More about the role:

We are seeking an experienced Editor to join our English Editorial Team on a 12-month fixed-term contract. This role is central to elevating overall content quality, ensuring strategic alignment, and maintaining message consistency across all client deliverables. You will be a key player in refining content, from basic materials to high-level op-eds and speeches, making a significant impact on our clients' reputation.

As a primary content quality checkpoint, you will not only provide direct, responsive support to account teams but also contribute to the professional development of junior talent. Your expertise will be crucial in strategic discussions, ensuring content always meets the highest standards and aligns with client objectives.

What you'll do:

• Take direct briefs from account teams, ensuring a deep understanding of client objectives to minimise rework.
• Edit, refine, and improve first drafts of various content types, including PRLs and media announcements.
• Draft more complex content from scratch, such as op-eds, speeches, and multi-media scripts.
• Act as a primary content quality checkpoint for assigned accounts, upholding Burson's high standards.
• Provide constructive feedback and guidance to Junior Editors and account team members on their writing.
• Actively participate in project kick-offs and strategy discussions where content is a central element.

Experience that contributes to success:

• Proven experience in professional editing, proofreading, and quality control within a communications or agency setting.
• Demonstrated ability to understand complex client briefs and translate them into impactful content.
• Experience in drafting and refining various content formats, including strategic thought leadership pieces.
• Strong understanding of strategic alignment and message consistency in corporate communications.
• Capability to provide effective mentorship and constructive feedback to junior team members.
• Experience participating in and contributing to project strategy discussions.

#LI-RE1

More about the role:

Join our dynamic English Editorial Team as a Junior Editor for a 12-month fixed-term contract. In this entry-level role, you will be instrumental in ensuring the accuracy and consistency of our content, while actively learning and applying agency style and processes. This position is designed to develop your core agency writing and editorial skills, laying a strong foundation for your career progression within the communications industry.

You will play a crucial part in the quality assurance of our client-facing materials, working under guidance to proofread and edit diverse content. This is an excellent opportunity to gain hands-on experience, support larger projects, and contribute to our commitment to excellence in reputation management.

What you'll do:

• Proofread and edit content for grammar, spelling, punctuation, and basic adherence to brand guidelines.
• Support Editors and Senior Editors on larger projects, learning best practices in content creation and quality control.
• Begin drafting simpler content types, such as social media copy and internal communications, under supervision.
• Actively participate in mandatory writing training sessions to enhance your skills and knowledge.

Experience that contributes to success:

• Foundational understanding of editing and proofreading principles.
• Strong command of English grammar, spelling, and punctuation.
• Eagerness to learn and adapt to agency-specific writing styles and processes.
• Ability to work collaboratively and support team members.
• Attention to detail and a commitment to producing high-quality work.
• A keen interest in developing a career in communications and content creation.

#LI-RE1

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments. 

What you'll do

As a Project Manager, you will work with your team lead to develop, launch, and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to new and existing markets.
You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you are joining a company that will invest in your professional development. You will receive training and coaching on how to:

• Provide a detailed analysis of business opportunities and inefficiencies; propose changes to operational processes; drive a high standard in customer satisfaction; ensure high-quality experiences are delivered. 
• Work as part of a team, pitching and closing events for big partners (Big Entertainment companies)
• Work with the Fever marketing team to make sure events make an impact: both in terms of ticket sales and coverage
• Manage, report on, and grow revenue from events
• Grow the experiences team in the against team targets
• Help to scale our other cities through developing and sharing best practices (opportunity for travel)
• Foster and grow the Fever Partner Network: including venues and event organizers
• Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them
• Represent Fever at local events and with local PR
  

Preferred Qualifications

• 3+ years in a project management role or consulting background. This is not a position for an events background
• Fluent English. Other languages are a plus.
• Strong analytical, relationship management, and organizational skills
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions
• You'll have strong communication skills and a proven track record of building positive working relationships
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Great networking skills and the ability to make smart partnerships happen
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Strong academic background is a plus 

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

#LI-Hybrid ; #LI-Fulltime ; #LI-AC3

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments. 

What you'll do

As a Project Manager, you will work with your team lead to develop, launch, and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to new and existing markets.
You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you are joining a company that will invest in your professional development. You will receive training and coaching on how to:

• Provide a detailed analysis of business opportunities and inefficiencies; propose changes to operational processes; drive a high standard in customer satisfaction; ensure high-quality experiences are delivered. 
• Work as part of a team, pitching and closing events for big partners (Big Entertainment companies)
• Work with the Fever marketing team to make sure events make an impact: both in terms of ticket sales and coverage
• Manage, report on, and grow revenue from events
• Grow the experiences team in the against team targets
• Help to scale our other cities through developing and sharing best practices (opportunity for travel)
• Foster and grow the Fever Partner Network: including venues and event organizers
• Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them
• Represent Fever at local events and with local PR
  

Preferred Qualifications

• 3+ years in a project management role or consulting background. This is not a position for an events background
• Fluent English. Other languages are a plus.
• Strong analytical, relationship management, and organizational skills
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions
• You'll have strong communication skills and a proven track record of building positive working relationships
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Great networking skills and the ability to make smart partnerships happen
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Strong academic background is a plus 

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

#LI-Hybrid ; #LI-Fulltime ; #LI-AC3

Join Us as a Graphic Designer with a Focus on Data Visualization!

At INFUSE Academy, we turn complex ideas into visuals that make people stop and think. We are looking for a Graphic Designer who leads with clarity, communicates through imagery, and can distill a dense concept into something a learner understands at a glance.

If you can explain the impact of climate change in one image, you are the kind of thinker we want.

What you will bring:

• Proficiency in Figma, Illustrator, and Photoshop
• Solid foundation in composition, typography, and color theory
• Experience with data visualization: charts, infographics, diagrams that inform rather than decorate
• A visual storytelling instinct: you find the narrative in the numbers
• Genuine enthusiasm for AI tools -- you follow what is happening, you experiment, and you actively look for ways to co-create with AI rather than just use it
• Attention to detail and the self-organization to manage multiple projects

What you will do:

• Translate instructional content into visual concepts and storyboards
• Design static graphics, infographics, and course assets that carry meaning on their own
• Collaborate with instructional designers to find the best visual angle for every learning objective
• Co-create with AI tools as a real part of your design process -- bringing new ideas, accelerating output, and pushing what is possible

What you’ll love about working with us:

• A fun, diverse team of professionals from every corner of the globe
• A never-ending learning journey (because who wants to stop growing?)
• Career growth opportunities with regular reviews, your success is our success!
• Timely, market-range compensation (we make sure your wallet’s happy, too)
• Paid time off for U.S. public holidays, because rest is as important as work
• Summer Fridays with shorter hours, because everyone deserves a little sunshine
• Access to top-tier tools like Adobe and Figma Pro, so you can create like a pro

If you recognize yourself in this and are up to the challenge, we’d be happy to hear from you!

