Summary  

• We are looking for a talented Account Executive / Business Development Manager to join our fast-growing Brandwatch Sales organization. You will be responsible for driving new revenue in Greater China. 

• The ideal candidate will have a strong track record in SaaS sales with a skillset including, but not limited to, strategic prospecting, disciplined pipeline generation, structured discovery, complex deal management, platform demonstration, cross-selling, negotiation and executive stakeholder engagement.  

• A key part of this role will be leveraging internal Cision and PR Newswire existing relationships in China market to identify Brandwatch opportunities. 

• You will drive growth by engaging some of China’s largest organizations, and selling the value of Social Listening / Consumer Intelligence as well as Social Media Management and digital strategy in general. 

Essential Duties & Responsibilities  

• Own and deliver net-new Revenue within Greater China territory. 

• Generate and maintain sufficient qualified pipeline to achieve consistent new-logo revenue targets. 

• Execute defined prospecting, discovery, value articulation, negotiation, and close processes. 

• Apply structured sales methodologies aligned to established go-to-market standards. 

• Manage shorter sales cycles with moderate stakeholder complexity. 

• Maintain accurate forecasting and disciplined CRM documentation. 

• Transition closed accounts to post-sale teams upon contract execution. 

• Perform other duties and responsibilities as required to support business needs. 

Job Level Competencies  

• Extensive knowledge and application of Sales principles, theories and concepts.  

• Develops solutions to complex problems where analysis of situations and/or data requires in-depth evaluation of variables. Determine the best approach to achieve results and provide suggestions to improve policies and procedures.  

• Work is performed independently and requires the exercise of judgment and discretion.  

• May represent the organization as primary contact on assignments and/or projects. Interacts with senior professionals and management and frequently coordinates work between departments or organizations. 

Qualifications  

• Typical experience: 5+ years in related role or experience.  

• Experience in B2B Tech sales with quota responsibility. 

• Demonstrated ability to close new-logo business. 

• Strong communication and discovery skills. 

• Full proficiency in Mandarin and English  

• Proficiency with CRM systems and sales tools. 

Preferred Qualifications  

• Experience selling SaaS into Commercial or Enterprise accounts (MarTech preferred) 

• Exposure or familiarity with Digital Marketing, Social Media and Social Listening 

• Familiarity with structured qualification methodologies. 

• Education: Bachelor degree preferred. 

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

B2B Exports – Business Development Manager

Role summary- Drive China B2B market expansion through new customer acquisition, partnerships, and cross‑functional collaboration, delivering regional sales growth aligned with global strategy.

Location: Shenzhen, China
On-site 
Full-time

What you’ll do

• Expand business to China B2B market to support company’s annual strategies.
• Execute company’s business development plan by acquiring new customers and accomplishing regional sales target.
• Develop potential partnerships with service providers, industry associations, Medias and affiliates B2B business
• Support and present at marketing events organized by Marketing Department and Business Development Department and attend likewise events in b2b
• Report to Regional Leader of Business Development, China remotely on a regular basis.

Who you are

• Bachelor’s degree and above
• 5+ years’ work experience with 3+ years in eCom relevant industry/function
• Deep understanding of B2B supply chain and international trade
• Demonstrate strong leadership and consistent delivery
• Win through external partnership and internal collaboration
• Work with global teams and leverage multiple resources to get job done

Not a must but a great advantage:

• Experience in online payments
• Experience in B2B eCom platform/service provider/independent site
• Experience to face customers of SMB/industry associations
• Bachelor from renowned university

KYC Representative

Role summary - Be a KYC Representative, you will responsible for client onboarding review and approve, you will have chance to work closely with rest of ops team as well as business team. 

Location: Shenzhen
On-site 
Full-time

What you’ll do

• Verify customer documents during onboarding for authenticity and compliance.
• Be the POC for business escalations, provide insights/progress updates on the cases and resolve the case in a fast and accurate manner.
• Identify potential issues/opportunities from the daily work and escalate to manager for further follow-up.
• Assist and engage in additional projects/tasks assigned.
• Oversee SLAs to ensure alignment with team and business goals.
• Maintain strict adherence to both local and global KYC standards and procedures

Who you are

• Strong customer-centric mindset
• Good oral and written communication in both Mandarin and English
• Quick learner with strong adaptability
• Effective communicators across teams
• Detail-oriented and proactive in problem-solving
• Able to work under pressure with time constraint
• KYC knowledge will be a plus

For internal candidate

• 2+ years’ working experience, with a minimum of 1 year tenure in Payoneer CC or Ops roles
• Good performance and reference check from line manager

Job Description

The Premium Service Specialist team oversees and operates Payoneer’s end to end customer experience and proactively addresses issues for our top clients. The team combines service-orientation aiming to ensure smooth customer experience while keeping Payoneer compliant with top industry practices.

Role Responsibility:

• Provide high quality services to VIP customers via different channels
• Responsible for end-to-end resolution efficiency of operational issues
• Work closely with sales team and understand customer profiles
• Maintain a high customer satisfaction and quality standard when in compliance with policy and regulations
• Identify potential risks for major complaints and escalate

Is this you?

