Job Title: Lead Product Designer
Employment Status: Exempt
Office Hours: Hybrid
Location: Vienna, Austria OR Boston, MA, USA
Compensation: Vienna based: €110K+ salary based on experience, Boston based: $155K-$168K salary. Compensation also includes performance-based bonus program and equity
*compensation dependent on related experience level

About Ketryx:

Ketryx is the AI-native compliance platform for regulated industries. We help medical device, pharma, and automotive teams ship software faster without compromising on the safety and quality standards their industries — and their patients — depend on.

We're a Series B company with offices in Boston and Vienna, and we're building the system of record for how regulated AI gets developed and shipped.

About the Role:

We're hiring a Lead Product Designer to make our design team a primary source of user truth at Ketryx.

Our users are not casual software consumers. They are systems engineers, quality leads, regulatory specialists, and software developers working on products where mistakes have real consequences. Designing for them means understanding their work at a depth most B2B companies never reach — and translating that understanding into workflows that feel obvious to the people who live in them every day.

You'll build and lead a research-led design function that deeply understands these personas, shapes what we build (not just how it looks), and partners with product on every roadmap decision. You'll inherit a small team in Vienna, a strong product partnership, and a company that takes design seriously as a peer function across R&D.

This is a hands-on leadership role at early-stage pace. You should be excited to run the playbook yourself before scaling it.

Responsibilities:

• Own discovery as a craft. Stand up a JTBD and persona knowledge base that PMs, engineers, and customer success reference weekly as shared vocabulary. Run a sustained cadence of user research — interviews, synthesis, prototype-based hypothesis testing — at a depth that would have required a much larger research org a few years ago.
• Shape the roadmap upstream. Embed designers as partners with product managers from the earliest stages of discovery, not as downstream service providers. Be the person who can change a roadmap decision through research rather than assertion. Install the rituals — design reviews, discovery syncs, artifact ownership — that keep the user voice central when commercial pressure pulls direction elsewhere.
• Design end-to-end workflows for specialized users. Lead design for products used by multiple personas across a single regulated workflow — from upstream tools like Jira, Polarion, and GitHub all the way through to compliance artifacts and audit-ready records. "User-friendly" here doesn't mean consumer polish; it means making genuinely complex work feel coherent.
• Build the team and the operating model. Develop the design team thoughtfully. Raise the craft bar on persona-to-workflow translation. Establish the standards, systems, and tooling that let design scale without depending on a single leader being in every room.
• Operationalize AI in the design process. Use AI-native tooling to compress the discovery-to-insight loop and run more research, more rigorously, than a traditional team of your size could. We're more interested in how you go deeper on discovery than how fast you can prototype.

Required Skills:

• A track record shipping design for specialized B2B users in regulated or technically deep domains — medtech, legal tech, compliance, industrial, developer tools, finance.
• A research-led orientation. You can show — not describe — a JTBD or persona knowledge base you've built, and walk us through a product decision it shaped.
• Hands-on experience leading a design team through the AI-native transition, with a perspective that goes beyond "we prototype faster now."
• Currently a design lead or strong #2 at a Series B/C B2B SaaS company. Early-stage operating experience is essential.
• Willing and able to travel to Vienna every 4–6 weeks, with heavier travel in the first three months.

Logistics:

This role can be Boston, MA or Vienna, AT based, with travel between offices every 4–6 weeks. Expect heavier travel during your first three months as you get to know the team and the work. The role reports to the Head of Product and partners closely with our CTO and product leadership.

If this sounds like the right next step, we'd love to hear from you.

Keywords: design, ui, ux, ui/ux, user interface, user experience, design, lead

Job title: Head of Software Testing
Employment status: Full-time
Location: Vienna, Austria – Hybrid
Compensation: Competitive compensation + performance-based bonus and equity options
Benefits: Wiener Linien ticket, yearly company retreat, regular team events, free in-office lunch, drinks & snacks

About Ketryx

At Ketryx, we’re on a mission to help medical software teams build secure, reliable applications that make a real difference in people’s lives. We give them the tools to automate the tough parts of compliance and quality so they can focus on what matters most: creating life-saving products with confidence.

The Role

As Head of Software Testing, you’ll define and execute our quality strategy, ensuring that every release of our platform meets the highest standards of safety, reliability, performance, and compliance. You’ll lead a talented team of software quality engineers, testing product features and strengthening our automated testing frameworks, and play a vital role in helping medical device companies bring high-quality technology to market faster. As a quality professional, you will have an impact on our own product that you will also use on a daily basis.

About You

You’re a proven leader in software quality who knows how to build high-performing teams and scalable testing systems. You combine a deep passion for reliability with strong communication skills and a collaborative mindset. You’re detail-oriented, enjoy uncovering edge cases, and take pride in building reliable, maintainable automated tests. You thrive in fast-moving environments where you can influence processes, improve standards, and shape product direction. Above all, you’re motivated to apply your expertise to technology that directly improves patient outcomes.

Ideally you're already located in Vienna or able to relocate quickly. Unfortunately, we are unable to support people without an existing work permit for this position in Austria at this time.

What You’ll Do

• Lead and grow the quality engineering team
• Plan and coordinate verification & validation for software releases and other testing activities
• Drive scaling up of automated testing with a team using Playwright, TypeScript, Cucumber
• Work with the team to keep CI/CD pipelines fast and reliable
• Coordinate work between different teams such as Engineering, DevOps, Product, Customer Success, and Sales, representing the quality and test engineering team
• Own verification & validation for software releases
• Apply quality principles at scale
• Perform risk management
• Prepare and field audits (IEC 62304 & co.)
• Champion a quality-first culture across product and engineering
• Define, track, and share goals and metrics for test automation & product quality, to keep leadership and stakeholders informed and to identify areas for improvement

What We’re Looking For

Must-Haves

• Extensive experience (10+ years) in software quality and testing, with at least 5 years in leadership
• Experience in a high-growth company
• Experience in establishing and running processes to improve overall quality
• Hands-on experience with TypeScript or JavaScript
• Practical experience with test automation tools such as Playwright or Cypress
• Strong knowledge of software QA methodologies, tools, and processes
• Familiarity with BDD practices, ideally using Cucumber
• Experience working in an early stage, product-based start up.

