P-1382; This role is hybrid with 3 days in our São Paulo office. 

As a Sr. Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem. You will report to the Senior Manager of Technical Solutions. 

The impact you will have:

• Troubleshoot and resolve complex customer issues related to Databricks platform
• Provide best practices support for custom-built solutions developed by Databricks customers
• Deliver suggestions for improving performance in customer-specific environments
• Assist with issues around third-party integrations with Databricks environment
• Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
• Participate in the creation and maintenance of company documentation and knowledge articles
• Be a true proponent of customer advocacy
• Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
• Participate in weekend and weekday on call rotation
• Be a pioneer of our Databricks São Paulo office

What we look for:

• Minimum 4 years of experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired .
• Solid experience with SQL-based database is required.
• Linux/Unix administration skills.
• Hands-on experience with AWS, Azure or GCP.
• Candidate must possess excellent English written and oral communication skills.
• Experience with "Distributed Big Data Computing" environment.
• Technical degree or the equivalent experience.

Only applications and CVs in English will be considered.

About the Role: 

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry.
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners ensuring value creation for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Brazil and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

About You:

Here’s what you should bring to the table:

• At least 3+ years of top tier consulting or equivalent experience, with additional 5+ years of experience in relevant sectors (e.g. corporate management, tech companies, sport / music / arts)
• Proven track record of sales success in a fast-paced, quota carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal in English and Portuguese along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM (Salesforce is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertaiment industry is a plus but not required

Benefits & Perks: 

• Attractive compensation package consisting of significant stock package, base salary, and performance-based bonus
• 40% discount on all Fever events and experiences
• Health insurance and other benefits such as meal tickets and travel pass
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!
• Opportunity to have a real impact in a high-growth global category leader

#LI-Hybrid 

Position Summary

We are looking to hire a Senior Business Development Manager to spearhead our entry and expansion into providing innovative cashless solutions. This pivotal role focuses on promoting our state-of-the-art cashless, which offer not only cashless payment capabilities through RFID/NFC technology but also sophisticated access control for music festivals, sports events, and more across Brazil. The ideal candidate will play a crucial role in establishing strategic partnerships, penetrating new markets, and ensuring that our solutions redefine attendee experience by offering convenience, security, and efficiency.

Why Join Fever?

Joining Fever means becoming part of a forward-thinking, creative, and innovative team committed to revolutionizing the event experience. Our cashless technology is set to transform how attendees interact with events, offering unparalleled convenience and security. At Fever, you’ll have the unique opportunity to lead the charge in introducing a game-changing solution to the market, making a significant impact on the industry. If you’re driven, ambitious, and eager to make a difference in the dynamic world of event technology, we’d love to have you on board.

Key Responsibilities:

• Strategic Market Development: Develop and execute comprehensive strategies to introduce and expand Fever’s cashless solutions within the sports hospitality and music festival industries, identifying key opportunities for growth and adoption.
• Partnership Cultivation: Forge and maintain strategic alliances with event organizers, venue managers, and other relevant stakeholders, aligning our technology solutions with their operational needs and enhancing event experiences.
• Sales Leadership: Drive the sales cycle from prospecting to deal closure, crafting customized presentations, proposals, and contracts that address the unique needs of each client and event.
• Collaborative Efforts: Coordinate closely with Fever’s Product, Technology, and Operations teams to tailor our cashless wristband offerings, ensuring they meet the market’s demands and deliver exceptional user satisfaction.
• Market and Competitive Analysis: Continuously monitor industry trends, competitor movements, and regulatory changes to inform strategic planning and product innovation.
• Client Success and Retention: Oversee the client journey from initial implementation to post-event support, building strong relationships and ensuring high levels of satisfaction and loyalty.
• Feedback Integration: Act as the market’s voice within Fever, gathering and integrating client and attendee feedback to drive ongoing enhancements to our product and service offerings.

Requirements:

• Demonstrated success in business development, with experience in a cashless provider or cashless solutions being a strong plus, ideally within the festivals industry, event technology, sports hospitality, or entertainment sectors.
• Experience in negotiating and closing deals, with a knack for building long-term strategic partnerships.
• Strategic thinker with a strong analytical capability, adept at turning market insights into actionable business strategies.
• Exceptional communication and interpersonal skills, capable of engaging effectively with various stakeholders.
• Deep understanding of RFID/NFC technology, cashless payment systems, and their application in enhancing event experiences.
• Leadership qualities that inspire cross-functional teams to work collaboratively towards common goals.
• Bachelor’s degree in Business Administration, Marketing, or a related field

Benefits & Perks

• 40% off all Fever plans (Restaurants, Music Festivals, etc.)
• Access to co-working space and opportunity for flexible working 
• Opportunity to have a real impact in a high-growth global category leader
• Hybrid working
• Health insurance
• Meal tickets
• Transport ticket
• Gympass membership
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

About The Role:

• You will be responsible for the entire life cycle management of big events since the sales and legal team has signed the commercial contract till the events final closing.
• You will be the main point of contact between all the stakeholders, from the event organizer to all the internal teams involved.
• Although being overall owner of the whole process you will work as part of a team, you will be in charge of making things happen in time and form by managing other departments tasks.
• Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them. in order to have a consolidated list of all the requirements and prioritize them with the product team. 
• Create and maintained exhaustive Q&A in order to have an answer to potential user incidencies managed by our user support team. 
• Make sure that all the requirements needed to achieve the project goals have all the necessary documentation 
• Depending on the event, your presence on site might be required during the launch or other important dates

About You:

You are degree qualified, with a project management background. You thrive in a fast-paced environment and pride yourself on your flexible, detail-oriented, analytical and organized mindset.

In order to be successful in this role, you will be expected to be an entrepreneurial individual. The role requires a mix of project management and operational experience. You will have to be very comfortable coordinating other departments to ensure the delivery of requirements on time, also delivering results in an ambiguous environment, being exceptionally detail-oriented while looking around corners.

• +4 years in a project management role or consulting background. This is not a position for an events background, but having event experience is a plus.
• Fluent English and Portuguese. Other languages are a plus!
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions. 
• You'll have strong communication skills and a proven track record of building positive working relationships.
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Knowledge of promotional tools such as Facebook and Instagram is a plus
• Strong academic background is a plus

Benefits & Perks:

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Sao Paulo. Home-office friendly.
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with
  
  

#LI-hybrid #LI-fulltime 

Only applications and CVs in English will be considered.

About the Role: 

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry.
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners ensuring value creation for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Brazil and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

About You:

Here’s what you should bring to the table:

• At least 3+ years of top tier consulting or equivalent experience, with additional 5+ years of experience in relevant sectors (e.g. corporate management, tech companies, sport / music / arts)
• Proven track record of sales success in a fast-paced, quota carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal in English and Portuguese along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM (Salesforce is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertaiment industry is a plus but not required

Benefits & Perks: 

• Attractive compensation package consisting of significant stock package, base salary, and performance-based bonus
• 40% discount on all Fever events and experiences
• Health insurance and other benefits such as meal tickets and travel pass
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!
• Opportunity to have a real impact in a high-growth global category leader

#LI-Hybrid 

About the Experience

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role:

As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.

• Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
• Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
• Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
• Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
• Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
• Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
• Evaluate fabrication and production quality standards, ensuring global consistency across regions.
• Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
• Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
• Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.

About You:

• 5+ years’ experience in scenic, technical, or immersive experience production.
• Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
• Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
• Expertise in creative budgeting and technical feasibility analysis.
• Experience in issuing and evaluating RFPs and fabrication contracts.
• Strong interpersonal and cross-cultural communication skills.
• Ability to balance creativity with pragmatic production needs.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and manage multiple projects simultaneously.

You Are:

A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.

Benefits & Perks:

• Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
• Competitive employee benefits package, including health and dental private insurance
• Responsibility from day one, with opportunities for professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Possible travel across our markets
• Great work environment with a young, international team of talented people
• 40% discount on all Fever events and experiences
• Wellhub membership
• Health and dental insurance
• Competitive pension plan

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
• A 60 min online test with three topics: logic, analytics, and written understanding.
• A 30 min meeting with a hiring manager.
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

#LI-FullTime #LI-Hybrid

About the Experience

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role:

As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.

• Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
• Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
• Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
• Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
• Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
• Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
• Evaluate fabrication and production quality standards, ensuring global consistency across regions.
• Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
• Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
• Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.

About You:

• 5+ years’ experience in scenic, technical, or immersive experience production.
• Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
• Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
• Expertise in creative budgeting and technical feasibility analysis.
• Experience in issuing and evaluating RFPs and fabrication contracts.
• Strong interpersonal and cross-cultural communication skills.
• Ability to balance creativity with pragmatic production needs.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and manage multiple projects simultaneously.

You Are:

A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.

Benefits & Perks:

• Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
• Competitive employee benefits package, including health and dental private insurance
• Responsibility from day one, with opportunities for professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Possible travel across our markets
• Great work environment with a young, international team of talented people
• 40% discount on all Fever events and experiences
• Health and dental insurance
• Wellhub membership
• Flexible remuneration plan

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
• A 60 min online test with three topics: logic, analytics, and written understanding.
• A 30 min meeting with a hiring manager.
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

#LI-FullTime #LI-Hybrid

About the Experience

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role: 

As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.

• Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
• Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
• Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
• Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
• Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
• Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
• Evaluate fabrication and production quality standards, ensuring global consistency across regions.
• Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
• Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
• Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.

About You:

• 5+ years’ experience in scenic, technical, or immersive experience production.
• Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
• Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
• Expertise in creative budgeting and technical feasibility analysis.
• Experience in issuing and evaluating RFPs and fabrication contracts.
• Strong interpersonal and cross-cultural communication skills.
• Ability to balance creativity with pragmatic production needs.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and manage multiple projects simultaneously.

You Are:

A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.

Benefits & Perks: 

• Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
• Competitive employee benefits package, including health and dental private insurance
• Responsibility from day one, with opportunities for professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Possible travel across our markets
• Great work environment with a young, international team of talented people
• 40% discount on all Fever events and experiences
• ClassPass membership

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
• A 60 min online test with three topics: logic, analytics, and written understanding.
• A 30 min meeting with a hiring manager.
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

#LI-FullTime #LI-Hybrid

About the Experience

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role:

As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.

• Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
• Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
• Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
• Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
• Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
• Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
• Evaluate fabrication and production quality standards, ensuring global consistency across regions.
• Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
• Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
• Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.

About You:

• 5+ years’ experience in scenic, technical, or immersive experience production.
• Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
• Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
• Expertise in creative budgeting and technical feasibility analysis.
• Experience in issuing and evaluating RFPs and fabrication contracts.
• Strong interpersonal and cross-cultural communication skills.
• Ability to balance creativity with pragmatic production needs.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and manage multiple projects simultaneously.

You Are:

A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.

Benefits & Perks:

• Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
• Competitive employee benefits package, including health and dental private insurance
• Responsibility from day one, with opportunities for professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Possible travel across our markets
• Great work environment with a young, international team of talented people
• 40% discount on all Fever events and experiences
• ClassPass membership

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
• A 60 min online test with three topics: logic, analytics, and written understanding.
• A 30 min meeting with a hiring manager.
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

#LI-FullTime #LI-Hybrid

About the Experience

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role:

As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.

• Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
• Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
• Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
• Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
• Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
• Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
• Evaluate fabrication and production quality standards, ensuring global consistency across regions.
• Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
• Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
• Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.

About You:

• 5+ years’ experience in scenic, technical, or immersive experience production.
• Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
• Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
• Expertise in creative budgeting and technical feasibility analysis.
• Experience in issuing and evaluating RFPs and fabrication contracts.
• Strong interpersonal and cross-cultural communication skills.
• Ability to balance creativity with pragmatic production needs.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and manage multiple projects simultaneously.

You Are:

A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.

Benefits & Perks: 

• Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
• Competitive employee benefits package, including health and dental private insurance
• Responsibility from day one, with opportunities for professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Possible travel across our markets
• Great work environment with a young, international team of talented people
• 40% discount on all Fever events and experiences
• ClassPass membership

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
• A 60 min online test with three topics: logic, analytics, and written understanding.
• A 30 min meeting with a hiring manager.
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

#LI-FullTime #LI-Hybrid

About the Experience

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role:

As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.

• Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
• Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
• Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
• Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
• Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
• Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
• Evaluate fabrication and production quality standards, ensuring global consistency across regions.
• Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
• Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
• Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.

About You:

• 5+ years’ experience in scenic, technical, or immersive experience production.
• Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
• Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
• Expertise in creative budgeting and technical feasibility analysis.
• Experience in issuing and evaluating RFPs and fabrication contracts.
• Strong interpersonal and cross-cultural communication skills.
• Ability to balance creativity with pragmatic production needs.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and manage multiple projects simultaneously.

You Are:

A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.

Benefits & Perks:

• Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
• Competitive employee benefits package, including health and dental private insurance
• Responsibility from day one, with opportunities for professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Possible travel across our markets
• Great work environment with a young, international team of talented people
• 40% discount on all Fever events and experiences
• Health insurance
• EGym wellpass
• Transport ticket 
• Meal ticket

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
• A 60 min online test with three topics: logic, analytics, and written understanding.
• A 30 min meeting with a hiring manager.
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

#LI-FullTime #LI-Hybrid

P-1333

We’re looking for a Business Development Representative to represent Databricks to prospective customers. This role is perfect for a sales professional early on in their career, looking to help scale out a game-changing enterprise software company and develop their sales career. Reporting to the Sales Development Manager, you will be part of a dynamic team of like-minded individuals and have the opportunity to really make a difference in a budding regional team.

The impact you will have:

• Partner with the wider sales team to develop territory strategy, build pipeline, and drive adoption
• Helping to Identify potential Databricks use cases to help grow consumption within customer/prospect accounts
• Self-starter, eager to learn and develop on solution selling, Big Data & AI
• Problem solver, strong communicator, and ability to learn technical sales
• Be customer-centric. Provide a great customer experience for Databricks’ prospective customers
• Maintain active inbound and outbound communications with prospects using creative follow-up, including personalized email, cold calling, and social selling

What we look for:

• 2+ years of sales or business development experience
• Ability to understand technical concepts and a genuine enthusiasm for technology
• Determination and courage to succeed and lean in to build the next best enterprise software company
• Consistent, measurable over-achievement in past experiences
• Curiosity and hunger to learn and stay up-to-date about the big data/AI industry
• Desire to build a career in technology sales
• A high degree of ownership and grit

CSQ227R42

Technical Program Manager, Professional Services - LATAM

At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world!