The Payoneers are:

Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient

For this role you are also:

• Customer centric with problem solving mindset
• Self-motivated to reach resolution, proactive and willing to take ownership
• Great communication skills
• Attention to details

Qualification requirement:

• 3 years + proven experience in a customer facing role from international company
• Bachelor’s degree and English CET-4
• General knowledge of computers and Microsoft Office applications:
• Experience with fintech, banking, or eComs industry is a strong plus

Senior Customer Success Manager

Role summary - Drive SMB customer success in China by accelerating Payoneer product adoption, strengthening key relationships, and expanding usage through proactive engagement in a fast‑paced environment.

Location: Shenzhen, China
On-site
Full-time

What you’ll do 

• Oversee and manage existing client relationships while proactively building long‑term partnerships. Through strong client engagement, identify business opportunities and collaboratively develop value propositions that drive retention, up‑selling, and cross‑selling.
• Maintain a solid understanding of client profiles and business dynamics, stay responsive to changes in client needs, and effectively leverage internal and external resources to deliver tailored solutions that maximize long‑term client value.
• Maintain and exceed revenue and upselling targets from our direct business.
• Maintain accurate and up‑to‑date records of all customer activities within the CRM platform.
• Develop and document business success stories and client case studies.
• Review existing processes and proactively propose improvements to drive client growth and market penetration.

Who you are

• Bachelor’s degree with 3–5 years of relevant experience in cross‑border e‑commerce, account management, business development, or related fields.
• Native Mandarin with strong English written and verbal communication skills.
• Proven ability to manage client relationships, develop business cases, and conduct financial analysis to assess and forecast business impact.
• Strong learning agility with the ability to understand industry trends, see the big picture, and translate key business drivers into profitable growth.
• Data‑driven and highly organized, with strong analytical reasoning, attention to detail, sound decision‑making skills, and the ability to perform well under pressure.

Not a must but a great advantage    

• Experience using salesforce.com or a similar CRM system
• Experience in the Payments and Banking industry
• Experience with direct sales for small businesses engaged in cross-border trade
• Experience with digital marketing, affiliate marketing, social media
• Experience with data analytics & BI tools

Senior Manager, Customer Success – Enterprise

Role summary

Location: Shenzhen, China
On-site 
Full-time

What you’ll do

• Oversee and manage existing e-Commerce client relationships and play an active role in developing and building long-term relationships with top customers to develop value propositions that address client needs.
• Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell/X-sell related solutions and services.
• Growing the company’s capability to serve e-Commerce trade and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics.
• Be accountable for increasing user health, managing day-to-day operations, and scaling the team.
• Effectively work cross-functionally across the organization to shape business solutions to meet customer needs.
• Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.
• Other related duties assigned as needed

Who you are 

• BA Degree or equivalent, master’s degree is a plus
• 5+ years of experience in business development or account management
• 2~3 years of e-Commerce experience is a must
• Exceptional written, presentation, and verbal communication in English and Mandarin
• Have basic data analysis skills and data driven mindset
• Ability to work cross-functionally with different stakeholders at different levels
• Passionate for entrepreneurship, self-motivated, self-disciplined, problem solving, results and detail oriented to grow regional B2B business to grow through current business expansion and to expand with new initiatives
• Language – Fluent in English / Chinese
• MS Office: proficient in PPT / Excel

THE ROLE 
We are looking for a high-performing, hunter-mentality Sales Manager to drive the growth of our new logistic business. Your mission is to acquire brand customers and direct retailers, convincing them to migrate their supply chain and fulfillment operations to our platform. This is a "zero-to-one"; sales role where you will define the sales pitch, identify high-potential leads, and close deals that directly impact our revenue and network scale.

KEY RESPONSIBILITIES 

• Customer Acquisition: Proactively identify, reach out to, and sign high-growth brands and direct retailers as QLS partners.
• Selling: Understand the unique supply chain pain points of prospective clients articulate how QLS’s M2C model and automated logistics technology can solve them.
• Lead Generation: Build and manage a robust sales pipeline through cold outreach, networking, and industry events across the APAC and global retail sectors.
• Pitch Proposal: Develop and deliver compelling sales presentations and commercial proposals that highlight QLS’s value proposition (speed, cost-efficiency, and tech-integration).
• Contract Negotiation: Lead the commercial negotiation process, including pricing structures, Service Level Agreements (SLAs), and legal terms.
• Market Intelligence: Stay ahead of logistics trends and competitor offerings to refine our go-to-market strategy and pricing models.
• Cross-functional Collaboration: Work closely with the Operations and Onboarding teams to ensure a smooth transition for new clients

