Working like a Creative Agency, we ensure that all our knowledge in the entertainment and experiences fields arrives at agencies and brands in each city, helping them conceptualise, produce, and manage multistrand digital and content campaigns.

About The Role

Fever has a unique offering for clients. As a result we have worked with top-tier brands across many verticals. Our slate of Fever Originals and Official Partnerships events is growing fast, so we’re looking for someone to scale Sponsorships across our experiences.   

Based in Singapore, the role will see them working closely with the Head of Brand Partnerships to drive growth across the supply side of the business internationally.

Key Responsibilities 

• Collaborate with internal stakeholders: Work closely with various departments within the organization, such as marketing, sales, and event operations, to pool internal resources and develop winning sponsorship proposals.
• Develop strategic partnerships: Identify and engage potential sponsors to establish long-term relationships.
• Craft compelling sponsorship packages that align with sponsor objectives and deliver mutual benefits.
• Maximize revenue potential: Drive revenue growth by implementing effective sponsorship strategies, negotiating favorable deals, and leveraging existing sponsor relationships. Constantly seek opportunities to upsell and expand sponsorship portfolios.
• Ensure successful delivery: Oversee the execution of sponsorship agreements, ensuring all commitments are met in a timely and professional manner. Coordinate with internal teams to deliver sponsor benefits, activations, and experiential opportunities.
• Monitor sponsor satisfaction: Proactively communicate with sponsors to gather feedback, address concerns, and maintain strong relationships. Regularly evaluate sponsorship performance and provide reports on ROI and deliverables

About You

• 5+ years of experience in B2C event sponsorship sales
• A strong list of direct client and agency contacts
• Excellent presentation and communication skills are essential to effectively deliver proposals and run client meetings
• An entrepreneurial can-do attitude 
• Comfortable in ambiguity - working through things for the first time 
• Ability to think creatively and make data-driven decisions
• Skilled in crafting slide decks and written pitch materials 

BENEFITS AND PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Fever 40% discount: This discount is for personal use only.
• Free Candlelight Event: This voucher is for single use only and valid for 2 people.
• Health insurance (Cigna): We offer private insurance fully paid by Fever. 
• English and Spanish Lessons fully paid by Fever.
• You have a total of 20 working days of paid annual leave per year. You can start to access your annual leave after  3 months working with Fever.
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
• Possibility of remote working from home!

Working like a Creative Agency, we ensure that all our knowledge in the entertainment and experiences fields arrives at agencies and brands in each city, helping them conceptualise, produce, and manage multistrand digital and content campaigns.

About The Role

Fever has a unique offering for clients. As a result we have worked with top-tier brands across many verticals. Our slate of Fever Originals and Official Partnerships events is growing fast, so we’re looking for someone to scale Sponsorships across our experiences.   

Based in Australia, the role will see them working closely with the Head of Brand Partnerships to drive growth across the supply side of the business internationally.

Key Responsibilities 

• Collaborate with internal stakeholders: Work closely with various departments within the organization, such as marketing, sales, and event operations, to pool internal resources and develop winning sponsorship proposals.
• Develop strategic partnerships: Identify and engage potential sponsors to establish long-term relationships.
• Craft compelling sponsorship packages that align with sponsor objectives and deliver mutual benefits.
• Maximize revenue potential: Drive revenue growth by implementing effective sponsorship strategies, negotiating favorable deals, and leveraging existing sponsor relationships. Constantly seek opportunities to upsell and expand sponsorship portfolios.
• Ensure successful delivery: Oversee the execution of sponsorship agreements, ensuring all commitments are met in a timely and professional manner. Coordinate with internal teams to deliver sponsor benefits, activations, and experiential opportunities.
• Monitor sponsor satisfaction: Proactively communicate with sponsors to gather feedback, address concerns, and maintain strong relationships. Regularly evaluate sponsorship performance and provide reports on ROI and deliverables

About You

• 5+ years of experience in B2C event sponsorship sales
• A strong list of direct client and agency contacts
• Excellent presentation and communication skills are essential to effectively deliver proposals and run client meetings
• An entrepreneurial can-do attitude 
• Comfortable in ambiguity - working through things for the first time 
• Ability to think creatively and make data-driven decisions
• Skilled in crafting slide decks and written pitch materials 

BENEFITS AND PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of the city with possible travel across our markets
• Remote friendly
• Subsidised health insurance 
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

Working like a Creative Agency, we ensure that all our knowledge in the entertainment and experiences fields arrives at agencies and brands in each city, helping them conceptualise, produce, and manage multistrand digital and content campaigns.

About The Role

Fever has a unique offering for clients. As a result we have worked with top-tier brands across many verticals. Our slate of Fever Originals and Official Partnerships events is growing fast, so we’re looking for someone to scale Sponsorships across our experiences.   

Based in Australia, the role will see them working closely with the Head of Brand Partnerships to drive growth across the supply side of the business internationally.

Key Responsibilities 

• Collaborate with internal stakeholders: Work closely with various departments within the organization, such as marketing, sales, and event operations, to pool internal resources and develop winning sponsorship proposals.
• Develop strategic partnerships: Identify and engage potential sponsors to establish long-term relationships.
• Craft compelling sponsorship packages that align with sponsor objectives and deliver mutual benefits.
• Maximize revenue potential: Drive revenue growth by implementing effective sponsorship strategies, negotiating favorable deals, and leveraging existing sponsor relationships. Constantly seek opportunities to upsell and expand sponsorship portfolios.
• Ensure successful delivery: Oversee the execution of sponsorship agreements, ensuring all commitments are met in a timely and professional manner. Coordinate with internal teams to deliver sponsor benefits, activations, and experiential opportunities.
• Monitor sponsor satisfaction: Proactively communicate with sponsors to gather feedback, address concerns, and maintain strong relationships. Regularly evaluate sponsorship performance and provide reports on ROI and deliverables

About You

• 5+ years of experience in B2C event sponsorship sales
• A strong list of direct client and agency contacts
• Excellent presentation and communication skills are essential to effectively deliver proposals and run client meetings
• An entrepreneurial can-do attitude 
• Comfortable in ambiguity - working through things for the first time 
• Ability to think creatively and make data-driven decisions
• Skilled in crafting slide decks and written pitch materials 

BENEFITS AND PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of the city with possible travel across our markets
• Remote friendly
• Subsidised health insurance 
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

Who you'll work with

You will join our office in Sydney to work with the teams and directly interact with our partners, providers, and venues.

In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. 

What you'll do

As a Junior Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets. You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you will receive training and coaching to help you:

• Provide detailed analysis of business opportunities and inefficiencies, propose changes to operational processes, drive high standards of customer satisfaction, and ensure high-quality experiences are delivered
• Collaborate cross-functionally with Marketing, Operations, Legal, and Finance teams to ensure successful event launches and smooth operations
• Make informed decisions based on data, including P&L analysis
• Ensure the financial and operational feasibility of our events by analysing and reporting on key metrics
• Drive revenue growth by optimizing ticket sales strategies and identifying opportunities to expand event reach
• Analyse business performance, including P&L tracking, forecasting, and operational efficiency improvements

About you: 

We are looking for someone who combines a strong commercial mindset, relationship-building abilities, and analytical thinking, with a proactive approach to developing partnerships and growing the business.

• 1+ years of experience in project management, operations, consulting, business development, partnerships, or similar roles, this role is not primarily suited for traditional event planners
• Fluent English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• Exceptional organizational and project management and operations skills, with the ability to plan, prioritize, and manage multiple workstreams to successful completion
• Resilient and results-driven, able to perform under pressure, take ownership, and manage several high-impact projects in parallel
• Proven ability to build and maintain strong relationships with venues, partners, brands, and stakeholders
• Strong analytical skills, with the ability to use data to guide decision-making
• Highly solution-oriented, able to identify challenges and develop practical strategies to resolve them
• Ability to thrive in fast-paced environments, with a willingness to grow within the organization

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Work in the heart of the city, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

Our hiring process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit and answer any questions you may have
• A 60 min online test with three topics: logic, analytics and written understanding
• A 30 min interview with your hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

#LI-Fulltime #LI-Hybrid 

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

Who you'll work with

You will join our office in Melbourne to work with the teams and directly interact with our partners, providers, and venues. 

In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. 

What you'll do

As a Junior Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets. You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you will receive training and coaching to help you:

• Provide detailed analysis of business opportunities and inefficiencies, propose changes to operational processes, drive high standards of customer satisfaction, and ensure high-quality experiences are delivered
• Collaborate cross-functionally with Marketing, Operations, Legal, and Finance teams to ensure successful event launches and smooth operations
• Make informed decisions based on data, including P&L analysis
• Ensure the financial and operational feasibility of our events by analysing and reporting on key metrics
• Drive revenue growth by optimizing ticket sales strategies and identifying opportunities to expand event reach
• Analyse business performance, including P&L tracking, forecasting, and operational efficiency improvements

About you: 

We are looking for someone who combines a strong commercial mindset, relationship-building abilities, and analytical thinking, with a proactive approach to developing partnerships and growing the business.

• 1+ years of experience in project management, operations, consulting, business development, partnerships, or similar roles, this role is not primarily suited for traditional event planners
• Fluent English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• Exceptional organizational and project management and operations skills, with the ability to plan, prioritize, and manage multiple workstreams to successful completion
• Resilient and results-driven, able to perform under pressure, take ownership, and manage several high-impact projects in parallel
• Proven ability to build and maintain strong relationships with venues, partners, brands, and stakeholders
• Strong analytical skills, with the ability to use data to guide decision-making
• Highly solution-oriented, able to identify challenges and develop practical strategies to resolve them
• Ability to thrive in fast-paced environments, with a willingness to grow within the organization

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Work in the heart of the city, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

Our hiring process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit and answer any questions you may have
• A 60 min online test with three topics: logic, analytics and written understanding
• A 30 min interview with your hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

#LI-Fulltime #LI-Hybrid 

We are looking for a driven individual with great business acumen, a hunger to learn the AdTech / MarTech space, and a commitment to professional growth to join our team as Senior Account Manager. As a part of a team focused on customer experience, adoption and success, you will act as a trusted advisor for customers. As an Associate Account Manager, you will be focused on building strong relationships with your customers as a customer advocate, driving adoption through value, consumption growth, and ensuring retention. You will collaborate with Technical Specialists, Field Sales, Support, Product, and Engineering to strategise and plan customer engagements. You will provide use case recommendations, share your product expertise through custom demos and presentations, and help onboard and enable customers on the Branch platform.

You will have a passion for problem-solving, building relationships, and customer engagement.

As a Senior Account Manager, you’ll get to:

• Take ownership of the entire customer lifecycle, where you will develop and implement strategies to increase usage, adoption, and growth
• Develop deep expertise with the Branch platform to build an advisory relationship with customers and proactively share creative solutions to meet customer needs
• Collaborate cross-functionally with Sales, Support, Product, and Engineering teams to participate in strategic success planning, quarterly business reviews (QBRs), and executive business reviews (EBRs), ensuring next steps for support tickets and feature requests are secured
• Function as a vital link between our customers and Branch to proactively set customer expectations, identify gaps, participate in customer communications, and provide enablement for users
• Build compelling demonstrations, presentations, and business value documents
• Identify and resolve business issues
• Assist and support with technical issue resolution
• Accelerate adoption, manage engagement, and lead value creation

You’ll be a good fit if you have:

• 5 years + of professional experience in Sales, Account Management, Customer Success, Software Consulting, Technical Account Management, Technical Consulting or similar customer-facing roles
• Excellent client management skills, a bias for action, strong sense of accountability, an ability to perform hands-on technical work when needed, and the ability to lead projects and interact with global teams
• Experience supporting customers with cloud-based SaaS solutions
• Problem-solving skills around business and technical product questions
• Ability to analyze & interpret business requirements and customer interactions to anticipate and guide client needs in order to drive value-based use-case adoption
• Experience proactively handling customer expectations and leading all aspects of customer communications throughout the customer lifecycle
• A self-starter mentality with an entrepreneurial spirit and a knack for quickly adapting to new tools (e.g. Asana, Salesforce, etc.)
• Experience pulling and manipulating aggregate-level data using tools like Looker, Tableau, Google Analytics, etc. Experience using productivity tools like JIRA, Asana, Notion, Catalyst etc.
  
  
  This role is 100% remote in Melbourne/Sydney/NSW. This role is not eligible for remote work in any other location. This role does not qualify for visa sponsorship.
   

CSQ327R185

As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the entire non-technical lifecycle of an FDE engagement.

You will partner with our Account Executives to build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and, most importantly, scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing.

This role requires a rare mix of C-suite gravitas, deep product-style thinking, and a hands-on, get it done execution mindset.

The impact you will have:

• C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value ($10M+ problems), and define the pilot (MVP, success criteria, timeline).
• End-to-End Product Ownership: Act as the CEO of the project by authoring the PRD, prioritizing the engineering backlog, relentlessly managing scope, and acting as the primary hands-on QA tester.
• Agile Project Execution & Delivery: Drive the FDE build team via an agile process, manage all stakeholder communications from the C-suite to individual engineers, and act as the escalation manager to unblock all technical or political issues.
• Solution Launch & Landing: Own the Day 0 launch, manage the war room, and drive the solution from launch to full adoption by capturing user feedback, iterating, and proving the defined business value.
• Strategic Handoff & Growth: Scope the ongoing maintenance plan, create customer documentation/training, and leverage your trusted advisor status to identify the next high-value FDE engagement.

What we look for:

• Executive Presence & Communication: A Trusted Advisor with C-suite gravitas and superb communication skills. You are opinionated, humble, and can build rapport and drive decisions in days, not weeks.
• Product & Strategy Mindset: A Product Thinker and Systems Thinker who can perform a SWOT analysis, understand a competitive landscape, and define what to build and why.
• Relentless Execution: An Execution Driver with a Hands-On mentality. You are relentless, an expert at escalation, and willing to do the unglamorous work to get the project done.
• Ideal Experience: 2+ years as a Deployment Strategist OR 2+ years at a high-growth startup in a builder or founder capacity. (Alternatively: 5+ years in a senior, client-facing product or delivery role at a top-tier tech company or consultancy).
• Proven Skills: Demonstrated experience in value-based scoping (TCO/ROI), managing agile software projects, writing PRDs, and the ability/interest to travel up to 50%.

CSQ227R65

As a Forward Deployed Engineer (FDE), you will embed directly with our most strategic customers to design and deliver custom fullstack applications and solutions on the Databricks Data Intelligence Platform and other common software stacks. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development.

This is a hands-on, customer-facing role for software engineers, developers, and builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for solving complex problems that drive measurable outcomes.

The impact you will have:

• Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices.
• Application Engineering: Design and develop applications spanning backend, frontend, and integrations, bringing data and AI to life for enterprise users leveraging the Databricks platform. 
• Solution Delivery: Deliver production-grade systems from data ingestion and transformation through ML/AI model integration to user-facing applications and enablement.
• Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact.
• Cross-Functional Collaboration: Partner with Sales, Product, and Field Engineering to ensure a seamless customer journey from pre-sales through post-deployment.
• Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap.

What we look for:

• Engineering Depth: Strong background in software engineering with experience across backend, frontend, and systems integration. Proficiency in Python, SQL, Java/Scala, JavaScript/TypeScript, and modern frameworks.
• Application Delivery: Demonstrated ability to design, build, and deploy production applications that combine data pipelines, ML/AI models, and user-facing interfaces.
• AI/ML Experience: Familiarity working with AI APIs such as OpenAI, Anthropic, and Gemini into applications, and leveraging AI code generation tools to accelerate productivity. 
• Customer Impact: Proven track record of delivering technical solutions in enterprise environments that drive measurable outcomes.
• Collaboration & Communication: Ability to engage across a broad stakeholder range, from engineers to C-level executives, translating complex concepts into actionable solutions.
• Learning Mindset: Curiosity, adaptability, and eagerness to explore new technologies, domains, and customer challenges.

