Get to Know Our Team

The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allows staff to achieve their goals. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best of on-site services to manage the latest hardware running Windows, macOS, and Linux.

The Opportunity

We are looking for candidates with a passion for corporate technology and experience in Identity and Access Management (IAM) to join our team in Bangkok. This role offers excellent growth opportunities in a multicultural environment. 

Responsibilities:

- Support business access requirements on multiple systems. 

- Resolve day-to-day issues assigned to the GSD Operations team. 

- Design, implement, and manage user access controls and permissions. 

- Oversee the user provisioning lifecycle in the company 

- Automate identity and roles provisioning and de-provisioning processes. 

- Maintain role-based access control (RBAC) and attribute-based access control (ABAC) models. 

- Provide support and troubleshooting for requests received via ServiceDesk, ensuring all requests are completed within the agreed SLA. 

- Take on long-term projects in addition to daily tasks, allowing for growth and development. 

- Make quick decisions, implement standards, and best practices to improve support processes. 

Requirements:

- Fluent in English. 

- Enthusiastic team player. 

- Critical thinker – likes to challenge and ask questions 

- Minimum 4 years of experience in IT Helpdesk, IT Operations support, or as an IAM Analyst. 

- Background in “no code” automations and working with APIs. 

- Solid knowledge of SQL Database Server and query commands. 

- Good knowledge of Okta or similar Identity Providers (IDP). 

- Good knowledge of Active Directory management tools, Exchange, and SharePoint. 

- Good knowledge of Azure AD, Exchange Online, or Microsoft Office 365. 

- Customer service-minded with great communication and interpersonal skills. 

- Strong organizational and time management skills, analytical skills, attention to detail, and accuracy. 

- Must demonstrate ownership and be both proactive and reactive. 

Get to Know our Team:  

The Full Stack Engineering Department builds the Agoda web and app products. We have several teams in front-end focusing on different aspects of our products including accommodations, flights, payments, marketing, post-booking services, and more. Agoda’s marketplace is the world. We build localized and optimized user experiences at scale on every major internet platform. These include our mobile websites, native apps, and desktop sites. We hire people from around the world who have a passion for using technology to create and implement the best user experiences. Our teams work on the full stack and build end-to-end systems including user interfaces, APIs, backend systems, and database systems. Our products are always evolving and under experimentation. We accomplish this by having an amazing degree of automation, CI/CD systems, and use a modularized approach. As we are data driven and measure our results, we continually innovate and improve our work. We are looking for the next great talent who strives to learn and grow and has a standard of excellence, strong sense of ownership, and great technical skills. 

The Opportunity: 

We are looking for key contributors to our industry leading iOS app.  You'll be working on a product that has evolved tremendously over the past few years to become a global market leader - but still has a lot of room to grow.   

You’ll be using the most current technologies and best practices to accomplish our goals. Our typical day involves the creation of new end to end systems, building advanced architectures, creation of new features on our high uptime / frequently published App, development of fast and reliable automated testing systems and working in a culture that is always looking to improve our quality, tools, and efficiency.  

In this Role, you get to do :  

• Designing, developing, and maintaining iOS applications, that integrate with the platform's core services and APIs  

• Working closely with designers, product managers, and other developers to define requirements, design features, and deliver a cohesive user experience  

• Establishing and enforcing best practices for app testing and quality assurance  

• Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness  

• Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture  

• Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.  
• Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.  

What you'll Need to Succeed:  

• Minimum of 8 years of experience in engineering roles. 

• Proficient in iOS native development (Swift, Objective-C) and cross-platform programming languages (Dart, JavaScript) 

• Proven hands-on experience with owning production services with significant impact on design, development, deployment, monitoring & evolution  

• Curiosity, staying on the cutting-edge of technological improvements and open-source advancement.  

• Advanced proficiency in modern App development frameworks and architectural choices  

• Highly skilled in modern mobile and server-side coding and design practices, such as MVVM, MVP, VIPER, SOLID principles, and TDD 

• Advanced understanding of cross-platform technology usage in mobile App development like React Native, Web-views, flutter etc. 

• Practical experience with Agile methodologies, analytics, A/B testing, and GIT Flow. 

• Deep understanding of app development challenges and solutions 

• Expert-level knowledge of testing methodologies, tools, and best practices 

• Proven track record of optimizing applications for better performance  

• Strong understanding of security and accessibility standards  

• Demonstrates strong research skills and sound decision-making on complex projects  

• Equally effective working independently or collaboratively within a team 

• Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.  
• Bachelor's degree in Computer Science, Engineering, or a related field. 

