We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to client and support our booth activities.
• Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always comes first.

You’d be a good fit with:

• 5 years of experience in technical customer-facing roles or equivalent capacity.  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
• Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
• Motivated learner with a strong interest in quantum computing.

You’d be a great fit with: 

• Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
• Time on the customer side in various verticals included leadership roles - this provides customer empathy
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: This role is based in Saudi Arabia or Dubai, UAE, and requires candidates to be locally based in one of these locations.
Travel: 20% travel domestically and globally
Job ID: 1374

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

The Account Executive II will manage a defined sales territory and be responsible for delivering against a quota goal for the defined territory. The Account Executive will identify, generate, qualify, and close new business for customers and prospects in a defined territory.  Responsible for managing the full sales lifecycle, building the go-to-market plan (including direct and indirect business). 

What You’ll Do

• Develop new and existing accounts within a defined territory (Jordan and Bahrain)
• Complete and maintain a territory sales plan which outlines a road map to success
• Responsible for meeting or exceeding your monthly and annual quota. by proactively prospecting for All Product Lines and opportunities with new and existing customers
• Responsible for sales forecasting, lead generation, prospecting, and account management through the close cycle
• Maintain accurate Whitespace data on customer and focus prospect accounts
• Partner closely with SE’s, PAM’s and wider POD to deliver territory goals
• Algin with Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible
• Align with SDR team to proactively cover your total addressable market (focus and non-focus territory accounts)
• Attend corporate trade shows and events
• Maintain sales pipeline activity in Salesforce
• Schedule and conduct product demonstrations and detailed presentations to prospects, customers and partners
• Lead RFP responses for your accounts
• Own full end-to-end sales cycle, including running sales meetings, working closely with your SE and partner network, managing a deal through to close.
• Act as an advisor to prospects to understand whether their needs could be met with the BeyondTrust product portfolio
• Understand and document customers’ business and IT strategies, priorities, and goals; capture this data accurately in CRM system

What You’ll Bring

• Bachelor’s degree or equivalent work experience
• 2-4+ years customer-facing sales experience with security, PAM, Identity Management, or IT related software
• Proven track record of meeting or exceeding sales quota
• Excellent communication and influencing skills
• Demonstrated ability to effectively present and sell a technical solution
• Strong communication, negotiation, and organizational skills required.  This position will have a heavy emphasis on telephone-based activity.
• Ability to work in a team selling environment
• Experience with SalesForce.com
• Ability to find and uncover new opportunities with prospects and existing business, cold calling and hunting for business
• Demonstrated negotiation skills
• Fluent in Arabic

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the worldwide leader in intelligent identity and access security, enabling organizations to protect identities, stop threats, and deliver dynamic access. We are leading the charge in innovating identity-first security and are trusted by 20,000 customers, including 75 of the Fortune 100, plus a global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-EP1

Role Overview:

Lucid Motors is seeking a Senior Homologation Engineer to lead all vehicle certification activities for the Gulf region. Based in Riyadh, this role will support regulatory compliance activities across Gulf markets and will serve as the primary regional authority interface with SASO, MOIAT, GSO, and associated agencies.

The position also acts as the key homologation and regulatory focal point between the Middle East operations and Lucid Motors’ headquarters in the United States, ensuring alignment on certification strategy, timing, and technical decisions.

Key Responsibilities:

Gulf Homologation & Regulations:

• Lead homologation strategy, planning, and execution for all Lucid vehicles destined for Gulf markets.
• Manage certification activities in accordance with GSO standards, SASO regulations, and MOIAT requirements.
• Maintain deep expertise in Gulf regulatory frameworks and proactively track regulatory changes, assessing business and product impact.
• Act as the primary point of contact for regional authorities, certification bodies, and technical services.

Head Office Interface (U.S.):

• Serve as the single regional window to Lucid Motors’ U.S. headquarters for all homologation‑related topics.
• Coordinate with the US teams to align certification timelines, test strategies, and technical documentation.
• Communicate regional regulatory constraints, risks, and opportunities clearly to global stakeholders and leadership.
• Support global change‑management processes by ensuring product changes are evaluated and approved from a Gulf homologation perspective.

Manufacturing & Plant Support:

• Support plant operations by conducting and overseeing first‑off‑the‑line (FOTL) checks to verify compliance with approved regulatory configurations.
• Support conformity‑of‑production (CoP) activities, audits, and inspections related to Gulf certifications.
• Work closely with quality, manufacturing, and launch teams to ensure smooth vehicle release and ongoing compliance.

Documentation & Compliance Management:

• Own and maintain all homologation documentation, test reports, approvals, and certificates for Gulf markets.
• Support audits, authority inspections, and regulatory inquiries.
• Provide expert guidance on certification implications for product updates, variants, and derivative models.

Qualifications:

• Bachelor’s degree in Electrical Engineering, Power Engineering, Electrical and Electronic Engineering and 5 years of professional experience.
• Significant experience in automotive homologation, regulatory affairs, or vehicle compliance, ideally in a senior or lead role.
• Strong working knowledge of GSO, SASO, and MOIAT certification processes.
• Proven ability to work independently with full regional responsibility while influencing cross‑functional global teams.

Preferred Experience & Skills:

• Experience working with multinational engineering teams.
• Experience with EV homologation and regulatory requirements.
• Background supporting manufacturing plants or pre‑series/launch activities.
• Familiarity with US (FMVSS) and EU (UN ECE and EU EC) certification
• Familiarity with conformity‑of‑production (CoP) frameworks.
• Strong stakeholder‑management, communication, and leadership skills.
• Fluent Arabic speaker

As we expand our product portfolio and global presence, our Professional Services department is hiring a Designated Engineer (DE) you will serve as the primary technical point of contact for a portfolio of enterprise and industrial customers, ensuring their platforms run flawlessly and continuously evolve to meet emerging threats.

This role is ideal for professionals with a strong technical foundation and a passion for customer success. You will work closely with customers to effectively deploy the Nozomi solution, proactively maintain it, continuously optimize configurations, and enable the adoption of our cybersecurity platform. To achieve these goals, you will collaborate with and have the support of senior professional services engineers, Customer Success Managers, and cross-functional teams. 

You could be the next "Nozomier"! If this sounds like you, read on.

In this role you will:

• Own the customer relationship – Act as the primary technical liaison for assigned customers, focusing on operational support and platform optimization.
• Keep platforms healthy - Run regular health checks, tune sensor configurations, optimise alert generation, and guide upgrade roll‑
• Accelerate Adoption - design and implement new features, integrations, dashboards, and custom queries that unlock customer use‑cases.
• Document and Educate - Develop and maintain customer-specific documentation, workflows, and use cases, and deliver knowledge‑transfer workshops on new releases and best practices.
• Troubleshoot and Resolve - Investigate incidents, open and manage support cases/RMAs, and drive issues to root‑cause closure with Technical Support.
• Report on Value - Provide weekly activity summaries and planning updates to customers.
• Collaborate - Partner with Customer Success Managers, Product, and Engineering to steer roadmap priorities and share field feedback.

To be successful in the opportunity, you will have:

• 2+ years of experience in a technical support, system administration, or technical consulting role.
• Knowledge of:
• networking concepts (OSI model, TCP/IP, VLANs, network architecture)
• network infrastructure (firewalls, switches)
• general cybersecurity principles and applications (Active Directory, PCAP analysis, security architecture).
• Familiarity with Windows/FreeBSD/Unix/Linux OS's, virtualization, and basic scripting or API usage.
• Strong troubleshooting and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively across multiple customer engagements.
• Professional fluency in written and spoken English.
• Exposure to OT/ICS environments and protocols.
• Experience with Nozomi Networks products or similar cybersecurity platforms.
• Technical certifications (e.g., CompTIA Security+, CompTIA Network+, CCNA, GICSP, or equivalent) are a plus.
• 2+ years in a customer‑facing role for a cybersecurity vendor or a system integrator (pre‑sales, professional services, TAM, CSM, etc.)

#LI-AF1

As an Enterprise Sales Representative, you will drive SentinelOne’s expansion across the Emirates by winning new enterprise accounts and leading high-stakes, complex sales cycles. You will act as a strategic advisor to senior decision-makers, leveraging a consultative approach and the MEDDICC framework to translate our technical innovations into clear, quantifiable business value. By building a robust pipeline through partner ecosystems and internal collaboration, you will play a pivotal role in strengthening our market presence and execution within this high-growth region.

What will you do?

• Develop and expand direct sales opportunities within enterprise accounts across Saudi Arabia.
• Build and nurture strong, long-term relationships with key stakeholders and decision-makers.
• Lead complex sales cycles and present SentinelOne’s cybersecurity solutions to senior executives, supported by a dedicated sales engineer and channel partners.
• Drive growth through partner-led initiatives, including managed security services and strategic alliances.
• Collaborate closely with marketing and product teams to design and execute effective lead generation and go-to-market campaigns.
• Consistently uphold sales excellence by following best practices and ensuring operational discipline.
• Represent and champion SentinelOne’s technology in the broader market, building awareness and credibility.
• Participate in key industry events, occasionally presenting to showcase our vision and innovation.

What skills and knowledge will you bring?

• Fluent written and spoken English and Arabic, with the ability to communicate effectively across all levels of an organization.
• 8+ years of consistent, above-quota sales success, ideally as a regional sales executive or manager selling enterprise or endpoint security solutions.
• Proven enterprise sales experience with established relationships and an actionable network of senior decision-makers.
• Strong understanding of modern cybersecurity solutions and the ability to translate technical value into business impact.
• Excellent presentation and communication skills, both internally and externally, with confidence in engaging C-level executives.
• Experience collaborating with channel partners and a solid grasp of a channel-centric go-to-market approach.
• Exceptional organizational, forecasting, and reporting abilities, ensuring accuracy and accountability.
• Hands-on experience in scaling sales enablement to support growth in a fast-moving, competitive environment.
• Driven, curious, and passionate about cybersecurity, with a “whatever it takes” mindset to achieve and exceed goals.
• Bachelor’s degree, or equivalent practical experience.

Why us?

At SentinelOne, you’ll join a fast-paced, international Sales Team focused on driving real impact. You’ll work with talented colleagues from around the world, and develop your skills in a dynamic, innovative environment. We offer strong career growth opportunities, excellent training, and a fun, collaborative culture.

We also provide a range of benefits to support your success, including:

• 3-month non-recoverable draw and uncapped commission
• Private Medical Care for you and your family, along with an annual flight home
• Transportation, housing, and education allowances
• Flexible Time Off policy to recharge when you need it
• Choice of a high-end MacBook or Windows laptop, plus home-office setup support
• An additional volunteer day each year and 4+ Wellness Days for self-care and mental health
• Global, gender-neutral parental leave and grandparent leave for life’s important moments
• Access to a confidential Employee Assistance Program (EAP) offering mental health support
• Full access to LinkedIn Learning for professional development
• Full access to Wellness Coach, a mental well-being and fitness app
• Opportunities to connect and grow through our Company Inclusion Networks and Mentor Program

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your role

We are seeking a Flutter Engineer to join our development team. In this role as a Flutter Engineer, you will play a key role in leading and developing features that will impact our valuable customers.

