We’re looking for an Insights Analyst Associate to join us on a permanent basis.

This is a great opportunity for someone at the beginning of their career who is eager to learn, develop, and gain experience in retail insights. You’ll work closely with experienced colleagues and receive strong support and training to help you succeed.

What You’ll Do

• Partner with senior team members to turn data into meaningful insights and recommendations for clients.
• Use internal tools to help build compelling presentations and data-driven stories that support client decision-making.
• Support the management of a small portfolio of clients within assigned categories, with guidance from the team.
• Assist in identifying trends and patterns in retail data to uncover opportunities.
• Collaborate with colleagues across Insights and Client Success to deliver high-quality outputs.
• Help develop client briefs and presentation materials.
• Participate in training and development opportunities to build skills and confidence.

What You’ll Bring

• A bachelor’s degree (in any discipline).
• A strong interest in retail, FMCG, or data-driven decision-making.
• Curiosity, attention to detail, and a willingness to learn.
• A proactive, positive attitude with strong communication and collaboration skills.

You don’t need prior industry experience — we’re looking for potential rather than polish. If you’re passionate about using data to make an impact and are keen to grow a career in insights, we’d love to hear from you.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

As a CRO Sr. Analyst at 2U, you will be responsible for monitoring, testing, and improving the conversion performance of both paid and organic landing pages. You will leverage data-driven insights, A/B testing, and cross-functional collaboration to optimize user experiences and increase lead generation across various marketing channels.

Responsibilities Include, But Are Not Limited To:

Performance Analysis & Reporting

• Analyze conversion performance of paid and organic landing pages across multiple marketing channels (search, display, email, SEO).
• Evaluate user behavior using analytics tools (e.g., Google Analytics, Adobe Analytics) and UX tools.
• Develop and maintain dashboards and reports to track KPIs, trends, test results, and conversion benchmarks.
• Interpret test outcomes and behavioral data to make actionable recommendations for optimization.

 Experimentation & Testing

• Design, launch, and evaluate A/B and multivariate tests to improve landing page conversion rates.
• Prioritize hypotheses based on business impact, traffic potential, and resource constraints.
• Maintain a structured testing roadmap and maintain thorough documentation of tests, results, and learnings.
• Partner with UX, development, and design teams to implement test variants across platforms.

 Landing Page Optimization Strategy

• Identify areas of friction and opportunity within both paid and organic landing page flows.
• Collaborate with SEO, paid media, and content teams to align landing page strategies with traffic source intent.
• Recommend UX enhancements, copy adjustments, content structure changes, and design improvements.
• Ensure that paid landing pages are aligned with campaign goals and organic pages support user search intent and SEO best practices.
  
  

 Cross-Functional Collaboration

• Work closely with marketing, design, development, SEO, and performance media teams.
• Translate CRO insights into clear tasks and strategic guidance for stakeholders.
• Provide input on landing page templates, CMS structure, and content hierarchy to support scalability.

Things That Should Be In Your Background:

• Bachelor's degree in Marketing, Analytics, Business, or related field.
• 2+ years of hands-on experience in CRO, digital analytics, or conversion-focused UX.
• Proficiency in A/B testing tools (e.g., Optimizely, VWO) and analytics platforms.
  Experience optimizing both paid and organic landing experiences.
  Strong analytical skills and data visualization capabilities (Excel, Google Sheets, Looker, Tableau).
  Basic understanding of HTML/CSS and web page structure.

Other Attributes That Will Help You In This Role:

• Experience working in a growth-focused or performance marketing environment.
• Familiarity with HubSpot CMS, Unbounce, or similar landing page tools.
• Strong understanding of SEO, keyword intent, and organic content performance.
• Knowledge of lead generation strategy in education, SaaS, or B2C environments.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

2 complimentary Getsmarter short courses per year

Subsidised medical aid with Discovery Health Medical Scheme

4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit

Employee Assistance Program (EAP)

Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U LLC.

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U,LLC. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Lead Analyst, Exec Ed Portfolio Analytics sits outside the program pod structure and owns the cross-cutting analytical functions that sit above individual programs. Where the program analysts are focused on depth within their assigned offerings, this role is focused on breadth across the full Exec Ed portfolio  -  providing the portfolio-level visibility, partner reporting, and strategic analytics that senior stakeholders and university partners depend on. You will own contact strategy analytics, partner reporting, discount and scholarship analytics, and partner resource performance, working closely with the Director, the Manager, and the equivalent Portfolio Analytics function on the Degree side. This is a role for an analyst who is equally comfortable building analytical frameworks, presenting to senior audiences, and collaborating across a distributed team.