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

About the role

The Compliance Manager is responsible for overseeing compliance activities across the organization, ensuring adherence to applicable laws, regulations, licensing conditions, and internal policies. The role involves managing audits, maintaining compliance frameworks and records, and working with internal and external stakeholders to mitigate regulatory and operational risk.

What you'll be doing

• Manage and oversee compliance audits and regulatory reviews.
• Maintain accurate and up-to-date compliance documentation and records.
• Coordinate with internal teams to meet compliance obligations and deadlines.
• Liaise with external advisors, auditors, regulators, and service providers as required.
• Develop, implement, and maintain compliance policies, procedures, and internal controls.
• Ensure compliance with financial crime prevention requirements, including AML/CTF measures.
• Oversee regulatory reporting, license renewals, and statutory submissions.
• Support Board and senior management with compliance reporting and governance matters.
• Ensure compliance with data protection, privacy, and information governance requirements.
• Support corporate social responsibility, employment equity, and transformation initiatives where applicable.
• Identify compliance risks and drive corrective actions.

What you'll bring

• Proven experience in a compliance or risk management role within a regulated environment.
• Strong understanding of regulatory frameworks and governance principles.
• Experience managing audits, compliance programs, and regulatory reporting.
• Excellent organisational, communication, and stakeholder management skills.
• High attention to detail and ability to manage multiple priorities.

Even better if

• Experience with AML/CTF compliance.
• Strong ethical standards and integrity.
• Proactive and solutions-oriented approach.
• Ability to work independently and influence across teams.

We’re looking for an Insights Analyst Associate to join us on a permanent basis.

This is a great opportunity for someone at the beginning of their career who is eager to learn, develop, and gain experience in retail insights. You’ll work closely with experienced colleagues and receive strong support and training to help you succeed.

What You’ll Do

• Partner with senior team members to turn data into meaningful insights and recommendations for clients.
• Use internal tools to help build compelling presentations and data-driven stories that support client decision-making.
• Support the management of a small portfolio of clients within assigned categories, with guidance from the team.
• Assist in identifying trends and patterns in retail data to uncover opportunities.
• Collaborate with colleagues across Insights and Client Success to deliver high-quality outputs.
• Help develop client briefs and presentation materials.
• Participate in training and development opportunities to build skills and confidence.

What You’ll Bring

• A bachelor’s degree (in any discipline).
• A strong interest in retail, FMCG, or data-driven decision-making.
• Curiosity, attention to detail, and a willingness to learn.
• A proactive, positive attitude with strong communication and collaboration skills.

You don’t need prior industry experience — we’re looking for potential rather than polish. If you’re passionate about using data to make an impact and are keen to grow a career in insights, we’d love to hear from you.

Come join Karat's Interview Engineer Community!

Karat is always seeking talented engineers to join our Community. If you are interested in being considered for a future Interview Engineer opportunity, please submit your application to this posting.

This is a contractor/freelancer opportunity, and work is compensated based on tasks performed. Currently, we are only accepting applications from candidates in the countries on our website, and require that resumes be submitted in English.

What Interview Engineers do:

Interview Engineers facilitate technical interviews with software developers around the world. As an Interview Engineer, you will create inclusive hiring processes by mitigating bias, improving hiring signals, and completing objective evaluations. These skills are critical to hiring and managing teams in startups and large enterprises. As a Karat Interview Engineer, you will:

• Interview—Facilitate an interview through Karat's platform. Create an enjoyable candidate experience while you evaluate a candidate's fundamental coding skills and technical knowledge.
• Evaluate—Provide input on the candidate's performance, coding style, communication skills, knowledge question answers, and coding approach.
• Partner—Collaborate with Karat to test content, processes, and products.

The experience you will bring:

• 3+ years of experience as a Software Developer or Engineer
• Excellent English communication skills (written and oral) with a high level of professionalism and interpersonal skills
• Reliable access to a working webcam, microphone, and a stable Internet connection
• Experience conducting technical interviews is preferred (e.g., data structures, algorithms)

While we review your application, learn more about life as an Interview Engineer by watching this video!

We’re looking for a Senior Shopper Insight Client Leads who expects more from their career. It’s a chance to work on a large scale project, supporting Commercial teams at Waitrose.

Joining our Retail team, you’ll work with world class and passionate people to bring the customer to the forefront of decisions made at Waitrose. You will be enabling the in market teams to deliver customer first recommendations to Waitrose, working a pace and at scale, across our solutions, working flexibly to find efficiencies in delivery.

What we expect from you

• Ability to look at data critically, interpret it and present insight and actions to client
• Category Management experience desirable, but not essential
• Advanced Excel skills desirable, but not essential
• Experience finding efficiencies through responsible use of AI

What Is The Role
Elastic, the Search AI company, is looking for a high-energy Enterprise Account Executive to drive net-new revenue and expansion within strategic Enterprise accounts. You’ll be the owner of a defined territory where you’ll build your own pipeline, tell the Elastic Search AI story, and close complex, multi-stakeholder deals in a consumption-based model. This role sits at the intersection of sales execution, technical fluency, and cross-functional collaboration—and is critical to our growth in the Enterprise segment.

What You Will Be Doing

• Own your territory & build pipeline: Develop and execute a proactive outbound cadence (email, call, social) that generates ≥50 % of your booked opportunities.

• Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals.

• Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic’s Search, Observability, and Security capabilities to measurable business outcomes.

• Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining ≥90 % forecast accuracy within ±10 %.

• Executive negotiation & closing: Lead high-stakes contract and pricing discussions—defend your value, structure give/get trades, and land multi-year consumption commitments.

• Domain & cloud acumen: Position Elastic as the Search AI platform of choice by speaking fluently about cloud economics, usage-based pricing, and modern data architectures.

• Cross-functional partnership: Work hand-in-glove with Solutions Architects, Customer Success, Marketing, and RevOps to accelerate deals and drive exceptional customer outcomes.

What You Bring

• Proven SaaS quota‐carrying success: 5+ years closing complex Enterprise deals, consistently overachieving targets in a consumption-based or usage-model environment.