Nice-to-Haves

• Experience preparing for and managing audits
• Experience working in a regulated industry such as MedTech, healthcare, finance, automotive, or aerospace
• Experience using test case management tools such as Xray, TestRail, Azure DevOps, or HP ALM
• Experience with performance and security testing
• Knowledge of ISO 13485 / IEC 62304

Compensation & Benefits

• At Ketryx, we offer a competitive compensation package that reflects your experience and skills. The annual gross salary starts at €100,000+ based on an all-in contract. Final compensation is tailored to your qualifications and experience.
• In addition to the base salary, our package includes a performance-based bonus and stock options, aligning your success with the company’s growth.
• Lunch, snacks, and coffee provided in-office
• Annual Wiener Linien public transportation pass
• Yearly company retreat and regular team events

Keywords: quality lead, test automation engineer, QA, Verification & Validation, V-Model, change request, change requirement, regulation, feature descriptions, SaaS, customer feedback, computer science, comp sci, startup, software development, Series A, Series B, technology, software

Job Description

The Senior ETL Engineer is responsible for the design, development, optimization, and long-term stewardship of enterprise data pipelines, data warehouse, and lakehouse solutions that support reporting, analytics, and advanced data use cases. This role goes beyond individual pipeline delivery, providing technical leadership, mentorship, and architectural collaboration across the data warehousing function.

The Senior ETL Engineer partners closely with business stakeholders, data scientists, analysts, and BI teams to ensure data products are reliable, scalable, secure, and aligned with business strategy. This role plays a critical part in shaping data standards and ensuring the quality and integrity of enterprise reporting data. Key customers include data science, analytics, and marketing teams operating across marketing, operations, customer insights, and finance.

Senior ETL Engineer Job Duties:

Data Engineering

• Design, build, and maintain scalable, high-performance ETL/ELT pipelines supporting analytics, reporting, and advanced data use cases
• Define and enforce data engineering standards, best practices, and reusable patterns for pipeline development
• Lead data modeling efforts to ensure datasets are optimized for analytics, performance, and usability
• Evaluate and recommend improvements to existing data architectures, tools, and processes to support growth, scalability, and cost efficiency
• Leverage AI tools responsibly to improve ETL development productivity and quality, including accelerating pipeline development, test generation, documentation, anomaly detection, and operational troubleshooting

Data Quality, Reliability & Operations

• Establish and enforce data quality, validation, fault-tolerance, and automated testing frameworks across all pipeline stages
• Ensure data integrity, accuracy, freshness, and lineage throughout the data lifecycle

DataOps, Automation & Optimization

• Lead DataOps and CI/CD practices for data pipeline deployment and management
• Drive automation to reduce manual processes in all stages of development
• Continuously optimize pipeline performance through query tuning, architectural improvements, and technology enhancements
• Identify and eliminate waste in data flows, reducing redundant processing and improving overall efficiency
• Evaluate, test, and adopt new tools, platforms, processes, and solutions aligned with modern data engineering best practices

Leadership & Mentorship

• Serve as a technical lead for complex or high-impact data initiatives
• Mentor and coach ETL Engineers, and collaborate on data architecture evolution
• Share knowledge through documentation, design artifacts, and technical guidance

Collaboration & Stakeholder Engagement

• Partner with business stakeholders to understand business requirements and translate into scalable data solutions
• Lead technical discussions to resolve ambiguous or competing data needs
• Communicate complex concepts clearly to technical and non-technical audiences
• Collaborate with data scientists, analysts, and BI engineers to adopt data products, and improve data usability and trust
• Act as a trusted advisor on data feasibility, trade-offs, risks, and prioritization

Security, Governance & Compliance

• Ensure data pipelines adhere to enterprise security, privacy, and governance standards
• Implement access controls, data protection measures, and compliance requirements
• Support data lineage, auditability, and metadata management initiatives

Senior ETL Engineer Skills & Qualifications:

• Advanced experience with SQL, relational databases, and data warehouse design
• Strong expertise with Microsoft Fabric and modern data platform concepts
• Proficiency in Python for ETL development, automation, and testing
• Deep understanding of data modeling, query optimization, and performance tuning
• Strong knowledge of DataOps, CI/CD, and automated testing for data platforms
• Experience designing and supporting production-grade, enterprise-scale pipelines
• Excellent verbal, written, and interpersonal communication skills
• Proven ability to lead multiple initiatives and influence without formal authority
  
  

Education & Experience

• 5+ years of experience in data engineering, BI development, or analytics engineering
• Bachelor’s degree in a technical or analytical discipline required

Work Perks:

• Fun & driven environment.
• Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HAS with employer contribution, and generous 401k match.
• 10 paid floating corporate holidays, 1 paid volunteer day & 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
• Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
• Opportunities for paid and discounted travel.
• Flexible work schedule providing on-site, remote, and virtual office opportunities.
• Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
• Fitness Center and café onsite at select locations.
• Employee Assistance Program (EAP)
• Paid Parental, Caregiver, and Disability leave.
• Team Member Discount Program.

Your mission

Join Bitpanda as a Senior DevOps Engineer and take a leading role in shaping the next generation of our high-performance, cloud-native infrastructure that powers the future of digital finance. As a senior member of the team, you will drive architectural decisions, mentor and guide junior engineers, and ensure our platforms remain secure, scalable, and resilient. You’ll work with a motivated group of highly skilled engineers, contributing your experience while continuing to grow in a cutting-edge, fast-moving environment.

What You’ll Do

• Design, develop, and evolve our AWS-based infrastructure using best-in-class tooling, including Terraform/CloudFormation and ArgoCD, leading the operation and optimisation of our container orchestration platforms, with a focus on multi-cluster networking and service-to-service communication.
• Take ownership of our cross-cluster Istio service mesh—implementing policies, improving traffic management, and enhancing mesh-level networking performance and security
• Monitor, optimise, and automate systems to ensure high availability, strong security posture, and superior performance using Datadog, Opsgenie, and AI-powered tooling
• Build scalable, robust solutions for complex technical challenges, ensuring infrastructure design aligns with best practices and long-term platform goals.
• Mentor junior and mid-level engineers, promote engineering excellence, and contribute to team knowledge sharing and process improvements.

