The Platform Engineer (Encryption & Data Security) is responsible for designing, building, and operating platform capabilities that ensure secure data handling across the organization. This role focuses on encryption, certificate lifecycle management, and data classification/labeling, enabling development teams to securely build and operate services by default. 

What You’ll Do

• Design, implement, and maintain secure infrastructure services supporting over 30 development teams. 
• Design and operate end-to-end encryption strategies across: 
  • Service-to-service 
  • Data at rest 
  • Data in transit
• Develop and manage infrastructure as code using GitOps principles.
• Manage and optimize AWS cloud infrastructure for scalability, reliability, and security.
• Collaborate closely with development teams to ensure effective integration and smooth operations.
• Participate in on-call rotations to ensure infrastructure availability and incident response.
• Monitor, troubleshoot, and resolve issues across infrastructure, networks, and applications.
• Implement and maintain best practices for system security, reliability, and performance.
• Communicate effectively with cross-functional teams to gather requirements and deliver robust solutions. 

What You'll Bring

• Deep understanding of TLS, PKI and certificate chains
• Encryption fundamentals (symmetric/asymmetric, key rotation)
• Demonstrated ability to collaborate effectively within a team environment
• Experience in platform engineering, site reliability engineering, or a related field.
• Proficiency in at least one programming language.
• Experience with at least one Infrastructure as Code tool or provider.
• Deep expertise in Amazon Web Services (AWS), including core services such as EC2, S3, VPC, EKS, ALB/ELB, and Transit Gateway.
• Strong Linux engineering skills, including networking, storage, and operating system fundamentals
• Solid understanding of network security fundamentals and experience with CDNs.
• Experience deploying and managing infrastructure through GitOps pipelines.
• Strong problem-solving and debugging abilities in complex distributed systems.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail. 

Preferred Qualifications

• Experience working within compliance and regulatory frameworks (CMMC and FedRamp is a plus). 
• Familiarity with additional programming languages such as Go or Java. 
• Experience with large-scale distributed systems. 
• Knowledge of messaging systems such as RabbitMQ or Kafka. 
• Understanding of cloud security best practices. 
• Understanding of microservices architectures and distributed systems technologies. 
• Relevant AWS certifications. 
• Experience with automated certificate rotation services 

The Role

We are looking for an outstanding Integrations Developer for Recorded Future’s Integrations team. You will be joining a group of talented developers that share a common interest in making Recorded Future’s data available in various other systems and platforms. The core focus for this role is the integrations between the Recorded Future platform and the tools used by organizations to protect their IT infrastructure. Some examples of such tools are SIEM systems (e.g. Splunk, and Google SecOps), SOAR systems (e.g.  Splunk SOAR, XSOAR), Incident Response systems (e.g. ServiceNow), or TIPs (e.g MISP). We’re the bridge between our data and our client’s systems. We’re a full-cycle/full-stack development team - meaning that you will be part of the complete life cycle of integration from concept and design to implementation, maintenance, and eventually end-of-life. 

What You'll Do

• Own and drive Integrations development work with the main focus on the security and threat intelligence space
• Continuously design, develop and deploy integration services focusing on high availability, excellent quality, low latency, and performance.
• Testing methodologies for automated build and test pipelines
• Troubleshoot and resolve customer issues (third-line support)
• Support driving improvements, strategy, and collaboration across teams.

What You'll Bring

• Advanced understanding of working with APIs in various environments
• Passion for and experience in robust multi-platform code development
• Fluency in multiple programming languages, primarily Python and Javascript
• Ability to work from high-level architecture design down to efficient code
• Knowledge and curiosity on how integration platforms work and how a platform expects integrations to integrate
• Experience with Linux
• Ability to take the initiative and collaborate across teams
• Ability to work in a fast-paced environment
• Relevant education or experience

You should also love new stuff! At Recorded Future, you will get a chance to play with new technology, evaluate it, and see what’s most appropriate for solving real-world problems. You have at least a couple of years of coding experience. You are a self-starter and have excellent communication skills.