• Expert discovery & qualification skills: Demonstrated ability to apply MEDDPICC or equivalent frameworks to drive disciplined pipeline and eliminate low-probability deals.

• Compelling value storytellers: Track record of delivering executive-level presentations and demos that tie product capabilities to real dollars saved, revenue gained, or risk mitigated.

• Strong negotiation chops: History of landing multi-year, high-ACV contracts while protecting margin and securing executive stakeholder buy-in.

• Technical & cloud fluency: Comfortable discussing a broad range of technical topics including observability, security, vector/traditional search, and cloud cost optimization.

• Collaborative mindset & coachability: A learner who partners effectively with internal teams, incorporates feedback, and embodies Elastic’s values of community and openness.

• Open Source enthusiasm: Genuine appreciation for open-source communities and the Elastic model—bonus if you’ve sold or advocated in an OSS context.

Bonus Points

• Prior experience at an open-source or developer‐centric infrastructure company.

• Familiarity with observability (logs, metrics, traces) or security analytics (SIEM/XDR) use cases.

If you’re driven to build your own pipeline, master complex deal cycles, and help customers unlock the power of Search AI, we’d love to talk. Apply today!

***NB - Individual must be based in the Johannesburg/Pretoria region***

#LI-PM1

The eCommerce Lead should have strong analytical skills and a deep understanding of ecommerce product management. Through managing the overall web process, this individual will own and execute the product assortment strategy needed to maximize sales, customer acquisition and retention. 

Responsibilities: 

o Work closely with Regional and Global Marketing on social media channels utilization, paid advertising campaigns, on -platform as well as online campaigns development to increase digital sales

o Responsible for regular reporting on digital and app performance and customer experience metrics -optimizing site operations, identifying opportunities, and suggesting strategies to achieve sales growth

o Own daily reporting for app performance -tracking all major KPI to plan

o Responsible for optimizations to navigation, collections, search, and homepage 

o Plan marketing calendar 

o Support paid social team and  eCommerce Lead with updates around product launches, collaborations, selling reports

o Oversee and execute strategic site AB tests to improve KPIs, revenue, and overall customer experience 

o Monitor competitive landscape and site benchmarks

o Collaborate with and project manage FSA ’s

o Work with the creative team to ensure all correct creative required for campaigns is done 

o Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies

Requirements and Qualifications of the role:

o Bachelor's degree required o 3+ years of related experience in Ecommerce or data/analytical field required

o Previous retail and/or ecommerce experience required

o Expert understanding of Excel (advanced reporting), PC Skills, including MS Office, and MS Outlook Understanding of Strategy

o Merchandising, accounting, and/or business experience a plus

o Flexibility to adapt to changing business needs, dealing with ambiguity

o Must be able to think strategically and see the big picture while knowing how to execute it tactically

o Excellent communication skills, both written and oral

o Strong project management/time management skills

o Extremely detail oriented

Job Title: Internal Investment Buyer
Company: WPP Media South Africa
Location: Johannesburg, South Africa
Reports To: Investment Manager

Role Overview
The Internal Investment Buyer plays a critical role in ensuring the financial accuracy, compliance, and integrity of media investments. This position is responsible for the meticulous reconciliation of media bookings and invoices, diligent budget management, and strict adherence to financial policies. The successful candidate will leverage a strong financial administration background to manage supplier relationships from a billing perspective, uphold confidentiality, and support the operational efficiency of the investment team, mitigating financial risks and safeguarding company intellectual property.

Key Responsibilities
Financial Reconciliation & Compliance:
•    Manage campaign budgets and billing cycles, ensuring meticulous accuracy and timely financial reconciliation.
•    Conduct thorough review and verification of all supplier invoices against contracts, booked schedules, and agreed-upon rates, promptly identifying and flagging any discrepancies.
•    Process accounts payable related to media investments, ensuring correct coding, appropriate approvals, and adherence to payment schedules.
•    Ensure strict compliance with internal financial policies, accounting standards, audit requirements, and governance protocols.
•    Maintain comprehensive and accurate records of all investment transactions, contracts, rate agreements, and financial communications for audit purposes.
Operational Support & Administration:
•    Provide day-to-day administrative support for media investment activities, primarily focusing on financial verification, reconciliation, and payment processing.
•    Assist in monitoring booked media placements to ensure financial alignment with contracted terms, collaborating with media owners to resolve billing queries.
•    Identify opportunities for process automation and standardization within financial workflows to enhance efficiency and reduce financial risk.
•    Vendor & Stakeholder Management (Financial Focus):
•    Build and maintain effective working relationships with media owners, primarily for efficient invoice submission, discrepancy resolution, and prompt payment processing.
•    Coordinate closely with internal finance teams to facilitate timely invoice reconciliation, campaign cost tracking, and budget adherence.
•    Collaborate with investment, planning, and client service teams, providing essential financial verification and administrative support to ensure seamless operational delivery.
Confidentiality & Risk Mitigation:
•    Strictly maintain confidentiality regarding all investment deals, agency trading arrangements, pricing structures, and sensitive financial information.
•    Actively contribute to safeguarding the company's intellectual property by ensuring secure and compliant handling of all financial and contractual data.

Qualifications & Skills
•    Relevant tertiary qualification in Accounting, Finance, Business Administration, or a related financial discipline.
•    1-3 years of proven experience in a financial administration role, accounts payable/receivable, billing reconciliation, or a similar position requiring high attention to financial detail. Experience in a media or advertising environment is advantageous but not essential.
•    Demonstrated strong numerical, analytical, and problem-solving skills with an exceptional eye for detail and accuracy.
•    Advanced proficiency in Microsoft Excel (e.g., VLOOKUPs, pivot tables, financial formulas) and experience with accounting software (e.g., SAP, Oracle, Xero, or similar ERP systems).
•    Excellent communication (written and verbal) and interpersonal skills, with the ability to effectively liaise with internal and external stakeholders on financial matters.
•    Strong organizational skills with the ability to manage multiple priorities, work effectively under pressure, and meet tight deadlines in a fast-paced environment.
•    High level of integrity, discretion, and a strong ethical compass when handling confidential financial information.

Job summary

The Trust Operations Analyst will help advance the security operations of DigiCert by identifying potential risks, and threats by performing real-time log analysis. The Trust Operations Analyst will make use of analyses and understanding of exploits and vulnerabilities to maintain and improve DigiCert’s security posture and hygiene. This position will work on security incidents as they arise with the team.