It's Great if you have: 

• Experience in multiple platforms including iOS, Android, Web, and API services 
• Have worked on an App or Internet company that is at scale with large numbers of users and transactions per second 
• Have experience in a data driven company with experience analyzing and working with Big Data 
• Lead teams and greenfield projects solving large system problems 
• Worked on global projects serving world markets with distributed data centers and localization of the front end and data 

This position is based in Bangkok, Thailand (Relocation Provided)

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

You will be responsible for the creation of SEO proposal and statement of work and expected to have a broad understanding of all aspect that effect SEO strategy and performance; Technical SEO, Onpage & Offpage SEO, search intent and consumer insights, website UX, content strategy, content marketing, content creation and content development process as well as conversion rate optimization.

Reporting of the role
This role reports to the SEO Associated Director 

3 best things about the job:
You will work with high-profile, recognized client sites, where a small change can make a big impact.

• As part of a high-performance team, who have years of experience in successfully delivering SEO various regions of the world, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
• We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the time to get on board.

Measures of success –
In three months, you would have:

• Take ownership of existing projects and clients.
• Gain understanding of existing processes and tools to ensure successful deliver of client work.
• Develop relationships with key stakeholders within assigned Agency
• Train and further develop existing team members on advanced SEO strategy development.

In six months, you would have:

• Deliver growth in Agency revenue towards meeting targets.
• Build upon and improve efficiencies in developing client deliverables
• Train and further develop existing team members on advanced SEO strategy development.

In 12 months, you would have:

• Client retention and growth of Agency to meet and exceed revenue targets
• Fully managing all assigned clients requiring only high level oversight from Director on client’s day-to-day activities.
• Train and further develop existing team members on advanced SEO strategy development.

Responsibilities of the role:
Client service

• Ensure high level of service are delivered from all SEO projects team member working on.
• Ensuring all projects are delivered to a professional standard and in line with the agreed timings.

Strategy

• Supporting the development of the optimal owned media strategy and owned media activation for clients based on their budgets, target audience and KPIs.
• Ensure owned media planning approach consider multiple platforms like web, social, apps and marketplaces.
• Providing analysis, audit and plan using a combination of resources include search, social, content, audience auditing tool.
• Providing on-page and off-page (content marketing) strategy and coordination with team to deliver best-in-class SEO projects.

Planning and Performance

• Provide project planning timeframe and response to client briefs.
• Regular monitor content on the client’s site and as well as content marketing plan delivery.
• Supporting the development of client target and ensuring content marketing implementation achieves the KPIs set out at the campaign planning stage.

Team Management

• Line-management of all individuals within team including making sure timesheets are complete, signing off holiday, illness and conducting appraisals and objective setting.
• Study and find new insights in an ever evolving digital marketing
• Coaching, training, progression and personal development of all team members.
• Running regular status meeting with agencies teams to ensure campaign activity is progressing as planned and that there is appropriate communication to the client from across the account team.

Relationship

• Respected business-led relationship with direct team members, ability to both professionally nature and critique team members.
• Strong collaborative relationship with lead members of both Business team, client’s web development.
• Working relationship with business planning team as and when appropriate, in order to understand paid content marketing plan and execution.
• Working relationship with peers within [m]PLATFORM Services who manage other channel disciplines (Paid Search, Paid Social, Display and E-commerce)
• Friendly, professional relationship with all clients.
• Collaborative relationship with third-party agencies
• Positive relationships with suppliers and creation of new initiative to continue service expansion.

What you will need:

• Have a habit to catch up SEO industry trends, movement and ecosystem changes which may related to SEO campaign performance.
• Must be keen in learning other search engine mechanics such as, Youtube Search, Ecommerce Search and internal website search algorithm
• Have abilities to use and utilize SEO tools including Google Search Consoles, Google Webmaster tool, Google keyword planner, Ahrefs, DeepCrawl, MOZ, SerpBoo Etc.
• Deep familiarity with the core strategies used for SEO, in particular technical optimization, as well as keyword research, content, linking, digital asset optimization etc.
• Ability to work face-to-face with client teams is essential.
• Web analytics experience is essential. Advanced configuration and analysis experience/certifications are desirable.
• Web Development Skills – HTML, CSS, JavaScript and server-side scripting languages.
• Understanding of common web server technologies, and popular content management systems, their limitations and how to work within these to achieve SEO requirements

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted 

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

You will be responsible for the creation of SEO proposal and statement of work and expected to have a broad understanding of all aspect that effect SEO strategy and performance; Technical SEO, Onpage & Offpage SEO, search intent and consumer insights, website UX, content strategy, content marketing, content creation and content development process as well as conversion rate optimization.

