What is the role  

Mon-Fri, 38 hours a week reporting to our Erina office.  

We are seeking a Senior Engineer to support and maintain client IT environments.  

This role is responsible for troubleshooting infrastructure and LAN/WAN network issues, performing remedial maintenance, and assisting with the rollout of new technologies. You will collaborate closely with the Service Delivery team to ensure system reliability and consistent delivery against agreed SLAs. 

Key responsibilities of the role include but may not be limited to the following: 

• Provide remote and onsite IT support for client environments 

• Troubleshoot, repair, configure, and upgrade hardware, networks, and systems 

• Work with clients to gather requirements and recommend technology solutions 

• Support projects including migrations, upgrades, and infrastructure changes 

• Create and maintain technical documentation and designs 

• Monitor systems, manage incidents, and ensure standards compliance 

• Liaise with vendors and provide pre‑sales technical support’ 

• Act as an escalation point and mentor junior team members 

• Continuously improve, automate, and document technical processes 

Who are we looking for 

This is a customer‑facing, hands‑on technical role requiring strong communication and presentation skills. The successful candidate will be highly technical, able to work autonomously, and possess excellent time management and organizational skills.  

In addition to a confident and professional manner, the role requires solid technical expertise including: 

• 5+ years’ experience working in a Senior Engineer role 

• Proven ability to consistently meet SLAs, utilization targets, and performance measures  

• Tertiary qualification in a relevant field with mid‑to‑high level industry certifications  

• Strong experience designing, implementing, and troubleshooting modern IT solutions  

• Demonstrated success delivering multiple projects end to end  

• Solid background in enterprise networking, security appliances, and SD‑WAN  

• Hands‑on experience with routing and switching (BGP, OSPF, VRRP)  

• Strong skills in Windows Server, Active Directory, Microsoft 365, virtualization, and cloud  

• Good understanding of TCP/IP, IT security, and multi‑server environments  

• Clear, accurate documentation and communication skills  

• Natural leadership qualities with the ability to mentor and collaborate  

• Client‑focused, organized, and able to perform under pressure  

• Strong problem‑solving skills and a genuine desire to learn and share knowledge 

What we offer 

• A friendly team environment with a strong technical support network 

• Broad range of options for training and developing your IT skills 

• Opportunity to work with the IT industry's latest technologies 

• Internal career growth for high performers and IT super-stars 

• Cost price on products from our suppliers 

• Lunches and snacks  

• Comprehensive Employer Assistance Program 

• Bonuses and incentives for upskilling  

• Referral bonus 

#LI-KA1

What is the role  

Mon-Fri, 38 hours a week reporting to our Erina office.  

We are seeking a Systems Engineer to support and maintain client IT environments.  

This role is responsible for troubleshooting infrastructure and LAN/WAN network issues, performing remedial maintenance, and assisting with the rollout of new technologies. You will collaborate closely with the Service Delivery team to ensure system reliability and consistent delivery against agreed SLAs. 

Key responsibilities of the role include but may not be limited to the following: 

• Provide remote and onsite IT support to clients 
• Troubleshoot and fix hardware, network, and system issues 
• Maintain, configure, upgrade, and repair IT equipment 
• Ensure systems are secure, stable, and performing well 
• Respond to incidents and resolve issues within SLA targets 
• Act as an escalation point and assist junior team members 
• Work with clients and vendors to resolve technical issues 
• Recommend suitable technologies and IT solutions 
• Create and update technical designs and documentation 
• Monitor system logs and manage incidents 
• Improve and automate technical processes where possible 
• Keep technical skills up to date through training 
• Participate in on‑call support and complete required documentation 

Who are we looking for 

This is a customer‑facing, hands‑on technical role requiring strong communication and presentation skills. The successful candidate will be highly technical, able to work autonomously, and possess excellent time management and organizational skills.  