Who You Are

• 5+ years of hands-on experience building and managing AWS infrastructure (EC2, VPC, IAM, RDS, KMS, and related services).
• Strong expertise in Docker, Kubernetes, and Infrastructure as Code (Terraform/CloudFormation).
• Advanced understanding of cloud networking, including routing, load balancing, VPC design, hybrid connectivity, and service-mesh-based networking - familiarity with multi-cluster service mesh (Istio) and related capabilities is preferred
• Proficiency in CI/CD systems, with deep experience in GitLab CI/CD and working knowledge of ArgoCD.
• Proven experience deploying, maintaining, and scaling critical cloud infrastructure components in production environments.

** We offer a comprehensive relocation package to support candidates who are moving to join our team. Our goal is to make your transition as smooth as possible, and we provide assistance throughout the whole process.

Your mission

Join Bitpanda as a Senior DevOps Engineer and take a leading role in shaping the next generation of our high-performance, cloud-native infrastructure that powers the future of digital finance. As a senior member of the team, you will drive architectural decisions, mentor and guide junior engineers, and ensure our platforms remain secure, scalable, and resilient. You’ll work with a motivated group of highly skilled engineers, contributing your experience while continuing to grow in a cutting-edge, fast-moving environment.

What You’ll Do

• Design, develop, and evolve our AWS-based infrastructure using best-in-class tooling, including Terraform/CloudFormation and ArgoCD, leading the operation and optimisation of our container orchestration platforms, with a focus on multi-cluster networking and service-to-service communication.
• Take ownership of our cross-cluster Istio service mesh—implementing policies, improving traffic management, and enhancing mesh-level networking performance and security
• Monitor, optimise, and automate systems to ensure high availability, strong security posture, and superior performance using Datadog, Opsgenie, and AI-powered tooling
• Build scalable, robust solutions for complex technical challenges, ensuring infrastructure design aligns with best practices and long-term platform goals.
• Mentor junior and mid-level engineers, promote engineering excellence, and contribute to team knowledge sharing and process improvements.

Who You Are

• 5+ years of hands-on experience building and managing AWS infrastructure (EC2, VPC, IAM, RDS, KMS, and related services).
• Strong expertise in Docker, Kubernetes, and Infrastructure as Code (Terraform/CloudFormation).
• Advanced understanding of cloud networking, including routing, load balancing, VPC design, hybrid connectivity, and service-mesh-based networking - familiarity with multi-cluster service mesh (Istio) and related capabilities is preferred
• Proficiency in CI/CD systems, with deep experience in GitLab CI/CD and working knowledge of ArgoCD.
• Proven experience deploying, maintaining, and scaling critical cloud infrastructure components in production environments.

** We offer a comprehensive relocation package to support candidates who are moving to join our team. Our goal is to make your transition as smooth as possible, and we provide assistance throughout the whole process.

What You’ll Do

• Design, develop and evolve our AWS-based database deployments with a focus on scaling and automation
• Take ownership of database performance - pro-actively identify bottlenecks, improve configurations and work with other engineering teams to tune applications
• Design, develop and test backup and disaster recovery processes to ensure they are robust and reproducible
• Build scalable, robust solutions for complex technical challenges, ensuring infrastructure design aligns with best practices and long-term platform goals.
• Promote engineering excellence and contribute to team knowledge sharing and process improvements.

Who You Are

• 3+ years of hands-on experience building and managing database infrastructure in AWS (Aurora MySQl, Aurora Postgres, DynamoDB, Lambda, KMS, IAM and related services).
• Deep understanding of SQL, as well as MySQL and/or PostgresQL specific features
• Ability to design and implement lightweight scripts / glue code in bash, python or go
• Additional experience with Metabase, Opensearch or MongoDB Atlas is beneficial.
• Expertise in Docker, Kubernetes, and Infrastructure as Code (Terraform).
• Proven experience deploying, maintaining, and scaling critical cloud infrastructure components in production environments.

Your Mission

As an Offensive Security Engineer, you’ll act as an in-house attacker; finding and proving the risks that matter before anyone else can. You’ll play a key role in helping us build secure-by-default products by bringing an offensive mindset into everyday engineering decisions.

Working closely with engineers, product managers, and DevOps, you’ll uncover real-world attack paths, challenge assumptions, and help teams fix issues in a practical, scalable way. If you enjoy getting hands-on, digging deep into systems, and turning complex vulnerabilities into clear action, this is where you’ll thrive.

What you'll do

• Perform in-depth penetration tests across web apps, APIs, and infrastructure—going beyond automated tools to uncover meaningful flaws
• Develop clear, impactful PoCs that demonstrate real risk and help teams prioritize fixes effectively
• Collaborate closely with engineers to guide remediation and validate fixes through re-testing
• Contribute to threat modeling and design reviews, helping identify security gaps early in the SDLC
• Build and refine scripts, tools, and testing approaches to improve coverage and efficiency

Who you are

• 3–5+ years of hands-on experience in offensive security, penetration testing, or product security
• Strong understanding of common vulnerabilities (OWASP Top 10, SANS 25) and how they manifest in real systems
• Practical, hands-on mindset; comfortable testing, exploiting, and explaining vulnerabilities end-to-end
• Able to clearly communicate technical findings and recommended fixes to engineering teams
• Curious and persistent; you enjoy digging deeper, connecting dots, and understanding how things break

Your Mission
You operate as a trusted adversary within our systems identifying, exploiting, and helping eliminate the risks that matter most. You don’t just find vulnerabilities; you shape how we think about security at a product and platform level.

You’ll embed offensive thinking across the SDLC, partnering with engineering, product, and DevOps to challenge designs, raise the bar, and ensure we’re secure by default, not by accident.

If you’re the kind of person who sees an attack path where others see “low risk,” and you know how to turn that into real change, you’ll feel right at home.