Leveraging your expertise in creating scalable Flutter applications, you will be responsible for designing, developing, and optimizing our applications to deliver unparalleled experiences exclusive to Tamara customers.

With a proven track record of collaborating with cross-functional teams, you will work alongside a diverse ecosystem of talented engineers, designers, analysts, product experts, and other team members to leverage system design, create technical solutions, dive deep into complex problems, and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player who knows that our collective strength means we win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. 

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly and urgently, with the ability to change course without losing momentum and energy, resulting in great success.

Your responsibilities

• Design and implement features by writing readable, testable, and maintainable code in Dart.
• Write test cases to ensure the accuracy and reliability of implementations.
• Participate in Scrum team activities, engaging in various stages of feature development.
• Collaborate with cross-functional teams to understand and design features that meet project requirements.
• Identify and resolve bugs through thorough code analysis, debugging, and determining root causes, then providing practical solutions.
• Contribute to team effectiveness by sharing expertise and experience and adhering to team standards and best practices.
• Participate in improving project efficiency, component quality, and automation processes when needed.

Your expertise

• Minimum 3 years of Flutter experience.
• Strong proficiency using Dart, Flutter Widgets,  and State Management (preferably BloC).
• Solid understanding of Clean Architecture principles.
• Comprehensive understanding of SOLID principles and Design Patterns.
• Strong grasp of application security, safeguard, and secure data handling.
• Experience working with Monorepo structures and package management is a plus.
• Experience in optimizing memory usage and enhancing performance is a plus.
• Ability to design solutions for medium to complex features that involve different teams.
• Professional experience in working in Agile/Scrum projects is a must.
• Demonstrated teamwork skills with a dedication to collaborative problem-solving and conflict resolution.
• Effective task prioritization and organizational skills, enabling independent work with minimal supervision.

Join the revolution

Tamara is a vibrant hub of exceptional individuals worldwide, with over 40+ nationalities committed to working with the broadest talent pool possible. We're proud of the wealth of cultural backgrounds that shape our teams, ensuring every experience is acknowledged and celebrated. 

We seek self-driven individuals, fuelled by curiosity, ready to take control of their professional and personal development. We’re creating a place where possibilities are for the taking through career mobility, mentoring, and cross-border collaboration. This approach has earned us a spot as one of the most competitive tech companies to work for.

To learn more about how we protect your privacy, please visit our Candidate privacy notice.

SHOULD YOU ACCEPT THIS CHALLENGE…

As a Technical Design Architect (Active Cluster & Cloud) (TDA-ACC), you will utilize your strong technical competencies in the field of replication, clustering, cloud offerings as well as data migrations, to provide the highest level of implementation capability and technical consultation to both customers and Pure sales teams to support sales goals. You will work on cross-functional teams including Sales, Product Marketing, Business Development Managers, Services and engineering to scope and help sell Professional Services solutions for homogeneous and heterogeneous solutions to customers/partners. You will become intimately acquainted with the customer’s/partner’s business requirements, technical needs, systems, environment and service history, enabling you to present targeted solutions to our customer base. You will build replication, clustering and migration solutions for our customers and will be expected to be a member of the hands-on team delivering these services across EMEA. The role covers pre-sales and delivery functions, and you will be comfortable with performing either role as demand dictates.You will possess a thorough understanding of IT architecture, designing solutions, networking and implementation of these solutions and must have significant experience across different replication technologies, clustering, cloud and data migration solutions. You will also be experienced in delivering large scale and complex projects utilising all the mentioned offerings and will also be skilled in scripting to enable automation of these processes where appropriate.

THE ROLE...

TDAs work with customers, sales teams, engineering and Everpure partners to:

• To understand prospect’s technical needs related to a specific market or specific product (i.e. block, virtualized, file solutions, clustering, replication best practice, disaster recovery, business contingency).
• In a post-sales consultative role to support the implementation of the professional services solution that was scoped and subsequently sold.
• To provide technical consultation/education to the sales teams and keep them apprised on new replication offerings and data migrations solutions.
• Participate in customer evaluations and proof of concepts on Pure systems
• Advise and consult on engineering developments and strategies for replication, clustering and data migrations, ensuring these solutions meet and integrate into our clients DR and BCP best practices.
• Plan, conduct and direct projects to support sales efforts and address future customer needs
• Evaluate partner proposals for migration services to ensure they deliver quality and value for money to Pure.
• Deliver replication, clustering and migration solutions to our customers, either as a sole resource or member of a team.
• Develop scripts for both integration of Pure storage into a customer’s operational environment and the automation of replication, clustering, cloud and data migrations.

WHAT YOU’LL BRING…

• Flash Array experience / Replication technologies (Active Cluster or similar)
• Amazon AWS, Microsoft Azure and other cloud-based offerings.
• Data Center Migrations/Consolidations/Toolsets
• Networking concepts and high-level designs
• Cirrus Data Solutions Appliance (or Appliance based solutions for migrating block data)
• Virtualisation Tools - Cisco/Microsoft/VMWare (Cloud solutions)
• Proven experience of scripting languages such as Perl, Shell, Powershell, Visual Basic, Python.
• Networking infrastructure (Nexus / ACI / Broadcom / Brocade) 
• Security/Firewalls
• Other technical platform or infrastructure migration tools such as Logical Volume Manager (LVM), Datadobi, StorageX, Open Replicator.
• Data Center Migration Implementations for block and file.
• Multi-vendor server and storage platforms and performance tuning experience.
• Windows, AIX and Linux Operating systems
• Hyper-V and VMWare ESX (vRA / SRM)
• Amazon AWS, Microsoft Azure and other cloud-based offerings.
• Disaster Recovery, Replication, Backup technologies (Zerto / Veeam / Rubrik / Veritas NBU)
• Preparation and delivery of technical and architecture solution
• Contribute significant portions for data migration solutions to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• UNIX OS, NFS file systems and UNIX distributed network environment
• Knowledge of Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written communication skills, any languages are a definite benefit (Arabic)
• Team leadership skills
• BS in CS, EE or other technical degree and/or equivalent experience.

#LI-ONSITE

THE ROLE

Are you ready to architect the data foundation for some of the world’s most influential organisations? As a Pre-Sales Systems Engineer for Everpure in the Eastern Region of Saudi Arabia, you won’t just be selling storage; you’ll be enabling the digital transformation of global giants.

In a region where data scale is measured in exabytes and "downtime" is not in the vocabulary, your mission is to show our clients how to break free from the "legacy tax" of storage and drive them in to the future. You will be the technical mastermind bridging the gap between traditional infrastructure and a cloud-native future, leveraging the Everpure Platform and Portworx to deliver the agility of the public cloud with the security and performance of on-premises systems.

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigour to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. Whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organisation
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and Microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, Microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work remotely in compliance with Everpure's policies.Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-REMOTE

Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.

The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Western Door Federal is seeking a Systems Administrator - Azure Cloud in support of our State Department customer, located in Saudi Arabia. In this role, you would be part of a 9-person team that provides onsite support to users and customers. The objective of this position is to provide system admin support services and functions, particularly in a Microsoft Azure cloud environment and you will serve as a Microsoft SME.

Responsibilities include, but are not limited to:

• Co-Author and execute an overall Microsoft Office 365 and Azure cloud strategy
• Configure, manage, troubleshoot, and optimize device management tools, establishing policies and procedures for device management, including provisioning, de-provisioning, remote support, diagnosis, and troubleshooting.
• Ensures that system hardware, operating systems, software systems are monitored to optimize reliability and uptime and updated accordingly.
• Develop and review IT processes and procedures, maintenance guidelines and documentation
• Work with Engineering team to define and execute mission technical strategy, and technical analysis and design; support of operations staff in executing, testing and rolling-out solutions.
• Proficiency with Windows 10/11 and Windows Server
• Tier 2 for helpdesk support related to computer provisioning, installation and maintenance of hardware and software.

Basic Qualifications:

• 4+ years of related experience in working with Microsoft based solutions.
• Experience in working with Endpoint Management related services such as Azure AD, Endpoint Manager, Active Directory, Office365, GPO Management, Windows Desktop/Server Operating Systems, and PowerShell
• Proven analytical and problem-solving skills are a plus
• Must have experience in taking leadership on major changes
• Certifications relevant within the area of responsibility for the position are a plus.
• Excellent communications skills
• Active Secret Clearance
• Must be a US Citizen
• Must have a valid US Passport
• Must obtain medical clearances from the Department of State's Medical Bureau 

The Position 

We are seeking a highly skilled and customer-focused Technical Account Manager (TAM) to join our growing cybersecurity team. In this role, you will act as a trusted technical advisor to our enterprise customers, owning the post-sales relationship, supporting deployments, and ensuring successful integration and operation of our cybersecurity solutions. 

You will bridge the gap between customer needs and our product capabilities, working closely with our Sales Engineering, Support, Product, and Customer Success teams.

What You Will Be Doing 

• Serve as the primary technical point of contact for assigned enterprise clients. 

• Lead and support the hands-on deployment, configuration, and optimization of cybersecurity solutions on client environments (cloud, hybrid, and on-premises). 

• Conduct on-site visits to assess environments, guide implementation, and deliver technical workshops or training sessions. 

• Proactively manage customer technical health – monitor performance, troubleshoot issues, and ensure ongoing operational excellence. 

• Develop a deep understanding of customer infrastructure, use cases, and security posture to provide strategic guidance and best practices. 

• Collaborate with internal engineering and product teams to relay customer feedback and advocate for feature requests or enhancements. 

• Participate in incident response and post-mortem activities when escalations occur. 

• Create and maintain technical documentation, runbooks, and environment overviews. 

What We Need From You 

• 5+ years of experience in a customer-facing technical role (e.g., TAM, Sales Engineer, Solutions Architect, Security Consultant). 

• Strong technical background in cybersecurity tools and principles, including areas like endpoint protection, SIEM/SOAR, firewalls, identity & access management, or cloud security. 

• Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments. 

• Comfortable leading deployments and technical troubleshooting on customer sites. 

• Knowledge of cloud platforms (AWS, Azure, GCP) and their security ecosystems. 

• Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments. 

• Excellent communication skills – able to translate complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders. 

• Ability to manage multiple client accounts and prioritize competing demands. 

• Strong documentation skills and a disciplined approach to knowledge sharing. 

It Would Be Nice If You Had  

• Industry certifications such as CISSP, CISM, CEH, OSCP, or vendor-specific certs (AWS Security Specialty, Microsoft SC-200, etc.). 

• Experience with modern DevSecOps tools and CI/CD pipelines. 

• Familiarity with data privacy and compliance frameworks (e.g., GDPR, HIPAA, NIST, ISO 27001). 

• Experience working in high-availability or mission-critical environments. 