As a Technical Program Manager at Databricks, you will be a key driver in our Professional Services team's mission to accelerate and de-risk customer outcomes. Your role is central to achieving project goals and maintaining exceptional customer satisfaction, particularly within our LATAM customer base. While you are not expected to have hands-on coding experience, your technical acumen and strategic influence will be critical for guiding complex engagements to success. You will work closely with cross-functional teams to deliver excellence at every stage.

The Impact You Will Have

• Be responsible for the successful delivery of our most complex customer engagements by providing technical leadership and guidance to the implementation team.
• Guide technical teams through key architectural decisions, helping them navigate trade-offs between established and innovative approaches.
• Proactively identify and mitigate technical risks and dependencies that could impact project timelines and goals.
• Individually deliver on commitments by producing high-quality deliverables, status reports, program plans, and customer responses that require minimal rework.
• Effectively manage all aspects of a program, including scope, schedule, budget, risk, and resources, with a focus on technical complexity.
• Act as the primary point of escalation for customers regarding technical delivery issues and, as needed, escalate to other parts of Databricks for rapid resolution.
• Build trust and credibility with technical teams and stakeholders by clearly articulating Databricks’ vision and solutions and facilitating productive, goal-oriented meetings.

What We Look For

• Technical Acumen & Decision Making: A proven ability to stay current on technology trends and make sound technical decisions without being a hands-on coder.
• Program & Project Management: Experience managing large, complex engagements and mitigating unexpected technical challenges. Familiarity with managing the trade-offs between scope, budget, and timeline.
• Communication & Leadership: Excellent communication, negotiation, and conflict resolution skills. A track record of influencing technical teams and effectively tailoring messages for different audiences, from engineers to executives.
• Experience with BI, data management, and big data technologies is preferred.
• Proven ability to multitask and manage multiple engagements while delivering a high level of customer satisfaction.

WHAT YOU'LL DO

We are seeking a highly analytical and detail-oriented Senior Sales Data Analyst with a passion for reporting and analytics. The ideal candidate is someone who enjoys diving into data, extracting insights, and translating them into actionable recommendations. You should possess strong problem-solving skills and a knack for visualizing data to drive informed decision-making. A collaborative mindset and the ability to effectively communicate findings to stakeholders are essential for success in this role.

Main responsibilities:

• Generate quarterly reports on marketing and sales performance for presentation to sales leadership, the C-suite, and the board of directors
• Design, construct, and manage Key Performance Indicator (KPI) reports and dashboards
• Establish and uphold documentation regarding sales tools, procedures, and policies
• Aid regional sales leadership in crafting Quarterly Business Reviews by utilizing data to identify strengths and areas for enhancement
• Develop standardized reports and accompanying documentation to enable Braze's Go-to-Market (GTM) Organization to independently access data and adopt a more data-centric approach in their daily responsibilities
• Streamline critical KPI reporting into a cohesive and easily comprehensible format

WHO YOU ARE

• 2+ years of proven experience in business intelligence or a quantitative field (e.g. business analytics, data science, financial analysis)
• Skilled with Microsoft Excel and Salesforce CRM
• Experience using Business Intelligence and data visualization tools such as Looker or Tableau preferred
• Detail-oriented with strong analytical and organizational skills
• Bachelor’s Degree in finance, accounting, economics or a related field preferred
• Prior experience working at a SaaS business strongly preferred
• Excellent written and verbal English communication skills

#LI-Hybrid

WHAT YOU'LL DO

As a Business Systems Operations Specialist, you will be a crucial member of the Business Systems team. You will be responsible for managing the timely activation, provisioning, and deactivation/deprovisioning of our customers' Braze dashboard instances, as well as associated Braze products and services, and governing access to various features of the Braze platform. Your role ensures that our customers have the right tools and access to features to maximize their engagement strategies in a timely manner. Additional responsibilities may include analyzing customer data, playing a key role in the team’s day-to-day operations and initiatives, leading projects, and identifying process improvement opportunities.

Key responsibilities:

• Customer Dashboard Management: activate and deactivate customer dashboard instances as per the requirements and ensure seamless transitions
• Feature Access Governance: oversee and manage access to various features within the Braze platform, ensuring compliance with customer contracts and internal policies
• Internal Operational Support: provide timely and effective support to internal stakeholders regarding platform access and feature availability, as well as other day-to-day operational support that may be required to drive value to both internal and external customers
• Cross Team Alignment: work closely with our Product, Finance, Sales, Support Engineering, Customer Success, Services, and Engineering teams to ensure customer needs are met and platform configurations are optimized, aligned to customer contract start and end dates
• Documentation Creation: maintain accurate records of customer instances and feature access, ensuring all changes are documented and auditable
• Process Adherence and Improvement: identify opportunities for process improvements, automation, and efficiency, and contribute to the development of best practices for platform activation and feature access management
• Training & Education: assist in training internal teams on platform access and feature management processes

• Customer centricity: possess a customer-centric mindset - ability to appreciate the criticality of timely and accurate provisioning and deprovisioning of customers
• Attention to Detail: High level of accuracy in managing platform configurations and customer data. With a vigilance in ensuring compliance with customer contracts and internal policies
• Communication: excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders clearly and concisely
• Collaboration: ability to work effectively within a team and across departments, across different initiatives and incentives
• Time Management: ability to manage multiple tasks and prioritize effectively
• Operational Efficiency: strong organizational skills to handle various requests and platform configurations against competing urgencies and timeframes
• Adaptability: flexibility to adapt to changing customer requirements and platform updates, with the ability to learn new tools and technologies quickly
• Ethical Standards: commitment to maintaining high ethical standards in managing customer data and platform access. Ensuring compliance with company policies and industry regulations
• Problem Solving: strong analytical skills to identify and resolve issues efficiently. Ability to think critically and provide innovative solutions to improve processes
• Data Management: ability to maintain accurate records and documentation of customer instances and feature access while understanding data privacy and security best practices

• 3+ years of experience in a customer operations or support role, preferably within the SaaS or MarTech industry
• Strong understanding of customer engagement platforms and their functionalities
• Excellent problem-solving skills and attention to detail
• Strong communication skills in English, both written and verbal
• Ability to work independently and as part of a team
• Proficiency in using CRM and customer support tools
• Familiarity with the Braze platform is a huge plus

#LI-Hybrid

About Braze: Braze is a leading customer engagement platform that empowers brands to deliver personalized and meaningful experiences to their customers. We are committed to innovation and excellence, and we are looking for talented individuals to join our Go-to-Market Operations team.

