initiatives involving multiple engineers, complex requirements, and high ambiguity.
• Professional experience working with React and TypeScript to develop frontend features from design and discovery through to deployment and monitoring.
• Professional experience working with backend technologies like Ruby on Rails, Python, Java or Go.
• Professional experience with PostgreSQL and GraphQL, including designing efficient data models and APIs that support scalable, maintainable systems.
• Proficiency with Git/GitHub and Docker as part of a professional software development workflow, with experience collaborating across distributed codebases.
• A strong understanding of performance, scalability, and security best practices, with ability to recommend system-level improvements to mitigate concerns for broad systems; familiarity with OAuth/OIDC/JWT authentication patterns is a plus.
• Track record of leading large projects that involve multiple engineers, complex requirements, and ambiguity from conception through delivery.
• Experience designing simple, maintainable solutions to complex problems using well-accepted design patterns informed by industry experience; exposure to microservices or micro-frontend architecture is a plus.
• Ability to communicate effectively with non-technical stakeholders and to collaboratively translate business requirements and strategic goals into technical solutions, modifying communication style to fit the audience.
• Track record of working closely with product and design teams to iterate on and refine product requirements, with ability to break down initiative-level work and contribute to roadmap prioritization.
• Experience serving as a technical consultant and trusted resource for engineers seeking guidance on architecture, system design, and complex debugging; familiarity with Node.js/Express.js or Kubernetes in a professional context is a plus.
• Comfort with or curiosity about AI coding assistants (such as Claude Code) as productivity tools within an engineering workflow.
• An inclusive, generous working style: you like to mentor, collaborate, and elevate your team by supporting your peers, providing coaching and guidance to multiple team members, and anticipating where your intervention would be helpful.

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. 

Registered States*: 

Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C.

*While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule: 

This role requires availability during established, regular business hours (Mon-Fri).

Work Environment: 

Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Range Details: $173,676 - $192,209 - $210,741

ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

UNION INFORMATION

The terms and conditions of this position are subject to a collective bargaining agreement with the Communication Workers of America. 

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.

We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com. 

WHO WE ARE

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY

As a UX Manager, you will lead a team of UX designers working across ActBlue's suite of products. You will set the conditions for great work — establishing shared vision, building cross-functional partnerships, and creating the processes and culture that help your team do their best thinking. You'll be as invested in your team's growth as you are in the quality of the work they ship.

This role sits at the intersection of people leadership and product strategy. You'll partner closely with Product, Engineering, and cross-functional leadership to ensure UX has a strong voice in how our products evolve — and that your team has the clarity, support, and autonomy to deliver cohesive, user-centered experiences.

WHAT YOU WILL DO

Team Leadership & People Management

• Manage and mentor a team of product designers, providing regular feedback, career coaching, and support for their professional growth
• Provide hands-on strategic support to designers on your team — stepping in to help them navigate complexity, communicate with stakeholders, and develop their design thinking
• Foster a team culture of craft, curiosity, and psychological safety — where designers feel empowered to take creative risks and learn from outcomes
• Oversee workload distribution and resourcing across your team, ensuring designers have clear priorities and appropriate scope
• Partner with the Senior UX Manager to co-lead the broader UX team, contributing to shared direction, team health, and org-level UX initiatives

Design Vision & Quality

• Establish and communicate design direction for your team's product areas, ensuring consistency and quality across interconnected user journeys
• Lead regular design reviews and critiques that elevate the work and build shared standards across the team
• Contribute to the development of shared design principles and quality criteria that can scale across a growing product portfolio

Cross-Functional Partnership

• Partner closely with Engineering and Product leaders to develop a shared understanding of your vertical's goals and ensure your team's work connects to the broader product strategy
• Build and maintain strong working relationships with Product, Engineering, Customer Experience, and Marketing leadership to align design work with organizational goals
• Advocate for user-centered thinking at the leadership level, communicating the strategic value and business impact of UX investment
• Partner with UX Research and Data teams to ensure design decisions across your team are grounded in evidence and validated through appropriate methods

Design Systems & Org Health

• Contribute to the evolution of the ActBlue Design System to meet the needs of a growing product portfolio and ensure consistent implementation across teams
• Contribute to the development of shared UX processes, tooling, and ways of working that benefit the broader design organization