What you'll do

• Lead sophisticated, end-to-end penetration tests across complex systems; uncovering deep, chained vulnerabilities others miss
• Design and demonstrate impactful exploit scenarios that drive prioritisation at both engineering and leadership levels
• Own offensive security engagements from scoping through remediation validation, acting as the technical authority
• Influence architecture through threat modeling and design review; shifting security left and preventing classes of vulnerabilities
• Build and evolve offensive tooling, methodologies, and playbooks to scale security testing across teams

Who you are

• 5+ years in offensive security with a proven track record of finding high-impact, non-trivial vulnerabilities in real-world systems
• Strong depth in application and product security, with the ability to think across layers (app, API, infra, auth, logic)
• Recognised for your hands-on expertise; whether through certifications (OSCP, OSWE, GPEN) or demonstrated offensive work
• Able to influence without authority; translating complex attack paths into clear, actionable risk for diverse stakeholders
• Naturally curious and adversarial; you think in attack chains, not isolated bugs, and push until you find what really matters

Job Title: QA/RA Lead
Employment Status: Full-time
Office Hours: Mon, Wed, Fri with WFH option on Tue & Thu
Location: Vienna, Austria
Compensation: Starting from 90,000 EUR gross base salary + performance-based bonus and equity options. Compensation may be negotiated based on experience level.

As a Ketryx QA/RA Lead, you will lead quality management system implementations and regulatory compliance strategies for cutting-edge medical device clients as we scale our AI-powered compliance platform. This is a rare opportunity to shape the future of regulatory affairs. You'll have the autonomy and expertise to drive repeatable QMS deployment processes while helping shape the future of regulatory affairs through innovative technology and enabling the success of the world’s most innovative companies. We offer the opportunity to work with high-growth clients, establishing best-in-class quality systems from the ground up using our revolutionary AI platform.

Our ideal candidate will have demonstrated success in quality systems management with 5-8 years of experience in the medical device industry. Someone who is strategic yet hands-on, passionate about regulatory excellence, and eager to leverage cutting-edge AI technology will thrive in this position. In this role, you'll have the opportunity to directly impact our mission to improve 100 million patient lives by 2030 by ensuring the highest quality standards for life-saving medical devices.

This position will be based in our Vienna, Austria office with a hybrid schedule (Monday, Wednesday, Friday in office, Thusday, Thursday WFH option). Unfortunately, we are unable to support non-EU citizens for the position at this time.

About You:

You're a proven QMS expert who's successfully navigated complex medical device regulatory landscapes and is ready to scale your impact through innovative technology. You've built or significantly improved quality systems at medical device companies, consulting firms, or high-growth startups, and you're excited to combine your regulatory expertise with AI-powered tools to create something category-defining. You are an energetic, creative, and progressive quality leader who thrives on driving innovation and continuous improvement in regulated environments.

Responsibilities:

• Lead Quality Management System (QMS) setup and deployment for medical device clients
• Own and manage QMS templates and regulatory compliance frameworks
• Provide expert consulting on ISO 13485, EU MDR/IVDR, UKCA, GxP, and other quality systems standards
• Scale operations to support high-growth clients
• Develop repeatable QMS deployment processes leveraging AI platform capabilities and automatic compliance
• Drive and/or support internal and external audit programs, customer audits and regulatory inspections.
• Orchestrate the continuous validation lifecycle, including drafting, reviewing, and approving documentation to ensure real-time compliance program management.
• Shape the future of regulatory affairs through innovative product development
• Work independently on complex quality assurance projects requiring minimal oversight
• Ensure customer success across the entire customer engagement lifecycle

Required Skills:

• 4-8 years of experience in quality systems management, management representative or senior specialist role
• Familiar with eQMS implementation, validation and implementation.
• Deep expertise in Quality Management System setup, sub-systems, and implementation
• Strong knowledge of ISO 13485 and Global QMS requirements
• Expertise in AI, Digital, SaMD and Cyber Compliance (e.g. SOC 2, ISO 27001)
• Deep understanding of medical device cybersecurity
• Experience as quality management representative in regulated environments
• Proven experience managing audit lifecycles (internal, external, and customer-facing).
• Familiarity with continuous validation methodologies (e.g. CSV, GAMP 5, ISO 13485) and documentation within a digital or automated compliance environment.
• Experience with regulatory and Notified Body submission requirements
• Background in medical device industry quality systems
• Ability to work independently and own complex regulatory projects
• Proven track record in consulting or client-facing roles

Preferred Skills:

• Experience at large medical device companies
• Background with consulting firms specializing in QMS setup
• Startup experience (Series A/B) with QMS implementation
• Specializations in cybersecurity, usability, or computer software validation
• Experience scaling quality operations in high-growth environments
• Knowledge of AI applications in regulatory affairs
• Submission experience
• Experience working in an early stage, product-based start up.

Keywords: ISO 13485, EU MDR/IVDR & UKCA, Quality Management System (QMS), Management representative, Medical device quality, Stryker, Medtronic, Boston Scientific, QMS setup, Regulatory consulting, Quality systems manager, Computer software validation, Cybersecurity, Usability, Startup experience, Series A/B, Vienna/Austria, Consulting firms, Quality assurance, Medical device industry

Your mission

As the Senior Manager of Customer Care at Bitpanda, your mission is to lead a multi-layered organization by managing and mentoring a team of managers to achieve world-class results. You will serve as a strategic architect of our support ecosystem, fostering a culture of high ownership and proactive problem-solving. Working closely with senior leadership, you will translate high-level business objectives into operational excellence, ensuring our support infrastructure not only scales but prospers as we redefine the financial landscape.

What you’ll do

• Experienced Leader of Leaders: You bring 5-7+ years of large-scale leadership experience with a proven track record of managing managers. You understand the nuances of scaling complex support organizations and excel at coaching other leaders to drive performance and talent development. 
• Operational Excellence Architect: You are a "doer" who thinks in systems. You have extensive experience building and maturing support operations, ensuring they are not just maintained, but optimized for maximum efficiency and long-term prosperity. 
• Strategic Support Expert: You possess a deep-rooted understanding of how to thrive in customer support. You bring a high degree of technical and operational sophistication, acting as a proactive force who anticipates needs rather than just reacting to tickets. 
• Mission-Driven Owner: You possess an unwavering sense of accountability and a passion for Bitpanda’s mission. You are eager to take full ownership of your domain and proactively shape the future of the crypto and financial services industry. 