Here’s a summary of the role

You’re an experienced client-facing professional who thrives at the intersection of technology, governance, risk, and compliance (GRC). In this role, you’ll lead end‑to‑end customer engagements, guiding organisations through successful solution adoption while reducing risk and driving measurable outcomes.

You’ll act as a trusted advisor—owning delivery, mentoring others, and continuously deepening your expertise. If you enjoy solving complex problems, exceeding client expectations, and being seen as a go‑to expert, this role is built for you.

Here’s a breakdown of what you’ll do (the important stuff):

• Lead and deliver end‑to‑end Professional Services engagements across the full customer journey and enablement lifecycle.
• Advise customers on best practices for GRC solution rollout, adoption, and execution using your domain, industry, and product expertise.
• Coordinate work across teams, ensuring high‑quality delivery while meeting deadlines and client expectations.
• Perform quality assurance on work delivered by Professional Services, ensuring consistency, accuracy, and customer value.
• Act as a mentor and coach to junior specialists and new hires, supporting capability and confidence building.
• Partner with Commercial Teams, PS leadership, and other stakeholders to reduce delivery risk and drive long‑term adoption.

These are the essentials you’ll need to get an interview:

• 3 – 10 years’ experience in a client‑facing, advisory, or consulting role (internal or external). This is an IC Role.
• A strong Customer First mindset, operating with urgency, accountability, and a focus on outcomes.
• Good Coding skills, experience with SQL, AI implementation, building agents. 
• Proven ability to manage multiple priorities in a fast‑paced, technology‑driven environment.
• Excellent communication skills, including delivering workshops, presentations, and solution discussions with senior stakeholders.
• A passion for GRC, with the ability to translate complex requirements into practical solutions.
• High attention to detail, strong process discipline, and a consistent record of quality delivery.
• Relevant professional GRC accreditation (completed, in progress, or planned).

It would be great if you had these too (nice to have):

• Experience managing customer expectations, timelines, and delivery milestones against a project plan.
• Understanding of forecasting, budget tracking, and working with Adoption or Engagement Managers to deliver projects fully in‑scope and on budget.
• Ability to interpret solution design plans and translate them into executable delivery activities.
• Confidence providing structured, constructive feedback to peers and team members.
• Interest in developing deep subject‑matter expertise and becoming a recognised SME in specific GRC or product domains.

Here’s a bit about us

Why join Diligent?

Join a global organisation with a clear mission: to power better governance and decision‑making. Our people are at the heart of what we do, and we believe that diverse perspectives lead to stronger outcomes—for our customers and our communities.

Life at Diligent

We’re fast, fearless, and thoughtful in how we work. We value accuracy, ethics, and collaboration, and we trust our people to take ownership and do meaningful work. You’ll be supported with best‑in‑class benefits designed to care for your physical, financial, and emotional wellbeing—so you can bring your full self to work every day.

Equal Opportunity Employer

Diligent is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.

This is an exciting opportunity to join our expanding Solutions team while being based in Sydney!

Responsibilities

• Join the upmarket partner acquisition process to show how HubSpot supports larger customers. Provide tailored demos, technical validation, competitive positioning, and early solution guidance for prospective partners. 
• Lead the technical activation of new upmarket partners. Deliver technical onboarding and coach partners on HubSpot positioning, advanced use cases, and how to compete effectively against other platforms.
• Provide ongoing technical enablement for both new and established partners. This includes solution reviews, integration guidance, advanced use cases, AI transformation, and practice development. 
• Review and validate partner solutions for early deals. Ensure their scope, architecture, and implementation plans follow HubSpot best practices and put them in a strong position to win upmarket opportunities. 
• Co-deliver new partners’ first implementations. Review technical design, provide hands-on guidance, and help partners build confidence delivering complex use cases independently.
• Serve as the technical liaison between partners and HubSpot. Bring product and technical feedback directly to Product, Engineering, and Sales teams. 
• Work with regional Solutions and Partner leadership to ensure the partner strategy is consistent across acquisition, onboarding, and ongoing enablement. 

Qualifications 

• Strong technical background as a Solutions Architect, Implementation leader, or Solution Consultant in a SaaS or CRM environment. 
• 5+ years working with HubSpot, Salesforce, or comparable CRM platforms, with credibility handling advanced use cases, integrations, and custom solutions. 
• Strong understanding of HubSpot’s architecture, data model, integration, AI use cases, and common upmarket implementations. 
• Experience coaching partners, technical consultants, or presales teams on how to approach complex deals and implementations. 
• Able to translate complex technical concepts in a clear, practical way for both technical and non-technical audiences. 
• Experience engaging Corporate or Mid Market customers and navigating more advanced requirements. 
• Comfortable navigating evolving processes and expanding product capabilities. 
• Confident communicator who can run technical workshops, present to executives, and guide partners through solution design.
• Willing to travel up to 25% for partner onboarding, meetings, and deal coverage.

What are the benefits?

• Stock units - so that you can share in HubSpot’s future success
• World class new hire training and onboarding
• An education allowance up to USD$5,000 per annum
• Flexible Time Off Policy + a week of rest! 
• Private health insurance allowance
• Paid 4 week sabbatical after 5 years with HubSpot
• Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
• Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks
• Check out the HubSpot Website to see all our wonderful Benefits

Commercial Account Executive - Sydney

Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way—with the right customers whom they set up for success.

As a Commercial AE, you will run the entire sales cycle for our SMB prospects—from qualification to demo to driving the buying process to close—all while managing a high-velocity pipeline. The best AEs are able to forecast their business with accuracy and proactively extract value from their territory long-term.

Join us, and let's build the future of marketing technology together.

Location: This role is hybrid and based out of our Sydney, Australia office.

How You’ll Make a Difference

• Seek and qualify new opportunities across the Commercial segment in Australia and New Zealand.
• Actively manage pipeline and develop a strategy for sustained, long-term success in your territory.
• Collaborate with cross-functional team members in product, engineering, partnerships, and customer success to ensure a seamless onboarding experience for your clients.
• Support the success of your peers and contribute to the high-energy culture of the Sydney office.
• Exhibit Klaviyo’s values of accountability and effort in every interaction.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are

• Experienced: 3+ years of sales experience, with at least 2 years specifically in SaaS or Martech in a new logo acquisition role.
• Commercial Mindset: Proven track record of managing SMB or Commercial-sized deals with multiple stakeholders.
• Collaborative: Ability to build relationships with internal (BDRs, Marketing, Ops, Partnerships) and external (clients, agencies) stakeholders.
• Self-Starter: You define yourself as an energetic, results-oriented individual who thrives in an entrepreneurial environment.
• Data-Driven: A track record of using data to inform decision-making and managing pipeline accurately.
• Strategic & Independent: A results-oriented, highly motivated attitude and the ability to work independently to execute sales strategies.
• AI Fluent: You’ve already experimented with AI in work or personal projects and are excited to responsibly explore new AI tools to make your work smarter and more efficient.
• Local Compliance: Eligible to work in Australia without restrictions.

Soft Skills & Tools

• Exemplary presentation and communication skills.
• Strong sense of curiosity with a bias towards action.
• Proficiency with tools such as Salesforce, Gong, Clari
• Experience with structured sales methodologies (e.g., MEDDICC, Command of the Message).

Klaviyo in APAC

Sydney is the heart of Klaviyo’s Asia-Pacific operations. Having established a strong presence here, we are continuing to scale our core GTM functions, including Sales, Pre-sales, Customer Success, Partnerships, and Marketing.

While we are a global company, our Sydney office maintains the unique energy of a high-growth tech environment. We are looking for “Drivers”—builders who want to shape our local culture and define the future of Klaviyo in Australia and New Zealand. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform.

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for an autonomous, strategic, and flexible mid-level Legal Counsel who will thrive in a high-pressure, high-stakes creative environment. This role will handle deal negotiations for a broad range of creative production projects across Asia-Pacific, clearance of international marketing campaigns, provide practical and business-focused guidance and support to internal business stakeholders as well as working collaboratively alongside our other regional legal teams. This is a role where you’ll report to a Senior Legal Counsel (APAC), partner with the rest of the legal team working across the globe and collaborate with counterparts in other functions (e.g. Finance, HR, Tax, IT/Data and Growth teams). 

RESPONSIBILITIES 

• Draft, negotiate, and review a variety of legal documents and contracts that bolster our creative production teams in taking on bigger and bolder projects. Your primary focus will be on our MSAs, Statements of Work, RfPs, NDAs, and third party agreements.
• Join negotiations with internal teams and clients on commercial contracts and other legal agreements for our projects to negotiate commercial terms to align with company policies and objectives as well as mitigate potential risks involved with specific contract terms.
• Provide legal support and advice on compliance and clearance matters for all of our projects and campaigns in APAC.
• Work collaboratively with the APAC legal team to create, update and roll out contract policies and commercial/legal strategies to ensure the support of the business as it scales.
• Monitor changes and developments in the legal and regulatory environment in the APAC markets, and provide appropriate advice on such changes and developments.
• Liaise with account managers and producers, amongst others throughout the company, to ensure correct implementation of all legal guidelines and other policies, and ensure compliance at all times. You will act as a trusted advisor to the internal stakeholders and make sure that compliance can be ensured.
• Create, maintain, and update internal agreement templates to reflect changes in the company's business and the legal landscape in general.
• Stay current on relevant industry, commercial, IP, privacy, data, employment, and other laws, regulations, and developments to adapt our commercial processes accordingly.
• Help manage our legal administration to keep our day-to-day legal practices up-to-date.

PREFERRED EXPERIENCE AND QUALIFICATIONS 

• 4+ years experience working in a similar role - ideally with some in-house counsel experience.
• Qualified lawyer in good standing admitted to practice in a qualified jurisdiction.
• You can work in English and Mandarin at a high professional level (written and verbal). 
• Demonstrated hands-on experience with digital advertising, technology, content and digital media, contract and commercial law, and copyright matters.
• Experience in privacy, intellectual property, HR and general corporate law is a huge plus.
• You have excellent communication skills and are fluent in English and Mandarin (written and verbal). Other languages are a plus!
• You have negotiating skills and are experienced in drafting commercial contracts.
• You can provide practical and business-focused guidance and support to internal business stakeholders. 
• You have excellent organisational and administrative skills.
• You have a good eye for detail, as well as an ability to understand the bigger picture.
• You’re proactive, strategic, and results-oriented; able to work on tight deadlines without sacrificing accuracy.

#LI-LL1

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for an autonomous, strategic, and flexible mid-level Legal Counsel who will thrive in a high-pressure, high-stakes creative environment. This role will handle deal negotiations for a broad range of creative production projects across Asia-Pacific, clearance of international marketing campaigns, provide practical and business-focused guidance and support to internal business stakeholders as well as working collaboratively alongside our other regional legal teams. This is a role where you’ll report to a Senior Legal Counsel (APAC), partner with the rest of the legal team working across the globe and collaborate with counterparts in other functions (e.g. Finance, HR, Tax, IT/Data and Growth teams). 

RESPONSIBILITIES 

• Draft, negotiate, and review a variety of legal documents and contracts that bolster our creative production teams in taking on bigger and bolder projects. Your primary focus will be on our MSAs, Statements of Work, RfPs, NDAs, and third party agreements.
• Join negotiations with internal teams and clients on commercial contracts and other legal agreements for our projects to negotiate commercial terms to align with company policies and objectives as well as mitigate potential risks involved with specific contract terms.
• Provide legal support and advice on compliance and clearance matters for all of our projects and campaigns in APAC.
• Work collaboratively with the APAC legal team to create, update and roll out contract policies and commercial/legal strategies to ensure the support of the business as it scales.
• Monitor changes and developments in the legal and regulatory environment in the APAC markets, and provide appropriate advice on such changes and developments.
• Liaise with account managers and producers, amongst others throughout the company, to ensure correct implementation of all legal guidelines and other policies, and ensure compliance at all times. You will act as a trusted advisor to the internal stakeholders and make sure that compliance can be ensured.
• Create, maintain, and update internal agreement templates to reflect changes in the company's business and the legal landscape in general.
• Stay current on relevant industry, commercial, IP, privacy, data, employment, and other laws, regulations, and developments to adapt our commercial processes accordingly.
• Help manage our legal administration to keep our day-to-day legal practices up-to-date.

PREFERRED EXPERIENCE AND QUALIFICATIONS 

• 4+ years experience working in a similar role - ideally with some in-house counsel experience.
• Qualified lawyer in good standing admitted to practice in a qualified jurisdiction.
• You can work in English and Mandarin at a high professional level (written and verbal). 
• Demonstrated hands-on experience with digital advertising, technology, content and digital media, contract and commercial law, and copyright matters.
• Experience in privacy, intellectual property, HR and general corporate law is a huge plus.
• You have excellent communication skills and are fluent in English and Mandarin (written and verbal). Other languages are a plus!
• You have negotiating skills and are experienced in drafting commercial contracts.
• You can provide practical and business-focused guidance and support to internal business stakeholders. 
• You have excellent organisational and administrative skills.
• You have a good eye for detail, as well as an ability to understand the bigger picture.
• You’re proactive, strategic, and results-oriented; able to work on tight deadlines without sacrificing accuracy.

#LI-LL1

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for an autonomous, strategic, and flexible mid-level Legal Counsel who will thrive in a high-pressure, high-stakes creative environment. This role will handle deal negotiations for a broad range of creative production projects across Asia-Pacific, clearance of international marketing campaigns, provide practical and business-focused guidance and support to internal business stakeholders as well as working collaboratively alongside our other regional legal teams. This is a role where you’ll report to a Senior Legal Counsel (APAC), partner with the rest of the legal team working across the globe and collaborate with counterparts in other functions (e.g. Finance, HR, Tax, IT/Data and Growth teams). 

RESPONSIBILITIES 

• Draft, negotiate, and review a variety of legal documents and contracts that bolster our creative production teams in taking on bigger and bolder projects. Your primary focus will be on our MSAs, Statements of Work, RfPs, NDAs, and third party agreements.
• Join negotiations with internal teams and clients on commercial contracts and other legal agreements for our projects to negotiate commercial terms to align with company policies and objectives as well as mitigate potential risks involved with specific contract terms.
• Provide legal support and advice on compliance and clearance matters for all of our projects and campaigns in APAC.
• Work collaboratively with the APAC legal team to create, update and roll out contract policies and commercial/legal strategies to ensure the support of the business as it scales.
• Monitor changes and developments in the legal and regulatory environment in the APAC markets, and provide appropriate advice on such changes and developments.
• Liaise with account managers and producers, amongst others throughout the company, to ensure correct implementation of all legal guidelines and other policies, and ensure compliance at all times. You will act as a trusted advisor to the internal stakeholders and make sure that compliance can be ensured.
• Create, maintain, and update internal agreement templates to reflect changes in the company's business and the legal landscape in general.
• Stay current on relevant industry, commercial, IP, privacy, data, employment, and other laws, regulations, and developments to adapt our commercial processes accordingly.
• Help manage our legal administration to keep our day-to-day legal practices up-to-date.