Reporting of the role
This role reports to the SEO Associated Director 

3 best things about the job:
You will work with high-profile, recognized client sites, where a small change can make a big impact.

• As part of a high-performance team, who have years of experience in successfully delivering SEO various regions of the world, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
• We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the time to get on board.

Measures of success –
In three months, you would have:

• Take ownership of existing projects and clients.
• Gain understanding of existing processes and tools to ensure successful deliver of client work.
• Develop relationships with key stakeholders within assigned Agency
• Train and further develop existing team members on advanced SEO strategy development.

In six months, you would have:

• Deliver growth in Agency revenue towards meeting targets.
• Build upon and improve efficiencies in developing client deliverables
• Train and further develop existing team members on advanced SEO strategy development.

In 12 months, you would have:

• Client retention and growth of Agency to meet and exceed revenue targets
• Fully managing all assigned clients requiring only high level oversight from Director on client’s day-to-day activities.
• Train and further develop existing team members on advanced SEO strategy development.

Responsibilities of the role:
Client service

• Ensure high level of service are delivered from all SEO projects team member working on.
• Ensuring all projects are delivered to a professional standard and in line with the agreed timings.

Strategy

• Supporting the development of the optimal owned media strategy and owned media activation for clients based on their budgets, target audience and KPIs.
• Ensure owned media planning approach consider multiple platforms like web, social, apps and marketplaces.
• Providing analysis, audit and plan using a combination of resources include search, social, content, audience auditing tool.
• Providing on-page and off-page (content marketing) strategy and coordination with team to deliver best-in-class SEO projects.

Planning and Performance

• Provide project planning timeframe and response to client briefs.
• Regular monitor content on the client’s site and as well as content marketing plan delivery.
• Supporting the development of client target and ensuring content marketing implementation achieves the KPIs set out at the campaign planning stage.

Team Management

• Line-management of all individuals within team including making sure timesheets are complete, signing off holiday, illness and conducting appraisals and objective setting.
• Study and find new insights in an ever evolving digital marketing
• Coaching, training, progression and personal development of all team members.
• Running regular status meeting with agencies teams to ensure campaign activity is progressing as planned and that there is appropriate communication to the client from across the account team.

Relationship

• Respected business-led relationship with direct team members, ability to both professionally nature and critique team members.
• Strong collaborative relationship with lead members of both Business team, client’s web development.
• Working relationship with business planning team as and when appropriate, in order to understand paid content marketing plan and execution.
• Working relationship with peers within [m]PLATFORM Services who manage other channel disciplines (Paid Search, Paid Social, Display and E-commerce)
• Friendly, professional relationship with all clients.
• Collaborative relationship with third-party agencies
• Positive relationships with suppliers and creation of new initiative to continue service expansion.

What you will need:

• Have a habit to catch up SEO industry trends, movement and ecosystem changes which may related to SEO campaign performance.
• Must be keen in learning other search engine mechanics such as, Youtube Search, Ecommerce Search and internal website search algorithm
• Have abilities to use and utilize SEO tools including Google Search Consoles, Google Webmaster tool, Google keyword planner, Ahrefs, DeepCrawl, MOZ, SerpBoo Etc.
• Deep familiarity with the core strategies used for SEO, in particular technical optimization, as well as keyword research, content, linking, digital asset optimization etc.
• Ability to work face-to-face with client teams is essential.
• Web analytics experience is essential. Advanced configuration and analysis experience/certifications are desirable.
• Web Development Skills – HTML, CSS, JavaScript and server-side scripting languages.
• Understanding of common web server technologies, and popular content management systems, their limitations and how to work within these to achieve SEO requirements

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted 

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

In this Role, you’ll get to:  

• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.

What you’ll Need to Succeed:  

• Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, statistics or science)
• Ability to communicate fluently in English
• Good numerical reasoning skills
• Proficiency in Excel
• Intellectual curiosity

It’s Great if you Have:  

• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL
• Experience in digital marketing
• Academic research experience#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server

Get To Know Our Team:

• The BI‑Infra organization owns Agoda’s core data warehouse architecture and operates the platforms that power analytics and BI across the company (e.g., SQL Server DW, SSAS, Vertica, StarRocks, Hadoop, Superset, Metabase, Tableau, Power BI Report Server). Our mission is to maximize system uptime and provide the best possible data and visualization experience to Agoda users. 

