This position is based in Bangkok, Thailand. (Relocation support is provided)

Get to Know Our Team 

The Data department oversees Agoda’s data-related platform and infrastructure capabilities, enabling the company to make better decisions and operate reliably at scale. Our goal is to empower teams across Agoda through resilient, secure, and high-performing systems that support development, deployment, and operations across a complex technology landscape. 

Within the department, the platform engineering team is responsible for building and operating critical infrastructure that powers Agoda’s private cloud environment. This includes large-scale Kubernetes platforms across multiple data centers, continuous delivery capabilities, service-to-service connectivity, observability, secrets management, and foundational security controls. We work closely with engineering, security, and infrastructure partners to ensure our platforms are secure, scalable, and easy to use. 

As Agoda continues to evolve its platform capabilities, we are also expanding our focus to Platform Identity Access Management (PIAM) — a strategic initiative that will strengthen authentication and authorization across Kubernetes, virtual machines, bare metal servers, laptops, and mobile devices. This work will play a key role in improving platform security, compliance, and operational consistency across the organization. 

The Opportunity 

As a Senior Lead Engineer, you will drive the architecture, implementation, and operational excellence of Agoda’s private cloud platform while leading strategic initiatives that improve scalability, reliability, security, and delivery velocity across the Data department. 

This role is ideal for a highly experienced and deeply hands-on platform engineering leader who thrives on solving complex distributed systems challenges at scale. You will provide technical leadership across large multi-cluster Kubernetes environments, improve deployment and observability capabilities, strengthen secrets and key management practices, and lead Agoda’s Platform Identity Access Management (PIAM) initiative from early architecture through implementation. 

This is a senior individual contributor role with significant technical ownership. While you will influence engineering standards and support other engineers, the role is strongly execution-focused and requires substantial hands-on contribution in design, coding, automation, and operational problem solving. 

You will work closely with developers, platform teams, security stakeholders, and engineering leaders to shape the future of Agoda’s infrastructure platform and enable teams to build and operate securely and efficiently. 

In This Role, You’ll Get To 

• Design, lead, and evolve Agoda’s private cloud platform architecture across multiple data centers, with a strong focus on scalability, resilience, performance, and operational excellence. 

• Lead the operation and continuous improvement of large-scale Kubernetes environments spanning multiple clusters and regions. 

• Drive architectural decisions around cluster networking, service communication, and platform reliability in high-demand distributed environments. 

• Contribute directly to the implementation of platform capabilities through hands-on coding, automation, and system design. 

• Improve continuous delivery and deployment capabilities to enable reliable, low-friction software releases from source control to production. 

• Support and enhance progressive delivery practices such as canary rollouts, deployment health monitoring, and uptime protection. 

• Lead the adoption and evolution of service mesh capabilities, including traffic management, service connectivity, and platform observability. 

• Define and improve secrets and key management practices using platforms such as HashiCorp Vault, AWS SSM, and KMS, ensuring strong security and audit readiness. 

• Drive compliance-aligned infrastructure capabilities to support internal controls, audit requirements, and future financial-grade security expectations. 

• Lead the design and execution of Agoda’s Platform Identity Access Management (PIAM) initiative, expanding identity and access controls beyond Kubernetes to cover VMs, bare metal infrastructure, laptops, mobile devices, and other platform connections. 

• Partner with security, infrastructure, and engineering stakeholders to gather requirements, define architecture, and develop a roadmap for PIAM implementation. 

• Solve complex technical challenges across platform engineering, infrastructure automation, distributed systems, security, and reliability. 

• Set a high technical bar through strong engineering judgment, code quality, system design, and operational excellence. 

• Capture, document, and share best practices to improve platform consistency, maintainability, and engineering effectiveness. 

What You’ll Need to Succeed 

• Extensive experience in platform engineering, infrastructure engineering, site reliability engineering, or DevOps roles in large-scale production environments. 

• Proven experience in senior, staff, principal, or equivalent technical leadership roles with significant system ownership and architectural responsibility. 

• Strong hands-on expertise with Kubernetes and containerized platforms, including operating multi-cluster or multi-region environments at scale. 

• Strong software engineering ability with hands-on coding experience in Golang; proficiency in Python, Bash, or Shell scripting is also highly valuable. 

• Proven ability to design, build, and operate robust platform systems through code, not only through architecture or coordination. 

• Strong experience designing, building, and operating complex distributed systems with high reliability and performance requirements. 

• Strong understanding of networking, service-to-service communication, and infrastructure architecture in large distributed environments. 

• Experience leading and improving continuous delivery / CI/CD capabilities and deployment workflows for engineering organizations. 

• Hands-on experience with service mesh technologies such as Istio, and a solid understanding of traffic management and platform observability patterns. 

• Strong experience with secret management, encryption, and platform security controls, including technologies such as HashiCorp Vault, AWS SSM, and KMS or equivalent solutions. 

• Experience working with compliance, audit, or security-sensitive infrastructure requirements. 

#Bengaluru #Hyderabad #Pune #Chennai #Gurugram #Singapore #Seattle #SanFrancisco #SanJose #Bellevue #Redmond #Austin #NewYorkCity #Toronto #Vancouver #London #Dublin #Amsterdam #Berlin #Munich #Warsaw #Kraków #Wrocław #Prague #Brno #Barcelona #Madrid #Stockholm #Zurich #TelAviv #Sydney #Melbourne #Tokyo #Osaka #Seoul #Taipei #Hsinchu #Hong Kong #Shenzhen #Shanghai #Beijing #Hangzhou #HoChiMinhCity #Hanoi #KualaLumpur #Cyberjaya #Bangkok #Jakarta #SãoPaulo #MexicoCity #Oakland #SantaClara #Sunnyvale #MountainView #PaloAlto #SanDiego #LosAngeles #Boston #Chicago #Denver #Raleigh #Durham #Portland #Washington #Arlington #Dallas #Plano #Atlanta #Montreal #Ottawa #Waterloo #Calgary #Manchester #Cambridge #Bristol #Edinburgh #Cork #Utrecht #Eindhoven #Frankfurt #Hamburg #Cologne #Gdańsk #Poznań #Lisbon #Porto #Copenhagen #Helsinki #Oslo #Vienna #Budapest #Bucharest #Tallinn #Vilnius #Kaunas #Noida #Mumbai #Kochi #Coimbatore #Canberra

Associate director - Flights Marketing 

Get to Know our Team:   

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. 

In this role, you’ll get to:  

• Co-own the flights PnL with Product counterparts  

• Define the overall Marketing Strategy for Flights Vertical  

• Execute the strategy: spearhead the development, execution, and optimization for growing Agoda’s Flights business on different channels (e.g., CRM, Paid Peformance marketing, pricing) 

• Guide, coach and manage a team who   

• Conduct end-to-end analysis of large, complex datasets related to channel performance, user behavior, and market trends, translating raw data into actionable insights 

• Develop hypotheses, design experiments (e.g., A/B tests), and build structured analyses to rigorously evaluate campaign effectiveness and drive data-driven decisions for channel growth 

• Partner closely with various business functions, especially Marketing Accommodation, Flights product and flights supply, to identify opportunities, analyze, and interpret trends or patterns in complex data sets using different techniques and tools such as SQL or Tableau to drive meaningful initiatives  

• Monitor and report on the effectiveness of business initiatives, providing insights and recommendations for continuous improvement. 

• Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management 

• Lead, mentor, and develop a team of analysts and managers; participate in hiring and onboarding new team members. 

What you’ll need to succeed:  

• Extensive Experience: 10+ years in Data Analyst position or otherwise in projects involving big data — preferably in the tech, e-commerce, or digital marketing industry.  Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects  

• Bachelor's degree in computer science/Statistics/Math or Engineering or Economics and Finance 

• Data-Driven Approach:  Strong analytical skills with the ability to analyze data, translate data into actionable insights, and generate impactful recommendations. You really need to love data for this role! 

• Advanced proficiency in SQL 

• Strong Communication Skills:  Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations. 

• Stakeholder management: Ability to effectively communicate, influence and persuade with different levels of stakeholders (especially Senior Management) with proven strong commercial acumen 

• People management experience: including hiring, coaching, and developing team members 

• Entrepreneurial mindset: A proactive, entrepreneurial mindset with a strong sense of ownership and a get-thing-done attitude. 

It’s great if you have:  

• Experience in digital or social media marketing 

• Experience in the online travel or e-commerce industry  

• Experience in flights industry  

• Experience in hypothesis testing frameworks, statistical analysis, and using Python/R for data manipulation and analysis. 

#London #Paris #Berlin #Warsaw #Dublin #Zurich #Lisbon #StLouis #Cracow #Prague #Budapest #Manchester #Rome #Brussels #Frankfurt #Copenhagen #Wroclaw #Munich #Milan #Barcelona #Johannesburg #Bengaluru #Delhi #Hyderabad #PunePimpriChinchwad #Mumbai #Chennai #Singapore #Noida #Randstad #Jakarta #Kolkata #Manila #KualaLumpur #Shanghai #TelAviv #HongKong #Bangkok #Ahmedabad #Coimbatore #SouthKorea #Vietnam #NewYorkCity #SanFranciscoBay #DallasFortWorth #WashingtonDCBaltimore #Chicago #LosAngeles #Atlanta #Boston #Seattle #Austin #Charlotte #Philadelphia #Houston #Denver #Phoenix #MinneapolisStPaul #Nashville #Pittsburgh #KansasCity #Detroit #Vancouver #Montreal #SanDiego #TampaBay #Portland #Orlando #Columbus #SaltLakeCity #Cleveland #Cincinnati #Indianapolis #Toronto #SaoPaulo #Chile #BuenosAires #RioDeJaneiro #Peru #Colombia #SaudiArabia #UAE #Nigeria #CostaRica #Calgary #BeloHorizonte #Campinas

#PricingStrategy #revenue #P&L #MSE #MetaSearchEngine #dataanalysis #SQL #dataanalytics #analytics #datamining #datascience #tableau #analyticalskills #datavisualization #databases #businessanalysis #businessintelligence #machinelearning #statistics #microsoft #powerbi #PerformanceMarketing

#Travel #Tech

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

The Opportunity

We are seeking a Principal Engineer to drive innovation across our AI-powered data experience and platform infrastructure.