Preferred Qualifications

• Cyber Security / Threat Intelligence education and experience
• A good understanding of system design, data structures, and algorithms
• Experience in working with test frameworks (e.g., pytest, selenium)
• Knowledge of CI/CD in github
• Experience working with Splunk, XSOAR, ServiceNow, or any other system in the Security or Threat Intelligence space
• Comfortable working in global and remote teams

The Platform Engineer (Encryption & Data Security) is responsible for designing, building, and operating platform capabilities that ensure secure data handling across the organization. This role focuses on encryption, certificate lifecycle management, and data classification/labeling, enabling development teams to securely build and operate services by default. 

What You’ll Do

• Design, implement, and maintain secure infrastructure services supporting over 30 development teams. 
• Design and operate end-to-end encryption strategies across: 
  • Service-to-service 
  • Data at rest 
  • Data in transit
• Develop and manage infrastructure as code using GitOps principles.
• Manage and optimize AWS cloud infrastructure for scalability, reliability, and security.
• Collaborate closely with development teams to ensure effective integration and smooth operations.
• Participate in on-call rotations to ensure infrastructure availability and incident response.
• Monitor, troubleshoot, and resolve issues across infrastructure, networks, and applications.
• Implement and maintain best practices for system security, reliability, and performance.
• Communicate effectively with cross-functional teams to gather requirements and deliver robust solutions. 

What You'll Bring

• Deep understanding of TLS, PKI and certificate chains
• Encryption fundamentals (symmetric/asymmetric, key rotation)
• Demonstrated ability to collaborate effectively within a team environment
• Experience in platform engineering, site reliability engineering, or a related field.
• Proficiency in at least one programming language.
• Experience with at least one Infrastructure as Code tool or provider.
• Deep expertise in Amazon Web Services (AWS), including core services such as EC2, S3, VPC, EKS, ALB/ELB, and Transit Gateway.
• Strong Linux engineering skills, including networking, storage, and operating system fundamentals
• Solid understanding of network security fundamentals and experience with CDNs.
• Experience deploying and managing infrastructure through GitOps pipelines.
• Strong problem-solving and debugging abilities in complex distributed systems.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail. 

Preferred Qualifications

• Experience working within compliance and regulatory frameworks (CMMC and FedRamp is a plus). 
• Familiarity with additional programming languages such as Go or Java. 
• Experience with large-scale distributed systems. 
• Knowledge of messaging systems such as RabbitMQ or Kafka. 
• Understanding of cloud security best practices. 
• Understanding of microservices architectures and distributed systems technologies. 
• Relevant AWS certifications. 
• Experience with automated certificate rotation services 

The Platform Engineer (Encryption & Data Security) is responsible for designing, building, and operating platform capabilities that ensure secure data handling across the organization. This role focuses on encryption, certificate lifecycle management, and data classification/labeling, enabling development teams to securely build and operate services by default. 

What You’ll Do

• Design, implement, and maintain secure infrastructure services supporting over 30 development teams. 
• Design and operate end-to-end encryption strategies across: 
  • Service-to-service 
  • Data at rest 
  • Data in transit
• Develop and manage infrastructure as code using GitOps principles.
• Manage and optimize AWS cloud infrastructure for scalability, reliability, and security.
• Collaborate closely with development teams to ensure effective integration and smooth operations.
• Participate in on-call rotations to ensure infrastructure availability and incident response.
• Monitor, troubleshoot, and resolve issues across infrastructure, networks, and applications.
• Implement and maintain best practices for system security, reliability, and performance.
• Communicate effectively with cross-functional teams to gather requirements and deliver robust solutions. 

What You'll Bring

• Deep understanding of TLS, PKI and certificate chains
• Encryption fundamentals (symmetric/asymmetric, key rotation)
• Demonstrated ability to collaborate effectively within a team environment
• Experience in platform engineering, site reliability engineering, or a related field.
• Proficiency in at least one programming language.
• Experience with at least one Infrastructure as Code tool or provider.
• Deep expertise in Amazon Web Services (AWS), including core services such as EC2, S3, VPC, EKS, ALB/ELB, and Transit Gateway.
• Strong Linux engineering skills, including networking, storage, and operating system fundamentals
• Solid understanding of network security fundamentals and experience with CDNs.
• Experience deploying and managing infrastructure through GitOps pipelines.
• Strong problem-solving and debugging abilities in complex distributed systems.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail. 

