Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

We are looking for a People Business Partner to who can step into a fast-moving, global business and make things better -  not just maintain what’s there.

Why this role exists

We’re not looking for a traditional HR Business Partner. This is a role for someone who:

• Sees gaps and fixes them
• Challenges leaders (constructively, but directly)
• Brings structure without slowing things down
• Can operate at pace, where priorities evolve

You will partner with leaders at all levels across Australia, the UK and the US, helping shape how we operate, how we perform and how we scale.

You will play a highly hands-on role with real breadth spanning strategic partnering, organisational effectiveness, and complex people matters in a fast-moving, tech-driven environment.

This is a small team. There’s no separation between strategy and execution - you’ll be just as comfortable in the detail as you are setting direction and you won’t hesitate to step in and get things done.

What you’ll be doing

Lift how we operate

• You won’t inherit perfect frameworks — you’ll improve them.
• Whether it’s performance, structure, or ways of working, you’ll bring clarity and make it stick.

Partner at a real level

• Work closely with senior leaders as a true thought partner — not just advising, but influencing decisions and outcomes.

Drive performance

• Set a high bar.
• Coach leaders to lead better, make clearer calls and hold their teams accountable.

Handle complexity

•  From tough performance conversations to sensitive ER matters you’ll manage issues end to end with sound judgement and confidence.

Operate in a global environment

• Work across regions and a mix of team structures, balancing consistency with what works in practice.

Turn insight into action

• Use data, instinct and commercial thinking to focus effort where it actually matters.

What you bring

• Proven experience as a Senior People/HR Business Partner in a fast-paced, scaling environment (tech, digital, or similar)
• Experience working across global or multi layered workforce environments (e.g. distributed teams, different employment models or partner/vendor setups)
• Strong commercial instincts — you understand how people decisions impact the business
• Comfortable working in ambiguity — you don’t need everything mapped out
• Confidence to challenge senior leaders and push for better outcomes
• Deep experience managing complex employee relations and high-stakes situations
• A builder mindset — you improve things, not just run them
• High ownership — you take things through to outcome, not just recommendation

What will set you apart

• You’ve worked in environments where things weren’t perfect and you made them better
• You understand how to operate effectively where not everything sits neatly within your control
• You back your judgement - comfortable working autonomously, making decisions and moving things forward without waiting for direction
• You balance pace with quality (you know when “good enough” is righ  and when it’s not)
• You bring structure, but you’re not rigid
• You’re credible, calm, and direct — especially when things get hard than you found them 

Why Prezzee

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn & Give Ingenuity.

What you’ll get

• Real scope and impact — this role genuinely shapes how we operate
• Exposure to senior leaders and global decision making
• A team that moves quickly and values practical thinking over theory
• The opportunity to build, influence, and leave things better

We Offer

• Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
• BirthYay Leave – Celebrate you with a paid day off during your birthday month.
• Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
• ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
• Office Allowance – One-time payment to upgrade your office setup.
• Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
• Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
• Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
• Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
• Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
• Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

We’re looking to hire a Solutions Architect to join the Revenue team. As a Solutions Architect, you will lead the evaluation, implementation, and adoption of dbt Cloud for our largest enterprise & commercial customers. 

In this role, you can expect to:

• Work with customers through their dbt Cloud journey: from discovery, demos, & evaluations all the way through product adoption & expansion
• Become an expert in a) designing enterprise-grade data pipelines in dbt Cloud and b) articulating the business value dbt Cloud accrues to customers
• Collaborate with customer contacts to achieve architecture & security approval for dbt Cloud
• Team across departments to build the dbt ecosystem and go-to-market motion (i.e. present at Marketing events, enable Partners, collaborate with Customer Support & Professional Services)
• Act as the voice of the customer internally, e.g. surfacing customer feedback or weighing in on product roadmap
• Closely align with our strategic partners (e.g. data platform providers or consulting partners)
• Travel up to ~25% of the time (meeting prospects/customers in-person, plus team offsites / kickoffs)
• Be an active member of the dbt community (e.g. publish blogs, attend dbt meetups, etc.)