This role combines leading the development of AI-powered data querying — enabling users to ask business questions in natural language and receive actionable insights — while shaping the evolution of our data quality tools, and analytical engines such as StarRocks.

As a senior technical leader, you will operate across AI, data infrastructure, and reliability domains, driving high-impact initiatives and serving as a key technical authority across the organization.

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the development of AI-powered data querying solutions, enabling users to ask business questions in natural language and receive actionable insights.
• Architect and develop scalable data quality tools and frameworks to ensure reliable and trustworthy data.
• Act as a hands-on technical leader, tackling complex challenges across AI query engines, data quality systems, and analytical engines.
• Collaborate with TPMs and stakeholders to define and drive the technical vision and roadmap for AI-driven querying, query engines, and data quality tools.
• Mentor engineers and raise standards across data quality & governance tools, query engines, and the broader data platform.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, data engineering, or related fields
• Strong hands-on experience with:
• SQL and large-scale data systems
• Modern analytical databases / data warehouses (e.g., StarRocks, Snowflake, BigQuery, ClickHouse)
• Backend development (e.g., Python, Java, Scala or similar)
• Experience building or working with:
• AI/LLM-based applications (e.g., text-to-SQL, conversational interfaces, cursor, copilots)
• Data platforms or analytical infrastructure at scale
• Strong understanding of data modeling, query execution, and performance optimization
• Proven ability to lead cross-team, high-impact technical initiatives
• Ability to navigate between deep hands-on work and strategic technical leadership
• Excellent communication skills with both technical and non-technical stakeholders

It's Great if you have:

• Experience with text-to-SQL systems or AI-driven data interfaces
• Experience implementing or scaling analytical engines such as StarRocks
• Background in data observability, quality, or governance frameworks
• Experience with tools like dbt, Airflow, Spark, or similar

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

About the job 

We are looking for a mid-level SRE to help manage and improve our cloud infrastructure and production environment. This role will be responsible for supporting deployments, monitoring production systems, responding to incidents, and helping teams maintain stable and cost-efficient operations.

In this role, you will get to:

• Support deployments and maintain production environments across cloud infrastructure and applications
• Monitor production systems, investigate incidents, troubleshoot issues, and support users when production problems occur
• Work closely with engineering and project teams to support system implementation, releases, and ongoing operational needs
• Manage user access and permissions for internal tools, cloud platforms, and related systems
• Maintain and improve infrastructure using Terraform 
• Help improve monitoring, alerting, and incident response processes
• Identify opportunities to optimize cloud usage and infrastructure costs
• Document operational procedures, deployment processes, and incident resolutions

You’ll be successful if you have:

• At least 2 years of experience in DevOps, Site Reliability Engineering (SRE), Cloud Engineering, or a related role
• Hands-on experience with cloud platforms, particularly AWS
• Experience working with Kubernetes environments, especially GKE
• Experience using Infrastructure as Code tools such as Terraform and/or CloudFormation
• Experience with scripting or automation using Python
• Experience working with GitLab, including CI/CD pipelines
• Experience managing user access and permissions for internal tools and platforms
• Understanding of production support, incident handling, and deployment processes
• Able to work collaboratively with different teams and communicate effectively during incidents and project work
• Strong communication skills in English

APPLY NOW!

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About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

The QA / Test Automation is responsible for ensuring the quality, reliability, and performance of software solutions through robust testing strategies and automation practices. Acting as a key contributor within the delivery lifecycle, this role focuses on designing and implementing scalable test automation frameworks, leading testing activities, and ensuring alignment with business and technical requirements.

Working across the full Software Development Lifecycle (SDLC), the QA Lead operates effectively within Agile/Scrum environments, collaborating with cross-functional teams including developers, product owners, and stakeholders. The role requires strong leadership, problem-solving, and communication skills to drive quality assurance initiatives and continuous improvement.

What You’ll Do

• Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
• Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
• Design and create test cases and scripts to address business and technical use cases.
• Work closely with developers to design test criteria and develop automated tests.
• Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script
• Perform both Manual and Automation testing, performance testing, End to End testing.
• Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
• Create documentation for QA process
• Maintain regular and punctual attendance at work.
• Owns continuous improvement for existing and new processes.
• All other duties as assigned

What We’re Looking For

• University degree in Computer Science, Information Technology, or a related field
• Proven experience in test automation framework development using tools such as Selenium, Cucumber, Robot Framework, or similar (Python, Java, or C#)
• Strong experience implementing automated testing within CI/CD pipelines
• Hands-on experience with UI and API test automation
• Experience with Agile methodologies and working in cross-functional teams
• Familiarity with test management and defect tracking tools such as Jira
• Strong analytical thinking and problem-solving capabilities
• Excellent communication and stakeholder engagement skills
• Experience designing and implementing scalable automated testing solutions

Other Desired Qualifications

• Relevant work experience in development and/or testing role or 5+ years for senior QA position
• Excellent verbal and written communication skills.
• Technical background and an understanding of software testing.
• Good development/scripting skills in common languages like Python, JAVA, Shell script, etc.
• Knowledge of automated testing tools, like Selenium, Robot Framework, Appium, Cypress, JMeter etc.
• Proven ability to manage and prioritize multiple, diverse projects simultaneously.
• Must be flexible, independent and self-motivated.
• Knowledge of Performance testing is an added advantage.
• Experience with some common QA testing tools and best practice
• Strong desire to be part of a team and build great products

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-JS1

#LI-Hybrid

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experience working with cross functional teams Sales, Support, Engineering
• Experienced using Datadog and/or other cloud monitoring tools
• Thai language proficiency is a requirement as this role focuses on Thai speaking clients in the region

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

In this Role, you’ll get to:  

• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.

What you’ll Need to Succeed:  

• Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, statistics or science)
• Ability to communicate fluently in English
• Good numerical reasoning skills
• Proficiency in Excel
• Intellectual curiosity

It’s Great if you Have:  

• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL
• Experience in digital marketing
• Academic research experience#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

In this Role, you’ll get to:  

• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.

What you’ll Need to Succeed:  

• Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science)
• Ability to communicate fluently in English
• 2+ years’ experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL
• Good numerical reasoning skills
• Proficiency in Excel
• Intellectual curiosity

It’s Great if you Have:  

• Experience in digital marketing
• Academic research experience

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

The Opportunity:

DevOps Engineering team is tasked with creating automation into the Software Development Lifecycle concerning all Agoda’s R&D. The team is responsible for maintaining all central Dev-related tooling chain and develop internal tools/Web Portals in order to increase development efficiency and security. The impact of this engineering team affects all development in Agoda.

In this Role, you’ll get to:

• Maintain CI/CD best practices and automating security testing at the speed of DevOps
• Maintain all central Dev-related systems for source control, CI, Service Discovery, and more.
• Bridging the gap between Development and Operations
• Full-stack development for internal portals and tooling

What you’ll Need to Succeed:

• 10+ years of experience in Software Engineering / DevOps / Platform Engineering, with at least several years operating in a senior or principal capacity.
• Hands-on experience with the whole SDLC: Requirement, Design, Code, Test, Deploy
• Great coding skills in a modern programming language (preferably Python/Go)
• Knowledge of Development ecosystem tooling: Git/CI/Docker/Kubernetes
• Passion for learning cutting-edge technologies and automating large scale processes
• Software architecture design skills for maintaining High Availability and Fault Tolerance
• Linux system administration skills

It’s Great if you have:

• Experience with Configuration Management tools (preferably Ansible)
• Experience coding a Full Stack application (preferably with React.js and Go)
• Experience working with OpenStack
• Experience working with Container orchestration (preferably Kubernetes)
• Experience with Hashicorp tools (Consul / Vault)
• Experience with both SQL/NoSQL databses (PostgreSQL, Elastic, MSSQL)

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #PetalingJaya #GeorgeTown #sanjose #losangeles #sydney #melbourne #perth #brussels #saopaolo #vancouver #shenzhen #copenhagen #helsinki #hongkong #budapest #dublin #telaviv #rome #amsterdam #oslo #jerusalem #moscow #stockholm #zurich #wroclaw #rio #chichago #seattle #newyork #bangalore #thailand #IT #4 #5 #LI-ST2 #LI-Hybrid

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

The Opportunity

We are seeking a Principal Engineer to drive innovation across our AI-powered data experience and platform infrastructure.

This role combines leading the development of AI-powered data querying — enabling users to ask business questions in natural language and receive actionable insights — while shaping the evolution of our data quality tools, and analytical engines such as StarRocks.

As a senior technical leader, you will operate across AI, data infrastructure, and reliability domains, driving high-impact initiatives and serving as a key technical authority across the organization.

