As a Supplier Quality Engineer for Custom Silicon, you are the primary guardian of product integrity across our external manufacturing ecosystem. You will partner with Foundries, Substrate vendors, and OSAT partners to ensure bespoke chips meet the highest standards of reliability, yield, and performance.

This role is hybrid, based out of Taiwan.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• 8+ years of expertise driving hardware or semiconductor quality across the full lifecycle—design, process, incoming, and supplier systems.
• A Custom Silicon Specialist with deep experience in foundries, substrate manufacturing, and advanced packaging (2.5D/3D, Flip-Chip).
• A "Zero-to-One" Builder who has experience transitioning companies from R&D to high-volume product delivery.
• An Auditor & Strategist comfortable leading global audits (Foundry/OSAT) and ensuring compliance with IATF 16949 and JEDEC standards.

What We Need

• Build the Supplier Quality Org from the ground up, defining how we manage our external manufacturing ecosystem (Foundry, Substrate, and OSAT).
• Own the Quality Management System (QMS), integrating ISO 9001 and JEDEC standards into a cohesive, scalable framework.
• Architect the PCN and Qualification Process, overseeing end-to-end reliability (HTOL, HAST, ESD/LU) to ensure supplier changes never compromise integrity.
• Drive Advanced OSAT Oversight, implementing "Safe Launch" programs and manufacturing controls for complex silicon assembly.
• Lead Technical Root Cause Analysis, utilizing 8D methodologies to resolve complex failures and institutionalize recurrence prevention.

What You Will Learn

• Scaling for Hyperscalers: How to adapt rigorous semiconductor quality standards to meet the demands of cloud and AI infrastructure customers.
• Leading-Edge Manufacturing: To manage quality for the next generation of custom silicon within an agile, fast-growing startup environment.
• Influence & Culture: How to shape a "Quality-First" mindset across cross-functional teams, from initial silicon design to post-silicon validation.
• Ecosystem Orchestration: To balance the technical nuances of wafer fab stability with the high-level business goals of yield optimization and cost reduction.

Ready for your next move at ASM?
You already know what makes ASM special: our people, our purpose, and our passion for innovation. Now’s your chance to grow your career from the inside, take on new challenges, and shape what’s next with us.

As a Technical Program Senior Engineer I at ASM, you will ensure that our CKM kits and service meet the highest standards of quality and reliability. You will collaborate with Central engineer team, vendor sites and local team to resolve non-conformances, implement robust process controls, and drive continuous improvement. Your technical expertise will help us deliver precision-engineered service packages to our end customer.

What you will be working on

• Work with vendor sites and fields to understand non-conformances details for communication and follow up to closure with refurbish vendors.
• Support BU3 testing fixture installation, beta testing, training internal and deliver work instruction to vendors. Also take ownership to manage qual plan and report real-time data and issue back to central engineer team.  
• Support the review of SPC, ICP-MS, LPC and GC-MS data for critical parts and manage CKM kit issue execution and recovery.
• Track refurbish vendor’s performance includes OOS rate, re-work ratio, lead time, on tool performance metrics and key performance indicators. Facilitate and drive refurbishing vendors to meet or exceed defined expectations.
• Conduct routine Surveillance and problem resolution audits to determine their compliance with quality standards and contractual requirements.
• Provide leadership during investigations of excursions and work with vendors to provide comprehensive reports to fulfill ASM 8D requirements and response to local team and customer to secure CKM quality and business.
• Support conduct of failure analysis (FA) to determine the root cause of product failures and share findings with Engineering, Product Support and other internal and external teams
• Develop positive relationships with vendors and drive continuous improvement activities from lessons learnt and best practices.
• Up to 20% business travel

What we are looking for

• Technical expertise in TSMC fab equipment experience, Engineering best practices, and ever work with key technology suppliers and technical ex. TPS or GPS to drive product quality.
• Demonstrated expertise specific to ALD or CVD equipment systems. Preferably with a BSc in Mechanical Engineering discipline.
• With >8 years of professional experience or demonstrated expertise in advance fab includes TSMC, SEC or Intel issue escalation.
• Ability to document work instruction and communicate between engineer team and vendors for optimization with clear report summary.
• Strong communication and interpersonal skills to effectively collaborate with vendors and internal stakeholders.
• Ability to work effectively across geographies, cultures, disciplines, etc.
• Driven personality with discipline of ownership of responsibilities and is comfortable working independently.
• Attention to details and analytical thinking towards problem solving.
• Clean industry experience will be a bonus.

What sets you apart

• Knowledge of Geometric Dimensioning and Tolerancing (GD&T). Metrology, inspection methods and equipment.
• Statistical Process Control (SPC)
• Structured Problem Solving (8D)
• Supplier Leadership, Escalation Management and Communication Techniques across a broad range of business escalation types, (Customer, Supplier, Technical etc.)

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

Role

We are looking for a Senior Sales Engineer to join our Solutions Consulting team. This is a remote role based in Taiwan, reporting to the Head of Solution Engineering, Greater China.

As a critical technical partner, you will drive the digital transformation of our enterprise customers by providing expert thought leadership and high-impact technical guidance. You will be responsible for the end-to-end technical sales process, ensuring our solutions are positioned to solve complex business challenges effectively.

What you’ll do (Role Expectations)

• Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience
• Take total ownership of the technical sale and all associated processes
• Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders
• Deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations to ensure successful solution deployments

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree or an equivalent combination of education and professional experience
• 7+ years of experience in presales roles, with at least 5 years specifically focused on selling security solutions and technologies
• Hands-on experience with systems installation and administration of routers/switches
• Deep technical knowledge of network security principles and applications

What Will Make You Stand Out (Preferred Qualifications)

• Technical proficiency with GPO, Active Directory/LDAP, and SSO/SAML integrations
• Strong understanding of HTTP and web security technologies, including proxies, caches, and firewalls

#LI-Remote

#LI-LK2

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the role

We’re looking for a Senior Image Quality Architecture engineer to join our team. In the day to day, you will act as the technical founding member. Responsible for the end-to-end imaging strategy, lab infrastructure, and primary ownership of lens/sensor selection, ensuring peak performance in both static and high-vibration environments. We have a tremendous amount of telemetry and access to customers that help guide our design process. You will work directly with our customers to ensure we lead the industry in our product design. We run a collaborative process working closely with Product Management, EE, PD, FW, EPM, NPI, and Hardware leadership to make excellent tradeoffs and choices. Throughout this process, you’ll share your expertise with other engineers. The US and Taiwan IQ teams are supported by the Supply Chain team, laboratories, JDM design resources, and a growing supply base. You will work closely with these internal and external partners to achieve our objectives.

