This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

 #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #Georgia #Kazakhstan #Armenia #UnitedArabEmirates #Belarus #Uzbekistan #Kyrgyzstan #Vietnam #London #IT #4 #5 #LI-Hybrid

This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

#India #Bengaluru #Hyderabad #Pune #Chennai #Noida #Mumbai #Gurgaon #NewDelhi #Kochi #Coimbatore #Gurugram #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #IT #4 #5 #LI-Hybrid

This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

#India #Bengaluru #Hyderabad #Pune #Chennai #Noida #Mumbai #Gurgaon #NewDelhi #Kochi #Coimbatore #Gurugram #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #IT #4 #5 #LI-Hybrid

Associate director - Flights Marketing 

Get to Know our Team:   

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. 

In this role, you’ll get to:  

• Co-own the flights PnL with Product counterparts  

• Define the overall Marketing Strategy for Flights Vertical  

• Execute the strategy: spearhead the development, execution, and optimization for growing Agoda’s Flights business on different channels (e.g., CRM, Paid Peformance marketing, pricing) 

• Guide, coach and manage a team who   

• Conduct end-to-end analysis of large, complex datasets related to channel performance, user behavior, and market trends, translating raw data into actionable insights 

• Develop hypotheses, design experiments (e.g., A/B tests), and build structured analyses to rigorously evaluate campaign effectiveness and drive data-driven decisions for channel growth 

• Partner closely with various business functions, especially Marketing Accommodation, Flights product and flights supply, to identify opportunities, analyze, and interpret trends or patterns in complex data sets using different techniques and tools such as SQL or Tableau to drive meaningful initiatives  

• Monitor and report on the effectiveness of business initiatives, providing insights and recommendations for continuous improvement. 

• Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management 

• Lead, mentor, and develop a team of analysts and managers; participate in hiring and onboarding new team members. 

What you’ll need to succeed:  

• Extensive Experience: 10+ years in Data Analyst position or otherwise in projects involving big data — preferably in the tech, e-commerce, or digital marketing industry.  Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects  

• Bachelor's degree in computer science/Statistics/Math or Engineering or Economics and Finance 

• Data-Driven Approach:  Strong analytical skills with the ability to analyze data, translate data into actionable insights, and generate impactful recommendations. You really need to love data for this role! 

• Advanced proficiency in SQL 

• Strong Communication Skills:  Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations. 

• Stakeholder management: Ability to effectively communicate, influence and persuade with different levels of stakeholders (especially Senior Management) with proven strong commercial acumen 

• People management experience: including hiring, coaching, and developing team members 

• Entrepreneurial mindset: A proactive, entrepreneurial mindset with a strong sense of ownership and a get-thing-done attitude. 

It’s great if you have:  

• Experience in digital or social media marketing 

• Experience in the online travel or e-commerce industry  

• Experience in flights industry  

• Experience in hypothesis testing frameworks, statistical analysis, and using Python/R for data manipulation and analysis. 

#London #Paris #Berlin #Warsaw #Dublin #Zurich #Lisbon #StLouis #Cracow #Prague #Budapest #Manchester #Rome #Brussels #Frankfurt #Copenhagen #Wroclaw #Munich #Milan #Barcelona #Johannesburg #Bengaluru #Delhi #Hyderabad #PunePimpriChinchwad #Mumbai #Chennai #Singapore #Noida #Randstad #Jakarta #Kolkata #Manila #KualaLumpur #Shanghai #TelAviv #HongKong #Bangkok #Ahmedabad #Coimbatore #SouthKorea #Vietnam #NewYorkCity #SanFranciscoBay #DallasFortWorth #WashingtonDCBaltimore #Chicago #LosAngeles #Atlanta #Boston #Seattle #Austin #Charlotte #Philadelphia #Houston #Denver #Phoenix #MinneapolisStPaul #Nashville #Pittsburgh #KansasCity #Detroit #Vancouver #Montreal #SanDiego #TampaBay #Portland #Orlando #Columbus #SaltLakeCity #Cleveland #Cincinnati #Indianapolis #Toronto #SaoPaulo #Chile #BuenosAires #RioDeJaneiro #Peru #Colombia #SaudiArabia #UAE #Nigeria #CostaRica #Calgary #BeloHorizonte #Campinas

#PricingStrategy #revenue #P&L #MSE #MetaSearchEngine #dataanalysis #SQL #dataanalytics #analytics #datamining #datascience #tableau #analyticalskills #datavisualization #databases #businessanalysis #businessintelligence #machinelearning #statistics #microsoft #powerbi #PerformanceMarketing

#Travel #Tech

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

Role:  GenAI Comms Strategist

Location:  Bangakok, Thailand

About the role: 

The Comms Strategist is a central, autonomous role in the Beauty AI Studio. You'll move between cultural analysis, strategic direction, and copy execution — using generative AI not just as a production tool, but as a core part of how you think, build, and deliver.

Based in Thailand in a hybrid office-based environment, you'll own client briefs end-to-end across three markets: from decoding local beauty culture and shaping strategy, to co-creating content with AI and refining it to Unilever's brand and quality standards. The role requires the ability to hold multiple market contexts simultaneously — understanding what makes a beauty consumer in Thailand distinct — while maintaining consistent brand integrity across Dove, TRESemmé, Pond's, Simple, and the broader Unilever Beauty & Wellbeing portfolio. You'll work closely with creative, data, and production teams, and collaborate directly with Unilever clients on local vernacular and market-specific language needs.

What you will be doing: 

• Decode beauty and wellness culture across Thailand — micro-trends, rituals, subcultures, and platform aesthetics — and translate observations into market-specific strategic insight and creative opportunity for Dove, TRESemmé, Pond's, Simple, and other Unilever Beauty & Wellbeing brands
• Conduct AI-powered cultural, consumer, and competitive analysis across all three markets to inform strategy and content direction
• Develop social strategies for Dove, TRESemmé, Pond's, Simple, and other Unilever Beauty & Wellbeing brands across the TH market — defining platform approach, content pillars, audience targeting, and channel-specific creative direction
• Craft brand and campaign strategies grounded in real beauty behaviours, local platform dynamics, and market-specific audience expectations
• Use generative AI tools to co-create social scripts, campaign narratives, brand stories, and content ideas — refining outputs to meet each brand's tone of voice and the expectations of TH audiences
• Build multi-layered messaging frameworks and content systems that flex across brands, markets, and platforms without losing coherence or brand integrity
• Collaborate directly with Unilever clients on vernacular requirements, ensuring content feels locally authentic and culturally resonant in each market
• Design and deploy AI workflows — including agent chaining — to produce content calendars, performance variants, and market-tailored tone modulations across all three markets
• Lead day-to-day strategic and copy development with clarity, rigour, and consistent quality control
• Present ideas, insights, and AI-enhanced work to Unilever stakeholders across markets with authority and confidence
• Collaborate with creative, data, and production teams to deliver cohesive, high-quality outputs
• Continuously prototype new AI workflows, test emerging tools, and bring new capabilities into the team's practice
• Ensure responsible, ethical application of AI across all deliverables, with consistent human oversight

What you need to be great in this role: 

Strategy and cultural intelligence:

• Proven ability to develop social-first strategy and copy for beauty, wellness, or personal care brands — experience with Unilever brands such as Dove, TRESemmé, Pond's, or Simple, or broader FMCG beauty experience, is an advantage
• Experience working across multiple markets, with the ability to identify and interpret local beauty trends, consumer behaviours, and platform dynamics in the Thailand market.
• Experience crafting brand narratives, campaign frameworks, and content systems for diverse, multi-market beauty audiences
• Confidence presenting strategy and creative work to clients and senior stakeholders, including cross-market teams

Beauty and copy craft:

• Deep familiarity with beauty language — texture, ritual, transformation, sensory detail — and the ability to write with precision for diverse audiences across different cultural and market contexts
• Ability to shift tone across platforms, formats, markets, and brand identities — from Dove's inclusive warmth to the performance-led energy of TRESemmé — while maintaining quality and brand integrity
• Experience collaborating with clients or local market teams on vernacular, localisation, and culturally specific language needs
• Strong editorial judgement and rigorous quality control when refining AI-generated content
• English fluency is essential

Platform and performance:

• Expert knowledge of social platforms: formats, tone, algorithm behaviour, creator dynamics — with awareness of how these vary across the TH markets
• Experience using AI tools for cultural, consumer, and competitive analysis
• Familiarity with data interpretation and performance optimisation in a social content context

Gen AI & Agentic Thinking:

• Advanced proficiency with generative AI tools for writing, ideation, insight generation, and content production
• Experience designing AI-assisted workflows — including agent chaining — for multi-step content and strategy tasks
• Ability to design, document, and share reusable prompts, workflows, and templates
• Experience guiding others on effective AI tool usage within a creative or strategy context
• Agentic approach to complex, multi-step and multi-market challenges: systematic, goal-oriented, and adaptable
• Critical understanding of AI capabilities and limitations, with rigorous human oversight applied throughout

Req ID: 17491

#LI-RO1 #LI-Hybrid

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

You will be responsible for the creation of SEO proposal and statement of work and expected to have a broad understanding of all aspect that effect SEO strategy and performance; Technical SEO, Onpage & Offpage SEO, search intent and consumer insights, website UX, content strategy, content marketing, content creation and content development process as well as conversion rate optimization.

Reporting of the role
This role reports to the SEO Associated Director 

3 best things about the job:
You will work with high-profile, recognized client sites, where a small change can make a big impact.

• As part of a high-performance team, who have years of experience in successfully delivering SEO various regions of the world, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
• We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the time to get on board.

Measures of success –
In three months, you would have:

• Take ownership of existing projects and clients.
• Gain understanding of existing processes and tools to ensure successful deliver of client work.
• Develop relationships with key stakeholders within assigned Agency
• Train and further develop existing team members on advanced SEO strategy development.

In six months, you would have:

• Deliver growth in Agency revenue towards meeting targets.
• Build upon and improve efficiencies in developing client deliverables
• Train and further develop existing team members on advanced SEO strategy development.