Responsibilities Include, But Are Not Limited To:

1. Contact Strategy Analytics

• Own the contact strategy analytics function for Executive Education  -  measuring the performance of communications sequences and their impact on registration and enrollment outcomes.
• Analyze comms sequencing performance across Exec Ed programs, identifying which touchpoints, timing windows, and messaging approaches are driving conversion and which are underperforming.
• Build and maintain a contact strategy measurement framework that provides consistent, comparable insight across programs and cohorts.
• Partner with the CRM and Contact Strategy teams to ensure analytical findings are being translated into actionable improvements to comms sequencing.
• Report contact strategy performance to the Director and senior leadership on a regular cadence, with clear recommendations for optimization.

 2. Partner Reporting

• Own the partner-facing reporting suite for Executive Education  -  developing, maintaining, and delivering the analytics that are shared directly with university partners.
• Ensure partner reports are accurate, timely, and well-presented  -  these outputs represent the analytics function to our most important external stakeholders and must reflect the highest standard of quality.
• Develop a consistent reporting framework that can be applied across Exec Ed partners while accommodating partner-specific requirements and preferences.
• Collaborate with the Senior Manager and program analysts to ensure that program-level data feeding into partner reports is complete and validated before delivery.
• Identify opportunities to improve the partner reporting experience  -  including automation, self-serve dashboards, or enhanced data storytelling that increases partner confidence and engagement.

 3. Discount & Scholarship Analytics

• Own discount and scholarship analytics for the Exec Ed portfolio  -  tracking how discounts and scholarships are being used across programs and measuring their impact on registration behavior and revenue.
• Build and maintain an analytical framework for evaluating the effectiveness of discount and scholarship strategies, with clear metrics and benchmarks.
• Provide regular analysis and recommendations on discount utilization, identifying programs where current strategies are over- or under-performing relative to registration goals.
• Partner with Finance and the Exec Ed business team to ensure discount and scholarship analytics are aligned with financial planning and partner commitments.

 4. Partner & Resource Performance

• Analyze how Exec Ed team resources and capacity are distributed across partners identifying imbalances, gaps, or opportunities to reallocate effort for greater impact.
• Track partner-level analytics engagement  -  which partners are actively consuming and acting on the analytics we provide, and where there is an opportunity to deepen the analytical relationship.
• Support the Director with data and analysis for partner business reviews, renewal conversations, or strategic planning sessions where portfolio-level insight is required.
• Flag partner health signals proactively  -  surfacing early indicators of partner dissatisfaction, underperformance, or strategic misalignment to the Director before they become escalations.

 5.  Portfolio Performance & Cross-Program Insight

• • Maintain a portfolio-level view of Exec Ed performance  -  synthesizing program-level data into cross-portfolio trends, patterns, and insights that inform leadership decision-making.
  • Produce portfolio-level analytics for the Director and VP of Analytics, including cross-program benchmarking, cohort performance comparisons, and portfolio health summaries.
  • Identify systemic patterns across the Exec Ed portfolio  -  for example, funnel stages that are consistently underperforming across multiple programs  -  and surface these with analytical evidence and recommended actions.
  • Partner with the Degree Portfolio Analytics team led by Kevin Bolton, to ensure consistency in portfolio analytics methodology, reporting standards, and data definitions across the full organization.

Things That Should Be In Your Background:

•  4–6 years of experience in analytics, with demonstrated ability to own analytical workstreams independently from design through delivery.
• Experience with portfolio-level or cross-program analytics  -  you are comfortable synthesizing data across multiple programs or accounts into a coherent narrative.
• Familiarity with contact strategy analytics, CRM analytics, or customer journey measurement  -  or strong demonstrated ability to build new analytical frameworks in unfamiliar domains.
• Strong data storytelling skills  -  you can translate complex, multi-dimensional data into clear insights for partner-facing and executive audiences.
• Highly detail-oriented with strong data hygiene instincts  -  portfolio analytics requires consistency and accuracy across many inputs.
• Proficiency in SQL and at least one BI or data visualization platform (Tableau, Looker, or equivalent).
• • Collaborative and comfortable working across a distributed team  -  this role connects the program pod, the Director, and the Degree Portfolio team on a regular basis.

Other Attributes That Will Help You In This Role:

• Experience with CRM systems (Salesforce or equivalent) and direct involvement in contact strategy or comms analytics.
• Familiarity with partner reporting or client-facing analytics in a B2B or institutional setting.
• Exposure to discount, pricing, or scholarship analytics.
• Experience in higher education, ed-tech, or an enrollment-based business.

• Experience with dashboard automation or self-serve reporting tools.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

2 complimentary Getsmarter short courses per year

Subsidised medical aid with Discovery Health Medical Scheme

4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit

Employee Assistance Program (EAP)

Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U LLC.

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Manager, Executive Education Analytics is responsible for the day-to-day analytical leadership of the Exec Ed program pod in Cape Town. This role sits between the Director and the analyst team  -  translating strategic direction into operational rigor, ensuring analysts are producing high-quality outputs on time, and serving as the primary point of accountability for program-level spend and performance across the pod. You will manage a team of analysts who each own a portfolio of Exec Ed programs end-to-end, and you will be expected to know every program in your pod well enough to speak to it at any moment. This is a hands-on leadership role that requires both people management depth and strong analytical credibility.