Position Overview: We are seeking a Sales Operations Analyst responsible for supporting and driving the strategic allocation of sales resources to maximize revenue growth and operational efficiency at Braze. In this role, you will leverage advanced tools (including Salesforce and Fullcast) and data-driven insights to design, optimize, and maintain global sales territories that align with Braze’s go-to-market strategy and ideal customer profile.

This role will also support capacity planning and quota-setting initiatives, ensuring that sales teams are resourced appropriately and positioned for success. By collaborating with regional sales leadership and cross-functional partners, you will help build frameworks for equitable account distribution, support accurate forecasting, and provide actionable insights to inform strategic decisions.

Key Responsibilities

• Leverage Fullcast and other GTM tools to design, launch, and optimize sales territories, ensuring equitable allocation of accounts that align with Braze’s ideal customer profile and drive revenue growth
• Partner closely with sales leadership and cross-functional teams, including Business Development, Regional Sales Operations, Commissions, and Finance, to develop and maintain frameworks for territory planning, account assignment, quota setting and resource allocation
• Maintain and update Sales Rules of Engagement (RoE) and other sales process documentation, ensuring alignment with organizational policies, sales strategies, and territory models
• Analyze sales data, territory performance, and other metrics to identify high-propensity accounts, uncover discrepancies, support accurate forecasting, and provide actionable insights
• Support the implementation and continuous improvement of sales processes, tools, and systems (including Fullcast), enhancing operational efficiency and data integrity
• Coordinate end-to-end onboarding and offboarding for Sales team members from a Sales Operations perspective, including provisioning access to sales tools, setting up and updating user roles in CRM, managing quota and territory assignments, and ensuring alignment with HR, IT, Finance and Sales leadership
• Ensure the accuracy and completeness of CRM account data and territory assignments, proactively identifying and addressing data quality issues
• Prepare and deliver regular reports on sales performance and territory effectiveness

Qualifications:

• Bachelor’s degree in Business, Operations, or a related field
• 3-5 years of experience in a B2B SaaS sales or operations environment
• Proficient in Salesforce (SFDC) reporting
• Highly skilled in Google Sheets and/or Microsoft Excel, with strong attention to detail and data analysis capabilities
• Excellent communication skills, with the ability to convey information clearly and concisely, actively listen, and engage in meaningful dialogue to foster understanding and collaboration
• Comfortable working in ambiguous situations and proactive in building and refining strategic frameworks and processes
• Excel at building partnerships across teams and collaborating effectively with cross-functional stakeholders
• Committed to continuous learning and growth, proactively seeking feedback and sharing new skills, knowledge, and experiences to drive innovation

Bonus: Experience administering and optimizing Fullcast (or a similar territory planning tool) and CaptivateIQ (or similar sales comp software), including designing, configuring, and streamlining workflows and automations within the platform.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the Role

We are looking for an experienced engineer who thrives on solving "meta-problems"—fixing the tools and processes that other teams rely on. You will be responsible for designing and implementing high-leverage automation, managing enterprise tool rollouts (e.g., Postman, n8n), and defining the technical governance for our next-generation AI workflows.

Key Responsibilities

• Enterprise Automation & Platform Engineering:
  • Lead the implementation and maintenance of automation platforms (e.g., n8n) to orchestrate workflows across business units.
  • Design and optimize critical communication infrastructure (e.g., AWS SES, email delivery resilience) to ensure high availability for internal and transactional messaging.
• AI & "Vibe Coding" Governance:
  • Drive the technical strategy for AI adoption within engineering workflows.
  • Develop governance frameworks to ensure safe, compliant, and effective use of AI coding assistants and agents.
  • Build "Minimum Control Platforms" that balance developer freedom with security and operational risk requirements.
• Internal Tooling Standards:
  • Define and enforce usage standards for developer tools (e.g., Postman for API lifecycle), ensuring consistency across squads.
  • Conduct "Discovery Design" for new internal products, ensuring they are inclusive and scalable across different technical frameworks.
• Cross-Functional Technical Leadership:
  • Act as a technical reference for the domain, influencing architectural decisions beyond the immediate team. Mentor senior engineers and partner with stakeholders (ITSec, Privacy) to align technical solutions with company policies.

What are we looking for?

Technical Skills

• Solid Software Engineering Background: Proficiency in modern programming languages (Clojure, Java, or Python preferred) and distributed systems.

• Infrastructure & Cloud: Strong hands-on experience with AWS (specifically services like SES, Lambda, IAM) and Infrastructure-as-Code (Terraform/CloudFormation).

• Automation Mindset: Experience with workflow automation tools (n8n, Zapier, or custom orchestration engines) and API integration.

• AI/LLM Familiarity: Interest or experience in integrating LLMs/AI agents into developer workflows (e.g., Cursor, Copilot, internal AI agents).

• Advanced English

Behavioral & Strategic Skills

• Governance-Aware: You understand that "efficiency" must be balanced with "security." You can design systems that are safe by default without destroying developer velocity.
• Problem Solver: You are comfortable debugging opaque infrastructure issues (like email deliverability drops) one day and writing a strategic policy document the next.
• Multiplier: You enjoy documenting your work, creating "Golden Paths" for other engineers, and teaching others how to use the tools you build.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

BUSINESS DEVELOPMENT MANAGER, LATIN AMERICA (STARLINK PRODUCT GROWTH)

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Product Growth Team is seeking a Business Development Manager to drive consumer growth through commercial collaborations with adjacent products, services, industries, and affiliate channels. This person will play a key role in shaping how Starlink scales beyond its core service, including exploring innovative ways to reach consumers through digital platforms, affinity groups, and new go-to-market approaches.

The ideal candidate will have a strong background in business development & partnerships in consumer technology, telecommunications, and/or subscription-based services, with a proven track record of building and executing new business models, structuring commercial opportunities, and scaling revenue. This role requires creativity, leadership, strategic thinking, and strong execution skills to translate ideas into market-ready offerings that accelerate the adoption of Starlink.

This is a unique opportunity to work at the cutting edge of connectivity technologies with a world-class team focused on connecting every household and traveler.

RESPONSIBILITIES:

• Execute and evolve business development strategies to expand Starlink’s consumer presence in Brazil and the rest of Latin America, with a focus on adjacent products, bundled offerings, and new go-to-market models
• Identify, evaluate, and own emerging customer acquisition channels to reach consumers (e.g., affiliates, membership programs, utilities, content providers, affinity groups) and build initiatives that scale access and adoption
• Drive deal execution from opportunity identification through commercial agreements, ensuring alignment with Starlink’s growth and profitability objectives
• Launch inter-company go-to-market efforts with high customer acquisition rates and revenue generation
• Leverage regional expertise to set up commercial agreements that successfully reach Starlink’s target customer demographics
• Represent Starlink in external discussions, including leading discussions with executive audiences, with prospective commercial relationships
• Collect and synthesize customer and channel feedback to influence product offering development, pricing strategies, and go-to-market approaches
• Report on progress of business development initiatives, presenting insights and recommendations directly to Starlink leadership
• Collaborate with sales, product, marketing, engineering, and finance teams to structure offerings that combine technical feasibility with strong commercial impact
• Develop business cases for bundled offerings with Starlink (e.g., devices, content, services), including customer value analysis and pilot execution
• Conduct ongoing market and competitive analysis to identify consumer trends, channel opportunities, and emerging technologies relevant to Starlink’s ecosystem