The Customer Success team at Dataiku is focused on accelerating adoption and business outcomes by guiding customers on their fastest path to value with Dataiku. By leveraging deeply consultative skills and strong product knowledge, Senior Customer Success Managers align with customers throughout their journey to understand their desired business outcomes, empower them to maximise the value of their existing use cases, and optimise for growth into new use cases across their business – ultimately working to ensure continuous value and return on their Dataiku investment.  

Senior Customer Success Managers play an integral role in our business, serving as the customer’s main point of contact and the liaison between customers and Dataiku’s internal teams (including Sales, Services, Product Management, Marketing, among others). CSMs ensure cross-functional alignment to deliver value in a streamlined way, aligned with desired customer outcomes and use-case metrics. Their chief focus is on mutual success and growth.

Key Areas of Responsibility (What You’ll Do)

• Work with customers across KSA. 
• Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring successful onboarding onto Dataiku, increasing adoption, ensuring retention, growth, and overall customer satisfaction.
• Align closely with key customer stakeholders to ensure that the vision, implementation plan, and desired business outcomes established pre-sales are supported by clear objectives, action items, owners, and sponsors.
• Have a strong command of Dataiku’s unique value proposition, the business value our key solutions drive, our approach to operationalising Everyday AI, and common use cases and best practices. Be able to effectively leverage the above to guide customers on their journey with Dataiku.
• Keen ability to develop a deep understanding of a customer's business, use cases, and outcomes in order to guide them to achieve these via Dataiku's product and services.
• Continuously advise customers on leveraging Dataiku to implement data science projects from design to production.
• Monitor customers’ achievement of desired outcome and value, consistently and effectively telling the story of both to internal stakeholders and externally to key customer stakeholders.
• Establish regular touchpoints with assigned customers per established best practices, to review progress against strategic business and technical product objectives.
• Leverage Customer Adoption & Health analytics to identify potential risks or opportunities for expansion, with a focus on translating this data into actionable advice.
• Effectively prioritise and orchestrate the resolution of customer requests or issues.
• Develop trusted and collaborative relationships with internal stakeholders and business partners, including Sales, Sales Engineering, Services, Support, Partnerships, Product, and Marketing, among others.
• Champion customers internally in order to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth. 
• Stay current on Dataiku’s products, competitive landscape, & data science trends.
• Embrace and contribute to the Customer Success team methodologies.

Experience (What We’re Looking For)

• Fluency in English and native Arabic are a must-have.
• Minimum seven (7) years of professional experience in customer success, technical account management, or client relationship management roles with a demonstrated history of increasing adoption, retention, and customer satisfaction.
• Experience managing a fast-growing book of accounts, with account sizes ranging from ~$200k to multi-million dollar ARR across the Forbes Global 2000 and beyond.
• Experience with KPIs such as Gross Dollar Retention, Net Dollar Retention, Renewal Rate, Logo Retention Rate, NPS, and CSAT.
• Experience working collaboratively across Professional Services and Partner motions.
• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes.
• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Analyst to C-level).
• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organisations.
• Working knowledge of big data technologies such as Hadoop and Spark is preferred.
• Project management and storytelling skills.
• Strong technical, analytic, and problem-solving skills.

You may be a good fit for this role if you:

• Have a never-ending intellectual curiosity, are detail-oriented, and analytical
• Have experience in hyper-growth, product-based technology companies
• Are passionate about technology, the data and analytics space, and enjoy learning new solutions, features/functionalities and translating these into solutions that drive business value for customers
• Understand the importance of being a self-motivated team player 
• Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment

#LI-Remote

About Us

Tamara is the leading fintech platform to shop, pay and bank in Saudi Arabia and the wider GCC region, and Saudi’s first fintech unicorn. Tamara’s mission is to empower people in their daily lives and revolutionize how they shop, pay, and bank. Tamara serves millions of users in KSA, UAE, and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, eXtra, and Farfetch as well as thousands of SMEs. Tamara is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others.

Your Role

We are seeking a dedicated Application Support Engineer to join our Technical Support team. In this role, you will be responsible for investigating, troubleshooting, and resolving technical issues reported by customers and merchants, while maintaining high standards of service quality. This will include using SQL to query databases, analyze data, and identify root causes for issues.

You will work with cross-functional teams, including Engineering, Product, and Customer Support, to identify root causes, develop solutions, and ensure continuous improvement in system functionality and user experience.

You will excel in this role if you are a proactive problem-solver with strong SQL skills, excellent communication abilities, and a passion for learning. You should be comfortable working in a fast-paced environment, managing multiple priorities, and delivering timely, accurate support.

Your Responsibilities:

• Respond promptly to frontline agents on inquiries via ticketing system, providing technical assistance and guidance.
• Identify and troubleshoot technical issues reported by Customers and Merchants, escalating complex problems to product teams and Senior Engineers when necessary.
• Maintain ownership of escalated cases until resolution, ensuring timely follow-up and user communication.
• Document issue details, investigation steps, resolutions, and lessons learned in a structured and clear manner.
• Contribute to knowledge base content, including troubleshooting guides, FAQs, and technical documentation.

Your Expertise:

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
• Previous experience in technical support roles is required.
• Advanced understanding and experience in SQL.
• Strong problem-solving skills and a willingness to learn new technologies.
• Excellent communication skills, both written and verbal, with the ability to convey technical information clearly and effectively to non-technical users.
• Customer-focused mindset with a dedication to providing exceptional service and support.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Proficiency in using support ticketing systems and other relevant software tools.

All qualified individuals are encouraged to apply.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
Apply now and join the next generation of Builders!

About the Program: 

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.
Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.
From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.

About the role 

We’re looking for a fresh graduate or early-career Data Platform Engineer on a builder track.

This role is for someone who wants to build the foundations behind analytics and AI. You will help develop and run the data platform that makes data available, secure, governed, and fast. That includes pipelines, event streaming ingestion, warehouses and lakes, and the guardrails that keep data trusted.

With the advancement of AI, we care more about strong fundamentals than memorizing tools. Use AI assistants to move faster, but always own correctness, reliability, and security.

Your responsibilities

• Build and maintain the data platform
  • Help develop and maintain platform architecture (data warehouse, data lake, governance, protection).
  • Keep the platform reliable, observable, and ready to scale.
• Build robust pipelines (ELT/ETL + event-driven)
  • Build the infrastructure required for optimal extraction, transformation, and loading using SQL and big data technologies.
  • Augment batch pipelines with event-driven patterns where it makes sense (streaming ingestion, CDC, near-real-time processing, and reliable delivery).
  • Improve pipeline performance, cost, and reliability.
• Make the platform easier every week
  • Identify, design, and implement internal improvements: automate manual processes, optimize data delivery, and redesign components for scalability.
• Enable analytics and AI use cases
  • Build platform primitives and data products that power self-serve analytics and AI-assisted insights (not only dashboards).
  • Support analytics tooling that uses the pipelines to deliver actionable insights into customer acquisition, operational efficiency, and key business metrics.
• Partner with stakeholders
  • Work with stakeholders including Executive, Product, Data, and Design teams to resolve data technical issues and support infrastructure needs.
• Keep data secure across boundaries
  • Help keep data separated and secure across national boundaries, including through multiple data centers and appropriate access controls.

Your expertise (must have)

• Fresh graduate or < 1 year of relevant experience (internships and projects count).
• Solid programming fundamentals in Python, Java, Go, or similar.
• Strong SQL fundamentals.
• Understanding of data concepts: schemas, partitions, data quality, SLAs, and basic security/PII awareness.
• A problem-solving mindset and comfort debugging systems end-to-end.
• Clear communication and a collaborative approach.

Nice to have

• Familiarity with cloud data stack concepts (warehouses, object storage, orchestration, streaming).
• Exposure to event streaming (Kafka concepts like topics, partitions, consumer groups) or CDC.
• Experience with dbt, Airflow, Spark, or similar tools (coursework or projects count).
• Basic Terraform/IaC and CI/CD familiarity.
• Experience using AI assistants responsibly for coding, debugging, and documentation.

What success looks like

• You ship at least one production-ready pipeline or platform improvement that reduces toil or improves reliability.
• You can debug a data issue from source to downstream consumption with clear root cause and fix.
• Teams can onboard to data sources faster, with better documentation and fewer manual steps.
• Platform reliability and data quality improve in measurable ways (latency, failures, freshness, or coverage).

About Us 

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses. 

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

Your Role 

We're seeking an Engineering Manager I for one of our core engineering teams. As an Engineering Manager I, you will be crucial in leading a team to develop and enhance our payment solutions. You will guide your team in building and owning a meaningful segment of our platform, ensuring the delivery of high-quality features that create the unique experiences only Tamara can offer.

Drawing on your proficiency in software development and team leadership, you will be responsible for providing technical direction for your team, fostering a culture of quality, and driving the execution of your team's roadmap. You will lead a focused team of 4-6 engineers (Backend, Frontend, QA) and collaborate closely with designers, analysts, and product experts. Your responsibilities will center on guiding technical decisions, ensuring on-time delivery of the team's roadmap, and fostering the career growth of your engineers.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your Responsibilities

• Leadership: Inspire and motivate a team of 4-6 engineers within a single squad. Provide clear direction for the team, aligning their goals with the company vision and strategy. Build a healthy environment of trust, feedback, and a strong sense of ownership.
• People Development: Develop talent through ongoing coaching, mentoring, and providing challenging growth opportunities. Give candid and constructive feedback frequently. Run effective 1:1s, assess performance, and play a key role in helping us attract, develop, and retain great engineering talent for your team.
• Technical Contribution & Ownership: As a significant technical contributor, you will maintain a strong understanding of your team's software architecture. You will provide technical direction, facilitate technical decision-making in collaboration with senior engineers, and drive quality practices like code reviews and testing. You will support the adoption of engineering best practices such as CI/CD and observability.
• Execution & Delivery: Plan and manage your team's execution to deliver on roadmap commitments. Help the team break down complex topics into smaller, manageable tasks in collaboration with Product and UX. Identify risks early, communicate them to stakeholders, and work actively to mitigate them.
• Team Performance: You are accountable for your team's on-time delivery. You will help define and refine team-level processes to improve effectiveness and ensure alignment with broader organizational goals.
• Collaboration: Partner with Product and business leadership to influence product strategy and drive alignment between technical goals and product priorities. Work closely with other Engineering Managers and the architecture board to ensure consistency and shared learning.

Your Expertise

• You have 1-3 years of experience in an engineering leadership role (e.g., Team Lead, Tech Lead, or Engineering Manager), guiding a team of at least 4 engineers.
• You have a strong technical background in software development (e.g., Java, Go, Kubernetes, CI/CD, Messaging Queues, Cloud Services).
• You are motivated by working in a fast-paced, high-growth startup environment.
• You have a good understanding of Agile methodologies (Scrum/Kanban).
• Fintech/eCommerce experience is a plus.

About Us 

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your Role 

We're seeking an Engineering Manager II to lead a critical area of our engineering organization. In this role, you will be accountable for the delivery and technical strategy across multiple complex and related domains within our product. You will lead a high-performing team of 6-10 senior engineers, potentially structured across two squads, driving the execution of team-level goals that are directly aligned with broader organizational priorities.