In 12 months, you would have:

• Client retention and growth of Agency to meet and exceed revenue targets
• Fully managing all assigned clients requiring only high level oversight from Director on client’s day-to-day activities.
• Train and further develop existing team members on advanced SEO strategy development.

Responsibilities of the role:
Client service

• Ensure high level of service are delivered from all SEO projects team member working on.
• Ensuring all projects are delivered to a professional standard and in line with the agreed timings.

Strategy

• Supporting the development of the optimal owned media strategy and owned media activation for clients based on their budgets, target audience and KPIs.
• Ensure owned media planning approach consider multiple platforms like web, social, apps and marketplaces.
• Providing analysis, audit and plan using a combination of resources include search, social, content, audience auditing tool.
• Providing on-page and off-page (content marketing) strategy and coordination with team to deliver best-in-class SEO projects.

Planning and Performance

• Provide project planning timeframe and response to client briefs.
• Regular monitor content on the client’s site and as well as content marketing plan delivery.
• Supporting the development of client target and ensuring content marketing implementation achieves the KPIs set out at the campaign planning stage.

Team Management

• Line-management of all individuals within team including making sure timesheets are complete, signing off holiday, illness and conducting appraisals and objective setting.
• Study and find new insights in an ever evolving digital marketing
• Coaching, training, progression and personal development of all team members.
• Running regular status meeting with agencies teams to ensure campaign activity is progressing as planned and that there is appropriate communication to the client from across the account team.

Relationship

• Respected business-led relationship with direct team members, ability to both professionally nature and critique team members.
• Strong collaborative relationship with lead members of both Business team, client’s web development.
• Working relationship with business planning team as and when appropriate, in order to understand paid content marketing plan and execution.
• Working relationship with peers within [m]PLATFORM Services who manage other channel disciplines (Paid Search, Paid Social, Display and E-commerce)
• Friendly, professional relationship with all clients.
• Collaborative relationship with third-party agencies
• Positive relationships with suppliers and creation of new initiative to continue service expansion.

What you will need:

• Have a habit to catch up SEO industry trends, movement and ecosystem changes which may related to SEO campaign performance.
• Must be keen in learning other search engine mechanics such as, Youtube Search, Ecommerce Search and internal website search algorithm
• Have abilities to use and utilize SEO tools including Google Search Consoles, Google Webmaster tool, Google keyword planner, Ahrefs, DeepCrawl, MOZ, SerpBoo Etc.
• Deep familiarity with the core strategies used for SEO, in particular technical optimization, as well as keyword research, content, linking, digital asset optimization etc.
• Ability to work face-to-face with client teams is essential.
• Web analytics experience is essential. Advanced configuration and analysis experience/certifications are desirable.
• Web Development Skills – HTML, CSS, JavaScript and server-side scripting languages.
• Understanding of common web server technologies, and popular content management systems, their limitations and how to work within these to achieve SEO requirements

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted 

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

You will be responsible for the creation of SEO proposal and statement of work and expected to have a broad understanding of all aspect that effect SEO strategy and performance; Technical SEO, Onpage & Offpage SEO, search intent and consumer insights, website UX, content strategy, content marketing, content creation and content development process as well as conversion rate optimization.

Reporting of the role
This role reports to the SEO Associated Director 

3 best things about the job:
You will work with high-profile, recognized client sites, where a small change can make a big impact.

• As part of a high-performance team, who have years of experience in successfully delivering SEO various regions of the world, you have the opportunity to further increase your knowledge while also being a key player in how we continue to grow.
• We are in a period of strong growth, which means that there is support for development of new products and services. If you have an entrepreneurial spirit, now is the time to get on board.

Measures of success –
In three months, you would have:

• Take ownership of existing projects and clients.
• Gain understanding of existing processes and tools to ensure successful deliver of client work.
• Develop relationships with key stakeholders within assigned Agency
• Train and further develop existing team members on advanced SEO strategy development.

In six months, you would have:

• Deliver growth in Agency revenue towards meeting targets.
• Build upon and improve efficiencies in developing client deliverables
• Train and further develop existing team members on advanced SEO strategy development.

In 12 months, you would have:

• Client retention and growth of Agency to meet and exceed revenue targets
• Fully managing all assigned clients requiring only high level oversight from Director on client’s day-to-day activities.
• Train and further develop existing team members on advanced SEO strategy development.

Responsibilities of the role:
Client service

• Ensure high level of service are delivered from all SEO projects team member working on.
• Ensuring all projects are delivered to a professional standard and in line with the agreed timings.

Strategy

• Supporting the development of the optimal owned media strategy and owned media activation for clients based on their budgets, target audience and KPIs.
• Ensure owned media planning approach consider multiple platforms like web, social, apps and marketplaces.
• Providing analysis, audit and plan using a combination of resources include search, social, content, audience auditing tool.
• Providing on-page and off-page (content marketing) strategy and coordination with team to deliver best-in-class SEO projects.

Planning and Performance

• Provide project planning timeframe and response to client briefs.
• Regular monitor content on the client’s site and as well as content marketing plan delivery.
• Supporting the development of client target and ensuring content marketing implementation achieves the KPIs set out at the campaign planning stage.

Team Management

• Line-management of all individuals within team including making sure timesheets are complete, signing off holiday, illness and conducting appraisals and objective setting.
• Study and find new insights in an ever evolving digital marketing
• Coaching, training, progression and personal development of all team members.
• Running regular status meeting with agencies teams to ensure campaign activity is progressing as planned and that there is appropriate communication to the client from across the account team.

Relationship

• Respected business-led relationship with direct team members, ability to both professionally nature and critique team members.
• Strong collaborative relationship with lead members of both Business team, client’s web development.
• Working relationship with business planning team as and when appropriate, in order to understand paid content marketing plan and execution.
• Working relationship with peers within [m]PLATFORM Services who manage other channel disciplines (Paid Search, Paid Social, Display and E-commerce)
• Friendly, professional relationship with all clients.
• Collaborative relationship with third-party agencies
• Positive relationships with suppliers and creation of new initiative to continue service expansion.

What you will need:

• Have a habit to catch up SEO industry trends, movement and ecosystem changes which may related to SEO campaign performance.
• Must be keen in learning other search engine mechanics such as, Youtube Search, Ecommerce Search and internal website search algorithm
• Have abilities to use and utilize SEO tools including Google Search Consoles, Google Webmaster tool, Google keyword planner, Ahrefs, DeepCrawl, MOZ, SerpBoo Etc.
• Deep familiarity with the core strategies used for SEO, in particular technical optimization, as well as keyword research, content, linking, digital asset optimization etc.
• Ability to work face-to-face with client teams is essential.
• Web analytics experience is essential. Advanced configuration and analysis experience/certifications are desirable.
• Web Development Skills – HTML, CSS, JavaScript and server-side scripting languages.
• Understanding of common web server technologies, and popular content management systems, their limitations and how to work within these to achieve SEO requirements

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted 

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our Enterprise Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. 

What You’ll Do:

• Prospect into large Fortune 1000 companies in Thailand while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 3+ years closing experience (mix of field selling within mid-market or enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

In this Role, you’ll get to:  

• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.

What you’ll Need to Succeed:  

• Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, statistics or science)
• Ability to communicate fluently in English
• Good numerical reasoning skills
• Proficiency in Excel
• Intellectual curiosity

It’s Great if you Have:  

• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL
• Experience in digital marketing
• Academic research experience#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

In this Role, you’ll get to:  

• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.

What you’ll Need to Succeed:  

• Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science)
• Ability to communicate fluently in English
• 2+ years’ experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL
• Good numerical reasoning skills
• Proficiency in Excel
• Intellectual curiosity

It’s Great if you Have:  

• Experience in digital marketing
• Academic research experience

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

About the Role

The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

What You’ll Do

• Provide input to the writing of proposals and Statements of Work
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
• Assist with assessment and design of solutions
• Assist with Veeam Software solution implementation effort estimation
• Assist with post-installation issues
• Create white papers, solutions guides, best practices, custom documentation, etc.
• Deliver onsite knowledge transfer on Veeam Software solutions
• Assist in the selling of Professional Services
• Document configuration and completed activities
• Analyze installed environments and guide optimal Veeam Software configurations
• Facilitate communication between client and Veeam support
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
• Provide input for improvement of process and documentation
• Overnight travel to meet company goals and objectives
• Perform other duties, as assigned

What You’ll Bring

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor’s Degree in technology required (A combination of education and experience will be considered)
• Hands-on experience with Veeam’s Core products
• Proven Consulting and Project Management experience
• Excellent communication, interpersonal and relationship-building skills
• Responsible for understanding customer needs and architecting an appropriate solution.
• Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated technologies.
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Experience with Data Management, Data Protection, Data Analytics
• Extensive experience with Data Center, Business Continuity and Operating Systems
• A proven track record of success (Attitude, Competency, Activity Levels)
• Experience successfully managing multiple simultaneous projects and accounts
• Working knowledge of Cloud technologies, capabilities, and protocols

#LI-LW1 

Get To Know Our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity:

As Director of Organizational Performance in the People Development & Performance team, you will be partnering with senior leaders across Agoda to drive programs and initiatives aimed at strengthening and evolving how we measure and assess organizational effectiveness, and drive interrelated performance management and adjacent talent management platforms and processes such as talent identification, succession planning, and more. Design and implementation of programs will require close partnership across the People Team and project teams in each department. You will have the opportunity to help shape Agoda’s organizational and performance management strategies globally to support achieving our vision and multi-year strategy.