What you will do

• Provide analysis of security threats and problems.
• Management and evaluation of security alerts and detections
• Work through tickets and resolve tickets per defined SLAs
• Participate in Security Incident Response and analysis of incidents
• Assist in the configuration, management, and maintenance of various security related software and systems
• Be able to effectively work within a team, and self-sufficient/self-motivated when assigned solo work
• Willingness to stay current on emerging threats, vulnerabilities, audit framework updates, etc to help protect DigiCert’s systems
• Willingness to evaluate new tools to improve efficiencies in operational processes
• Actively participate in ongoing training and knowledge transfer with team members
• Provide metrics and statistics to management
• Critically assess current practices and provide feedback to management on improvement opportunities
• Understand policies and standards and be capable of conveying those requirements to end users
• Set clear expectations and provide timely follow-up as appropriate
• Provide audit support for Compliance
• Other duties and responsibilities as assigned
• Willing to work incident response as necessary and work with other groups when this occurs

What you will have

• 3+ years of experience in Information Technology or related technical discipline
• Good experience in Network Traffic
• Advanced level of knowledge of Information Security design concepts and principles
• Must have strong written and verbal communication skills
• Customer Service background and good interpersonal and organizational skills
• Ability to perform in depth log analysis
• Ability to work incidents, experience responding to security incidents in the past
• Ability to look at logs and understand the systems that could be affected
• Willingness and ability to obtain CISSP certification if not already completed

Preferred Qualifications

• Master’s degree in a technical discipline
• 2+ years of experience in Information Security
• 2+ years of experience with SIEM technologies (preferably Splunk)
• Experience with cloud-based identity providers, SSO, SAML, etc
• Experience with zScaler products
• Experience with Web Application Firewall and DDoS protection
• Experience with web application security technologies
• Experience with vulnerability management software (preferably Tenable)
• Experience with endpoint detection and response software (CrowdStrike preferred)
• Experience with scripting languages (Python, Go, PHP, Powershell, Bash, etc)
• Experience with Help Desk
• Knowledge of penetration testing practices and principles
• Certified Information Security Professional (CISSP)

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

#LI-KK1

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Your Impact
Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.

What You’ll Do
Location: Saudi Africa, remote, travel up to 70% of time
Reports to: Director, Sales Engineering

• Achieve mastery of all Axon technologies / products
• Use exceptional written and oral communication skills to lead business and technical presentations effectively
• Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
• Set and manage expectations with customers and team members
• Provide 1st-level technical support throughout the pre-sales cycle for opportunities
• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
• Develop relationships with key partners for growth within their customer base
• Effectively position the technology against competitive offerings
• Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
• Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
• Develop Statements of Work (SOW) for Professional Services necessary for binding quote
• Perform other duties and projects as assigned

What You Bring

• Willingness to travel;
• Fluent English, French is a plus;
• Assist Sales with presentations and analysis to enlarge customer portfolio;
• Training new employees;
• Document translation & verification for new products Axon brings to the market
• Assist Sales Executives in commercial offer documentation
• Educational background:
• Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
• Professional background:
• 4+ years customer facing pre-sales or consulting background required
• 3+ years of experience with public procurement in Africa
• Experience selling SaaS based solutions
• Experience in End User Compute or Cloud Computing preferred
• Experience in networking, storage, virtualization, or related technologies
• Must have intellectual curiosity, humility, accountability and positive approach;
• Strong Technical Writing skills to provide professional responses to customer RFPs / RFIs
• Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
• Basic knowledge of computer hardware, operating systems, and storage devices.
• Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.
• Experience developing Statements of Work (SOW) or similar documents
• Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
• Basic knowledge of virtualization and cloud technologies
• Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc..
• Experience with Law Enforcement technology solutions and public procurement is a plus

Job Title: Senior Audience Planner/Data and Insights Specialist

Company: WPP Media South Africa

Location: Johannesburg, South Africa

Reports To: Client lead 

About the Role

As the senior audience planner/ data and insights specialist, your role will encompass working in both the data and tech space, as well as designing and delivering audience strategies.

Core Responsibilities

• Data and Tech Requirements

You will be the core support arm to the broader agency team in providing ongoing data and tech solutions relevant to the requirements of the client, this includes but is not limited to:

• Supplying of any data requirement for strategy and insight work
• Conduct market research on media consumption patterns for different markets and audiences.
• Adoption and localization of regional and/or global tools or data solutions
• Building of internal capabilities of data strategy, data analytics and data solution products/tools
• Responsible for driving innovation and new technology topics for the client business.
• On-going thought leadership in relevant industry & category initiatives such as white papers / public speaking / landscape & trend reports / awards judging
• Audience Planning Requirements
• Lead the development and delivery of audience strategy and champion audience-first thinking within the planning and strategy teams; providing a consultative approach to driving business outcomes using data and technology platforms.
• Build a cohesive 360 view of the customer profile using 1st party, 2nd party, 3rd party and research data inclusive of online and offline data sources.
• Utilize all available technologies to drive audience-based planning, buying, targeting, measurement and optimization
• Develop strategic audience segmentation to drive omnichannel personalization.
• Build audience targeting strategies based on campaign goals, run audience insight analysis, collaborate with data partners to create custom audiences, and establish connection with media partners to configure, test, and validate destination across all channels.
• Supervise the end-to-end process of audience planning, activation, and measurement for clients and/or campaigns.
• Analyse performance by audience segment & provide audience optimization recommendations.
• Develop a deep expertise in the data ecosystem including 3rd party data providers, publisher and supply direct relationships, and WPP companies.
• Drive adoption and success of data and technology platform partnerships as well as ensure that global team understands market needs and priorities.
• Lean into data strategy conversations and work with clients, partners and other stakeholders to forge new and interesting data connections and trials.
• Assist in closing the measurement loop to improve incrementality, working with specialist teams as needed.

Key Skills and Competencies

• Have an in-depth understanding of communication channels and platforms, including but not limited to CRM, CDP, DMP, programmatic, social, EC, new retail and how they interrelate.
• Familiar with how data could be used in driving business outcome and how business outcome could be measured by data.
• Excellent written and verbal communication skills with evolved present-to-persuade and facilitation skills. Strong analytics skills and can see business implications beyond data
• Have the ability to demonstrate a depth of understanding of the industry, the client’s business and brands as well as changes to consumer and media in senior level client conversations.
• Excel at ability to influence without authority but with the organization’s support to ensure that even without authority there is accountability.
• Collaboration, accountability, persuasive attitudes are critical for this role.