In addition to a confident and professional manner, the role requires solid technical expertise including: 

• 3+ years’ experience working in a Systems Engineer role
• A results‑driven Systems Engineer who consistently meets SLAs and performance targets 
• Tertiary qualified with relevant industry certifications (e.g. Microsoft, Cisco, Fortinet, VMware, Sophos) 
• Strong hands‑on experience with infrastructure, networks, security, and cloud technologies 
• Proven ability to deliver small‑to‑medium projects such as migrations and upgrades 
• Solid knowledge of Windows Server, Active Directory, Microsoft 365, virtualization, TCP/IP, and IT security 
• Confident managing networks, security appliances, VPNs, routing and switching 
• Clear communicator with strong documentation skills 
• Client‑focused team player who can problem‑solve and work under pressure 
• Proactive learner with a willingness to share knowledge and grow professionally 

What we offer 

• A friendly team environment with a strong technical support network 
• Broad range of options for training and developing your IT skills 
• Opportunity to work with the IT industry's latest technologies 
• Internal career growth for high performers and IT super-stars 
• Cost price on products from our suppliers 
• Lunches and snacks  
• Comprehensive Employer Assistance Program 
• Bonuses and incentives for upskilling  
• Referral bonus 

#LI-KA1

An overview of this role

As a Staff Engineer on GitLab's Software Composition Analysis team, you'll drive hands-on implementation of security features that help customers understand and manage risks in their software supply chain. Your focus will be on enhancing GitLab's SCA capabilities in dependency scanning and container scanning. You'll work directly on architecture and technical implementation and help the team push forward on three core goals: Gather (introducing data points that help customers understand the urgency of issues, like reachability analysis and supply chain poisoning detection), Integrate (providing other teams with innovative collection techniques for better workflows), and Optimize (solving data correlation at massive scale). You'll contribute hands-on code, help solve novel technical challenges, and establish patterns that improve how the distributed team works together across multiple time zones.

Examples of some future features that you may help build: 
- Dependency scanning for unmanaged C/C++ 
- Dependency Scanning for Yocto environments 
- Vulnerability detection using CPE-based matching against package metadata

What you’ll do

• Implement complex features in dependency scanning and container scanning, shipping improvements that increase scan coverage, improve accuracy, and drive adoption of GitLab's SCA capabilities
• Solve novel technical problems in SCA, establishing reusable patterns that reduce delivery time and improve engineering effectiveness across the team
• Guide architectural and implementation decisions in collaboration with engineering managers, product managers, and peer engineers to improve scalability, reliability, and delivery outcomes across the team's SCA architecture
• Contribute code, design reviews, and technical mentorship that raise quality standards, improve maintainability, and strengthen performance across the codebase
• Collaborate across GitLab's security domain to align SCA work with related efforts in vulnerability management and adjacent product areas, accelerating delivery of shared roadmap goals and improving coordination across related security efforts
• Identify and resolve technical debt, prioritizing changes that improve team velocity, code health, and long-term maintainability across the team's core SCA services
• Translate product needs and customer feedback into technical solutions in partnership with product, UX, and security stakeholders, delivering features that address high-impact customer risks and advance shared roadmap goals

What you’ll bring

• Hands-on experience in Software Composition Analysis and the ability to contribute to complex security features in dependency scanning and container scanning
• Deep hands-on expertise in building and evolving dependency scanning and container scanning analyzers
• Demonstrated ability to design solutions that balance complexity, performance, and maintainability
• Expertise with backend technologies, particularly Go and/or Ruby on Rails, with ability to pick up new technologies quickly
• Familiarity with cloud providers like GCP, CloudFlare, or AWS
• Ability to evaluate technical tradeoffs in SCA and security tooling, with proven success delivering maintainable solutions that help customers manage software supply chain risk
• Ability to work effectively in distributed, async-first teams across multiple time zones
• Experience explaining complex technical and security concepts to engineers and stakeholders

About the team

The Software Composition Analysis team is part of GitLab's Sec Engineering group, and we focus on building capabilities that help customers identify and manage risks in their software supply chain. We work across areas including dependency scanning, container scanning, and license scanning, and we work closely with product, UX, security, and adjacent engineering teams to close important feature gaps in GitLab's platform. Our team members are distributed across regions including Europe and North America, so we rely on clear documentation, asynchronous communication, and thoughtful coordination across time zones. This opportunity is centered on helping us deliver complex security features while balancing hands-on technical progress with strong team execution.

The Role:

It’s an exciting time for Ping Identity in New Zealand. Off the back of recent growth you will be the first Sales Engineer on the ground further accelerating adoption of Ping Identity solutions in the country. With the support of an exceptional  Sales Engineering team in Australia and Singapore, you will shape the face of this role.