What You’ll Do:

• Closely partner with senior departmental leaders and senior business partners and colleagues in the People Team (e.g., HRBPs, Compensation & Benefits, Learning & Development, etc.) to understand business strategy and current organizational context to identify and address opportunities to develop a high performing culture in their teams
• Manage platforms and cycles for performance calibration, talent review, performance review and succession planning across the company
• Analyze performance, org structure/complexity, and talent movement data to identify issues and recommend practical improvements to talent processes for rapid implementation
• Lead and develop a team (both directly and on project basis) to deliver platforms and programs on an all-Agoda and priority departmental program basis
• Ably represent People Team in Agoda leadership forums, and represents Agoda in interactions with related brand companies in people-related topics aimed at sharing and learning best practices, harmonizing policies where appropriate such as inter-brand transfer
• Mentor and develop other professionals in a maturing People function
• Translate people analytics into clear updates for stakeholders, shaping strategy and measuring program impact (e.g., exit drivers, retention, engagement, and performance-management trends)

What You'll Need to Succeed:

• 12+ years of experience in internal HR partnering, talent management and organizational consulting experience in large organization preferably in the tech industry, or strategic or management consulting experience
• Acute business acumen and understanding of how organizational structures and dynamics relate to execution
• Deep experience implementing, operating, and improving performance management platforms and processes, preferably in fast moving Tech environments
• Deep understanding of the systems and associated data across the employee lifecycle and attendant business processes across full employee lifecycle
• Excellent executive presence and the ability to clearly articulate messages to a variety of audiences
• Ability to bring business perspectives and facilitate outcomes is more important than experience in HR roles
• Excellent judgment, self-motivated, curious and trustworthy
• Outstanding ability to lead a team with strong ability to prioritize and guide robust, detailed execution
• Strong analytical and problem-solving capability backed with excellent data sense
• High level of discretion, confidentiality, and ethics
• Strong interpersonal skills and ability to collaborate across a diverse, multicultural organization
• Comfortable with ambiguity and change; brings structure and drive to deliver results
• Humility, sense of humor, flexibility, good interpersonal skills and the ability to lead difficult conversations are a must
• Undergraduate degree from a top university expected, advanced degrees welcome

**This role is Based in Bangkok – Relocation Support Provided** 

#melbourne #london #berlin #copenhagen #hongkong #seoul #tokyo #jakarta #manila #kualalumpur #singapore #hanoi #bangkok

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

This position is based in Bangkok, Thailand. (Relocation support is provided)

In this Role, you'll get to:

• Lead the technical vision, architecture, and execution of new SRE platforms or reliability initiatives.
• Define and promote SRE best practices across Agoda’s services e.g., SLI/SLO-driven engineering, error budgets, and other data-driven reliability factors.
• Design, build, and operate reliability platforms including load shedding , business signals monitoring, and safe-deployment automation to reduce blast radius while preserving developer velocity.
• Own safe deployment strategies such as canary releases, automated rollback, and business-impact protection integrated with deployment & monitoring.
• Proactively identify and mitigate reliability and scaling risks across Agoda’s services.
• Improve system resilience and multi-cluster readiness by partnering with platform team and operation team.
• Lead major incident response and operational excellence, driving fast detection, mitigation, root cause analysis, postmortems, and learnings focused on business impact.
• Maintain and evolve incident, observability, alerting, and on-call tooling, improving signal quality, alert enrichment, grouping, and reducing time-to-clue and time-to-mitigation for NOC and on-call engineers.
• Advance platform observability and reliability signals using Prometheus and Grafana, balancing actionability, scale, and cost efficiency.
• Define reliability roadmaps and OKRs, translating ambiguous business reliability goals into clear technical requirements.

What You’ll Need to Succeed:

• 8+ years of relevant experience.
• Demonstrated ownership of architecting, building, and operating mission-critical production systems, making long-term technical and reliability trade-off decisions.
• Proven ability to lead and coordinate complex cross-team initiatives, setting technical direction and aligning stakeholders to deliver outcomes at organizational scale.
• Expertise in one or more programming skills (e.g., Go, Python, Rust, Java) with a solid understanding of distributed systems fundamentals (concurrency, backpressure, timeouts/retries, idempotency, circuit breaking).
• Deep hands-on experience with the Kubernetes ecosystem, service mesh technologies (e.g., Istio), Kubernetes deployment workflows (e.g., Argo CD).
• Observability & monitoring expertise, using Prometheus, Grafana, and common logging/telemetry stacks (e.g., OpenTelemetry), with an understanding of signal quality, scalability, and cost trade-offs.
• Strong incident management lifecycle aiming for improving area of alert quality, alert management, incident response, RCA, and postmortems.
• Experience with reliability engineering patterns such as canary deployments, automated rollback, capacity/right-sizing automation, and production operation.
• Solid data analysis, including SQL(e.g., PostgreSQL, MSSQL) and data pipelines.
• Data-driven mindset, able to perform deep research, analyze complex problems, and make informed technical decisions.
• Excellent communication and collaboration skills, able to explain complex technical concepts clearly to stakeholders at all levels, and to operate effectively both as a self-directed individual contributor and as part of a team.
• Curiosity and continuous learning, staying current with industry trends, open-source advancements, and emerging reliability practices.

Nice-to-Have:

• Experience operating large-scale, high-QPS systems serving millions of users in domains such as e-commerce, travel, or fintech.
• Hands-on experience with multi-region / multi-DC architectures and traffic isolation or failover strategies.
• Background in chaos engineering and resilience testing.
• Experience defining or scaling org-wide SLO/SRE frameworks.
• Built or operated Kubernetes controllers/operators.
• Exposure to ML-assisted detection or statistical methods for signal tuning (e.g., windowing strategies, precision/recall trade-offs).

#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown

How You'll Make an Impact:

As a Customer Success leader, you will work across functional areas to drive results, promote communication, and ensure accountability. Our aim is to create a best-in-class customer experience in Thailand- to accomplish this, you will lead team members across support, implementation, and account management, working hand-in-hand with Thai and non-Thai teams.

Our Customer Success Team:

Forget the stuffy corporate office—we are a completely remote global team of innovators and experts, with a cross-functional Customer Success team of 15+ in Thailand. We are our clients' secret weapon and trusted advisor. You'll own our Thai portfolio of customers, keeping retention high, churn low, and customers happy. 

Motivated, meticulous, results-driven individuals who can communicate well will fit right in!

What You Bring to the Team:

• Proven ability to lead regional Customer Success functions across Support, Onboarding, and Account Management. accountable for core metrics such as NDR, onboarding success, and service quality.
• 8+ years of combined experience in hospitality or hospitality technology, including at least 3 years in leadership roles.
• Fluent in Thai with excellent English communication skills. Able to represent Thai customers internally and collaborate effectively across global teams.
  Demonstrated success leading Thai teams and partnering with other Thai leaders and departments, while operating within a multinational structure.
• Deep understanding of Thailand’s hospitality landscape. able to balance cultural expectations, customer relationships, and Cloudbeds’ global standards.
• Strong ability to translate technical and operational concepts into clear, practical guidance for non-technical customers and internal teams.

What Sets You Up for Success:

• Bachelor’s degree or equivalent experience in hospitality, business, or technology.
• Balanced career background in both traditional hospitality and hospitality technology, with at least 2 years in each.
• Track record of career progression and developing high-performing teams.
• Excellent leadership and crisis management skills. confident handling of escalations and cross-functional alignment.
• Proven success working within international companies and adapting to both Thai and global business environments.
• High professional fluency in both Thai and English (spoken and written).

Bonus Skills to Stand Out (Optional):

• Sr Leadership Experience (managing managers)
• Advanced degree in Hospitality or Business

#LI-AM1

How You'll Make an Impact:

As a Customer Success leader, you will work across functional areas to drive results, promote communication, and ensure accountability. Our aim is to create a best-in-class customer experience in Thailand- to accomplish this, you will lead team members across support, implementation, and account management, working hand-in-hand with Thai and non-Thai teams.

Our Customer Success Team:

Forget the stuffy corporate office—we are a completely remote global team of innovators and experts, with a cross-functional Customer Success team of 15+ in Thailand. We are our clients' secret weapon and trusted advisor. You'll own our Thai portfolio of customers, keeping retention high, churn low, and customers happy. 

Motivated, meticulous, results-driven individuals who can communicate well will fit right in!

What You Bring to the Team:

• Proven ability to lead regional Customer Success functions across Support, Onboarding, and Account Management. accountable for core metrics such as NDR, onboarding success, and service quality.
• 8+ years of combined experience in hospitality or hospitality technology, including at least 3 years in leadership roles.
• Fluent in Thai with excellent English communication skills. Able to represent Thai customers internally and collaborate effectively across global teams.
  Demonstrated success leading Thai teams and partnering with other Thai leaders and departments, while operating within a multinational structure.
• Deep understanding of Thailand’s hospitality landscape. able to balance cultural expectations, customer relationships, and Cloudbeds’ global standards.
• Strong ability to translate technical and operational concepts into clear, practical guidance for non-technical customers and internal teams.

What Sets You Up for Success:

• Bachelor’s degree or equivalent experience in hospitality, business, or technology.
• Balanced career background in both traditional hospitality and hospitality technology, with at least 2 years in each.
• Track record of career progression and developing high-performing teams.
• Excellent leadership and crisis management skills. confident handling escalations and cross-functional alignment.
• Proven success working within international companies and adapting to both Thai and global business environments.
• High professional fluency in both Thai and English (spoken and written).

Bonus Skills to Stand Out (Optional):

• Sr Leadership Experience (managing managers)
• Advanced degree in Hospitality or Business

#LI-AM1

How You'll Make an Impact:

As a Customer Success leader, you will work across functional areas to drive results, promote communication, and ensure accountability. Our aim is to create a best-in-class customer experience in Thailand- to accomplish this, you will lead team members across support, implementation, and account management, working hand-in-hand with Thai and non-Thai teams.

Our Customer Success Team:

Forget the stuffy corporate office—we are a completely remote global team of innovators and experts, with a cross-functional Customer Success team of 15+ in Thailand. We are our clients' secret weapon and trusted advisor. You'll own our Thai portfolio of customers, keeping retention high, churn low, and customers happy. 

Motivated, meticulous, results-driven individuals who can communicate well will fit right in!

What You Bring to the Team:

• Proven ability to lead regional Customer Success functions across Support, Onboarding, and Account Management. accountable for core metrics such as NDR, onboarding success, and service quality.
• 8+ years of combined experience in hospitality or hospitality technology, including at least 3 years in leadership roles.
• Fluent in Thai with excellent English communication skills. Able to represent Thai customers internally and collaborate effectively across global teams.
  Demonstrated success leading Thai teams and partnering with other Thai leaders and departments, while operating within a multinational structure.
• Deep understanding of Thailand’s hospitality landscape. able to balance cultural expectations, customer relationships, and Cloudbeds’ global standards.
• Strong ability to translate technical and operational concepts into clear, practical guidance for non-technical customers and internal teams.