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the development of AI-powered data querying solutions, enabling users to ask business questions in natural language and receive actionable insights.
• Architect and develop scalable data quality tools and frameworks to ensure reliable and trustworthy data.
• Act as a hands-on technical leader, tackling complex challenges across AI query engines, data quality systems, and analytical engines.
• Collaborate with TPMs and stakeholders to define and drive the technical vision and roadmap for AI-driven querying, query engines, and data quality tools.
• Mentor engineers and raise standards across data quality & governance tools, query engines, and the broader data platform.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, data engineering, or related fields
• Strong hands-on experience with:
• SQL and large-scale data systems
• Modern analytical databases / data warehouses (e.g., StarRocks, Snowflake, BigQuery, ClickHouse)
• Backend development (e.g., Python, Java, Scala or similar)
• Experience building or working with:
• AI/LLM-based applications (e.g., text-to-SQL, conversational interfaces, cursor, copilots)
• Data platforms or analytical infrastructure at scale
• Strong understanding of data modeling, query execution, and performance optimization
• Proven ability to lead cross-team, high-impact technical initiatives
• Ability to navigate between deep hands-on work and strategic technical leadership
• Excellent communication skills with both technical and non-technical stakeholders

It's Great if you have:

• Experience with text-to-SQL systems or AI-driven data interfaces
• Experience implementing or scaling analytical engines such as StarRocks
• Background in data observability, quality, or governance frameworks
• Experience with tools like dbt, Airflow, Spark, or similar

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

#India #Bengaluru #Hyderabad #Pune #Chennai #Noida #Mumbai #Gurgaon #NewDelhi #Kochi #Coimbatore #Gurugram #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #IT #4 #5 #LI-Hybrid

This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

 #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #Georgia #Kazakhstan #Armenia #UnitedArabEmirates #Belarus #Uzbekistan #Kyrgyzstan #Vietnam #London #IT #4 #5 #LI-Hybrid

POSITION SUMMARY

We are looking for a passionate and resourceful Senior Software Engineer to join the EarnIn payroll services team.

In this role, you will participate in the design, development, and implementation of frontend and backend services that support the full suite of EarnIn Payroll’s products including our integration platform and payroll SaaS product. Your work will ensure backend systems and user-facing applications are well-aligned, intuitive, and reliable for payroll customers.

Come make a difference with us and have fun doing it! This position is hybrid from our Bangkok office as part of our expanding site. EarnIn offers excellent benefits, including healthcare, internet and cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our Mountain View, CA headquarters. Our salary ranges are determined by role, level, and location.

WHAT YOU'LL DO

• Contribute to the design and development of backend components such as payroll and tax processing engines, ledger services, and pay cycle management.
• Build and maintain services and APIs using Go (Golang), C#, or other modern languages, focusing on maintainability, security, and performance.
• Partner closely with frontend engineers to design APIs and data models that enable intuitive, performant, and scalable user experiences.
• Contribute to frontend development for the payroll SaaS product, helping build and maintain user-facing features that are reliable, accessible, and easy to use.
• Design, implement, and maintain services to integrate with partner platforms and expedite the customer onboarding process for EarnIn Payroll’s new SaaS product.
• Collaborate with product managers, designers, and other engineers to deliver features that meet the needs of payroll customers.
• Assist in investigating and troubleshooting production issues, learning to apply root cause analysis and propose improvements.
• Support the development of scalable and reliable microservices for time-critical financial workflows.
• Participate in code reviews, learning and applying best practices while improving your own coding skills.
• Help ensure features are delivered with quality and within agreed timelines.

WHAT WE'RE LOOKING FOR 

• 4+ years of professional software development experience (internships or projects may count).
• Bachelor’s degree in computer science, engineering, or a related technical field, or equivalent practical experience.
• Experience building or contributing to modern frontend applications (e.g., React, Vue, TypeScript, or similar frameworks) and a strong appreciation for user experience and usability preferred.
• Experience using AI-assisted development tools (e.g., Copilot, Cursor, LLMs) is a plus.
• Proficiency in at least one modern programming language (e.g., Go, Python, C#, or similar).
• Experience working with relational databases.
• Familiarity with cloud platforms (AWS preferred).
• Exposure to infrastructure-as-code tools (e.g., Helm, Kustomize, Terraform) is a plus.
• Interest in working with Kubernetes-based environments and learning to optimize for resiliency and scalability.
• Comfort collaborating across the stack, including working closely with design and product to translate requirements into user-facing functionality.
• Strong communication skills and a collaborative mindset.
• Ability to learn quickly, adapt to new challenges, and thrive in a fast-paced environment.

#LI-Hybrid

Get To Know Our Team:

The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.

The Opportunity:

As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.   ​​​​​​​

What You’ll Do:

• Partner with stakeholders to translate complex needs into actionable data projects by driving business data alignment, hypothesis testing, and output design.
• Apply deep commercial acumen to the analytical lifecycle, from refining initial briefs and testing business-critical hypotheses to delivering insights that directly influence our key account strategies.
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Proactively identify opportunities for growth within supply and the wider business.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Automate manual operational processes and present back on time savings gained through modernization of business operations.

Required Qualifications:

• At least 2-5+ years of experience working as an Analyst with experience in consulting analytics / strategy analytics / analytics.
• Advanced working knowledge and hands-on experience in SQL.
• Expertise in data analysis and visualization tools, including advanced Excel skills (INDEX/MATCH, PivotTables, RANKIF, and building complex business models).
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). 
• Basic understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.)
• Good stakeholder management experience. Comfortable presenting to senior leadership.
• Strong experience in finding data insights and provide business recommendation to the business.
• A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. 
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. 
• Data driven in both decision making and performance measurement. 
• Extreme comfort in ambiguous, fast-paced environment.
• Ability to multi-task, prioritize and coordinate resources.

Preferred Qualifications:

• Experience with Python or R.
• Experience conducting A/B testing and experimentation.
• Knowledge of and hands-on experience with data visualization tools such as Tableau (preferred). 

Specialist – Business Process & Risk Control 

Get to Know our Team: ​​​  

​​Join Agoda’s Business Process & Risk Control (BPRC) team—a passionate group of professionals dedicated to driving operational excellence and innovation across our Finance organization. We collaborate with diverse teams to identify opportunities, implement best-in-class controls, and enable sustainable business growth. Our team thrives in a fast-paced, international environment where your ideas and expertise will make a real impact.​ 

​The Opportunity: ​  

As a Specialist in Business Process & Risk Control SOX, you will support Agoda’s control environment by helping teams maintain effective internal controls and compliance practices. This is a great opportunity for someone who wants to build expertise in SOX, risk control, and process improvement within a fast-paced and collaborative environment. You will work closely with cross-functional teams, contribute to important control initiatives, and gain exposure to a global business.

​​In this Role, you’ll get to: ​  

• Support process owners and stakeholders in maintaining and improving internal controls
• Assist in documenting business processes, risks, and controls, including process flows and risk assessments
• Help monitor SOX compliance activities and follow up on open action items and remediation plans
• Participate in process improvement and finance transformation initiatives by identifying control gaps and operational inefficiencies
• Support internal and external audit requests by preparing documentation and coordinating with relevant stakeholders
• Track and report on control issues, remediation progress, and key risk indicators
• Contribute to strengthening risk awareness and control ownership across teams
• Assist in reviewing control design and execution to ensure compliance with internal policies and requirements

​​What you’ll Need to Succeed: ​  

• Bachelor’s degree in Accounting, Finance, or a related field
• 3–6 years of relevant experience in audit, compliance, internal controls, risk management, or process improvement
• Good understanding of internal controls, SOX, COSO, or risk management concepts
• Strong analytical and problem-solving skills
• Good communication and interpersonal skills, with the ability to work effectively with different stakeholders
• Detail-oriented, organized, and able to manage multiple tasks
• Proficiency in MS Office (Word, Excel, PowerPoint, Visio)
• Fluency in English

​​It’s Great if you Have: ​  

• Experience supporting SOX or similar compliance programs
• Exposure to process improvement or finance transformation projects
• Experience working in a multinational, shared services, or tech-driven environment
• Familiarity with systems such as Oracle, Workday, SAP, or similar platforms
• A proactive mindset and willingness to learn in a dynamic environment

​

Get To Know Our Team:

The Data department oversees all Agoda’s data-related requirements. Our goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward. 

The Opportunity:

As BI Manager, you will lead a new scrum team dedicated to supporting the B2B entity. Your team will own the end-to-end process of designing, building, and operating the B2B data lake and its associated data products, enabling financial reporting, operational analytics, and data-driven decision making across the organization. You will partner closely with Finance, Planning, Revenue Operations, Data Engineering, and Analytics stakeholders to ensure that data is discoverable, auditable, performant, and fully aligned with organizational and financial reporting requirements.

What You’ll Do:

• Own the full lifecycle for the data lake: ingestion, storage, cataloging, transformation, validation, and access provisioning.
• Define the data model, schema standards, and partitioning/retention strategies that support financial reporting, forecasting, and partner operations analytics.
• Establish and enforce data governance, lineage, and auditability practices critical for financial reporting (including source-to-target traceability and reconciliation).
• Implement scalable ingestion pipelines from multiple upstream systems (transactions, bookings, settlements, partner contracts) ensuring timeliness and correctness for reporting cycles.
• Build and maintain transformation pipelines (ETL/ELT) to create clean, reproducible datasets and aggregated marts used by reports and planners.
• Lead the team’s dashboard vision and quality, leading design reviews and making strategic decisions that shape how the business consumes data.
• Drive performance and cost-efficiency for the data lake: query optimization, data compaction, caching layers, and lifecycle policies to meet performance SLAs.
• Set up automated data quality checks, reconciliation jobs, and alerts, to surface anomalies before they impact reports.
• Provide self-serve data access patterns and APIs for analytics teams, planners, and finance consumers while enforcing role-based access and separation of duties.
• Collaborate with Finance and other business stakeholders to translate reporting requirements into deliverable data products and schedule data delivery aligned with financial close and planning cadences.
• Lead sprint planning, backlog prioritization, and delivery governance for the scrum; hire and mentor engineers and data stewards for the team.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Data Engineering, Information Systems, or a related field (or equivalent experience).
• 5+ years experience building and operating data platforms, data lakes, or large-scale data pipelines; 3+ years in a leadership or engineering lead role.
• Strong proficiency in SQL and scripting languages (e.g., Python, Scala, or Java) for ETL/ELT development and data validation.
• Experience with large scale data platforms (Hadoop, Impala, Spark, Vertica)
• Experience with data storage and processing technologies such as Delta Lake, Apache Iceberg, Hive, S3/GCS, Spark, Presto/Trino, or equivalent cloud data lake components.
• Solid understanding of data modelling for analytics and financial reporting (star schemas, slowly changing dimensions, partitioning, compaction).
• Demonstrated experience implementing data governance, data lineage, cataloguing (e.g., AWS Glue, Data Catalog, Amundsen), and role-based access control to meet audit and compliance requirements.
• Hands-on experience with orchestration and workflow tools such as Airflow, Prefect, or similar for scheduling and dependency management.
• Proven ability to design and run data quality frameworks (reconciliation, anomaly detection, SLA monitoring) with automated alerting.
• Experience with performance optimization for large datasets: partitioning, indexing, caching, query tuning, and cost-management strategies.
• Leadership in dashboard strategy, driving quality and experience in running effective design reviews, making strategic decisions that shape data consumption.
• Strong stakeholder management skills — able to translate finance and operations requirements into prioritized data products and delivery plans.
• Excellent communication skills in English — able to produce clear documentation, lead cross-functional reviews, and present to finance stakeholders.
• Problem-solving mindset, attention to detail, and commitment to data accuracy and auditability for financial reporting.
• Experience hiring, mentoring, and developing engineers/data stewards; ability to build a culture of ownership and operational excellence.