PREFERRED EXPERIENCE AND QUALIFICATIONS 

• 4+ years experience working in a similar role - ideally with some in-house counsel experience.
• Qualified lawyer in good standing admitted to practice in a qualified jurisdiction.
• You can work in English and Mandarin at a high professional level (written and verbal). 
• Demonstrated hands-on experience with digital advertising, technology, content and digital media, contract and commercial law, and copyright matters.
• Experience in privacy, intellectual property, HR and general corporate law is a huge plus.
• You have excellent communication skills and are fluent in English and Mandarin (written and verbal). Other languages are a plus!
• You have negotiating skills and are experienced in drafting commercial contracts.
• You can provide practical and business-focused guidance and support to internal business stakeholders. 
• You have excellent organisational and administrative skills.
• You have a good eye for detail, as well as an ability to understand the bigger picture.
• You’re proactive, strategic, and results-oriented; able to work on tight deadlines without sacrificing accuracy.

#LI-LL1

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for a Marketing Communications Manager / Lead Writer to lead thought leadership and content development across APAC.

This role sits at the intersection of PR, content, and marketing, and is responsible for shaping compelling narratives that position Monks as a leader in marketing, technology, and culture.

You will work closely with regional and global stakeholders to develop high-quality content, amplify key moments (including events), and build a consistent and credible voice in the industry.

RESPONSIBILITIES 

1) Thought Leadership & Content Creation

• Lead the development of thought leadership content across APAC
• Write and edit:
• Articles and opinion pieces (e.g. Campaign, WARC, trade media)
• LinkedIn posts and executive narratives
• POVs on key industry topics (AI, commerce, social, content, technology)
• Translate complex ideas into clear, engaging, and impactful content
• Shape and refine leadership voices across the region

2) Awards & Industry Recognition

• Support awards strategy, submissions and logistic across APAC (e.g. Cannes Lions International Festival of Creativity, Campaign Asia Awards, Spikes Asia, Effies)
• Partner with internal teams to identify award-worthy work and stories
• Manage timelines, submissions, and coordination with markets and global teams
• Leverage award wins for PR, content, and amplification

3) Event Content & Amplification

• Working closely with event team to develop and maximize event impact
• Repurpose event content into:
• Social content
• Articles and PR stories
• Case studies and internal materials

4) PR & Media Relations

• Identify and develop media opportunities
• Support pitching of stories to key industry and trade publications
• Build and maintain relationships with relevant media contacts

5) Content Strategy & Systems

• Working closely with Marketing VP to establish a consistent content cadence across markets
• Build a repeatable framework to turn key moments into ongoing content
• Ensure alignment with global messaging while localizing for APAC relevance

QUALIFICATIONS 

• 6–10 years of experience in PR, content, editorial, or communications
• Exceptional writing and editing skills in English (native or near-native level), Mandarin is a plus.
• Experience developing thought leadership or long-form content
• Strong understanding of marketing, advertising, and media landscape
• Ability to work with senior stakeholders and translate ideas into narratives
• Highly organized with the ability to manage multiple projects simultaneously

PREFERRED EXPERIENCE

• Background in agency, advertising media, or editorial/journalism
• Experience working across multiple APAC markets
• Familiarity with industry platforms such as Campaign, WARC, or similar
• Experience supporting events, speaking engagements, or executive profiling

#LI-LL1

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for a Marketing Communications Manager / Lead Writer to lead thought leadership and content development across APAC.

This role sits at the intersection of PR, content, and marketing, and is responsible for shaping compelling narratives that position Monks as a leader in marketing, technology, and culture.

You will work closely with regional and global stakeholders to develop high-quality content, amplify key moments (including events), and build a consistent and credible voice in the industry.

RESPONSIBILITIES 

1) Thought Leadership & Content Creation

• Lead the development of thought leadership content across APAC
• Write and edit:
• Articles and opinion pieces (e.g. Campaign, WARC, trade media)
• LinkedIn posts and executive narratives
• POVs on key industry topics (AI, commerce, social, content, technology)
• Translate complex ideas into clear, engaging, and impactful content
• Shape and refine leadership voices across the region

2) Awards & Industry Recognition

• Support awards strategy, submissions and logistic across APAC (e.g. Cannes Lions International Festival of Creativity, Campaign Asia Awards, Spikes Asia, Effies)
• Partner with internal teams to identify award-worthy work and stories
• Manage timelines, submissions, and coordination with markets and global teams
• Leverage award wins for PR, content, and amplification

3) Event Content & Amplification

• Working closely with event team to develop and maximize event impact
• Repurpose event content into:
• Social content
• Articles and PR stories
• Case studies and internal materials

4) PR & Media Relations

• Identify and develop media opportunities
• Support pitching of stories to key industry and trade publications
• Build and maintain relationships with relevant media contacts

5) Content Strategy & Systems

• Working closely with Marketing VP to establish a consistent content cadence across markets
• Build a repeatable framework to turn key moments into ongoing content
• Ensure alignment with global messaging while localizing for APAC relevance

QUALIFICATIONS 

• 6–10 years of experience in PR, content, editorial, or communications
• Exceptional writing and editing skills in English (native or near-native level), Mandarin is a plus.
• Experience developing thought leadership or long-form content
• Strong understanding of marketing, advertising, and media landscape
• Ability to work with senior stakeholders and translate ideas into narratives
• Highly organized with the ability to manage multiple projects simultaneously

PREFERRED EXPERIENCE

• Background in agency, advertising media, or editorial/journalism
• Experience working across multiple APAC markets
• Familiarity with industry platforms such as Campaign, WARC, or similar
• Experience supporting events, speaking engagements, or executive profiling

#LI-LL1

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for a Marketing Communications Manager / Lead Writer to lead thought leadership and content development across APAC.

This role sits at the intersection of PR, content, and marketing, and is responsible for shaping compelling narratives that position Monks as a leader in marketing, technology, and culture.

You will work closely with regional and global stakeholders to develop high-quality content, amplify key moments (including events), and build a consistent and credible voice in the industry.

RESPONSIBILITIES 

1) Thought Leadership & Content Creation

• Lead the development of thought leadership content across APAC
• Write and edit:
• Articles and opinion pieces (e.g. Campaign, WARC, trade media)
• LinkedIn posts and executive narratives
• POVs on key industry topics (AI, commerce, social, content, technology)
• Translate complex ideas into clear, engaging, and impactful content
• Shape and refine leadership voices across the region

2) Awards & Industry Recognition

• Support awards strategy, submissions and logistic across APAC (e.g. Cannes Lions International Festival of Creativity, Campaign Asia Awards, Spikes Asia, Effies)
• Partner with internal teams to identify award-worthy work and stories
• Manage timelines, submissions, and coordination with markets and global teams
• Leverage award wins for PR, content, and amplification

3) Event Content & Amplification

• Working closely with event team to develop and maximize event impact
• Repurpose event content into:
• Social content
• Articles and PR stories
• Case studies and internal materials

4) PR & Media Relations

• Identify and develop media opportunities
• Support pitching of stories to key industry and trade publications
• Build and maintain relationships with relevant media contacts

5) Content Strategy & Systems

• Working closely with Marketing VP to establish a consistent content cadence across markets
• Build a repeatable framework to turn key moments into ongoing content
• Ensure alignment with global messaging while localizing for APAC relevance

QUALIFICATIONS 

• 6–10 years of experience in PR, content, editorial, or communications
• Exceptional writing and editing skills in English (native or near-native level), Mandarin is a plus.
• Experience developing thought leadership or long-form content
• Strong understanding of marketing, advertising, and media landscape
• Ability to work with senior stakeholders and translate ideas into narratives
• Highly organized with the ability to manage multiple projects simultaneously

PREFERRED EXPERIENCE

• Background in agency, advertising media, or editorial/journalism
• Experience working across multiple APAC markets
• Familiarity with industry platforms such as Campaign, WARC, or similar
• Experience supporting events, speaking engagements, or executive profiling

#LI-LL1

Overview

As a Senior Project Manager at Monks, you will play a critical role in leading and delivering large-scale Salesforce initiatives for enterprise-level clients. This position requires a deep understanding of and experience in managing complex projects and programs and the ability to drive successful outcomes for our clients. In this dynamic and fast-paced role, you will have the opportunity to work with a diverse range of clients, industries, and Salesforce solutions.

You will be responsible for overseeing the end-to-end project lifecycle, ensuring the successful execution of complex Salesforce implementations and driving customer satisfaction. This role includes implementing robust quality assurance processes, adhering to industry best practices and leveraging your deep understanding of the Salesforce platform. Your ability to think strategically and make data-driven decisions will contribute to the success of projects and enable continuous improvement within the organization.

Collaboration is key in this role, as you will lead a cross-functional team of Salesforce consultants, business analysts and developers. With your exceptional leadership skills, you will foster a collaborative and high-performing work environment, ensuring that each team member understands their role and responsibilities in delivering successful projects.

As the Senior Project Manager for, you will have the opportunity to leverage your extensive experience in enterprise project management and deep Salesforce knowledge to drive successful implementations, deliver value for enterprise-level clients, and contribute to the growth and success of Media.Monks in the enterprise market.

Key Responsibilities

• Lead the successful delivery of complex projects and programs to ensure outcomes are achieved and solutions are delivered aligning to customer needs and to agreed expectations.
• Take full responsibility for the project documentation, schedule, budget management, resource planning, change control, organisational change management (including communication and training) and risk and issue management processes.
• Identify, assess and manage program risks and issues. Establish and maintain project registers.
• Report to the local director and/or steering committee through regular highlight reports, verbal reports and escalate risks and issues where required.
• Manage day-to-day tasking and performance of a project delivery team.
• Manage the relationship with the customer as a primary /secondary point of contact.
• Take full responsibility for the quality of work performed.
• Track progress of key project and program  contractual deliverables.
• Assist with coaching and developing junior business analyst / business analyst capability.

Professional Experience

• Demonstrated experience in successful delivery of large IT /CRM programs of work
• Demonstrates effective communication, both orally and in writing, with colleagues, team members, clients and customers at all levels, both formally and informally.
• Proven experience working in fast paced agile environments
• PRINCE2 or Scrum Master Certification is a plus.
• Ability to manage senior stakeholders and client executives.
• Demonstrated experience in managing projects including the ability to manage project scope, risks, integration, issues and financials.
• Proven success in contributing to a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Energetic and enthusiastic, with a desire to make an impact within a consulting and solutions environment.
• Excellent leadership and interpersonal skills.

#LI-CX1

Overview

As a Senior Project Manager at Monks, you will play a critical role in leading and delivering large-scale Salesforce initiatives for enterprise-level clients. This position requires a deep understanding of and experience in managing complex projects and programs and the ability to drive successful outcomes for our clients. In this dynamic and fast-paced role, you will have the opportunity to work with a diverse range of clients, industries, and Salesforce solutions.

You will be responsible for overseeing the end-to-end project lifecycle, ensuring the successful execution of complex Salesforce implementations and driving customer satisfaction. This role includes implementing robust quality assurance processes, adhering to industry best practices and leveraging your deep understanding of the Salesforce platform. Your ability to think strategically and make data-driven decisions will contribute to the success of projects and enable continuous improvement within the organization.

Collaboration is key in this role, as you will lead a cross-functional team of Salesforce consultants, business analysts and developers. With your exceptional leadership skills, you will foster a collaborative and high-performing work environment, ensuring that each team member understands their role and responsibilities in delivering successful projects.

As the Senior Project Manager for, you will have the opportunity to leverage your extensive experience in enterprise project management and deep Salesforce knowledge to drive successful implementations, deliver value for enterprise-level clients, and contribute to the growth and success of Media.Monks in the enterprise market.

Key Responsibilities

• Lead the successful delivery of complex projects and programs to ensure outcomes are achieved and solutions are delivered aligning to customer needs and to agreed expectations.
• Take full responsibility for the project documentation, schedule, budget management, resource planning, change control, organisational change management (including communication and training) and risk and issue management processes.
• Identify, assess and manage program risks and issues. Establish and maintain project registers.
• Report to the local director and/or steering committee through regular highlight reports, verbal reports and escalate risks and issues where required.
• Manage day-to-day tasking and performance of a project delivery team.
• Manage the relationship with the customer as a primary /secondary point of contact.
• Take full responsibility for the quality of work performed.
• Track progress of key project and program  contractual deliverables.
• Assist with coaching and developing junior business analyst / business analyst capability.

Professional Experience

• Demonstrated experience in successful delivery of large IT /CRM programs of work
• Demonstrates effective communication, both orally and in writing, with colleagues, team members, clients and customers at all levels, both formally and informally.
• Proven experience working in fast paced agile environments
• PRINCE2 or Scrum Master Certification is a plus.
• Ability to manage senior stakeholders and client executives.
• Demonstrated experience in managing projects including the ability to manage project scope, risks, integration, issues and financials.
• Proven success in contributing to a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Energetic and enthusiastic, with a desire to make an impact within a consulting and solutions environment.
• Excellent leadership and interpersonal skills.

#LI-CX1

Role Summary

The Senior Manager is a strategic and leadership-focused professional responsible for managing key client accounts, leading media delivery projects, and driving business growth within the APAC region. They serve as a primary client contact for our key accounts, overseeing the delivery of integrated services, fostering strong relationships with budget holders and internal leads, and leading internal and external teams.The role involves strategic promotion of the media business, proactive leadership, a strong understanding of media investment strategies and continuous improvement initiatives.The Senior Manager acts as a bridge between clients and internal teams, ensuring high-quality execution, financial accountability, and alignment with overall business and media strategies.

Role Responsibilities

• Client Management & Relationships: Develop and maintain strong external relationships with clients’ operational and senior stakeholders. Lead client meetings, ensuring delivery of value, capturing feedback, and identifying new business opportunities.
• Media Delivery & Oversight: Lead the planning, execution, and monitoring of media campaigns and services, ensuring alignment with client expectations and contractual SLAs. Oversee delivery teams, providing guidance and quality assurance.
• Product & Service Knowledge: Maintain advanced knowledge of media products (from a technical and strategic lense), services, and platforms. Lead discussions internally and externally about media offerings, ensuring proper delivery and optimizations.
• Business Development & Sales Support: Identify revenue opportunities, support pitching efforts, and assist in scoping and contracting processes with a thorough understanding of legal and commercial frameworks.
• Strategy Promotion & Leadership: Promote APAC media and business strategies within the team and across client portfolios. Support the adoption of strategic initiatives to enhance client outcomes and operational efficiency.
• Financial & Resource Management: Manage budgeting, billing, invoicing, and forecasts. Provide feedback on resource allocation, onboarding of new team members, and project profitability.
• Partnerships & Industry Insights: Engage in vendor and technology partner feedback forums, keep certifications current, and surface new business opportunities. Share industry insights and case studies to foster continuous learning.
• Team & People Development: Mentor and guide team members, participate in growth conversations, and foster a positive, collaborative team culture. Lead performance reviews and support team motivation.
• Research & Industry Knowledge: Dedicate time to ongoing research, share learnings internally and with clients, and incorporate insights into strategic planning.

Experience:

• Media Experience: 5+ years of experience in media account management, client servicing, or campaign delivery, with progressively increasing responsibility.
• Strategic Thinking: Ability to promote and implement media strategies aligned with business goals
• Client Management: Strong relationship-building skills with experience managing key accounts and engaging senior stakeholders.
• Media Expertise: Deep understanding of media products, platforms, and services, including digital, managed media, advisory solutions, and R&A offerings.
• Leadership Skills: Proven ability to collaborate as a leader within small teams or create initiatives and inspire teams.
• Project & Delivery Management: Demonstrated ability to oversee complex projects, ensure timeliness, quality, and contractual adherence.
• Educational Background: Bachelor's degree or higher in marketing, media, communications, business, or related fields.
• Analytical & Market Insight Skills: Strong research skills, industry awareness, and an ability to leverage insights for strategic advantage.
• Financial Acumen: Proficient in managing budgets, billing, invoicing, forecasts, and resource allocation.