This role is based in our Taipei office, and it is a hybrid position required to office as needed.  This position requires travel up to 25% of the time and proximity to an international airport.  Relocation will not be provided  

In this role, you will:

• Be an architect: Evaluate system feature tradeoffs and create the system IQ specifications for development with product management and cross-functional engineering teams. 
• Design and procure the IQ Lab (Charts, Light Booths, LED Flicker targets).
• Define the optical requirements and lead the selection/qualification of lenses.
• Develop the "Golden Tuning" targets for the ISP (Auto Exposure, HDR, Color Science) including Day and Night mode. Define and tune stabilization strategies (EIS) to mitigate "jello effect" and motion blur in dynamic scenarios.
• Collaborate with Hardware Engineering (PD and Optical) to ensure CRA (Chief Ray Angle) matching between lens and sensor and preventing optical degradation during high-G events.
• Manage: We bolster our internal development team with top JDM companies to design, validate, certify and manufacture quality products, certification labs and other external consultants. 
• Champion and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• • 10+ years in Imaging/Optics; deep knowledge of CMOS sensors and ISP tuning (Sony, ON Semi, or Ambarella).
  • Vibration & Motion Expertise: Proven experience in managing image stabilization (EIS OR OIS) and characterizing optical performance in high-vibration/high-shock environments.
  • Must have shipped automotive or high-end imaging products from "bring-up" to mass production.
  • Proven record navigating tradeoffs between design, manufacturability, schedule, and cost.
  • BS or MS degree in Electrical Engineering or related technical field.
  • Ability to travel up to 25% when necessary.
  • Strong ability to collaborate with cross-functional teams and drive independent work.
  • Excellent written and verbal communication skills in English.

About the role

We’re looking for a Senior Image Quality Tuning engineer to join our team. In the day to day, you will optimize the ISP pipeline for both road and cabin views through a data-driven approach, ensuring image stability and clarity in high-motion and high-vibration environments. You don't just find the bugs; you write the scripts to identify them and then modify the ISP parameters to fix them. We have a tremendous amount of telemetry and access to customers that help guide our design process. You will work directly with our customers to ensure we lead the industry in our product design. We run a collaborative process working closely with Product Management, EE, PD, FW, EPM, NPI, and Hardware leadership to make excellent tradeoffs and choices. Throughout this process, you’ll share your expertise with other engineers. The US and Taiwan IQ teams are supported by the Supply Chain team, laboratories, JDM design resources, and a growing supply base. You will work closely with these internal and external partners to achieve our objectives.

This role is based in our Taipei office, and it is a hybrid position required to office as needed.  This position requires travel up to 25% of the time and proximity to an international airport.  Relocation will not be provided  

In this role, you will:

• ISP Tuning & Optimization: Assist the Lead Architect in tuning key ISP blocks (Auto Exposure, Noise Reduction, Sharpening, and Color Mapping) for both RGB and RGBIR sensors. Optimize Auto-Exposure (AE) weighting and shutter-speed priorities to minimize motion blur and "jello effect" during vehicle vibration.
• Stabilization & EIS Tuning: Actively tune Electronic Image Stabilization (EIS) and gyro-sensor integration to maintain video fluidity and frame-to-frame consistency under various road surface conditions.
• Automation Development: Develop Python/MATLAB scripts to extract objective metrics (MTF, SNR, Dynamic Range) from massive field-drive datasets.
• Tuning Toolchain Management: Build and maintain internal tools to visualize ISP parameter changes, ensuring that tuning "drops" are documented and version-controlled. Include visualization for stabilization performance and motion-vector consistency to ensure tuning "drops" are documented.
• Regression Analysis (Dynamic & Static): Own the "Version-to-Version" IQ database. Ensure that fixing a DMS issue doesn't accidentally degrade stabilization or license plate clarity during high-speed driving.
• Report Generation: Automate IQ report generation. Include "Vibration Robustness" scores in the summaries to provide the Lead Architect with a complete picture of performance in real-world driving.
• Manage: We bolster our internal development team with top JDM companies to design, validate, certify and manufacture quality products, certification labs and other external consultants. 
• Champion and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• • 6+ years in Image Quality or ISP Tuning; comfortable with at least one major SoC tuning tool (e.g., Ambarella, Novatek, Sony, or Qualcomm).
  • Motion & Stability Expertise: Hands-on experience tuning AE for motion-blur mitigation or EIS for video stabilization.
  • Strong Programming: Proficiency in Python (OpenCV, NumPy) for image processing; specifically for temporal analysis and frame-to-frame metric extraction.
  • CRA & Hardware Awareness: Understanding of how lens/sensor interactions and mechanical tolerances (lens-tilt/vibration) affect the tuning limits.
  • Must have shipped automotive or high-end imaging products from "bring-up" to mass production.
  • Proven record navigating tradeoffs between design, manufacturability, schedule, and cost.
  • BS or MS degree in Electrical Engineering or related technical field.
  • Ability to travel up to 25% when necessary.
  • Strong ability to collaborate with cross-functional teams and drive independent work.
  • Good written and verbal communication skills in English.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

If you are chosen for this position, your work location will be in Tongluo, Miaoli, while the office will be located in Taichung, the commuting between locations will be required.

Note: The working location is based in Taichung, and travel to Tongluo for customer support will be required.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 3 years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry.
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

About Appier 

Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.

About the role

Software engineers at Appier build a wide range of platforms and services that interconnect data and AI with our customers and users. As a Senior Software Engineer, Backend Development at Ad Cloud Platform Team, you will design and build scalable and performant backend architecture, own and drive the technical roadmap for sizable projects or services, mentor junior engineers, and facilitate high performance agile teams collaborating with cross-functional teams.

About you 

[Minimum Qualifications]

• 2~4 years of hands-on experience in backend software development, particularly with high-performance, high-concurrency systems.
• Proficient in one or more of the following languages, Python is preferred.
• Strong experience in system design and architecture for scalable and distributed systems, especially within a Linux environment.
• Good understanding of Network API Design (e.g., RESTful APIs, gRPC, GraphQL) and experience with message queues (e.g., Kafka, Pub/Sub) for data pipelines.
• Solid knowledge of SQL/NoSQL databases (e.g., MySQL, MongoDB, Redis, ClickHouse, PostgreSQL) and experience with database optimization and scaling strategies.
• Familiarity with DevOps practices, including CI/CD pipelines, Docker, Kubernetes, and cloud platforms (AWS, GCP, or Azure).
• Experience with observability tools (e.g., Prometheus, Grafana) and robust monitoring and alerting implementation.
• Highly proficient in AI-assisted development workflows, with hands-on experience leveraging tools such as Cursor, Claude Code, Gemini, or equivalent in day-to-day engineering.
• Solid understanding of agentic coding paradigms, including building or working within multi-step, tool-augmented AI development pipelines.
• Proactive, excellent problem-solving skills, and strong communication in a cross-functional team setting.