Preferred Qualifications

• Experience working within compliance and regulatory frameworks (CMMC and FedRamp is a plus). 
• Familiarity with additional programming languages such as Go or Java. 
• Experience with large-scale distributed systems. 
• Knowledge of messaging systems such as RabbitMQ or Kafka. 
• Understanding of cloud security best practices. 
• Understanding of microservices architectures and distributed systems technologies. 
• Relevant AWS certifications. 
• Experience with automated certificate rotation services 

Title: Senior Software Engineer

Location: Sweden, Stockholm or Canada; Toronto (hybrid work model)

Experience: Senior

Job Function:  Engineering 

Employment Type: Full-Time

Industry: Computer Network & Security

About the position

Keyfactor is looking for a highly capable and motivated Senior (Java) Software Engineer to join one of our agile teams. Your primary focus, together with the team is to support the continued growth of our flagship PKI Product offering. You have demonstrable experience in developing professional Java-based systems and have probably had a core engineering role in a product business. While an experience or an interest in this PKI, is meriting, it is more important for us to find someone who is passionate and capable, with the right mindset to be a part of helping us scale and become increasingly self-organizing. 

Job Responsibilities

• Design, implement, and maintain software features and functionality. 
• Conduct code reviews, pull requests and ensure adherence to coding standards. 
• Work closely with other engineers and cross-functional teams to solve complex problems. 
• Contribute to the improvement of software development processes and practices. 
• Identify and resolve technical issues and performance bottlenecks. 
• Provide guidance and support to less experienced engineers. 
• Work closely with the Quality Assurance teams and participate in QA efforts when needed. 
• Participate in internal and external product support when needed. 
• Contribute to technical documentation and project reports. 
• Engage in Agile ceremonies and contribute to iterative development processes. 

Minimum Qualification, Education, and Skills

Capabilities

• Excellent knowledge of Java software development and architecture.
• Strong experience of Java Enterprise (Jakarta EE).
• Deep knowledge of databases/SQL.
• Good knowledge of Linux.
• Knowledge of web application server and container deployment.
• Good knowledge of RESTful API.
• Extensive knowledge of software development in Agile environments. 
• Knowledge and experience in developing secure software. 
• Good knowledge of quality assurance methodologies and the system development life cycle. 
• Strategic thinking, exceptional problem-solving abilities, high-level proficiency in relevant tools and technologies.
• Proficiency in design patterns, strong architectural skills, and advanced debugging abilities.
• Ability to lead complex projects, drive strategic initiatives, and influence decision-making. 
• Ability to take ownership of complex tasks, mentor team members, and drive technical improvements.
• Deep knowledge of software architecture principles, code optimization, and continuous integration practices.

Leadership & Ownership

• Ability to lead complex technical initiatives and influence technical decision-making.
• Strong sense of ownership, with the ability to drive complex tasks to completion.
• Experience mentoring engineers and driving continuous technical improvement.

Who You Are

• Open-minded, adaptable team player who actively contributes to collaboration and knowledge sharing.
• Strong communicator with excellent interpersonal skills, effective with both technical and non-technical stakeholders. 
• Self-driven, action-oriented, and comfortable working both independently and collaboratively.
• Customer-focused mindset with a passion for delivering high-quality, impactful solutions.
• Positive, solution-oriented attitude with a strong sense of accountability.
• Excellent analytical skills, able to break down complex problems into actionable solutions. 
• Highly organized and able to manage priorities in fast-paced environments.

Experience

• Proven track record of working in Agile environments, with strong familiarity with Agile methodologies, tools, and best practices. 
• Demonstrated ability to mentor and support less experienced engineers, acting as a role model within the team. 
• Extensive knowledge of industry trends, company strategy, and cross-functional processes. 
• Strong command of English, both written and spoken, with the ability to communicate clearly in a professional environment. 
• Experience or knowledge in Public Key Infrastructure (PKI) is considered a strong advantage, but not required. 
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 
• Strong demonstrable experience in software engineering or a related field. 