What Sets You Up for Success:

• Bachelor’s degree or equivalent experience in hospitality, business, or technology.
• Balanced career background in both traditional hospitality and hospitality technology, with at least 2 years in each.
• Track record of career progression and developing high-performing teams.
• Excellent leadership and crisis management skills. confident handling escalations and cross-functional alignment.
• Proven success working within international companies and adapting to both Thai and global business environments.
• High professional fluency in both Thai and English (spoken and written).

Bonus Skills to Stand Out:

• Sr Leadership Experience (managing managers)
• Advanced degree in Hospitality or Business

#LI-AM1

How You'll Make an Impact:

As a Customer Success leader, you will work across functional areas to drive results, promote communication, and ensure accountability. Our aim is to create a best-in-class customer experience in Thailand- to accomplish this, you will lead team members across support, implementation, and account management, working hand-in-hand with Thai and non-Thai teams.

Our Customer Success Team:

Forget the stuffy corporate office—we are a completely remote global team of innovators and experts, with a cross-functional Customer Success team of 15+ in Thailand. We are our clients' secret weapon and trusted advisor. You'll own our Thai portfolio of customers, keeping retention high, churn low, and customers happy. 

Motivated, meticulous, results-driven individuals who can communicate well will fit right in!

What You Bring to the Team:

• Proven ability to lead regional Customer Success functions across Support, Onboarding, and Account Management. accountable for core metrics such as NDR, onboarding success, and service quality.
• 8+ years of combined experience in hospitality or hospitality technology, including at least 3 years in leadership roles.
• Fluent in Thai with excellent English communication skills. Able to represent Thai customers internally and collaborate effectively across global teams.
  Demonstrated success leading Thai teams and partnering with other Thai leaders and departments, while operating within a multinational structure.
• Deep understanding of Thailand’s hospitality landscape. able to balance cultural expectations, customer relationships, and Cloudbeds’ global standards.
• Strong ability to translate technical and operational concepts into clear, practical guidance for non-technical customers and internal teams.

What Sets You Up for Success:

• Bachelor’s degree or equivalent experience in hospitality, business, or technology.
• Balanced career background in both traditional hospitality and hospitality technology, with at least 2 years in each.
• Track record of career progression and developing high-performing teams.
• Excellent leadership and crisis management skills. confident handling of escalations and cross-functional alignment.
• Proven success working within international companies and adapting to both Thai and global business environments.
• High professional fluency in both Thai and English (spoken and written).

Bonus Skills to Stand Out (Optional):

• Sr Leadership Experience (managing managers)
• Advanced degree in Hospitality or Business

#LI-AM1

How You'll Make an Impact: 

As an Onboarding Coach, we’re looking for someone who truly understands hospitality and can step into our clients’ shoes to demonstrate how our system makes their lives easier. You’ll care for our clients and their properties just as you would for a guest in a hotel—always going the extra mile. In this role, you’ll train clients on the system, tailoring it to fit their needs as a hospitality business. By asking the right questions, you’ll get to know your clients and ensure that, by the end of the onboarding process, they have a complete understanding of and confidence in using the system.

Our Customer Onboarding Team: 

As part of our Customer Onboarding Team, you’ll play a vital role in bringing our motto *“more reservations, happier guests” to life. Our team is close-knit and collaborative, living this motto every day by working closely together to provide exceptional support and ensure a seamless onboarding experience for our customers.

If you’re ready to make a difference and be part of an exciting journey, we’d love to have you on board!

What You Bring to the Team: 

• Facilitate client onboarding, training, and ongoing support onsite in the property or remotely.
• Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
• Partner with Sales to define success, demonstrate ROI, and drive retention.
• Build strong client relationships to encourage loyalty and promote product adoption.
• Develop a deep understanding of Cloudbeds’ products and customer needs.
• Contribute to training materials and stay updated on system changes.
• Record activities in Salesforce, gather feedback, and share insights for product improvements.

What Sets You Up for Success: 

• Communicate product offerings clearly and synthesize feedback for internal teams.
• Share customer insights and opportunities across departments to drive alignment.
• Manage multiple projects or accounts with strong organizational and proactive skills.
• Empower clients to become self-sufficient during onboarding and beyond.
• Deliver exceptional communication with empathy and a customer-focused approach.
• Bring over 3 years of 5-star hospitality experience in roles like Front Desk or Revenue Manager within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in customer-facing role.

Recommended Skills to Stand Out: 

• Project Management certification.
• Knowledge of Onsite Onboarding.

NOTE: PLEASE SUBMIT YOUR CV/RESUME IN ENGLISH

Employment Type: Full-time & Permanent 

Location: Dubai, UAE (Initial), Phuket, Thailand (From November 2026) Visa sponsorship and relocation assistance provided for both locations if needed. 

Monthly Base Salary range of THB 217,000 – THB 300,000 per month (DOE) + performance-based bonus + opportunity to join our employee share scheme 

About Cobblestone Energy 

Cobblestone Energy is an energy trading company specialising in the European Gas, Power and Emissions markets. Established in 2018, we combine deep analytics, advanced data science and agile technology to drive profitable trading decisions. Our flat organisational structure empowers every team member with autonomy and ownership. Our diverse global team of extraordinary talent is united by a relentless pursuit of excellence. 

The Phuket Roadmap 

This role offers a unique global career path. To ensure seamless integration into our culture and trading strategies, the successful candidate will begin their journey at our Dubai headquarters. In November 2026, the role will transition permanently to our upcoming hub in Phuket, Thailand, offering a blend of high-impact work and an exceptional lifestyle. 

Cobblestone Values 

• Excellence in Hiring & Teamwork 
• Lifelong Learning Through Continuous Reflection 
• Independent Thinking Through a Meritocracy of Ideas 
• Winning 

Job Description  

We are looking for an Exceptional Software Engineer to join our technology team, focused on building and optimizing high-performance trading and infrastructure systems. In this role, you will collaborate closely with traders, quantitative analysts, and infrastructure specialists to develop robust, scalable, and innovative solutions that directly impact our firm's trading operations. 

What we offer in this role   

• Competitive remuneration with rapid progression for strong performers.  
• Leadership opportunities on impactful technical initiatives.  
• Participation in the employee share scheme.  
• Internation relocation support.  
• Exposure to the commercial side of the business.  
• A highly collaborative and open working culture. 

Responsibilities 

• Design, develop, and optimize high-performance trading and infrastructure systems. 
• Collaborate closely with traders, quant analysts, and infrastructure teams to deliver solutions supporting quantitative trading strategies. 
• Develop robust, scalable software components to manage market data feeds, order execution, and risk management processes. 
• Ensure system reliability through automated testing, code reviews, and continuous integration and deployment practices. 
• Monitor and improve system performance, latency, and throughput in a fast-paced trading environment. 
• Investigate and resolve complex technical issues in production systems swiftly and accurately. 
• Maintain comprehensive documentation of software systems and processes to facilitate knowledge sharing and system support. 
• Participate in regular code reviews and adhere to established coding standards and best practices. 
• Contribute to continuous innovation through researching new technologies and tools to enhance the trading platform. 
• Mentor and support junior engineers. 

Requirements 

• BS/BE in Computer Science, Software Engineering, or a related discipline 
• 2 to 5 years of hands-on software development experience, preferably in Java or Python 
• Proven experience delivering and maintaining production-level systems 
• Strong understanding of APIs, database design, and system architecture 
• Excellent programming fundamentals 
• Ability to lead discussions, make sound architectural decisions, and deliver results 
• Strong communication skills and a collaborative mindset 
• Resilient, self-driven and aligned with Cobblestone's values 

Employment Type: Full-time & Permanent 

Location: Dubai, UAE (Initial), Phuket, Thailand (From November 2026) Visa sponsorship and relocation assistance provided for both locations if needed. 

Monthly Base Salary range of THB 217,000 – THB 300,000 per month (DOE) + performance-based bonus + opportunity to join our employee share scheme 

About Cobblestone Energy 

Cobblestone Energy is an energy trading company specialising in the European Gas, Power and Emissions markets. Established in 2018, we combine deep analytics, advanced data science and agile technology to drive profitable trading decisions. Our flat organisational structure empowers every team member with autonomy and ownership. Our diverse global team of extraordinary talent is united by a relentless pursuit of excellence. 

The Phuket Roadmap 

This role offers a unique global career path. To ensure seamless integration into our culture and trading strategies, the successful candidate will begin their journey at our Dubai headquarters. In November 2026, the role will transition permanently to our upcoming hub in Phuket, Thailand, offering a blend of high-impact work and an exceptional lifestyle. 

Cobblestone Values

• Excellence in Hiring & Teamwork 
• Lifelong Learning Through Continuous Reflection 
• Independent Thinking Through a Meritocracy of Ideas 
• Winning 

Job Description  

We are looking for an Exceptional Software Engineer to join our automated trading team, focused on building and optimizing high-performance automated trading systems and supporting infrastructure. In this role, you will collaborate closely with traders, quantitative analysts, and infrastructure specialists to develop robust, scalable, and innovative solutions that directly impact our firm's trading operations. 

What we offer in this role   

• Competitive remuneration with rapid progression for strong performers.  
• Leadership opportunities on impactful technical initiatives.  
• Participation in the employee share scheme.  
• Internation relocation support.  
• Exposure to the commercial side of the business.  
• A highly collaborative and open working culture. 