#LI-CX1

Role Summary

The Senior Digital Media Specialist is a strategic and leadership-focused professional responsible for managing key client accounts, leading media delivery projects, and driving business growth within the APAC region. They serve as a primary client contact for our key accounts, overseeing the delivery of integrated services, fostering strong relationships with budget holders and internal leads, and leading internal and external teams.The role involves strategic promotion of the media business, proactive leadership, a strong understanding of media investment strategies and continuous improvement initiatives.The Senior Digital Media Specialist acts as a bridge between clients and internal teams, ensuring high-quality execution, financial accountability, and alignment with overall business and media strategies.

Role Responsibilities

• Client Management & Relationships: Develop and maintain strong external relationships with clients’ operational and senior stakeholders. Lead client meetings, ensuring delivery of value, capturing feedback, and identifying new business opportunities.
• Media Delivery & Oversight: Lead the planning, execution, and monitoring of media campaigns and services, ensuring alignment with client expectations and contractual SLAs. Oversee delivery teams, providing guidance and quality assurance.
• Product & Service Knowledge: Maintain advanced knowledge of media products (from a technical and strategic lense), services, and platforms. Lead discussions internally and externally about media offerings, ensuring proper delivery and optimizations.
• Business Development & Sales Support: Identify revenue opportunities, support pitching efforts, and assist in scoping and contracting processes with a thorough understanding of legal and commercial frameworks.
• Strategy Promotion & Leadership: Promote APAC media and business strategies within the team and across client portfolios. Support the adoption of strategic initiatives to enhance client outcomes and operational efficiency.
• Financial & Resource Management: Manage budgeting, billing, invoicing, and forecasts. Provide feedback on resource allocation, onboarding of new team members, and project profitability.
• Partnerships & Industry Insights: Engage in vendor and technology partner feedback forums, keep certifications current, and surface new business opportunities. Share industry insights and case studies to foster continuous learning.
• Team & People Development: Mentor and guide team members, participate in growth conversations, and foster a positive, collaborative team culture. Lead performance reviews and support team motivation.
• Research & Industry Knowledge: Dedicate time to ongoing research, share learnings internally and with clients, and incorporate insights into strategic planning.

Experience:

• Media Experience: 5+ years of experience in media account management, client servicing, or campaign delivery, with progressively increasing responsibility.
• Strategic Thinking: Ability to promote and implement media strategies aligned with business goals
• Client Management: Strong relationship-building skills with experience managing key accounts and engaging senior stakeholders.
• Media Expertise: Deep understanding of media products, platforms, and services, including digital, managed media, advisory solutions, and R&A offerings.
• Leadership Skills: Proven ability to collaborate as a leader within small teams or create initiatives and inspire teams.
• Project & Delivery Management: Demonstrated ability to oversee complex projects, ensure timeliness, quality, and contractual adherence.
• Educational Background: Bachelor's degree or higher in marketing, media, communications, business, or related fields.
• Analytical & Market Insight Skills: Strong research skills, industry awareness, and an ability to leverage insights for strategic advantage.
• Financial Acumen: Proficient in managing budgets, billing, invoicing, forecasts, and resource allocation.

#LI-CX1

Role Summary

As an Account Manager at Monks, you will play a pivotal role in delivering best-in-class media solutions across Managed Media, Advisory, and R&A workstreams. You will be responsible for driving high-quality media executions, fostering strong client relationships, and proactively contributing to internal initiatives and innovation. Operating with a strong sense of self-leadership, you will collaborate with cross-functional teams to ensure excellence in service delivery, client satisfaction, and continuous improvement.

Role Responsibilities

• Lead and support the delivery of contracted media products and services across key platforms. This focuses on delivering programs of work related to research/insights, strategy and measurement to all assigned clients.
• Maintain high attention to detail and adhere to SLA expectations.
• Execute delivery across Managed Media, Advisory, and Resale & Activation, with leadership support as required.
• Maintain strong relationships with client operational teams.
• Own and manage a client plan and participate in (or lead) client meetings.
• Deliver value-led engagements and represent Monks effectively in all interactions.
• Manage personal deliverables and time effectively while contributing to a high-performance team culture.
• Proactively participate in team meetings, initiatives, and knowledge-sharing.
• Provide feedback to leadership with proactive solutions on operational improvements.
• Manage mock billing and assist with troubleshooting invoice issues
• Support accurate forecasting and ensure Salesforce and EOM compliance.
• Identify existing client growth opportunities and manage them within Salesforce.
• Understand and apply the scoping calculator and SOW/legal processes.
• Engage in partner feedback forums and maintain current platform certifications.
• Collaborate with partner client teams with leadership support where relevant.
• Assist in onboarding new team members and contribute to internal cultural initiatives.
• Provide feedback on resourcing allocations and contribute to internal initiatives and mentoring.
• Attend industry events and collaborate with leadership to create case studies.
• Share insights and learning across the team from client work and market research.

Experience:

• Proven media experience across digital platforms, ideally within a media agency or consultancy environment.
• Demonstrated ability to manage client-facing engagements and deliver to contract requirements.
• Experience working with financial systems, media forecasting, time tracking and billing.
• Experience using Salesforce is a plus.
• Proactivity, curiosity, and strong time management.
• Excellent organisation and attention to detail, with a 'what’s next' mindset.
• Proficient in self-prioritisation and capable of managing multiple workstreams.
• Comfortable working in a fast-paced, frequently changing environment.
• Strong presentation and communication skills.
• Adept at both contributing to and leading internal initiatives.

#LI-CX1

The Opportunity 

The success of the partnerships we forge with our clients not only determines growth; but fuels stronger engagements and drives higher-value outcomes for both parties through the work we embark on together. As Client Partner, you will build and nurture strategic client relationships with enterprise organisations while ensuring the Clients’ needs are at the heart of everything we do. Sitting at the intersection of data, media, technology and creativity - you will help navigate the rapidly changing digital marketing landscape with your clients, while working collaboratively with cross-functional teams to inform and develop solutions that meet the unique needs of your clients’ business challenges, and ensure we’re delivering value-led outcomes as a core function of our engagements. 

We are open to a 6 month or 12 month contract.

The Role

This role focuses on driving growth and supporting existing delivery structures to ensure we’re providing an optimal client experience. As a bridge between teams, you will drive the strategic development of partnership plans with our clients, and work to identify opportunities, nurturing through to closure, and transitioning to delivery. 

You will be someone who excels at client management, providing strategic guidance, thought leadership and advisory to our clients’ most senior & C-level stakeholders, that not only leads to pipeline growth, but drives stronger customer satisfaction to build longer term, and more secure revenue streams. 

Key Responsibilities Include:

• Effectively manage senior stakeholder relationships; provide thought leadership and strategic guidance to build trust, credibility and rapport with key POCs.
• Understanding the clients’ business, industry vertical & the unique challenges they face to build a vision, strategic objectives and long term roadmap 
• Gains and maintains knowledge of client’s business, industry and competition
• Develop robust communications plans and engagement strategies, with an emphasis on strengthening key relationships and expanding stakeholder coverage across the organisation
• Own the future-state vision and strategic narrative associated with our partnership that underpins all workstreams and initiatives for cross-functional teams to work towards 
• Ensure that business outcomes are clearly defined, approved and delivered with benefits realised and value realised and articulated at each step of the way
• Provide thought leadership as it pertains to emerging technology and the rapidly changing digital ecosystem across end-to-end marketing and campaign workflows
• Drive discovery for new business opportunities and manage the end-to-end sales cycle, with an emphasis on pipeline generation, as well as cross-sell and up-sell tactics. 
• Orchestrate our cross-capability operating model through an understanding of all ongoing fulfillment projects in order to continually reinforce ROI and future roadmap initiatives
• Lead key milestones and drive collaboration across capabilities for partnership-led workstreams, including QBRs, top-to-tops and broader strategy & planning
• Facilitate a uniform method for client experience across pillars, and set clear expectations with capabilities to reinforce exceptional client service standards
• Manage feedback loops with clients; including facilitating 360-degree feedback, as well as recurring pulse checks for continuous improvement of partnership quality
• Problem solve and be a change agent internally and externally to ensure client can achieve business outcomes 

What you bring to it:

Requirements:

• 7+ years of experience in client services, business development or consulting within the digital marketing and advertising or technology industries. 
• You have a deep understanding of the digital marketing & advertising ecosystem, and are abreast of the latest in AI-driven disruption, emerging technologies and innovation. 
• In-depth understanding of the different elements of the end-to-end marketing and advertising campaign workflows, as well as the content supply chain.
• You have a proven track record of successfully managing client relationships, driving revenue growth while maintaining customer satisfaction. 
• Partnership management experience, with demonstrated abilities to manage and organise partnership plans, inform detailed project plans, and manage multiple internal and external stakeholders.
• Excellent communication skills, both written and verbal, and ability to effectively communicate with a range of stakeholder types ranging from C-suite through to specialists. 
• Strong negotiation skills, and have a proficiency in writing business cases 
• An ability to present effectively, and craft compelling proposals using Google slides
• A track record of effective program management, and demonstrable commercial acumen
• Strong analytical and consulting skills, rooted in the ability to draw and communicate insights from multiple data points. 

Preferred Requirements: 

• Experience with media and advertising technologies (including Google Marketing Platform, Google Ads, The Trade Desk, Amazon, Meta, TikTok, etc)
• Experience with data platforms and analytics solutions (including GA4, Adobe Analytics and more) 
• Experience with MarTech and CX platforms is desirable (including Adobe Experience Platform, Salesforce, etc).  
• Experience with content and creative asset production, or working with creative teams to develop fit-for-purpose content for cross-channel execution.   
• Strong grasp of the overall digital consultancy space, including but not limited to knowledge of Monks competitive set and our offerings across data, technology, content and digital media.
• Demonstrated ability to lead cross-functional teams and develop processes and workflows that increases revenue and value-realisation for clients. 
• Ambition to perform unprecedented tasks and obtain new skills, be comfortable with uncertainty and adapt to a rapidly changing environment
• Strong data analysis capabilities, with an ability to unearth actionable insights using a range of platforms and tools

#LI-CX1

Monks is seeking an experienced client-facing Data Engineer (Marketing & BI) to drive data and analytics delivery across marketing, audience, and e-commerce engagements for both small and large enterprise clients. 

This is a hands-on role that blends business and data responsibilities. Your time will be split approximately 70% on client delivery and 30% internal (capability building, reusable assets, innovation, growth, etc). You’ll be focused on SQL-based data modelling and analytics delivery, and you’ll run client workshops and stakeholder management, while also building out solutions in the broader BI space, executing technical implementations across a range of analytics and cloud data platforms.

The ideal candidate has a history of working with modern data products (e.g. BigQuery, Snowflake, Databricks, Redshift), and a proven track record of experience with the modern data stack based on cloud technologies, including data transformation, orchestration, warehousing and modelling, as well as BI and dashboard design using tools like Looker Studio, Power BI or Tableau.

Why Monks?

In this role, you’ll help clients shape data pathways, translate data into insights and needs-based recommendations, deploy and configure the right tools, and improve data reliability, speed to insight, and KPI consistency. Working in the broader Data capability at Monks, this position offers opportunities for growth within our wider APAC data team with clear channels of progression into more senior roles, the ability to participate in innovation on projects and product development, and the potential to advance the practice of analytics and data from the forefront.

Key Responsibilities

• Lead requirements discovery and translate business questions into data/measurement solutions.
• Design data models (dimensional/star schemas) to support scalable reporting and self-serve analytics.
• Design and model data across various cloud data warehouses (BigQuery/Snowflake/Databricks/Redshift) from marketing, web/app, and e-commerce sources; exact platform varies by client.
• Articulate, design and develop BI dashboards and custom reporting experiences using tools such as Looker Studio, Power BI and Tableau.
• Establish data quality, monitoring, documentation, and governance practices.
• Partner with analytics/measurement teams on tracking approaches (GA4/GTM) to ensure usable downstream data.
• Present insights and recommendations to senior stakeholders; influence roadmaps, estimation and prioritisation.
• Contribute reusable assets (templates, data patterns, dashboard standards) to the wider Monks APAC data capability.
  
  

Requirements

• A minimum of 2+ years experience in data engineering / analytics engineering / BI engineering.
• At least 1 year experience in client-facing delivery, consultancy or agency 
• Expert SQL skills, primarily in an ETL/ELT context; we are BigQuery first, but some Python is also favoured.
• Strong dimensional modeling (star schemas), warehouse design, and metric/KPI definition for analytics use cases.
• Experience with BigQuery and at least one other cloud data platform (Snowflake, Databricks, Redshift, etc).
• Experience building BI dashboards (Looker Studio, Power BI, Tableau).
• Hands-on experience with mainstream analytics platforms and data collection approaches, including Google Marketing Platform tooling (GTM, GA4, etc) preferred
• Experience with transformation and orchestration tools including dbt, Airflow, Dagster or Prefect.
• Familiarity with broader enterprise BI platforms such as Looker (LookML/custom visualisations) or Datorama.
• An understanding of the adtech/martech/data landscape; CRM & CDP familiarity is a strong plus.

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

#LI-CX1

Role Summary

As a Digital Media Specialist at Monks, you will play a pivotal role in delivering best-in-class media solutions across Managed Media, Advisory, and R&A workstreams. You will be responsible for driving high-quality media executions, fostering strong client relationships, and proactively contributing to internal initiatives and innovation. Operating with a strong sense of self-leadership, you will collaborate with cross-functional teams to ensure excellence in service delivery, client satisfaction, and continuous improvement.

Role Responsibilities

• Lead and support the delivery of contracted media products and services across key platforms. This focuses on delivering programs of work related to research/insights, strategy and measurement to all assigned clients.
• Maintain high attention to detail and adhere to SLA expectations.
• Execute delivery across Managed Media, Advisory, and Resale & Activation, with leadership support as required.
• Maintain strong relationships with client operational teams.
• Own and manage a client plan and participate in (or lead) client meetings.
• Deliver value-led engagements and represent Monks effectively in all interactions.
• Manage personal deliverables and time effectively while contributing to a high-performance team culture.
• Proactively participate in team meetings, initiatives, and knowledge-sharing.
• Provide feedback to leadership with proactive solutions on operational improvements.
• Manage mock billing and assist with troubleshooting invoice issues
• Support accurate forecasting and ensure Salesforce and EOM compliance.
• Identify existing client growth opportunities and manage them within Salesforce.
• Understand and apply the scoping calculator and SOW/legal processes.
• Engage in partner feedback forums and maintain current platform certifications.
• Collaborate with partner client teams with leadership support where relevant.
• Assist in onboarding new team members and contribute to internal cultural initiatives.
• Provide feedback on resourcing allocations and contribute to internal initiatives and mentoring.
• Attend industry events and collaborate with leadership to create case studies.
• Share insights and learning across the team from client work and market research.

Experience:

• Proven media experience across digital platforms, ideally within a media agency or consultancy environment.
• Demonstrated ability to manage client-facing engagements and deliver to contract requirements.
• Experience working with financial systems, media forecasting, time tracking and billing.
• Experience using Salesforce is a plus.
• Proactivity, curiosity, and strong time management.
• Excellent organisation and attention to detail, with a 'what’s next' mindset.
• Proficient in self-prioritisation and capable of managing multiple workstreams.
• Comfortable working in a fast-paced, frequently changing environment.
• Strong presentation and communication skills.
• Adept at both contributing to and leading internal initiatives.