  #LI-NA1

Title: Engineering Manager (contract title will be Manager, Engineering)

Location: Sweden, Stockholm (Hybrid - minimum 2 days a week in office)

Experience: Senior

Job Function:  Engineering 

Employment Type: Full-Time

Industry: Computer Network & Security

About the position

Keyfactor is looking for a highly capable and motivated Engineering Manager to lead an engineering team working on our flagship PKI product offering. In this role, you will combine strong technical understanding with exceptional people leadership to build, coach, and empower a high-performing team. Your primary focus will be enabling your team to deliver scalable, secure, and high-quality software while fostering a culture of ownership, continuous improvement, and collaboration.

Job Responsibilities

• Build, coach, and empower a high‑performing, inclusive engineering team; attract, hire, and retain top talent.
• Foster a culture of ownership, experimentation, and continuous learning; celebrate wins and learn from failures.
• Provide ongoing mentorship, career guidance, and timely feedbackwith clear growth plans.
• Align engineering work to product strategy and business outcomes; translate strategy into technical direction.
• Collaborate closely with Product Management, to deliver end‑to‑end value.
• Evolve lightweight, data‑informed processes.
• Raise the bar on engineering effectiveness, reliability, and quality(e.g., test coverage, cycle time), which also includes creating and maintaining metrics to facilitate this.
• Own availability, performance, and security in production.

Minimum Qualification, Education, and Skills

Capabilities

• BSc./M.Sc. in Computer Science, Engineering, or related field - advanced degree preferred.
• Significant experience in software engineering, including 2+ years leading or managing engineers.
• Excellent people leadership, organizational, and stakeholder management skills.
• Proven ability to improve team execution and processes; outstanding written and verbal communication.
• Experience managing geographically distributed teams across time zones.
• Strong grasp of the software development lifecycle and Agile methodologies (Scrum/Kanban), with hands‑on CI/CD/DevOps
• Experience leading teams building for Windows, Linux, and macOS
• Familiarity with our technical stack, including:
  • • Core technologies: Java 17/21, Jakarta EE 10 (JEE10), EJB 3.x, JSF, Hibernate
    • Deployment: WildFly /JBoss, Docker, Kubernetes, MySQL/PostgreSQL
    • CI/CD: Jenkins, Jenkins X, Docker, GitLab CI
    • Version control: Git (GitLab)
• Knowledge of distributed systems, API‑centric architecture, test automation, observability, and secure development

Who you are:

• An open‑minded, inclusive leader who inspires with clarity, empathy, and technical credibility.
• A strong communicator and collaborator who builds alignment and healthy team dynamics.
• Energized by a dynamic, scaling environment; comfortable with ambiguity and change.
• Customer‑focussed and product‑minded; you make trade‑offs explicit to maximize impact.
• Bias‑to‑action with an ownership mindset; you hold yourself and others accountable.
• Self‑directed and proactive; you anticipate risks and remove blockers.
• Positive, pragmatic, and resilient - a “can‑do” teammate with first‑class problem‑solving
• Structured and organized, able to bring clarity and focus to complex work.

Experience

• Built and led high‑performing teams (8-15 engineers), including hiring, onboarding, and talent development.
• Mentored engineers (from Associate to Senior level); established coaching practices, growth frameworks, and clear expectations.
• Shipped production systems end‑to‑end using Agile ways of working; partnered with Product on roadmaps and prioritization.
• Improved key delivery and quality metrics.
• Responsible for products in production, including; incident response, and post‑incident reviews.
• Fluent in English, with excellent oral and written communication.
• Experience with digital certificates / PKI is a plus.

  #LI-NA1

The Position

The Solution Engineer will be the primary technical sales resource for our Sweden regional sales team and will assist in identifying customer challenges and driving technical alignment between customer needs and the OPSWAT solutions. You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers while advancing the sales process.

At the same time, you will be a liaison to the engineering team to drive the direction of the product. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of supporting large and complex enterprise sales.