Preferred Qualifications:

• Experience with Snowflake and familiarity with Snowflake-specific features (clustering keys, materialized views, Time Travel, zero-copy cloning)
• Experience with software development processes for Agile/Scrum and CI/CD utilizing technologies such as GIT, Jenkins, Terraform
• Analytics, business intelligence, or data visualization experience
• Knowledge of compliance and audit requirements for reporting systems.

Get to Know our Team:   

The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allow staff to achieve their goals. We operate in 10 different countries, providing 24/7 support to all Agoda employees. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best on-site services to manage the latest hardware running Windows, macOS, and Linux.    

The Opportunity:  

As a Workday HCM Specialist, you will serve as the primary expert ensuring our core HCM processes operate seamlessly, with a focus on scaling and enhancing the setup in alignment with organizational requirements. While HCM will be your core area, you will also contribute across other domains and additional HRIS platforms to strengthen our overall People Technology foundation. 

You’ll partner closely with People and IT teams to deliver scalable solutions, optimize existing processes, and explore new ways Workday and other tools can bring value to the organization. 

If you’re someone who enjoys solving complex problems, thrives in a collaborative environment, and is eager to expand your skills beyond Workday, this role will give you the platform to do just that. 

Location: This role will be based in Bangkok, Kuala Lumpur or Gurgaon.

• Bangkok: Full relocation support will be provided by Agoda.
• Kuala Lumpur & Gurgaon: Applicants must already be eligible to work locally (citizens or holders of valid work authorization).

In this Role, you'll get to:   

• Lead, configure, maintain, and support Workday HCM setup including core configuration, organization structures and business process frameworks 

• Partner closely with cross-functional teams to translate business requirements into scalable Workday solutions that enhance employee experience. 

• Own and manage reporting, calculated fields, and security configurations that provide accurate insights across the employee life cycle 

• Own documentation and knowledge sharing, including SOPs, configuration guides, and process maps to strengthen team resiliency. 

• Gain opportunities to work across other Workday domains and internal tools, expanding expertise based on project needs and personal interests. 

• Stay informed on new Workday releases and people technology trends, identifying opportunities for enhancement and automation. 

• Explore and contribute to other internal tools and technologies beyond Workday, expanding your technical footprint within the People Technology ecosystem. 

What you'll Need to Succeed:  

• 4 - 6 years of hands-on Workday experience, with at least 2–3 years focused on HCM configuration and reporting. 

• Solid understanding of HCM fundamentals, covering both business processes (Hire, Change Job, Termination) and configuration concepts (condition rules, orgs, hierarchies, custom objects) 

• Strong proficiency in Advanced Reporting and Calculated Fields, with the ability to build complex, cross-domain reports 

• Working knowledge of Workday Security, including constrained/unconstrained roles and segmented security 

• Proven analytical and problem-solving skills, with an eye for process efficiency and data integrity. 

• Excellent communication and collaboration skills, with the ability to influence stakeholders and translate business needs into system design. 

• Bachelor’s degree in HR, IT, Business Systems, or a related field, or equivalent practical experience. 

It's Great if you have:  

• Experience supporting additional Workday modules (e.g., Payroll, Time Tracking, Absence, Talent) 

• Knowledge of Workday integrations (EIBs, Core Connectors, Studio) 

• Familiarity with HCM rollouts, testing frameworks, release management, or regression testing 

• Experience working in an international or fast-paced environment 

• Workday certification(s) in HCM or any other modules 

• Interest in expanding knowledge beyond Workday into other people technology platforms and tools. 

What you'll get:  

• Medical, dental, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit  

• Provident fund benefits, and life insurance  

• Flexibility to help you work in the way that's best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.  

• Unlimited online learning access, several in-person development programs for each stage of your career, and career paths for management and individual contributors  

• The chance to live in Bangkok, one of the best cities in Southeast Asia and a central hub for travel. Within 3 hours you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.  

• A generous relocation package to help you get here comfortably.  

#telaviv #jerusalem #LI-SK1 #IT #ENG #4 #LI-PS4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador  #IT #4 #5 #LI-Hybrid  

The Opportunity

This is not a customer‑facing Product role. This position sits within Agoda’s Tax team under the broader Finance organization, focusing on internal finance and tax platforms that enable compliance, automation, and scalable operations.

As a Finance Systems Product Manager / Senior Specialist (Tax Technology), you will play a critical role in the design, implementation, and ongoing operation of Agoda’s tax technology stack, with a strong focus on indirect tax engines and compliance enablement.

Based in Bangkok with Agoda Services Co. Ltd, this role reports to the Tax Data & Technology Associate Director and is part of a Tax organization that is rapidly expanding to support the evolving global tax landscape for digital services. While the role applies product‑management principles (such as requirements definition, solution design, and lifecycle ownership), it is not part of Agoda’s core Product organization. Instead, you will act as a hands‑on tax systems and solutions partner, working closely with Finance, Accounting, Product, Engineering, Legal, and senior stakeholders, as well as sister brands and our US parent company.

This is a systems‑first, highly practical role at the intersection of tax, data, and technology. You will translate complex tax requirements into scalable system logic, contributing directly to Agoda’s compliance, automation, and risk‑mitigation agenda in a fast‑growing, platform‑driven environment.

As Agoda continues to evolve, the scope of this role may expand. You will be expected to adapt, grow, and take on new responsibilities as the organization and regulatory landscape change.

Key Responsibilities

Tax Systems Design & Implementation

• Contribute to the design, implementation, and continuous enhancement of tax and tax‑related systems, with a primary focus on indirect tax engines and tax services
• Partner with Finance, Accounting, Product, and Engineering teams to define, test, and embed tax requirements into core platforms
• Own and support ERP tax configuration and maintenance, including tax codes and related setup
• Support the integration and optimization of external tax engines and tools across ERP, billing, and payment systems
• Support tax technology initiatives end‑to‑end, from requirements gathering and solution design through UAT, go‑live, and transition to business‑as‑usual support

Indirect Tax Compliance Enablement

• Ensure tax systems are correctly configured to support indirect tax compliance across multiple jurisdictions
• Embed system support for digital tax requirements such as e‑invoicing, real‑time reporting, and jurisdiction‑specific mandates
• Support the Tax team during audits and inquiries by ensuring accurate system outputs, traceability, and audit readiness

Tax Data, Controls & Governance

• Support the definition and maintenance of tax‑relevant data models, ensuring accuracy, consistency, and usability across systems
• Work with Tax, Finance, and Technology teams to design and test automated tax controls embedded within systems and processes
• Document tax processes, system logic, and data flows to support governance, transparency, and control frameworks

Cross‑Functional Collaboration

• Act as a Tax Technology Subject Matter Expert (SME) within the Finance function
• Translate tax requirements into clear, structured functional specifications and system logic that technology teams can build against
• Liaise with external vendors and implementation partners during system upgrades, integrations, and enhancements

Continuous Improvement & Change

• Identify opportunities to standardize, automate, and simplify tax processes through improved system design and usage
• Stay informed on indirect tax regulatory developments and assess their impact on existing tax technology solutions
• Contribute to the evolution of the Tax Data & Technology roadmap, supporting a scalable, compliance‑first tax ecosystem

Qualifications & Skills

• 6+ years of experience in tax technology, tax systems, or tax transformation projects within a multinational or digital business
• Degree in Accounting, Tax, Finance, Information Systems, Computer Science, or a related field; professional tax or accounting qualification is a plus
• Proven experience translating indirect tax requirements into system logic, tax determination rules, and configurations
• Hands‑on experience with ERP systems and indirect tax engines, including configuration, testing, and issue resolution
• Familiarity with automation and data analytics tools (e.g. Alteryx, Power BI, or similar)
• Strong ability to analyze end‑to‑end transaction flows, identifying tax determination gaps, data quality issues, and system limitations
• Comfortable working cross‑functionally with Finance, Accounting, Product, Engineering, and Tax teams
• Clear, structured communicator with strong documentation skills, able to explain system logic and tax behavior to non‑technical stakeholders
• Experience working in agile or iterative delivery environments is a plus
• Able to operate effectively in a fast‑changing environment, with the flexibility to grow as the role evolves

#Thailand #Singapore #Malaysia #Philippines #India #UK #Ireland #Netherlands #Germany #Australia #NewZealand #USA #Canada #TaxTechnology #TaxSystems #IndirectTax #VAT #GST #ERP #FinanceTechnology #TaxCompliance #DigitalTax #TaxData

Get to Know our Team: 

The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward. 

The Opportunity:

The DevOps Engineering Manager role at Agoda is one of the most significant and challenging roles at the company. The right candidate is both extremely hands on – technically excellent, with solid engineering principles – and exhibits strong leadership and people development skills.