BASIC QUALIFICATIONS:

• Bachelor’s degree in business, finance, economics, or engineering
• 4+ years of experience in business development, sales, or partnership management involving consumer technology, telecommunications, utilities, or other subscription-based services
• 3+ years of experience negotiating commercial agreements and managing the execution of revenue-driving initiatives

PREFERRED EXPERIENCE:

• 6+ years of experience in business development, sales, or partnership management involving consumer technology, telecommunications, utilities, or other subscription-based services
• Exceptional, proven external and internal executive presentation skills selling new business models
• Proven experience developing and scaling consumer-focused business models & partnerships in technology, telecommunications, utilities, real estate, or consumer electronics sectors
• Strong understanding of the US and Canadian consumer markets, particularly in the rural areas, with experience expanding into new channels and solidifying partnerships, bundles, and affiliate deals
• Demonstrated success in structuring complex business commercial opportunities and driving them to completion
• Technical understanding of integrating subscription and/or consumer electronic products and driving successful inter-company go-to-market efforts, the latter measured by high customer acquisition rates and revenue generation
• Independently motivated with a track record of project ownership and delivering measurable results
• Excellent interpersonal, communication, presentation, and negotiation skills
• Strong analytical and financial modeling skills with the ability to build business cases and forecast revenue and subscriber impact
• MBA or master’s degree with a business or technical focus preferred

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel approximately 50% of the time to customer locations and other SpaceX locations

P-1412

Note: this is a hybrid role and requires ~3 days in the office in São Paulo-SP.

Job Overview:

We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 10 years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions. As a frontline engineer, you will be the primary point of contact for critical issues, working closely with both internal teams and customers to resolve high-impact problems and drive platform improvements.

Key Responsibilities:

• Frontline Support: Serve as the primary technical point of contact for escalated issues related to the Databricks Data Intelligence platform. Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability.
• Customer Interaction: Engage with customers directly to understand their technical issues and requirements. Provide timely, clear, and actionable solutions to ensure high levels of customer satisfaction.
• Incident Management: Lead the resolution of high-priority incidents, coordinating with various teams to address and mitigate issues swiftly. Conduct thorough root cause analyses and develop preventive measures to avoid recurrence.
• Collaboration: Work closely with engineering, product management, and DevOps teams to share insights, identify recurring issues, and drive improvements to the Databricks Data Intelligence platform.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions. Contribute to internal knowledge bases and create training materials to assist other support engineers.
• Performance Monitoring: Monitor and analyze platform performance metrics to identify potential issues before they impact customers. Implement optimizations and enhancements to improve platform stability and efficiency.
• Platform Upgrades: Manage and oversee the deployment of Databricks Data Intelligence platform upgrades and patches, ensuring minimal disruption to services and maintaining system integrity.
• Innovation and Improvement: Stay abreast of industry trends and advancements in Databricks technology. Propose and drive initiatives to enhance platform capabilities and support processes.
• Customer Feedback: Collect and analyze customer feedback to drive continuous improvement in support processes and platform features.

Qualifications:

• Experience: Minimum of 8 years of hands-on experience in a technical support or engineering role related to Databricks Data Intelligence platform, cloud data platforms, or big data technologies.
• Technical Skills:  A deep understanding of Databricks architecture and Apache Spark™, along with experience in cloud platforms like AWS, Azure, or GCP, is essential. Strong capabilities in designing and managing data pipelines, distributed computing are required. Proficiency in Unix/Linux administration, familiarity with DevOps practices, and skills in log analysis and monitoring tools are also crucial for effective troubleshooting and system optimization.
• Problem-Solving: Demonstrated ability to diagnose and resolve complex technical issues with a strong analytical and methodical approach.
• Communication: Exceptional verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders.
• Customer Focus: Proven experience in managing high-impact customer interactions and ensuring a positive customer experience.
• Collaboration: Ability to work effectively in a team environment, collaborating with engineering, product, and customer-facing teams.
• Education: Bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications are highly desirable.

Preferred Skills:

• Experience with additional big data tools and technologies such as Hadoop, Kafka, or NoSQL databases.
• Familiarity with automation tools and CI/CD pipelines.
• Understanding of data governance and compliance requirements.

Why Join Us?

• Innovative Environment: Work with cutting-edge technology in a fast-paced, innovative company.
• Career Growth: Opportunities for professional development and career advancement.
• Team Culture: Collaborate with a talented and motivated team dedicated to excellence and continuous improvement.

P-1520

Sr. Technical Escalation Manager

Note: this is a hybrid role and requires ~3 days in the office in São Paulo-SP.

At Databricks, we are passionate about empowering data teams to tackle the world’s most challenging problems — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the world’s leading data and AI infrastructure platform, enabling our customers to leverage deep data insights and enhance their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started.

As a Technical Escalation Manager, you will be responsible for coordinating efforts to resolve critical customer issues, customer-impacting situations, and major incidents. You will work with multiple internal teams (engineering, product management, Customer Success Engineering, and Support) and external partners to effectively resolve these customer-impacting situations.

The impact you will have here:

• Manage support escalation in partnership with engineering, product management, Customer Success Engineering, Support, Customers, and Partners until resolution.
• Achieve customer satisfaction by ensuring incidents or escalations (and related cases)  are well and fully documented with the timely execution of action items.
• Create and execute a data-driven customer recovery plan for every escalation and incident that is addressed.
• Utilize business and technical skills to manage customer escalations, coordinate meetings and deliverables, and analyze trends and patterns for reporting purposes.
• Use data, metrics, and feedback to inform operational and tactical decisions that improve incident and escalation management.
• Coordinate all necessary resources to fast-track and resolve new incidents and escalations from customers with a clear and detailed plan.

What are we looking for?

• A minimum of 5 years of experience in customer support, escalation, SRE, or incident management is required.
• Excellent contextual interpretation and writing skills, as well as the ability to effectively summarize and communicate to both technical and business audiences.
• Experience with a "Distributed big data Computing" environment,  SQL-based databases, as well as data warehousing and ETL technologies such as Informatica, DataStage, Oracle, Teradata, SQL Server, and MySQL.
• Linux/Unix administration skills, networking, and Hands-on Cloud experience with AWS, Azure, or GCP are required.
• Experience working cross-functionally with support, engineering, product management, and directly with customers; ability to deeply understand product and customer personas.
• BS or Master's, or PhD in Computer Science or Computer Engineering, or related Engineering field.

P-351

This role requires candidates to be based in or near São Paulo, Rio de Janeiro or Brasilia, Brazil.  Candidates from other locations will not be considered.

Mission:

We are looking for an experienced pre-sales professional with a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Solutions Architect defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to critical accounts.

The impact you will have:

• You work with 1-5 clients as the main technical voice for Databricks.
• You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy
• You implement the technical strategy in the account, in close understanding of the strategy.
• You build a movement of technical champions within the account.
• You align technical strategies around Databricks solutions.
• You provide structured mentorship for other team members.
• Gain the respect of your peers based on your experience, insight, and contributions.

