What is the role  

Mon-Fri, 38 hours a week reporting to our Erina office.  

We are seeking a Senior Engineer to support and maintain client IT environments.  

This role is responsible for troubleshooting infrastructure and LAN/WAN network issues, performing remedial maintenance, and assisting with the rollout of new technologies. You will collaborate closely with the Service Delivery team to ensure system reliability and consistent delivery against agreed SLAs. 

Key responsibilities of the role include but may not be limited to the following: 

• Provide remote and onsite IT support for client environments 

• Troubleshoot, repair, configure, and upgrade hardware, networks, and systems 

• Work with clients to gather requirements and recommend technology solutions 

• Support projects including migrations, upgrades, and infrastructure changes 

• Create and maintain technical documentation and designs 

• Monitor systems, manage incidents, and ensure standards compliance 

• Liaise with vendors and provide pre‑sales technical support’ 

• Act as an escalation point and mentor junior team members 

• Continuously improve, automate, and document technical processes 

Who are we looking for 

This is a customer‑facing, hands‑on technical role requiring strong communication and presentation skills. The successful candidate will be highly technical, able to work autonomously, and possess excellent time management and organizational skills.  

In addition to a confident and professional manner, the role requires solid technical expertise including: 

• 5+ years’ experience working in a Senior Engineer role 

• Proven ability to consistently meet SLAs, utilization targets, and performance measures  

• Tertiary qualification in a relevant field with mid‑to‑high level industry certifications  

• Strong experience designing, implementing, and troubleshooting modern IT solutions  

• Demonstrated success delivering multiple projects end to end  

• Solid background in enterprise networking, security appliances, and SD‑WAN  

• Hands‑on experience with routing and switching (BGP, OSPF, VRRP)  

• Strong skills in Windows Server, Active Directory, Microsoft 365, virtualization, and cloud  

• Good understanding of TCP/IP, IT security, and multi‑server environments  

• Clear, accurate documentation and communication skills  

• Natural leadership qualities with the ability to mentor and collaborate  

• Client‑focused, organized, and able to perform under pressure  

• Strong problem‑solving skills and a genuine desire to learn and share knowledge 

What we offer 

• A friendly team environment with a strong technical support network 

• Broad range of options for training and developing your IT skills 

• Opportunity to work with the IT industry's latest technologies 

• Internal career growth for high performers and IT super-stars 

• Cost price on products from our suppliers 

• Lunches and snacks  

• Comprehensive Employer Assistance Program 

• Bonuses and incentives for upskilling  

• Referral bonus 

#LI-KA1

What is the role  

Mon-Fri, 38 hours a week reporting to our Erina office.  

We are seeking a Systems Engineer to support and maintain client IT environments.  

This role is responsible for troubleshooting infrastructure and LAN/WAN network issues, performing remedial maintenance, and assisting with the rollout of new technologies. You will collaborate closely with the Service Delivery team to ensure system reliability and consistent delivery against agreed SLAs. 

Key responsibilities of the role include but may not be limited to the following: 

• Provide remote and onsite IT support to clients 
• Troubleshoot and fix hardware, network, and system issues 
• Maintain, configure, upgrade, and repair IT equipment 
• Ensure systems are secure, stable, and performing well 
• Respond to incidents and resolve issues within SLA targets 
• Act as an escalation point and assist junior team members 
• Work with clients and vendors to resolve technical issues 
• Recommend suitable technologies and IT solutions 
• Create and update technical designs and documentation 
• Monitor system logs and manage incidents 
• Improve and automate technical processes where possible 
• Keep technical skills up to date through training 
• Participate in on‑call support and complete required documentation 

Who are we looking for 

This is a customer‑facing, hands‑on technical role requiring strong communication and presentation skills. The successful candidate will be highly technical, able to work autonomously, and possess excellent time management and organizational skills.  