• The BI‑Infra DBA sub‑team focuses on database and BI platform reliability, performance, and cost efficiency — designing and operating scalable OLAP engines, tuning workloads, defining SLIs/SLOs, and partnering with BI and product teams to keep critical analytics systems healthy at scale. 

The Opportunity:

We are looking for a Senior/Staff Data Platform Engineer (BI Infra DBA) to lead the technical direction and operations of our analytics database and BI platforms (StarRocks as the primary analytics engine, Vertica, SQL Server DW, visualization backends, and related services). You will: 

• Own critical database and BI infrastructure end‑to‑end — architecture, performance, reliability, and security. 

• Lead multi‑team initiatives such as expanding StarRocks adoption and leading sql server datawarehouse migration, and major upgrades of visualization/BI tools. 

• Set engineering and operational standards for how we design, deploy, and monitor our BI data platforms, acting as the technical point of contact for BI‑Infra DBA 

What You’ll Do:

• Design and evolve Agoda’s BI data warehouse architecture across SQL Server DW, Vertica, StarRocks, and related services, focusing on availability, scalability, and cost efficiency. 

• Lead migration and modernization projects such as: 

  • Migrating workloads off MSSQL DW to more sustainable platforms (Production standby, data lake, StarRocks, etc.). 

  • Decommissioning legacy components as part of the long‑term DW strategy. 

• Define and implement data and query engine standards (indexing/partitioning patterns, materialized views, retention strategies, governance and access patterns) for BI platforms. 

• Define SLIs/SLOs for key services (StarRocks, Vertica, Tableau, Superset/Metabase, MSSQL DW) and ensure they are instrumented, monitored, and reviewed regularly. 

• Lead incident response for BI‑Infra DBA‑owned platforms: diagnose cross‑system issues (Query Engine - Database, VIz tools, Compute, Storage, Network), post‑mortem/root‑cause analysis, and follow‑up improvements. 

• Partner with BI‑Infra Ops/Dev/Viz and DBDev/DBOps on end‑to‑end reliability — from ingestion pipelines to visualization queries and user traffic patterns. 

• Perform deep query and workload tuning for high‑impact systems (e.g., finance, supply, whitelabel analytics, experimentation, DQ), reducing CPU/memory/IO and improving latency at scale. 

• Optimize resource consumption and license/capacity planning for Query Engine – Database and BI tools. 

• Collaborate with infra and product teams to evaluate and adopt new query engines / database technologies where they materially improve reliability, performance, or cost. 

• Own upgrade and patching strategies for database and BI stacks (OS, engine, drivers), using canary/blue‑green and rollback plans to minimize downtime. 

• Improve and extend CI/CD and deployment automation for database objects, jobs, and configuration (GitLab, AWX/Ansible, ArgoCD, etc.). 

• Build and maintain observability for BI-Infra DBA services (Grafana, Prometheus/SLO dashboards, alerting, Hedwig/NOC integrations) to detect and act on issues proactively. 

• Implement and maintain secure access patterns for DW and BI platforms (service accounts, RBAC, gMSA, password rotation, SSO/OKTA integration, DR strategy). 

• Partner with security and data governance teams to remediate vulnerabilities within SLAs, enforce data residency constraints, and ensure that upcoming workloads (e.g., whitelabels) are compliant by design. 

• Act as technical lead for BI‑Infra DBA initiatives, collaborating closely with BI‑Infra Ops/Dev/Viz, Database Operation/Development, Infra, and BI product teams. 

• Mentor and coach junior engineers on database performance, reliability, and platform engineering best practices; help raise the bar for design reviews, runbooks, and incident hygiene. 

• Contribute to knowledge sharing - Documents [Confluence, Agoda Internal Document Framework], internal talks, runbooks and help shape the technical roadmap for BI‑Infra DBA. 

Required Qualifications:

• 5+ years of experience in data engineering / database engineering / DBA / platform engineering, with at least several years owning production OLAP/BI databases at scale. 

• Strong expertise with StarRocks (or similar modern MPP / columnar systems such as Vertica, ClickHouse, Presto/Trino, Druid, Doris, Impala) and solid SQL Server experience, including: 

  • Query execution internals and tuning (plans, statistics, partitioning, indexing, materialized views). 