Drawing on your deep expertise in software development and proven leadership, you will guide the architectural evolution of your team's systems, ensuring they are reliable, scalable, and performant. You will be a key partner to product and business leadership, influencing medium- and long-term strategy and ensuring your teams are focused on delivering measurable impact.

Your ultimate responsibility is to orchestrate technical excellence, foster the growth of senior engineers and future leaders, manage complex cross-team dependencies, and transform how millions of users engage in shopping, payment, and banking activities.

You are a driven, determined, and curious leader, who knows that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your Responsibilities

• Leadership & Strategy: Inspire and guide a group of senior engineers, setting a clear direction that aligns with the company vision. Drive alignment between technology goals and product priorities, advocating for long-term technical quality alongside short-term delivery.
• People Leadership & Development: Develop both direct reports and skip-levels for future leadership roles. Create growth opportunities for senior engineers, mentor those aspiring to become Engineering Manager I's, and support the success of new managers. Drive team structure decisions, hiring plans, and succession planning while effectively managing performance across all levels.
• Technical Excellence: Lead architectural discussions for your team's systems. Drive continuous improvements to system reliability, performance, and scalability. Monitor technical health and ensure the team maintains a healthy balance between new feature delivery and technical investment.
• Execution & Delivery: Define and own the delivery plans for initiatives that span multiple teams. Own resource allocation and hiring strategy for your area. Proactively identify and resolve complex cross-team delivery challenges, making strategic trade-offs between short- and long-term value. Provide clear visibility to leadership on project status, risks, and mitigation strategies.
• Product & Business Partnership: Partner directly with Product and business leadership to influence medium- and long-term product strategies. Ensure your teams are focusing on measurable outcomes and ROI, and encourage a culture of thoughtful experimentation aligned with strategic goals.
• Team Health & Collaboration: Build a healthy, inclusive environment of trust, ownership, and accountability. Foster a strong collaboration and knowledge-sharing culture. Work closely with peer Engineering Managers and the architecture board to ensure alignment and drive standards across the engineering organization.

Your Expertise

• You have at least 4+ years of experience managing one or more engineering teams, with a proven track record of managing senior individual contributors and leading projects of medium-to-high complexity.
• Demonstrated experience owning delivery for initiatives spanning multiple teams or complex product domains.
• Strong technical background in modern software development (e.g., Java/Go, Kubernetes, CI/CD, Messaging Queues, Cloud Services), with experience leading architectural discussions and driving technical strategy.
• Experience partnering with product managers to influence product roadmaps and align technical strategy with business objectives.
• Proven ability to develop engineering talent, including mentoring senior engineers and aspiring managers.
• Expertise in Agile methodologies and experience resolving complex, cross-team delivery challenges in a fast-paced environment.
• Fintech or eCommerce experience is a strong plus.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn. 

Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners. We thrive on curiosity and collaboration. Today, we’re over 1,000 Tamarians, representing 50 nationalities, serving customers across Saudi Arabia, the UAE, and the wider GCC.

If this sounds like you: curious, driven, and ready to build—we’d love to meet you!

About Your Role

If you’re the kind of person who naturally brings people together and loves a good story, this is your seat. We aren't looking for a corporate messenger; we’re looking for a Culture Champion. This role is about making sure our team members (across all offices and time zones) actually feel like they belong to something big.

You’ll be the voice that keeps everyone in the loop and the hands that build the "buzz" through events that people actually want to attend. We’re a fast-growing team, which means you’ll get to work on a bit of everything—from All-Hands events to spotlighting the amazing people behind our projects. If you're proactive, a bit of a storyteller, and don’t mind getting your hands dirty to get things done, you’ll fit right in.

Key Responsibilities

• Craft the Narrative: You will add a lens of storytelling to all messaging and content shared with employees so that it sticks with them long after they’ve seen it.
• Spearhead Immersive Events: From high-stakes All-Hands meetings to team-building celebrations, you’ll lead the charge on events that foster a real sense of community by being our primary "boots on the ground" in Riyadh.
• Process Architecture: You won't just follow the path; you'll help build it. You will identify existing process gaps and critically analyze ways we can improve them alongside our stakeholders.
• Curate the Digital Hub: Ideate and support in keeping our internal portals fresh and user-friendly. Whether it’s a quick poll, an infographic, or a video, you’ll make sure our digital space reflects our "Simplicity" pillar.
• Highlight our People: Grow our Talent Brand and lead employee spotlights to tell the human stories behind our amazing work.
• Stakeholder Ninja: Work closely with multiple stakeholders including the People & Culture team, Executive Leadership, the CEO Office, and cross-functional teams like Finance and Design.

Your Expertise

Experience:

• 2–4 Years of Experience: You’ve spent some time in comms, events, or marketing, and you’re ready to take on more ownership.
• Educational Background: Bachelor’s degree in Marketing, Design, Visual Communications, Business, or a related field.
• Bilingual Fluency: Fluent in reading, writing, and conversing in both Arabic and English.
• Event Savvy: You’ve planned events before and know how to keep your cool when things go sideways. You take the lead on solving the problem rather than waiting for a manual.

Skills:

• Human-Centric Storytelling: You have a knack for turning a technical project update into an interesting story. You write like a human, not a robot.
• Topic Expert: You are a self-starter who can dive deep into a complex topic, ask the right questions, and find your own answers to become a go-to resource.
• Visual Storyteller: You’re a pro at crafting short-form content (think TikTok/Reels style) that people actually want to watch. You can walk into any event or situation and know exactly how to capture and direct it so it feels like a well-crafted story.
• Strategic Thinker: You don't just "post things"—you understand why we are communicating and how it helps Tamara win.
• The Organized Creative: You have a demonstrated ability to take creative ideas and turn them into structured deliverables. 

The Winning Formula:

• Ownership: You don’t wait for a checklist. You see a way to make things better, and you just go for it.
• Insatiable Curiosity: You’re genuinely interested in fintech and the people who build it. You’re always asking, "How can we make this more engaging?"
• Resilient & Humble: You can handle the "messy" parts of a scale-up. You’re confident in your ideas but humble enough to listen and learn from everyone around you.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your role

We're seeking a Product Designer for our Product Design team. As Product Designer, you will be crucial in you will partner with cross-functional teams who are charged with revolutionizing how people shop, pay and bank

Drawing on your proficiency in product design and creating products with strong user centricity, you will be responsible for striking a balance between having a strong desire to understand user behavior and business performance and having a love for developing highly functional and emotionally meaningful experiences to create unique experiences only Tamara can provide. 

With a proven track record of designing successful user experiences,  you will collaborate with a diverse ecosystem of talented engineers, designers, analysts, product experts, and other team members to leverage system design, create technical solutions, dive deep into complex problems} and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. 

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your responsibilities

• Translate open ended, conceptual ideas into tangible product features
• Lead end-to-end design processes, from initial research to polished UI/UX designs, ensuring top-tier execution.
• Design flows and experiences that simplify and distill down complex actions into usable interfaces
• Give and take feedback from designers and a broader product team in order to continually improve for quality output
• Drive a partnership with product managers, engineers, researchers, creative designers and content strategists in order to oversee the user experience of a product from conception until launch
• Represent design to a broader product team and other leaders, articulating the rationale behind the design decisions

Your expertise

• 2+ years of experience designing and shipping features with an end-to-end experience across a variety of platforms.
• 2+ years of interaction design experience with knowledge to define how an experience should behave based on understanding people's needs, plus consideration of how this product will scale. Use appropriate prototyping tools to demonstrate how a particular flow or interaction will work.
• 2+ years of visual design experience with proficiency in typography, desktop/mobile UI, color, layout, iconography and aesthetic sense and how these elements impact product function.
• 2+ years of strategic product thinking with experience in developing product goals, identifying opportunities, and making decisions based on the impact to people and the company.

All qualified individuals are encouraged to apply.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

• Strategy & Roadmap: Define and drive the roadmap for seamless authentication (Login, Biometrics, SSO) and intelligent "Step-up" journeys (3DS, ID&V) that trigger dynamically based on risk.
• UX & Data Excellence: Use granular data to identify where users drop off in the auth funnel. Partner with Design to turn high-friction security moments into intuitive, reassuring experiences.
• Compliance & Risk Balance: Collaborate with Legal, Risk, and Compliance teams to ensure our flows meet SAMA/regional regulations without sacrificing the "Tamara speed" our customers love.
• Platform Thinking: Build scalable, API-first authentication services that can be leveraged across the entire Tamara super-app ecosystem.
• Execution: Lead a cross-functional squad of engineers, designers, and data scientists. Drive the delivery of OKRs focused on Authentication Success Rates and Account Takeover (ATO) Prevention.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the role

This is a startup-within-a-startup role. You will be responsible for building a net new banking product from scratch for the Saudi Arabia market — from ideation through design and launch.

This role is high ambiguity, high complexity, and requires someone who thrives in uncharted territory. There is no playbook — you will write it. You must be comfortable navigating ambiguity, making tactical trade-offs, and moving with execution velocity.

As Product Manager, you will own the end-to-end product lifecycle of a new fintech product that will advance how merchants at Tamara manage their money. You will work daily with a full-stack team — engineers, product designers, researchers, data analysts, operations, and business stakeholders — to ship an innovative and incredible experience.

Key Responsibilities:

• Own the execution, vision & strategy for a net new fintech vertical.
• Work with engineers, designers, data scientists, and commercial teams to drive the roadmap for a net-new product.
• Be technically competent enough to be able to decide on the execution plan while managing several internal technical dependencies.
• Deeply understand the KSA Fintech ecosystem, compliance rules & regulations — and understand how it may impact your roadmap.
• Deeply understand the operational impacts of the products we are releasing & work with risk, compliance, treasury, customer support and others to ensure product success.
• Prototype rapidly using tools like Cursor, Claude & Codex to accelerate product development work.
• Contribute to commercial planning & GTM of the product and own the outcomes.
• Lead a core team of engineers & designers and drive the end to end execution forward.
• Contribute to the evolution of Tamara’s Product Management practices as AI scales our work.

Qualifications:

• You have 4+ years of Product Management experience, with proven experience building 0—>1 products that have shipped and scaled.
• You have worked with early stage product teams or startups and have successfully taken a product from concept to launch.
• You have strong UX taste — you care deeply about the end-to-end customer experience and can hold a high bar for product quality.
• You have experience working on complex, multi-surface products with a large blast radius of impact.
• You are a strong collaborator who works effectively with engineering, design, data, and operations teams on a daily basis.
• You are data-driven — you have strong analytical skills, are comfortable with experimentation, and can use data to inform decisions and measure outcomes.
• You are able to think from first principles, break down complex problems, and navigate ambiguity with confidence.
• You have strong business acumen — you understand unit economics, business models, and can make decisions that balance customer value with business outcomes.
• You understand regulatory requirements and operational considerations that come with building financial products.
• You are customer-obsessed — you aren’t shy about getting on calls with merchants, visiting them, and deeply understanding their needs.
• FinTech experience — you have worked on financial products before and understand the nuances of payments, banking, lending, or adjacent spaces.
• Must have the ability to use AI in their day to day to work. Preferred experience working in high-growth companies.
• Arabic speaking is required for this role — you will work closely with merchants and stakeholders in KSA.