Experience

• Minimum of (5 years+) experience in data and analytics
• Experience working in cross functional teams and geographies.
• Experience connecting Audience segmentation with the realities of delivering in addressable media platforms.
• Sound understanding of the marketing technology stack required to delivery on Audience planning through to execution.
• Strong experience working with digital platforms and ad solutions with knowledge of targeting capabilities.
• Experience delivering campaigns with a real time dynamic creative element.
• Executed campaigns with omnichannel user journeys and media targeting.
• Needs to have worked in roles that have developed both strategic and operations capability within media marketing.
• Change agent mindset and risk-taking capabilities with examples of projects that have landed successful business transformation.
• Must be comfortable leading change and spearhead effectiveness and efficiency in media operations.
• Build competitively advantaged skills around audience planning.

Mastery of (Required):

• Precision Planning and Activation
• Audience Segmentation
• 1P / 2P / 3P Data Collection, Integration (including Data Onboarding) and Activation
• MarTech / AdTech
• Biddable Media Buying & Optimization Solutions

Broad Expertise in (Good to Have):

• Brand and Campaign Strategy
• Category Experience
• Agency and Client Background
• Marketing Analytics
• Marketing Effectiveness & Measurement Solution

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, JD Edwards and VMware.

We have an immediate opening for a Senior Account Executive, specializing in Oracle Sales, based in South Africa. This position is primarily responsible for selling third-party support/maintenance, application and technical support services into the SAP client base. Responsible for establishing and building relationships with new customers and maintaining consistent contact; conducting targeted campaigns to generate and qualify leads; developing and closing opportunities for the services we deliver; and maintaining the CRM database.

Requirements:

• 10+ years of direct sales experience, with 5+ years experience in Oracle Sales
• Microsoft Office and desktop applications experience, strong PowerPoint and presentation knowledge required, ability to map process, write work instructions
• Salesforce.com (or similar CRM) experience a plus
• Solution Selling sales methodology
• Proven hunting and net new sales skills
• Strong interpersonal, written, and oral communication skills
• Ability to instil confidence in clients and be persuasive
• Experience working cross-functionally with product and service subject matter expert
• Must be self-motivated, a strong team player, and strive to work in a highly collaborative environment
• Desire to work in a dynamic and fast paced environment and ability to work autonomously with limited supervision
• Strong work ethic and disciplined

Responsibilities:

• Proactive hunting activity in assigned territory
• Execute flawless Solution Selling sales engagements
• C-level communications, presentations and sales
• Lead and manage pursuit team consisting of subject matter expertise through a complex sales process
• Own scope discovery activities
• Consistently overachieve an attainable sales quota
• Maintain necessary opportunity pipeline to support sales quota performance expectations

NMI is looking for a security-driven and self-motivated individual to join the Customer Support team in the Cape Town office as a Support Specialist.

As a Support Specialist, you will primarily provide telephone-based support to live Affiliates and Merchants across a range of NMI products, with opportunities to also assist via email and online ticketing as needed, while ensuring a high level of customer service at all times. You will have the opportunity to contribute to projects and be a part of the bigger picture here at NMI. The team will be responsible for maintaining support from 8am (CST) until 5pm (CST).

Attendance within the Cape Town office for US working hours is required for this role. 

What will I be doing?

• Onboarding new and existing customer accounts
• Training customers on our onboarding & reporting tools
• Supporting internal colleagues with general queries relating to our products
• Updating/creating knowledge garden content (our external help desk portal with information for customers)
• Updating/creating internal documentation
• Working with acquirers/other teams to ensure customer solutions are compliant
• Providing general support for customers using our products/services
• Internal projects to help improve the customer experience
• Building out internal training programs

Equal Opportunity

NMI is committed to inclusion and diversity and belonging. As an equal opportunity employer we encourage applicants from all backgrounds.

We are an Equal Opportunities employer and will provide reasonable support throughout the recruitment process to applicants who have a disability. Please let us know in advance so that any support, aids or adaptations can be put in place to assist you.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/

Job Title: Social Biddable Lead

Company: WPP Media South Africa

Location: Johannesburg, South Africa

Reports To: Biddable Media Lead

About the Role

The Social Biddable Lead is responsible for driving strategic direction and performance across Paid Social for a portfolio of leading brands. This role combines leadership, data-driven decision-making, and client engagement to deliver impactful, results-oriented campaigns. The Social Media Lead will guide a team of specialists, ensuring best-in-class execution while aligning Paid Social strategies with broader digital and business objectives.

Key Focus Areas:

• Lead and develop a high-performing Paid Social team
• Drive Paid Social strategy aligned to business and digital objectives
• Oversee campaign performance and optimise against KPIs
• Translate data into actionable insights and improvements
• Manage client relationships and stakeholder communication
• Ensure best practices and continuous team upskilling

Core Responsibilities:

1. You will be leading a team of Paid Social Specialists, servicing some of the biggest brands in SA.
2. Driving excellence and performance within Paid/Biddable Social.

You will be required to:

• Work with digital strategic planners to develop overall Paid Social strategies
  Conduct research using social and biddable media tools to inform paid media strategies and audience targeting.
• Understand the client’s overall digital strategy and the role that Paid Social plays within the broader media mix
• Present Paid Social strategies and performance insights both internally and to clients
• Have a strong understanding of Google Analytics, website tagging, and data interpretation to inform optimisation and strategy
• Translate data and performance trends into actionable biddable media insights
• Supply digital audit information when required
• Assist in preparing competitive analysis across paid media channels
• Work closely with Agency Delivery Managers to ensure agency satisfaction and KPI delivery, while managing key relationships

Key Skills and Competencies:

• Strong leadership ability to grow and support a team of Paid Social Specialists
• Ability to mentor, train, and elevate the standard of Paid Social delivery
• 5–8 years of proven experience in Paid/Biddable Social Media
• 2+ years of management experience (advantageous)
• Client-facing experience within a performance or biddable media environment
• Social platform certifications (e.g. Meta, TikTok, LinkedIn) and ability to drive team certification
• Experience managing large budgets and blue-chip client accounts
• Strong experience with Google Analytics and data-driven decision making
• Experience with eCommerce and Cost Per Acquisition (CPA) strategies
• Highly self-motivated, organised, and detail-oriented

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

As the Senior Manager of Cybersecurity Operations, you will lead and mature 2U’s global cyber defense and security operations capabilities. This role is accountable for the effective execution of threat detection, incident response, vulnerability management, and operational security monitoring across a global enterprise.