Responsibilities Include, But Are Not Limited To:

1. Team Management &  Analyst Development

• Manage and develop a pod of 3-4 analysts, each responsible for demand generation analytics and program performance for a defined set of Exec Ed programs.
• Set and maintain a high quality bar for analyst outputs - spend plans, forecasts, and meeting preparation should not reach stakeholders without a manager's review.
• Run structured 1:1s with each analyst focused on work quality, skill development, and wellbeing - not just status updates.
• Actively develop analyst capability particularly in areas where the new unified model requires growth: spend planning, forecasting methodology, and partner communication.
• Manage capacity and prioritization across the pod, escalating to the Director when workload or capability creates genuine delivery risk.

 2. Spend Management & Budget Oversight

• Own the pod-level view of Exec Ed spend tracking actuals versus plan across all programs in the pod and flagging material variances to the Director in a timely manner.
• Review and approve analyst spend plans before they are submitted to the media execution team, ensuring plans are analytically sound and aligned to program goals.
• Serve as the escalation point for spend-related questions from media, finance, or internal stakeholders within your pod.
• Ensure analysts are held accountable to budget accuracy and that spend decisions are documented and defensible.

 3. Analytics & Program Performance

• Maintain a real-time view of all programs in the pod  -  you should be able to speak to any program's status, funnel performance, and risks without preparation.
• Review cohort forecasts produced by analysts ensuring they reflect current pacing, are methodologically consistent, and are ready for stakeholder consumption.
• Own submit-to-registration analysis at the pod level  -  identifying systemic patterns across programs and surfacing insights to the Director and broader team.
• Ensure the pod meeting cadence is maintained with analysts leading well-prepared, data-driven program performance conversations on the agreed schedule.

 4.  Portfolio Visibility & Stakeholder Engagement

• Contribute to portfolio-level reporting by ensuring pod-level data is accurate, submitted on time, and in the correct format for rollup by the Director.
• Serve as a senior analytical resource in stakeholder conversations where analyst-level presence is insufficient - stepping in to provide additional context or credibility.
• Partner with US-based colleagues including the broader Analytics leadership team, maintaining tight alignment on spend plans, forecasting methodology, and portfolio priorities.
• Support partner-facing engagements as needed, ensuring that the analytical narrative presented to university partners is accurate, clear, and reflects the full picture of program performance.

 5.  Operations & Team Rhythm

• • Own the operational cadence of the pod including spend plan submission timelines, forecast cycles, and program meeting schedules.
  • Establish and maintain team norms around data hygiene, output formatting, and stakeholder communication  particularly important as the CT team is new and norms are being set.
  • Coordinate with the Lead Analyst (Portfolio) to ensure program-level data flows correctly into portfolio analytics workstreams such as contact strategy and partner reporting.
  • Identify and flag process improvement opportunities including areas where tooling or automation could reduce manual work across the pod.

Things That Should Be In Your Background:

• 5+ years of experience in analytics, with at least 1-2 years in a people management or formal mentoring role.
• Strong command of demand generation analytics, media spend management, and registration or enrollment funnel performance.
• Proven ability to hold a team accountable to output quality and deadlines while maintaining a coaching and development mindset.
• Highly organized - you can track multiple programs, workstreams, and analyst portfolios simultaneously without dropping threads.
• Strong communicator, comfortable in both internal stakeholder settings and cross-timezone collaboration with US-based leadership.
• Analytically credible - you can engage deeply with the work your analysts are producing and identify issues before they reach stakeholders.
• Proficiency in analytics and BI tools; SQL or equivalent querying skills.

Other Attributes That Will Help You In This Role:

• Experience in higher education, ed-tech, or an enrollment- or subscription-based business.
• Familiarity with CRM systems, contact strategy analytics, or customer journey frameworks.
• Experience working in a globally distributed team with remote leadership.

•  Exposure to cohort-level forecasting methodology and registration funnel analytics.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

2 complimentary Getsmarter short courses per year

Subsidised medical aid with Discovery Health Medical Scheme

4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit

Employee Assistance Program (EAP)

Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U LLC.

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Director of Executive Education Analytics leads a dedicated Cape Town-based analytics team responsible for the full performance of 2U's Exec Ed portfolio. Reporting directly to the VP of Analytics, this is a senior leadership role with broad scope: you will oversee a team of analysts and managers, own the analytical strategy for the Exec Ed business, and serve as the most senior analytics voice in partner and leadership conversations for this segment. The role sits at the intersection of people leadership, investment management, and business performance - and requires someone who can operate with authority at both the strategic and operational level.

Responsibilities Include, But Are Not Limited To:

1. Team Management & Development

• Lead and manage the Cape Town Exec Ed analytics team, including a Senior Manager, Lead Analyst (Portfolio), and Senior Analysts.

• Set clear expectations for performance, output quality, and professional development across the team.