#LI-CX1

The Opportunity 

The success of the partnerships we forge with our clients not only determines growth; but fuels stronger engagements and drives higher-value outcomes for both parties through the work we embark on together. As Client Partner, you will build and nurture strategic client relationships with enterprise organisations while ensuring the Clients’ needs are at the heart of everything we do. Sitting at the intersection of data, media, technology and creativity - you will help navigate the rapidly changing digital marketing landscape with your clients, while working collaboratively with cross-functional teams to inform and develop solutions that meet the unique needs of your clients’ business challenges, and ensure we’re delivering value-led outcomes as a core function of our engagements. 

This is a freelance contract

The Role

This role focuses on driving growth and supporting existing delivery structures to ensure we’re providing an optimal client experience. As a bridge between teams, you will drive the strategic development of partnership plans with our clients, and work to identify opportunities, nurturing through to closure, and transitioning to delivery. 

You will be someone who excels at client management, providing strategic guidance, thought leadership and advisory to our clients’ most senior & C-level stakeholders, that not only leads to pipeline growth, but drives stronger customer satisfaction to build longer term, and more secure revenue streams. 

Key Responsibilities Include:

• Effectively manage senior stakeholder relationships; provide thought leadership and strategic guidance to build trust, credibility and rapport with key POCs.
• Understanding the clients’ business, industry vertical & the unique challenges they face to build a vision, strategic objectives and long term roadmap 
• Gains and maintains knowledge of client’s business, industry and competition
• Develop robust communications plans and engagement strategies, with an emphasis on strengthening key relationships and expanding stakeholder coverage across the organisation
• Own the future-state vision and strategic narrative associated with our partnership that underpins all workstreams and initiatives for cross-functional teams to work towards 
• Ensure that business outcomes are clearly defined, approved and delivered with benefits realised and value realised and articulated at each step of the way
• Provide thought leadership as it pertains to emerging technology and the rapidly changing digital ecosystem across end-to-end marketing and campaign workflows
• Drive discovery for new business opportunities and manage the end-to-end sales cycle, with an emphasis on pipeline generation, as well as cross-sell and up-sell tactics. 
• Orchestrate our cross-capability operating model through an understanding of all ongoing fulfillment projects in order to continually reinforce ROI and future roadmap initiatives
• Lead key milestones and drive collaboration across capabilities for partnership-led workstreams, including QBRs, top-to-tops and broader strategy & planning
• Facilitate a uniform method for client experience across pillars, and set clear expectations with capabilities to reinforce exceptional client service standards
• Manage feedback loops with clients; including facilitating 360-degree feedback, as well as recurring pulse checks for continuous improvement of partnership quality
• Problem solve and be a change agent internally and externally to ensure client can achieve business outcomes 

What you bring to it:

Requirements:

• 7+ years of experience in client services, business development or consulting within the digital marketing and advertising or technology industries. 
• You have a deep understanding of the digital marketing & advertising ecosystem, and are abreast of the latest in AI-driven disruption, emerging technologies and innovation. 
• In-depth understanding of the different elements of the end-to-end marketing and advertising campaign workflows, as well as the content supply chain.
• You have a proven track record of successfully managing client relationships, driving revenue growth while maintaining customer satisfaction. 
• Partnership management experience, with demonstrated abilities to manage and organise partnership plans, inform detailed project plans, and manage multiple internal and external stakeholders.
• Excellent communication skills, both written and verbal, and ability to effectively communicate with a range of stakeholder types ranging from C-suite through to specialists. 
• Strong negotiation skills, and have a proficiency in writing business cases 
• An ability to present effectively, and craft compelling proposals using Google slides
• A track record of effective program management, and demonstrable commercial acumen
• Strong analytical and consulting skills, rooted in the ability to draw and communicate insights from multiple data points. 

Preferred Requirements: 

• Experience with media and advertising technologies (including Google Marketing Platform, Google Ads, The Trade Desk, Amazon, Meta, TikTok, etc)
• Experience with data platforms and analytics solutions (including GA4, Adobe Analytics and more) 
• Experience with MarTech and CX platforms is desirable (including Adobe Experience Platform, Salesforce, etc).  
• Experience with content and creative asset production, or working with creative teams to develop fit-for-purpose content for cross-channel execution.   
• Strong grasp of the overall digital consultancy space, including but not limited to knowledge of Monks competitive set and our offerings across data, technology, content and digital media.
• Demonstrated ability to lead cross-functional teams and develop processes and workflows that increases revenue and value-realisation for clients. 
• Ambition to perform unprecedented tasks and obtain new skills, be comfortable with uncertainty and adapt to a rapidly changing environment
• Strong data analysis capabilities, with an ability to unearth actionable insights using a range of platforms and tools

#LI-CX1

The Storage Engines team is building WiredTiger, a cutting-edge open-source storage engine. WiredTiger employs modern hardware architectures and software algorithms to achieve extraordinary performance for the most intricate applications. This team’s role is to maintain a pluggable protocol for MongoDB storage engines, and provide a comprehensive framework for managing concurrent, transactional access to data stored within a MongoDB database instance.

Our team champions a strong culture of inclusivity, diversity, and collaboration. As a team member, you will contribute to crafting and maintaining the nexus of the different server components, connecting its query system and distributed replication system to its underlying storage engines. Ongoing work includes improvements to our transaction management, scaling the code base, and improving resilience and availability for the server.

We are looking to speak to candidates who are based in Sydney for our hybrid working model.

Candidate Profile

• You have strong computer science knowledge and at least 2 years of server-side C or C++ development experience. Professional or advanced academic expertise in the domains of distributed systems and databases is preferable, but not strongly required
• You are enthusiastic about designing, writing, testing, and debugging maintainable software. You strive for well thought out solutions instead of quick fixes
• You have excellent technical communication skills, which you use to collaborate with colleagues. You manage your time effectively, make realistic assessments of project complexity, and respect others who do the same
• You are friendly, sociable, and eager to establish relationships with your team members. You believe there is more provided value working as a team than in the sum of individual contributions, and that everyone is accountable for a quality product
• You are willing, able, and motivated to quickly learn new things. You are not afraid to admit you don’t know something or to ask for help
• You are curious about how people and organisations use MongoDB, and how MongoDB could be improved to enable more use cases

Position Expectations

• Understand and improve the current functionality of WiredTiger
• Identify, design, implement, test, and support new features in MongoDB
• Work with other engineers to coordinate seamless changes in a feature-rich, large codebase
• Estimate task complexity and report progress and risks to peers and managers
• Fix code defects and work with support to diagnose and remediate customer issues
• Adapt and adhere to the team norms and the company core values

Success Measures

• In the first month, you will understand the high-level architecture of WiredTiger
• In three months, you will tackle code review responsibilities and will diagnose and fix a few customer or testing-reported issues
• In six months, you will contribute to the development of a project slated for the next major release of MongoDB and participate in the design review for new features
• In twelve months, you are leading the development of a new feature and are helping to mentor new engineers on the team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas (https://cloud.mongodb.com), Cloud Manager and Compass.

MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are specialists in the entire MongoDB ecosystem - database server, drivers, our management suite, and services such as Cloud Manager (the online product we developed for customers for automation, backup, monitoring, and analysis of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to achieve exceptional results for our customers.

The position will be based in our Sydney or Melbourne offices. The standard work week post ramping will be Sunday to Thursday, every week.

Why MongoDB is a fantastic place to work and build your career

• Be a part of the company that’s reinventing the database, passionate about innovation and speed
• Enjoy a fun, inspiring culture that is engineering focused
• Work with exceptionally talented people around the globe
• Learn, contribute, and make an impact on the product and community

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. 

MongoDB Technical Services puts a strong focus on engineers enabling their peers to be successful by sharing newly gained technical knowledge with the team, either via informal one-to-one conversations, or training and workshop sessions. By documenting solutions in our knowledge platform, TSEs will increase the efficiency of our customers, other team members and departments throughout MongoDB. 

What you need

You should have 4+ years of proven experience, we consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidate should have a mix of experience in most of the following areas: 

• Strong diagnostics and troubleshooting experience, with the ability to analyse issues holistically, from the application tier, to database to storage
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Ability to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, JavaScript, Node.js, Go, etc
• Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
• Storage engineering experience, including NAS, RAID, SAN, SSD, multi-pathing, and caching
• Experience supporting complex mission-critical product applications and database systems (RDBMS or non-relational)

You should possess a genuine desire to help people, the ability to think on your feet and remain calm under pressure while solving problems in real-time. There’s a lot to learn, so the desire and ability to rapidly learn a wide variety of new technical skills is paramount. We work in a collaborative team environment, so a willingness and ability to get help from team members when required, and good judgment to know when to seek help, is essential. We also aim to have diverse technical backgrounds and therefore different subject matter expertise is welcome.

You do not need to have prior experience with MongoDB. We can teach you that! 

Bonus Points

• Fluency in conveying technical discussion in Mandarin
• Experience with authentication systems such as LDAP, Kerberos, AD
• Experience using or managing MongoDB
• Experience using distributed version control systems, and in particular git
• Experience using any cloud services stack such as AWS, Azure or GCP
• Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a part of a technical experts group within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273397152

Location: Sydney, Australia

Role Description: 

The Merchant Success Manager (MSM) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of each of our merchants and delivering massive value to help facilitate their growth and success. The MSM will build and manage solid partnerships through a variety of communication methods, including regular proactive health checks, strategic quarterly business reviews, phone, and email correspondence to ensure a positive business impact. This role reports to the Senior Manager, Merchant Success . 

What you’ll do: 

• Consultation: Understanding Merchant Needs and Goals. 
  • Upon account assignment, uncover what “success” means to a Merchant. 
  • Continually re-evaluate success criteria, needs, and goals of Merchants.  
• Solutions: Facilitating Merchant Growth and Success. 
  • Based on Merchant needs and success criteria, develop dynamic action plans including deliverables by ShipBob and recommendations for Merchant to inspire success. 
• Adoption: Push Merchant Use of Key ShipBob Features. 
  • Marry Merchant objectives with ShipBob capabilities to push use and adoption of key functions and features as part of ShipBob’s offerings. 
• Risk Management: Nip Issues in the Bud. 
  • Actively monitor merchant health and take quick and decisive action to course-correct. 
• Collaboration: Involve Key Stakeholders and Teams. 
  • Work closely with the ShipBob Customer Support team to deliver best-in-class Merchant experience. 
  • Help dictate product and services road map to deliver greater impact to Merchant partners. 
• Perform: Nail Key Performance Indicators (KPIs). 
  • NPS: foster Merchant advocacy by providing world class experience. 
  • Churn: contribute to ShipBob’s company growth through high merchant retention. 
  • Upsell: usher in mutual success for Merchant and ShipBob through adoption of new, key features and services. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table: 

• Minimum 3 years of experience in sales and merchant services in the technology industry. 
• Aptitude to sell via quota attainment. 
• Keen perceptive intelligence in assessing merchant needs and driving solutions to meet those needs. 
• Demonstrated ability to communicate effectively through oral, written, and in-person mediums. 
• Experience collaborating cross-departmentally to deliver comprehensive solutions for merchants. 
• PowerPoint and Excel skills

Perks & Benefits: 

• Health and Wellness Benefits Stipend 
• WFH Phone/Internet Stipend 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

Job Details

• 💼 Revenue team 
• 📍 Australia
• 🕜 Full-Time Remote
  
• 🌐 Fluent in English
  

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

Job Description

As our Brand Manager, you will be the driving force behind bringing the HelloFresh brand strategy to life in fresh and creative ways across New Zealand. Reporting to the Associate Director Brand for Meal Kits ANZ, you’ll join a team of passionate marketers dedicated to changing the way people eat forever.

This is a hands-on, strategic role based in our Chippendale, Sydney HQ, that requires frequent travel across the ditch to work closely with our NZ-based team and local agency partners. If you’re an ambitious marketer who loves food and thrives in a fast-paced, global environment, we want to hear from you.

You will...

• Own the strategic development and hands-on execution of the HelloFresh NZ brand plans.
• Deliver a world-class, integrated brand marketing calendar, collaborating with creative, product, and growth teams locally and globally.
• Become the authority on the New Zealand consumer and media landscape, identifying the local nuances that make the market unique.
• Build and nurture high-performing relationships with external creative, PR, and media agencies to deliver insight-led campaigns.
• Plan and manage the yearly NZ brand budget, ensuring all activity is delivered on time and provides a strong return on investment.
• Work with Global Consumer Insights and data partners to evaluate campaign performance and report findings to C-level stakeholders.
• Partner with CRM, Performance, and SEO teams to ensure brand consistency across every customer touchpoint.

You have...

• A solid track record in brand marketing (ideally digital-first) and a deep understanding of tailoring communications across channels.
• Proven experience delivering end-to-end Above The Line (ATL) activity, from media strategy to creative execution.
• Experience briefing and managing creative and PR agencies to deliver high-quality, localized work.
• The ability to use data and consumer insights to inform planning, test hypotheses, and evaluate results.

You are...

• Exceptional at influencing stakeholders across a complex global organisation.
• A natural talent for writing simple, sharp briefs that inspire creatives to do their best work.
• A master of project management who can juggle multiple priorities and WIPs without breaking a sweat.
• An accountable, solution-oriented team player who thrives when working autonomously.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• HelloFresh Academies - internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role

Location: Chippendale Head Office

Salary: Competitive salary & employee benefits

#LI-Hybrid

Working like a Creative Agency, we ensure that all our knowledge in the entertainment and experiences fields arrives at agencies and brands in each city, helping them conceptualise, produce, and manage multistrand digital and content campaigns.Fever has a unique offering for clients. As a result we have secured large partnerships with top-tier brands across a wide range of industries. We are looking for someone to supercharge this success by elevating our brand partnerships proposals to new heights. We are looking for a strategist with big ideas and bags of passion to create innovative branded content and experiential proposals. The role will see them working closely with the Senior Strategist and wider team to formulate ‘out of the box’ ideas and secure new and repeat revenue from advertisers.

About the Role: 

• Work collaboratively with the Brand Partnerships sales team to create innovative branded content and experiential responses 
• Generate ideas that place insight or fact at the heart and clearly demonstrate the benefit of working with Fever as a partner 
• Create responses that fit within the larger company strategy 
• Facilitate collaboration between internal teams 
• Produce compelling presentation decks that sell a vision with a clear narrative and strategy to internal and external stakeholders
• Work to tight deadlines set by manager/clients by managing own time effectively
• Attend high-value client pitches in a lead strategist role
• Work closely with the Creative Solutions team to ensure each concept is realized to a high standard
• Write informative and engaging case studies that showcase key campaigns
• Work with the Associate Director to identify new product opportunities

About You:

• 3-4 Years experience in a strategic brand partnerships role 
• Ability to generate innovative brand partnerships proposals that place insight at the heart
• Excellent presentation and communication skills are essential to effectively deliver proposals 
• An entrepreneurial can-do attitude 
• A self-starter and comfortable in ambiguity - working through things for the first time 
• Ability to think creatively and make data-driven decisions
• Highly skilled in crafting slide decks and written pitch materials 

Benefits & Perks: 

• Attractive compensation package.
• Opportunity to have a real impact in a high-growth global category leader.
• Private health insurance
• Corporate wellness program powered by ClassPass.
• 40% discount on all Fever events and experiences
• Spanish or English conversation classes.
• Hybrid working model.
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

#LI-Hybrid #LI-Fulltime

Responsibilities

We are looking for a strategic, data-driven Senior Manager of Digital Marketing & ABM to own and scale our digital presence and account-based programs across ANZ region. This is a high-impact, highly visible role that sits at the intersection of demand generation, brand experience, and revenue acceleration.