[Preferred Qualifications]

• BS/MS degree in Computer Science or a related field.
• Demonstrated ability to develop complex business features with PM, QA, and front-end engineers.
• Experienced in promoting backend architecture upgrades or improving development processes.
• Exposure to context engineering or AI harness engineering, including designing prompt pipelines, managing LLM context windows, or building structured AI orchestration layers.
• Experienced in building SDKs and applications for iOS or Android.

#LI-AK1

About Appier 

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

We're looking for an experienced data engineer to build and scale our data infrastructure. You'll work on mission-critical systems that power our data-driven decision making, designing robust pipelines and optimizing distributed platforms that process massive datasets.

Responsibilities

• Design, develop, and maintain production data pipelines processing hundreds of terabytes of data daily across distributed systems
• Build, manage, and optimize large-scale data platforms including Spark clusters, Kafka clusters, and related big data infrastructure
• Develop and operate data warehouse systems and ETL pipelines for data collection, processing, storage, and analytics
• Profile and tune performance of critical components to optimize throughput, reduce latency, and improve resource efficiency
• Establish architectural foundations and engineering best practices for the platform
• Design frameworks and tooling to streamline software development, deployment, monitoring, and observability
• Provide technical expertise and guidance on big data system design, performance optimization, and scalability challenges

About you

[Minimum qualifications]

• BS/MS degree in Computer Science or related technical field
• 2+ years of hands-on experience building and operating large-scale distributed systems
• Proficiency in Java and/or Scala for production-level development
• Proven experience building ETL pipelines and data processing workflows using Apache Spark
• Experience managing and optimizing data lakes or data warehouses at scale
• Ability to work independently and adapt quickly in fast-paced, dynamic environments
• Self-motivated learner who takes ownership, manages multiple priorities effectively, and thrives in collaborative team settings
• Experience deploying and managing infrastructure on public cloud platforms (AWS, GCP, or Azure)

[Preferred qualifications]

• Proficiency in Python and/or Golang for building production systems
• Experience profiling and optimizing JVM performance for high-throughput applications
• Hands-on experience managing and operating data platforms such as Hadoop, Kafka, Flink, Hive, Trino, Presto, or ClickHouse
• Knowledge of modern open table formats including Apache Iceberg, Delta Lake, or Hudi 
• Active contributions to open source projects (please include your GitHub profile if applicable)

#LI-AK1

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role. 
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 0-3 or 4~8 years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

Astera Labs is a global leader in purpose-built connectivity solutions that unlock the full potential of AI and cloud infrastructure. Our Intelligent Connectivity Platform integrates PCIe®, CXL®, and Ethernet semiconductor-based solutions and the COSMOS software suite of system management and optimization tools to deliver a software-defined architecture that is both scalable and customizable. Inspired by trusted relationships with hyperscalers and the data center ecosystem, we are an innovation leader delivering products that are flexible and interoperable. Discover how we are transforming modern data-driven applications at www.asteralabs.com.

Job Summary

We are seeking a student intern to drive product quality improvements across both Astera Lab’s semiconductor and board-level products. In this role, the candidate will perform failure analysis for customer returns. The candidate will also compile 8D reports to communicate the analysis findings to the customers.

Key Responsibilities

· Perform system-level test for the customer returns on a bench in the lab.

· Review ATE test log files.

· Work with third-party labs to perform electrical FA (EFA) for more in-depth analysis.

· Log analysis results to the portal system daily.

· Work with internal teams and suppliers to drive product quality improvements.

· Write up analysis reports to provide updates to the customers. Participate in the meetings with customers to present the technical findings.

· Bring up and validate new test equipment in the lab. Update the lab inventory list.

· Perform additional tasks assigned by the Director of Field Quality Engineering.

Education & Experience

· Final year students from Bachelor’s degree are welcome to apply.

· Students from Master’s degree are preferred.

Technical Skills

· Good knowledge of IC fabrication, packaging, board assembly (SMT), and test processes

· Strong communication skills in English and Mandarin.

Working Conditions:

· May require occasional travel to customer sites within Taiwan.

· Must be flexible to work on-site and available during business hours for at least 3 days per week.

We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role. 
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client; you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 0-3 or 4~8 years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 0-3 or 4~8 years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

About the Role

As a member of our Hardware team, you will lead the design and development of Verkada products. Verkada’s Hardware Engineers own all aspects of electrical engineering and validation, working directly with our JDM partners to ship cutting-edge products. This is a full-time, in-person role based in our Taipei, Taiwan office.

What You'll Do

• Lead electrical engineering for new products from initial proof of concept through to mass production.  
• Collaborate with an international team of hardware engineers, mechanical engineers, industrial designers, and product managers to develop new products.  
• Own component selection, schematic and layout development based on the architecture you have created.  
• Quickly prototype new product concepts for mock-up builds and proof of concept studies.  Get hands-on with board bring-up, debug, testing and validation.  
• Build and execute robust test plans by leveraging resources at our JDM/ODM partners.  Lead root cause analysis efforts related to EMC, surge, thermal, RF testing and more.  
• Lead JDM teams to efficiently and effectively complete programs.  Work closely with manufacturing partners to steer hardware designs through design and validation builds (EVT, DVT, PVT) and into mass production. 
• Work on-site with manufacturing partners to review designs, run experiments, and troubleshoot issues in our factories. 
• Lead compliance / regulatory efforts for relevant hardware products.

What You Bring

• BS in Electrical Engineering.  
• Strong technical knowledge of electrical design that meet compliance requirements, validation and manufacturing.  
• 8+ years of experience in developing and manufacturing new electronics products.  
• Exposure to EMC & safety related standards
• Experience with analog audio circuitry 
• Excellent communication skills.  Fluency in English and Mandarin.
• Flexible and adaptive in a fast-paced startup environment.
• Experience working with US teams & an international supply chain.
• Ability to travel internationally up to 20%.