What we look for:

• Proficiency at establishing virtual customer collaboration, and leading them to ultimate success within the account.
• Experience working very large (> $1m ARR), global accounts.
• Form relationships with executives and influencers.
• Present a convincing point-of-view to important decision-makers that leads them down a path of success.
• Technical in big data, data science and cloud.
• An ability in data-driven business transformation, and driving change with data.
• {Nice to have} - Databricks Certification

P-1351

As a Geo Hunter Account Executive on Databricks' LATAM team, you are an accomplished sales professional experienced in selling to a multi-industry territory in Brazil. You know how to sell innovation and change through customer vision expansion and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to Customers and System Integrators. Always looking for new opportunities, you will close new accounts while increasing consumption and creating new workloads in existing accounts. Along with the chance to close exciting deals and solve meaningful problems, we also offer accelerators above 100% quota attainment.

You will report to the Regional Director of Enterprise Sales.

The impact you will have:

• Present a territory plan within first 90 days
• Meet with CIOs, IT executives, LOB executives, Program Managers, and other important partners
• Close both new accounts and existing accounts
• Identify and close quick, small wins while managing longer, complex sales cycles
• Exceed activity, pipeline, and revenue targets
• Track all customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
• Use a solution-based approach to selling and creating value for customers
• Promote Databricks' enterprise cloud data platform powered by Apache Spark™
• Ensure 100% satisfaction among all customers
• Prioritize opportunities and applying appropriate resources
• Build a plan for success internally at Databricks and externally with your accounts.

What we look for:

• Native Portuguese-speaker with strong English language skills.
• You have previously worked in an early stage company and you know how to navigate and be successful
• Field sales experience within big data, Cloud, and SaaS sales
• Prior customer relationships with CIOs, program managers, and essential decision makers
• Simply articulate intricate cloud technologies
• 3+ years of relevant full-cycle Sales experience exceeding quotas
• Success closing new accounts and increasing consumption spend in existing customers.
• Understanding of Apache Spark™ and big data preferable
• Bachelor's Degree

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

About the team

Be part of the SOx Team, contributing to continuous improvements in the IT General Controls (ITGC), Automated and IT-dependent controls environment at Nubank. The team ensures compliance with SOx requirements and international frameworks (e.g., COSO, COBIT, PCAOB standards), partnering with Engineering, Information Security, IAM, Platform, Data, Controllership, Finance, and Product squads to guarantee that technology processes and components supporting financial reporting are properly designed, operated, and evidenced.

We act as 2nd Line of Defense for SOx, challenging and supporting 1LoD teams in the correct and efficient execution of internal controls in line with Nubank’s Internal Controls and SOx IT Methodology.

About the role

As a SOx IT Specialist, you will be a senior individual contributor and subject-matter expert for IT controls over financial reporting, with strong autonomy and influence across multiple domains and countries.You will:

• Own and lead the assessment of the company’s SOx IT control environment, focusing on Logical access management, Change management, IT operations, automated controls, IT-dependent manual controls, and cybersecurity.

• Drive scoping and risk assessment of IT components (third‑party applications, internal services/microservices, automations, infrastructure, datasets, notebooks, etc.) that are relevant to ICFR, applying Nubank’s SOx IT scope methodology.

• Perform and review walkthroughs and design assessments for ITGCs, IT-dependent controls, automatic controls, challenging control design, coverage of risks, and evidence quality.

• Plan and execute Tests of Design (ToD) and Tests of Effectiveness (ToE) for IT controls.

• Coordinate remediation and action plans with Engineering, InfoSec, IAM, and business teams, ensuring robust root-cause analysis, sustainable fixes, and timely closure of IT control deficiencies and audit findings.

• Act as primary counterpart for external auditors and Internal Audit on SOx IT topics (scope, methodology, sampling, exceptions, deficiencies), supporting walkthroughs, evidence requests, and technical discussions.

• Contribute to the continuous improvement of SOx IT methodology, templates, and guidelines (e.g., sampling, population completeness, IPE standards, quality review checklists).

• Help design and challenge IT control automation and monitoring (e.g., control bots/Controlinhos, dashboards, alerts) to increase coverage and reduce manual effort and error risk.

• Mentor and support junior analysts on ITGC concepts, testing techniques, documentation standards, and interaction with tech squads, raising the overall quality bar of the team.

• Promote synergy and governance between SOx, Engineering, InfoSec, IAM, Controllership, and other stakeholders through routines, trainings, workshops, and forums focused on IT controls.

Basic Qualifications

• 6+ years of experience in IT Audit, IT Risk, IT Compliance, or SOx IT (e.g., Big 4, internal audit, financial institutions, fintechs, or tech companies).

• Solid knowledge of SOx 404, PCAOB standards, COSO, and main IT control frameworks (e.g., COBIT, NIST), especially as they relate to ICFR.

• Proven hands-on experience with IT General Controls over:

• Logical access (IAM, SSO/IdP, SoD, privileged access, user lifecycle);

• Change management (code review, approvals, segregation of duties, emergency changes);

• IT operations (job processing, interfaces, monitoring, incident/problem management).

• Experience assessing IT controls in cloud and modern architectures (e.g., AWS, microservices, APIs, data platforms, CI/CD pipelines).

• Experience with enterprise/SaaS applications relevant to financial reporting (e.g., ERP such as SAP/Oracle, HR/Payroll, Treasury, core banking/ledger, reconciliation tools).

• Experience evaluating SOC 1 Type 2 reports, complementary user entity controls, and their impact on SOx.

• Strong ability to analyze technical evidence (logs, configurations, scripts, SQL/queries, access listings) and connect it to control objectives and financial risks.

• Excellent skills in structuring and documenting workpapers (narratives, flowcharts, RCMs, ToD/ToE, conclusions) in English.

• Fluent English (written and spoken), able to lead discussions and defend positions with external auditors and global stakeholders.

• Strong communication and organizational skills, and the ability to work independently.

Preferred Qualifications

• Experience working in multicultural teams across different countries and time zones.

• Previous experience in digital bank, fintech, or technology‑driven environments, with exposure to microservices, event‑driven architectures, and DevOps practices.

• Hands-on experience with identity and access management tools (e.g., Okta or similar), cloud platforms (e.g., AWS), and version control/CI-CD tools (e.g., GitHub, pipelines).

• Experience with process and control improvement, including automation, use of data/analytics for testing, or control monitoring solutions.

• Comfort in reading, interpreting, and analyzing data (e.g., SQL, notebooks, dashboards) to support control testing and investigations.

• Previous experience in Big 4 and/or regulated financial institutions.

• Knowledge of business operational processes.
  

Benefits

• Chance of earning equity at Nubank

• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)

• Public Transportation Commuting Benefit (Vale-Transporte)

• NuCare – Psychological, Financial and Legal Assistance Program

• Life Insurance

• Medical Plan

• Dental Plan

• NuLanguage – Language Course Program

• Nucleo - Our learning platform of courses

• Extended Parental Leave

• Daycare Allowance

• Parental Consultancy

• Work-from-home Allowance

• Gym Partnerships

• 30 days of paid vacation

• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

CSQ227R226

The Lead Engagement Manager delivers measurable impact for our LATAM customers in the Professional Services organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments.

