Objective

The Operations Manager is a member of the store leadership team who deals with ALO’s operational strategy in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

Operations Leader 

• Oversee and support execution of key operational processes 
• Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps
• Champion strong Operational standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Flow Experience Leader 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations Manager Qualifications 

• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 10-15KG
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

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We are a team. We are accountable. We partner with our clients to deliver strategic creative we are proud of.  

We learn together, we create together, we win together.  

And most importantly, we have fun together.  

About the Role:  

We are looking for a Revenue Accountant to join our finance team. Partner with account management teams to ensure their clients reach their revenue targets monthly.  

As the Revenue Accountant, you will have exposure to various stakeholders across the agency and WPP. You will have a keen eye for detail and the ability to communicate effectively with both financial and operational stakeholders.  

What You’ll Do:  

This is a key role within the agency. You will work closely with the Account Management teams and the Commercial Manager to ensure efficient management of Revenue recognition, WIP and Debtors across a large portfolio of clients.  

• Large volume invoicing, ensuring all invoices are raised in a timely & auditable manner.  
• WIP management; ensuring all jobs are reconciled & are in line with client contracts; ensuring all costs incurred are invoiced to clients promptly; ensuring revenue recognition is accurate & in line with company policies. 
• Ongoing monitoring of revenue and variance analysis to forecast. 
• Work closely with Account Management teams and promptly address any queries. 
• Gain and maintain knowledge of each applicable client contract. 
• Systems and process training for new starters and refresher courses for existing employees when required. 
• Understand and follow company policies & processes. 
• Identifying process improvements to your role and the greater finance team 
• Opportunity to progress your finance career at one of the leading communications groups worldwide.  

What You'll Bring:  

• Strong understanding of revenue recognition and core accounting principles 
• Experience with invoicing, WIP management, reconciliations and debtors
• Ability to prepare and analyse revenue and financial reports
• Proficiency in accounting systems and advanced Excel
• Knowledge of compliance, controls and audit requirements
• Close attention to detail and accuracy
• Strong analytical and problem-solving skills
• Clear communication skills, able to explain finance to non-finance teams
• Ability to collaborate with account management and operations
• Strong time management in a fast-paced agency environment
• Mindset for process improvement and efficiencies 

Why Ogilvy?    

• Go global with Ogilvy: As part of a leading global network, you'll have access to exciting career pathways and opportunities around the world. Expand your horizons and connect with colleagues across the globe.  
• Family & caregiver support: We offer a gender-neutral parental leave policy, providing 16 weeks of paid leave to support all parents and caregivers throughout their journey. We're committed to helping you balance your career and family life. 
• Unlock the power of AI: Get exclusive access to WPP Open, our cutting-edge global AI platform, and leverage the latest technology to enhance your work and drive innovation. 
• Work in style at Barangaroo: Sydney-based employees enjoy our brand new, state-of-the-art WPP campus in the heart of Barangaroo.   \
• Belong at Ogilvy: We're deeply committed to fostering an equitable and inclusive workplace. Our Inclusivity & Impact Council, SheCD, WPP Unite, and Reconciliation Action Plan programs are just some of the ways we're creating a culture where everyone feels valued and respected. 
• Invest in your growth: We're invested in your success. You'll receive a tailored personal development plan to help you achieve your goals, along with dedicated support from your manager to guide your career journey. We leverage Culture Amp to facilitate meaningful career conversations and track your progress. 
• Recharge & rejuvenate: Enjoy a range of additional leave benefits, including your birthday off, Summer Fridays, and loyalty leave (an extra day for each year you're with us). 
• Wellness your way: Take advantage of discounted rates with health and fitness providers, plus access to yoga, meditation, and wellbeing programs to support your mental and physical health. 
• Confidential support: We provide confidential counselling support through Telus EAP to help you navigate any personal or professional challenges. 
• Recognising excellence: We celebrate your achievements and loyalty through our employee reward programs. 
• Referral bonus: Bring your talented friends to Ogilvy and receive a bonus! 
• Unlock exclusive savings: Access discounts and vouchers for major household brands through our benefits platform, perkSPACE.  

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