Taiwan Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Private medical insurance by Nan Shan Life Insurance
• Permanent employees of Verkada Taiwan are eligible for full participation to the group insurance scheme, including accidental death and dismemberment, critical illness, accident medical reimbursement, hospital and surgical, and cancer indemnity cover
• Spouses and immediate dependents are eligible to participate in the scheme for accident medical reimbursement, hospital and surgical, and cancer indemnity cover
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Meal stipend
• Commuter benefits

Additional Information

• You must be independently authorized to work in Taiwan. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

What You'll Do

• Drive new products from initial proof of concept through to mass production
• Generate mechanical solutions for a wide variety of product requirements relevant to enterprise hardware (mounting, sealing, environmental resistance, thermals, tamper resistance, audio systems etc.)
• Collaborate with our Electrical Engineering team to integrate PCBAs, sensors, interconnects, and other electro-mechanical elements into your designs
• Collaborate with our Industrial Design team to explore, prototype, test new product concepts, and finalize product form and CMF
• Work with mechanical vendors to dial in DFM/DFA, then quote & kick-off parts at prototype and production quantities
• Own tooling release, bring up, and validation for a broad variety of parts & processes
• Develop, manage & execute mechanical reliability test plans and various DoEs
• Assist with failure analysis and root cause analysis; troubleshoot, iterate, and validate quickly  
• Work closely with our JDM and CM partners to steer your product concepts through validation builds (EVT, DVT, PVT) & into mass production
• Drive on-site factory troubleshooting, assembly line bring-up, and root cause analysis
• Outdoor product design experience (IP66/67, IK08/10)

What You'll Bring

• B.S. in Mechanical Engineering or related fields
• Excellent written and verbal English & Mandarin communication skills
• A clear track record of designing and manufacturing enterprise or consumer electronic products (8+ years of experience)
• Mastery of 3D CAD software
• Experience getting hands-on with building & testing hardware
• Ability to frequently visit vendors throughout Taiwan and Southeast Asia 
• Experience working with part vendors on DFM, tooling bring up and validation
• Passion for designing aesthetically pleasing but easy to use hardware

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. 

As an AI Agent Engineer, you'll be at the forefront of deploying AI agents that address real-world challenges. In this role, you will work closely with customers as well as our software and machine learning engineers, ensuring high-impact AI Agent deployments and contributing to the continuous improvement of our core AI platform. You’ll develop intelligent AI agents, integrate them seamlessly with external systems and offer hands-on technical expertise to ensure successful deployments.. This position requires strong engineering skills, adaptability, and customer engagement. If you are self-driven, analytical, and eager to leverage AI in practical applications, this role is for you.

What You'll Do :

• AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
• System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
• Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
• Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
• Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.
• Project Coordination: Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery. Provide a tight feedback loop to our product and engineering teams — identifying gaps, building custom tooling, and influencing the roadmap through real-world deployment learnings.
• Partner Cross-Functionally: Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback, and shape product capabilities that maximize customer ROI.
• Technical Guidance: Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage. Provide technical guidance on AI agent best practices, including architecture design, security considerations, and scalability planning.

What We're Looking For:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience: 3+ years of full-time working experience in software development/Consulting, AI/ML engineering, or Forward Deployed Engineering.
• Programming Skills: Proficiency in Python and Golang, with the ability to write clean, efficient code.
• AI/ML Knowledge: Familiarity with AI/ML concepts. Hands-on experience with large language models (LLMs), and prompt engineering techniques are strongly preferred.
• AI Agent Frameworks: Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG). Hands-on experience of building such a system is strongly preferred.
• Cloud & DevOps: Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
• Integration Expertise: Hands-on experience with integrating systems via APIs, webhooks, and data pipelines.
• Communication: Excellent communication and project management skills.
• Analytical Approach: Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions.
• Collaborative Builder: You thrive in cross-functional environments, working hand-in-hand with PMs and engineers to turn real customer problems into scalable AI solutions.

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• We offer Cresta employees a variety of medical benefits designed to fit your stage of life
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

ASM is recruiting for Senior Engineer , Field Process in our ALD/EPI/PEALD/CVD business function located in Taichung. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• PhD is preferred; Master/PhD in Physics, Chemistry, Materials Science, Electrical Engineering, Chemical Engineering, Mechanical engineering or a related discipline.
• Minimum of 3-5 years’ experience as process engineer, or a combination of academic and industry experience with relevant expertise in PEALD, PECVD, and thin films deposition techniques
• Strong foundational knowledge and hands on experience with semiconductor device applications (DRAM and NAND), vacuum techniques, film characterization and metrology, and thin film ALD deposition processes and equipment.
• Candidates with a track record of optimizing film deposition and process development, especially with ALD, PEALD, PECVD, Epitaxy, will be given preference
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
• Clear and concise both English/Mandarin verbal and written communications

The Role

The Senior Solutions Engineer at Rhombus Power is an experienced technical leader responsible for driving the architecture and deployment of our most complex AI-powered solutions. You will leverage significant previous solutions engineering experience to solve global business and national security challenges. This role requires a seasoned software generalist capable of operating independently to deliver production-grade code across the full stack (DevOps, frontend, and backend) while serving as a trusted technical advisor to senior customer stakeholders. You will bring effective, real-world solutions to life for our biggest clients.

Responsibilities

• Lead the technical architecture, design, and implementation phases of large-scale AI solution deployments with strategic national security partners.
• Act as the subject matter expert on all Rhombus Power products and technologies, providing deep technical consultation to influence partner strategy and optimize solution effectiveness.
• Be a highly autonomous software generalist, quickly developing, iterating, and deploying high-quality, full-stack code (DevOps, backend systems, and sophisticated frontend UIs) to meet evolving mission needs.
• Mentor and provide technical guidance to junior Solutions Engineers, fostering best practices for coding, integration, and customer engagement.
• Work closely with Rhombus Power Product Managers and Engineering teams to synthesize complex customer requirements and directly influence the development of new products and platform features.
• Lead complex troubleshooting efforts and technical deep dives to ensure system reliability and performance in mission-critical environments.
• Travel to customer sites for deployment leadership, high-level technical consultation, and operational oversight.
•  

Qualifications

• A minimum of 7 years of total professional work experience in software engineering, technical consulting, or a related field.
• Significant previous experience (3+ years preferred) in a Solutions Engineering, Forward Deployed Engineering, or similar customer-embedded role, focusing on complex enterprise software.
• Expert-level command as a software generalist, capable of architecting and implementing solutions across the technology stack (DevOps, backend, and frontend).
• Deep proficiency in modern programming languages, cloud technologies (e.g., AWS, Azure, GCP), data pipelines, and security best practices.
• Experience with Linux/Unix systems and system administration
• Proven ability to lead technical discussions, manage complex stakeholder relationships, and drive major projects to successful completion in fast-paced environments.
• Exceptional problem-solving skills and the capacity to translate high-level mission objectives into concrete, technical solutions.
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience.

The Role

As a Solutions Engineer at Rhombus Power, you are a hands-on software generalist embedded directly with our national security partners. Much like the pioneering Forward Deployed roles in our industry, you will be the technical expert at the intersection of world-changing problems and impactful AI technology. You will rapidly understand our customers' toughest operational challenges and architect, build, and deploy custom solutions that leverage the Rhombus Power platform. This role is a mix of development and customer support, requiring you to be comfortable writing code (DevOps, frontend, and backend) while acting as the primary technical consultant.