You will manage and develop a team of security engineers responsible for day-to-day security operations, while also acting as the operational bridge between cybersecurity engineering, infrastructure, SRE, IT, and external partners (including managed or embedded resources). While remaining technically credible, your primary focus will be on operational excellence, incident readiness, process maturity, and ensuring consistent, high-quality execution of security operations at scale.

This role requires strong leadership, sound judgment under pressure, and the ability to translate technical security events into clear risk-based communication for senior stakeholders. You will own operational outcomes, ensure alignment to industry frameworks, and continuously improve tools, processes, and team capability to reduce risk across 2U’s most critical systems.

Responsibilities Include, But Are Not Limited To:

Cybersecurity Operations & Execution

• Own and oversee day-to-day cybersecurity operations, ensuring effective threat detection, investigation, response, and remediation across cloud, application, and infrastructure environments.
• Ensure security monitoring, alerting, and response processes are consistently executed, well-documented, and aligned to defined SLAs and severity models.
• Provide operational oversight of security tooling (e.g., SIEM, EDR, SOAR), ensuring tools are properly configured, maintained, and delivering actionable outcomes.
• Drive continuous improvement of operational runbooks, response workflows, and automation to reduce manual effort and improve response quality.

Cybersecurity Incident Management & Operational Readiness

• Own the cybersecurity incident management program, ensuring incidents are triaged, escalated, coordinated, and resolved effectively.
• Ensure clear roles, escalation paths, and communications are in place for security incidents, including coordination with SRE, Engineering, Infrastructure, IT, Legal, Privacy, and Communications teams.
• Lead post-incident reviews for security incidents, driving root cause analysis, remediation tracking, and systemic improvements.
• Ensure incident response practices align with industry standards and internal risk management expectations.

Engineering, Cloud & Application Security Alignment

• Partner with Cloud Security, Application Security, and Engineering teams to ensure security controls, detections, and response requirements are operationalised within cybersecurity operations.
• Ensure outputs from Cloud Security and Application Security initiatives (e.g., controls, detections, alerts, runbooks) are effectively integrated into security monitoring, incident response, and operational workflows.
• Act as the primary intake point for security-relevant operational signals from engineering and platform teams, ensuring they are triaged, prioritised, and actioned appropriately by cybersecurity operations.
• Collaborate with partner teams to identify gaps in detection, response coverage, and operational readiness, and drive improvements to expand and mature cybersecurity operations coverage.
• Serve as an escalation and advisory point for security-related operational issues, ensuring coordination with the appropriate domain owners (Cloud, Application, Infrastructure, SRE) while maintaining clear accountability.

Security Operations Coverage & Readiness

• Ensure cybersecurity operations maintain effective visibility and response capability across cloud, infrastructure, and application environments, aligned to defined risk and threat models.
• Oversee the integration of logging, telemetry, alerts, and response playbooks into operational tooling (e.g., SIEM, SOAR, EDR), without assuming ownership of underlying platform or application architectures.
• Partner with domain security teams to validate that new systems, services, and changes are adequately covered by operational security monitoring and incident response processes.
• Continuously assess and improve operational coverage to ensure cybersecurity operations can detect, respond to, and support incidents across the evolving technical environment.

Proactive Risk & Vulnerability Management

• Own the operational vulnerability management lifecycle, ensuring vulnerabilities are identified, prioritized, remediated, and tracked to closure.
• Use risk-based prioritization to balance remediation effort with business impact and operational realities.
• Ensure security findings and risk trends are translated into clear, actionable insights for technical and non-technical stakeholders.

Team Leadership & Partner Management

• Lead, mentor, and develop cybersecurity operations engineers, fostering a culture of accountability, continuous improvement, and operational excellence.
• Provide direction and oversight to embedded or partner resources (e.g., Sonata), ensuring clear expectations, quality delivery, and alignment to 2U standards.
• Contribute to workforce planning, skills development, and operational maturity of the cybersecurity operations function.

Things That Should Be In Your Background:

• 5+ years experience in cybersecurity or security operations, with progression into technical leadership or people management.
• Experience leading or supporting security operations, incident response, or threat management in complex environments.
• Working knowledge of AWS; exposure to GCP or Azure is a plus.
• Comfortable with scripting/automation (e.g., Python, Bash) to guide and review operational improvements.
• Experience partnering on CI/CD and DevSecOps initiatives to ensure security signals feed into detection and response.
• Familiarity with cloud-native and containerised environments and their operational security risks.
• Required: Hands-on experience with SIEM and EDR platforms supporting security monitoring, investigation, and incident response.
• Beneficial: Experience with SOAR workflows and WAF technologies to support security automation and application protection.
• Strong analytical judgment, able to make risk-based decisions under pressure.
• Clear communicator with both technical teams and senior stakeholders.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce.

Spinnaker Support has an immediate opening in South Africa or India (but working EMEA hours) for a Postgres SDM with strong skills in Customer Ownership and Postgres Solution Architecting.

Responsibilities

• This position is for a technical Service Delivery Manager.
• Must have excellent customer Ownership and communication, friendly interaction, and a passion to help customers with their software issues.
• Provide technical expertise required by Postgres support team.
• Troubleshoot customer under break-fix support : Performance tuning, backup strategy, migration optimizations and DBA activities.
• Drive customer satisfaction by tracking issues from start to closure.
• Monthly Customer Review engagements to foster stronger technical relations.

Requirements:

• 5+ years of PostgreSQL DBA experience in a 24x7 production environment
• 1+ Year of Customer Ownership
• BS in Computer Science, Information Systems or equivalent combination of education and experience
• Experience architecting a large-scale production Oracle to Postgres migrations
• Expertise with Postgres system metrics and optimization strategies
• Familiarity with system level metrics and practical use of common Linux utilities
• Understanding of virtualization and clustered environments
• Great communication skills and a passion for both teaching and learning

Purpose: Analytics and Insights is accountable for ensuring that we are translating business and communication objectives into an actionable and measurable media framework for the client.  This role is responsible for analysing trends and data in order to effectively develop both innovative and practical solutions for client.  

Insights & Learnings: 

 Support the team with the development & presentation of media strategies through: 

• Channel evaluation and selection.   

• Providing target market insights and recommendations  

• Analysing benchmarks and KPIS  

• Posting campaign presentations with clear insights and learnings to positively impact future campaigns. 

• Monitoring competitive media and spend activity, and delivering key learnings, thus ensuring competitive media strategies.  

• Provide ROI opportunities for clients’ e.g., modeling, integration of strategy & implementation learnings.  

• Be the custodian of both quantitative and qualitative insight at all stages throughout the strategic planning process.  