DevOps Engineering team is tasked with creating automation into the Software Development Lifecycle concerning all Agoda’s R&D. The team is responsible for maintaining all central Dev-related tooling chain and develop internal tools/Web Portals in order to increase development efficiency and security. The impact of this engineering team affects all development in Agoda.

In this Role, you’ll get to:

• Be hands on – it’s one of the job’s fundamental tasks, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their DevOps engineers.
• Maintain CI/CD best practices and automating security testing at the speed of DevOps at a very large scale (~1M pipelines a month)
• Maintain all central Dev-related systems for source control, CI, Service Discovery, and more.
• Bridging the gap between Development and Operations
• Full-stack development for internal portals and tooling
• Developing people – Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important.

What you’ll Need to Succeed:

• Hands-on experience with the whole SDLC: Requirement, Design, Code, Test, Deploy
• Must have run engineering teams before with 5+ direct reports
• Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership
• Practices data driven decision making
• Experience managing an Agile scrum team
• Great coding skills in a modern programming language (preferably Python/Go)
• Knowledge of Development ecosystem tooling: Git/CI/Docker/Kubernetes

It’s Great if you have:

• Experience with Configuration Management tools (preferably Ansible)
• Experience coding a Full Stack application (preferably with React.js and Go)
• Experience working with Container orchestration (preferably Kubernetes)
• Experience with Hashicorp tools (Consul / Vault)
• Experience with both SQL/NoSQL databses (PostgreSQL, Elastic, MSSQL)

This role is for candidates who are available to work as interns during Winter Internship 2026

Who is Sertis?

Sertis is a leading Data and AI company based in the heart of Bangkok. We provide both off-the-shelf and customized solutions for our clients ranging from data infrastructure, BI development, and data-driven business insights to forecasting, optimization, and computer vision. Our expert team of data and AI consultants work closely with clients, across different industries such as retail, manufacturing, banking, energy, airlines, agriculture, and healthcare, to understand their business needs and deliver bespoke solutions using cutting-edge technologies that are just right for them.

Our aim is to be one of the leading Data and AI companies globally, where a diverse mix of talent want to come, stay, and do their best work. We pride ourselves on bringing not only the best, but also nice, talent from around the World. We recognise that our company runs on our people's hard work and dedication while maintaining a culture that encourages learning, growth opportunity, innovative contribution, and a sense of ownership.

For more information, please visit: https://www.sertiscorp.com/ 

As a Machine Learning Engineer Intern at Sertis, you will gain hands-on experience supporting the productionization of data science research and AI-driven solutions. You will work alongside experienced ML engineers to understand how AI models are deployed on diverse hardware platforms, assist in building MLOps infrastructure, and contribute to writing production-grade software for model inference. This internship is an excellent opportunity to apply your academic knowledge to real-world generative AI projects and agentic systems within a fast-paced, collaborative environment.

In this role, you will get to:

• Support cross-functional teams in understanding business requirements and contribute to designing ML solutions to address those needs.
• Assist in developing and maintaining scalable infrastructure for model training and deployment under the guidance of senior engineers.
• Help develop cloud-native APIs, pipelines, and general software components for model inference.
• Gain exposure to cutting-edge foundation models and assist in building agentic systems from scratch.
• Assist in troubleshooting and resolving issues related to generative AI models and their implementations.
• Contribute to writing and maintaining clear technical documentation.

You'll be successful if you have:

• Currently studying a Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
• A foundational understanding of machine learning concepts and the Software Development Life Cycle (SDLC).
• Good programming skills in Python, and ideally some familiarity with C++ or other languages used in ML applications.
• An awareness of Generative AI concepts and curiosity about real-world AI applications.
• Some exposure to LLM APIs such as OpenAI or Hugging Face through coursework, projects, or self-study.
• Good communication and interpersonal skills to effectively work with team members

Nice to have:

• A basic understanding of REST APIs and git version control; familiarity with CI/CD and MLOps principles is a plus.
• Any exposure to cloud platforms (AWS, GCP, or Azure) is a plus.
• Some familiarity with Docker and containerization concepts is a plus.

​This is your chance to build your career in a growing data-driven and AI industry.

APPLY NOW!

Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice

Who is Sertis?

Sertis is a leading Data and AI company based in the heart of Bangkok. We provide both off-the-shelf and customized solutions for our clients. Our expert team of data and AI consultants work closely with clients, across different industries such as retail, manufacturing, banking, energy, airlines, agriculture, and healthcare, to understand their business needs and deliver bespoke solutions using cutting-edge technologies that are just right for them.

Overview of the job

As an Machine Learning / AI Engineer at Sertis, you will play a pivotal role in productionizing advanced data science research. You will be responsible for efficiently running AI models on diverse hardware platforms and architectures, designing and building robust MLOps infrastructure, optimizing models for deployment, and writing production-ready software for model inference. You will work on real-world generative AI use-cases and agentic systems, and collaborate on the development of cutting-edge autonomous, intelligent applications at scale.

In this role, you will get to:

• Collaborate with cross-functional teams to understand business requirements and design ML solutions to meet those needs.
• Develop and maintain scalable infrastructure for model training and deployment.
• Develop cloud-native APIs, pipelines, and general software for model inference.
• Work with cutting-edge foundation models and build agentic systems from scratch
• Troubleshoot and resolve issues related to generative AI models and implementations.
• Engage with clients to gather requirements and ensure smooth collaboration throughout project lifecycles.
• Develop and maintain technical documentation.

You'll be successful if you have:

• At least 2 years of experience as an AI/ML Engineer, past experience in Data science, Software development and/or Machine learning for cloud-based solutions.
• A strong understanding of machine learning processes and standards, as well as the Software Development Life Cycle (SDLC).
• Strong programming skills in Python, C++, or other languages commonly used in machine learning applications.
• Good understanding of Generative AI concepts and real-world experience developing Generative AI applications
• Hands-on experience with LLM APIs such as OpenAI or Hugging Face
• An understanding of REST APIs, git version control, CI/CD, and MLOps principles.
• Experience with cloud platforms such as AWS, GCP, or Azure
• Experience with Docker and containerization.
• Excellent problem-solving skills and the ability to work well in a fast-paced, collaborative environment.
• The ability to scope projects, define architectures, and choose technologies based on project requirements.
• Strong communication and interpersonal skills to effectively collaborate with clients and team members.
• Proven experience in providing technical mentorship and guidance to junior engineers.
• Strong communication skills in English 

APPLY NOW!

Sertis may collect, use, or disclose your personal data or personal data of other persons provided by you in order to carry out your recruitment process. For more information, please refer to our Recruitment Privacy Notice

Role Overview:

We are looking for a hands on Identity Security Engineer to design, build, and operate Okta platform. This role owns the implementation and evolution of Okta Identity Governance, lifecycle automation, and identity centric security controls across the enterprise.

Key Responsibilities:

• Okta Identity Governance (OIG) & Lifecycle: Design and deploy Okta Identity Governance modules, including Access Requests, Certifications, and Entitlement Management.
• Develop and maintain custom workflows and policies within Okta IGA to enforce Segregation of Duties (SOD) rules during provisioning and access requests
• Design access certification campaigns and remediation workflows to satisfy audit requirements.
• Okta Platform Engineering: Manage Okta organization architecture (Groups, Rules, Policies) using Infrastructure-as-Code (Terraform) to ensure version control and reduce drift.
• Build and maintain Okta Workflows for lifecycle automation, custom notifications, and advanced logic beyond native features. Implement and enforce Multi-Factor Authentication (MFA) policies, Risk-Based Authentication, and Global Session Policies.
• Automation & Integration: Develop automation using Okta APIs, Event Hooks, and Workflows. Integrate Okta OIG with downstream applications for seamless provisioning.
• Partner with Detection Engineering to ingest Okta System Logs into the SIEM for threat monitoring.
• Governance, Risk & Compliance: Partner with GRC and Audit teams to support SOX, NIST requirements.
• Ensure identity controls are measurable, auditable, and enforced consistently.

Required Skills & Experience:

• 6+ years of hands-on experience operating Okta in a production environment.
• Experience with Okta Identity Governance (OIG): Setting up Access Requests, Review Campaigns, and Entitlements.
• Experience with Terraform (specifically the Okta Provider) for managing configuration as code.
• Ability to write scripts in Python or JavaScript/TypeScript for custom API integrations.

This role will follow a hybrid working arrangement with our client, 3 days per week onsite in the Nonthaburi area. High possibility to be converted to our full time engineer.

In this role, you will get to:

• Design and build scalable, reliable data pipelines (ETL/ELT) for large-scale datasets
• Architect and implement modern data platforms using Databricks (Lakehouse, Delta Lake)
• Develop robust data processing using Python (PySpark) and SQL
• Own end-to-end data workflows: ingestion, transformation, validation, serving
• Optimize data pipelines for performance, scalability, and cost efficiency
• Define and enforce data engineering best practices, standards, and governance
• Collaborate with Data Scientists, Analysts, and Product teams to translate business needs into data solutions
• Implement orchestration and scheduling frameworks (e.g., Airflow / Databricks Workflows)
• Ensure data quality, reliability, and observability across pipelines
• Lead technical discussions and contribute to architecture decisions
• Mentor junior engineers and support team capability building

You’ll be successful if you have:

• Bachelor’s or Master’s degree in Computer Science, Data Engineering, or related field
• 4+ years of hands-on experience in data engineering roles, ideally using Databricks in building scalable data pipelines 
• Expertise in building data pipelines using tools like Databricks, Airflow
• Strong knowledge of data lake/warehouse architecture (e.g., Snowflake, Redshift, BigQuery, or Delta Lake)
• Advanced in Python, SQL programming skills 
• Proven experience working with cloud infrastructure (AWS, GCP, Azure) and managing cloud-native data platforms
• Strong problem-solving and communication skills; able to lead data initiatives with minimal supervision
• Good command in English

APPLY NOW!