Responsibilities

• Work side-by-side with intelligence partners to deeply understand their missions, data workflows, and requirements for predictive insights.
• Design, develop, and deploy tailored software solutions and applications utilizing the Rhombus Power AI platform.
• Be a true software generalist, writing, testing, and maintaining production-grade code across the full stack—including cloud/DevOps configuration, backend data services, and interactive frontend user interfaces.
• Provide technical consultation to partners, guiding them on the best use of our products to achieve their strategic business and mission goals.
• Serve as the technical liaison, ensuring seamless communication between customer teams and Rhombus Power's core product engineering teams to influence product direction.
• Troubleshoot complex issues in live operational environments, providing expert technical support and guidance to maintain mission continuity.
• Travel to customer sites for deployment, integration, and operational support.

Qualifications

• 2–3 years of professional experience in a relevant technical role (e.g., Software Engineering, Technical Consulting, or Data Engineering).
• Demonstrated experience as a software generalist, capable of contributing across the technology stack (DevOps, frontend, and backend).
• Proven experience in a customer-facing capacity, including requirement gathering, solution presentations, or technical support.
• Proficiency in at least one modern programming language (e.g., Python, JavaScript, Go).
• Experience with Linux/Unix systems and system administration a plus
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

The Position

We are looking for an Associate Support Engineer to join our OPSWAT Level 1 technical support team and assist customers in troubleshooting and resolving technical issues efficiently. This role involves managing support tickets, providing real-time assistance, and contributing to knowledge base documentation to improve customer experience. 

If you have a passion for technology, problem-solving, and customer interaction, this is a great opportunity to grow your career in a dynamic and collaborative environment. 

The position will be based in Taipei, Taiwan.

Key Responsibilities 

• Customer Issue Management 

  • Monitor and manage the queue of open support tickets, ensuring timely resolution. 

  • Track customer status, support level, and previous interactions to provide effective assistance. 

  • Investigate and diagnose reported technical issues by gathering relevant information and attempting to replicate the problem. 

  • Leverage internal knowledge management systems (FAQs, troubleshooting guides, previous tickets, product documentation, internal wikis) to identify solutions before escalating cases.  

  • Escalate complex or unresolved issues to senior engineers or product teams, ensuring detailed documentation of troubleshooting steps taken.

  • Maintain clear and professional communication with customers throughout the support process via email, chat, and phone. 

  • Track customer satisfaction and proactively follow up on outstanding cases to ensure resolution. 

• Technical Assistance & Troubleshooting 

  • Assist customers with installation, configuration, and integration of company products. 

  • Guide customers through technical solutions and best practices. 

  • Work closely with internal teams (Product Development, Engineering, QA) to address technical challenges. 

• Documentation & Reporting 

  • Maintain detailed records of customer interactions and resolutions in the ticketing system. 

  • Create and update knowledge base articles, FAQs, and troubleshooting guides. 

  • Ensure accurate categorization and tagging of tickets for efficient tracking and reporting. 

• Continuous Learning & Improvement 

  • Stay up to date with product updates, new features, and industry trends. 

  • Participate in internal training sessions and gain certifications in relevant technologies. 

  • Collaborate with the team to identify areas for process improvement in technical support operations. 

What We Need from You 

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). 

• 1-2 years of experience in technical support, helpdesk, or IT service role. 

• Familiarity with ticketing systems (e.g., Jira, Service Cloud, Zendesk, ServiceNow). 

• Strong problem-solving abilities and attention to detail. 

• Excellent English and Mandarin communication skills (written and verbal). 

• Hands-on experience with Windows and Linux environments.  

• Familiarity with networking concepts (TCP/IP, DNS, firewalls, etc.). 

• Ability to learn quickly and work collaboratively in a team environment. 

Nice to Have (Preferred Qualifications) 

• Basic understanding of cloud computing (AWS, Azure, Google Cloud). 

• Knowledge of cybersecurity concepts and security products. 

• Basic understanding of Docker, Kubernetes, or containerized environments. 

• Scripting or automation skills (Python, Bash, or PowerShell). 

What We Offer 

• Competitive salary and benefits package. 

• Opportunities for career growth and skill development. 

• Exposure to cutting-edge technologies and industry-leading products. 

• Collaborative and dynamic work environment. 

Job's mission

Introduction to the job. Example:

As a Field Service Engineer (FSE) at ASM, you’ll be at the heart of our customer operations. This role is your chance to gain hands-on experience with our advanced semiconductor equipment and contribute to our customers’ success by ensuring our technology performs flawlessly. Join a supportive team and grow your technical skills in a fast-moving, innovative environment.

What you will be working on

• Order Management & Fulfillment & Setup targets according to agreed SLAs and drive for achievements
• Lookahead Prevention on operation and escalations.
• Foresee demand and plan material delivery to support customer demand and propose / lead long term solution.
• Drive material readiness to deliver against Customer requirements
• Lead discussion /Proactive manage Internal /external customer, attend customer meetings as required by customer needs.
• Lead, present and drive customer interactions with effective outcomes in difficult customer situations.
• Spares Ordering/Processing
  • Urgent customer order expedites.
  • Consignment replenishment.
  • Verifies and tracks customer backorders.
  • Follow all ASM and Customer processes, e.g. RMA, FA, etc.
  • Ensures 100% accuracy on the mutually aligned and agreed upon billing amount to be invoiced, including processing of credits/debits.
• Generates and provides weekly/monthly reports for customer on time delivery.
• Work with Global Planners to ensure any stocking level adjustments that may be required to support customer demand.
• Other duties as assigned.

What we are looking for

• 5~10 years of customer service within a high-tech environment is preferrable or an equivalent combination of education and experience from which comparable knowledge, skills and ability has been achieved.
• Strong interpersonal communication (internal/ external), presentation skills and stakeholder management.
• Intermediate skills in SAP, Microsoft Excel, e.g. VLOOKUP, Pivot Tables, Macros, etc.
• Demonstrated experience in Sales & Distribution and/or Materials Management.
• Comprehension of Customer Service processes, e.g. order management, inventory reconciliations, and invoicing.
• Must have high “sense of urgency” and “know how” for escalation to proper stakeholders.
• Ability to prioritize, manage time effectively and work autonomously.
• Open-minded and remain flexible (approach/work schedule).

What sets you apart

• Bachelor's degree in business administration, supply chain or accounting preferred.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the role:

We’re looking for a Senior Product Design Mechanical Engineer to join our team.  In this role you will be responsible for industrial design, architecture, and design leadership. 

In the day-to-day, you will be responsible for guiding the architecture of multiple products after leading a thorough industrial design study, encompassing the environment, installation, usability, and aesthetics considerations. We have a tremendous amount of telemetry and access to customers that help guide our design process. You will crawl around equipment and industrial facilities working directly with our customers to ensure we lead the industry in our product design.