You are a good fit if you have:

• 4+ years of sales engineering, solutions architecture, or consulting in data operations, analytics, or BI
• A solid technical background, with experience in SQL, ETL, and data modelling
• A firm understanding of and ability to discuss modern data warehousing architectures
• Ability to gather and translate technical and business requirements into concrete solutions
• Excellent verbal, written, and in-person communication skills to discuss complex topics with both technical and non-technical audiences
• Ability to operate in an ambiguous and fast-paced work environment
• A passion for being an inclusive teammate and involved member of the community

You'll have an edge if you have:

• Prior experience working at an analytics, ETL, BI, and/or open-sourced software company
• Knowledge of or prior experience with dbt
• Experience with Dimensional Modeling
• Experience with traditional Enterprise ETL tooling (Informatica, Boomi, Talend, WhereScape)

Qualifications:

• A minimum requirement of at least a bachelor's degree in Computer Science or a closely related field

If you are excited about this role and know that you could get there, but don’t have 100% of the qualifications listed above, please still apply! We value diverse perspectives and want to build the best team we can, and acknowledge that sometimes the right people won’t check every box on a list.

Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.

Compensation & Benefits

• Equity Stake
• Benefits: 
  • dbt Labs offers:
    • Unlimited vacation (and yes we use it!)
    • Excellent healthcare
    • Paid Parental Leave
    • Wellness stipend
    • Home office stipend, and more!

*Equity or comparable benefits may be offered depending on the legal limitations

What to expect in the hiring process (all video interviews unless accommodations are needed):

1. Interview with Talent Acquisition Partner
2. Interview with Hiring Manager
3. Technical Screen
4. Team interviews and a demo 

• Solve structural problems and build systems that make other developers faster
• Establish architecture, patterns, and standards other teams will build on
• Influence the direction of our frontend platform for years to come

The Role

Build the platform that powers the next generation of our products.

Most frontend roles are about building features.
This one is about building the platform those features run on.

We’re undertaking a significant frontend evolution — modernising legacy systems, migrating to a modern React and Typescript ecosystem, expanding our shared design system, and building a centralised frontend portal that multiple engineering teams will plug into.

If you enjoy solving structural problems, setting engineering standards, and building systems that make other developers faster, this role gives you the space to do exactly that.

As a Senior Software Engineer, you’ll design and deliver high-quality software while helping raise the quality, clarity, and velocity of the engineers around you.

You’ll work closely with Product, Design, QA, and other engineering teams to build scalable, user-focused software and contribute to the evolution of our frontend platform.

The Work

Solve Real Engineering Problems at Scale

You’ll work on challenges that require both technical depth and product thinking, building software that directly impacts how millions of users interact with our platform.

Spearheading Our Frontend Evolution

Drive the migration of legacy frontends into the modern React ecosystem, improving maintainability, performance, and developer experience.

Scaling Our Design System

Expand and evolve a shared component library and design system used by multiple product teams across the organisation.

Building a Unified Frontend Platform

Help build a centralised frontend portal from the ground up and establish integration patterns that allow domain teams to plug in seamlessly.

Shipping High-Quality Software

Design and deliver robust, scalable applications that ship regularly to production and deliver measurable business value.

Raising the Engineering Bar

Review code, mentor engineers, and contribute to the engineering practices that shape how we build software.

Our Tech Stack

Senior engineers care about how software gets built, not just what gets built.
Here’s a snapshot of the environment you’ll be working in.

• React + Typescript driving our modern frontend architecture
• NodeJS services supporting frontend experiences and integrations
• A growing design system and shared component library used across multiple product teams
• CI/CD pipelines enabling frequent, reliable production releases
• Collaborative code reviews and design discussions as part of everyday engineering work
• Cloud infrastructure running on AWS
• A strong focus on security and compliance, given the nature of our platform
  
  

We believe great software comes from thoughtful engineers working together, not rigid processes. Engineers here are trusted to contribute ideas, improve systems, and help shape how we build.

What You’ll Bring

You’re an experienced engineer who enjoys building systems that last, improving how teams work, and creating software that people genuinely enjoy using.