You will architect and execute multi-channel digital campaigns, develop personalised Account-Based Marketing (ABM) and Account-Based Experience (ABX) programs for our most strategic accounts, and partner closely with Sales, SDRs, and Customer Success to drive pipeline, accelerate deals, and expand existing accounts.

In this role, you will also be responsible to:

• Digital Marketing & Campaign Management

  • Own end-to-end planning, execution, and optimisation of integrated digital marketing campaigns across paid search, paid social (LinkedIn, Meta), display, email, SEO, GEO and content syndication.

  • Develop compelling, audience-centric messaging and creative content that resonate across different buyer personas, industries, and funnel stages.

  • Manage campaign budgets with a rigorous focus on ROI; monitor, report, and continuously improve performance metrics (CPL, MQL, pipeline influenced, CAC).

  • Collaborate with design, and web teams to ensure landing pages, assets, and digital touchpoints are conversion-optimised and on-brand.

  • Drive localised campaign strategies for the Australian & NZ market, adapting global programmes for regional relevance and compliance.

• Account-Based Marketing (ABM) & Account-Based Experience (ABX)

  • Design and operationalise 1:1, 1:few, and 1:many ABM programmes targeting top-tier strategic, enterprise, and mid-market accounts in ANZ.

  • Partner with Sales and RevOps to develop and maintain the target account list; segment accounts by tier, industry, revenue potential, and buying stage.

  • Build personalised, multi-touch ABX journeys — orchestrating ads, content, events, direct mail, and executive engagement to create a cohesive, relevant account experience.

  • Leverage intent data, firmographic signals, and CRM insights (Salesforce) to trigger timely, contextual outreach and nurture sequences.

  • Develop and manage account-specific landing pages, microsites, and tailored content assets (case studies, business cases, ROI calculators) in partnership with content and design.

  • Measure ABM programme impact across pipeline sourced/influenced, deal velocity, win rate, and account engagement scores; present insights to senior stakeholders.

• Messaging & Content Strategy

  • Develop and refine value proposition messaging for key buyer personas, verticals, and use cases relevant to the Australian and APAC market.

  • Partner with Product Marketing to ensure field-facing messaging is differentiated, compelling, and aligned to competitive positioning.

  • Create and oversee ABM-specific content: executive briefs, account intelligence reports, custom decks, thought leadership pieces, and event-specific materials.

  • Maintain and evolve a messaging playbook that enables Sales and SDR teams to communicate value consistently and confidently.

• Cross-Functional Collaboration & Stakeholder Management

  • Act as the primary marketing partner to the ANZ Sales team; establish regular cadence meetings, pipeline reviews, and joint planning sessions.

  • Collaborate with global demand generation, field marketing, and digital teams to leverage shared programmes, tools, and budgets.

  • Work with Marketing Operations to ensure accurate attribution, lead routing, and full-funnel reporting in Salesforce and MAP (Marketo).

  • Support field events, executive briefings, and account dinners as part of a broader ABX strategy.

Requirements

Qualifications / Experience / Technical Skills

• 8+ years of B2B marketing experience, with at least 3 years in a dedicated ABM or demand generation role.

• Proven track record running ABM programmes at scale — ideally across 1:1, 1:few, and programmatic tiers — with measurable pipeline outcomes.

• Deep hands-on expertise across digital marketing channels: paid media (LinkedIn, Google Ads), email marketing, SEO, and marketing automation.

• Strong messaging and copywriting skills; ability to translate complex technical solutions into clear, compelling narratives for executive buyers.

• Experience working in enterprise B2B technology, SaaS, cloud, or professional services sectors.

• Proficiency with marketing technology stacks: CRM (Salesforce), MAP (Marketo or HubSpot), ABM platforms (6sense, Demandbase), and analytics tools (GA4, Tableau, or similar).

• Data-driven mindset with the ability to build dashboards, interpret performance data, and make evidence-based decisions.

• Outstanding stakeholder management and cross-functional collaboration skills, including the ability to influence Sales and C-suite partners.

Nice to Have

• Experience in the ANZ or APAC regional marketing context, with knowledge of the local media landscape and enterprise buying culture.

• Familiarity with intent data providers (Bombora, G2 Buyer Intent) and account intelligence tools (LinkedIn Sales Navigator, ZoomInfo).

• Experience with ABX orchestration platforms and personalisation tools (Mutiny, Uberflip, Pathfactory).

• Background in managing or mentoring junior marketers or agencies.

(REQ ID: 2754)

OVERVIEW

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an Alo ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies Alo’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

As an Equal Opportunity Employer, Alo does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW 

The Visual Manager is a member of the store leadership team who deals with ALO’s visual and product strategy in the store. This individual is passionate about planning, product knowledge, analyzing reporting and visual execution – all with a lens on driving efficient and effective visual merchandising. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Lead strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and partnership of General/Store Manager  
• Effectively plans Visual floor changes through payroll management and adapting visual support to the needs of the business.
• Own visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General/Store Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy 

Flow Experience Leader 

• Oversees the execution of deliverables on sales floor, achieving KPI’s, while protecting operational efficiency and visual sets
• Collaborates and implements General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve visual and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 10-15kg safely
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

OVERVIEW

The Payroll Specialist, Australia is responsible for leading payroll operations across Australia and New Zealand within a global aggregate payroll model. This role will ensure accurate and compliant payroll processing, and partner closely with global payroll leadership, HR, Finance, and third-party providers. The Payroll Specialist will serve as the local point of accountability, balancing compliance with local statutory requirements and the consistency of global payroll governance.

RESPONSIBILITIES  

• Own end-to-end payroll delivery for all Australia and New Zealand locations, ensuring timeliness, accuracy, and compliance with local labor and tax laws.
• Manage payroll through the local payroll service providers as well as global aggregator (e.g., ADP Celergo/Strada/other providers), escalating and resolving payroll issues quickly.
• Oversee payroll funding requests, GL reconciliations, and statutory payments across the region.
• Implement strong pre- and post-payroll controls in alignment with global standards.
• Coordinate with HR and Finance for data validation, accruals, and reporting requirements.
• Establish SLAs and KPIs for Australia and New Zealand payroll performance, driving accountability and service excellence.
• Act as escalation point for payroll queries in the region, supporting employees and managers with professionalism.
• Ensure payroll compliance with all Australia and New Zealand location-specific labor regulations, tax rules, and data privacy requirements (e.g., GDPR, etc.).
• Monitor legislative changes in the region and implement necessary payroll updates.
• Serve as the regional payroll responsible person within the global payroll operating model, reporting directly to the Director, International.
• Collaborate with global payroll leadership to drive process harmonization, automation, and continuous improvement initiatives.
• Provide subject matter expertise to support new country launches, acquisitions, or payroll transitions in Australia and New Zealand.
• Represent Australia and New Zealand payroll in global governance forums, projects, and system enhancements.

QUALIFICATIONS

• Bachelor’s degree in Accounting, Finance, HR, or related field (preferred).
• 5+ years of payroll experience, with experience in retail or luxury industry as a plus
• Experience managing both Australia and New Zealand payroll in a global aggregate model (e.g., ADP, Celergo, Safeguard, Cloudpay, UKG, etc.).
• Strong understanding of statutory payroll and tax requirements across Australia and New Zealand.
• Proven experience working with global stakeholders across HR, Finance, and IT.
• Ability to thrive in a fast-paced global retail environment.
• Advanced excel skills.

ALO is bringing our elevated retail experience to Sydney CBD, and we are seeking three Assistant Store Managers to join our founding leadership team. 

We are hiring: 

• Assistant Store Manager – Sales & Service
• Assistant Store Manager – Operations
• Assistant Store Manager – Visual 

All Assistant Store Manager roles are critical members of the store leadership team, partnering closely with the Store Manager to bring ALO’s business strategy, premium guest experience, operational and visual excellence to life. 

This is an opportunity to shape culture, build a high-performing team and launch a flagship presence into the Australian market. 

The Opportunity 

As an Assistant Store Manager at ALO, you will be accountable for driving performance, elevating talent and ensuring our store operates at the highest standard. While each role has a distinct focus, both leaders are united by one north star, delivering an exceptional guest experience in a premium, high-energy environment. 

Assistant Store Manager – Sales & Service 

This leader owns the guest experience and commercial performance of the store. Your focus is guest connection, sales growth, talent elevation and commercial results. 

You will: 

• Drive sales performance and identify opportunities through data and floor observation 
• Lead, coach and develop a high-performing Sales & Service team 
• Elevate client relationships and community connection 
• Ensure optimal sales floor coverage and workforce planning 
• Partner with the Store Manager on business strategy and execution 

Assistant Store Manager – Visual 

Experience Required (both positions):  

• 3–5 years of retail leadership experience (flagship or high-volume preferred) 
• Experience within a luxury or premium retail environment is preferred 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written 
• Strong commercial acumen and comfort working with business metrics 
• Proven ability to lead through accountability and continuous coaching 
• Agile with the ability to handle multiple tasks in a changing environment 
• Entrepreneurial mindset with high personal accountability 
• Aligns with and embodies ALO’s Guiding Principles 

This is not just a store opening; it is the foundation of ALO’s continued growth in Australia. You will be part of one of the first Australian leadership teams, shaping culture, building community and setting the standard for future expansion. 

#LI-JJ1

#LI-4

#li-onsite

Objective

The Operations Manager is a member of the store leadership team who deals with ALO’s operational strategy in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

Operations Leader 

• Oversee and support execution of key operational processes 
• Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps
• Champion strong Operational standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Flow Experience Leader 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations Manager Qualifications 

• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 10-15KG
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

#LI-JA2

#LI-2

#LI-Onsite

Who are we?

HubSpot isn’t just about products - we’re about people and their growth. Our market-leading marketing, sales, and customer success software helps hundreds of thousands of businesses around the world not just grow, but grow better.

Our values live in our hearts, not our hallways. We’re building a company where people feel empowered to do their best work, wherever they are. While our ANZ office is based in Sydney’s CBD, this role is open to remote workers anywhere in Australia (unrestricted working rights required).

Why This Role?

We’ll be honest - sales isn’t easy, and it’s not for everyone. But for those who love a challenge, thrive on results, and want to launch a long-term path in sales, it’s incredibly rewarding.

If you’re looking to “try out” sales or just dip a toe in, this probably isn’t the role for you. But, if you’re the kind of person who wakes up hungry to compete, thrives on setting and smashing goals, and wants to build a career in tech sales from the ground up - we want to talk to you.

As an Outbound BDR, you’ll play a key role in HubSpot’s growth engine. You’ll be the first touchpoint for many of our future customers - sparking conversations through strategic outreach, uncovering pain points, and qualifying leads. Working closely with Account Executives, you’ll book high-quality meetings that drive pipeline, impact, and revenue. Along the way, you’ll sharpen your sales toolkit daily and gain exposure to a world-class sales organisation.

What You’ll Do:

• Own and execute outbound prospecting through high-volume outreach (60-100+ activities/day) via phone, email, and LinkedIn.
• Collaborate with Account Executives to target strategic accounts and refine outreach strategy.
• Qualify leads based on fit, need, and urgency - and book quality discovery meetings.
• Hit (and exceed) KPIs for activity, meetings delivered, and pipeline impact.
• Grow fast. Learn fast. Get coached. Apply it. Repeat.
  
  

What You Won’t Do:

• Coast. We move fast, we test, we iterate, and we compete.
• Wait for someone to tell you what to do. We value self-starters who take ownership.
• Treat this as “just a job.” This is a foundational role, setting you up for a successful long term career in sales.
  
  

We’re Looking For People Who:

✅ Are eager to grow long-term within a sales path - if your focus is split between sales and other paths like customer success, marketing, operations, etc, this role likely won’t be the best fit.
✅ Are resilient, coachable, and crave feedback to improve.
✅ Are curious and ask why, not just how.
✅ Set high standards for themselves - and hit them.
✅ Are technologically fluent, adapting to new technologies and leveraging AI in your day-to-day.
✅ Communicate clearly, write thoughtfully, and can confidently conduct a cold call.
✅ Are energised by a fast-paced environment and a bit of friendly competition.
✅ Either have past sales success or have demonstrated excellence in goal-driven roles (think: fundraising, athletics, service industry, etc).

Tools We Use (and You’ll Learn):

• HubSpot (of course)!
• LinkedIn Sales Navigator
• AI Powered Tools across all aspects of the role for research & outreach
• Slack, Zoom, LeadIQ, Google Suite, Zoominfo, and more
  
  

What are the benefits? 

• Flexible work environment with options for remote, in-office, or hybrid work setups
• Uncapped commissions
• New hire training and onboarding
• Education allowance up to USD$5,000 per annum
• Flexible Time Off Policy
• Healthcare and fitness reimbursements
• Opportunity to work with amazing colleagues who align with our HubSpot's Culture Commitments
• Opportunity to collaborate with a diverse team aligned with HubSpot’s HEART values
• Primary Caregiver Leave (16 weeks) and Secondary Caregiver Leave (6 weeks)

👉 Explore all of our benefits on the HubSpot Website 

Who are we?

HubSpot isn’t just about products - we’re about people and their growth. Our market-leading marketing, sales, and customer success software helps hundreds of thousands of businesses around the world not just grow, but grow better.

Our values live in our hearts, not our hallways. We’re building a company where people feel empowered to do their best work, wherever they are. While our ANZ office is based in Sydney’s CBD, this role is open to remote workers anywhere in Australia (unrestricted working rights required).

Why This Role?

We’ll be honest - sales isn’t easy, and it’s not for everyone. But for those who love a challenge, thrive on results, and want to launch a long-term path in sales, it’s incredibly rewarding.

If you’re looking to “try out” sales or just dip a toe in, this probably isn’t the role for you. But, if you’re the kind of person who wakes up hungry to compete, thrives on setting and smashing goals, and wants to build a career in tech sales from the ground up - we want to talk to you.

As an Outbound BDR, you’ll play a key role in HubSpot’s growth engine. You’ll be the first touchpoint for many of our future customers - sparking conversations through strategic outreach, uncovering pain points, and qualifying leads. Working closely with Account Executives, you’ll book high-quality meetings that drive pipeline, impact, and revenue. Along the way, you’ll sharpen your sales toolkit daily and gain exposure to a world-class sales organisation.

What You’ll Do:

• Own and execute outbound prospecting through high-volume outreach (60-100+ activities/day) via phone, email, and LinkedIn.
• Collaborate with Account Executives to target strategic accounts and refine outreach strategy.
• Qualify leads based on fit, need, and urgency - and book quality discovery meetings.
• Hit (and exceed) KPIs for activity, meetings delivered, and pipeline impact.
• Grow fast. Learn fast. Get coached. Apply it. Repeat.
  
  

What You Won’t Do:

• Coast. We move fast, we test, we iterate, and we compete.
• Wait for someone to tell you what to do. We value self-starters who take ownership.
• Treat this as “just a job.” This is a foundational role, setting you up for a successful long term career in sales.
  
  

We’re Looking For People Who:

✅ Are eager to grow long-term within a sales path - if your focus is split between sales and other paths like customer success, marketing, operations, etc, this role likely won’t be the best fit.
✅ Are resilient, coachable, and crave feedback to improve.
✅ Are curious and ask why, not just how.
✅ Set high standards for themselves - and hit them.
✅ Are technologically fluent, adapting to new technologies and leveraging AI in your day-to-day.
✅ Communicate clearly, write thoughtfully, and can confidently conduct a cold call.
✅ Are energised by a fast-paced environment and a bit of friendly competition.
✅ Either have past sales success or have demonstrated excellence in goal-driven roles (think: fundraising, athletics, service industry, etc).