• Own the hiring, onboarding, and capability development of direct reports and the broader team beneath them.

• Create a high-performance team culture that is analytically rigorous, partner-oriented, and accountable to outcomes.

• Serve as the escalation point for people, performance, and stakeholder issues within the Exec Ed analytics function.

2. Spend Management & Investment Oversight

• Own the analytical oversight of Exec Ed media investment ensuring spend plans are grounded in performance data, aligned to program goals, and executed correctly by media teams.

• Hold the team accountable to monthly spend plan production and budget management for every program in the Exec Ed portfolio.

• Partner with the Demand Generation and Media teams to ensure investment decisions are informed by full-funnel analytics, not channel metrics alone.

• Provide leadership-level visibility into spend performance, variance from plan, and the analytical rationale behind investment decisions.

3. Analytics & Program Performance

• Ensure the team delivers rigorous, timely program performance analytics across all Exec Ed offerings - covering funnel performance, submit-to-registration conversion, and cohort-level outcomes.

• Own the registration forecasting function for Exec Ed, ensuring forecasts are accurate, consistently produced, and clearly communicated to business stakeholders.

• Drive the team toward analytical best practices including the use of consistent methodologies, clean data hygiene, and a push toward automation where appropriate.

• Lead or sponsor program performance conversations with senior internal stakeholders, stepping in where Director-level presence is required.

4. Portfolio Performance & Partner Reporting

• Maintain a portfolio-level view of Exec Ed program health - tracking trends, identifying systemic risks, and ensuring leadership has a clear picture of the business at all times.

• Oversee partner reporting ensuring that analytics delivered to university partners are accurate, well-presented, and reflect the full scope of program performance.

• Oversee contact strategy analytics and customer journey analytics for Exec Ed, ensuring the team is building the right frameworks to measure and optimize the learner experience.

• Partner with the VP of Analytics and CMO on portfolio-level strategy, cross-functional priorities, and Exec Ed business planning.

5. .  Cross-Functional Leadership

• • Serve as the senior Exec Ed analytics representative in cross-functional forums involving Finance, Media, Demand Generation, and Partner teams.

  • Partner with the Finance team on program-level financial reporting, forecast alignment, and budget planning.

  • Coordinate with the Degree Analytics team particularly the Portfolio Analytics function, to ensure consistency in methodology and reporting standards across the organization.

  • Represent the analytics function in partner-facing conversations where a Director-level presence is required.

Things That Should Be In Your Background:

• 8+ years of experience in analytics, with at least 3 years leading a team of 4 or more analysts or managers.

• Demonstrated ownership of a business analytics function with accountability for both people and outcomes.

• Strong command of demand generation analytics, media spend management, and enrollment or registration funnel performance.

• Experience engaging with external partners or clients in an analytics capacity  -  you are comfortable in the room with senior stakeholders.

• Ability to operate with autonomy in a Cape Town-based role while maintaining close alignment with US-based leadership.

• Excellent communication skills  -  you present analytical findings clearly and confidently to executive and partner audiences.

• Proficiency in analytics and BI platforms (Tableau, Looker, or equivalent) and strong SQL or equivalent querying skills.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U LLC

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

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The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Who we are

S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges.

We’ve been able to do this because of our outstanding people. We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success.

But we also know that work isn’t everything. It’s about the lives and careers it helps us build. We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day.

We’re excited you’re thinking about joining us

Working in Cyber at S-RM

Our Cyber Security division is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Incident Response and Managed Services practices are in more demand than ever.

We’re building a team to meet this challenge.  We’re quick to respond, innovate, and improve.  We don’t get too hung up on hierarchy or bureaucracy.  If your ideas are good enough, we’ll empower you to implement them.  If you’re the best person to talk to a customer, you’ll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back.

We also don’t believe there’s a typical cyber security professional.  We’ve built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more.  You’ll always find a range of perspectives and expertise to help you learn and grow.

If that sounds like your kind of team, we’d like to hear from you.

The role

Cyber Threat Intelligence (CTI) is an integral part of our Incident Response (IR) and Managed Services practices. As a CTI analyst you will be a critical part of our wider cyber team’s success.

You will work across the full intelligence cycle to help our clients respond and recover to security incidents, and stay ahead of evolving threats, including:

• Threat Actor Intelligence: You will track developments in the ransomware and cybercrime ecosystem, and write and update profiles on key threat actors of interest which will be shared with clients to inform case strategy and externally as thought leadership
• Threat Actor Engagement: You will monitor leak sites and negotiation portals across our global IR cases, and inform case leads of regular developments. You will assist with researching and drafting attestations on sanctions exposure for given threat actors
• Dark Web Monitoring: You will use threat intelligence platforms and specialist tools to conduct targeted research the dark web and set up and deliver regular monitoring engagements. You will assist with renewals of these cases
• Technical IOC Management: You will help collate technical indicators of compromise (IOCs) from across our global IR team, ensure these are enriched and correctly classified, and facilitate dissemination across the organisation to improve the operational effectiveness of our IR and Managed Services teams
• Incident Data Collection and Analysis: You will help ensure that incident data collected by our global IR team from our engagements is accurate and consistent. You will assist with the management of this dataset, and with analysis to produce regular reporting on trends and insights to use for presentations, events and training sessions
• CTI-lead analysis: You will assist with in-depth investigations which have a strong threat intelligence component, including conducting research and drafting client-facing reports
• Blockchain analysis: You will use specialist tools to trace ransom payments to identify sanctions exposure or other compliance risks, and draft reports to present findings to clients
• Thought leadership: You will contribute to public write ups and presentations on new vulnerabilities, trends, and threat actor techniques
• Help develop and share domain expertise: We will support you in growing your cyber expertise, including sharing it with the wider team through internal initiatives and programs.
• Help contribute to business development: You will help cultivate and manage close relationships with external partners who we share intelligence with and help identify business development opportunities.

Other features of the role include:

• Variety of casework: no day will be the same. Our team responds to a huge variety of incidents for both public and corporate clients.
• Range of opportunities: you will have opportunities to broaden your security awareness into testing and advisory projects, in addition to deepening your cyber threat intelligence and incident response expertise.
• Flexible working practices: responding to incidents can be intense, high-pressure work. We are mindful of our team’s work/life balance and offer flexible working options to support your wellbeing.

What we're looking for

Candidates with the following qualifications and experience are likely to succeed as Cyber Threat Intelligence Analysts at S-RM. 

That said, if you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.

We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives.

Required Skills:

• Excellent written and verbal communication skills, with the ability to produce clear and  concise reports.
• Strong analytical and problem-solving skills, including the ability to work with incomplete, ambiguous, or conflicting information.

• Understanding of foundational cyber concepts, such as common attack vectors (e.g., phishing, credential misuse), high-level security terminology, and general threat actor motivations.
• Understanding of core intelligence concepts, including the intelligence lifecycle, requirements gathering, and the distinction between tactical, operational, and strategic intelligence outputs.

• A demonstrated interest in cyber threats, including financially-motivated activity such as ransomware and extortion.

Preferred Skills:

• Academic or professional background in a research-focused discipline (qualitative or quantitative), such as Political Science, Intelligence Studies, Criminology, Cybersecurity, Computer Science, Data Science, or related fields.
• Familiarity with cybersecurity fundamentals, such as threat actor TTPs, IOCs, and relevant frameworks (e.g., MITRE ATT&CK).
• Ability to contextualize findings into business-relevant assessments, including potential impact, likelihood and recommended mitigations.
• Experience using OSINT and/or Threat Intelligence platforms (e.g. VirusTotal, Shodan, MISP, Recorded Future).

Successful candidates are likely to show the following personal attributes: 

• An investigative mindset and an enthusiasm for investigations.
• Exceptional attention to detail, especially when examining indicators, infrastructure data, and adversary behaviours.
• A collaborative mindset and willingness to collaborate across teams.
• Ability to thrive under pressure, prioritize multiple tasks, and meet short deadlines.
• A self-starter, demonstrating initiative, ownership of work and the ability to identify opportunities to enhance S-RM's cyber capabilities.

Relevant industry certifications are not required for this role. However, holding relevant CTI or cyber security related certifications such as the following is beneficial: GCTI, GCFA, SSCP, or Security+

Our benefits

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside of work. This includes but is not exhaustive of:

• Holiday – 23 days per year increasing to 28 days (+1 day for every year you worked at S-RM, up to a maximum of 5 days) in addition to bank holidays
• Gap Cover policy – allowing you to bridge the gap between your medical bills and your medical aid cover.
• Hybrid working and flexible working hours;
• Private pension – up to 7% contribution matched by the company
• Life Insurance 4X annual salary.

Parental Support:

• Fertility treatment leave – 5 days of leave per cycle of treatment per year;
• Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay;
• Paternity leave – 6 weeks of full pay.
• Various Health and Medical Benefits including:
• Medical aid with Discovery Health for employee, partner, and children up to the cost of the Classic Saver plan(taxable benefit) for you and your family;
• EAP programme for you and your immediate family;
• Free access to the world-famous mindfulness app Headspace.

The application process

We want to get to know you, and for you to get to know us, to see if we’d be a good fit. We are responsive and respectful of people’s time throughout our hiring process.

A typical application process includes:

• Initial screening of your application by our recruiting team.
• An interview to assess your baseline technical skills.
• An interview to discuss your previous experience, broader competencies, and suitability for the role.

About us:

We believe the next generation of financial services will be powered by stablecoins.

Founded in 2021, our mission at BVNK is to accelerate global money movement.

We’re building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd.

Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. 

We’re a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift.

In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we’re accelerating our growth – and we're looking for smart, ambitious people to help us build the future of financial services.

We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.