We run a collaborative process working closely with Product Management, EE, FW, EPM, and Hardware leadership to make excellent tradeoffs and decisions. Throughout this process, you’ll mentor other engineers.  

The US and Taiwan PD teams are supported by the Supply Chain team, laboratories, JDM design resources, and a growing supply base.

This role is based in our Taipei office, and it is a hybrid position required to office as needed.  This position requires travel up to 25% of the time and proximity to an international airport.  Relocation will not be provided  

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

In this role, you will: 

Ship successful products.Research: stay abreast of the latest trends in related products, fabrication techniques, vendors, quality assurance, processes, etc.Work on Industrial design and Architecture: Evaluate system feature tradeoffs and create the system specifications for development with product management and cross-functional engineering teams. Support the development process from industrial design studies and prototyping through field validation according to performance, cost, and schedule goals.Support the development process regarding reliability testing and product field performance, Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 10 years of experience shipping high-volume hardware programs at scale with ODM and JDM partners overseas.
• Systems design expertise includes thermals, rugged enclosures, antennas, and batteries.
• Proven record navigating tradeoffs between design, manufacturability, schedule, and cost.
• Worked on a wide variety of systems for different use cases and environments including automotive, indoor, and outdoor industrial areas, and whatever we may do next.
• BS or MS degree in mechanical engineering.
• Ability to travel up to 20% when necessary.

An ideal candidate also has:

• Experience with design for telematics or Vehicle environments.
• High-volume product experience
• Camera module experience

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

JR105820

#LI-RC1

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 3 years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (CMP relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

As an Astera Labs Principal Field Applications Engineer, you will support the world’s leading cloud service providers, server and network OEMs by working with them to design solutions that use Astera Labs’ portfolio of connectivity products. In this role, you will need to identify and understand customer requirements, propose Astera Labs solutions that provide clear value to the customer and provide hands-on design-in support. You will drive innovation by listening to the customer requirements, working with our engineering teams to implement into the product roadmap and delivering the results back to the customer.

 Basic qualifications:

• BS in electrical engineering. Master’s degree in engineering is preferred.
• Minimum of 8 years’ experience working with Cloud service providers and server OEM customers to design in complex SoC/silicon products for Server, Storage, and/or Networking applications. 
• Customer-oriented, Goal-driven, Self-motivated, be able to work independently and be able to travel frequently to customer sites
• Fluent in Mandarin and English
• Entrepreneurial, open-mind behavior and can-do attitude. Think and act with the customer in mind!

Required experience:

• Hands-on, thorough knowledge of high-speed protocols like PCIe & Ethernet
• Silicon/System bring-up and debug experience in customer systems.
• Experience with lab equipment including protocol analyzers and oscilloscopes.
• A strong background in high-speed board design techniques, and understanding of Data Center systems like Servers, JBOGs/JBODs, Networking switches/routers etc.
• Intermediate level of proficiency in Python for automating system validation and link optimization.
• Able to step through embedded firmware at the SerDes (SoC) or MCU level for debugging.
• Firsthand experience with lab equipment including traffic generators, analyzers, and high-speed oscilloscopes.
• Business travel to Asia and the North America region may be required as needed.

Preferred experience:

• Strong working knowledge of a high speed interface at a physical layer level, associated standards, and debug. Most recent experience with 12G NRZ signaling at a minimum, some experience with 25G NRZ/56G PAM4 preferred.
• Development, support, and experience with PCIe ICs.
• Experience in embedded SW debug or development with firmware, drivers, and BIOS using PCIe technology.

What you’ll do

Responsibilities:

• Design, build and maintain services, pipelines and infrastructure that improve the productivity of engineers across mobile, backend and embedded systems.
• Collaborate closely with mobile, firmware and backend engineers to understand their workflows and pain points and translate them into practical short-term and long-term solutions.
• Contribute to and improve our CI/CD pipelines, release infrastructure and test automation systems for SDKs, apps and firmware.
• Work with stakeholders to prioritize work, balance competing needs and ensure your solutions integrate cleanly into existing workflows.
• Contribute to developer productivity and reliability metrics (e.g. build times, test stability, release velocity) and help drive initiatives that improve them.
• Own projects end-to-end, from problem discovery and design through implementation, rollout and ongoing operation.
• Participate in code reviews, design discussions and documentation to maintain a high bar for code quality, reliability and developer experience.
• Mentor other engineers in areas such as build, test and release best practices, helping to spread strong developer productivity practices across the team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• BS or MS in Computer Science or a related field, or equivalent practical experience.
• 6+ years of software engineering experience, including strong experience with backend systems, services or infrastructure. 
• Experience designing, implementing and maintaining production systems or developer tooling.
• Understanding of how to build scalable, reliable and observable services, data pipelines, and infrastructure.
• Experience owning projects from design through implementation, rollout and ongoing support.
• Ability to thrive in a collaborative environment involving multiple stakeholders and subject matter experts.
• Strong communication skills and the ability to explain technical concepts clearly to different audiences.

Preferred qualifications

• Proficiency in one or more of: Go, Java, or Python.
• Experience building tools or platforms to improve developer productivity, with clear empathy for internal developer users.
• Experience designing and operating CI/CD pipelines and release automation systems (e.g. Jenkins, GitLab CI, GitHub Actions).
• Experience designing and maintaining automated testing infrastructure (e.g. integration/end-to-end tests, test orchestration, or reducing test flakiness).
• Experience with mobile or embedded systems is a plus.
• Experience with infrastructure-as-code, container orchestration, or cloud-native service design.
• Experience with observability and monitoring tools (e.g. Grafana, Prometheus) for developer-facing infrastructure.
• Experience in payments, point-of-sale, or hardware-integrated systems is a plus.

ASM is recruiting for Field Process Engineer in our ALD/EPI/PEALD/CVD business function located in Hsinchu, Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Master Degree or above in an Engineering discipline.
• 3+ years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment /  related industry. (CVD, ALD, EPI, or PECVD any relevant experience is a plus).
• Proven success in building collaborative partnerships with customers and internal organizations
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
• Clear and concise both English/Mandarin verbal and written communications

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. Our EDP team builds core data backend capabilities that power critical product experiences across ingestion, profile processing, and serving.

About the role

We are hiring a Senior Software Engineer, Data Backend to design and operate production-grade data backend systems at scale. This role combines backend service engineering and data platform engineering, with strong focus on reliability, performance, and cost efficiency in a cloud-native environment.

You will work on high-throughput APIs/services in Go, as well as data processing and workflow components in Python/Spark/SQL, partnering closely with product, platform, and data teams.

What you will do

• Design, build, and maintain backend services and data platform components.

• Develop and optimize streaming and batch data workflows.