All qualified individuals are encouraged to apply.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the Role

We’re looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes.

This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same.

This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business stakeholders across Care and beyond to shape strategy and drive execution end-to-end.

Responsibilities

• Own and drive the Care Tech roadmap, balancing short-term delivery with long-term strategic bets
• Translate business needs into clear requirements and prioritization frameworks
• Lead and develop Product Managers and Designers, fostering strong product craft
• Drive AI adoption across the care stack, from workflows to agent tools and conversational experiences
• Align cross-functionally to solve high-impact problems with the right guardrails
• Define and track success metrics to guide prioritization and resource allocation
• Partner with Engineering and Design to drive execution, resolve trade-offs, and maintain momentum
• Establish scalable documentation and knowledge-sharing practices

What You’ll Need

Experience

• 7+ years of product management experience, with 2+ years leading other Product Managers.
• Track record of building internal platforms, operational tooling, or customer-facing products at scale
• Previous experience in customer service product environments.
• Fintech/financial services background is a strong plus
• Hands-on exposure to AI-powered products or features.

Skills

• Strong people leadership with the ability to coach PMs at different levels and build a high-performing, accountable team
• Excellent stakeholder management and communication across business, operations, and technical functions
• Able to turn ambiguity into structured plans, clear priorities, and well-scoped roadmaps
• Solid understanding of technical systems, APIs, and third-party integrations
• Strong product intuition around AI and automation, and how to apply them practically
• Data-driven. Uses metrics to make decisions, not just report on them
• Comfortable operating in agile environments with multiple squads and work-streams running in parallel

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the Role

We’re looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes.

This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same.

This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business stakeholders across Care and beyond to shape strategy and drive execution end-to-end.

Responsibilities

• Own and drive the Care Tech roadmap, balancing short-term delivery with long-term strategic bets
• Translate business needs into clear requirements and prioritization frameworks
• Lead and develop Product Managers and Designers, fostering strong product craft
• Drive AI adoption across the care stack, from workflows to agent tools and conversational experiences
• Align cross-functionally to solve high-impact problems with the right guardrails
• Define and track success metrics to guide prioritization and resource allocation
• Partner with Engineering and Design to drive execution, resolve trade-offs, and maintain momentum
• Establish scalable documentation and knowledge-sharing practices

What You’ll Need

Experience

• 7+ years of product management experience, with 2+ years leading other Product Managers.
• Track record of building internal platforms, operational tooling, or customer-facing products at scale
• Previous experience in customer service product environments.
• Fintech/financial services background is a strong plus
• Hands-on exposure to AI-powered products or features.

Skills

• Strong people leadership with the ability to coach PMs at different levels and build a high-performing, accountable team
• Excellent stakeholder management and communication across business, operations, and technical functions
• Able to turn ambiguity into structured plans, clear priorities, and well-scoped roadmaps
• Solid understanding of technical systems, APIs, and third-party integrations
• Strong product intuition around AI and automation, and how to apply them practically
• Data-driven. Uses metrics to make decisions, not just report on them
• Comfortable operating in agile environments with multiple squads and work-streams running in parallel

About Armada

Armada delivers sovereign, industrial-grade AI infrastructure designed to operate where traditional cloud and centralized data center models fall short. Our platform includes Atlas as the control plane, Galleon modular edge data centers powered by the Armada Edge Platform, and Leviathan, Armada’s AI Factory, which partners with Bridge, our GPU-as-a-Service offering. Together, these capabilities enable enterprises and governments to deploy, operate, and scale AI workloads securely, efficiently, and close to where data is generated.

Saudi Arabia is Armada’s operational anchor for the ME region. As we scale, we are intentionally building a team of senior, versatile operators who can both get systems live and own customers long-term. This role is designed for engineers who want full lifecycle ownership, not narrow scope.

Role Overview

The Senior Forward Deploy Engineer is a hybrid role responsible for hands-on deployment execution and ongoing technical account ownership for Armada customers across ME. This role combines the intensity and depth of a Forward Deploy Engineer with the long-term customer ownership of a Technical Account Manager.

In the early phases of customer engagement, this role leads deployments, platform bring-up, and initial workload execution. Once customers are live, the same engineer remains the primary technical owner, driving adoption, operational maturity, and expansion.

This role reports into the Sr. Director of Customer Success & Delivery, EMEA & ANZ and is intentionally designed to avoid split ownership between deployment and post-sale success. Success is measured by speed to production, customer confidence, platform adoption, retention, and expansion.

Key Responsibilities

Deployment execution and platform bring-up

• Lead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPU-as-a-Service
• Own on-site and in-country deployments across Saudi Arabia and the broader ME region
• Own infrastructure bring-up, platform configuration, and production readiness validation
• Make real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers

Technical account ownership and customer success

• Serve as the primary technical point of contact for assigned customers post go-live
• Own the technical success plan, adoption milestones, and operational maturity roadmap
• Build trusted, long-term relationships with customer engineering, IT, OT, and security team
• Lead technical governance discussions, roadmap planning, and platform optimization conversations

Joint Success Plan ownership

• Build, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer
• Align deployment milestones, platform adoption, and operational maturity to customer business objectives
• Use the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking
• Regularly review progress against success plans with customer stakeholders and Armada leadership
• Ensure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning
• Surface risks, dependencies, and blockers early and drive resolution with clear ownership

Time-to-value acceleration and adoption

• Reduce time-to-try and time-to-value by unblocking workloads and accelerating early production use cases
• Drive adoption across new workloads, business units, and countries
• Identify expansion opportunities including additional Galleon deployments and Leviathan AI Factory capacity through Bridge GPUaaS

Operational excellence and reliability

• Ensure customer environments remain stable, secure, and production-ready
• Proactively identify scaling risks, architectural gaps, and technical debt
• Coordinate with Product, Engineering, and Support teams to resolve issues efficiently

Sovereign data, security, and compliance execution

• Operate confidently within Saudi and regional sovereign data and security requirements
• Support security validation, audits, and governance processes as required by customers
• Maintain disciplined access control, documentation, and operational hygiene

Field leadership and mentorship

• Act as a senior technical presence for ND8 customers, setting the bar for execution and professionalism
• Mentor junior FDEs, TAMs, and delivery engineers as the region scales
• Contribute to deployment standards, runbooks, and repeatable best practices

Cross-functional collaboration

• Partner closely with the Sr. Director of Customer Success & Delivery, EMEA & ANZ on customer priorities and escalations
• Work with Sales on expansion planning while maintaining a trusted post-sale posture
• Provide structured feedback to Product and Engineering based on real customer usage

Qualifications and Experience

• 8+ years of experience in infrastructure, platform engineering, SRE, forward-deployed engineering, or technical account roles
• Proven ability to own both hands-on delivery and long-term customer technical relationships
• Deep technical expertise across Linux, networking, Kubernetes, storage, and GPU-accelerated compute
• Strong troubleshooting skills in live, production environments
• Experience working directly with customers in regulated, high-stakes settings
• Willingness to travel across Saudi Arabia and the broader ME region
• Clear, confident communication style suitable for executive and engineering audiences

Preferred Experience

• Experience with edge compute, modular data centers, or distributed infrastructure
• Familiarity with AI workloads, GPU clusters, and high-performance computing environments
• Exposure to sovereign or national-scale customer environments
• Experience operating in Saudi Arabia, UAE or across ME
• Comfort operating with ambiguity and owning outcomes end to end

What Success Looks Like

• Customer environments reach production quickly and operate reliably
• The same engineer who deploys the platform remains the trusted technical owner
• Adoption expands across sites, workloads, and teams without handoff friction
• Customers view Armada as a strategic AI infrastructure partner due to consistent technical ownership

Job Summary:

We are seeking a Purple Teaming Engineer with hands-on experience in both offensive and defensive security, with a focus on embedded systems. 

The ideal candidate will have practical experience with SOC operations, adversary simulation, detection engineering, and security testing across embedded or cloud-connected systems.

You will play a key role in executing threat emulation, automating adversary TTPs, and enhancing detection capabilities in collaboration with Red and SOC team.

Experience with vehicle SOC and security operations is a plus.

Key Responsibilities:

• Operationalize Purple Team and Attack Simulation exercises across embedded and cloud-connected systems.

• Develop and execute adversary simulation plans that align with threat intelligence.

• Collaborate with Red and Blue teams to identify detection gaps and improve SOC effectiveness.

• Identify relevant log sources across assets, ECUs, and infrastructure; document the type, location, and format of logs required for effective cybersecurity anomaly detection.

• Regularly review the availability, completeness, and integrity of logs; highlight gaps and work with asset/ECU owners to ensure alignment with best security logging practices.

• Share recommendations with system and asset owners on required logging improvements, event visibility, and adherence to secure logging practices.

• Support offensive testing across RTOS, Linux, Android, and MCU-based systems. 

• Draft and present technical reports and summaries of Purple Team activities to technical and management stakeholders.

• Communicate findings, detecting weaknesses, meeting the logging requirements and prioritized remediation strategies. Collaborative Objectives:

• Work closely with SOC & Red teams to convert threat intel into actionable TTPs and test cases.

• Support SOC operations and help validate detection logic with real-world simulations.

• Assist in control validation, SIEM optimization, and threat modeling automation.

• Provide mentorship to junior team members on simulation workflows and embedded systems.

• Contribute to the ongoing development of the team’s offensive and defensive testing capabilities.

Required Qualifications:

• Bachelor's Degree in Cybersecurity, Information Security, Computer Science, or Information Technology and at least 5 years of professional experience.

3–6 years of combined experience in Red Teaming, SOC, detection engineering, or embedded security testing.

• Strong knowledge of MITRE ATT&CK, threat simulation tools, and detection principles.

• Experience working with embedded Linux, Android systems, RTOS, or MCU platforms.

• Familiarity with SIEM systems (e.g., Splunk, ELK), log analysis.

• Proficiency in scripting/automation using Python.

• Exposure to network security, including packet analysis and custom protocol fuzzing.

• Exposure with vehicle communications (CAN, UDS, DoIP, BLE, MQTT, etc.).

• Strong technical writing and communication skills for documentation and stakeholder engagement. Preferred Qualifications:

• Experience in vehicle cybersecurity/SOC or embedded threat detection.

• Familiar with tools like Burp Suite, Ghidra, Binwalk, or custom fuzzers.

• Experience simulating or detecting low-level attacks, including firmware tampering, memory corruption, and secure boot bypasses.

• Understanding of cloud security architecture related to embedded platforms.

• Working knowledge of SIEM solutions, telemetry pipelines, and threat hunting frameworks.