This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting-edge solutions. Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals.

You will also be instrumental in strengthening partner relationships across ANZ. You will work alongside a highly effective partner team on engaging and interactive customer oriented meetings, demonstrations, and proofs of concept that articulate the business and technical value customers will receive from a Ping Identity solution. You will be an active member of a team that empowers personal, team, and partner success.  This role will be a key contributor to our overall sales and business development strategy as we look to continue maturing our partner network that will ensure sustained growth across the region as well as seeking to build out our partner capability in a number of other developing markets.

Responsibilities:

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses.
• Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams.
• Establish enduring relationships with customers and become their trusted advisor
• Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase 
• Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team
• Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events
• Provide insightful feedback on product enhancements and customer needs to product owners.
• Mentoring, both formally and informally, junior team members
• Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization
• Foster close relationships with delivery partners to support the technical sales relationship and build a mutual beneficial plan of success for delivering Ping Identity solutions.
• Support partner teams to understand and deliver enablement to drive and business goals
• Provide pre-sales technical guidance to partners, i.e., product demonstrations, proof of concept for proposed solutions, and/or technical workshops
• Able to travel 15% to 40% as needed

Required Skills & Qualifications:

• Bachelor’s degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training
• Deep knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces
• Deep knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC
• Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java.
• Expertise in developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts
• Strong communication and customer service skills.
• Adept at linking technical capabilities to customer needs.
• Ability to work with a high level of self-direction and/or collaboratively with team and customers
• Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow / 
• Eagerness to learn; expertise in specific business areas or industry verticals is a bonus.
• Familiarity with infrastructure, networking technologies, and cloud service providers.

Ideal Candidate Skills:

• Installation and/or configuration of one or more IAM technologies from Ping, Okta, Auth0, Sailpoint, CA, Oracle or similar
• Experience with several types of web applications servers and operating systems: Windows, Mac, RedHat, Ubuntu, Apache, Nginx, Tomcat
• Experience with DevOps processes and platforms such as GitHub, Terraform, Kubernetes, and Helm, as well as deployment in major cloud environments (AWS, Microsoft Azure, Google Cloud Platform)
• Successful delivery of a SaaS-based IAM solution
• Experience in Ping multi-tenant SaaS solutions: PingOne SSO, PingID, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, and DaVinci

• Solve structural problems and build systems that make other developers faster
• Establish architecture, patterns, and standards other teams will build on
• Influence the direction of our frontend platform for years to come

The Role

Build the platform that powers the next generation of our products.

Most frontend roles are about building features.
This one is about building the platform those features run on.

We’re undertaking a significant frontend evolution — modernising legacy systems, migrating to a modern React and Typescript ecosystem, expanding our shared design system, and building a centralised frontend portal that multiple engineering teams will plug into.

If you enjoy solving structural problems, setting engineering standards, and building systems that make other developers faster, this role gives you the space to do exactly that.

As a Senior Software Engineer, you’ll design and deliver high-quality software while helping raise the quality, clarity, and velocity of the engineers around you.

You’ll work closely with Product, Design, QA, and other engineering teams to build scalable, user-focused software and contribute to the evolution of our frontend platform.

The Work

Solve Real Engineering Problems at Scale

You’ll work on challenges that require both technical depth and product thinking, building software that directly impacts how millions of users interact with our platform.

Spearheading Our Frontend Evolution

Drive the migration of legacy frontends into the modern React ecosystem, improving maintainability, performance, and developer experience.

Scaling Our Design System

Expand and evolve a shared component library and design system used by multiple product teams across the organisation.

Building a Unified Frontend Platform

Help build a centralised frontend portal from the ground up and establish integration patterns that allow domain teams to plug in seamlessly.

Shipping High-Quality Software

Design and deliver robust, scalable applications that ship regularly to production and deliver measurable business value.

Raising the Engineering Bar

Review code, mentor engineers, and contribute to the engineering practices that shape how we build software.

Our Tech Stack

Senior engineers care about how software gets built, not just what gets built.
Here’s a snapshot of the environment you’ll be working in.