Who you are 

• Experienced Leader of Leaders: You bring 5-7+ years of large-scale leadership experience with a proven track record of managing managers. You understand the nuances of scaling complex support organizations and excel at coaching other leaders to drive performance and talent development. 
• Operational Excellence Architect: You are a "doer" who thinks in systems. You have extensive experience building and maturing support operations, ensuring they are not just maintained, but optimized for maximum efficiency and long-term prosperity. 
• Strategic Support Expert: You possess a deep-rooted understanding of how to thrive in customer support. You bring a high degree of technical and operational sophistication, acting as a proactive force who anticipates needs rather than just reacting to tickets. 
• Mission-Driven Owner: You possess an unwavering sense of accountability and a passion for Bitpanda’s mission. You are eager to take full ownership of your domain and proactively shape the future of the crypto and financial services industry. 
• Collaborative Systems Thinker: You excel at building cross-departmental alliances, aligning your team’s operational goals with the broader company vision to achieve seamless, end-to-end excellence.

Your mission

At Bitpanda, we're building a powerful system that handles prices and risk management for various types of investments like stocks, crypto, ETFs, metals, and fiat currencies. You’ll help add new assets to our platform, work with new exchanges, and create tools like price charts and systems for crypto products with leverage. This is a key role where you'll help us build the technology that makes trading and investing in different assets fast, reliable, and easy to use for everyone.

What you’ll do 

• Drive core technical decisions that shape our architecture, engineering practices, and long-term team vision
• Build high-performance, scalable backend systems using Python that power Bitpanda’s core trading infrastructure
• Design and maintain clean, testable, and maintainable code across a robust microservice ecosystem
• Lead the evolution of our event-driven architecture, helping scale systems for future growth
• Tackle complex, cross-domain challenges in pricing, hedging, and asset management across crypto, stocks, metals, and more
• Work in a high-impact environment where your code directly supports critical business functions across the company

Who you are

• Strong hands on Python development experience in product-driven environments, building real-world, scalable systems that solve big problems
• A deep understanding of RESTful APIs and websockets, with the ability to design fast, reliable, and clean APIs using FastAPI
• Experience working with relational and NoSQL databases, always keeping performance and scalability top of mind
• Strong leadership skills to drive technical initiatives, influence the team’s direction, and guide key architectural decisions
• Hands-on experience with event-driven architectures, and message brokers like Kafka or ZeroMQ — you know how to keep data flowing seamlessly
• Bonus points if you’ve worked with AWS, have an interest in crypto, blockchain, or stock markets

Your mission

At Bitpanda, we're building a powerful system that handles prices and risk management for various types of investments like stocks, crypto, ETFs, metals, and fiat currencies. You’ll help add new assets to our platform, work with new exchanges, and create tools like price charts and systems for crypto products with leverage. This is a key role where you'll help us build the technology that makes trading and investing in different assets fast, reliable, and easy to use for everyone.

What you’ll do 

• Drive core technical decisions that shape our architecture, engineering practices, and long-term team vision
• Build high-performance, scalable backend systems using Python that power Bitpanda’s core trading infrastructure
• Design and maintain clean, testable, and maintainable code across a robust microservice ecosystem
• Lead the evolution of our event-driven architecture, helping scale systems for future growth
• Tackle complex, cross-domain challenges in pricing, hedging, and asset management across crypto, stocks, metals, and more
• Work in a high-impact environment where your code directly supports critical business functions across the company

Who you are

• Strong hands on Python development experience in product-driven environments, building real-world, scalable systems that solve big problems
• A deep understanding of RESTful APIs and websockets, with the ability to design fast, reliable, and clean APIs using FastAPI
• Experience working with relational and NoSQL databases, always keeping performance and scalability top of mind
• Strong leadership skills to drive technical initiatives, influence the team’s direction, and guide key architectural decisions
• Hands-on experience with event-driven architectures, and message brokers like Kafka or ZeroMQ — you know how to keep data flowing seamlessly
• Bonus points if you’ve worked with AWS, have an interest in crypto, blockchain, or stock markets

**We offer a comprehensive relocation package to support candidates who are moving to join our team. Our goal is to make your transition as smooth as possible, and we provide assistance throughout the whole process.

Your mission

At Bitpanda, we're building a powerful system that handles prices and risk management for various types of investments like stocks, crypto, ETFs, metals, and fiat currencies. You’ll help add new assets to our platform, work with new exchanges, and create tools like price charts and systems for crypto products with leverage. This is a key role where you'll help us build the technology that makes trading and investing in different assets fast, reliable, and easy to use for everyone.

What you’ll do 

• Drive core technical decisions that shape our architecture, engineering practices, and long-term team vision
• Build high-performance, scalable backend systems using Python that power Bitpanda’s core trading infrastructure
• Design and maintain clean, testable, and maintainable code across a robust microservice ecosystem
• Lead the evolution of our event-driven architecture, helping scale systems for future growth
• Tackle complex, cross-domain challenges in pricing, hedging, and asset management across crypto, stocks, metals, and more
• Work in a high-impact environment where your code directly supports critical business functions across the company

Who you are

• Strong hands on Python development experience in product-driven environments, building real-world, scalable systems that solve big problems
• A deep understanding of RESTful APIs and websockets, with the ability to design fast, reliable, and clean APIs using FastAPI
• Experience working with relational and NoSQL databases, always keeping performance and scalability top of mind
• Strong leadership skills to drive technical initiatives, influence the team’s direction, and guide key architectural decisions
• Hands-on experience with event-driven architectures, and message brokers like Kafka or ZeroMQ — you know how to keep data flowing seamlessly
• Bonus points if you’ve worked with AWS, have an interest in crypto, blockchain, or stock markets

Your mission

As a Trading Operations Specialist at Bitpanda, your mission is to ensure a secure and smooth trading experience. You are well-versed in the foundations of financial instruments and trading systems and also possess a very strong, problem-solving-oriented mindset.