In addition to a confident and professional manner, the role requires solid technical expertise including: 

• 3+ years’ experience working in a Systems Engineer role
• A results‑driven Systems Engineer who consistently meets SLAs and performance targets 
• Tertiary qualified with relevant industry certifications (e.g. Microsoft, Cisco, Fortinet, VMware, Sophos) 
• Strong hands‑on experience with infrastructure, networks, security, and cloud technologies 
• Proven ability to deliver small‑to‑medium projects such as migrations and upgrades 
• Solid knowledge of Windows Server, Active Directory, Microsoft 365, virtualization, TCP/IP, and IT security 
• Confident managing networks, security appliances, VPNs, routing and switching 
• Clear communicator with strong documentation skills 
• Client‑focused team player who can problem‑solve and work under pressure 
• Proactive learner with a willingness to share knowledge and grow professionally 

What we offer 

• A friendly team environment with a strong technical support network 
• Broad range of options for training and developing your IT skills 
• Opportunity to work with the IT industry's latest technologies 
• Internal career growth for high performers and IT super-stars 
• Cost price on products from our suppliers 
• Lunches and snacks  
• Comprehensive Employer Assistance Program 
• Bonuses and incentives for upskilling  
• Referral bonus 

#LI-KA1

Kickstart your IT career with us and gain hands-on experience, work alongside experienced professionals, and build a solid foundation in tech support while making a real impact from day one! 

What is the role?  

Monday-Thursday, 8 hours daily and Friday, 6 hours daily with some customer site work required.  

Based on-site in Glenfield and working within the education sector, you will be the first point of contact for any IT-related issues. Through face-to-face interactions and managing the ticket board, you’ll deliver excellent customer service, effectively communicate with non-technical users, and prioritize and troubleshoot technical problems. You’ll also collaborate with cross-functional teams to resolve complex issues. As part of your responsibilities, you’ll complete daily timesheets, which require strong attention to detail. This role involves local travel across Auckland, so flexibility is important. No company vehicle provided. 

• Must be a NZ Citizen or hold permanent residency  

• Must have a NZ Driver's License (Full or Restricted)  

Responsibilities: 

• Respond to client inquiries and provide technical support via various channels (phone, email, chat, etc.) 

• Diagnose and troubleshoot technical issues reported by clients. 

• Document and track client issues using a ticketing system.  

• Escalate unresolved issues to appropriate teams and follow up until resolution. 

• Stay up to date with product knowledge and industry trends to provide accurate and timely support. 

Please note that this is a general description.  

Desirable:  

• Practical technical knowledge in supporting and implementing:  
  - Windows 11 
  - Windows Server 2022 
  - Azure Active Directory   
  - Firewalls (FortiGate) 
  - Switching (Ruckus, HP, Allied Telesis) 
  - Wireless (Ruckus, Aruba/HP, Aerohive) 
  - Printers/Copiers 

What we offer 

• A friendly team environment with a strong technical support network.  

• Opportunity to work with the IT industry's latest technologies. 

• Internal career growth for high performers and IT super-stars. 

• An opportunity to earn while you learn.  

What is the role 

Entry Level Support Engineer (Potential future opportunity)

Monday - Thursday 8 hours daily; Friday 6 hours – 38 hours weekly

Based on our client site and working within the education sector you would be the first point of contact for any IT-related issues. Through face-to-face interaction and the ticket board you will provide excellent customer service to our clients and have the ability to communicate with non-technical people while prioritizing and troubleshooting technical issues. Collaborating with cross-functional teams to resolve complex problems. As part of this role, you will be completing daily timesheets which require attention to detail. 

• Must be a NZ Citizen or hold permanent residency
• Must have a NZ Driver's License (Full or Restricted)

Responsibilities:

• Respond to client inquiries and provide technical support via various channels (phone, email, chat, etc.)
• Diagnose and troubleshoot technical issues reported by clients.
• Document and track client issues using a ticketing system. 
• Escalate unresolved issues to appropriate teams and follow up until resolution.
• Stay up to date with product knowledge and industry trends to provide accurate and timely support.

Please note that this is a general description.