• React + Typescript driving our modern frontend architecture
• NodeJS services supporting frontend experiences and integrations
• A growing design system and shared component library used across multiple product teams
• CI/CD pipelines enabling frequent, reliable production releases
• Collaborative code reviews and design discussions as part of everyday engineering work
• Cloud infrastructure running on AWS
• A strong focus on security and compliance, given the nature of our platform
  
  

We believe great software comes from thoughtful engineers working together, not rigid processes. Engineers here are trusted to contribute ideas, improve systems, and help shape how we build.

What You’ll Bring

You’re an experienced engineer who enjoys building systems that last, improving how teams work, and creating software that people genuinely enjoy using.

Core skills

• Strong experience with Typescript and React
• Solid frontend fundamentals in JavaScript, HTML, and CSS
• Experience building NodeJS services
• Experience designing and consuming RESTful APIs

Nice to have

• Experience working with GraphQL

Familiarity with

• Source control workflows using Git
• Relational databases such as PostgreSQL or MS SQL
• NoSQL databases such as MongoDB or DynamoDB
• AWS or other cloud infrastructure
• Microservices and distributed systems
• CI/CD pipelines and automated testing
• Messaging frameworks such as RabbitMQ, SQS, or Kinesis

What Success Looks Like

In this role you will:

• Deliver clean, scalable, production-ready software
• Break down complex initiatives into clear, well-scoped work
• Help modernise and improve our frontend architecture
• Coach and mentor other engineers
• Identify risks and improvements early
• Contribute to engineering culture, practices, and standards

You’ll be trusted to self-manage your work, communicate clearly, and collaborate closely with engineering and product teams.

Why You Should Care

You’ll join a team where engineers have real influence over architecture and technical direction.

This role sits at the centre of a significant frontend modernisation effort — untangling legacy systems, defining platform standards, and enabling teams across the organisation to build faster.

If you enjoy solving meaningful engineering problems and leaving systems better than you found them, this is the role for you!

About us

Pushpay is a high-growth New Zealand SaaS business that is spread between offices in Auckland, NZ and the United States. We help organisations and communities come together and stay connected through our suite of mobile apps, management software and giving technology. Our teams of Software Engineers, SRE’s, QA's, UX and Product Managers work closely together to deliver value to our customers as the leading provider of mobile apps and giving technology to churches, schools, and nonprofits.

We love our culture. If you join us, there will be lots of mutual respect, brainstorming, idea generations, blameless postmortems, brainfood learning sessions, and recognition for your accomplishments and impact on our product. You will be heard, your opinion understood, your input valued, and your knowledge respected as you work with a team of high-calibre people with a drive to do-it-well.

Benefits

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• Training: $3,000 annual training/conference allowance for your personal development
• Hybrid Work Model: We aim to offer a healthy work/life balance with flexible hours and the option to work from home 2 days a week
• Kiwisaver

• Parental Leave: Our paid parental leave policy offers primary & secondary caregiver leave, and we also have no leave override for those returning to work after parental leave, meaning you'll be paid at your full rate for annual holidays. 
• Sick Leave: You'll automatically get 10 days sick leave per year upon starting (no 6 month wait period!)
• Advanced gear
• Healthy food & drink options
• Free annual flu shots
• Fun on and offsite social events and Friday in-office happy hour
• Volunteering options through our employee led Pushpay Cares program

Please note: To be considered for this vacancy you must have working rights for New Zealand.

#LI-KT1

#LI-Hybrid

About Us

Pushpay is a high-growth Kiwi founded SaaS business that is spread between offices in the United States and Auckland, NZ. We help organizations and communities come together and stay connected through our suite of mobile apps, management software and giving technology. Our teams of Software Engineers, SRE’s, QA's, UX and Product Managers work closely together to deliver value to our customers as the leading provider of mobile apps and giving technology to churches, schools, and nonprofits.