What You Will Be Doing:

• Work with the OPSWAT sales team as well as partners to drive Enterprise business 
• Manage customer requirements, expectations, and solution buy-in
• Build customer’s confidence and awareness in our products/solutions
• Manage, deliver, and present detailed responses to industry RFPs
• Train and certify resellers and partners
• Present at Conferences and Seminars
• Support proof of concepts, implementations and installs as needed to successfully satisfy customer requirements

What We Need from You:

• 5+ years of cybersecurity or networking software sales engineering or technical sales experience 
• Excellent track record in developing new business and meeting/exceeding sales targets 
• Comfortable leading discussions within the cybersecurity domain to all customer levels (CISO to IT administrator)
• Strong presentation and application demo skills 
• Experience installing and troubleshooting enterprise applications in Windows and Linux environments
• A self-motivator who thrives on identifying and resolving customer pain points.

It Would Be Nice If You Had:

• Experience in enterprise software or networking solutions, ideally within the network or device security space
• Knowledge of Sandbox and anti-malware products and markets
• A technical understanding of APIs
• Experience working with CRM software

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

 Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Hungry to learn new technologies and tools
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Bonus points if you have:

Experience with LinuxExperience with Python developmentKnowledge of Kubernetes & kubectlExperience with AWS, GCP and/or Azure

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

#LI-Hybrid

About the role: 

As an Senior Sales Systems Engineer - Enterprise at Veeam, you will act as a trusted technical and strategic advisor to large enterprise customers facing complex data resilience and cyber recovery challenges. You will work closely with Enterprise Account Managers to evangelise Veeam’s product offerings to enterprise customers, engaging deeply with both technical and executive stakeholders to design secure, resilient, and future-ready architectures across hybrid, multi-cloud, and SaaS environments. This position requires travel within the region of responsibility (Nordics), up to 50%.

What You’ll Do

• Lead complex enterprise pre-sales engagements, including discovery, solution design, architecture validation, and technical closure.
• Deliver web-based and on-site demonstrations of the Veeam product portfolio, including executive-level presentations focused on business value and cyber risk reduction.
• Design, manage, and execute proof-of-concepts (POCs) aligned to customer success criteria and operational realities
• Translate business objectives into secure, scalable, and resilient technical architectures for enterprise customers (hybrid, multi-cloud, SaaS).
• Work with sales to help secure and grow business with new and existing large end-user enterprise customers; engage Cloud and Hosting Providers where relevant to enterprise outcomes.
• Together with sales colleagues, build and maintain relationships with enterprise customers and key stakeholders.
• Provide input for and participate in Veeam marketing events.

Technologies You’ll Work With

Hybrid Cloud, Multi-Cloud & SaaS Platforms, Virtualization Technologies, Enterprise Storage Systems, Cyber Resilience & Data Protection Technologies

What You’ll Bring

• 10+ years of experience in pre-sales engineering, solutions architecture, or senior technical leadership roles within enterprise environments.
• Proven success leading complex, multi-stakeholder sales cycles including discovery, solution design, POCs, and executive engagements.
• Strong technical foundation across data resilience, infrastructure platforms, cloud services, networking, and security.
• Solid understanding of data security, privacy, governance, and regulatory considerations for enterprise customers.
• Excellent communication and presentation skills, with the ability to engage C-level executives and senior IT leaders.
• Ability to learn new technologies quickly.
• Practical knowledge of VMware and Microsoft virtualisation technologies in large environments and virtualisation management solutions (e.g., vRealize Operations, System Center).
• Knowledge and experience of Microsoft Azure and AWS; comfortable positioning and engaging in discussions around cloud technologies.
• Foundational understanding of AI, machine learning, and large language models (LLMs), with the ability to articulate how trusted, resilient data underpins AI initiatives.
• Language Skills: English and Swedish.
• Flexible approach to travel within the Nordics (up to 50% of working time).