WHAT YOU BRING

• 6–8+ years of UX experience, including prior experience managing a team or coaching and mentoring other designers
• Experience leading end-to-end product delivery — from discovery and ideation through to high-fidelity execution — including MVPs and complex product features
• Proven ability to manage and coach designers in a cross-functional environment, with a track record of supporting career growth and delivering high-quality work
• Experience working with remote, geographically distributed teams across product, engineering, and other functions
• A user-first approach to design grounded in research and data, with experience leading discovery, ideation, and user research sessions and connecting insights to product decisions
• Strong storytelling and communication skills, with experience presenting to and influencing audiences at multiple levels of an organization
• Experience working within or contributing to a shared design system
• A commitment to fostering a collaborative and inclusive work environment — not just welcoming, but actively centering and amplifying perspectives and backgrounds different from your own

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. 

Registered States*: 

Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C.

*While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule: 

This role requires availability during established, regular business hours (Mon-Fri).

Work Environment: 

Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Range Details: $162,027 - $178,971 - $195,915

ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

UNION INFORMATION

Certain employees who report to this position may be covered by a collective bargaining agreement. 

This position is excluded from any bargaining unit as a confidential employee.

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.

We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com.

WHO WE ARE

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY

ActBlue is building out a Partnerships function within our Customer Experience team, and we're looking for a seasoned partnerships leader to own it. This is a greenfield opportunity: you'll inherit some early pipeline work, but you should expect to largely define the function — its structure, its motion, and its results. The primary goal is straightforward: drive adoption of Raise by ActBlue and our broader Campaign in a Box product suite through ecosystem partners with networks of down-ballot and local Democratic candidates. ActBlue is a well-known, trusted brand in the Democratic ecosystem — we'll open doors for you. We need someone who knows how to walk through them.

WHAT YOU WILL DO

• Own and grow ActBlue's external partnership pipeline, targeting organizations with networks of down-ballot and local Democratic candidates — including state parties, candidate training programs, caucus-affiliated networks, and political organizations
• Build and operationalize the partnerships GTM motion from the ground up, including pipeline structure, partner tiering, outreach cadence, performance tracking, and internal collaboration workflows
• Negotiate and manage MOUs with ecosystem partners, ensuring ActBlue delivers on commitments and partners deliver on candidate referrals and product promotion
• Drive Raise by ActBlue adoption through partner channels — new Raise adoptions sourced through partnerships is the primary year-one success metric
• Serve as ActBlue's face in partner relationships at the executive and leadership level, operating independently without day-to-day oversight
• Collaborate closely with internal Go To Market functionspartnersCEAM to execute partner-driven campaigns and with the broader CX team to convert partner-referred candidates into active platform users

WHAT YOU BRING

• Demonstrated experience leading or building a partnerships or channel development function — you know what good looks like and can execute without needing to figure out the model
• Commercial mindset with the ability to structure partnership deals, define and track adoption metrics, and manage a portfolio with clear ROI accountability
• A track record of moving from relationship to signed agreement to measurable outcome in a business development or partnerships capacity
• Confidence and polish in executive-level settings; you can independently represent ActBlue's value proposition without support
• A bias for action — you're comfortable building structure in ambiguous environments and moving quickly
• Familiarity with the Democratic political ecosystem (candidate pipelines, political org operations, training programs, party infrastructure) is a strong advantage, as is exposure to political technology or civic tech

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (2-4 times per year). Additional travel may be required for select positions. 

Registered States*: 

Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C.

*While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule: This role requires availability during established, regular business hours (Mon-Fri).

Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Range: $113,300.00 - $142,150.00 - $171,000.00 

ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

UNION INFORMATION

Supervisory role not part of the Bargaining Unit position. Certain employees who report to this position may be covered by a collective bargaining agreement. 

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.

We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com. 

WHO WE ARE

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. 

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. 

THE OPPORTUNITY

ActBlue is seeking a Senior Product Manager to own and evolve critical components of our payments platform—the infrastructure responsible for moving money across the Democratic fundraising ecosystem.

ActBlue processes millions of contributions that power campaigns and progressive causes across the United States. The systems behind these contributions must operate with high reliability, financial correctness, and regulatory compliance under real-world fundraising conditions.

The Payments Platform team builds and operates the core infrastructure that enables money movement across ActBlue’s platform. This includes payment initiation, authorization, settlement, reconciliation, refunds, chargebacks, and disbursements, as well as the financial data systems that ensure funds move securely and accurately from donors to campaigns.