• Think critically and be discerning about information sources. 

• Understand and predict the dynamics of the market and its implications for the client. 

• Conduct quarterly media landscape updates & regular media reviews (Competitor analysis and media environment scans)   

• Assist in developing, updating, and generating data for Interactive Dashboards. 

• Keep up to date in using media measurement tools.   

• Analyze website, social media platforms, online stats, trends. 

• Interpret digital metrics, for a fast-paced and dynamic television environment.    

• Pull data from Facebook, Twitter, Instagram, Google Analytics and other sources and aggregate results into a proprietary database. 
• Monitor activity on an ongoing basis to identify optimization opportunities. 

The Ideal Candidate  

• At least 6 years of through-the-line media experience preferred.  

• Minimum of 4 years of experience in media analytics.  

• Familiar with online and social media platforms and publishing in a professional environment (i.e. Websites, Facebook, Twitter, YouTube, Instagram, Google Plus, Vine etc.)  

• Strong analytical and numeracy abilities required.  

• Skilled in industry related research and stats tools. 

• A good understanding of SEO and digital marketing.   

• Strong up to date understanding of tracking and tagging, attribution modelling, behavioral marketing, database modelling, retargeting, addressability, viewability, brand safety  

• Strong organizational skills, multi-tasking capabilities and detail oriented.  

• Good understanding of media channels, both digital and traditional   

• Problem-solver 

• Proven experience using data to generate insights and demonstrate their value to influence business decisions. 

• Experience with MarTech, social analytics (listening and native platforms), reporting dashboard technology and digital media whilst strategically focusing on business objectives. 

• High attention to detail 

Job summary

The Associate Customer Success Manager (CSM) supports new customers through the initial implementation and activation of their DigiCert platform environment. This role focuses on customer onboarding and helping users feel confident and successful using the platform.

The focus will be on guiding customers through the platform experience and ensuring they have everything they need to move forward to their deployment phase.

This role is ideal for someone looking for a career in Customer Success, Customer Support, or SaaS.

What you will do

Customer Onboarding & Adoption

• Support new customers during their onboarding journey
• Join or lead onboarding kick-off calls to understand customer goals and expectations
• Walk customers through platform features, navigation and key workflows
• Help customers understand how to use the platform for their specific needs
• Encourage early usage and engagement across customer users

Customer Education & Training

• Deliver walk-through sessions
• Share training materials, guides and help resources
• Answer “how do I” questions and explain product features in simple terms
• Reinforce best practices and common use cases

Communication & Coordination

• Act as a friendly, reliable point of contact during onboarding
• Co-ordinate with Validation teams to ensure required validation steps are completed
• Work with internal and external stakeholders to establish the certificate infrastructure and co- ordinate the loading of Certificate Authority (CA) to ensure customers environment is fully operational
• Work with Support or Deployment teams when technical questions arise (without owning the fix)

Documentation & Handover

• Keep customer notes and onboarding progress up to date in internal systems
• Confirm when customers have completed onboarding and are ready for next steps

What you will have

• 2+ years customer success/relationship/account management experience in the Digital Security, SaaS or Software sector
• Strong communication skills and confidence speaking with customers
• Friendly, helpful, and professional attitude
• Organized with good attention to detail
• Comfortable learning new systems and explaining it to others
• Interest in customer success, onboarding, or SaaS roles
• Experience delivering training, demos, or presentations
• Familiarity with CRM or customer success tools

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

#LI-FP1

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Job summary

The Associate Customer Success Manager (CSM) supports new customers through the initial implementation and activation of their DigiCert platform environment. This role focuses on customer onboarding and helping users feel confident and successful using the platform.

The focus will be on guiding customers through the platform experience and ensuring they have everything they need to move forward to their deployment phase.

This role is ideal for someone looking for a career in Customer Success, Customer Support, or SaaS.

What you will do

Customer Onboarding & Adoption

• Support new customers during their onboarding journey
• Join or lead onboarding kick-off calls to understand customer goals and expectations
• Walk customers through platform features, navigation and key workflows
• Help customers understand how to use the platform for their specific needs
• Encourage early usage and engagement across customer users

Customer Education & Training

• Deliver walk-through sessions
• Share training materials, guides and help resources
• Answer “how do I” questions and explain product features in simple terms
• Reinforce best practices and common use cases

Communication & Coordination

• Act as a friendly, reliable point of contact during onboarding
• Co-ordinate with Validation teams to ensure required validation steps are completed
• Work with internal and external stakeholders to establish the certificate infrastructure and co- ordinate the loading of Certificate Authority (CA) to ensure customers environment is fully operational
• Work with Support or Deployment teams when technical questions arise (without owning the fix)

Documentation & Handover

• Keep customer notes and onboarding progress up to date in internal systems
• Confirm when customers have completed onboarding and are ready for next steps

What you will have

• 2+ years customer success/relationship/account management experience in the Digital Security, SaaS or Software sector
• Strong communication skills and confidence speaking with customers
• Friendly, helpful, and professional attitude
• Organized with good attention to detail
• Comfortable learning new systems and explaining it to others
• Interest in customer success, onboarding, or SaaS roles
• Experience delivering training, demos, or presentations
• Familiarity with CRM or customer success tools

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

#LI-FP1

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Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for VMware, Oracle and SAP.

We have an immediate need for an SAP Security Services Architect based in the UK or South Africa. This position can be based out of your home office. The Security Services Architect will be responsible for developing and maintaining the operations of security products and offering within Spinnaker Support. This role will serve to define and deliver Spinnaker Support’s approach to security within the 3^rd party support and managed service markets.

This position requires a deep knowledge of the SAP architecture and experience in applying defense in depth strategies to SAP systems. This position will be responsible for providing guidance to clients on attack surface reduction strategies in relationship to the SAP system landscape. This will include identifying, documenting, and guiding clients in security best practices related to the applications, network and infrastructure of SAP systems. This position requires a person with multiple years of hands-on technical expertise in hardening the SAP environment.  The applicant should have an in-depth knowledge and understanding of SAP Subnets and network DMZ. 

Direct Responsibilities:

• SAP CVE and vulnerability analysis - Researching newly disclosed vulnerabilities, assessing technical impact, and developing hardening guidance.
• Security bulletin authoring - Writing customer-facing monthly bulletins summarizing threats and remediation steps for vulnerabilities identified in SAP Security Patch Day notifications.
• Rapid response for critical vulnerabilities - Developing and communicating guidance when high-severity or zero-day SAP vulnerabilities emerge.
• Structured security assessment delivery - Conducting assessments, analyzing results, compiling reports with actionable remediation recommendations
• Customer case management - Triaging and responding to customer security inquiries.