QUALIFICATIONS

• Experience: 5–8+ years of B2C, B2B sales or business development experience, ideally within Logistics, Freight Forwarding, E-commerce Platforms, or Supply Chain SaaS.
• Proven Track Record: A history of exceeding sales targets and successfully acquiring mid-to-large scale brand/retailer accounts.
• Network: An existing network of contacts within the retail, fashion, or consumer goods industry in Greater China or the APAC region is a significant plus.
• Communication: Exceptional storytelling and negotiation skills. Ability to influence C-level executives and supply chain heads.
• Language: Bilingual in English and Mandarin is essential for engaging both international brands and regional stakeholders.
• Mindset: Entrepreneurial, resilient, and comfortable with the ambiguity of a fast-growing startup. You are a self-starter who doesntwait for a playbook to be written

Purpose of Position

• The Digital Commerce Products Director will need to be a visionary and creative thinker who will manage and be responsible for the delivery and execution as well as introduce new innovative solutions to cope with the business needs. The incumbent will collaborate with business development, compliance, and technology teams as well as directly engage with different parties to research and advance innovative product solutions from concept to development.
• This will require both in-depth end user knowledge and familiarity with Digital asset custody, as well as a deep appreciation and understanding of the next generation technologies and foundational steps of digital initiatives.

Job Description

• Deliver best-in-class e-commerce and omnichannel experience while increasing our speed on experiments and execution.
• Oversee all in-house and third-party software systems from e-commerce to production to all growth initiatives.
• This is not a day-to-day hands-on development role but we expect the incumbent to be highly technical, e.g., system architecture, code review, and debugging live systems.
• Liaise with all business units to ensure all system requirements are captured and all technical blockages are resolved in a timely fashion.
• Establish and enforce best engineering practices to ensure quality codebase, smooth scaling, site reliability, and system security.
• Build, mentor, and lead a top-performing engineering team: leading by examples and continuous improvement on the team’s soft and hard skills.
• Take ownership of the vision/strategies of software product while formulating business models backed by analysis of competitive landscape including but not limited to ERP system, NFT projects, Product feeds management system, Business Intelligence, Data automations, Influencer management system (IRM), Marketing automation system, Custom apps, etc.
• Define product roadmap, drive backlog prioritization and implementation.
• Initiate and drive product enhancement strategies to improve customer experience based on user feedback and requirements.
• Strong knowledge of digital custodian technologies and the pro/cons associated with them to ensure the product meets the highest security standards.
• Generates and validates new product ideas based on market research and engagement with Technology , Business teams and clients as appropriate.
• Elevate Casetify’s employer branding to attract digital talents.

Requirements

• Hands-on engineering leadership.
• Led team responsible for large scale eCommerce business over hundred millions of US dollars.
• Excellent stakeholder management with strong product mindset and business acumen.
• Successfully delivered business result with a mix of in-house team and external agencies.
• Built and led engineering team from scratch.
• Known for promoting best practices at work.
• At least 5 years of working experience in engineering leadership/ product management role with a proven track record of managing end to end software product lifecycle from strategy to evaluation.
• Experience in building and driving innovative products, including management, from ideation through to design and development.
• Excellent presentation, communications and influencing skills.
• Proven ability to build relationships with internal and external partners and stakeholders.
• Entrepreneurial attitude, with experience in fintech or fast-paced corporate environments a plus.
• Have a good experience in working across business units in the course of the product roadmap and gather business requirements and translate them into technical specifications for the development team.
• Solid experience in developing product roadmap and associated backlogs.
• Previous experience for B2B software products or E-commerce is a plus.
• Happy to work in a buzzing multicultural environment.
• Proficient in spoken and written Chinese and English.

Purpose of Position

• CASETiFY is looking for a Merchandise Planner to join our Product Lifecycle Management team. The chosen candidate will support inventory health management by overseeing inventory allocation across our global network of retail stores, online marketplaces, and distribution centers. This role will help ensure optimal inventory levels, minimize stockouts, and maximize customer satisfaction. 

Job Description

• Collaborate with country, retail, and marketplace teams to plan material replenishment to regional hubs and retail stores.
• Manage and report on material shortages and excesses, including KPIs and action plans.
• Validate forecasts and assess their accuracy.
• Support data analysis, reporting, and presentations.
• Work with the central procurement team to track deliveries, due dates, restock dates, and pull-in/push-out plans.
• Collaborate with product development and procurement teams on new product introductions and product phase-outs.
• Drive continuous improvement in material allocation procedures, systems, and policies.
• Enhance information flow and transparency.
• Perform data and root cause analysis, and implement corrective actions.
• Assist with ad hoc projects and new initiatives.

Requirement

• Bachelor's Degree in Supply Chain Management, Operations Management, Business Analytics, or a related field.
• 2+ years of experience in Retail Stock Allocation, Demand Planning, Inventory Management, or Product Management, preferably in the FMCG and Retail industry.
• Experience with ERP & MRP systems.
• Proven experience with Business Intelligence Tools, preferably knowledge of Tableau. 
• Advanced Excel skills, including Macro and VBA.
• Excellent written and verbal communication skills in both English and Chinese. Cantonese will be an advantage.
• Ability to clearly and effectively convey complex information.
• Passion for production and operations.
• Self-motivated, agile, and comfortable working in a dynamic environment.