Responsibilities:

Expectations:

Advantages:

• VMCE certification is beneficial; employees can obtain VMCE and VMCA after starting the job.
• Knowledge in Kubernetes technologies platforms is an advantage.
• Knowledge in DBs (Oracle, SQL, DB2, SAP) is an advantage.

• Understanding of data and privacy and security standards such as GDPR, CCPA/CPRA, NIST 800-53, ISO 27001, HIPAA, PCI-DSS, PDPL, NDMO, NCA, SAMA.

  Familiarity with data security frameworks including DSPM (Data Security Posture Management) .

We Offer:

At Black Duck, we redefine software security by equipping businesses with robust solutions to protect their applications. Our approach goes beyond traditional testing, offering tailored services and tools that enable enterprises to identify, remediate, and prevent vulnerabilities effectively.

We are looking for a Sales Engineer based in Riyadh who thrives in Pre-Sales and sales support, helping drive customer adoption and successfully close opportunities. Fluency in both Arabic and English is essential for this role.

Your Impact in Pre-Sales & Sales Support

• Strategic Opportunity Qualification – Collaborate with account executives to assess prospects, understand business challenges, and identify high-potential opportunities for Black Duck solutions.
• Engagement & Relationship Building – Build trusted relationships with technical stakeholders and decision-makers to position Black Duck as the preferred security provider
• Value-Based Selling & Competitive Positioning – Communicate the unique advantages of Black Duck’s offerings through compelling narratives that address customer pain points and demonstrate ROI.
• Product Demonstrations & Proof-of-Concepts – Deliver tailored technical presentations, live demos, and hands-on proof-of-concept sessions to showcase solution fit.
• Technical Objection Handling – Address concerns proactively, validate technical feasibility, and offer alternative solutions that reinforce our value proposition.
• Proposal & Solution Development – Work with internal teams to develop technical proposals, architecture recommendations, and security strategies aligned with customer needs.
• Pilot Programs & Evaluation Support – Guide customers through trials and proof-of-concept initiatives to ensure they experience the full value of our technology.
• Sales Enablement & Deal Acceleration – Provide pre-sales insights that drive urgency, reinforce technical fit, and accelerate deal closure.
• Thought Leadership & Industry Engagement – Represent Black Duck at conferences, webinars, and community forums, showcasing expertise in application security.

What You Bring to the Role

• Proven experience in Pre-Sales, Sales Engineering, or Technical Consulting
• Strong background in software development (e.g., C/C++, Java, Python, C#, JavaScript, etc.)
• Solid understanding of software security tools and methodologies (certifications like CEH, CISSP, or CSSLP are a plus)
• Excellent communication and presentation skills in both Arabic and English
• Customer-focused, results-driven, and passionate about solving security challenges
• Willingness to travel occasionally within Saudi Arabia

About the Role

The Enterprise Architect is responsible for designing, documenting, and leading the implementation of technical solutions for customers following the sale of Veeam products. This role bridges customer business requirements with Veeam’s technology, ensuring solutions are scalable, secure, and aligned with best practices, while also supporting partner-driven implementations.

The position involves technical leadership, customer consultation, and collaboration with internal teams to deliver successful outcomes—particularly for large enterprise customers undergoing digital transformation.
Beyond direct design and delivery, the Enterprise Architect develops reference architectures and design guidelines that standardize deployments across both customer-led and partner-led projects. Additionally, they collaborate with pre-sales teams to ensure a smooth transition from initial solution design to implementation.

What You’ll Do

Technical Discovery & Analysis

• Conduct technical discovery sessions with customers to assess their existing IT landscape and requirements.
• Identify opportunities for improvement and architecture enhancements based on Veeam solutions.

Solution Design, Documentation & Reference Architectures

• Design both high-level and detailed solution architectures tailored to customer environments.
• Create low-level design documents and detailed technical specifications to guide implementation teams.
• Develop and maintain reference architectures to standardize solution deployments across both direct customer implementations and partner-led projects.
• Prepare comprehensive technical documentation, including architecture diagrams, design specifications, and implementation plans
• Ensure solution designs adhere to security, compliance, and scalability best practices.

Project Definition & Estimation

• Work with Project Managers and stakeholders to define project scope, deliverable, timelines, and resource requirements.
• Provide level-of-effort estimations to support project planning and resource allocation.

Implementation Support & Technical Leadership

• Provide technical oversight during solution deployment and post-sales implementation.
• Assist in proof-of-concept (PoC) projects and technical workshops to validate solution architectures.
• Support and guide partner-driven deployments, ensuring they follow Veeam’s best practices and technical standards.
• Support troubleshooting efforts and resolve complex implementation challenges.

Collaboration & Stakeholder Engagement

• Work closely with Pre-Sales, Sales, and Customer Success teams to ensure a smooth handover from pre-sales engagements to deployment.
• Engage with customers, partners, and internal teams to ensure successful solution adoption.
• Serve as a trusted technical advisor, translating business objectives into effective technical strategies.
• Communicate technical details effectively with both technical and non-technical stakeholders

Continuous Improvement & Technology Innovation

• Evaluate emerging technologies (especially in containers, security, and hybrid cloud) to enhance solution architectures.
• Contribute to the development and update of internal best practices and technical standards. improving delivery efficiency and partner enablement.

What You’ll Bring

• IT experience, including in a solution architecture or technical leadership role.
• Deep expertise in data protection, backup & recovery, disaster recovery (DR), and cybersecurity.
• Hands-on experience with containers (Docker, Kubernetes) and container security in enterprise environments.
• Strong technical knowledge of virtualization (VMware, Hyper-V), cloud platforms (AWS, Azure, GCP), and storage systems.
• A record of leading transformation projects for large enterprise customers, ensuring technical solutions support business-wide digital evolution.
• Strong understanding of networking, security, compliance frameworks (ISO 27001, NIST, etc.), and IT governance.
• Excellent problem-solving, analytical, and communication skills with a strong ability to work with both technical and non-technical stakeholders.
• Experience working in a post-sales consulting, professional services, or solution delivery role with direct customer engagement
• Frequent collaboration with internal teams (Professional Services, Pre-Sales, Sales, Partners).
• Customer and partner engagement, ensuring alignment between business objectives and technical solutions.
• Potential travel to support global enterprise deployments (up to 50%)

Bonus Skills

• Experience with automation & scripting (PowerShell, Python).
• Familiarity with large-scale IT infrastructure deployments.
• Proven ability to work autonomously and drive innovation.
• TOGAF (or equivalent enterprise architecture certification) – preferred.
• Veeam VMCE – preferred.
• Relevant certifications in cloud, security, or virtualization, such as:
  • AWS/Azure Solutions Architect
  • VMware VCP
  • CISSP (Cybersecurity Certification)

Please note: If an applicant is permanently located outside of Saudi, Veeam reserves the right to decline the application for this position.

Recognized for its innovative impact, Udacity continues to empower people with the skills they need to secure the jobs they want.

Our School of Artificial Intelligence is committed to providing high-quality upskilling opportunities in this rapidly evolving field. We regularly launch new projects and are seeking experienced mentors to join us as external contractors to support our programs and learners.

As new initiatives arise, we will reach out to qualified candidates within this talent pool to provide details on project scope, expected timelines, and compensation. If you are passionate about tackling meaningful challenges and making a difference we invite you to apply and explore opportunities to collaborate with us. 

Example Mentor Roles:

• Session Lead - Session Leads are industry experts who share knowledge, inspiration, and real-world insights with Udacity learners through virtual sessions. In this role, you will provide hands-on guidance, address pressing questions, and interact directly with learners in a live setting. Drive learner success through an engaging and supportive learning environment. 

• Tutor - As a tutor, you’ll be at the core of our learner communities, providing essential support and guidance. You will answer content-related questions on our community platform, actively participate in virtual community activities, and help foster meaningful engagement with our learners to stay motivated and on track. 

• Career Coach - Career Coaches play a vital role in empowering learners to achieve their professional goals. In this role, you will provide personalized career guidance through webinars, virtual coaching sessions, and community activities, offering insights on projects, industry best practices, and job-search strategies. Your efforts will help foster a vibrant, career-focused community, motivating learners to approach the job market with confidence and clarity.

You’ll be an excellent fit if you have:

• Proven technical expertise with 3+ years of experience in Artificial Intelligence or Machine Learning
• A passion for mentoring and helping others succeed in their learning
• Excellent interpersonal skills. You enjoy building relationships, communicating effectively, and fostering a positive learning environment 
• A deep understanding of the tech industry and emerging trends in AI and related fields
• The flexibility to work part-time as an external contractor alongside your current commitments

Why should you apply? 

• Make an impact by mentoring and contributing to a vibrant, global learning community
• Showcase your expertise and gain recognition for your technical knowledge
• Learn and network with our global community of mentors while staying ahead of the curve on cutting-edge technologies
• Earn additional income with the flexibility to work on your own schedule

Mentoring at Udacity offers a unique opportunity to make a significant impact on the lives of learners and to contribute to achieving Udacity's mission. 

If you're passionate about learning, technology and want to make a positive impact, we encourage you to apply to become a mentor at Udacity. 

Let's work together to shape the future of tech education!

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven experience designing and implementing cloud architectures on Azure at scale
• Strong expertise in cloud security, networking, and compliance frameworks.
• Led the end-to-end design of highly available, secure, and cost-optimized Azure environments for enterprise customers, leveraging services such as Azure Virtual Network, Azure Kubernetes Service (AKS), and Azure App Service.
• Defined multi-region DR/HA architectures using Azure Traffic Manager, paired regions, and Azure Site Recovery, achieving RTOs under 1 hour for mission-critical workloads.
• Enable automated patching, scaling, and monitoring tasks via Azure DevOps YAML pipelines and PowerShell DSC, improving operational efficiency.
• Deep understanding of cloud cost optimization, monitoring, and high availability design patterns.
• Collaborated with data engineers to optimize architectures on Azure Data Lake Storage Gen2, Synapse, and MS Fabric
• Strong leadership capabilities with experience managing technical teams and large-scale projects.
• Excellent verbal and written communication skills, including experience creating business-focused presentations.
• Demonstrated problem-solving abilities for complex, multi-disciplinary cloud projects.
• Experience managing senior stakeholders and navigating client discussions effectively.
• Ability to mentor, coach, and develop technical teams in cloud engineering best practices.
• A track record of contributing to business growth through technical innovation and strategic initiatives.