These systems integrate with external payment processors, card networks, fraud and compliance services, and internal platform services used across ActBlue’s product ecosystem.

As a Senior Product Manager, you will partner closely with Engineering, Finance, Payments Operations & Fraud, Account Operations, Legal, Customer Experience, and external payment partners to improve the reliability, scalability, and operational performance of ActBlue’s payments infrastructure.

This role carries meaningful operational responsibility. You will help ensure the systems that power donor contributions remain reliable under real-world conditions, including diagnosing complex payment failures, responding to production incidents, and continuously strengthening system resiliency and observability.

WHAT YOU WILL DO

• Own strategy and roadmap for key components of ActBlue’s payments platform across the full transaction lifecycle: authorization, capture, settlement, reconciliation, refunds, chargebacks, disbursements, and error handling.
• Build and evolve core payment infrastructure, including payment primitives, APIs, processor integrations, and internal platform services that support fundraising products across ActBlue.
• Design systems that support multiple payment architectures, including PayFac-style and platform/ISV models, while ensuring compliance with campaign finance regulations.
• Partner deeply with Engineering to design scalable, resilient platform capabilities and translate complex technical requirements into clear product strategies and delivery plans.
• Work closely with Finance and Payments Operations to ensure settlement accuracy, reconciliation correctness, payout reliability, and effective financial risk management across millions of transactions.
• Define and own key platform metrics such as authorization rates, decline patterns, payout success, refund rates, processing costs, and financial accuracy.
• Analyze operational and payment performance signals to identify opportunities to improve authorization success, reduce failure loops, strengthen resiliency, and optimize platform behavior through routing strategies, retry logic, and improved error handling.
• Lead integrations with new processors, payment partners, and platform services to ensure the payments infrastructure remains scalable, resilient, and adaptable to evolving fundraising and regulatory requirements.
• Own the operational performance of the systems you help build by partnering with engineering and operational teams to diagnose complex payment failures, participate in incident response, and drive improvements that strengthen system reliability.
• Communicate product strategy, progress, risks, and outcomes clearly across technical and non-technical stakeholders, ensuring strong alignment across engineering, leadership, and operational teams.

WHAT YOU BRING

• 5+ years of product management experience, including ownership of complex technical systems or platform infrastructure.
• Deep experience working on payments systems or financial infrastructure, with strong familiarity with the full lifecycle of a transaction from initiation and authorization through settlement, reconciliation, refunds, chargebacks, and disbursements.
• Experience building or operating high-volume payments systems within a fintech, marketplace, or platform environment.
• Strong familiarity with the payments ecosystem, including card networks, processors, and payment rails such as ACH and RTP, as well as regulatory frameworks including PCI DSS, NACHA rules, and card network mandates.
• Technical fluency and comfort working with APIs, payment specifications, and platform architectures in close partnership with engineering teams.
• Experience delivering capabilities within core payment workflows such as authorization systems, refund architecture, retry logic, failure handling, payment routing, or multi-processor orchestration.
• Strong understanding of financial data systems, including reconciliation, settlement accuracy, and supporting finance and accounting workflows in high-transaction-volume environments.
• Data-driven product instincts and comfort analyzing operational and financial metrics such as authorization rates, decline patterns, payment success rates, processing costs, and financial accuracy.
• Strong systems thinking and the ability to design modular platform capabilities across complex, interconnected systems.
• Comfort operating in production environments, including experience diagnosing system failures, participating in incident response, and improving platform reliability and operational resilience.
• Proven ability to lead complex cross-functional initiatives involving engineering, finance, operations, and external partners.
• Extreme ownership mindset with the ability to proactively identify problems, navigate ambiguity, and drive complex initiatives from strategy through execution.
• Passion for leveraging technology to protect our democracy, and excitement about building financial infrastructure that enables grassroots fundraising for progressive campaigns and causes.

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. 

Registered States*: 

Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C.

*While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements.

Work Schedule: 

This role requires availability during established, regular business hours (Mon-Fri).

Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position.

Salary Range Details: $162,027 - $178,971 - $195,915

ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. 

Benefits: 

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability 
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees 
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

UNION INFORMATION

The terms and conditions of this position are subject to a collective bargaining agreement with the Campaign Workers Guild, the exclusive bargaining agent of covered ActBlue employees.

BACKGROUND CHECKS

As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent.

INCLUSION STATEMENT FROM ACTBLUE

ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission.

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.

We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com.