  • Capacity planning, storage layout, and backup/restore. 

• Proven experience operating mission‑critical database or BI services in production: 

  • On‑call incident response, debugging across layers, and post‑mortem/root‑cause analysis. 

  • Designing and maintaining SLIs/SLOs, dashboards, and alerting for latency/availability/error budgets. 

• Solid understanding of data warehouse and ETL concepts (core DW tables like Fact-Dimension, MSSQL Replication/CDC, Staging patterns, data freshness & consistency, DQ processes). 

• Hands‑on experience with Linux and Windows in production environments (patching, hardening, troubleshooting resource issues). 

• Experience with infrastructure automation and CI/CD: 

  • Pipelines and deployment automation (GitLab CI, Ansible/AWX, ArgoCD, or similar). 

  • Git‑based workflows for database objects. 

• Strong communication and collaboration skills: 

  • Able to represent BI‑Infra DBA as the technical point of contact in cross‑team design and incident discussions at IC4 level. 

  • Comfortable explaining complex trade‑offs to both technical and non‑technical stakeholders. 

Preferred Qualifications:

• Experience with StarRocks or similar modern OLAP engines, including: 

  • Designing schemas and materialized views for BI workloads. 

  • Operating clusters across multiple environments (DR, performance/capacity testing, cost tuning). 

• Hands‑on work with Superset, Metabase, Tableau, Power BI Report Server as data consumers — understanding how visualization patterns translate into backend workload and SLOs. 

• Exposure to Hadoop / Data Lakehouse ecosystems (e.g., Impala, Spark, Hive) and strategies for moving workloads from DW to lake/next‑gen engines. 

• Experience with observability stacks (Prometheus, Grafana, Hedwig/NOC dashboards and alerting), SRE practices, and especially using AI/LLM-based tools to help with log analysis, anomaly detection, or auto-remediation for database/BI engines — this will be a strong plus. 

• Prior technical leadership at IC4 level or equivalent, driving multi‑quarter cross‑team projects and raising engineering standards for reliability, performance, and maintainability. 

Get to Know our Team​ 

In Agoda’s Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, Data technologies Kafka, Spark, MLflow, Kubeflow, VastStorage, StarRocks and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful.​ 

​The Opportunity​ 

Agoda Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry.​ 

​What You’ll Need to Succeed​ 

• 10+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin, C#, Go or relevant modern programming languages.​ 

• Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other).​ 

• Ability to direct significant company-wide projects and sets technical vision.​ 

• Good command of the English language.​ 

• Deeply involved in making architectural decisions, setting the standard and direction for the team.​ 

• Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality.​ 

• Passion for software development and continuous improvement of your knowledge and skills.​ 

It’s Great if You Have​ 

• Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework.​ 

This position is based in Bangkok, Thailand (Relocation Provided)

#Bengaluru #Hyderabad #Gurgaon #SouthKorea #Berlin #London #Pakistan #Pune #SanFrancisco #SanJose #Seattle #TelAviv #Jakarta #Colombia #NewYork #Vietnam #Russia #Madrid #SaoPaulo #Noida #Toronto #Chennai #Singapore #Ukraine #UAE #Sunnyvale #BuenosAires #Austin #Barcelona #Nigeria #Mumbai #Paris #Egypt #Stockholm #Amsterdam #Romania #Serbia #NewDelhi #MountainView #Chile #Warsaw #Sydney #Bangladesh #Peru #SantaClara #Chicago #Gurgaon #Munich #Montreal #Bangkok #Tallinn #Vilnius #Riga #Dublin #IT #ENG #5   

Get to Know Our Team 

​The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.

The Opportunity  
In Agoda, we have 800+ MSSQL instances across 5 data centers which have 7 nines uptime to serve customer, affiliate, and Agoda employee users around the world.

We have been working on big scale of fast & safe database CI/CD pipeline with involved 1,000+ Engineers in IT department and it leads to have new 50-100 store procedures deployment on production every day.

As DBA, you will have a big challenge & opportunity to help define, standardized and provide best practice of SQL administration including setup, migration, monitoring, high availability and performance tuning.