• Improve reliability and operability (monitoring, alerting, incident prevention/recovery).

• Improve data quality and consistency through schema/contracts and validation mechanisms.

• Diagnose and resolve production issues across service and data layers.

• Drive performance and cost optimization initiatives for large-scale workloads.

• Collaborate across teams to deliver roadmap milestones.

• Mentor engineers and contribute to engineering standards and review culture.

About you

[Minimum qualifications]

• 6+ years of software engineering experience in backend/data-intensive systems.

• Strong proficiency in Go (required).

• Strong proficiency in Python (required).

• Strong proficiency in SQL (required).

• Hands-on experience with distributed data systems (e.g., Kafka, Spark/Databricks).

• Experience operating services/pipelines in cloud production environments (GCP preferred).

• Solid understanding of reliability practices: observability, on-call, incident response.

• Strong communication and ownership; able to drive ambiguous projects to completion.

[Preferred qualifications]

• Experience with Databricks/Delta Lake/Lakehouse architectures.

• Experience with Kubernetes/GKE and Terraform/IaC.

• Experience with data governance (lineage, access control, PII handling).

• Experience with identity/profile systems (entity resolution, merge logic).

• Experience with FinOps/cost optimization for platform workloads.

• Scala/Java experience for Spark ecosystem optimization is a plus.

[Language]

Fluent in English.

Why join us

• Work on high-impact, business-critical data backend systems.

• Own real production outcomes across scale, quality, and cost.

• Collaborate with strong cross-functional teams in AI + data.

• Grow technical leadership while staying hands-on.

Open to overseas candidates/Visa Support
This position is open to based in Taipei, Taiwan or Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan.

#LI-AK1

Responsibilities:

• Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
• Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
• Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
• Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
• Automate operations and engineering. Focus on automation so we can spend energy where it matters.
• Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.

What we are looking for:

As a Senior Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 8+ years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD or ALD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

As a Senior Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Training in Kaohsiung will be required during the first 12months.
Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 6+ years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD or ALD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

As a Senior Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 6+ years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD or ALD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

As a Senior Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 8+ years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD or ALD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

ASM is recruiting for Field Process Engineer in our ALD/EPI/PEALD/CVD business function located in Hsinchu, Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Master Degree or above in an Engineering discipline.
• 0~3 years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment /  related industry. (CVD, ALD, EPI, or PECVD any relevant experience is a plus).
• Proven success in building collaborative partnerships with customers and internal organizations
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
• Clear and concise both English/Mandarin verbal and written communications

ASM is recruiting for Field Process Engineer in our ALD/EPI/PEALD/CVD business function located in Hsinchu, Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Master Degree or above in an Engineering discipline.
• 0~3 years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment /  related industry. (CVD, ALD, EPI, or PECVD any relevant experience is a plus).
• Proven success in building collaborative partnerships with customers and internal organizations
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
• Clear and concise both English/Mandarin verbal and written communications

ASM is recruiting for Field Process Engineer in our ALD/EPI/PEALD/CVD business function located in Hsinchu, Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Master Degree or above in an Engineering discipline.
• 0~3 years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment /  related industry. (CVD, ALD, EPI, or PECVD any relevant experience is a plus).
• Proven success in building collaborative partnerships with customers and internal organizations
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
• Clear and concise both English/Mandarin verbal and written communications

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client; you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 0-3 or 4~8 years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

ASM is recruiting for Snr Engineer, Field Process, NPI in our ALD/EPI/PEALD/CVD business function located in Hsinchu, Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Master Degree or above in an Engineering discipline.
• At least 6+ years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment /  related industry. (CVD, ALD, EPI, or PECVD any relevant experience is a plus).
• Proven success in building collaborative partnerships with customers and internal organizations
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
• Clear and concise both English/Mandarin verbal and written communications

ASM is recruiting for Field Process Engineer in our ALD/ CVD/ CMP business function located in North Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• PhD is preferred; Master/PhD in Physics, Chemistry, Materials Science, Electrical Engineering, Chemical Engineering, Mechanical engineering or a related discipline.
• 3+ years experience in thin-film/CVD/ALD/CMP
• Strong understanding of engineering principles related to process operations.
• Basic knowledge of process control systems and equipment.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to work in dynamic, fast-paced environments.
• Willingness to travel from 25% up to 50% to field sites as required.

ASM is recruiting for Field Process Engineer in our ALD/EPI/PEALD/CVD business function located in Hsinchu, Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Master Degree or above in an Engineering discipline.
• 3+ years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment /  related industry. (CVD, ALD, EPI, or PECVD any relevant experience is a plus).
• Proven success in building collaborative partnerships with customers and internal organizations
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
• Clear and concise both English/Mandarin verbal and written communications

ASM is recruiting for Field Process Engineer in our ALD/EPI/PEALD/CVD business function located in South Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Master Degree or above in an Engineering discipline.
• 3+ years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment /  related industry. (CVD, ALD, EPI, or PECVD any relevant experience is a plus).
• Proven success in building collaborative partnerships with customers and internal organizations
• Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
• Clear and concise both English/Mandarin verbal and written communications

About the role

In this role you will help to lead a team to develop the Netskope AI Gateway, our industry-leading platform that empowers global enterprises to securely unlock the transformative power of Generative AI. You will conduct technical research, collaborate with other internal engineering and product management teams to design, develop and integrate innovative security capabilities into our platform. Join us to drive the next frontier in AI/LLM security ensuring robust defense against emerging threats.

What you will be doing

• Design, architect and develop high performance, scalable cloud based security systems to detect and mitigate attacks on generative AI applications and LLMs
• Define and drive best practices around scalable microservices, distributed systems, APIs and secure data flows
• Lead and inspire a world-class engineering organization, fostering a culture of innovation, collaboration and continuous improvements
• Partner with product management to understand customer requirements, lead the team and collaborate with other engineering teams to design and implement high-quality solutions
• Perform architectural reviews, code reviews and mentor junior engineers
• Stay abreast of emerging GenAI and cybersecurity technologies and proactively propose innovative solutions

Required skills and experience

• 10 to 12+ years of experience in software engineering, with 5+ years in architectural or technical leadership role
• Deep expertise in backend engineering using Golang, Python, C++ or Java
• Proven experience designing large-scale, secure and cloud-native systems
• Hands-on experience with Docker and Kubernetes, specifically debugging workloads, networking, and storage in on-prem or hybrid environments
• Excellent communication skills, be able to collaborate, influence and lead
• Willingness to work with a globally distributed team in different time zones
• Startup experience in a fast paced environment is a plus

Education

• BS in Computer Science or equivalent required; MS strongly preferred.

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About Appier 

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

Frontend engineers at Appier focus on handcrafting sophisticated web UIs and ad content using cutting-edge front-end development technologies and tools. We collaborate closely with designers and backend engineers to deliver high-quality, smooth, and elegant web applications for the advertising domain as well as support daily operations within Appier.