Get to Know our Team:

Product Operations is a large, multicultural team of diversely talented individuals that serve as the curators of Agoda’s product. We manage all the product our customers and partners see on each of our products. As a part of our team, you’ll take ownership in processes that are critical to multiple other teams across the business. Product Operations is also keen on self-improvement and innovation. We run our own experiments on images, structured data, and language copy and analyze the data to make impactful decisions. With the support of state-of-the-art technology and an enriching work environment, we strengthen the bottom line and drive new business for Agoda.

In this Role, you’ll get to:

As a Product Operations Analyst, your responsibilities will center around project management and operations. Tasks may include but are not limited to:

• Project management: own content projects from start to finish.
• Product Operations: source, maintain, and improve the quantity and quality of content.
• Innovation: generate ideas to drive product innovations. Be creative when hitting a roadblock.
• Collaboration: don’t be shy to reach out to colleagues across teams to move projects forward.
• Communication: prepare and handle reports and presentations related to team projects and KPIs.
• Data Driven: conduct data analysis, interpret the results, translate into meaningful actions, and communicate this upwards and sideways. 

What you’ll Need to Succeed:

• Bachelor's Degree from an accredited university
• 1-2 years of working experience in Product Operations is preferred.
• Experience with SQL and/or Python required
• Experience with Excel and PowerPoint required
• Proactive, friendly, with a sense of responsibility, and can work independently
• Process-orientated, flexible and has an eye for detail
• Team player, motivated and enjoys working in e-travel and hospitality
• Fluent in English both speaking and writing
• We are on-look for candidates based in Bangkok.

#students #LI-VV1 #Bangkok #Thailand

Get to Know our Team:   

The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allow staff to achieve their goals. We operate in 10 different countries, providing 24/7 support to all Agoda employees. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best on-site services to manage the latest hardware running Windows, macOS, and Linux.    

Location: This role will be based in Bangkok, Kuala Lumpur or Gurgaon.

• Bangkok: Full relocation support will be provided by Agoda.
• Kuala Lumpur & Gurgaon: Applicants must already be eligible to work locally (citizens or holders of valid work authorization).

The Opportunity:  

As a Workday Payroll Specialist, you will serve as the primary expert ensuring our core Payroll processes operate seamlessly, with a focus on scaling and enhancing the setup in alignment with organizational requirements. While Payroll will be your core area, you will also contribute across other domains and additional HRIS platforms to strengthen our overall People Technology foundation. 

You’ll partner closely with People and IT teams to deliver scalable solutions, optimize existing processes, and explore new ways Workday and other tools can bring value to the organization. 

If you’re someone who enjoys solving complex problems, thrives in a collaborative environment, and is eager to expand your skills beyond Workday, this role will give you the platform to do just that. 

This role will be based in Bangkok and relocation will be provided.  

In this Role, you'll get to:   

• Configure, maintain, and support Workday Payroll interfaces/outputs, including functional setup for PECI 

• Partner closely with Payroll stakeholders and vendors to align on requirements, mapping, cutoffs, exception handling, and ongoing operational improvements 

• Build and maintain Workday payroll reporting (Advanced Reports, Calculated Fields, dashboards) 

• Support Workday-side troubleshooting during payroll cycles, including investigating data issues, supporting file generation/extract issues, and collaborating on root-cause analysis with integration/vendor teams 

• Own documentation and enablement for Workday payroll processes, including control checklists, mapping notes, SOPs, and knowledge transfer to strengthen team resiliency. 

• Stay current on Workday releases and recommend enhancements/automation to reduce payroll cycle time, defects, and manual effort on the Workday side 

What you'll Need to Succeed:  

• 4 - 6 years of hands-on Workday experience, with at least 2–3 years supporting payroll-related Workday delivery and third-party payroll providers 

• Hands-on experience with Workday PECI and/or EPI (per your environment): managing extracts/outputs, effective-dated events, filters, timing, and operational support 

• Strong proficiency in Workday reporting for payroll (Advanced Reporting, Calculated Fields), creating reliable outputs for readiness checks, reconciliation support, and audit needs 

• Solid understanding of payroll input drivers in Workday (HCM/Comp/Time/Absence impacts), especially effective dating, retroactivity implications, and data integrity 

• Working knowledge of Workday Security and handling sensitive payroll-related data with appropriate controls 

• Strong analytical and problem-solving skills: data tracing, root-cause analysis, and clear communication of findings/impacts to Payroll stakeholders 

• Strong collaboration skills and stakeholder management; comfortable operating as the Workday owner while partnering tightly with Payroll and vendors 

It's Great if you have:  

• Understanding of how Workday data typically feeds into downstream systems (payroll providers like Cloudpay/ADP) and what validations/cutoffs are commonly required 

• Familiarity with integration/support practices: monitoring, scheduling, secure file transfer coordination, incident management, and change control. 

• Experience supporting multi-country payroll inputs from Workday (global complexity, localization considerations. 

• Experience in payroll-related testing: UAT support, regression support for Workday changes, parallel run support (Workday outputs and validation reports) 

What you'll get:  

• Medical, dental, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit  

• Provident fund benefits, and life insurance  

• Flexibility to help you work in the way that's best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.  

• Unlimited online learning access, several in-person development programs for each stage of your career, and career paths for management and individual contributors  

• The chance to live in Bangkok, one of the best cities in Southeast Asia and a central hub for travel. Within 3 hours you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.  

• A generous relocation package to help you get here comfortably.  

#telaviv #jerusalem #LI-SK1 #IT #ENG #4 #LI-PS4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador  #IT #4 #5 #LI-Hybrid  

Get to Know our Team: 

The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allows staff to achieve their goals. We operate in 10 different countries, providing 24/7 support to all Agoda employees. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best of on-site services to manage the latest hardware running Windows, macOS, and Linux.

Location: This role will be based in Bangkok, Kuala Lumpur or Gurgaon.

• Bangkok: Full relocation support will be provided by Agoda.
• Kuala Lumpur & Gurgaon: Applicants must already be eligible to work locally (citizens or holders of valid work authorization).

• 4 - 6 years of hands-on Workday experience, with at least 2–3 years focused on Benefits configuration and reporting 

• Deep expertise in Core Benefits setup including eligibility rules, enrollment events, and integrations with benefit providers. 

• Strong proficiency in Advanced Reporting and Calculated Fields, with the ability to build complex, cross-domain reports. 

•  Solid understanding of HCM fundamentals, covering both business processes (Hire, Change Job, Termination) and configuration concepts (condition rules, orgs, hierarchies, custom objects) 

• Working knowledge of Workday Security, including constrained/unconstrained roles and segmented security 

• Proven analytical and problem-solving skills, with an eye for process efficiency and data integrity. 

• Excellent communication and collaboration skills, with the ability to influence stakeholders and translate business needs into system design. 

• Bachelor’s degree in HR, IT, Business Systems, or a related field, or equivalent practical experience. 

About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

The QA / Test Automation Lead is responsible for ensuring the quality, reliability, and performance of software solutions through robust testing strategies and automation practices. Acting as a key contributor within the delivery lifecycle, this role focuses on designing and implementing scalable test automation frameworks, leading testing activities, and ensuring alignment with business and technical requirements.

Working across the full Software Development Lifecycle (SDLC), the QA Lead operates effectively within Agile/Scrum environments, collaborating with cross-functional teams including developers, product owners, and stakeholders. The role requires strong leadership, problem-solving, and communication skills to drive quality assurance initiatives and continuous improvement.

What You’ll Do

• Design, develop, and maintain test automation frameworks, standards, processes, and best practices
• Lead and manage daily and weekly activities of the test automation team
• Define test strategies, plans, and execution approaches to ensure comprehensive test coverage
• Oversee test execution, monitor progress, and report on testing status, risks, and issues
• Identify problem areas, recommend corrective actions, and drive resolution of defects and quality gaps
• Collaborate with cross-functional teams during requirement analysis and solution design phases
• Ensure integrity and quality of testing and acceptance activities across the delivery lifecycle
• Provide expert guidance on test planning, automation, and execution strategies
• Develop automation solutions for Mobile (iOS/Android), API, and UI testing
• Integrate automated testing into CI/CD pipelines to support continuous delivery
• Evaluate and recommend test tools, techniques, and frameworks to improve product quality
• Build strong relationships with stakeholders to facilitate efficient delivery of IT solutions
• Clearly communicate issues, risks, and proposed solutions to technical and non-technical stakeholders
• Prioritize workloads effectively to meet organizational and project objectives

What We’re Looking For

• University degree in Computer Science, Information Technology, or a related field
• Proven experience in test automation framework development using tools such as Selenium, Cucumber, Robot Framework, or similar (Python, Java, or C#)
• Strong experience implementing automated testing within CI/CD pipelines
• Hands-on experience with UI and API test automation
• Experience with Agile methodologies and working in cross-functional teams
• Familiarity with test management and defect tracking tools such as Jira
• Strong analytical thinking and problem-solving capabilities
• Excellent communication and stakeholder engagement skills
• Experience designing and implementing scalable automated testing solutions

Other Desired Qualifications

• Experience in non-functional testing (e.g. performance, availability)
• Knowledge of tools such as JMeter or similar performance testing tools
• Experience with mobile automation tools such as Espresso and XCUITest
• Familiarity with markup and data formats such as XML and JSON
• Experience with mock services and service virtualization
• Experience with NoSQL databases such as MongoDB
• Programming experience in Java or other object-oriented languages is an advantage
• Self-motivated, organized, and able to work independently and collaboratively
• Strong presentation and communication skills

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-JS1

#LI-Hybrid

aCommerce Data Engineer will be responsible for building, optimizing and maintaining robust data pipelines as well as designing meaningful data models in our Data Platform for analysts to serve key business purposes as a Data-Driven company.