Core skills

• Strong experience with Typescript and React
• Solid frontend fundamentals in JavaScript, HTML, and CSS
• Experience building NodeJS services
• Experience designing and consuming RESTful APIs

Nice to have

• Experience working with GraphQL

Familiarity with

• Source control workflows using Git
• Relational databases such as PostgreSQL or MS SQL
• NoSQL databases such as MongoDB or DynamoDB
• AWS or other cloud infrastructure
• Microservices and distributed systems
• CI/CD pipelines and automated testing
• Messaging frameworks such as RabbitMQ, SQS, or Kinesis

What Success Looks Like

In this role you will:

• Deliver clean, scalable, production-ready software
• Break down complex initiatives into clear, well-scoped work
• Help modernise and improve our frontend architecture
• Coach and mentor other engineers
• Identify risks and improvements early
• Contribute to engineering culture, practices, and standards

You’ll be trusted to self-manage your work, communicate clearly, and collaborate closely with engineering and product teams.

Why You Should Care

You’ll join a team where engineers have real influence over architecture and technical direction.

This role sits at the centre of a significant frontend modernisation effort — untangling legacy systems, defining platform standards, and enabling teams across the organisation to build faster.

If you enjoy solving meaningful engineering problems and leaving systems better than you found them, this is the role for you!

About us

Pushpay is a high-growth New Zealand SaaS business that is spread between offices in Auckland, NZ and the United States. We help organisations and communities come together and stay connected through our suite of mobile apps, management software and giving technology. Our teams of Software Engineers, SRE’s, QA's, UX and Product Managers work closely together to deliver value to our customers as the leading provider of mobile apps and giving technology to churches, schools, and nonprofits.

We love our culture. If you join us, there will be lots of mutual respect, brainstorming, idea generations, blameless postmortems, brainfood learning sessions, and recognition for your accomplishments and impact on our product. You will be heard, your opinion understood, your input valued, and your knowledge respected as you work with a team of high-calibre people with a drive to do-it-well.

Benefits

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• Training: $3,000 annual training/conference allowance for your personal development
• Hybrid Work Model: We aim to offer a healthy work/life balance with flexible hours and the option to work from home 2 days a week
• Kiwisaver

• Parental Leave: Our paid parental leave policy offers primary & secondary caregiver leave, and we also have no leave override for those returning to work after parental leave, meaning you'll be paid at your full rate for annual holidays. 
• Sick Leave: You'll automatically get 10 days sick leave per year upon starting (no 6 month wait period!)
• Advanced gear
• Healthy food & drink options
• Free annual flu shots
• Fun on and offsite social events and Friday in-office happy hour
• Volunteering options through our employee led Pushpay Cares program

Please note: To be considered for this vacancy you must have working rights for New Zealand.

#LI-KT1

#LI-Hybrid

About The Role

Join one of the leading global technology companies and lead a high-performing Accounting Operations team, based in our brand-new Auckland CBD office.

Reporting directly to the CFO and with significant exposure to executive leadership, you will lead a team of experienced accounting professionals to deliver key financial outcomes for a scaled, fast-paced multinational company. This is a senior leadership position within Pushpay, responsible for driving an efficient, best-in-class operating environment across our Accounting function, with a primary focus on Billing, Accounts Payable, and Payroll.

You will collaborate with senior internal and external stakeholders across New Zealand and the United States. This role will play a pivotal part in supporting the Group’s ongoing growth strategy. This is a rare opportunity to step into a highly influential position encompassing operational accounting, and strategic finance initiatives.

You will lead a wide range of projects including digital finance transformation with a strong BI and AI focus, process automation and optimisation, and the enhancement of the group accounting landscape.

Supervisory responsibilities: 3 direct reports, 6-10 indirect reports

About You

We are seeking ‘Big Four’–trained professionals with strong people leadership experience in Global Accounting Operations and Finance Transformation initiatives.

The ideal candidate will bring extensive financial operations experience from a large and complex commercial environment, alongside a proven track record of delivering efficiency, best practices and world class financial control. This is a standout role for a technically strong and strategically minded accounting leader looking to contribute meaningfully and make a real impact. 