In This Role, You’ll Get to

• Proactive monitoring to detect unusual behavior on production database by creating automation & visibility i.e. high query resource usage, unusual database traffic, database server capacity, etc. and coordinate with Engineering team to optimize it before it becomes to be big incident.
• Research and implement automation tool to help reduce human time on daily basis i.e. Installation and upgrade tool, Database deployment tool, Anomaly Detection, etc.
• Setup, migrate and re-architect Agoda production database to support business growth.
• Coordinate with Infrastructure team to planned or unplanned maintenance.

What You’ll Need to Succeed 

• Experience in 24×7 OLTP transactional of MS SQL Server administration.
• Good knowledge of SQL query, Optimizer and Execution plan
• Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
• Up-to-date knowledge the Data Protection Act and GDPR.
• Excellent English written and verbal communication.
• Be able to work multi-task and context-switch effectively between different activities and teams
• Be able to attend On-Call rotation

It’s Great If You Have 

• Storage, windows OS, Network principle
• MCSA, MCSE, and/or MVP certifications

#Bangkok #IT #entrylevel

Get to Know our Team​ 

In Agoda’s Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, Data technologies Kafka, Spark, MLflow, Kubeflow, VastStorage, StarRocks and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful.​ 

​The Opportunity​ 

Agoda Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry.​ 

​What You’ll Need to Succeed​ 

• 10+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin, C#, Go or relevant modern programming languages.​ 

• Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other).​ 

• Ability to direct significant company-wide projects and sets technical vision.​ 

• Good command of the English language.​ 

• Deeply involved in making architectural decisions, setting the standard and direction for the team.​ 

• Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality.​ 

• Passion for software development and continuous improvement of your knowledge and skills.​ 

It’s Great if You Have​ 

• Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework.​ 

This position is based in Bangkok, Thailand (Relocation Provided)

#Bangkok #Berlin #Delhi #NewDelhi #Vancouver #Bengaluru #Hyderabad #Gurgaon #Jakarta #Johannesburg #Bali #Toronto #London #Amsterdam #oslo #Pune #Chennai #Singapore #Bangladesh

 #IT #ENG #5   

Get to Know Our Team
The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.

The Opportunity
We are seeking a highly skilled PostgreSQL professional with a strong background in performance tuning, high availability and disaster recovery (HADR), replication, monitoring, and troubleshooting. You'll be supporting a fast-paced environment with over 2,000 IT professionals. If you're ready to make a significant impact and thrive in a challenging setting. apply now!

In This Role, You’ll Get to

• Act as the PostgreSQL technical leader, providing strategic recommendations for database solutions to ensure the scalability, integrity, and security of the database infrastructure.
• Administer and proactively monitor PostgreSQL servers to ensure 24x7 uptime and availability across multiple data centers.
• Troubleshoot and perform performance tuning on the PostgreSQL to ensure optimal operation and efficiency.
• Communicate and review database solutions, technical issues, and application requirements with operations staff and external entities.

What you’ll Need to Succeed:

• Bachelor or Master Degree in computer science or any related fields.
• At least 8 years of experience of extensive background on PostgreSQL, with a particular focus on OLTP environments
• Proficient in database high availability, replication technology, and performance tuning.
• Proficient in database design, ER Diagram and structured query language (SQL)
• Experienced in deploying and managing PostgreSQL clusters, including setup, configuration, and maintenance to ensure high availability and scalability are essential for this role.
• Ability to learn quickly and adapt to new environments well.
• Be able to work under pressure and to deadlines.
• Be the team player with good interpersonal and communication skills
• Be able to attend on-call rotation

It’s Great if you have:

• Preference will be given to candidates with experience in Python and Bash scripting.
• Practical experience with containerization technologies, such as Docker, is desirable; familiarity with Kubernetes (K8s) is considered an advantage.
• Solid understanding of essential hardware components relevant to database administration, including server architecture, storage systems, networking, and performance optimization, is highly valued.
• Experience working with monitoring and observability tools like Grafana and Prometheus is a plus.
• Hands-on experience with CI/CD tools is a plus
• Familiarity with one or more of the following technologies is a plus: SQL databases (such as MSSQL, Oracle, MysQL) 
• Experience with one or more of the following third-party tools is a plus: Ansible, Consul, Vault, Sensu, and GitLab.

#bangkok #bangalore #sanfrancisco #newyork #seattle #hyderabad #Pune #London #Delhi #Chennai #Toronto #Dallas #losangeles #washingtonDC #Austin #Chicago #jakata #indonesia #Atlanta #SaoPaulo #mumbai #vancouver #IT #ENG #4 #LI-TN1