A successful candidate will be working with our cloud-based Big Data Platform to digest marketplace data either structured or unstructured from different marketplaces in order to facilitate data utilization. The candidate will have to design and implement a strategic way to utilize all the data extracted from several marketplaces.

The candidate will be also working closely with other application teams and product managers in order to align with other teams and business roadmap.

Duties and responsibilities

• Participate in designing and implementing as well as maintaining data pipelines for digesting data from various marketplaces into Data Platform
• Demonstrate continuous improvement by inspecting and adopting new ideas for improving solutions, tools and processes
• Work closely with members of IT (e.g. Architecture, DevOps and Business Analysts) to ensure the highest quality softwareCoach fellow associate data engineers

Capabilities

• Bachelor Degree from Computer Engineering, Computer Science or related fields
• Good knowledge of SQL, relational database design and efficient methods for working with large size of data
• Good knowledge of Python
• Understanding of fundamental design principles behind data-oriented application
• Ability to understand business requirements and be able to express them in computer language
• Ability to communicate in English, both written and oral form

We are looking for a QA Engineer Lead to define and drive quality engineering practices across our payments platform.

This is a senior, hands-on role for someone who can design test architecture while actively contributing to automation and delivery.

You will play a key role in improving system reliability, scaling automation coverage, and embedding quality into the development lifecycle. You will work closely with Engineering, Product, and DevOps teams to ensure that systems are delivered with strong test coverage, stability, and performance in a high-transaction environment.

*This is a fully remote role, working under US Time zone.

In this role, you will get to:

• Define and lead test strategy and automation approach
• Build and scale test automation frameworks
• Ensure strong test coverage (functional, integration, regression)
• Integrate testing into CI/CD pipelines and quality gates
• Partner with engineers to embed quality early in development
• Lead API and backend testing across services
• Track quality metrics (coverage, defects, release readiness)
• Support debugging and root cause analysis in production issues
• Mentor QA / engineers and drive best practices

You’ll be successful if you have:

• 4+ years of experience in QA, test automation, or backend testing with a Java-based testing environment.
• Strong hands-on experience building and scaling automation frameworks
• Expertise in automation tools such as Selenium, Playwright, Cypress, or similar and strong coding skills at least one languages (Java, JavaScript or Python)
• Strong experience with API testing tools (Postman, RestAssured, or equivalent)
• Solid understanding of software testing principles, including test design and risk-based testing
• Experience working with CI/CD pipelines and integrating automated testing
• Strong understanding of microservices architecture and distributed systems
• Experience working in high-availability, production-critical environments
• Strong problem-solving skills with the ability to debug complex system issues
• Ability to operate independently with high ownership and accountability with clear communication skills, able to influence engineering and product stakeholders
• Strong English communication skills both in written and spoken to communicate with the US team smoothly.
• Willing to work remotely in the US time zones.

It’s Nice If You Have:

• Experience in fintech, payments, or high-transaction systems
• Experience with performance and load testing (JMeter, k6, or similar)
• Familiarity with containerized environments (Docker, Kubernetes)
• Experience with observability tools and test reporting dashboards
• Exposure to security testing practices

What this opportunity offers

• Fully remote position (work from anywhere under the US time zones).
• Opportunity to learn modern Java practices on a real migration project with senior mentorship.
• Collaborative and supportive team environment.

APPLY NOW!

About the Role

We are entering a massive wave of demand for Agentic Copilot Platforms (ACP) and Unified Copilot Platforms (UCP) in the regional e-commerce sector. We need a hybrid technical sales professional who can own this service. You will act as the technical bridge between our AI product offerings and our e-commerce clients.

Your primary mission is to take the burden of "vibe coding" and prototyping off the executive team. You will build rapid, high-impact Proof of Concepts (PoCs)—like RAG pipelines, custom chatbots, and autonomous agents—and then present these solutions to non-technical stakeholders to close high-value custom engagements.

Key Responsibilities

• Rapid Prototyping & Demos: Build quick, functional PoCs (chatbots, AI agents, RAG pipelines) tailored to specific e-commerce client use cases to drive the sales process.
• Technical Pre-Sales: Act as the technical expert in client meetings. Translate complex AI capabilities and e-commerce data flows into clear, compelling business value for non-technical stakeholders (e.g., Marketing Directors, E-commerce VPs).
• ACP/UCP Deployment: Own the deployment and implementation strategy for quick-turnaround Agentic/Unified Copilot solutions for our regional clients.
• API & System Integration: Design workflows connecting top-tier LLMs with client e-commerce data streams (e.g., Shopify, CRMs, product catalogs).
• Client Advisory: Advise regulated and FMCG e-commerce brands on how to leverage AI safely and effectively within their existing cloud and data architectures.

Technical Requirements

• Programming & APIs: Strong proficiency in Python. Hands-on experience integrating major LLM APIs (OpenAI, Anthropic, Google Gemini, etc.).
• AI Frameworks: Working familiarity with LLM orchestration frameworks like LangChain or LlamaIndex.
• E-commerce Data Fluency: Understanding of the e-commerce tech stack (Shopify, CDPs, analytics) and how to structure product/customer data for AI consumption.
• Cloud Basics: Exposure to foundational cloud services across AWS, GCP, or Azure (knowing how to deploy and host a basic PoC).

Business & Soft Skill Requirements

• Experience: 2–5 years of experience in technical sales, solutions engineering, sales engineering, or a client-facing data science role.
• Communication: Exceptional ability to present highly technical concepts to non-technical audiences.
• Language: High proficiency in English (both written and spoken) is strictly required for client-facing work and technical documentation, alongside fluent Thai.
• Hustle: A builder’s mindset. You are comfortable moving fast, experimenting with new AI models as they drop, and doing whatever it takes to get a demo working before a big pitch.

Get to Know Our Team
The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.

The Opportunity
We are seeking a highly skilled PostgreSQL professional with a strong background in performance tuning, high availability and disaster recovery (HADR), replication, monitoring, and troubleshooting. You'll be supporting a fast-paced environment with over 2,000 IT professionals. If you're ready to make a significant impact and thrive in a challenging setting. apply now!

In This Role, You’ll Get to

• Act as the PostgreSQL technical leader, providing strategic recommendations for database solutions to ensure the scalability, integrity, and security of the database infrastructure.
• Administer and proactively monitor PostgreSQL servers to ensure 24x7 uptime and availability across multiple data centers.
• Troubleshoot and perform performance tuning on the PostgreSQL to ensure optimal operation and efficiency.
• Communicate and review database solutions, technical issues, and application requirements with operations staff and external entities.

What you’ll Need to Succeed:

• Bachelor or Master Degree in computer science or any related fields.
• At least 8 years of experience of extensive background on PostgreSQL, with a particular focus on OLTP environments
• Proficient in database high availability, replication technology, and performance tuning.
• Proficient in database design, ER Diagram and structured query language (SQL)
• Experienced in deploying and managing PostgreSQL clusters, including setup, configuration, and maintenance to ensure high availability and scalability are essential for this role.
• Ability to learn quickly and adapt to new environments well.
• Be able to work under pressure and to deadlines.
• Be the team player with good interpersonal and communication skills
• Be able to attend on-call rotation

It’s Great if you have:

• Preference will be given to candidates with experience in Python and Bash scripting.
• Practical experience with containerization technologies, such as Docker, is desirable; familiarity with Kubernetes (K8s) is considered an advantage.
• Solid understanding of essential hardware components relevant to database administration, including server architecture, storage systems, networking, and performance optimization, is highly valued.
• Experience working with monitoring and observability tools like Grafana and Prometheus is a plus.
• Hands-on experience with CI/CD tools is a plus
• Familiarity with one or more of the following technologies is a plus: SQL databases (such as MSSQL, Oracle, MysQL) 
• Experience with one or more of the following third-party tools is a plus: Ansible, Consul, Vault, Sensu, and GitLab.

#bangkok #bangalore #sanfrancisco #newyork #seattle #hyderabad #Pune #London #Delhi #Chennai #Toronto #Dallas #losangeles #washingtonDC #Austin #Chicago #jakata #indonesia #Atlanta #SaoPaulo #mumbai #vancouver #IT #ENG #4 #LI-TN1

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

The Opportunity:  

In this role, you will not only develop robust backend systems but also architect and maintain scalable data pipelines and storage solutions that support complex data collection, processing, and analysis. Your dual expertise in backend and data engineering will play a crucial role in optimizing our financial technology solutions and driving informed business decisions through reliable data insights.. 

This role is a 6-month contract based in Bangkok, Thailand and the succeeded candidate will be assigned to the project.

In this role, you'll get to:   

• Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring  
• Design, develop and maintain platforms and data pipelines
• Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands of the data platform landscape 
• Write great code and help others write great code – mentor people in your team and wider  
• Collaborate with other teams and departments 
• Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs. Leadership at Agoda isn’t just managing tasks but inspiring innovation and driving vision into reality
• Shape our future team: Play a pivotal role in recruiting and onboarding exceptional talent

 What You'll Need to Succeed:  

• experience in Java, Scala and Python. Experience with big data technologies like Hadoop, real-time processing frameworks (e.g., Apache Spark), and advanced knowledge of SQL and data architecture
• Thinks in systems: their edge cases, failure modes, and life cycles
• Uses a metrics driven approach and can make informed decisions using data
• You are passionate about the craft of software development and constantly work to improve your knowledge and skills
• Experience with Scrum/Agile development methodologies
• Excellent verbal and written English communication skills
• Experience with operational excellence and a deep understanding of metrics, alarms and dashboards

 It's Great if you have:  

• Have knowledge about database high availability or query performance tuning  
• Knowledge of Docker or Kubernetes  
• Knowledge of Hadoop eco-system 

#Bangkok #IT #entrylevel

Role Overview:

We are looking for a hands on Identity Security Engineer to design, build, and operate Okta platform. This role owns the implementation and evolution of Okta Identity Governance, lifecycle automation, and identity centric security controls across the enterprise.