The impact you will have:

• Regional Impact: Drive excellence at the Region level, contributing to team-level booking targets and consumption goals.
• Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries.
• Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects.
• Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings.
• Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements.

What we look for:

• 10+ years of leadership experience in Professional Services.
• Expert-level understanding of PS&T offerings and the ability to customize solutions for complex environments.
• Proficient thought leadership, increasingly viewed as an external expert in the industry.
• Participate in the hiring process to attract top-tier talent. 
• Expertise in Databricks architecture, ecosystem, and strategic account planning.
• Ability to travel up to 25-50% as required.
• Proficiency in both Portuguese and English

• You will ensure new customers have an excellent experience by providing technical assistance early in their journey
• You will become an expert on the Databricks Platform and guide customers in making the best technical decisions
• You will work directly with multiple customers concurrently to provide technical solutions.

• Undergraduate degree or higher in Computer Science, Information Systems, or relevant experience
• 3+ years experience in a customer-facing technical role in pre-sales, professional services, consulting or customer success.
• Experience in one or more of the following:
• Solid understanding of the end to end data analytics workflow
• Excellent time management and prioritization skills
• Knowledge of public cloud platforms AWS, Azure or GCP would be a plus
• Knowledge of a programming language - Python, Scala, or SQL
• Knowledge of end-to-end data analytics workflow
• Hands-on professional or academic experience in one or more of the following:
• Data Engineering technologies (e.g., ETL, DBT, Spark, Airflow)
• Data Warehousing technologies (e.g., SQL, Stored Procedures, Redshift, Snowflake)
• Excellent time management and prioritization skills
• Excellent written and verbal communication, in English and Portuguese
• Bonus
  • Knowledge of Data Science and Machine Learning (e.g., build and deploy ML Models).
  • Databricks certification(s)

FEQ227R86

Mission

Reporting to a Director, Field Engineering, the Manager, Field Engineering will help lead a team of Solutions Architects (SAs) for the of Databricks’ Field Engineering team in Latam. You will lead and promote a dynamic team focusing on enterprise software, big data/analytics, data engineering, data science, data warehousing and generative AI. Leading the technical sales team, you will partner with Sales (and other Field Engineering technical  segments)  to increase revenue and help customers become wildly successful. You'll scale and maintain an outstanding Field Engineering team that is efficient in its operations to help accelerate Databricks' growth in the market.

The Impact You Will Have

• You will hire, train, and grow a team of Solutions Architects for a company in high-growth mode.
• Make your customers extremely successful with Databricks and provide outsized value to their businesses.
• You will maintain a robust hiring pipeline at all times.
• Establish relationships across the business to make your customers and team successful.
• Keep your team of SAs ahead of the technical curve. An SA adds value by maintaining advanced knowledge of the technology stack. You will make sure that your team is continuously learning and working to provide our customers with the most comprehensive solutions for their needs

What We Look For

• Proven experience building and leading technical pre(or post)-sales teams - hiring, on-boarding, and enabling pre(or post)-sales professionals
• 10+ years of experience in the data space with a technical product (i.e. data warehousing, big data, machine learning, or more recently with generative AI).
• Trusted advisor to technical executives that guide strategic data infrastructure decisions.
• Lead a team through best practices for technical qualification, technical validations, architecture discussions, and product demonstrations.
• Establish and foster external partnerships with systems integrators (SIs) and independent software vendors (ISVs) that maximize and accelerate client success.
• Strong understanding of consumption-driven business models and the recipes for long term growth and success
• Experience hiring candidates that continually raise the bar, ramping them up to be successful, and promoting into larger roles.
• Create a positive morale for the team and help foster a working relationship between Field Engineering, Sales, and other important internal cross-functional teams.
• Experience working cross-functionally with other teams such as Sales, Product Management, Engineering, and Customer Success.
• Must be technical enough to earn the trust of Engineering talent and leadership at Databricks.
• Demonstrated architectural influence. Able to influence and review complex architectures; guiding your team and customers towards ideal solutions - that scale.

GAQ326R449

Location: This position will be based in either San Jose, Costa Rica or Sao Paulo, Brazil.  This will be a hybrid role with in-office expectations. 

About the Role:

Databricks is seeking a qualified Attorney to join Databricks growing commercial legal team. You will be the first attorney hired to provide direct legal support to our growing commercial business in the Latin America (LatAM) region. Reporting to the Director, Assistant General Counsel, you will negotiate Master Cloud Services Agreements (MCSA), DPAs, NDAs, SOWs, and other contract terms relevant to our business (e.g., AI Terms). 

You have a minimum of 4+ years of relevant commercial legal transactional experience with direct experience operating in the LatAM region. You have meaningful experience negotiating complex SaaS commercial transactions and strong knowledge/experience counseling on legal issues related to data privacy, information security, artificial intelligence, and intellectual property, including open source software.

What You Will Do

• Negotiate, draft, and close MCSAs with LatAM prospects and customers, ensuring compliance with data privacy, information security, and regulatory requirements.
• Partner with cross-functional teams locally and at HQ  (sales, finance, product, compliance) to drive revenue-generating transactions while mitigating risks.
• Help maintain and update our legal agreements, ensuring that terms and internal policies are positioned to continue enabling rapid revenue growth and maintaining long-term stability for the company.
• Serve as a solutions-oriented legal business partner by providing pragmatic, sound legal counsel to internal Databricks clients and our growing customer base based on your understanding of local, regional requirements, Databricks' technology, product portfolio, information security architecture, and data privacy/compliance policies.
• Support company OKRs, strategic initiatives, and special projects across the legal team.

What We Look For 

• Minimum of four (4) years of technology transactions experience, either at a law firm and/or in-house Attorney role.
• Fluency in Portuguese and Spanish; native speakers preferred.
• Relevant commercial transactional experience working for and/or supporting cloud-based software companies, including an understanding of consumption/commit-based business models and the quarterly sales cadence.
• Demonstrated experience drafting, negotiating, and closing complex software sell-side transactions.
• Proven ability to successfully navigate and counsel on complex legal issues while balancing and/or mitigating material risk.
• Able to prioritize competing demands and be responsive to client expectations in a fast-paced environment within a limited time period. 
• Outstanding written and verbal communication skills.
• Growth mindset, strong attention to detail, excellent critical thinking, and problem-solving abilities.
• Teaming approach with a focus on building a strong interlock with clients, business partners, and key stakeholders.

P-993

Mission 

As a Data & AI Technical Solutions Engineer, you play a critical role by helping customers debug and maintain stable production data pipelines, AI workflows, and more using the Databricks platform.  You will develop product expertise in a couple of areas by advising a broad set of customers and use cases across those technologies.  You will collaborate with other teams at Databricks to deliver an excellent customer experience - whether that’s product engineering teams or technical account team members.  TSE’s have proven production troubleshooting and optimization experience to help our customers’ workloads run smoothly and to achieve their strategic objectives using the Databricks’ platform.  Reporting to a TSE manager - you will be part of a world class global support engineering organization for Databricks, known for your technical depth and delivering impeccable customer service.