Tools We Use (and You’ll Learn):

• HubSpot (of course)!
• LinkedIn Sales Navigator
• AI Powered Tools across all aspects of the role for research & outreach
• Slack, Zoom, LeadIQ, Google Suite, Zoominfo, and more
  
  

What are the benefits? 

• Flexible work environment with options for remote, in-office, or hybrid work setups
• Uncapped commissions
• New hire training and onboarding
• Education allowance up to USD$5,000 per annum
• Flexible Time Off Policy
• Healthcare and fitness reimbursements
• Opportunity to work with amazing colleagues who align with our HubSpot's Culture Commitments
• Opportunity to collaborate with a diverse team aligned with HubSpot’s HEART values
• Primary Caregiver Leave (16 weeks) and Secondary Caregiver Leave (6 weeks)

👉 Explore all of our benefits on the HubSpot Website 

Elevate Your Sales Career: Business Development Representative at HubSpot

HubSpot is more than just products; we're about people and their growth. Our market-leading marketing, sales, and customer success software empowers hundreds of thousands of businesses globally. Our mission is to help them grow better.

At HubSpot, we believe our values live in our hearts, not our hallways. We're a remote-first company, offering the flexibility to work from anywhere in Australia. However, we also provide an amazing in-office experience at our Sydney CBD location for those who prefer a hybrid or full-time office environment. You are empowered to choose the work environment that best suits your needs. Applicants must have unrestricted Australian working rights and be based in Australia.

We're seeking driven and ambitious Business Development Representatives (BDRs) to fuel our ANZ market growth. If you're eager to learn and ready to launch your sales career in a dynamic environment, this is your opportunity.

Why HubSpot?

🏆 Be Part of a Winning Team: Work for a company consistently recognised as a top workplace by Glassdoor and Comparably.
💰 Career Progression: Take ownership of your career growth and earnings with uncapped commissions and a clear pathway to advance to Account Executive roles within 15-18 months.
💡 Invest in Your Growth: World-class training (including a comprehensive 5-month ramping program), a USD $5,000 annual education allowance to accelerate your professional development, and access to ebooks and audiobooks through our Digital Libby.
✨ Flexible Working Arrangement: Enjoy the flexibility of remote work from anywhere in Australia, or utilise our amazing in office experience in Sydney. 
💚 We Prioritise Your Well-being: We provide a supportive environment where your well-being is paramount. This includes a private health insurance allowance, Fitness Reimbursement, access to Modern Health for mental wellness support, financial support for fertility preservation, IVF, & adoption, and a Parental Leave Scheme.
🌏 Inclusive, People-First Culture: Join a diverse and supportive team where our HEART values (Humble, Empathetic, Adaptable, Remarkable, Transparent) are at the core of our culture.

Check out the HubSpot Website to see all our wonderful Benefits

What you'll do:

As a Business Development Representative, you'll be instrumental in driving our ANZ market growth. You'll:

• Generate Qualified Leads: Drive new business by identifying and qualifying high-potential leads through strategic outreach, including high-volume prospecting to generate qualified leads, making 60+ calls per day.
• Partner with Account Executives: Work closely and collaboratively with assigned Account Executives to develop and implement appropriate prospect strategies and plans.
• Drive Sales Pipeline: Work internally with the sales management and marketing teams to ensure proper quality and quantity of discovery calls.
• Schedule Discovery Calls: Schedule discovery calls for an assigned Account Executive/Sales Representative.
• Conduct Needs Assessments: Conduct needs assessments calls with specific prospects as assigned.
• Master Consultative Selling: Develop expertise in consultative SaaS selling, leveraging cutting-edge sales frameworks and innovative prospecting techniques.

Who Are You?

✅ A strong interest in a long-term career in sales and the discipline to drive results.
✅ Track record of high achievement and the desire to meet and exceed measurable performance goals.
✅ Tenacity and perseverance - the ability to deal with and thrive on objections and rejection on a daily basis.
✅ Excellent written and verbal communication skills.
✅ The ability and desire to work in a fast-paced, challenging environment with peers who challenge you to be better.
✅ The technical aptitude to master our sales tools and naturally curious.
✅ You will also have a proven ability to drive results, be resilient during challenging situations, have a customer-first mentality and a strong growth mindset.
✅ A desire for career growth, professional development, and a competitive yet collaborative team environment.

We’ll be honest - sales isn’t easy, and it’s not for everyone. But for those who love a challenge, thrive on results, and want to launch a long-term path in sales, it’s incredibly rewarding.

If you’re looking to “try out” sales or just dip a toe in, this probably isn’t the role for you. But, if you’re the kind of person who wakes up hungry to compete, thrives on setting and smashing goals, and wants to build a career in tech sales from the ground up - we want to talk to you.

Who are we?

HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them grow better.

At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are. Our ANZ office is located in Sydney’s CBD, however this role is open to remote workers based anywhere in Australia.

What’s the role?

Our Customer Success team is on a mission to deliver best-in-class services and support to our ANZ customers. From developing creative, personalised strategies for businesses to creating resources that help people become HubSpot experts, we help our customers grow better using our software.

In ANZ, Customer Success Managers (CSMs) are trusted advisors responsible for driving customer retention and expansion outcomes. This means ensuring our customers realise measurable ROI, adopt HubSpot deeply, embrace the future of work using AI and see long-term success with our platform.

You’ll use HubSpot’s Customer Prioritisation Framework (CPF) and AI-native tools to engage the right customers at the right time, turning insights into action. By focusing on Gross Revenue Retention (GRR), you’ll help us deliver both customer value and business growth.

What will you do?

• Primary ownership and accountability for ensuring customer growth, delight, and retention for complex customers who require higher-touch service.
• Build and foster relationships with key decision makers and stakeholders across multiple customer teams
• Engage customers in strategy conversations, to derive maximum value from their investment in HubSpot
• Define what success means for your customers and produce detailed plans outlining roadmap to achieve success and share in accountability of their success
• Monitor customer health and create risk mitigation plans and Identify and develop new opportunities for expanding customer's usage of new products
• Collaborate with other HubSpot teams, and executive leadership, to ensure adoption and successful customer renewals
• Resolve customer inquiries by aligning customers with the right resources
• Be accountable for the retention of your customers along with providing forecasting insights to our Contract Management team around upcoming renewals
• Continuously improve your own skills by leveraging AI, data, and Success Excellence Metrics to consult at scale.
• Embody HubSpot’s Culture Commitments by solving for the customer, being bold and learning fast, and aligning, adapting, and going forward together.
  
  

Who are you?

• Experienced in owning, maintaining, and driving customer relationships in a quota or retention-carrying role.
• Proven track record of consistently meeting and exceeding retention or revenue goals in a SaaS or Customer Success role.
• Comfortable adopting new technologies quickly, with experience leveraging AI tools and predictive insights to scale your impact.
• Excellent communicator - clear, confident, and empathetic across phone, written, and in-person settings.
• Strong business acumen, with the ability to link HubSpot’s solutions to customer outcomes and ROI.
• Highly organised, with a high attention to detail, proactive, and able to prioritise effectively across a diverse portfolio of customers.
• Resilient, adaptable, and motivated to thrive in a fast-paced, AI-enabled environment.

What are the benefits?

• Hybrid work environment - You can choose to work from Home, Office or Flex!
• Structured new hire training and onboarding
• An education allowance up to USD$5,000 per annum
• Flexible Time Off Policy + a week of rest! 
• Private health insurance allowance & annual fitness reimbursement
• Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
• Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks
• Check out the HubSpot Website to see all our wonderful Benefits

HubSpot’s culture is driven by a shared passion for our mission and metrics. It’s a culture of amazing, growth-minded people who solve for the customer, embrace boldness and adaptability, and thrive on alignment and collaboration.

As a Lead Services Consultant, you will be responsible for guiding prospects and customers through the process of determining the right implementation and service strategy to support both their initial and long-term success with HubSpot. HubSpot is rapidly expanding upmarket, and as we serve more customers with advanced requirements and complex tech stacks, we need people who can advise and recommend the best way to deploy our software to meet our customer’s business goals. We are looking for motivated team members who have strong communication skills, a passion for solving challenging problems, strong business, and technical acumen, and the desire to help build up HubSpot’s growing enterprise team.

In this role, you’ll get to:

• Recommend the right implementation approach and ongoing services for HubSpot's complex upmarket customers, to lead the customer to long term success with HubSpot:
  • Diagnose customer need based on business objectives and technical requirements
• Create customized implementation plans and recommend services and/or Solutions Partners based on customers' unique needs
• Work directly with the customer or partner to define resource needs
• Establish clear milestones, project plans, and timelines for execution
• Present plans to the customer's Executive team
• Influence customer purchase decisions by driving urgency and certainty in recommended solutions
• Contribute to the growth of the enterprise practice by enhancing alignment between Sales and Services teams, customizing implementation solutions for customers.
• Build relationships with accredited Solutions Partners to:
  • Enhance quality of recommendations
  • Contribute to partner development by providing feedback directly and through PDMs
  • Enhance effectiveness of partner accreditations
• Provide advice and recommendations for HubSpot best practices, business process, deployment planning, and change management to HubSpot prospects

We are looking for people who:

• Have a customer first mindset and a consultative approach to problem solving
• Have deep implementation/ onboarding expertise with complex SaaS software (CRM, ERP, etc) for large, complex customers 
• Have experience helping customers drive organizational change
• Have experience driving value conversations to executive teams
• Have excellent oral and written communication skills
• Have the ability to provide a level of certainty and urgency to a customer so they feel like they are making the right decision
• Have a strategic mindset and can help customers with their long-term planning, recommending additional HubSpot products and services that will help them grow
• Are very detailed-oriented and have strong project management skills
• Have a strong technical aptitude, with a deep understanding of integrations, APIs, and technical strategy

What are the benefits?

• Stock units - so that you can share in HubSpot’s future success
• World class new hire training and onboarding
• An education allowance up to USD$5,000 per annum
• Flexible Time Off Policy + a week of rest! 
• Private health insurance allowance
• Paid 4 week sabbatical after 5 years with HubSpot
• Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
• Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks
• Check out the HubSpot Website to see all our wonderful Benefits

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Senior Software Engineering Managers independently lead groups of teams to deliver a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control or decision support. We expect Senior Software Engineering Managers to demonstrate independent end-to-end outcome ownership of software for an integrated product family, and the teams responsible for building and maintaining it. Senior Software Engineering Managers contribute as a group lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Collaborate with your Technical Lead and other managers to design and deliver on a multi-year, multi-stakeholder software roadmap that spans across multiple groups of teams and products
• Leverage internal product and program-specific engineering teams, and external third-parties, to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Manage architecture selection and design for robotic systems, including hardware selection, compute, storage and network architecture, service orchestration and other software platform concerns that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Influence the design and development of a company wide roadmap for software inputs to autonomous systems, ensuring it meets the needs of your group
• Manage a group of teams that develop software that runs on- and off- platform, using a variety of technologies
• Influence peers and executives within your broader cross-functional engineering organization, ensuring that software engineers who are employed in cross-functional engineering teams reporting to your peers are appropriately employed and managed
• Act as a subject matter expert for software engineering, representing software equities in a multi-stakeholder environment including engineering, business and sales leadership
• Drive the design and implementation of development processes for the initial delivery and subsequent iteration of software, including full lifecycle testing
• Build and manage a 12 - 36 month roadmap for your group, nested within broader organisational and company roadmap
• Manage an allocated budget for your group
• Manage programmatic risk for your group, and collaborate with your Technical Lead to manage technical risk, including sound and timely decision making
• Lead by example as a technically competent, trustworthy, and accountable leader
• Contribute to the development of organizational vision and strategy, then communicate it effectively to your group
• Define, document, gain consensus for, and communicate appropriate goals and plans for your group, derived from broader organizational vision, strategy, and priorities
• Build your subordinate teams and managers through mentoring, professional development, career management, and collaboration with Anduril’s recruiting and people functions
• Work as a leader of a multi-disciplinary engineering group of 10 - 24 members, including as a mentor and manager for engineers and managers from differing backgrounds, and with “dotted line” responsibility for an additional 10 - 24 software engineers that report to your peers
• Report to a manager who typically will not have a background in software engineering
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a senior management position within a high performing technology organization
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Capacity to lead a group that works holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the owner for a software platform spanning multiple integrated products, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation management, sustainment and evolution
• Capacity learn and grow individually, while mentoring team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system and/or autonomous vehicle
• Experience writing backend services or embedded software in C, C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience working with a RTOS
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Familiarity with communications busses and protocols (e.g. CAN, CANFD, UART/RS232/RS422/RS485, SPI, QSPI, I2C, Ethernet, ARINC-825, ARINC-429, MIL-STD-1553, etc).
• Experience with development of high assurance safety critical software, including with DO-178, IEC 61508, or similar standards
• Experience in design and development of embedded applications in autonomous vehicle software systems.
• Experience in developing interfaces to sensors and actuators.
• Experience working with and testing electrical and mechanical systems.
• Familiarity with navigation and communications systems.
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineering Manager, such as Software Engineering Director

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Software Engineering Managers independently lead teams to deliver a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control or decision support. We expect Software Engineering Managers to demonstrate end-to-end outcome ownership of a major system within an integrated product, and the team responsible for building and maintaining it. Software Engineering Managers contribute as a team lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Empathize with end-users and drive solutions that balance their needs with external constraints, restrictions and requirements in a multi-stakeholder environment
• Be accountable for software enabled solutions that are deployed to customers, optimizing for the delivery of value to the end-user
• Collaborate with your Technical Lead to architect scalable software that rapidly delivers capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Co-ordinate your teams roadmap and execution with other teams across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Contribute to the design, implementation and execution of development processes for the initial delivery and subsequent iteration of vehicle and mission software, including full lifecycle testing, monitoring and operation
• Manage a 6 - 18 month roadmap for your team, nested within broader organisational roadmap
• Manage an allocated budget for your team
• Manage programatic risk for your team, and collaborate with your Technical Lead to manage technical risk, including sound and timely decision making
• Lead by example as a technically competent, trustworthy, and accountable team lead
• Communicate organizational vision, strategy, and direction to your team.
• Define, document, gain consensus for, and communicate appropriate goals and plans for your team, derived from broader organizational vision, strategy, and priorities
• Build your team through mentoring, professional development, career management, and collaboration with Anduril’s recruiting and people functions
• Work as a leader of a multi-disciplinary engineering team of 4 - 10 members, including as a mentor and manager for Engineers from differing backgrounds
• Report to a manager who may or may not have a background in software engineering
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a management position within a high performing technology organization
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Capacity to lead a team that works holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the owner for a software system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation management, sustainment and evolution
• Capacity learn and grow individually, while mentoring team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system and/or autonomous vehicle
• Experience writing backend services or embedded software in C, C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience working with a RTOS
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Familiarity with communications busses and protocols (e.g. CAN, CANFD, UART/RS232/RS422/RS485, SPI, QSPI, I2C, Ethernet, ARINC-825, ARINC-429, MIL-STD-1553, etc).
• Experience with development of high assurance safety critical software, including with DO-178, IEC 61508, or similar standards
• Experience in design and development of embedded applications in autonomous vehicle software systems.
• Experience in developing interfaces to sensors and actuators.
• Experience working with and testing electrical and mechanical systems.
• Familiarity with navigation and communications systems.
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Software Engineering Manager, such as Senior Software Engineering Manager

ABOUT THE TEAM

We are seeking an experienced international trade compliance leader to help build a best-in-class trade compliance program supporting the EMEA/APAC region. The International Trade Compliance team is responsible for providing strategic, high-level trade compliance advice and guidance to internal business and engineering teams as well as owning day-to-day tactical execution. Anduril is a fast-growing defence products company at the early stages of growth. Consistent with this fast growth, members of Anduril’s ITC team must be resourceful, creative, and eager to take ownership of complex matters.