Required Competencies and Experience:

• 7+ years of SAP technical experience
• 3+ years of SAP security hardening, attack surface reduction, and vulnerability analysis
• 3+ years of scripting and automation
• Proven technical writing skills with the ability to document details for complex solutions.
• Deep knowledge of the security architecture across multiple deployment platforms (network, firewall, computer, storage, database and application)
• A detailed understanding of common network topologies and their application to security mitigation.
• Strong field-level/consultative experience with ability to staff teams to meet customer support and service requirements
• Strong analytical skills with ability to understand and document details for complex solutions
• Experience in performing NetWeaver AS system security operations.
• Fundamental knowledge of protecting SAP infrastructure at SAP/OS and DB level.
• Understanding of different SAP products at architectural level
• Understanding of SAP Security Note Monitoring/Telemetry and Proficiency with SAP Vulnerability Management
• Working knowledge of SAP users, roles and authorizations

Preferred

• 2+ years Python scripting programming
• C_SEC_2405 - SAP Certified Associate - Security Administrator
• Management and implementation of RFC Gateway and SNC
• Substantive knowledge of SSO, SNC and SSL
• Security certified
  • Information Systems Security Architecture Professional (ISSAP)
  • Relevant GIAC certifications (e.g., GSEC, GEVA, GPEN, GSNA)
• 1+ year of Application Security Testing
• Experience in addressing SAP vulnerabilities beyond leveraging SAP Notes.

About the Role
The TA Specialist will be responsible for proactively sourcing, interviewing, and hiring external talent based on business needs and anticipated future skills needs. 

Key Focus Areas:
•    Plan & deliver local talent acquisition strategy & priorities
•    Own the delivery of the requisition management process based on external hiring needs and aligned to global processes
•    Engage with and nurture external talent communities and networks across all experience levels
•    Partner with People and Recruitment Marketing to advertise the employer brand based on target audiences and local market nuances
•    Develop and maintain a robust pipeline of qualified candidates for current and future positions.
•    Develop and implement a WPP Media talent acquisition process.
•    Role out training sessions for hiring managers and holding them accountable.
•    Manage the full recruitment lifecycle, from sourcing and screening to interviewing.
•    Partner with hiring managers to understand staffing needs, define job requirements, and develop effective recruitment strategies.
•    Utilize the Applicant Tracking System (ATS) to manage candidate data and recruitment workflows efficiently.

 Global Responsibilities:
•    Set global strategy & priority areas tied to Global Business and People objectives
•    Convene a global community of recruitment practitioners to drive collective maturity & innovation
•    Establish global processes to drive consistent candidate & brand experiences across markets
•    Explore & implement enabling enterprise tech and/or solutions

Planning: 

• Assist in planning and executing comprehensive digital media strategies across various channels to meet client objectives. 
• Forecast and implement ad serving and brand safety to ensure effective campaign performance and protecting brand reputation. 
• Collaborate with internal teams (e.g., creative, analytics, client service) to ensure seamless campaign execution and alignment. 

  Compliance & Performance Analysis: 

• Analyze performance data, track campaign metrics, and offer data-driven recommendations for continuous optimization. 
• Continuously monitor campaign performance against KPIs, identify areas for improvement, and implement optimization strategies to maximize ROI. 
• Develop and deliver comprehensive campaign performance reports and use historical data and competitive research to identify insights and optimizations. 

  Budget & Implementation Management: 

• Monitor and manage budgets, ensuring proper allocation and tracking with media vendors. 
• Collaborate with the buying team to guarantee zero-error execution and handle budget adjustments as needed. 
• Oversee invoicing and reconciliation to maintain financial accuracy. 
• Ensure accurate reconciliation, invoicing/billing, and mapping data to our internal media campaign management platform. 

The Ideal Candidate  

• Minimum 3 years’ work experience in a planning role. 
• Experience working at a Media Agency preferable. 
• Knowledge along with a passion for digital. 
• Intermediate MS Office skills including Excel and PowerPoint 
• Experience in developing and implementing analysis and reporting strategies 
• Project management; ability to manage multiple projects across critical yet often fluctuating deadlines 
• Experience with new / emerging media, a plus 
• Result-oriented with strong communication and analytical skills. 
• Ability to work within a fast-paced deadline driven environment. 
• Analytical and problem-solving skills. 
• Strong understanding of the media landscape. 
• Understands business principles and good practice. 

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
o    Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
o    Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
o    Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Purpose: The individual is accountable for the successful running of day-to-day OOH operations within the account.

 
Operations:
•    Take responsibility for delivery of OOH service on the account, including aspects relating to media, production and finance

Media:
•    Use Industry Research to motivate and rationale OOH in OOH Strategies & Proposals
•    Drive innovative and sound strategic thinking in OOH strategies and OOH proposals
•    Be responsible for quality control when generating media proposals
•    Respond timeously on OOH Briefs
•    Generate media plans for Out of Home on the account.
•    Be responsible for all subsequent revisions of OOH Media Plans, the Media plan updates and distribution to relevant team members
•    Negotiate best value in terms of rates
•    Ensure all media has been booked and secured
•    Generate post campaign analysis and reports
•    Attend client media statuses where relevant

Implementation:
•    Ensure streamlined and effective implementation of OOH campaigns.
•    Liaise with print suppliers / Media Owners to get the best rates on print and oversee the production process, when required.
•    Produce Chaselists, flighting recons and site bibles timeously and correctly.
•    Work closely with OOH Buyer to ensure all processes are followed efficiently and documentation is accurate, up to date, saved on shared drive and loaded onto Navision.

Finance:
•    Understand the necessary financial processes
•    Ensure all processes are followed in accordance to the admin and financial requirements on the  accounts
•    Ensure monthly billings are aligned with what is loaded on the Navision system and what is on the media plan
•    Ensure monthly billings are aligned with what is loaded on the Navision system vs what is being paid

Team and work management:
•    Maintain key Supplier, Agency and Client relationships
•    Ensure Client satisfaction by delivering against and exceeding Client expectations.
•    Participate in regular overall status meetings with teams
•    Attend all relevant internal training sessions
•    Keep up to date with new media opportunities / changes to Out of Home media
•    Understand where we can gain efficiencies through portfolio buys
•    Address industry issues / other red flags
•    Attend industry meetings – gain info that could impact on our deliverables and action
•    Be familiar with all trading requirements and aim to meet such as far as possible

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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