Requirements 

• BS/BE in Computer Science, Software Engineering, or a related discipline 
• 2 to 5 years of hands-on software development experience in C#, C++ or Python 
• Proven experience building or contributing to trading systems with an understanding of orderbook structure, own order management and trade execution 
• Strong understanding of database design and system architecture for low latency systems 
• Ability to lead discussions, make sound architectural decisions, and deliver results 
• Strong communication skills and a collaborative mindset 
• Resilient, self-driven and aligned with Cobblestone's values 

Responsibilities 

• Design, develop, and optimize high-performance automated trading and infrastructure systems. 
• Collaborate closely with traders, quant analysts, and infrastructure teams to deliver solutions supporting quantitative trading strategies. 
• Develop robust, scalable software components to manage real-time market data pipelines, automated order execution, and risk management processes. 
• Ensure system reliability through automated testing, code reviews, and continuous integration and deployment practices. 
• Monitor and improve system performance, latency, and throughput in a fast-paced trading environment. 
• Investigate and resolve complex technical issues in production systems swiftly and accurately. 
• Maintain comprehensive documentation of software systems and processes to facilitate knowledge sharing and system support. 
• Participate in regular code reviews and adhere to established coding standards and best practices. 
• Contribute to continuous innovation through researching new technologies and tools to enhance the trading platform. 
• Mentor and support junior engineers. 

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Realize your potential by joining the leading performance-driven advertising company!  

As an Advertising Sales Manager on the Enterprise Team, you’ll play a vital role in focusing to identify, engage and cement advertising partnerships (Brand and Agency) in order to expand and diversify Taboola’s growing network of advertisers. You will be the first in-market employee, leading the charge in growing our presence in Malaysia. The Advertising Sales Manager is a deal-oriented professional who can source, prospect and close brand and performance marketing deals independently across the Malaysian market.

To thrive in this role, you'll need to:

• Have a proven track record of sales success, selling digital media in the Malaysian market (5-7 years).
• Have a strong media background with a focus on performance marketing.
• Have a deep understanding of the Malaysian media industry; with the capability of leveraging strong connections within the market.
• Take a strategic approach to selling – you should be experienced in planning and executing sales strategies, building robust pipelines and prioritizing sales activity according to business impact
• Be a confident presenter with the ability to structure and deliver an engaging sales pitch that addresses the needs of our clients
• Possess strong analytical skills with clients identify trends in data and use data to influence clients and formulate successful sales strategies
• Have the will and ability to drive revenue in a fast-paced, ever-evolving environment that will present you with new challenges daily
• Be a team player – the Advertising Sales Manager will engage with stakeholders across the business including but not limited to Account Management, Marketing, Legal and Product

Bonus points if you have:

• Sales experience gained within an Advertising Agency and / or AdTech industry environment
• Experience selling to both Agencies and clients directly
• Understanding of the Malaysian market

How you’ll make an impact:

As an Advertising Sales Manager, you’ll bring value by:

• Sell multiple products to clients by finding the right stakeholders for each product, without digressing from a coherent product message and overall strategy
• Build relationships with brand and performance focused Agency contacts and explain the power of Taboola’s native, choice-based advertising platform
• Manage a robust pipeline and accurately forecast new business closure rate and revenue booked.
• Interact with the SEA Advertiser Account Management team to effectively manage client expectations and ensure successful campaign delivery
• Convey field intelligence to Product Management teams in regards to development of features
• Manage presentations, build relationships and negotiate contracts within the Malaysian market

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy a range of locally relevant benefits and workplace perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.-

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-SR2
#LI-Hybrid

Get To Know Our Team:

The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.

The Opportunity:

As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.   ​​​​​​​

What You’ll Do:

• Partner with stakeholders to translate complex needs into actionable data projects by driving business data alignment, hypothesis testing, and output design.
• Apply deep commercial acumen to the analytical lifecycle, from refining initial briefs and testing business-critical hypotheses to delivering insights that directly influence our key account strategies.
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Proactively identify opportunities for growth within supply and the wider business.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Automate manual operational processes and present back on time savings gained through modernization of business operations.

Required Qualifications:

• At least 2-5+ years of experience working as an Analyst with experience in consulting analytics / strategy analytics / analytics.
• Advanced working knowledge and hands-on experience in SQL.
• Expertise in data analysis and visualization tools, including advanced Excel skills (INDEX/MATCH, PivotTables, RANKIF, and building complex business models).
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). 
• Basic understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.)
• Good stakeholder management experience. Comfortable presenting to senior leadership.
• Strong experience in finding data insights and provide business recommendation to the business.
• A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. 
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. 
• Data driven in both decision making and performance measurement. 
• Extreme comfort in ambiguous, fast-paced environment.
• Ability to multi-task, prioritize and coordinate resources.

Preferred Qualifications:

• Experience with Python or R.
• Experience conducting A/B testing and experimentation.
• Knowledge of and hands-on experience with data visualization tools such as Tableau (preferred). 

Location: Remote 

How You'll Make an Impact:

As a Strategic Account Manager on our Thailand team, you'll be the trusted partner that our largest and most complex customers rely on to get the most out of Cloudbeds. You'll manage a focused portfolio of high-value properties across Thailand, bringing deep hospitality expertise and a consultative approach to every interaction — from strategic business reviews to on-site property visits. This isn't just account management; it's true strategic partnership. You'll help hoteliers make smarter decisions, optimize their operations, and grow their business, while playing a key role in shaping how Cloudbeds shows up in one of our most dynamic and demanding markets

Our AM Team is responsible for identifying upsell opportunities for ACV expansion and minimizing customer churn. AMs will act as the first point of contact for all things related to Cloudbeds. They are responsible for guiding clients through their customer journey while providing recommendations on how to best improve their business in order to achieve success. As a Strategic AM you will make the motto “more reservations, happier guests” a reality by providing strategic guidance to our customers around the world and helping them achieve their “Success Outcomes.”

What You Bring to the Team:

• Manage a focused portfolio of Cloudbeds' largest and most complex hotel customers in Thailand, serving as their primary point of contact and strategic advisor for everything Cloudbeds-related
• Build deep, trust-based relationships with senior hotel stakeholders through regular touchpoints, strategic business reviews, and on-site property visits across Thailand
• Drive net dollar retention by identifying upsell and expansion opportunities and implementing proactive churn reduction strategies across your portfolio
• Act as a true strategic partner — leveraging your hospitality expertise to provide tailored recommendations that help customers optimize their revenue, operations, and commercial performance
• Manage complex customer escalations and collaborate cross-functionally with Support, Sales, and Product teams to ensure timely and effective resolution
• Analyze customer data and usage trends to identify opportunities for deeper product adoption and improved business outcomes
• Gather and synthesize customer feedback and requirements, communicating insights internally to help shape the future direction of the Cloudbeds platform
• Conduct regular on-site visits to customer properties across Thailand, traveling locally on a monthly basis and inter-city (e.g., Bangkok to Phuket) at least once per quarter

What Sets You Up for Success:

• Bring 7+ years of hospitality industry experience in senior operational or commercial roles — Revenue Manager, Director of Revenue, Operations Manager, General Manager, or similar — within hotels or hospitality properties in Thailand
• Demonstrate advanced understanding of hotel operations and commercial strategy, including revenue management, distribution, pricing, budgeting, and property management systems (PMS)
• Possess deep experience in the Thai hospitality market with a strong grasp of regional customer expectations, business practices, and the nuances of managing high-value hotel relationships
• Deliver exceptional communication with executive presence, credibility, and the ability to influence and present effectively at all levels of a hotel organization
• Speak Thai fluently (native proficiency) with strong English communication skills to collaborate effectively with a global remote team
• Demonstrate a track record of managing complex, high-value customer portfolios with strong organizational skills, proactive follow-through, and a results-driven mindset
• Show ability to learn and deeply understand technology platforms and translate technical concepts into practical, strategic recommendations for hoteliers

Bonus Skills to Stand Out:

• Experience with SaaS platforms or hospitality technology (PMS, RMS, channel managers, or similar tools) — either as a power user or in a customer-facing tech role
• Familiarity with Salesforce or similar CRM and account management tools
• Based in or with significant market experience in Phuket or other key Thai resort markets
  
  #LI-REMOTE #LI-AM1

Location: Remote 

How You'll Make an Impact:

As a Strategic Account Manager on our Thailand team, you'll be the trusted partner that our largest and most complex customers rely on to get the most out of Cloudbeds. You'll manage a focused portfolio of high-value properties across Thailand, bringing deep hospitality expertise and a consultative approach to every interaction — from strategic business reviews to on-site property visits. This isn't just account management; it's true strategic partnership. You'll help hoteliers make smarter decisions, optimize their operations, and grow their business, while playing a key role in shaping how Cloudbeds shows up in one of our most dynamic and demanding markets

Our AM Team is responsible for identifying upsell opportunities for ACV expansion and minimizing customer churn. AMs will act as the first point of contact for all things related to Cloudbeds. They are responsible for guiding clients through their customer journey while providing recommendations on how to best improve their business in order to achieve success. As a Strategic AM you will make the motto “more reservations, happier guests” a reality by providing strategic guidance to our customers around the world and helping them achieve their “Success Outcomes.”

What You Bring to the Team:

• Manage a focused portfolio of Cloudbeds' largest and most complex hotel customers in Thailand, serving as their primary point of contact and strategic advisor for everything Cloudbeds-related
• Build deep, trust-based relationships with senior hotel stakeholders through regular touchpoints, strategic business reviews, and on-site property visits across Thailand
• Drive net dollar retention by identifying upsell and expansion opportunities and implementing proactive churn reduction strategies across your portfolio
• Act as a true strategic partner — leveraging your hospitality expertise to provide tailored recommendations that help customers optimize their revenue, operations, and commercial performance
• Manage complex customer escalations and collaborate cross-functionally with Support, Sales, and Product teams to ensure timely and effective resolution
• Analyze customer data and usage trends to identify opportunities for deeper product adoption and improved business outcomes
• Gather and synthesize customer feedback and requirements, communicating insights internally to help shape the future direction of the Cloudbeds platform
• Conduct regular on-site visits to customer properties across Thailand, traveling locally on a monthly basis and inter-city (e.g., Bangkok to Phuket) at least once per quarter

What Sets You Up for Success:

• Bring 7+ years of hospitality industry experience in senior operational or commercial roles — Revenue Manager, Director of Revenue, Operations Manager, General Manager, or similar — within hotels or hospitality properties in Thailand
• Demonstrate advanced understanding of hotel operations and commercial strategy, including revenue management, distribution, pricing, budgeting, and property management systems (PMS)
• Possess deep experience in the Thai hospitality market with a strong grasp of regional customer expectations, business practices, and the nuances of managing high-value hotel relationships
• Deliver exceptional communication with executive presence, credibility, and the ability to influence and present effectively at all levels of a hotel organization
• Speak Thai fluently (native proficiency) with strong English communication skills to collaborate effectively with a global remote team
• Demonstrate a track record of managing complex, high-value customer portfolios with strong organizational skills, proactive follow-through, and a results-driven mindset
• Show ability to learn and deeply understand technology platforms and translate technical concepts into practical, strategic recommendations for hoteliers

Bonus Skills to Stand Out:

• Experience with SaaS platforms or hospitality technology (PMS, RMS, channel managers, or similar tools) — either as a power user or in a customer-facing tech role
• Familiarity with Salesforce or similar CRM and account management tools
• Based in or with significant market experience in Phuket or other key Thai resort markets

Role:  GenAI Account Director

Location:  Bangkok, Thailand

About the role: 

The Account Director is a senior professional who develops and manages accounts, builds and delivers business, and takes accountability for the human and financial performance of the team. Broadly similar in scope to a Director, this role typically handles smaller accounts — bringing the same strategic authority and commercial rigour at a more focused scale. You may serve as the most senior level of oversight on certain accounts, and will oversee either multiple accounts or the studio's largest strategic client relationships.