Bonus Skills

• Hands-on knowledge of Windows and Linux operating systems in enterprise deployments.
• Experience with virtualization platforms such as VMware vSphere, Hyper‑V, or Nutanix AHV.
• Familiarity with Kubernetes, containerized workloads, and cloud-native data protection.
• Background working with data protection, cyber resilience, or enterprise infrastructure vendors.
• VMCE (or within 6 months)

What You’ll Get

• The opportunity to work on mission-critical data resilience and cyber recovery challenges for enterprise customers.
• High impact and visibility influencing enterprise architecture and executive decision-making.
• Collaboration with experienced engineers, architects, product leaders, and sales professionals.
• A fast-paced, innovative environment that values curiosity, autonomy, and continuous learning.
• The ability to shape the future of data resilience across hybrid, multi-cloud, and SaaS ecosystems.
• 30 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares.
• Private health insurance with priority access to treatment.
• Life insurance with enhanced coverage and child benefit.
• Disability insurance after 90 days of illness.
• Accident insurance covering work and commute.
• Supplemental pension with employer contribution.
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning.

Please note: If an applicant is permanently located outside of Sweden, Veeam reserves the right to decline the application for this position. #LI-MM1 #LI-REMOTE

About the Role

Veeam is seeking an experienced Technical Account Manager (TAM) in Denmark to serve as a trusted advisor and dedicated technical liaison for our enterprise customers. In this high-impact role, you will drive customer success by ensuring Veeam’s solutions are optimally implemented, aligned with the customer’s business continuity and data management objectives, and delivering maximum value. As a TAM, you sit at the intersection of technology and business – partnering closely with customers to accelerate their time-to-value with Veeam, proactively preventing issues through best-practice guidance, and acting as the customer’s advocate inside Veeam. This position is strategically important to Veeam’s vision of enabling data resilience: TAMs manage some of Veeam’s most significant customers, helping to maximize adoption, retention, and expansion of Veeam products by making our solutions indispensable to their operations. If you are passionate about customer success, have deep technical expertise in IT infrastructure, and excel at building relationships, this role offers the opportunity to make a real impact for Veeam’s customers and contribute to our continued market leadership in data protection. 

Location: Based in Sweden (Work from Home combined with face-to-face customer visits)

What You'll Do

As a Technical Account Manager at Veeam, your responsibilities will include: 

• Customer Onboarding & Engagement Planning: Lead the onboarding of new business customers in Denmark, including kickoff meetings and initial solution architecture planning. Ensure a smooth deployment of Veeam solutions by coordinating stakeholder introductions, gathering requirements, and setting up success criteria and engagement plans from day one. 

• Proactive Account Management: Manage a portfolio of strategic customer accounts with a proactive, consultative approach. Conduct regular health checks, risk assessments, and environment reviews to gauge the customer’s data protection status and identify improvement areas. Develop tailored recommendations and best practice guidance to optimize customers Veeam environments for performance, security, and reliability. 

• Technical Guidance & Project Coordination: Oversee all aspects of Veeam’s professional services engagements for your accounts, from planning and design to coordination of implementation efforts. Provide input into the creation of proposals and Statements of Work (SOW) for new services or projects. Ensure projects are effectively managed – including developing project plans, timelines, communication cadence, and resource coordination – so that deployments and initiatives stay on track. While the TAM role is advisory (one day per week per customer) rather than hands-on implementation, you will closely guide and mentor the customer (and partner or internal teams) through the successful execution of Veeam solution rollouts. 

• Issue Escalation & Advocacy: Act as the primary point of contact for your customers’ technical needs and ensure their issues are addressed with urgency. Quarterback support escalations by working directly with Veeam Support and Product  

• Quarterly Business Reviews & Executive Reporting: Prepare and deliver regular Quarterly Business Review (QBR) meetings for each of your customers. In these executive-level reviews, you will highlight achievements from the last quarter, review key metrics and support cases, and demonstrate the ROI and business value realized from Veeam’s solutions.  

• Knowledge Transfer & Best Practices: Serve as a Veeam subject-matter expert, providing ongoing guidance and knowledge transfer to customers. This includes delivering hands-on workshops or training sessions (onsite or remote) to increase the customer’s proficiency with Veeam’s products. You will develop custom best-practice documentation, white papers, architectural diagrams or runbooks as needed to support the customer’s environment.  

• Monitoring & Reporting: Continuously document customer environments and activities. Maintain up-to-date records of the customer’s Veeam deployment (configurations, changes, health check results, etc.) and of all engagements/deliverables provided. Provide regular status updates and reports to customers and internal stakeholders (sales, customer success) on ongoing projects, support tickets, and value delivered.  