What you’ll do 

• Deep-dive into and quick understanding of our financial products, trading and hedging systems
• Handle market alerts and execute OTC trades & blockchain transactions on behalf of Bitpanda
• Perform daily settlement and reconciliation of trades 
• Monitor hedging and trading activity and maintain the relevant risk parameter settings; you will be the first line of defence for the sanity of our trading and hedging operations
• Proactively document and improve processes & recommend system developments

Who you are

• Experience in trading operations or a similar area (trader certificate is a plus); you should have a great understanding of and/or interest in financial markets, particularly equities or cryptocurrencies/blockchain
• Ability to identify problems and solve them quickly or escalate them as necessary
• Strong data investigation skills (MS Excel in particular and SQL or working with databases is a plus; experience with Bloomberg, Refinitiv (Reuters) or FactSet is welcome)
• Great team player with strong attention to detail, excellent organizational and communication skills (English is a must), thriving in an ever-changing environment
• Ability to work in night shift (00:00-07:00) to ensure operational continuity in a 24/7 business

Your mission

is to strengthen and mature our internal IT audit function and team. You will help improve our IT audit methodology and enhance Bitpanda’s overall approach to IT risk, shaping it according to the Bitpanda DNA. You are experienced in performing audits worldwide and with large-scaled Tech companies in either German or English language. You are dedicated to the mission of internal IT audit being an important contributor to the quality and safety of our products. Beside the IT audits, you are heavily involved in the product development process. Your sense for efficiency, focus on the regulatory requirements, and solutions drives and motivates you. You love to travel and easily adapt to new circumstances.

What you’ll do 

Keeping the business safe by leading the execution of IT audits within the Bitpanda Group.

• IT Audit execution: Conduct IT audits, focussing on compliance with MaRisk, DORA and relevant IT standards and frameworks. Participate in vendor audits particularly cloud service providers or as part of the Cloud Collaborative Audit Group (CCAG).
• Stakeholder collaboration: Collaborate effectively with stakeholders across the organisation to align on regulatory requirements, ensure the effectiveness of IT controls, and promote a culture of compliance.
• Reporting: Draft high quality audit reports for review by audit management, facilitates finding tracking, and validates actions taken to remediate previous audit findings. Additionally support in preparing quarterly and annual management reporting.
• Project Management: Manage and coordinate internal and external IT-related audits with collaboration of various stakeholders.

Who you are 

• Qualified Professional: Degree in business administration/economics, computer science, information technology or a related field. Beneficial are professional / industry recognised certifications (e.g. CISA, CIA, CISSP).
• Financial Industry Expertise: IT Audit professional with a deep understanding of financial regulations, ideally knowledge of outsourcing/ICT service provider desired.
• Effective Communicator: Confident appearance and strong verbal and written communication skills and the ability to communicate on all hierarchy levels. Fluent in both written and spoken English. Proficiency in German is a strong asset.
• Dedicated Professional: A Self-driven, eager to learn and adapt to new standards, well organised team player with strong analytical skills and willing to travel on an occasional basis.

Your mission

As the Senior Specialist, VIP for Germany, you will lead the national strategy to identify, engage, and retain top-tier VIP clients across key German hubs. You will act as the face of the brand for our high-net-worth community in Germany, ensuring a bespoke and seamless experience. Your goal is to drive market growth through tailored local activations, strategic networking, and a deep understanding of the German luxury consumer.

What You’ll Do

• German Market Relationship Management: Serve as the primary point of contact for VIP clients in Germany, managing end-to-end relationships and delivering exceptional, personalized service.
• Strategic Local Growth: Implement targeted VIP strategies to acquire high-value German clients and increase the lifetime value of the existing portfolio (around 300-400 clients).
• Bespoke National Activations: Conceptualize and execute exclusive VIP events and experiences across Germany that resonate with local luxury expectations while maintaining global brand integrity.
• Cross-Functional Collaboration: Partner with Marketing, Retail, and Global VIP teams to ensure German market requirements are prioritized and integrated into broader brand initiatives.
• Market Insights & Reporting: Track German VIP performance metrics and stay ahead of luxury trends in Germany to identify new growth opportunities and competitive advantages.

Who you are

• German Luxury Expertise: Significant experience in VIP management, luxury retail, or high-end hospitality specifically within the German market, with a proven track record of managing UHNWIs.
• Local Market Nuance: Deep understanding of the cultural nuances, spending habits, and luxury consumer behavior unique to the German market.
• Linguistic Excellence: Native-level fluency in German and professional proficiency in English are essential for navigating local client needs and global stakeholder reporting.
• Strategic & Operational Agility: Ability to balance high-level strategy with the "hands-on" execution required to deliver flawless VIP experiences in a fast-paced environment.
• Network & Discretion: Strong interpersonal skills with an established network or the ability to quickly build trust and maintain total discretion with high-profile German clients.

Your mission

As the Senior Specialist, VIP for Germany, you will lead the national strategy to identify, engage, and retain top-tier VIP clients across key German hubs. You will act as the face of the brand for our high-net-worth community in Germany, ensuring a bespoke and seamless experience. Your goal is to drive market growth through tailored local activations, strategic networking, and a deep understanding of the German luxury consumer.

What You’ll Do

• German Market Relationship Management: Serve as the primary point of contact for VIP clients in Germany, managing end-to-end relationships and delivering exceptional, personalized service.
• Strategic Local Growth: Implement targeted VIP strategies to acquire high-value German clients and increase the lifetime value of the existing portfolio (around 300-400 clients).
• Bespoke National Activations: Conceptualize and execute exclusive VIP events and experiences across Germany that resonate with local luxury expectations while maintaining global brand integrity.
• Cross-Functional Collaboration: Partner with Marketing, Retail, and Global VIP teams to ensure German market requirements are prioritized and integrated into broader brand initiatives.
• Market Insights & Reporting: Track German VIP performance metrics and stay ahead of luxury trends in Germany to identify new growth opportunities and competitive advantages.

Who you are

• German Luxury Expertise: Significant experience in VIP management, luxury retail, or high-end hospitality specifically within the German market, with a proven track record of managing UHNWIs.
• Local Market Nuance: Deep understanding of the cultural nuances, spending habits, and luxury consumer behavior unique to the German market.
• Linguistic Excellence: Native-level fluency in German and professional proficiency in English are essential for navigating local client needs and global stakeholder reporting.
• Strategic & Operational Agility: Ability to balance high-level strategy with the "hands-on" execution required to deliver flawless VIP experiences in a fast-paced environment.
• Network & Discretion: Strong interpersonal skills with an established network or the ability to quickly build trust and maintain total discretion with high-profile German clients.