Desirable: 

• Practical technical knowledge in supporting and implementing: 
  - Windows 11
  - Windows Server 2022
  - Azure Active Directory  
  - Firewalls (FortiGate)
  - Switching (Ruckus, HP, Allied Telesis)
  - Wireless (Ruckus, Aruba/HP, Aerohive)
  - Printers/Copiers

What we offer

• A friendly team environment with a strong technical support network.
• Opportunity to work with the IT industry's latest technologies.
• Internal career growth for high performers and IT super-stars
• An opportunity to earn while you learn with our Certification Bonus Program
• EAP Program – Raise limited. Three free sessions per year.
• Cost price on products from our suppliers
• Referral Bonus Initiative
• School holiday – Projects and Training opportunities

Note: Applicants will be contacted once a role becomes available in their stated location or if they have indicated a willingness to relocate to an area where the position will be hiring.

Does building a brand-new product from the ground up, with AI tooling as a force multiplier, make you tick?

At Re-Leased our vision is to shape the future of Commercial Real Estate and drive better outcomes for people, property and planet. We're now building am:pm — an agentic AI product that becomes the company brain for real estate operators. It reads the communications, surfaces the relevant context from documents and prior decisions, and drafts responses grounded in the full history of the portfolio. You can read more at ampm.ai.

am:pm is in early access with customers right now. The squad is small, the stack is new, and we're moving fast.

Your Role

We're looking for intermediate to senior engineers to join the squad building am:pm — based in Napier or remote from another city in New Zealand. You'll ship customer-facing features end-to-end, from Vue 3 through to .NET 8 services on Azure, and you'll use AI coding tools (Claude Code) as a core part of how you work.

This is a small-team, start-up environment inside an established SaaS business — less process, more agency, and a tight feedback loop with real customers.

What you'll be owning

• Ship full-stack features that deliver real customer value — Vue 3 front-end through to .NET 8 back-end services on Azure

• Use AI tooling (Claude Code) as a first-class part of your workflow to move fast without cutting corners

• Work directly with product, design and customers to figure out what to build next — not just how to build it

• Diagnose and fix production issues quickly, then harden so they don't come back

• Contribute to the technical direction of a new product, including how we design and evaluate AI-powered features

• Support and lift the level of the engineers around you

What you'll bring

• 3+ years of full-stack software engineering experience in a SaaS product environment

• Vue.js 3 with Shadcn UI components. Comfortable with the Composition API, TypeScript, and modern front-end tooling.

• Solid .NET 8 / C# and SQL Server back-end skills

• Track record of shipping on Microsoft Azure, ideally with exposure to IaC (Terraform) and Azure DevOps pipelines

• Actively using AI coding tools day-to-day and have opinions on how to get the most out of them

• Comfortable with ambiguity, change, and making calls with incomplete information — you're drawn to small teams and early-stage product work

• A genuine focus on the customer outcome, not just the code

• Preferred experience building LLM-powered features — prompt design, evals, retrieval, agent workflows

• Preferred prior start-up or zero-to-one product experience

Our stack & how we work

am:pm is built on .NET 8, Vue 3, SQL Server and a growing set of AI services on Microsoft Azure. The squad manages its own DevOps — Terraform for IaC, Azure DevOps for pipelines. We've woven AI tooling deeply into how we work; if you're excited by the idea of building AI-native software and using AI to build it, you'll fit right in.

Why you’ll love working here  

• Taking care of you: Including comprehensive health insurance, access to a premium EAP service and an annual wellness allowance to spend on what helps you feel good - whether that’s towards a gym membership, new running shoes, or mindfulness apps. 
• Support for families: Generous paid parental leave and flexible, family-friendly support designed to help growing families balance work and life with confidence. 
• Recognition for tenure and milestones: We celebrate time, commitment, and contribution with milestone rewards and additional leave as you grow your career with us. 
• Flexible working, built for a global team: With customers and teammates across New Zealand, Australia, the United Kingdom, and North America, we work in a hybrid, remote-friendly way with collaborative offices and the flexibility of a balanced approach to WFH/i-office work.   