The impact you will have:

• Be the first point of contact for customer production issues - provide initial analysis, troubleshooting, and resolution for data engineering and AI workloads. 
• Deep Dive into code-level analysis of customer workloads to address issues related to Databricks products - including Spark core internals, Spark SQL, Delta, DLT, and Model Serving.
• Provide excellent customer support - be knowledgeable and empathetic in customer communications over email and video, act with a sense of urgency to find mitigations and solutions, diffuse escalations during incidents and be proactive at helping prevent future customer problems.   
• Help make the Databricks products simpler to use and customer production environments more stable - such as through coordinating with Engineering and Backline Support teams to identify areas for product improvements. 
• Develop expertise in productionizing systems in Databricks and share your knowledge by contributing to wikis and other technical documentation to be used internally or externally by customers and partners.

What we look for: 

• Minimum of 6 years of experience in designing, building, testing, and maintaining Python/Java/Scala based applications in typical project delivery and consulting environments. 
• Experience with SQL databases or data warehouses (such as Oracle, Teradata, SQL Server, MySQL) and ETL technologies (such as Informatica, DataStage, Talend, Fivetran). 
• 3 years of hands-on experience in developing two or more Big Data technologies such as Spark & Hadoop, Lakehouse architecture - such as Delta, Data Ingestion, Data Streaming applications, or ML/AI applications for industry use cases. 
• Hands-on experience in performance tuning and troubleshooting of Data and AI applications at production scale - including query optimization, memory management, garbage collection, and heap/thread dump analysis. 
• Prior Support or customer facing experience is not required for this role, but the ability and desire to develop excellent customer service skills is.
• Preferrable: Hands-on experience with public cloud (AWS or Azure or GCP).
• Technical degree or the equivalent experience.

Where we work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About your skills 

• Communication: You're an active listener and naturally curious with prospects to understand their pain points, challenges, and needs. You are an effective communicator who articulates the value proposition of Udemy Business. You build rapport and trust with prospects through active listening and clear communication which is critical for successful engagement and conversion.

• Coachability: You  demonstrate a growth mindset by being open to learning and feedback is critical in a constantly evolving sales environment. You adapt quickly to new sales tools, methodologies, and market trends. You embody our value of “Courageously Experimental” when testing different approaches and strategies to find what works best for your process and prospects.

• Time Management: Time management skills are crucial for efficiently prioritizing tasks and allocating time to activities that yield the highest returns, such as prospecting, qualifying leads, and engaging with prospects. You exceed at managing your own calendar, efficiently utilizing your time to complete mission critical tasks. By effectively managing your pipeline and following established processes, you will maximize your productivity and increase your chances of meeting or exceeding sales targets.

• Drive: You strive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them. You demonstrate a strong drive and are motivated by challenges and setbacks, viewing them as opportunities for growth and improvement. You are not afraid to fail when faced with challenges and objections, but view failure as an opportunity to learn and grow.

About this role

As a Sales Development Representative, you will be working with prospects who engage with Udemy  to build the pipeline for our Account Executives across small business and large enterprise organizations. With a customer-first mentality, this role requires active listening, quick thinking and a growth mindset to address customer needs and build meaningful interactions that showcase Udemy Business’ unique value proposition. 

With a plethora of innovative sales automation tools at your fingertips(Salesforce, Gong Engage, and Sales Navigator to name a few), you will become a prospecting master, developing a best in class sales methodology that will help you elevate your sales career (or any path you decide to take). At Udemy Business, our mission is to help people do whatever comes next, including our employees!

What you'll be doing

• Building pipeline by responding to inbound inquiries of Udemy Business; drive high-impact conversations via phone, email, LinkedIn, gifting, text and video

• Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers 

• Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes

• Strategically managing your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively.

• Mastering core sales skills: call effectiveness, time management, territory planning and execution, sales tools and digital strategy

• Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment

What you’ll have

While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following: 

• Enthusiasm around a dynamic, goal-focused environment, where connecting with people, understanding their needs, and creatively solving business challenges are part of your daily adventure.

• Eagerness to learn and improve, with examples of personal or professional development initiatives.

• Ability to ask insightful questions and a keenness for problem-solving.

• High-energy, a team player mentality, and are self-motivated.

• Excellent written and verbal communication skills.

• Outstanding organizational and time-management skills.

• Experience with our tech stack: Salesforce, Gong Engage, ZoomInfo, Nooks and SalesNavigator a plus.

Posting Date: 3/30/2026
Application Window: We anticipate the application window will be open until April 13th, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.

• SENIOR MOTION DESIGNER

  At Interbrand you will create iconic work that defines customer expectations across the globe and creates growth for all. The Senior Motion Designer is a key member of our Global Resource Team and will work with colleagues and clients around the world driving excellence through Motion.

  You are passionate about design, making stuff real and pushing the boundaries of ideas. Someone who understands and is interested in what motivates people in the real world and can apply creativity and thinking to deliver work that makes a difference to their experience.

  Thinking and making:

  • Translate, create and extend brand visual equity into motion across all interactions.
  • Build motion into a set of principles that support, build, and extend our Experience Principles.
  • Deliver compelling stories through film, moving assets and other forms of motion.
  • Push the boundaries to constantly challenge the level of output at Interbrand.
  • Understand UX and how motion relates to real experience and interaction.
  • Understanding of how motion relates to haptics, voice and sonic.

   

  Relationships:

  • Manage complex programs and challenges with sensitivity and understanding.
  • Trusted by clients to provide informed and actionable advice and insight on an ongoing basis.
  • Recognize different communication styles and adapts own approach to different situations and audiences.
  • Flexibility to work across the entire process, from initial creative exploration to final
  • Work confidently alone as well as part of a wider team to solve creative

   

  Commerciality:

  • Take ownership and iterate specific workstreams within a project and manage all related deliverables.
  • Work with client teams to help grow relationships.
  • Help identify and create award entries and engage in other marketing activity.

   

  Leadership:

  • Grow others and actively look for ways to inspire and teach.
  • Be accountable for your individual actions and responsibilities.
  • Look to new places for inspiration.
  • Remain optimistic, motivated and focused even under pressure.
  • Be part of building an inclusive culture.

   

  WHAT WE’RE LOOKING FOR:

  • 4+ years of branding-related design experience with a core focus on
  • Ability to embed conceptual thinking, motion principles and guidance into
  • Experience and interest in managing/leading cross-disciplinary teams.
  • Expert in After Effects, Premiere Pro and core CC Software. Experience with Cinema 4D/Red Shift/Octane is a bonus.
  • Exceptional creative talent (in the areas of brand identity across all mediums).
  • Ability to thrive in a fast-paced environment.
  • A detailed-oriented problem solver.
  • Strong written and verbal communication and presentation skills.
  • Solid organizational and time management skills.
  • Experience with motion and/or digital is a plus.
  • Advanced English level (speaking, writing and translating)