Overview

We are seeking a Senior Sales Recruiter with a successful track record of identifying, engaging, and closing executive level candidates; someone to grow and drive recruitment efforts across multiple sales teams. You take action and are adept at influencing key partners and hiring leaders through data-driven insights, critical thinking, and a deep understanding of talent market dynamics. You are an expert at sourcing talent in multiple geographical markets simultaneously. Our business development teams are constantly evolving, so you are also customer-focused and comfortable adapting to change.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, Virginia area for this position. 

Responsibilities

• Drive results. Own full-cycle recruiting and employee selection efforts for our growing Global Business Development Division. Partner with senior leadership to understand their hiring objectives and develop a plan to hit goals and deliver quality and timely results. Create and execute unique and effective sourcing strategies and techniques to find professionals across a variety of roles within our sales organization. Consistently generate a healthy pipeline of high-quality candidates by driving initiatives such as branding, sourcing, and referrals.
• Foster relationships. Build solid relationships with sales leadership teams and serve as a talent partner before, during, and after the recruiting process. Manage candidates in process and provide them with a positive candidate experience. Partner with HR specialists in the areas of global mobility, organizational training and development, HRIS, compensation, and compliance.
• Be an expert. Develop deep business knowledge of Esri’s sales organization and the markets it serves. Leverage data and analytics to assess recruiting performance, forecast hiring needs, and inform strategic decisions. Stay informed on competitive talent trends, compensation benchmarks, and employment branding strategies to maintain a strong market presence.

Requirements

• 5+ years of full cycle recruiting experience, including sourcing and closing for sales positions at all levels
• Demonstrated track record of building successful relationships and partnerships at all organizational levels
• Solid capacity to practice behavioral competency assessments to determine best placement of talent within the organization
• Proven ability to develop and execute advanced sourcing strategies and build diverse talent pipelines
• Strong analytical skills with the ability to interpret recruiting data and translate insights into action
• Outstanding interpersonal skills, creativity, flexibility, maturity, and sound judgment
• Team player who takes initiative, is self-directed and highly motivated, and has a passion for results
• Bachelor's degree in human resources, business, marketing, or communications

Recommended Qualifications

• PHR or SPHR certification
• Business understanding of software sales within high tech companies
• Knowledge of ADA, EEO, FMLA, Title VII, wage and hour laws, and benefits
• MBA or master’s degree in human resources, communications, industrial psychology, or marketing

#LI-Onsite

#LI-LW1

Overview

Leverage your Electric/Gas Energy Utility industry experience to inform, educate, and inspire Esri users and prospects in the Energy Utility Industry. Identify, craft, and execute marketing campaigns that support targeted goals and objectives. As an industry specialist, you will research and report on financial, technological, and other factors that affect the Energy Utility market and collaborate with key internal stakeholders to help define, execute, and measure the Energy Utility marketing plan.

Responsibilities

• Assist Industry Managers in engaging with marketing, sales, products, professional services, international distributors, education, and partner teams to deliver campaign tactics successfully
• Support a regular cadence of content (such as webinars, customer success stories, eBooks, social media, blogs, and more) that drives awareness, demand, and community
• Draw upon industry knowledge, research, writing, and collaboration skills
• Prepare for, manage logistics and personally engage in events such as conferences, tradeshows, seminars, webinars, and user group meetings
• Contribute to the growth of the Energy Utility community on social media and the Esri Community
• Work collaboratively with marketing staff to create, manage, and execute campaign tactics, including effective internal communications, to meet team goals
• Track campaign progress and proactively work with internal and external customers to move activities forward
• Prepare content using industry knowledge, research, and relationships, including presentations, StoryMaps, eBooks, blogs/articles, technical papers, web, social media, press, and advertising
• Research, evaluate, and assist efforts on strategic industry positioning and gain validation by internal and external experts
• Develop deep GIS domain expertise and be responsible for providing industry expertise to support internal requests, partner engagements, and customer meetings

Requirements

• 5+ years of experience working in the Energy Utility industry
• Knowledge of GIS and its application within the Energy Utility domain
• Excellent communication skills to include written, verbal, and presentation
• Highly organized, strongly self-motivated, and have the ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem-resolution, and creative thinking skills
• Team player with strong interpersonal skills
• Ability and willingness to travel
• Bachelor's degree in engineering, GIS, geography, or related field

Recommended Qualifications

• Familiarity with web-based business systems
• Master's degree in engineering, GIS, geography, or related field

#LI-MJ1

#LI-Onsite

Overview

Leverage your transportation industry experience to inform, educate, and inspire Esri users and prospects in the Rail Industry. Identify, craft, and execute marketing campaigns that support targeted goals and objectives. As an industry specialist, you will research and report on financial, technological, and other factors that affect the Rail market and collaborate with key internal stakeholders to help define, execute, and measure the Rail Industry marketing plan.

Responsibilities

• Assist Industry Managers in engaging with marketing, sales, products, professional services, international distributors, education, and partner teams to deliver campaign tactics successfully
• Support a regular cadence of content (such as webinars, customer success stories, eBooks, social media, blogs, and more) that drives awareness, demand, and community
• Draw upon industry knowledge, research, writing, and collaboration skills
• Prepare for, manage logistics and personally engage in rail industry-related conferences, tradeshows, seminars, webinars, and user group meetings
• Contribute to the growth of the Rail Industry community on social media and the Esri Community
• Work collaboratively with marketing staff to create, manage, and execute campaign tactics, including effective internal communications, to meet team goals
• Track campaign progress and proactively work with internal and external customers to move activities forward
• Prepare content using rail industry knowledge, research, and relationships, including presentations, StoryMaps, eBooks, blogs/articles, technical papers, web, social media, press, and advertising
• Research, evaluate, and assist efforts on strategic industry positioning and gain validation by internal and external experts
• Develop deep GIS domain expertise and be responsible for providing industry expertise to support internal requests, partner engagements, and customer meetings

Requirements

• 5+ years of experience in a transportation discipline focused on the Rail market
• Knowledge of GIS and its application within the Rail Industry
• Excellent communication skills to include written, verbal, and presentation
• Highly organized, self-motivated, and have a strong ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem-resolution, and creative thinking skills
• Team player with strong interpersonal skills
• Ability and willingness to travel
• Bachelor's degree in planning, GIS, geography, or public/business administration

Recommended Qualifications

#LI-MJ1

#LI-Onsite

Overview

Leverage your telecommunications industry experience and subject matter expertise to identify, craft, and deliver industry campaigns that support targeted goals and objectives. As an industry specialist, you will research and report on financial, technological, and other factors that affect the telecommunications market and collaborate with key internal stakeholders to help define, execute, and measure the telecommunications marketing plan.