You'll provide daily programme management and team member guidance — owning the client relationship at senior stakeholder level, and serving as a primary and authoritative communicator on large strategic accounts. You'll provide excellent strategic and tactical counsel — analysing challenges, developing programmes, and overseeing the delivery of a high-quality, profitable service. You'll be equally focused on growing revenue from existing clients and identifying opportunities with new ones, while managing budgets, billing, and all financial performance requirements for your accounts.
Leading a team of 4–10 people, you'll be responsible for hiring, developing, and motivating the people in your charge — fostering a culture of collaboration, creative excellence, and continuous AI adoption across Beauty AI Studio (BAIS).

What you will be doing: 

Client & Account Leadership

• Own senior client relationships across Unilever Beauty & Wellbeing — serving as the primary and most senior communicator on large strategic accounts, and acting as the trusted strategic partner and escalation point for executive-level stakeholders.
• Oversee multiple accounts or the studio's largest client accounts — providing daily programme management and ensuring consistent delivery quality and commercial performance across the portfolio.
• Provide strategic and tactical counsel to clients: analysing business challenges, identifying opportunities, and developing programmes that deliver measurable impact.
• Lead strategic planning across accounts — defining objectives, shaping creative direction, and ensuring AI-powered solutions are integrated effectively into client programmes.
• Guide clients through AI implementation — building confidence, managing change, and demonstrating the value of generative AI within beauty and FMCG creative workflows.
• Drive business development from both existing and new clients — identifying growth opportunities, leading proposals, and converting strategic conversations into commercial outcomes.
• Oversee multi-channel campaign delivery across social, digital, video, and retail media — ensuring every output meets the creative and quality standards the category demands.

Commercial & Financial Management

• Take full accountability for account-level P&L — managing budgets, billing, revenue forecasting, and financial performance reporting.
• Manage budgets, billing, and all financial performance requirements across your account portfolio with accuracy and commercial rigour.
• Identify and act on opportunities to improve account profitability — optimising resource allocation, managing scope, and mitigating financial risk.
• Report on commercial performance to senior OLIVER leadership, with clarity on revenue, margin, and growth trajectory.

Team Leadership & Development

• Lead, manage, and develop a team of 4–10 people — including hiring, onboarding, performance management, and career development.
• Provide day-to-day guidance to team members — supporting delivery, managing workloads, and maintaining team motivation and wellbeing alongside output excellence.
• Foster a high-performing, collaborative team culture that balances creative ambition with commercial accountability.
• Mentor and develop account management talent within the team, building capability in client service, strategic thinking, and AI-assisted workflows.
• Set standards for responsible, effective use of generative AI tools within client work and internal processes, and embed adoption across the team.

Project & Studio Oversight

• Oversee end-to-end project delivery across the account portfolio — ensuring timelines, quality standards, and profitability targets are met consistently.
• Manage resource allocation across the team, sequencing workloads to maintain delivery momentum without compromising output quality.
• Develop and maintain rigorous project documentation, status reporting, and risk management practices across all active workstreams.
• Work closely with creative, production, and data teams to ensure cohesive, integrated delivery across all client programmes.

What you need to be great in this role: 

Client Leadership and Strategic Thinking

• Proven track record of leading senior client relationships and growing accounts within beauty, wellness, FMCG, or adjacent sectors.
• Experience serving as the primary and most senior point of contact on large, complex strategic accounts — with the presence and authority this demands.
• Experience overseeing multiple accounts or holding senior oversight responsibility on the largest and most complex client accounts within a studio or agency.
• Experience providing strategic and tactical counsel to senior clients — developing programmes, solving complex business challenges, and delivering measurable outcomes.
• Confidence operating at executive stakeholder level — presenting with authority, managing expectations, and building long-term client trust.
• Experience driving business development from both existing and new clients, including leading pitches and commercial proposals.
• Deep understanding of the beauty and personal care category — its consumers, content demands, platform dynamics, and competitive landscape.

Commercial and Financial Acumen

• Demonstrable experience managing account-level P&L — including revenue forecasting, budget management, billing, and profitability optimisation.
• Track record of delivering commercial growth through strong account stewardship and proactive opportunity identification.
• Experience managing budgets, billing processes, and financial performance requirements across a portfolio of accounts.
• Confidence in commercial negotiation and scope management.

Team Leadership and People Development

• Experience leading, managing, and developing teams of 4–10 people, including hiring and performance management.
• Ability to build and sustain high-performing, motivated teams in fast-paced, multi-disciplinary studio environments.
• Track record of developing talent and building capability within account management functions.
• Experience providing daily guidance to team members across both delivery and professional development.

Channel and Production Knowledge

• Strong working knowledge of social, digital, video, and retail media channels — and the content production workflows that support them.
• Experience overseeing integrated campaign delivery across multiple channels and markets simultaneously.
• Familiarity with AI-powered creative production and the ability to guide clients through its practical application.

Gen AI & Agentic Thinking

• Experience establishing AI quality standards and governance frameworks for a team — ensuring responsible, effective adoption across client work and internal processes.
• Ability to integrate AI across team workflows and client deliverables, with a clear understanding of where AI enhances output and where human judgement must lead.
• Experience guiding clients through AI implementation — building understanding, managing change, and demonstrating commercial value.
• Agentic leadership: a systematic, goal-oriented approach to complex business challenges — breaking problems into components, identifying optimal paths forward, and executing with clarity and adaptability.
• Guides team members in responsible AI adoption; mentors on critical evaluation of AI outputs before sharing with clients or stakeholders.
• Understanding of emerging Gen AI capabilities relevant to beauty, FMCG, and content production — with the curiosity to stay ahead and bring new thinking into the studio.

Req ID: 17198

#LI-Hybrid  

#LI-EP1

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

The Tech Delivery Lead is a technology enthusiast who is completely comfortable with leading-edge devops-enabled delivery, and who can inspire our clients and our own people. They will be able to

• Engage with forward-looking CIOs to improve/transform how their delivery teams work 
• Review and improve in-flight delivery programmes
• Lead complex client delivery engagements 
• Provide internal leadership on hiring, training and communications to keep building the industry’s best delivery capability
• Collaborate with our architects, engineers, digital designers and business consultants to drive our sales and present the best of Capco to our clients.

What You’ll Do

To Capco:

• Help setup and ensure an effective recruitment process to attract top-tier tech talents.
• Lead multiple development/scrum teams to delivery technical roadmap with best practices
• Lead technical design, architecture, and solution with leads in working stream
• Work with internal and external stakeholders to identity, mitigate the risks and set expectations.
• Evaluate Capco’s tech capabilities, identify and close gaps, and build a clear roadmap of skillsets the organization needs to stay at the forefront of technology trends and opportunities in both sales strategy and delivery capability.
• Stay on top of technology news and trends to capture future opportunities and foster a culture of continuous learning and innovation.
• Build a strong tech culture that promotes people growth by championing a lean and agile approach, and design key engagement activities to nurture and retain tech talents.
• Create a supportive environment that encourages a growth mindset and agile thinking, empowering employees to move fast and adapt quickly to changes.
• Foster an environment of innovation and creativity, cultivating an innovation team comprised of key tech superstars.
• Serve as a key problem solver and conflict resolver, addressing both technical and people-related challenges to drive positive outcomes.
• Strive for continuous improvement, acting as a change agent within the organization to enhance processes, capabilities, and overall performance.
• Rinse and repeat those once succeed. Start with Thailand, then expanding to APAC.

To our clients:

• Serve as a reliable problem solver, addressing technical, people, and process issues to ensure project success. 
• Collaborate closely with clients to understand their specific needs and expectations, ensuring alignment throughout the project lifecycle.
• Champion a customer-centric approach, consistently delivering high-quality solutions that exceed client expectations.
• Proactively identify potential project risks and bottlenecks, implementing mitigation strategies to maintain project timelines and deliverables.
• Facilitate effective communication between cross-functional teams and stakeholders, promoting transparency and alignment on project goals.
• Establish and enforce best practices for project management, ensuring efficient resource allocation and streamlined workflows. • Measure and monitor project progress using appropriate metrics, providing regular status updates to clients and key stakeholders. 
• Implement continuous improvement initiatives based on client feedback and lessons learned, enhancing project outcomes over time. 
• Build long-term relationships with clients, acting as a trusted advisor and resource for future technology initiatives and transformations.
• Actively seek opportunities for innovation and value-addition, introducing cuttingedge solutions and approaches to elevate project outcomes.

What We’re Looking For

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 8 -12 years of professional experience with leading management consultancies for insurance/banking companies.
• Experience in developing and leading digital innovation and transformation programs
• Should have solid understanding and experience in one or more digital and data capabilities
• Demonstrate deep understanding of Banking / Financial Services / Insurance industry challenges, with the ability to articulate clear value propositions to both internal and external stakeholders
• Build and maintain trusted, long-term relationships with clients and ecosystem partners
• Highly proficient in PowerPoint and Excel, with the ability to analyze data and translate insights into business recommendations
• Apply continuous delivery tools and methodologies to drive measurable business outcomes
• Define and advocate for modern, cloud-based architecture strategies
• The ability to articulate and communicate your vision, approach, opinions
• A track record in building successful teams around you.