 [The seniority/title is determined by job-related skills, experience, and evaluation after the interview.]

 Responsibilities

• Design and develop reusable advertising UI components (e.g., banners, video ads) and supporting systems using modern JavaScript frameworks and AI-powered tools.
• Build and maintain a modular JavaScript library or SDK to ensure scalable, consistent, and easily integrated ad rendering and tracking.
• Optimize ad content performance through efficient loading strategies and responsive design.
• Develop integrations with external SSP platforms, ensuring compliance with technical standards.
• Implement and manage analytics tools to monitor user interaction and ad effectiveness, delivering actionable insights.
• Participate in brainstorming sessions, contributing innovative technical solutions across UI/UX, algorithms, and product development.
• Utilize AI-powered development tools (e.g., GitHub Copilot, Tabnine, Cursor) to enhance coding efficiency and maintain code quality.

About you

[Minimum qualifications]

• Solid understanding of HTML, CSS, JavaScript, TypeScript, DOM, HTTP and web standards.
• Knowledge of modern front-end frameworks like React, Vue, Svelte.
• Experienced in integrating with REST APIs and GraphQL
• Experienced with bundler: Vite, Webpack, esbuild, and Rollup.
• Familiarity with Git for version control.
• Experience ensuring cross-browser compatibility.
• Practice coding conventions, syntax standards, and thorough documentation.
• Shows initiative and strong interpersonal skills in problem-solving.
• Ability to work effectively both independently and as part of a team.

[Preferred qualifications]

• Explores and shares insights on AI tools like GitHub Copilot, Tabnine, Cursor, and AI-driven testing to enhance front-end development and code quality.
• Experienced with meta frameworks like: Next.js, Nuxt.js, SvelteKit.
• Experienced with CSS-in-JS, PostCSS, SASS, and Tailwind CSS.
• Skilled in Jest, React Testing Library, Cypress, and Playwright for testing.
• Experienced in web performance optimization using Core Web Vitals, Lighthouse, WebPageTest, and Chrome DevTools.
• Experienced in debugging on any web environments like webview or browser.
• Experienced in server-side JavaScript runtime: Node.js, bun, deno.
• Experienced with relational databases or NoSQL databases.
• Familiar with CI/CD tools (GitHub Actions, Jenkins, Bitbucket) and Docker.

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About Appier 

Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.

About the role

We are looking for a Product Manager who combines sharp product instincts with real software engineering fluency to own and drive complex, multi-system SaaS products within Appier's Ad Cloud platform.

You will be responsible for defining, designing, and shipping products that span multiple backend systems, API integrations, and cross-functional stakeholders. This isn't a wireframe-and-handoff role, you'll write functional specs with API-level precision, navigate system-of-record ownership across 5+ services, and make architectural trade-off decisions alongside engineering leads.

You'll also be expected to leverage modern AI agent tools (Claude Code, Cursor, Copilot, LLM-based automation) as a core part of your PM workflow, from rapid prototyping of product specs and whitepaper-grade documentation, to data analysis and stakeholder communication. We believe PMs who can wield AI tools effectively operate at 3-5x the output of those who don't.

What You Will Do

Product Design & System Architecture [Core]

- Own the end-to-end product lifecycle for complex SaaS modules that orchestrate across multiple dependent systems (e.g., creative management, tracking, campaign operations, entity hierarchies)
- Author whitepaper-grade product design documents that cover system context maps, interoperability flows, entity hierarchies, state machines, and functional matrices, with enough precision for engineers to implement without ambiguity
- Define system-of-record ownership, API contracts, and data flow directions across multi-system architectures
- Make scope and trade-off decisions across milestones, balancing feature completeness against release velocity

Technical Specification & Execution [Technical]

- Write functional specifications at the API-level: request/response payloads, error handling contracts, idempotency requirements, and cascade/inheritance rules
- Define status matrices with explicit state transitions, ownership boundaries, and cross-system sync behaviors (one-way sync vs. bidirectional, lock/unlock mechanisms)
- Decompose large product initiatives (70+ features) into staged delivery plans with clear dependency graphs, checkpoint gates, and decision trackers for blocking items
- Work directly with engineering teams on implementation trade-offs, you read code, understand database schemas, and can evaluate technical proposals on their merits

AI-Augmented Product Management [AI]

- Use AI agent tools (LLM coding assistants, AI research agents, prompt-driven automation) as daily productivity multipliers for spec writing, competitive analysis, data modeling, and stakeholder communication
- Evaluate how AI/LLM capabilities can be embedded into the product itself, identifying where intelligent automation, content generation, or predictive features create user value
- Prototype product concepts rapidly using AI-assisted development tools, reducing the spec-to-prototype cycle from weeks to days

Cross-Functional Leadership [Leadership]

- Serve as the central product authority across engineering, design, customer success, and sales teams, translating business requirements into precise technical specifications and vice versa
- Drive decision-making on blocking items by framing trade-offs clearly, proposing options with pros/cons, and driving resolution with stakeholders
- Manage product rollouts with permission controls, feature gating, and phased go-live strategies for internal and external users

What You Will Need

[Minimum qualifications]

• Experience: 2-5 years as a Product Manager, Technical PM, or Software Engineer transitioning to product, with a track record of shipping multi-system SaaS/AI-native products
• Engineering Fluency: Solid software development background, you can read and reason about code (any language), understand REST API design, database schemas, state machines, and system architecture diagrams. Prior hands-on engineering experience is strongly preferred
• Spec Quality: Demonstrated ability to write precise technical specifications, not just user stories, but API contracts, entity relationship models, status transition matrices, and interoperability flow diagrams
• Scope Management: Experience with complex product decomposition, breaking down a 50+ feature scope into staged milestones with dependency tracking, decision logs, and blocking item resolution
• AI Tool Fluency: Working fluency with AI/LLM tools, you actively use AI coding assistants, LLM-based research tools, or prompt engineering in your daily workflow. You understand what these tools can and cannot do
• Communication: Excellent communication skills in both English and Mandarin, with the ability to produce clear written artifacts (whitepapers, PRDs, playbooks) that serve as single-source-of-truth references for cross-functional teams
• AI Agent Frameworks: Hands-on experience with modern AI agent frameworks (Claude Code, Cursor, Codex ect) or building AI-powered product features

[Nice to have]

• Background in AdTech, MarTech, or enterprise SaaS platforms with multi-tenant architectures
• Experience managing products that involve third-party system integrations and API partnerships
• Familiarity with Agile/Scrum delivery, but comfort operating in a hybrid model where staged milestone planning coexists with sprint-level execution

Appier is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#LI-AK1