Benefits

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• • Training: $3,000 annual training/conference allowance for your personal development
  • Family Oriented: As our Pushpay family grows, we understand yours may too. Our paid parental leave policy offers primary & secondary caregiver leave, and we also have no leave override for those returning to work after parental leave, meaning you'll be paid at your full rate for annual holidays. 
  • Hybrid Work Model: We aim to offer a healthy work/life balance with flexible hours and the option to work from home 2 days a week
  • Sick Leave: You'll automatically start accruing this upon starting - no 6 month wait period. 
  • Volunteer Time Off: 16 hours paid VTO per year, so you can give back to causes most meaningful to you
  • Advanced gear
  • Unlimited snacks, drinks and coffee!
  • Employee Assistance Program (EAP)
  • Free annual flu shots
  • Fun social events throughout the year, and Friday in-office happy hour

Role and Responsibilities

Delivering business value by designing and developing high-quality software and systems in a highly collaborative environment. Raising the quality, and velocity of other team members.

Reports to

Engineering Manager or Senior Engineering Manager

Main activities

• Review and debug code, systems and infrastructure
• Perform validation and verification testing
• Understand and exhibit the company's core values (Values.pdf)
• Communicate progress, blockers and risks
• Develop tools and automation by producing clean, efficient code

• Maintain systems via a mix of manual and automated techniques
• Participate in on-call support of the Pushpay products, if on the on-call roster
• Review system generated events and alerts and industry sources for operational issues and security concerns

• Produce value to the business by regularly shipping robust, high quality features into the production environment
• Identify problems and risks in your own work, and that of others. Suggest improvements to design and approach
• Be aware of, and contribute to refining, the engineering "lore and custom" (aka. culture, policies, and procedures)
• Identify, prioritize and execute tasks in the software development life cycle
• Actively improve operability of systems and operational awareness of teams
• Take the initiative to identify and/or fix issues before being assigned them
• Recruit new Engineers (sales pitch, technical screens)
• Contribute to SRE Operability and Architecture Reviews with other engineering teams
• Be highly aware of the profound security and compliance ramifications of the nature of our business (specifically our PCI compliance requirements)
• Develop high-quality system design and architecture
• Break down larger pieces of work into small, well-scoped pieces for other team members
• Take end-to-end responsibility on features of increasing complexity
• Spend time making sure junior or new engineers unfamiliar with the tech or processes we have understand what they are doing and why they are doing it
• Work with Software Engineers, Quality Assistance, Product and other parts of the business to review requirements and proposed solutions and provide input into these processes (which may include ideation, algorithms, processes and feature design) which may constitute intellectual property that belongs to Pushpay
• Develop software and tooling (code, algorithms, designs, processes and practices) that will be incorporated into Pushpay products (both internal and external) and associated infrastructure which may constitute intellectual property that belongs to Pushpay

Key skills

• Passionate developer of scalable, secure software and systems.
• Fastidious architect dedicated to building and maintaining reliable infrastructure.
• Proactive researcher of industry trends, consistently integrating new technologies and ideas.
• Commercially astute professional with high proficiency in:
• Cloud Platforms: AWS, GCP, Azure
• Infrastructure as Code: Terraform, Cloudformation
• Command Line Environments: Shell, PowerShell, Bash
• Database Management: Relational and document-based systems
• Web Technologies: HTTP, SSL/TLS, REST APIs, and GraphQL
• Programming Languages: Python, Go, Rust, JavaScript, and .NET
• Version Control: DVCS (preferably Git)
• CI/CD Tooling: GitHub Actions and Jenkins
• Project Management: Bug tracking systems such as Jira
• Capable architect of complex, end-to-end software solutions.
• Excellent communicator, proficient in both written and verbal technical documentation.
• Self-managed professional with strong time management and expectation-setting skills.
• Collaborative teammate, generous with knowledge-sharing and mentorship.
• Strategic thinker able to articulate work in both technical and business-impact terms.

Internal contacts

Site Reliability Engineering Team Members, Tech Lead, Engineering Team Members, Delivery Manager, Engineering Managers, Product Managers, QA, On-Call team, IT, Product Marketing, Data Team, Customer Care Team.

External contacts

Conferences, User Groups, Service Providers and Partners, Integration Partners.

Typical experience

• 5+ years of relevant SRE, systems or software engineering experience; “relevant” being: Developing Internet-scale multi-user web/mobile/cloud type software products
• Applicable tertiary qualifications

Please note: To be considered for this vacancy you must either currently reside in New Zealand, or if currently off-shore, be a New Zealand citizen, permanent resident or resident with valid travel conditions.