• Cross-Functional Collaboration: Collaborate closely with other Veeam teams to ensure holistic support for the customer. You will work with Customer Success Managers to share insights and support overall account health and renewal readiness. Partner with Sales and Account Managers to identify up-sell or cross-sell opportunities, and assist in demonstrating the value of TAM services to new prospects or renewals. Coordinate with Veeam’s Professional Services consultants or VASP partners if projects require deeper technical implementation work, ensuring a seamless experience for the customer. 

• Continuous Improvement: Provide feedback and insights to improve Veeam’s processes, services, and products. You’ll leverage your frontline experience to suggest enhancements to TAM methodologies, contribute to the development of best practice templates, and help evolve our service offerings. Internally, you may mentor new TAMs or share knowledge across the team, fostering a culture of excellence and continuous learning within Veeam’s Technical Account Management practice. 

What You'll Bring: 

• Technical Expertise: Strong hands-on experience with Veeam’s core products and a broad background in enterprise IT infrastructure. You should have significant knowledge of data center technologies, including virtualization (VMware vSphere and Microsoft Hyper-V), operating systems (Windows and Linux), networking (Ethernet, Fibre Channel), and storage/backup systems (experience with technologies from vendors like EMC, NetApp, IBM, HP, etc. is a plus). Familiarity with cloud platforms and services (IaaS/PaaS) and their integration with backup and DR strategies is expected. 

• Problem Solving & Project Management: Proven experience in IT consulting, systems engineering, or technical project management, preferably in a customer-facing capacity. You have a track record of successfully managing multiple projects or accounts simultaneously, coordinating cross-functional teams and meeting deliverables.  

• Communication & Customer Engagement: Excellent communication and interpersonal skills. You excel at building relationships with customers and can confidently engage at various levels of seniority – from technical engineers to CIOs.  

• Education & Certifications: Degree in a relevant technology field (or equivalent combination of education and experience). Industry certifications are highly regarded  

• Domain Knowledge: Solid understanding of data management, data protection, backup/DR, and business continuity practices.  

• Language: Fluency in Swedish and English (written and spoken) is required. 

Bonus skills:

• Veeam Expertise: Previous experience in a Technical Account Manager, Customer Success Manager, or Consulting Systems Engineer role for a software or IT services company. Direct experience supporting data backup, disaster recovery, or cloud data management solutions in enterprise environments is a strong plus. 

• Additional Certifications: Veeam Certified Architect (VMCA) certification, or vendor-specific certifications related to storage, cloud, or security (e.g. AWS/Azure Solutions Architect, Cisco networking, CISSP) would be an asset, demonstrating a well-rounded technical skill set. 

• Soft Skills: Demonstrated ability in strategic planning, seeing the “big picture” for customers. Experience in handling challenging customer situations or critical escalations with calmness and professionalism. A proactive mindset with a passion for continuous learning and staying updated on industry trends. 

What You'll Get:

• 30 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health insurance with priority access to treatment
• Life insurance with enhanced coverage and child benefit
• Disability insurance after 90 days of illness
• Accident insurance covering work and commute
• Supplemental pension with employer contribution
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

*The role is based in Sweden with the ability to work remotely/from home, combined with travel for on-site customer visits as needed. 

Please note: If an applicant is permanently located outside of the Sweden, Veeam reserves the right to decline the application for this position.

#LI-Remote

#LI-AG2 

What Is The Role:

As part of the Platform Engineering department, the Traffic team is crafting, building, and improving the multi-cloud platform at scale for Elastic Cloud Hosted and Serverless. We grow and mature our distributed network services and solutions for multiple cloud service provider platforms. We are built on Kubernetes, Go/Scala, and custom orchestration architectures. In your daily life with us, you will participate in coding, innovating technical designs, crafting solutions, improving resilience, and prioritizing security, bug fixes, and features. For example, Debugging Azure Networking for Elastic Cloud Serverless is part of our efforts, and we want your experience to contribute to a truly exceptional customer experience!