ABOUT THE JOB

We are looking for International Trade Compliance Leader to join our rapidly growing team in Sydney. In this role, you will be responsible for driving international trade controls and policies to protect and guide the development of commercial dual-use and defence technology across the APAC region, as an expert in applicable US and non-US export control laws and regulations. The role will be a key interface between engineering, program management, compliance, and senior leadership to ensure that product teams are in line with engineering goals and compliance frameworks. This person will be responsible for designing and managing controls plans for commercial dual-use and defence platforms across the region and ensuring compliance with U.S. and global export control regulations. You will provide strategic guidance and regulatory expertise, achieving positive outcomes supporting Anduril’s global growth objectives.

WHAT YOU’LL DO

• Design and implement trade compliance policies, protections, and infrastructure to ensure engineering/ program development meets schedule objectives, consistent with ITAR, EAR, and local country laws/regulations of EU, UK, or Australia.
• Coordinate with external partners (e.g., customers, suppliers, in-region government agencies, etc.) to ensure product roadmaps align with internal compliance posture and pivot accordingly
• Develop country-specific classification decision rationale, heuristics and methodology for Anduril programs to improve efficiency in classification while maintaining accuracy
• Leverage AI for rapid risk-mitigated determinations
• Support the release of technology and data to internal and external stakeholders
• Deploy and maintain country-specific J/C training curricula and robust methodologies to meet cost and performance metrics
• Apply for and manage country-specific export authorizations, when required
• Oversee country-specific export authorizations, ensuring compliance with license scope, provisos and associated conditions
• Support the logistics team on hardware exports and imports as appropriate
• Provide guidance and training to Anduril regional teams on ITAR, EAR and country-specific regulations as appropriate
• Perform compliance assessments, identifying and mitigating compliance risks, of export/import authorizations and related transactions and assist in any investigations of potential compliance issues
• Lead working groups, independent projects, and collaborative efforts with within the compliance function or cross-functionally driving ITC program enhancements
• Support and implement corrective actions that result from compliance issues
• Navigate co-production, co-development, and offset projects across multiple countries, ensuring compliance with US export regulations and country-specific trade laws
• Manage Defence export portal for license applications, tracking, and reporting (RR)
• Evaluate and review commodities, including hardware, software, and technical data, for export license eligibility under AUKUS and other international trade control frameworks
• Communicate and collaborate with regulators and outside counsel to address export compliance matters
• Stay updated on regulatory changes and export compliance requirements, providing timely insights and guidance to leadership
• Provide guidance on the use of collaborative environments for sharing technical information across borders

REQUIRED QUALIFICATIONS

• Ability to travel +25%
• Understanding of engineering concepts across software and hardware and development principles to be able to craft policies and procedures to segregate commercial and export controlled technology development
• Strong understanding of the U.S. and non-U.S. export regulations, including relevant classifications pertaining to aerospace parts, electronics, computers, IT equipment, encryption technology, and navigational hardware, etc.
• +10 years experience in product development, defence technology, startups, defence contracting or similar
• +5 years experience in trade compliance, international trade controls, international contracts management
• A superpower for smashing through regulatory roadblocks
• Ability to obtain and maintain a NV2 Security Clearance

PREFERRED QUALIFICATIONS

• Experience with AUKUS partnership frameworks, including export compliance, license management, and cross-border collaboration requirements
• Experience with customs and import filings, including managing Free Trade Agreements (FTAs), temporary imports, and processing ATA Carnets for duty-free and tax-free international transactions
• Experience in group 3-5 UAS, UUVs, or robotic systems product development or concepts
• Experience working with or supporting government contracts
• Experience in managing development infrastructure and training technical teams
• Experience designing and implementing technology control plans
• An understanding of the distinctives and intersection of Lean Product and Process Development, Agile Software Development, and Lean Production
• Knowledge of exportability considerations and experience incorporating export control compliance into product development plans
• Understanding of Missile Technology Control Regime (MTCR) guidelines

Note that this is an onsite role based in of one of our offices in Sydney, Melbourne or Canberra.

ABOUT THE TEAM

We are seeking an experienced international trade compliance leader to help build a best-in-class trade compliance program supporting the EMEA/APAC region. The International Trade Compliance team is responsible for providing strategic, high-level trade compliance advice and guidance to internal business and engineering teams as well as owning day-to-day tactical execution. Anduril is a fast-growing defence products company at the early stages of growth. Consistent with this fast growth, members of Anduril’s ITC team must be resourceful, creative, and eager to take ownership of complex matters.

ABOUT THE JOB

We are looking for International Trade Compliance Leader to join our rapidly growing team in Sydney. In this role, you will be responsible for driving international trade controls and policies to protect and guide the development of commercial dual-use and defence technology across the APAC region, as an expert in applicable US and non-US export control laws and regulations. The role will be a key interface between engineering, program management, compliance, and senior leadership to ensure that product teams are in line with engineering goals and compliance frameworks. This person will be responsible for designing and managing controls plans for commercial dual-use and defence platforms across the region and ensuring compliance with U.S. and global export control regulations. You will provide strategic guidance and regulatory expertise, achieving positive outcomes supporting Anduril’s global growth objectives.

WHAT YOU’LL DO

• Design and implement trade compliance policies, protections, and infrastructure to ensure engineering/ program development meets schedule objectives, consistent with ITAR, EAR, and local country laws/regulations of EU, UK, or Australia.
• Coordinate with external partners (e.g., customers, suppliers, in-region government agencies, etc.) to ensure product roadmaps align with internal compliance posture and pivot accordingly
• Develop country-specific classification decision rationale, heuristics and methodology for Anduril programs to improve efficiency in classification while maintaining accuracy
• Leverage AI for rapid risk-mitigated determinations
• Support the release of technology and data to internal and external stakeholders
• Deploy and maintain country-specific J/C training curricula and robust methodologies to meet cost and performance metrics
• Apply for and manage country-specific export authorizations, when required
• Oversee country-specific export authorizations, ensuring compliance with license scope, provisos and associated conditions
• Support the logistics team on hardware exports and imports as appropriate
• Provide guidance and training to Anduril regional teams on ITAR, EAR and country-specific regulations as appropriate
• Perform compliance assessments, identifying and mitigating compliance risks, of export/import authorizations and related transactions and assist in any investigations of potential compliance issues
• Lead working groups, independent projects, and collaborative efforts with within the compliance function or cross-functionally driving ITC program enhancements
• Support and implement corrective actions that result from compliance issues
• Navigate co-production, co-development, and offset projects across multiple countries, ensuring compliance with US export regulations and country-specific trade laws
• Manage Defence export portal for license applications, tracking, and reporting (RR)
• Evaluate and review commodities, including hardware, software, and technical data, for export license eligibility under AUKUS and other international trade control frameworks
• Communicate and collaborate with regulators and outside counsel to address export compliance matters
• Stay updated on regulatory changes and export compliance requirements, providing timely insights and guidance to leadership
• Provide guidance on the use of collaborative environments for sharing technical information across borders

REQUIRED QUALIFICATIONS

• Ability to travel +25%
• Understanding of engineering concepts across software and hardware and development principles to be able to craft policies and procedures to segregate commercial and export controlled technology development
• Strong understanding of the U.S. and non-U.S. export regulations, including relevant classifications pertaining to aerospace parts, electronics, computers, IT equipment, encryption technology, and navigational hardware, etc.
• +10 years experience in product development, defence technology, startups, defence contracting or similar
• +5 years experience in trade compliance, international trade controls, international contracts management
• A superpower for smashing through regulatory roadblocks
• Ability to obtain and maintain a NV2 Security Clearance

PREFERRED QUALIFICATIONS

• Experience with AUKUS partnership frameworks, including export compliance, license management, and cross-border collaboration requirements
• Experience with customs and import filings, including managing Free Trade Agreements (FTAs), temporary imports, and processing ATA Carnets for duty-free and tax-free international transactions
• Experience in group 3-5 UAS, UUVs, or robotic systems product development or concepts
• Experience working with or supporting government contracts
• Experience in managing development infrastructure and training technical teams
• Experience designing and implementing technology control plans
• An understanding of the distinctives and intersection of Lean Product and Process Development, Agile Software Development, and Lean Production
• Knowledge of exportability considerations and experience incorporating export control compliance into product development plans
• Understanding of Missile Technology Control Regime (MTCR) guidelines

Note that this is an onsite role based in of one of our offices in Sydney, Melbourne or Canberra.

ABOUT THE TEAM

We are seeking an experienced international trade compliance leader to help build a best-in-class trade compliance program supporting the EMEA/APAC region. The International Trade Compliance team is responsible for providing strategic, high-level trade compliance advice and guidance to internal business and engineering teams as well as owning day-to-day tactical execution. Anduril is a fast-growing defence products company at the early stages of growth. Consistent with this fast growth, members of Anduril’s ITC team must be resourceful, creative, and eager to take ownership of complex matters.

ABOUT THE JOB

We are looking for International Trade Compliance Leader to join our rapidly growing team in Sydney. In this role, you will be responsible for driving international trade controls and policies to protect and guide the development of commercial dual-use and defence technology across the APAC region, as an expert in applicable US and non-US export control laws and regulations. The role will be a key interface between engineering, program management, compliance, and senior leadership to ensure that product teams are in line with engineering goals and compliance frameworks. This person will be responsible for designing and managing controls plans for commercial dual-use and defence platforms across the region and ensuring compliance with U.S. and global export control regulations. You will provide strategic guidance and regulatory expertise, achieving positive outcomes supporting Anduril’s global growth objectives.

WHAT YOU’LL DO

• Design and implement trade compliance policies, protections, and infrastructure to ensure engineering/ program development meets schedule objectives, consistent with ITAR, EAR, and local country laws/regulations of EU, UK, or Australia.
• Coordinate with external partners (e.g., customers, suppliers, in-region government agencies, etc.) to ensure product roadmaps align with internal compliance posture and pivot accordingly
• Develop country-specific classification decision rationale, heuristics and methodology for Anduril programs to improve efficiency in classification while maintaining accuracy
• Leverage AI for rapid risk-mitigated determinations
• Support the release of technology and data to internal and external stakeholders
• Deploy and maintain country-specific J/C training curricula and robust methodologies to meet cost and performance metrics
• Apply for and manage country-specific export authorizations, when required
• Oversee country-specific export authorizations, ensuring compliance with license scope, provisos and associated conditions
• Support the logistics team on hardware exports and imports as appropriate
• Provide guidance and training to Anduril regional teams on ITAR, EAR and country-specific regulations as appropriate
• Perform compliance assessments, identifying and mitigating compliance risks, of export/import authorizations and related transactions and assist in any investigations of potential compliance issues
• Lead working groups, independent projects, and collaborative efforts with within the compliance function or cross-functionally driving ITC program enhancements
• Support and implement corrective actions that result from compliance issues
• Navigate co-production, co-development, and offset projects across multiple countries, ensuring compliance with US export regulations and country-specific trade laws
• Manage Defence export portal for license applications, tracking, and reporting (RR)
• Evaluate and review commodities, including hardware, software, and technical data, for export license eligibility under AUKUS and other international trade control frameworks
• Communicate and collaborate with regulators and outside counsel to address export compliance matters
• Stay updated on regulatory changes and export compliance requirements, providing timely insights and guidance to leadership
• Provide guidance on the use of collaborative environments for sharing technical information across borders

REQUIRED QUALIFICATIONS

• Ability to travel +25%
• Understanding of engineering concepts across software and hardware and development principles to be able to craft policies and procedures to segregate commercial and export controlled technology development
• Strong understanding of the U.S. and non-U.S. export regulations, including relevant classifications pertaining to aerospace parts, electronics, computers, IT equipment, encryption technology, and navigational hardware, etc.
• +10 years experience in product development, defence technology, startups, defence contracting or similar
• +5 years experience in trade compliance, international trade controls, international contracts management
• A superpower for smashing through regulatory roadblocks
• Ability to obtain and maintain a NV2 Security Clearance

PREFERRED QUALIFICATIONS

• Experience with AUKUS partnership frameworks, including export compliance, license management, and cross-border collaboration requirements
• Experience with customs and import filings, including managing Free Trade Agreements (FTAs), temporary imports, and processing ATA Carnets for duty-free and tax-free international transactions
• Experience in group 3-5 UAS, UUVs, or robotic systems product development or concepts
• Experience working with or supporting government contracts
• Experience in managing development infrastructure and training technical teams
• Experience designing and implementing technology control plans
• An understanding of the distinctives and intersection of Lean Product and Process Development, Agile Software Development, and Lean Production
• Knowledge of exportability considerations and experience incorporating export control compliance into product development plans
• Understanding of Missile Technology Control Regime (MTCR) guidelines

Note that this is an onsite role based in of one of our offices in Sydney, Melbourne or Canberra.

Our Customer Success team is at the heart of Asana’s mission to build the Agentic Enterprise, helping customers maximize value as they climb the "context ladder"—from individual task management to enterprise-wide intelligence. We are seeking a visionary and tenured leader to serve as the Head of Customer Success for APAC. Based in our Sydney office, you will lead a high-performing organization across one of our most complex regions and act as a primary architect for the "CS Org of the Future". You will drive the shift toward an AI-powered model where context-aware execution enables customers to move from "doing" work to "guiding" it.

This role is based in our Sydney office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. Most Asanas have the option to work from home on Mondays and Fridays. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Define and execute a multi-year CS strategy for APAC that accounts for the unique cultural, linguistic, and market complexities across the territory.
• Own the regional P&L for Customer Success, driving key performance indicators including Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and customer advocacy.
• Champion the Agentic Enterprise mindset, consulting with C-suite executives on how to scale value through durable context and AI-led orchestration.
• Lead and mentor a high-performing team of CS leaders and individual contributors, fostering a culture of excellence and a "self-driving" organizational mindset.
• Forge deep cross-functional partnerships with regional Sales, Marketing, and Product leaders to align on account strategy and regional growth targets.
• Influence the global product roadmap by surfacing deep market insights from the APAC region to ensure AI capabilities meet diverse market needs

About you

• Tenured Leadership: 5+ years of experience in Customer Success or client-facing leadership role within the SaaS industry, with a proven track record of managing large-scale regional organizations.
• Regional Expertise: Deep knowledge of the APAC market landscape and the ability to navigate diverse business cultures and regulatory environments.
• AI Visionary: Advanced understanding of "Agentic AI" and the ability to articulate how durable context and orchestration drive business value.
• Self-Starter & Problem Solver: A proactive leader who thrives in ambiguity and is passionate about finding innovative solutions to complex organisational challenges.
• Influential Partner: Exceptional ability to build consensus and influence stakeholders across global, matrixed organizations.
• Change Agent: Proactive problem solver who thrives in ambiguity and is passionate about building the future of how companies operate in an AI-centric world.
• Emerging Tech Curiosity: Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our mission. We provide equitable and competitive benefits packages that support our employees worldwide, including:

• Mental health, wellness, and fitness benefits.
• Career coaching and support.
• Inclusive family-building benefits.
• Long-term savings or retirement plans.
• In-office culinary options tailored to dietary preferences.

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

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