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-PW1 #LI-Hybrid

Shape the Future of Frontend at Agoda as a Staff Software Engineer in Bangkok

Are you a visionary Front-End architect seeking a new adventure? Lead Agoda’s front end transformation and drive seamless experiences for millions. Join our multilingual, multicultural engineering team in Bangkok and make a global mark—with world-class relocation and family support.

Why Agoda & Why Bangkok?

• Global Engineering, Global Impact: Join a high-energy, international team driving innovation across regions.
• Vibrant Bangkok HQ: Work in a tech-centric city with a thriving expat community, beautiful culture, and world-famous cuisine.
• English-First: Work and collaborate in English—no Thai required!

Your Role & Impact

• Spearhead architecture and system design of Agoda’s next-gen front end systems
• Drive best-in-class performance, accessibility, and usability
• Mentor and subject-matter-expert for the FE engineering team
• Influence stakeholders in the Product and Business teams
• Set technical standards and ensure scalability

What You’ll Bring

• 8+ years’ experience building and leading rich web applications at scale
• Deep mastery of JavaScript/TypeScript and modern frameworks (React, Next, Vue)
• Portfolio of building robust, high-performance SPA/SSR front ends and core web vitals
• Strong background in team leadership, system design, and stakeholder influence
• Bonus: Experience with A/B experimentation, international exposure, or travel/e-commerce products

 What We Offer

• Premium Relocation & Expat Support:
• Visa, flight & moving package for you and family
• Temporary housing, settling-in help, and expat community onboarding
• Spousal/partner and family adaptation support
• Unique Agoda Perks:
• International healthcare benefits
• Hybrid remote/Bangkok HQ model
• Learning and development budget, hackathons, and internal tech communities

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

Our Opportunity: 

As our Staff Front-End Engineer, you will design and build AI-driven chat experiences that power Agoda’s AI Assistant, trip planning and discovery, customer support flows, and proactive recommendations. You’ll work closely with engineers, data scientists, and product managers to define, build, and scale the next generation of AI solutions that make travel planning more intuitive, personalized, and effortless for millions of customers worldwide. 

We’re looking for a visionary Front-End architect with a strong hands-on mentality — integrating innovative AI capabilities and rapidly validating ideas through experimentation. You will create measurable impact on traveler experience and business outcomes, while upholding Agoda’s standards for privacy, reliability, and the responsible use of AI. 

Why Agoda & Why Bangkok? 

• Global Engineering, Global Impact: Join a high-energy, multilingual and multicultural engineering team in Bangkok driving innovation across regions.
• Vibrant Bangkok HQ: Work in a tech-centric city with a thriving expat community, beautiful culture, and world-famous cuisine.
• English-First: Work and collaborate in English—no Thai required!
• World-class relocation and family support are offered. 

Your Role & Impact

• Spearhead architecture and system design of Agoda’s next-gen front end systems
• Drive best-in-class performance, accessibility, and usability
• Mentor and subject-matter-expert for the FE engineering team
• Influence stakeholders in the Product and Business teams
• Set technical standards and ensure scalability

What You’ll Bring

• 8+ years’ experience building and leading rich web applications at scale
• Deep mastery of JavaScript/TypeScript and modern frameworks (React, Next, Vue)
• Portfolio of building robust, high-performance SPA/SSR front ends and core web vitals
• Strong background in team leadership, system design, and stakeholder influence
• Bonus: Experience with A/B experimentation, international exposure, or travel/e-commerce products

 What We Offer

• Premium Relocation & Expat Support:
• Visa, flight & moving package for you and family
• Temporary housing, settling-in help, and expat community onboarding
• Spousal/partner and family adaptation support
• Unique Agoda Perks:
• International healthcare benefits
• Hybrid remote/Bangkok HQ model
• Learning and development budget, hackathons, and internal tech communities

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

Get to Know our Team: 

The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allows staff to achieve their goals. We operate in 10 different countries, providing 24/7 support to all Agoda employees. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best of on-site services to manage the latest hardware running Windows, macOS, and Linux.

Location: This role will be based in Bangkok, Kuala Lumpur or Gurgaon.

• Bangkok: Full relocation support will be provided by Agoda.
• Kuala Lumpur & Gurgaon: Applicants must already be eligible to work locally (citizens or holders of valid work authorization).

• 4 - 6 years of hands-on Workday experience, with at least 2–3 years focused on Benefits configuration and reporting 

• Deep expertise in Core Benefits setup including eligibility rules, enrollment events, and integrations with benefit providers. 

• Strong proficiency in Advanced Reporting and Calculated Fields, with the ability to build complex, cross-domain reports. 

•  Solid understanding of HCM fundamentals, covering both business processes (Hire, Change Job, Termination) and configuration concepts (condition rules, orgs, hierarchies, custom objects) 

• Working knowledge of Workday Security, including constrained/unconstrained roles and segmented security 

• Proven analytical and problem-solving skills, with an eye for process efficiency and data integrity. 

• Excellent communication and collaboration skills, with the ability to influence stakeholders and translate business needs into system design. 

• Bachelor’s degree in HR, IT, Business Systems, or a related field, or equivalent practical experience. 

Employment Type: Full-time & Permanent

Location: Phuket, Thailand. Applicants must already be based in Thailand.

Salary: Monthly base salary of THB 65,000 to THB 85,000, DOE, plus the opportunity to join our employee share scheme.

About Cobblestone Energy

Cobblestone Energy is an energy trading company specialising in the European Gas, Power and Emissions markets. Established in 2018, we combine deep analytics, advanced data science and agile technology to drive profitable trading decisions. Our flat organisational structure empowers every team member with autonomy and ownership. Our diverse global team of extraordinary talent is united by a relentless pursuit of excellence.

Cobblestone Values

• Excellence in Hiring & Teamwork
• Lifelong Learning Through Continuous Reflection
• Independent Thinking Through a Meritocracy of Ideas
• Winning

Role Description

We are hiring an Office Manager to support our growing Phuket office. You will take ownership of the office’s day to day operations, ensuring everything runs efficiently, professionally, and to a high standard. This includes overseeing administration, coordinating onboarding and travel logistics, supporting HR and finance administration, and maintaining a well organised, high functioning workplace.

This role requires a highly proactive individual who thrives in a fast-paced environment, takes ownership naturally, and can manage competing priorities with precision and professionalism.

What we offer in this role 

• A full-time, high-impact position within our dynamic Operations team.
• A team of exceptional colleagues, committed to continuous learning and pushing the boundaries of what’s possible.
• A career that challenges you to solve complex problems and rewards your drive for continuous innovation.
• Full ownership of projects, empowering you to make decisions with tangible impact.

Responsibilities

• Own office operations: facilities, maintenance, housekeeping, office supplies, catering, and day to day workplace needs.
• Manage local vendors and procurement, including basic contract coordination and cost control.
• Support onboarding logistics for new joiners and visitors: travel arrangements, accommodation coordination, office access, equipment setup, and inductions.
• Maintain accurate office records and documentation, including HR administration support (employee documents, internal trackers, coordination with HR).
• Handle basic finance administration: invoice collection, purchase order support where applicable, petty cash, and expense tracking.
• Provide ad hoc administrative support to senior stakeholders, including scheduling, meeting coordination, and confidential tasks when required.

Requirements

• Thai national, currently based in Phuket (or willing to relocate) and eligible to work in Thailand without sponsorship.
• Proven experience in office management, administration, or operations support in a fast-paced environment.
• Good working English (written and spoken) and native Thai.
• Strong organisational skills, attention to detail, and the ability to manage competing priorities calmly.
• Proficiency in Microsoft Office (especially Excel, Word, Outlook).
• High ownership mindset with a proactive, solution-oriented approach.

Desirable

• Familiarity with Thai legal, HR, and office administration processes, including company filings, visa and work permit coordination, Social Security and payroll tax administration, and office lease or landlord coordination.
• Experience in managing budgets, expense tracking, and cost analysis.

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Sales Specialists to drive growth in this innovative business. 

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success. 

What You’ll Do: 

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach. 

What You’ll Bring: 

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
• Strong existing relationships with C-suite executives and channel partners in large enterprises.
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
• Reputation for integrity, honesty, and building long-term customer relationships. 

What Makes Us Unique:

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

Location: Remote 

How You'll Make an Impact:

As an Account Manager on our Thailand team, you'll be the strategic partner our most influential customers rely on — helping them get the most out of Cloudbeds while building the kind of lasting relationships that make hoteliers feel truly supported. You'll manage a focused portfolio of mid-market properties across Thailand, combining your deep knowledge of the local hospitality industry with a consultative approach to drive product engagement, uncover growth opportunities, and keep customers thriving. From on-site visits to strategic business reviews, you'll be the face of Cloudbeds in one of our most dynamic and fast-growing markets.

Our AM Team is responsible for identifying upsell opportunities for ACV expansion and minimizing customer churn. AMs will act as the first point of contact for all things related to Cloudbeds. They are responsible for guiding clients through their customer journey while providing recommendations on how to best improve their business in order to achieve success. As an AM you will make the motto “more reservations, happier guests” a reality by providing strategic guidance to our customers around the world and helping them achieve their “Success Outcomes.”