About this role in the team:

We are looking for a Senior Fraud Analyst to join our Fraud Operations team. This role will report to the Head of Fraud Operations.

As a Senior Fraud Analyst, you'll be a key part of building out our Fraud Operations team, helping to establish processes, best practices, and standards that will shape how we operate as the team scales. You will play a key role in identifying, investigating, and mitigating fraudulent activities to protect BVNK and its customers. You'll conduct in-depth analysis and thorough investigations to address complex fraud threats, taking ownership of cases triggered by BVNK's fraud detection systems and controls, while focusing on protecting our product offerings and maintaining the integrity of our platform.

We are looking for a team player; someone who is adaptable and enjoys solving complex problems in a constantly changing environment. You must be skilled at managing competing priorities, and work well in a highly demanding environment. You should  be comfortable delivering high quality investigations at pace, and presenting your findings and recommendations to senior stakeholders.

As a Fraud Investigator, your day-to-day role will be varied, but will include tasks such as:

• Investigation and analysis of fraud typologies from BVNK's fraud detection systems
• Management of end-to-end fraud investigations from detection through resolution
• Documentation and reporting of fraud findings for internal and external stakeholders
• Escalation of fraud patterns and opportunities to enhance BVNK's control environment
• Collaboration with cross-functional teams to prevent recurring fraud incidents
• Analysis of behavior and transaction patterns to identify suspicious or anomalous behavior
• Design, document, and implement Standard Operating Procedures (SOPs) for the fraud investigation lifecycle to ensure scalability and consistency as the team scales
• Assist the Head of Fraud in building the department's foundational toolkit, including the selection, configuration, and optimization of third-party monitoring tools
• Act as a primary feedback loop for the Engineering and Product teams to refine automated detection logic based on manual investigation outcomes
• Identify gaps in existing (or non-existent) workflows and proactively propose and execute solutions to close them

What we'd love to hear from you if:

• You have  4+ years of experience in fraud investigation within a regulated financial institution or digital asset environment
• You have experience with fraud detection tools such as Unit21, Fingerprint, Sardine, SEON or similar
• You have strong investigative and analytical skills with attention to detail
• You have demonstrated experience in building processes and defining best practices
• You have an ability to work independently with a high degree of autonomy and to manage evolving priorities to deliver against the team's strategy
• You are comfortable working in a fast-paced, evolving environment with competing priorities
• You have genuine interest in digital assets and the fintech space
• You have excellent documentation and report-writing skills
• You have exceptional written and verbal English

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate, growth-minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world
• An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets

At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team. 

About this job

As Technical Portfolio Analyst you will be an integral part of the team accountable for the daily loan book operations of JUMO. You will work with various areas to implement portfolio and asset management decisions in order to optimise financial return, within the set risk appetite, and increase financial inclusion.  

You will work within a small high-performance results orientated team engaging across the Portfolio and Prediction department, and you will report to the Head of Portfolio Enablement.

You will 

• Contribute to the ongoing operational implementation of Portfolio Management and Asset Management decisions.
• Work with product and technical teams to implement business requirements from Portfolio and Asset Management teams.
• Use data insights, be able to troubleshoot portfolio issues and assist with remedial action as well adding additional reporting and alarming.
• Work within the existing Portfolio Strategy Service to optimise the current process  as well as contribute to the evolution of the service itself.
• Provide support and assist with complex problem solving across various teams using your technical coding skills.
• Be able to work independently and be bold enough to challenge the status quo even outside of your domain.
• Learn new technologies, business concepts and innovate.

You will need

• A Bachelor's degree in Statistics, Finance, Engineering or equivalent tertiary degree 
• To be capable to evolve current process & look towards what next generation service looks like 
• Working knowledge of SQL and/or relevant RDBMS technology such as MySQL, PostgreSQL, Redshift and SQL Server 
• Understanding of the credit lifecycle
• Effective communication skills in technical concepts
• To be adaptable in a fast-paced environment

Bonus if you have 

• Proficiency in Python or another programming language
• Ability to work with Github and JIRA
• Proven ability to work with diverse teams to ensure effective implementation of projects
• Relevant work experience

We ask a lot of each other at JUMO, but we give a lot too. 

You will love

• Collaborating with smart, engaging people in an inspiring work environment.
• Working for impact.
• Growing and learning continuously, with loads of encouragement and support.
• Boldly taking risks as we navigate new challenges.
• Flexible work practices enabling your best delivery.
• Being autonomous and empowered to lead.
• A stack of leading-edge technologies.

Remote First

You will be based in South Africa. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Cape Town for collaboration and connection and for the use of those who value and want to work out of an office.  You have flexibility where to work from, as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.

Diversity and Inclusion

At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.

About us:

We believe the next generation of financial services will be powered by stablecoins.

Founded in 2021, our mission at BVNK is to accelerate global money movement.

We’re building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd.

Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. 

We’re a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift.

In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we’re accelerating our growth – and we're looking for smart, ambitious people to help us build the future of financial services.