Key Responsibilities:

• Okta Identity Governance (OIG) & Lifecycle: Design and deploy Okta Identity Governance modules, including Access Requests, Certifications, and Entitlement Management.
• Develop and maintain custom workflows and policies within Okta IGA to enforce Segregation of Duties (SOD) rules during provisioning and access requests
• Design access certification campaigns and remediation workflows to satisfy audit requirements.
• Okta Platform Engineering: Manage Okta organization architecture (Groups, Rules, Policies) using Infrastructure-as-Code (Terraform) to ensure version control and reduce drift.
• Build and maintain Okta Workflows for lifecycle automation, custom notifications, and advanced logic beyond native features. Implement and enforce Multi-Factor Authentication (MFA) policies, Risk-Based Authentication, and Global Session Policies.
• Automation & Integration: Develop automation using Okta APIs, Event Hooks, and Workflows. Integrate Okta OIG with downstream applications for seamless provisioning.
• Partner with Detection Engineering to ingest Okta System Logs into the SIEM for threat monitoring.
• Governance, Risk & Compliance: Partner with GRC and Audit teams to support SOX, NIST requirements.
• Ensure identity controls are measurable, auditable, and enforced consistently.

Required Skills & Experience:

• 6+ years of hands-on experience operating Okta in a production environment.
• Experience with Okta Identity Governance (OIG): Setting up Access Requests, Review Campaigns, and Entitlements.
• Experience with Terraform (specifically the Okta Provider) for managing configuration as code.
• Ability to write scripts in Python or JavaScript/TypeScript for custom API integrations.

#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1

THIS ROLE IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED)

Get to Know our Team: 

The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.

The Opportunity:

We are seeking a Manager/Senior Manager to lead strategic and operational initiatives that create both growth and efficiency for the Supply department. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda's business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations.

In this Role, you’ll get to: 

• General: This role is a blend of hands on ‘in the business’ and executive level ‘on the business’ work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy.
• Project Delivery: Manage, standardize & validate the structure of business cases for product development, headcount, engineering resources, budgets, general strategic & roadmap prioritization.
• Experimentation: Define success, measure / validate experiments and help ingrain an experimental mindset within the teams.
• Forecasting and Insights: Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels and drive commercial behaviors.
• Analytics & Alerts: Quantitative analysis, data mining and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort and urgency.
• Process Improvement: Work with all teams to drive inter- and intra- departmental efficiencies, optimize processes and prioritize system enhancements.
• Reporting: Build dashboards, internal / external reports and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts.
• Leadership: Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams.

 What you’ll Need to Succeed:

• 5+ years of leadership experience in analytics/data science/insights/strategy
• 2+ years’ experience leading analytics, operational, product or other technical teams
• Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar
• Strong statistical modelling and machine learning knowledge
• Strong experience in finding data insights and provide business recommendation to the business
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
• Ability to multi-task, prioritize and coordinate resources.
• Strong program/project management experience.
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance)
• Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects a plus
• People management – track record of developing stars
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process

It’s Great if you Have:

• Master’s degree in statistics, economics, mathematics or similar discipline
• Experience in conducting A/B testing experimentation
• Travel industry / e-commerce / tech / consulting experience

Get to Know our Team: 

Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s and other Booking Holdings brands’ non-accommodation partners and promote our top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and service and deliver significant profits to the overall business.  

Location: This role requires you to be based in Bangkok, Thailand (with relocation support provide) 

The Opportunity:

To utilize your technical expertise to support and drive Agoda’s B2B partnership growth by optimizing connectivity with the company’s largest B2B accommodation partners. Work with diverse internal teams and world-leading travel providers in Agoda’s B2B team, delivering innovative, scalable travel solutions at speed. 

In this Role, you'll get to: 

• Drive the profitable growth of Agoda’s Strategic Partnerships/Travel Distribution business. 
• Manage end-to-end technical account management for Agoda’s largest B2B accounts.  
• Take full ownership of connection performance, including new builds, rebuilds, upgrades, day-to-day success rates, and ensuring optimal access to inventory, rates, rate plans, content, and availability.  
• Extract and analyze complex data sets to identify trends, opportunities, and areas for improvement.  
• Collaborate cross-functionally (especially with Product Managers) to identify business needs and influence the design and prioritization of next-generation features.  
• Automate business processes to support operational efficiency and scalability.  
• Identify and resolve technical issues impacting client connectivity, ensuring seamless operations.  
• Serve as a trusted advisor to B2B clients, translating business needs into technical requirements. 

What you'll Need to Succeed:

• Bachelor’s degree in a quantitative, engineering, or computer science field. 
• 6-8+ years of hands-on experience in technical account management, solutions engineering, or similar roles in technology or travel industries. 
• Demonstrated strong analytical skills, with a proven ability to leverage data and insights to drive business strategy and decisions. 
• Highly organized and capable of managing multiple priorities across concurrent projects in a fast-paced environment. 
• Strong problem-solving skills and a self-starter mentality - able to identify opportunities, relentlessly drive growth, and push projects over the finish line. 
• Practical experience with API integrations/data transfers, with strong proficiency in SQL and Excel. 
• Excellent written and verbal communication skills.

It's Great if you have:

• In-depth understanding of technical integrations and system architecture.
• Experience in travel technology, hospitality tech, or related industries.  
• Strong command of Python, XML, or data modeling concepts.  

#bangkok #thailand #2 #3

#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1

Get to know our team:  

Finance RPA & AI Team at Agoda: We build automation solutions that save efficiency hours, reduce operational risk, and ensure compliance across core finance processes. Our team partners with business units to build workflows, embed governance, and deliver measurable impact. We stay ahead by adopting the latest in RPA, AI, OCR, and process mining, ensuring our systems remain scalable and future ready.

The opportunity: 

As a Finance RPA Intern at Agoda, you will gain hands-on experience working with cutting-edge automation and AI technologies in a global, tech-driven environment. You will have the chance to work on real financial systems, assist in designing and testing automation workflows, and learn how RPA and AI are applied to enhance efficiency, accuracy, and compliance in core finance processes. Collaborating with experienced engineers and analysts, you will contribute to innovative projects and process optimizations, while developing practical skills with leading RPA tools. This internship offers valuable mentorship, exposure to industry best practices, and the opportunity to make a meaningful impact on the future of financial automation.

In this role, you'll get to: 

• Build 2–3 flows for finance approvals/notifications, with run‑time monitoring and basic error handling; document each flow end‑to‑end.
• Develop one Blue Prism Object + one Process (e.g., data validation/reconciliation step), adhering to Control Room scheduling, work queues, and release conventions.
• Produce formal PDD/SDD packs for all automations (as per Agoda templates) including process maps, assumptions, exceptions, and test cases.
• Embed governance & compliance controls: participate in RnC walkthroughs, apply maker–checker, audit trails, and secure credential storage (e.g., Azure Key Vault for PA).
• Execute UAT and stabilize to BAU, capturing defect lists, exception‑routing rules, and rollback procedures; publish a go‑live checklist.
• Set up run‑time monitoring & support: Control Room dashboards/alerts for Blue Prism and flow analytics for Power automate

What you'll need to succeed:

• Currently enrolled as a 3rd-year student or below and will maintain student status throughout the internship period.
• Available to participate in the internship program from 22nd of May to 31st July 2026 (10-week program)
• Proficiency in Microsoft 365
• Great English communication skills in both spoken and written forms
• Structured logical thinking and problem-solving skills. Strong numerical acumen
• Positive attitude and openness to learn and adapt
• Ability to work in a fast-paced, dynamic, multicultural environment
• Proficiency in programming languages (e.g., Python, Java, C++, JavaScript)

It's great if you have: 

• Proficiency in Microsoft Excel: Formulas and functions (e.g., VLOOKUP, SUMIF) and Macros and VBA programming for automation
• Experience in workflow building

#students #1 #summerinternship

Duties and responsibilities

● Design and develop software for managing various forms of supply chain and ecommerce
applications. This includes order workflows and inventory related to the sale of goods on e-
commerce sites and shopping channels.
● Design and implement real-time API, asynchronous process, and batch processes for integrating
with external systems.
● Works closely with other team members in a scaled agile development team. Actively
recommend improvements to support aCommerce being a learning organization
● Troubleshoot system and processing failure providing both work-arounds and root cause
analysis to permanently address the issue
● Deploy into and operate large-scale, cloud based distributed systems.
● Develop unit testing, automated functional testing and load testing for improving system
reliability and performance.
● Maintain CI/CD pipelines related to the services under development
● Construct and maintain appropriate unit tests related to code under development
● Mentor younger developers

Capabilities

• At least 5 years of experience working software engineering, software integration or other
  similar roles
• Experience in Python preferred, but we are willing to train. Experience in at least two
  programming languages such as Java, C++ or Ruby is required if the candidate does not have
  prior Python experience.
• Experience with SQL and/or NOSQL databases is required.
• Experience working with a Message Broker (i.e., RabbitMQ, JMS, Kafka) is required.
• Experience with Javascript and Front End frameworks is required.
• Experience with in-memory data stores such as Redis is preferred
• Strong knowledge and background of Software Development Life Cycle activities (Design,
  Implementation, Code Review, Unit Testing, Debugging, and Release) with experience in agile
  practices strongly preferred
• Awareness of the demands of building cloud-based applications required. Experience of
  developing and running applications in a Kubernetes ecosystem preferred
• Experience using Unit Test frameworks is required.
• Experience with automated testing technologies like Selenium, Robot Framework, or Cucumber
  is a nice plus.
• Strong analytical and problem skills as well as an attention to details
• Self-motivated, multitasking, pressure-tolerant, result-oriented personality with excellent
  communication, interpersonal, team building and time-management skills
• As aCommerce works in multiple countries in Southeast Asia, the ability to communicate in
  English, both written and oral form is required.
• Ability to work effectively within an agile development team.