What You Bring to the Team:

• Manage a portfolio of mid-market hotel customers across Thailand, serving as their primary point of contact for everything Cloudbeds-related
• Build strong, trust-based relationships with key customer stakeholders through regular touchpoints, strategic business reviews, and on-site property visits
• Conduct regular on-site visits to customer properties across Thailand, traveling locally on a monthly basis and inter-city (e.g., Bangkok to Phuket) at least once per quarter
• Act as a strategic advisor — leveraging your hospitality expertise to provide tailored recommendations that help customers optimize their operations and commercial performance
• Identify and drive upsell opportunities while proactively implementing churn reduction strategies to support net dollar retention goals
• Manage customer escalations, collaborate cross-functionally with Support, Sales, and Product teams, and ensure customer concerns are resolved efficiently
• Analyze customer data and usage trends to improve product engagement and identify opportunities for deeper adoption
• Capture and communicate customer feedback and requirements to internal teams to help shape the future of the platform

What Sets You Up for Success:

• Bring 5+ years of hospitality industry experience in key operational roles such as Revenue Manager, Front Desk Manager, Operations Manager, or General Manager within hotels or hospitality properties in Thailand
• Demonstrate strong understanding of hotel operations, including revenue management, front desk workflows, reporting, and property management systems (PMS)
• Possess experience in the Thai hospitality market with deep knowledge of regional customer needs, expectations, and business practices
• Deliver exceptional communication with empathy, resilience, and a genuine passion for serving customers — even in challenging situations
• Speak Thai fluently (native proficiency) with strong English communication skills to collaborate effectively with a global remote team
• Show ability to learn technology platforms quickly and translate technical concepts into practical solutions for hoteliers
• Manage multiple customer accounts and projects simultaneously with strong organizational skills and proactive follow-through

Bonus Skills to Stand Out (Optional):

• Experience with SaaS platforms or hospitality technology (PMS, RMS, channel managers, or similar tools) — either as a user or in a customer-facing tech role
• Familiarity with Salesforce or similar CRM tools
• Experience working in or with properties in Phuket, Chiang Mai, or other key Thai tourism markets

#LI-REMOTE #LI-AM1

What Makes Us Unique:

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

Location: Remote 

How You'll Make an Impact:

As an Account Manager on our Thailand team, you'll be the strategic partner our most influential customers rely on — helping them get the most out of Cloudbeds while building the kind of lasting relationships that make hoteliers feel truly supported. You'll manage a focused portfolio of mid-market properties across Thailand, combining your deep knowledge of the local hospitality industry with a consultative approach to drive product engagement, uncover growth opportunities, and keep customers thriving. From on-site visits to strategic business reviews, you'll be the face of Cloudbeds in one of our most dynamic and fast-growing markets.

Our AM Team is responsible for identifying upsell opportunities for ACV expansion and minimizing customer churn. AMs will act as the first point of contact for all things related to Cloudbeds. They are responsible for guiding clients through their customer journey while providing recommendations on how to best improve their business in order to achieve success. As an AM you will make the motto “more reservations, happier guests” a reality by providing strategic guidance to our customers around the world and helping them achieve their “Success Outcomes.”

What You Bring to the Team:

• Manage a portfolio of mid-market hotel customers across Thailand, serving as their primary point of contact for everything Cloudbeds-related
• Build strong, trust-based relationships with key customer stakeholders through regular touchpoints, strategic business reviews, and on-site property visits
• Conduct regular on-site visits to customer properties across Thailand, traveling locally on a monthly basis and inter-city (e.g., Bangkok to Phuket) at least once per quarter
• Act as a strategic advisor — leveraging your hospitality expertise to provide tailored recommendations that help customers optimize their operations and commercial performance
• Identify and drive upsell opportunities while proactively implementing churn reduction strategies to support net dollar retention goals
• Manage customer escalations, collaborate cross-functionally with Support, Sales, and Product teams, and ensure customer concerns are resolved efficiently
• Analyze customer data and usage trends to improve product engagement and identify opportunities for deeper adoption
• Capture and communicate customer feedback and requirements to internal teams to help shape the future of the platform

What Sets You Up for Success:

• Bring 5+ years of hospitality industry experience in key operational roles such as Revenue Manager, Front Desk Manager, Operations Manager, or General Manager within hotels or hospitality properties in Thailand
• Demonstrate strong understanding of hotel operations, including revenue management, front desk workflows, reporting, and property management systems (PMS)
• Possess experience in the Thai hospitality market with deep knowledge of regional customer needs, expectations, and business practices
• Deliver exceptional communication with empathy, resilience, and a genuine passion for serving customers — even in challenging situations
• Speak Thai fluently (native proficiency) with strong English communication skills to collaborate effectively with a global remote team
• Show ability to learn technology platforms quickly and translate technical concepts into practical solutions for hoteliers
• Manage multiple customer accounts and projects simultaneously with strong organizational skills and proactive follow-through

Bonus Skills to Stand Out (Optional):

• Experience with SaaS platforms or hospitality technology (PMS, RMS, channel managers, or similar tools) — either as a user or in a customer-facing tech role
• Familiarity with Salesforce or similar CRM tools
• Experience working in or with properties in Phuket, Chiang Mai, or other key Thai tourism markets

#LI-REMOTE #LI-AM1

What Makes Us Unique:

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

Location: Remote 

How You'll Make an Impact:

As an Account Manager on our Thailand team, you'll be the strategic partner our most influential customers rely on — helping them get the most out of Cloudbeds while building the kind of lasting relationships that make hoteliers feel truly supported. You'll manage a focused portfolio of mid-market properties across Thailand, combining your deep knowledge of the local hospitality industry with a consultative approach to drive product engagement, uncover growth opportunities, and keep customers thriving. From on-site visits to strategic business reviews, you'll be the face of Cloudbeds in one of our most dynamic and fast-growing markets.

Our AM Team is responsible for identifying upsell opportunities for ACV expansion and minimizing customer churn. AMs will act as the first point of contact for all things related to Cloudbeds. They are responsible for guiding clients through their customer journey while providing recommendations on how to best improve their business in order to achieve success. As an AM you will make the motto “more reservations, happier guests” a reality by providing strategic guidance to our customers around the world and helping them achieve their “Success Outcomes.”

What You Bring to the Team:

• Manage a portfolio of mid-market hotel customers across Thailand, serving as their primary point of contact for everything Cloudbeds-related
• Build strong, trust-based relationships with key customer stakeholders through regular touchpoints, strategic business reviews, and on-site property visits
• Conduct regular on-site visits to customer properties across Thailand, traveling locally on a monthly basis and inter-city (e.g., Bangkok to Phuket) at least once per quarter
• Act as a strategic advisor — leveraging your hospitality expertise to provide tailored recommendations that help customers optimize their operations and commercial performance
• Identify and drive upsell opportunities while proactively implementing churn reduction strategies to support net dollar retention goals
• Manage customer escalations, collaborate cross-functionally with Support, Sales, and Product teams, and ensure customer concerns are resolved efficiently
• Analyze customer data and usage trends to improve product engagement and identify opportunities for deeper adoption
• Capture and communicate customer feedback and requirements to internal teams to help shape the future of the platform

What Sets You Up for Success:

• Bring 5+ years of hospitality industry experience in key operational roles such as Revenue Manager, Front Desk Manager, Operations Manager, or General Manager within hotels or hospitality properties in Thailand
• Demonstrate strong understanding of hotel operations, including revenue management, front desk workflows, reporting, and property management systems (PMS)
• Possess experience in the Thai hospitality market with deep knowledge of regional customer needs, expectations, and business practices
• Deliver exceptional communication with empathy, resilience, and a genuine passion for serving customers — even in challenging situations
• Speak Thai fluently (native proficiency) with strong English communication skills to collaborate effectively with a global remote team
• Show ability to learn technology platforms quickly and translate technical concepts into practical solutions for hoteliers
• Manage multiple customer accounts and projects simultaneously with strong organizational skills and proactive follow-through

Bonus Skills to Stand Out (Optional):

• Experience with SaaS platforms or hospitality technology (PMS, RMS, channel managers, or similar tools) — either as a user or in a customer-facing tech role
• Familiarity with Salesforce or similar CRM tools
• Experience working in or with properties in Phuket, Chiang Mai, or other key Thai tourism markets

Your Role at SimplifyNext

As a Senior Business Analyst, you will play a client-facing consulting role driving business transformation on SaaS and digital platforms. You will:

• Lead discovery workshops to identify pain points, map user journeys, and define transformation opportunities.
• Shape requirements into clear Agile user stories and product backlogs, working closely with Product Owners, Architects, and Developers.
• Leverage Generative AI and automation to reimagine processes, accelerate delivery, and create smarter digital workflows.
• Drive projects through the full lifecycle: Discovery, Design, Build, Test, Implementation, and Adoption.
• Act as the bridge between business and technology, ensuring solutions deliver measurable business value.
• Contribute to business process re-engineering and operating model redesign as part of SaaS- and AI-enabled transformations.

What We’re Looking For

• 4–8+ years of Business Analyst / Consulting experience in SaaS or enterprise application transformations (Salesforce, Workday, SuccessFactors, ServiceNow, OutSystems, Power Platform, etc.).
• Proven experience in Agile delivery (Scrum, SAFe, hybrid Agile) – ability to write user stories, define acceptance criteria, and support backlog prioritization.
• Strong consulting toolkit: stakeholder management, problem structuring, business case development, and business process re-engineering.
• Excellent facilitation and communication skills – able to engage both senior leaders and frontline staff.
• Passion for transformation: excited about AI, automation, application platforms, and customer/employee experience redesign.

Why Join Us

1. Accelerate Your Career – Grow faster in a high-visibility, client-facing role with clear pathways into leadership.
2. Mentorship from Industry Leaders – Learn directly from Agile Coaches, Project Directors, Architects, and Consulting Leaders committed to your growth.
3. Work with Technical Visionaries – Collaborate daily with world-class architects, developers, and UI/UX designers who can bring any vision to life.
4. Continuous Learning & Certification – Full sponsorship for certifications and structured learning paths tailored to your ambitions.
5. Impact from Day One – Solve mission-critical problems and shape customer, employee, and citizen experiences that matter.
6. Empowering Culture – Agile, innovative, and entrepreneurial — you’ll be encouraged to contribute ideas and make a real difference.

Be Part of Our Transformation Journey

Joining SimplifyNext means becoming part of a team that blends the best of big consulting and tech innovation. You’ll own solutions end-to-end, see the direct impact of your work, and develop into a leader in the digital transformation space.

If you are passionate about driving change, love tackling complex problems, and want to be surrounded by talented people who will help you grow, SimplifyNext is the place for you.

📩 Ready to transform businesses and your career? Join us at SimplifyNext and let’s redefine what’s possible together.