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven track record in architecting and deploying large-scale Google Cloud solutions
• Deep expertise in GCP security, networking, and compliance best practices (VPC Service Controls, IAM, Organization Policy)
• Designed end-to-end GCP environments that are highly available, secure, and cost-efficient—leveraging Google Kubernetes Engine (GKE), Cloud Run, Compute Engine, and Cloud SQL
• Defined global DR/HA strategies using Cloud Load Balancing, Cloud CDN, and automated failover with multi-region Bigtable/Spanner or persistent disk replication, achieving sub-hour RTOs for critical workloads
• Architected end-to-end data pipelines—built both streaming and batch ETL workflows using Pub/Sub, Dataflow (Apache Beam), and Dataproc to ingest high-throughput events into BigQuery for real-time insights.
• Designed scalable data models in BigQuery—implemented dimensional schemas with partitioning and clustering to achieve sub-second query times on petabyte-scale datasets.
• Orchestrated and scheduled workflows leveraging Cloud Composer (Airflow) and Workflows—added automated retries, data-quality validations, and alerting to guarantee pipeline reliability.
• Automated infrastructure lifecycle via Terraform and Cloud Build pipelines—implementing auto-scaling, patch management, and monitoring workflows that boosted operational efficiency
• Mastery of cost control in GCP: committed-use discounts, custom machine types, billing export analytics, and budget alerts, plus high-availability patterns for resilience
• Partnered with data teams to fine-tune architectures on Cloud Storage, BigQuery, Dataflow, and Dataproc—delivering performant, scalable analytics platforms
• Proven leadership in guiding cross-functional teams and steering complex, multi-phase cloud projects to on-time delivery
• Exceptional communicator, adept at crafting business-focused presentations and leading stakeholder workshops on GCP strategy
• Strong problem-solver, experienced in diagnosing and resolving architectural challenges across compute, data, and networking domains
• Skilled at stakeholder management, from technical deep dives with engineering teams to strategic discussions with C-level executives
• Mentorship & coaching: developing cloud engineering talent through hands-on training, code reviews, and best-practice evangelism
• Business growth driver, recognized for leveraging GCP innovations to unlock new revenue streams and streamline operations

Role Summary

We are seeking a Lead SOC Validation & Adversary Simulation Engineer to strengthen the effectiveness of our Security Operations Center (SOC / VSOC) by continuously validating detections, response workflows, and telemetry using adversary-informed testing techniques.

This role is SOC-owned and SOC-driven. The primary objective is to improve detection fidelity, reduce blind spots, and increase SOC readiness across vehicle, cloud, and other environments. Adversary simulation and Purple Team techniques are used as methods to harden SOC operations not as standalone Red Team activities.

Key Responsibilities

1. SOC Detection Validation & Assurance (Primary Focus)

• Own continuous validation of SOC detections across:
• Vehicle telemetry and in-vehicle IDS
• Telematics and backend services
• Cloud APIs, and other supporting systems
• Validate alerts against realistic attacker behavior, not synthetic rules
• Identify:
• Detection gaps
• Signal quality issues
• Excessive false positives or low-value alerts
• Partner with SOC engineers to improve alert logic, correlation, and response playbooks
1. Adversary Simulation in Support of SOC
• Design controlled adversary simulations to test SOC capabilities:
• API misuse and abuse
• Lateral movement
• Unauthorized diagnostics or ECU access
• Align scenarios to MITRE ATT&CK (Cloud API + Automotive)
• Coordinate with Red Team only when advanced exploitation is required
2. SOC Telemetry & Signal Engineering
• Work with platform and product teams to:
• Improve log coverage and quality
• Define high-value security signals
• Reduce noisy or redundant telemetry
• Influence what gets logged, where, and why—from ECUs to cloud services
• Help SOC prioritize telemetry based on risk and detection value
3. Incident Readiness & Response Validation
• Validate SOC incident response workflows through:
• Detection-driven exercises
• Tabletop scenarios informed by real attack paths
• Measure and improve:
• Mean Time to Detect (MTTD)
• Mean Time to Triage (MTTT)
• Mean Time to Respond (MTTR)
• Ensure SOC procedures align with real attack timelines
4. Threat Modeling & Risk Alignment
• Leverage TARA / threat-modeling outputs to prioritize SOC coverage
• Ensure SOC monitoring aligns with:
• ISO/SAE 21434
• UNECE R155/R156
• Translate detection gaps into risk-based narratives for leadership and auditors
• Support audit evidence by demonstrating validated monitoring effectiveness
5. Automation & Continuous SOC Validation
• Build or enhance SOC validation automation, including:
• Detection testing frameworks
• Alert replay and validation pipelines
• Coverage and maturity dashboards
• Integrate validation workflows into:
• SIEM
• SOAR
• CI/CD where applicable
• Reduce manual SOC testing and increase repeatability
6. Metrics, Reporting & Leadership Communication
• Define SOC-focused KPIs such as:
• ATT&CK coverage by detection
• Detection efficacy over time
• Reduction in blind spots
• Produce clear SOC maturity and readiness reports
• Communicate findings to:
• SOC leadership
• Product security
• Engineering stakeholders

Required Qualifications

Technical Experience

• Cybersecurity with strong SOC, detection engineering, or incident response experience
• Deep understanding of:
• SOC operations and alert lifecycle
• Detection engineering and signal tuning
• Adversary techniques and kill chains
• Experience working with:
• SIEM and SOC tooling
• Cloud and API monitoring
• Network and system telemetry
• Strong scripting or automation skills (Python, Go, C)

Leadership & Collaboration

• Proven experience leading SOC improvement initiatives
• Ability to influence detection priorities across teams
• Strong written and verbal communication skills
• Comfortable presenting to leadership and auditors

Technical Account Manager for Saudi Arabia

Eastern Province, Saudi Arabia

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

About the Role

The Technical Account Manager provides the customer’s business with proactive support and management during Veeam implementations and beyond. The TAM’s mission is to help the customers unlock the full value of Veeam’s products and services and serve as your trusted advisor.

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of post-sales technical engagements.  

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.  

What You’ll Do

• Support delivery and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) 
• Assist with assessment and design of solutions as well as post-installation issues
• Assist with Veeam Software solution implementation effort estimation 
• Create white papers, solutions guides, best practices, custom documentation, etc. 
• Deliver onsite knowledge transfer on Veeam Software solutions
• Document configuration and completed activities 
• Analyze installed environments and guide optimal Veeam Software configurations 
• Facilitate communication between client and Veeam support 
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions 
• Provide input for improvement of process and documentation 
• Overnight business stays to meet company goals and objectives  

What You’ll Bring

• Minimum 5 years of experience in IT industry.
• VMware VCP, Microsoft MCSE or equivalent experience 
• Prince 2, ITIL, PMP,  or equivalent experience 
• Bachelor’s Degree in technology required (A combination of education and experience will be considered) 
• Hands-on experience with Veeam’s Core products 
• Proven Consulting and Project Management experience 
• Excellent communication, interpersonal and relationship-building skills 
• Excellent presentation skills.
• Significant experience and understanding of virtualization technologies such as VMware and Hyper-V 
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) 
• Hands-on experience with networking protocols and equipment (Fiber Channel, Ethernet, Cloud services
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) 
• Experience with Data Management, Data Protection, Data Analytics 
• Experience with Kubernetes platforms. 
• Extensive experience with Data Center, Business Continuity and Operating Systems 
• Experience successfully managing multiple simultaneous projects and accounts 
• Working knowledge of Cloud technologies, capabilities, and protocols
• Working knowledge of security technologies and concepts.

Please note: If an applicant is permanently located outside of Saudi Arabia, Veeam reserves the right to decline the application for this position

#LI-ZA1

About the Role: 

Our Customer Experience team is seeking Senior Technical Account Manager in Saudi Arabia. In this role you’ll serve as a trusted technical advisor to our industrial clients across their entire lifecycle with Dragos. You’ll play a critical role in enabling the adoption, operationalization, and optimization of Dragos solutions — ensuring our customers achieve measurable value from their investment. You’ll work closely with customer stakeholders, security teams, and internal Dragos teams to align technical delivery with business goals and support long-term success. This role requires a blend of deep ICS/OT cybersecurity expertise, strong relationship-building skills, and the ability to translate complex use cases into impactful outcomes. You will serve as the bridge between our platform and the customer’s mission, helping customers improve maturity, mitigate risk, and maximize platform effectiveness. 

Responsibilities:  

Qualifications:  

Compensation: 

• OTE: 470,000 ر.س
• Competitive Equity Package  
• Comprehensive Benefits Plan 

#LI-JF1 #LI-REMOTE   

Who we are 

KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.  

What you’ll do

• Oversee the construction, execution, and delivery, ensuring compliance with project specifications, timelines, and budgets.
• Manage and coordinate with contractors, consultants, and project teams to ensure smooth execution of works on-site.
• Monitor construction progress, identify risks, and implement corrective actions to mitigate delays and cost overruns.
• Ensure compliance with local and international building codes, safety regulations, and quality control standards.
• Lead site inspections, audits, and quality assurance checks, ensuring adherence to approved designs and specifications.
• Collaborate with the design and engineering teams to resolve technical issues and implement value engineering solutions.
• Oversee health, safety, and environmental (HSE) standards, ensuring a safe and compliant work environment.
• Manage project reporting, including progress updates, risk assessments, and resource planning.
• Review and approve contractor submittals, RFIs, change orders, and work schedules.
• Lead stakeholder meetings and ensure alignment of construction activities with project goals and client expectations.

What we’re looking for

• Bachelor’s degree in Civil Engineering, Construction Management, or a related field.
• 5-7 years of experience in construction management, with at least 3 years spent in Food & Beverage or restaurant construction 
• Proven experience managing BOQ (Bill of Quantities) and costing across various scopes (e.g., Civil, Electrical, Plumbing, HVAC, Gas).
• Strong knowledge of construction methodologies, building codes, and industry standards.
• Hands-on experience in project planning, budgeting, risk management, and cost control.
• Excellent leadership and communication skills to manage large teams, contractors, and client interactions.
• Proficiency in Microsoft Office or GoogleDocs, and construction management software.
• Experience with FIDIC contracts, project scheduling tools (Primavera P6, MS Project), and quality control processes.
• PMP or CCM certification is a plus.

Fluency in English and Arabic is essential

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Jeddah office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

Ready to join us as we serve those who serve others? 

#LI-Onsite

We are looking for an experienced Site Supervisor based in Al Khobar KSA. This role focuses on monitoring preventive maintenance and complex repairs, especially HVAC and building systems, ensuring optimal performance and process improvement.

Who we are 

KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.  

What you’ll do

• Performing complex Planned Preventative Maintenance, HVAC + Other
• Diagnosing complex engineering system issues
• Engineering Systems Validation (ESV) & TAB at new facilities
• Installing & maintaining proprietary WAKS + BMS systems
• Provide remote troubleshooting support to onsite Operations team members, Facility Managers, and 3rd party mechanical contractors / service providers.
• Analyze Mechanical Startup, System Design Verification (SDV) & Testing, Adjusting and Balancing (TAB) reports generated by 3rd party contractors
• Develop and evolve commissioning & maintenance process / playbook in collaboration with managers and peers. Monitor successes & lessons learned, and evolve processes dynamically.
• Extensive/complex HVAC repairs
• Basic electrical & plumbing remediation
• Work order fulfillment

What we’re looking for

• 5+ years of relevant experience in HVAC and building systems maintenance
• Strong knowledge of preventative maintenance strategies and engineering diagnostics
• Experience with commissioning, system validation, and BMS/WAKS systems
• Ability to analyze technical reports and lead repairs, including electrical and plumbing
• Excellent problem-solving and communication skills

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our KSA office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

Ready to join us as we serve those who serve others? 