Our culture is very important to us too, and we strongly believe in living out our core values:   

• People First: One team globally; our people and customers always come first.
• Find a Way: Like a river, we find a way around all obstacles  
• Win or Learn: Our journey for improvement never ends; enjoy the ride!  
• Aim High: We dare to set big goals and love the challenge of achieving them against the odds. 

Ready to Level Up?  

Join us and help shape the future of real estate at one of the most exciting SaaS companies born from New Zealand. 

www.re-leased.com 

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

Your role in a nutshell

The Performance Director provides day-to-day leadership to the activations team, agency client service teams and our clients at WPP Media New Zealand across Digital Planning, Programmatic, Paid Search, Paid Social and Advertising Operations.
You will ensure on-going and timely optimization is delivered whilst constantly looking for opportunities to improve campaign performance. To ensure that we are delivering programmatic excellence for our clients. This position offers significant opportunities to engage with a rapidly evolving digital landscape and foster growth within a dynamic team.

Key Roles and Responsibilities:

Responsible for the delivery of biddable activations, supporting the Group Practices Director to develop a team that is consistently flawless in delivery & accuracy across all aspects.
Ensure adherence to best practices across key platforms (e.g. Google, Meta, TikTok) in all markets
Engage with client teams to prioritise and address opportunities in a timely manner
Assist client teams in identifying and testing new and relevant platform betas
Implement and oversee performance monitoring systems to track progress, identify risks, and formulate mitigation strategies
Be a key POC from MMD team into agency brands
Cultivate a collaborative and high-performing team environment

Core Skills Required:
At least 5 years of experience in digital advertising, with a strong focus on programmatic and paid social
Advanced understanding of the programmatic ecosystem, including Ad Server, DSPs, SSPs, DMPs, and ad verification tools (IAS, DV)
Expertise in planning, activating, and optimising paid social campaigns across key platforms (e.g. Meta, TikTok, LinkedIn, Snapchat), including audience segmentation, creative strategy, and performance analysis
Experience with campaign management tools, audience segmentation, and data visualisation platforms
Proven ability to work with SaaS platforms and automation tools, such as Trade Desk Commerce Connector or similar technologies
Proficiency in financial reporting, data analysis, and advanced Microsoft Excel skills
Excellent communication and stakeholder management skills, with the ability to present complex ideas effectively

In Depth, this role will focus on

Product
Execute supply-side strategies using PubMatic, Index Exchange, and Magnite.
Identify and act on opportunities to improve supply path efficiency and cost-effectiveness.
Partner with product and technology teams to advance automation, integration, and scalability in programmatic workflows.
Benchmark cost and quality internally and collaborate with audit, Group, client, and global/regional agency partners to ensure maximum value extraction and both internal and external benchmarking can be executed effectively.
Stay informed about emerging technologies, regulations, and trends in the New Zealand programmatic marketplace.

Partners
Manage supply-side relationships, including SSPs, ad networks, and publishers, ensuring alignment with campaign and client objectives
Educate and onboard publishers about software and best practices to ensure optimal use and integration
Collaborate with trading desks & agency partners to present SPO strategies that drive business value

Profitability
Oversee and optimise the programmatic sales pipeline using tools like Salesforce and Wrike.
Manage monthly financial processes, including DSP reporting (TTD, DV360), billing queries, and actualisation.
Analyse margin performance across campaigns and identify areas for improvement.
Provide financial and operational insights to inform investment strategies and innovation roadmaps.
As required, responsible for client media audits, media negotiations and billings forecasting, working hand in hand with your key stakeholders to deliver to goals and client KPI’s.

People
Lead, mentor, and develop a high-performing team of programmatic traders and specialists. This includes setting clear performance expectations, providing regular feedback, conducting performance reviews and identifying training needs
Facilitate effective communication between the programmatic team and other internal departments including brand client service teams. Including proactive sharing insights, addressing challenges, and fostering strong working relationships to achieve shared business objectives

Growth & Marketing

Be a positive face of WPP Media at industry events
Collaborate closely with key stakeholders to identify, collate, and showcase examples of great work from within the agency, both internally and externally
Share relevant and insightful commentary internally, for the broader agency

#LI-Promoted