What You Will Be Doing:

• Taking an engineering approach in leading technical initiatives for automating network engineering efforts to guarantee the reliability of the global Elastic infrastructure. .
• Growing our global Platform infrastructure to meet the increasing scaling demands by developing and maintaining software, codebases, tooling and automations.
• Collaborating in an environment with an inclusive approach, and focusing on operational perfection which uplifts others.
• Preventing repeated customer impact in response to major incidents and prioritised problem management. Our on call rotation is spread well, and we address complex customer concerns too.

What You Bring:

• 10+ years in Software Engineering with product success in delivering Cloud network solutions. You collaborate with engineers as an authority in identifying, implementing and delivering solutions. Experience in public cloud, Go and managed Kubernetes services is advantageous.
• Success and lessons of experiences from striving for 'progress not perfection' in the name of Platform reliability. We want to hear about your customer first approach in solving operational problems for both today and the future.
• Passion for developing solutions that involve inclusive communication methods to grow and strengthen partner and team relationships. Examples of working in distributed teams or working remotely is desirable.

Bonus Points:

You don't need to have all of these items, but these represent the types of work you will do as a Software Engineer at Elastic.

• You have designed and built a SaaS product in a public cloud ideally built using Infrastructure-as-Code tooling such as Crossplane or Terraform
• You have built Kubernetes-at-scale infrastructure, ideally across multiple cloud providers, and the vital automation to support it.
• You have written product features or functions in Golang or other programming languages.
• You have worked with containerized services (such as Docker.)
• You have proven results in leading and improving cross-team engineering initiatives.
• You have experience in system administration with professional skills in Linux on distributed systems at scale.
• You have diagnosed or designed, implemented and created solutions with the Elastic Stack.
• You are experienced in a self-organizing and sharing in a globally distributed team environment.
• You strengthen team members in bringing out the best of each other by uplifting others with coaching and mentoring.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Meet our software engineers!

About the role

You will streamline developer workflows and deployment infrastructure for complex automotive systems, identifying friction to improve velocity and reliability. By building robust HIL/SIL validation pipelines and leveraging cloud-based CI/CD, you will evolve the tooling and automation platforms necessary to scale modern embedded software development across the entire lifecycle.

At Applied Intuition, you will:

• Design, build, and improve the tools, libraries, and frameworks for our engineering team
• Develop and evolve CI/CD pipelines for embedded and automotive software, including SIL and HIL test environments
• Build and test scalable tools for deploying to various automotive and cloud platforms
• Optimize our compile/build times using tools like Bazel, CMake, Docker
• Improve software deployment and data collection frameworks
• Identify and solve bottlenecks within our software stack

We're looking for someone who has:

• 5+ years of relevant experience
• A Bachelor's degree in Computer Science, Software Engineering, or equivalent
• Some experience using Python, Go, Java, or Kotlin
• Experience with CI, build, and deployment technologies like Bazel, Buildkite, Docker, Kubernetes, and Jenkins, and comfortability with scripting for automation
• Exposure to embedded, automotive, SIL/HIL, or hardware-adjacent environments is highly desirable
• Experience with Linux and/or ARM systems

Nice to have:

• Experience using C and C++
• Experience working in automotive or related industries
• Experience with deploying software on either public clouds (e.g., AWS) or on-premise clusters

Benefits and perks

• Lunch and dinner allowance
• Fitness (600 USD) and learning stipends (1,000 USD) annually 
• Stock options

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: 511.200 - 1.098.200 SEK yearly. 

This is a remote position. We are considering candidates in the US or Canada EST timezone, Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

Compensation & Rewards:

In the United States, the Base compensation range for this role is USD 208,000 - USD 260,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

In the UK, the Base compensation range for this role is GBP 117,000 - GBP 147,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

In Sweden, the Base compensation range for this role is SEK 949,000 - SEK 1,246,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

In Spain, the Base compensation range for this role is EUR 106,000 - EUR 133,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

In Ireland, the Base compensation range for this role is EU 133,000 - EU 167,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

In Germany, the Base compensation range for this role is EUR 120,000 - EUR 151,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in the US or Canada EST timezone, Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

Compensation & Rewards:

In Canada, the Base compensation range for this role is CAD 211,000 - CAD 264,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.