Responsibilities

• Create, manage, and execute campaign tactics and related internal communications to meet integrated campaign success goals, including
• Conferences, trade shows, seminars, webinars, and workshops
• Collateral including blogs, white papers, brochures, and articles
• Web and social media
• Press media and advertising
• Align and collaborate with multiple Esri teams including marketing, sales, product development, international distributors, training, and partner teams to successfully deliver campaigns and qualified leads
• Work with Industry Managers and Marketing Specialists to track campaign progress at every step and proactively work with internal and external customers to steer activities in the right direction
• Research, evaluate, and lead efforts on strategic industry positioning specific to the logistics industry; gain validation by internal and external experts
• Collaborate across business development and professional services teams for identification of industry-specific solutions requirements and the development of industry offers
• Develop and maintain a strong [specific] user community through printed material, on- line forums, and user groups
• Develop deep GIS domain expertise and be responsible for providing product demonstrations and industry expertise to support press and analyst briefings, partner engagements, and customer meetings

Requirements

• 5+ years of experience working in telecommunications industry
• Knowledge of GIS and its application within the telecommunications domain
• Excellent communication skills to include written, verbal, and presentation
• Highly organized, strongly self-motivated, and have the ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem resolution, and creative thinking skills
• Team player with strong interpersonal skills
• Bachelor's degree in related field, engineering, marketing, GIS, or geography
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Familiarity with Pardot and Salesforce

#LI-MJ1

#LI-Onsite

Your mission

As a Senior Product Designer for the design system team you will be fundamental to enable our product teams to consistently build premium experiences at scale for millions of customers. At Bitpanda, we have a strong design language that helps deliver remarkable and effortless experiences to entry and keep up with the financial playing field, empowering people to make their financial freedom a reality.

Your work week will be a mix of contributing to and maintaining our design system together with the DS designers and engineers, while collaborating with Product teams to develop their projects.

What you’ll do

• Co-Own our Design System: Contribute to the growth and consistency of Bitpanda’s DS by confidently designing patterns, components, tokens, and managing libraries, while creating clear and accessible documentation that enables the implementation and usage of design systems.
• Lead End-to-End DS Initiatives: Own DS projects in Product teams from start to finish, aligning closely with engineering and product requirements, enabling collaboration and exploration, leading solutions considering all user scenarios, and assisting others to ensure an efficient delivery.
• Collaborate Cross-Functionally: Work closely with designers, product managers, engineers and other stakeholders to turn accessibility, business, and user needs into simple and intuitive solutions that work at scale through a process of rapid exploration, definition, and validation. 
• Evolve DS Operations: Contribute to grow and improve internal processes, frameworks, and tooling for a more efficient development and usage of our design system.
• Mentor and Advocate: Support peers, give feedback and guidance regarding design systems, foster a mindset that prioritizes scalability and coherence while promoting the DS value and adoption across teams

Who you are

• 5+ years of experience collaborating closely with product and engineering peers in a design system team, or experience with design system responsibilities collaborating with cross-functional stakeholders.
• Expert design systems skills including technical knowledge, and a deep and strategic understanding to drive product quality and cohesion.
• Generalist UX design skills with strong UI and visual abilities, being able to execute at a high-quality and speed while leading projects autonomously.
• State-of-the-art workflow with current industry-standard tools like Figma, Miro and JIRA, and experience in using and contributing to design systems.
• Excellent command of spoken and written English.

Your mission

As a Senior Product Designer for the design system team you will be fundamental to enable our product teams to consistently build premium experiences at scale for millions of customers. At Bitpanda, we have a strong design language that helps deliver remarkable and effortless experiences to entry and keep up with the financial playing field, empowering people to make their financial freedom a reality.

Your work week will be a mix of contributing to and maintaining our design system together with the DS designers and engineers, while collaborating with Product teams to develop their projects.

What you’ll do

• Co-Own our Design System: Contribute to the growth and consistency of Bitpanda’s DS by confidently designing patterns, components, tokens, and managing libraries, while creating clear and accessible documentation that enables the implementation and usage of design systems.
• Lead End-to-End DS Initiatives: Own DS projects in Product teams from start to finish, aligning closely with engineering and product requirements, enabling collaboration and exploration, leading solutions considering all user scenarios, and assisting others to ensure an efficient delivery.
• Collaborate Cross-Functionally: Work closely with designers, product managers, engineers and other stakeholders to turn accessibility, business, and user needs into simple and intuitive solutions that work at scale through a process of rapid exploration, definition, and validation. 
• Evolve DS Operations: Contribute to grow and improve internal processes, frameworks, and tooling for a more efficient development and usage of our design system.
• Mentor and Advocate: Support peers, give feedback and guidance regarding design systems, foster a mindset that prioritizes scalability and coherence while promoting the DS value and adoption across teams

Who you are

• 5+ years of experience collaborating closely with product and engineering peers in a design system team, or experience with design system responsibilities collaborating with cross-functional stakeholders.
• Expert design systems skills including technical knowledge, and a deep and strategic understanding to drive product quality and cohesion.
• Generalist UX design skills with strong UI and visual abilities, being able to execute at a high-quality and speed while leading projects autonomously.
• State-of-the-art workflow with current industry-standard tools like Figma, Miro and JIRA, and experience in using and contributing to design systems.
• Excellent command of spoken and written English.