#LI-Onsite

Position Overview: 

Do you love tech 💻, but have a passion for people too 🥰? As a Client Success Manager you will be responsible for owning and developing the relationship with clients and promoting the use of accesso services and products. As a part of the accesso Ticketing Group, you will contribute to helping our clients sell more tickets, streamline operations, drive revenue and improve the experience of the end customer. Our ticketing solutions allow our clients to sell general admissions, reserved seats, time/date specific tickets, season passes, memberships, and so much more. 

As a member of our Client Operations team, you’ll play a vital part in ensuring that our clients receive the support and service they need to create memorable experiences for their guests. With your keen interpersonal skills and problem-solving abilities 🔍, you’ll provide operational assistance and collaborate with peers to help come up with out-of-the-box solutions to everyday obstacles. We're looking for people who are patient, team players 🤝, and love helping others. 

Location: Riyadh, KSA 

Reports to: Director of Operations

Travel ✈️ Requirement: Up to 40% across KSA, occasional travel to Dubai, UAE

What you’ll be working on: 

• Maintaining and building outstanding lines of communication with clients as well as internal teams including customer support and quality assurance.  
• Facilitate communication between technical teams and business stakeholders to ensure alignment and understanding of requirements
• Translate business requirements or issues into clear and concise technical specifications for software development. As a Systems Specialist, the main analysis is in relation to the technical and functional aspects of the system, including areas such as integration with external systems/devices/applications, SQL Queries and API services.
• Supporting third parties during integration activities with Horizon
• Overseeing both new clients and continued development of existing clients; leading the technical and functional, client activities in a prioritized and pro-active manner. 
• Proactively managing high level, complex client service issues, researching and resolving issues quickly and efficiently. 
• Contributing to overall accesso growth and profitability by working with clients to subscribe to additional service opportunities, general higher utilization of existing services and support continued renewal contracts. 
• Conducting demos for clients to understand the new system features and implementations which they can subscribe to.
• Advising clients on industry best practice and best use of the software.
• Provide training to end-users and support teams on system, applications and functionalities.
• Managing client support notifications, requests, and Service Desk tickets. 
• Performing testing on new software releases and troubleshooting/supporting software development team in case issues are found. Keeping clients informed of significant issues that might affect them. 
• Providing continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.  
• Create comprehensive documentation including system manuals, user guides, and technical specifications.
• Supporting accesso sales team in the preparation and demo of the Horizon solution.

What you bring to the role: 

• Willing to work extended hours when necessary to ensure the service delivered to our clients is of the highest standards, and that any challenges are dealt with swiftly and efficiently to minimize operational impact, guest experiences, and ticket sales. Our clients are theme parks and attractions so this will include support during evenings, weekends, or holidays, especially during seasonal peaks.  
• Previous account management experience ideally supporting enterprise-level clients within the theme park or leisure industry experience in the Middle East.
• General computer skills including the Microsoft suite of products and Outlook are required.  
• Experience with web-based technology,
• Exceptional organizational skills and the ability to prioritize tasks. 
• Ability to facilitate daily responsibilities with little to no direction. The role will be based in Riyadh out of the client offices. The ability to work autonomously is fundamental to your success in this role.

⭐️  Bonus points if you have: 

• Bachelor’s degree in business, Technology or a related field is a distinct advantage.
• Previous eCommerce, ticketing, or guest-facing service industry experience.
• Arabic language knowledge
• Experience working with Horizon/VGS ticketing software or similar.

*If you don’t have all the qualifications listed, don’t worry! We understand everyone’s career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory.  

Your Impact
Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.

What You’ll Do
Location: Saudi Arabia, travel up to 70% of time
Reports to: Sr Manager, Emerging Markets

• Achieve mastery of all Axon technologies / products
• Use exceptional written and oral communication skills to lead business and technical presentations effectively
• Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
• Set and manage expectations with customers and team members
• Provide 1st-level technical support throughout the pre-sales cycle for opportunities
• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
• Develop relationships with key partners for growth within their customer base
• Effectively position the technology against competitive offerings
• Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
• Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
• Develop Statements of Work (SOW) for Professional Services necessary for binding quote
• Perform other duties and projects as assigned

What You Bring

• Willingness to travel;
• Fluent English and Arabic, French is a plus;
• Assist Sales with presentations and analysis to enlarge customer portfolio;
• Training new employees;
• Document translation & verification for new products Axon brings to the market
• Assist Sales Executives in commercial offer documentation
• Educational background:
• Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
• Professional background:
• 4+ years customer facing pre-sales or consulting background required
• 3+ years of experience with public procurement in META
• Experience selling SaaS based solutions
• Experience in End User Compute or Cloud Computing preferred
• Experience in networking, storage, virtualization, or related technologies
• Must have intellectual curiosity, humility, accountability and positive approach;
• Strong Technical Writing skills to provide professional responses to customer RFPs / RFIs
• Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
• Basic knowledge of computer hardware, operating systems, and storage devices.
• Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.
• Experience developing Statements of Work (SOW) or similar documents
• Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
• Basic knowledge of virtualization and cloud technologies
• Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc..
• Experience with Law Enforcement technology solutions and public procurement is a plus

*Please submit your Resume in English.

Job Summary

Design, develop, and maintain backend services and APIs that power Hala services web and mobile platforms.
Build and optimize scalable, secure, and high-performance systems to support growing user and data demands.

Key Responsibilities

• Design, develop, and maintain backend services and APIs that power Hala services web and mobile platforms.

• Build and optimize scalable, secure, and high-performance systems to support growing user and data demands.

• Collaborate closely with product managers, frontend engineers, and other teams to define technical requirements and deliver end-to-end solutions.

• Integrate with third-party systems, internal APIs, and external services to enable seamless functionality.

• Write clean, maintainable, and testable code following best practices and team standards.

• Implement authentication, authorization, and data protection mechanisms to ensure system security and integrity.

• Contribute to architecture discussions and technical design reviews to ensure scalable and future-proof backend solutions.

• Monitor system performance, identify bottlenecks, and implement performance improvements.

• Participate in code reviews, mentoring, and continuous improvement of engineering processes.

• Collaborate in deploying and maintaining services in staging and production environments (e.g., via CI/CD pipelines).

• Support troubleshooting, debugging, and resolving production issues in a timely manner.

Qualifications

• Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

• Experience: 1+ years of backend development experience in a production environment.

• Strong proficiency in one or more backend languages (.NET, Node.js, Python, Go, or Java).

• Experience with RESTful APIs and/or GraphQL design and development.

• Solid understanding of microservices architecture and event-driven systems.

• Familiarity with databases (SQL and NoSQL), such as PostgreSQL, MySQL, MongoDB, or Redis.

• Hands-on experience with cloud platforms (OCI, AWS, GCP, or Azure) and containerization tools (Docker, Kubernetes).

• Knowledge of CI/CD pipelines, automated testing, and modern DevOps practices.

• Understanding of security principles, authentication (OAuth2, JWT), and data privacy best practices.

• Excellent problem-solving skills, teamwork, and communication abilities.

• Strong focus on performance, scalability, and reliability.

About the Job:

We are currently seeking a Security Systems Engineer with in-depth expertise in SAIS/HCIS and RCU RIMA-compliant physical security systems. Based in the Kingdom of Saudi Arabia, the successful candidate will support a range of security engineering tasks across major infrastructure projects, including the design, documentation, construction supervision, and commissioning of integrated security and telecommunications systems. The role involves hands-on technical leadership, client interaction, and multidisciplinary collaboration across various sectors such as Oil & Gas, heritage sites, transportation, and critical infrastructure.

What You’ll Do:

As a Security Systems Engineer, you will lead the design, documentation, and implementation of integrated physical and electronic security systems aligned with SAIS/HCIS and RCU RIMA standards. You will be responsible for delivering engineering solutions across the full project lifecycle—from concept through commissioning—while providing technical leadership and supporting collaboration with clients, vendors, and internal teams.

Key responsibilities include:

• Develop Concept, Preliminary, and Detailed Designs along with supporting drawings, documentation, and system specifications.
• Oversee construction supervision and commissioning of systems such as CCTV, IDAS, PIDS, SACS, ALPR, UVIS, VSS, VMS, PSIM, and related infrastructure.
• Respond to client technical queries and clarify design intent, integration requirements, and compliance standards.
• Create scopes of work, support tendering and evaluate technical and financial deliverables from third-party contractors.
• Utilize AutoCAD and/or MicroStation to produce or review detailed engineering drawings.
• Coordinate technical meetings with clients, consultants, and stakeholders to resolve design issues.
• Perform peer reviews of design packages to ensure quality, accuracy, and adherence to project requirements.
• Support documentation and administrative needs using cloud-based systems in line with company protocols.
• Participate in site visits and ensure technical alignment across all phases of project execution.

What’s Required:

• Bachelor’s degree in Engineering, preferably Electronics & Communications; an advanced degree is preferred.
• Strong experience with the design and implementation of integrated security systems and technologies aligned with SAIS/HCIS and RCU RIMA standards.
• Experience in industrial projects (Oil & Gas, Infrastructure, Historic Sites, Transport, etc.).
• Proficiency in AutoCAD and MS Office Suite; experience with MicroStation is preferred.
• Excellent knowledge of physical and electronic security technologies, including system integration.
• Strong understanding of project lifecycles including design, construction, commissioning, and close-out.
• Skilled in reviewing technical specifications and ensuring compliance with local and international standards.
• Strong communication, organizational, and analytical skills.
• Fluent in English (spoken, written, and read); Arabic is a plus.
• Willingness to travel domestically and internationally as needed and collaborate across time zones.

What’s Preferred:

• Hands-on experience with specialized systems such as drone detection, RFID tracking, and ViMS.
• Demonstrated ability to lead technical meetings, contribute to design reviews, and represent engineering work to clients and stakeholders.
• Experience supporting government or heritage security infrastructure projects.
• Confidence in representing the company with external vendors, contractors, and partners.

Health, Safety & Environmental (HSE) Responsibilities:

• Comply with all workplace safety policies and use of personal protective equipment (PPE).
• Participate in HSE risk assessments and incident reporting.
• Ensure safe practices are followed during site visits, construction, and commissioning.

Additional Responsibilities:

• Provide administrative support and documentation management per company standards.
• Participate in cross-functional team coordination and continuous improvement initiatives.
• Demonstrate initiative, ownership of tasks, and a commitment to delivering high-quality results.
• Uphold strict confidentiality and act with professionalism and integrity.

Effort & Working Conditions:

• Must be able to work in both office and construction site environments.
• Physical activities may include walking, standing, or bending for extended periods and wearing PPE.
• May involve work in high-security or classified environments.

Salary & Benefits:

• Competitive salary and benefits in line with KSA labor laws.
• Includes housing, transportation, telecommunications, medical insurance, and gratuity.
• Professional Development support, including reimbursement of up to two professional membership fees per year, relevant to the role or advancement opportunities within AcuTech.