We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.

About the role:

BVNK is establishing a centralised Response Management Office (RMO) to transform how RFIs (Request for Information), RFPs (Request for Proposal), and DDQ (Due Diligence Questionnaire) activity is managed across the business.

This is a unique opportunity to join a newly created function at its formative stage and play a hands-on role in shaping how it operates, scales, and delivers impact across BVNK. You won’t just execute processes - you’ll help define, refine, and elevate them to the standard of excellence required to win strategic enterprise clients.

The goal: find broken things and fix them. That includes processes that shouldn’t exist, decisions that haven’t been revisited (but should have been), and tools that are slowing everyone down.

As a Response Management Analyst, you will help build and scale the operating system that drives operational excellence across RFx, DDQs, and commercial processes. Previous experience in a similar role is a plus - but not required. We are looking for someone who is hungry to learn, eager to grow in a fast-paced environment, passionate about AI and automation, highly detail-oriented, an out-of-the-box thinker, and excited to create something new with high impact.

Key areas of responsibility:

RFx & DDQ Response Management

• Support end-to-end management of RFPs, RFIs, DDQs, and client diligence processes
• Build structured project plans with clear timelines and accountability
• Ensure consistent messaging, formatting, and quality control
• Track SLAs and ensure on-time submissions

Knowledge & Content Management

• Leverage tools such as Loopio to manage and optimise response workflows
• Maintain and enhance the central response knowledge libraries
• Identify content gaps and drive structured refresh cycles
• Standardise high-frequency responses into high-quality, reusable modules
• Develop and maintain self-service diligence packs to streamline routine requests and improve turnaround times

AI & Automation Enablement

• Collaborate on building AI-powered workflows to accelerate response delivery
• Help design scalable automation frameworks for intake, routing, and content generation
• Continuously identify opportunities to reduce manual effort and improve efficiency

Process Engineering & Continuous Improvement

• Support the design, implementation, and ongoing maintenance of SOPs, intake workflows, governance frameworks, and related resources
• Refine processes based on feedback and performance data
• Contribute to building dashboards and tracking systems to measure efficiency, quality, and outcome-based metrics
• Drive consistency, operational rigor, and accountability across the response management function

Cross-Functional Stakeholder Engagement

• Build strong, trusted relationships across key business functions, including Commercial, Product, Legal, Compliance, and Operations
• Coordinate and collaborate effectively with internal contributors, providing clear guidance and setting expectations
• Communicate proactively and manage competing priorities to ensure timely and high-quality outcomes

What we are looking for:

Core Traits

• Hungry to learn and grow in a high-impact function
• Passion for AI, automation, and process optimisation
• Exceptional attention to detail and accuracy
• Highly organised and process-driven
• Comfortable managing multiple projects and collaborating with cross-functional stakeholders
• Proactive and works with urgency, ownership, and accountability
• Strong investigative mindset, able to gather, analyse, and synthesise complex information effectively
• Thrives in fast-paced, evolving environments, comfortable taking initiative, and adept at building the ship as you sail

Nice to Have

• Exposure to RFPs, RFIs, DDQs, security questionnaires, or proposal management
• Experience in fintech, payments, digital assets, banking, or other regulated environments
• Familiarity with knowledge management tools (e.g., Loopio or similar)
• Background in roles requiring structured research, due diligence, or information analysis

Skills

• Strong written communication and structured thinking
• Project coordination and organisational skills
• Analytical mindset with the ability to identify patterns, gaps, and inefficiencies

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate, growth-minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world
• An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets

At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team. 

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

The Cloud Security team at Luno is responsible for identifying security threats and improvement areas within our cloud hosted resources, and ensuring that we both strive to implement best practices everywhere and detect any deviations. This team works closely with engineering and IT operations to ensure the best security practices are followed in both areas of the business.

About the role: 

We're looking for a AWS Cloud Security Analyst to be a force multiplier across the organisation, someone who brings deep cloud security expertise, strong architectural thinking, and the confidence to challenge assumptions when needed.You’ll work hands-on across our AWS, Kubernetes, CI/CD and developer environments, surfacing risks early, designing secure patterns, automating controls, and strengthening the foundational security posture that underpins a global crypto exchange.This is a role for someone who wants to build, influence, advise, and elevate — not just run scanners.

Your mission will be:

• Continuously assess and uplift the security posture of our AWS and Kubernetes environments through automation and secure-by-design principles.
• Partner closely with Engineering, SRE, and IT Ops to deliver practical, business-enabling security solutions — not blockers.
• Analyse existing infrastructure and microservice architectures, highlight systemic risks, and define secure patterns that scale.
• Lead security input across new projects from design → delivery, ensuring resilient architectures and guardrails are in place early.
• Develop proof-of-concepts, hardening strategies, and safe rollout plans for improvements.
• Strengthen detection and response capabilities by improving security telemetry, triage, anomaly detection, and automation

• Advanced AWS expertise — ideally with Professional or Specialty certifications.
• Strong experience in Kubernetes, cluster security, and containerised workloads.
• Background in Cloud Engineering / SRE / DevOps / Systems with strong security instincts.
• Proficiency in automation and scripting (Python preferred).
• Hands-on experience with Terraform and secure IaC patterns.
• A solid understanding of CI/CD pipelines and the SDLC.
• A mindset that balances pragmatic engineering with strong security judgement.
• Curiosity, ownership, and a genuine passion for learning and improving systems

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events.
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Dimagi & Global Solutions

Dimagi is an award-winning social enterprise and a certified B Corp and Benefit Corporation. Our primary product, CommCare, is the most widely-deployed open-source digital platform for enabling Frontline Workers. Since 2002, Governments and organizations across all sectors have built customized mobile, web, and SMS applications on CommCare to deliver services to underserved populations. Dimagi is more than a tech company. We are an impact-first team of compassionate people from all parts of the world and all walks of life, dedicated to using business as a force for good in global health and development.

The Global Solutions Division’s mission is to build and scale sustainable, high-impact digital solutions that amplify frontline workers and programs in Low and Middle Income Countries (LMICs). We offer professional services to partners to impactfully deliver Dimagi technology and / or programmatic expertise.

About the Position

Dimagi is looking for a Senior Project Analyst/Field Officer to join our Global Solutions Division. This position is open to team members based in Mozambique. This team member will be a cross-functional member of the team and will be asked to provide support for projects in the Southern Africa region.

The Senior Project Analyst / Field Officer is a key member of the Project Delivery team, and will directly support project teams in creating high-impact, reliable, user-friendly digital systems for Dimagi’s public health partners. This team member will be responsible for supporting field activities occurring in Mozambique including, but not limited to, support in-person meetings, training, capacity building activities, and working with local partners to facilitate requirements gathering, user acceptance testing, and more. Further, in this role, the team member will support a project team working on the optimal design and development of applications built on Dimagi’s flagship platform CommCare - including requirements gathering, design, testing, implementation, and monitoring.

This is a 12-month fixed-term position with the possibility of renewal based on business requirements and mutual interest.

Responsibilities 

• Act as the primary liaison between Dimagi, implementing partners, and Ministry of Health stakeholders in Mozambique.
• Provide on-the-ground implementation support, including site visits, training, capacity building, in-person meetings, and hands-on technical troubleshooting.
• Lead requirements gathering by translating technical needs into clear technical requirements, workflows, documentation, and level-of-effort estimates.
• Design and build the optimal system according to the requirements gathered, taking into account end user experience.
• Provide data analysis support to ensure that the information gathered by the mobile tool is meaningful and actionable.
• Product documentation: Support the development and maintenance of functional, technical, and training documentation.
• Implementation Support: Support client and internal teams in understanding how to effectively use the CommCare system and adherence to the agile delivery mode.
• Lead development of a capacity building and/or training curriculum and support clients through capacity building activities.
• Quality Assurance and Testing: support product quality throughout the software development life cycle.
• Update and execute system quality assurance test plans to ensure the project team delivers a high quality product.
• Contribute to project operations including tracking tools, scope and change management, budgeting support, and cross-team coordination.

Relevant Skills

• Fluent in oral and written Portuguese and English
• 3+ years of experience in project coordination or project implementation
• Experience working on software projects
• Experience working in and coordinating with dynamic teams
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
• Ability to balance multiple completing tasks across multiple projects
• Excellent organization skills
• Interest in making a social impact
• Eligible to work in the country and willing to travel in the region
• (Bonus) Familiarity with Agile methodologies
• (Bonus) Experience using project management tools like Asana, Jira, or Confluence.
• (Bonus) Experience working with governments and/or public health
• (Bonus) Experience with systems integration and/or database management
• (Bonus) Experience with system and scenario flow diagrams, functional user assessments and testing, architecture and content structure, and technical specifications

Benefits and Compensation

We aim to make a difference, not just as a company but also as an employer. We are transparent about salaries at all levels of the organization and have a standard, global pay scale for all positions that is non-negotiable. The salary for this position which is affiliated with Dimagi's Mozambique Operations is 2,088,408 MZN annually. 

The benefits we offer are geared towards having a strong impact on our staff’s well-being. A few of our key benefits are outlined below:

• 100% employer-sponsored medical insurance 
• 5% match to Employees’ Retirement Fund 
• Employee stock option plan
• 30 days paid time off inclusive of holidays
• Unlimited sick time and excellent parental leave policy
• Access to a flex-time policy that allows employees to work based on a flexible work schedule
• Professional Development Benefit
• Access to an Employee Assistance Program (EAP) through ComPsych

EEO Employer/Veteran/Disabled

Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are interested in applying for employment and need special assistance or a reasonable accommodation during the application or interview process for a posted position, please contact us at 617-604-2123 or send an email to accommodations@dimagi.com detailing your request.