What You’ll Do

• Manage day to day / week to week operational accounting processes focused on Accounts Payable, Billing/AR, and Payroll, leveraging technology and continuous process improvement to drive accurate and efficient functions, with a high attention to detail. 
• Partner with our Human Resources team to ensure staff benefits accuracy and compliance, including leading the annual US 401(k) audit process.
• Ensure our key operational accounting functions perform in high quality control environments with effective management accounting and reporting systems. 
• Work in partnership with our Director of Accounting and Reporting and Group Controller to support the monthly close process and our monthly Board and Lender reporting obligations. 
• Work in partnership with our Director of Accounting and Reporting and Group Controller to support our annual audit process (focusing on leading coordination and response for all AR, AP and Payroll testing). 
• Partnering, and advising on the financial implications of management decisions with a data based mindset. 
• Support the forecast and budgeting process for the Group with a focus on Operating Expenses.
• Support the wider Group with the financial performance of their functions.

Skills & Experience

• CA or CPA qualified, with 6–8 years of post-qualification experience in large, complex businesses with global exposure.
• Strong accounting capability, proven people leadership and stakeholder management experience.
• Autonomous, driven, and self-directed, with a track record of delivering multiple workstreams to tight deadlines.
• Demonstrated initiative, innovation, and sound judgement in solving complex issues.
• Excellent interpersonal skills, with the ability to engage effectively across multiple teams and partner at a senior level.
• US accounting experience is highly desirable. 
• Technology savvy, with experience in Zuora, Salesforce, NetSuite, ADP, and Ramp considered a strong advantage.

What's in it for you...

This is a fantastic opportunity for an ambitious senior accounting leader ready to join a growing, people-first global technology business. You’ll gain genuine career growth opportunities, mentorship, and the chance to make an impact at both a strategic and operational level.

We’re committed to investing in our people through real-world experiences, coaching, and professional development. You’ll be part of a values-led organization where your work contributes directly to strengthening communities and enabling social good.

About Us

Pushpay is a high-growth Kiwi founded SaaS business that is spread between offices in the United States and Auckland, NZ. We help organisations and communities come together and stay connected through our suite of mobile apps, management software, and giving technology. Our teams of Software Engineers, SRE’s, QA's, UX and Product Managers work closely together to deliver value to our customers as the leading provider of mobile apps and giving technology to churches, schools, and nonprofits.

Benefits

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• Family Oriented Workplace: As our Pushpay family grows, we understand yours may too. Our paid parental leave policy offers primary & secondary caregiver leave, and we also have no leave override for those returning to work after parental leave, meaning you'll be paid at your full rate for annual holidays. 
• Hybrid Work Model: We aim to offer a healthy work/life balance with flexible hours and the option to work from home 2 days a week.
• Sick Leave: You'll automatically start accruing this upon starting - no 6 month wait period. 
• Volunteer Time Off: 16 hours paid VTO per year, so you can give back to causes most meaningful to you.
• Advanced gear
• Unlimited snacks, drinks, and coffee!
• Employee Assistance Program (EAP)
• Free annual flu shots
• Fun social events throughout the year, and Friday in-office happy hours

If you’re passionate about innovation and people, and keen to work in a fast-paced and inclusive environment, we’d love to hear from you! 

Please note: To be considered for this vacancy you must either currently reside in New Zealand, or if currently off-shore, be a New Zealand citizen, permanent resident or resident with valid travel conditions.

Please submit your resume/CV in PDF format to prevent formatting errors upon submission. After applying, we highly encourage you to check your spam/junk folder regularly for communication from the Pushpay People team.

This role is being managed directly by Pushpay and one exclusive recruitment partner. To ensure your application is handled correctly, please apply through this posting or via our named partner.

#LI-KT1

#LI-Hybrid

About Us

Pushpay is a high-growth Kiwi founded SaaS business that is spread between offices in the United States and Auckland, NZ. We help organizations and communities come together and stay connected through our suite of mobile apps, management software and giving technology. Our teams of Software Engineers, SRE’s, QA's, UX and Product Managers work closely together to deliver value to our customers as the leading provider of mobile apps and giving technology to churches, schools, and nonprofits.

Benefits

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• • Training: $3,000 annual training/conference allowance for your personal development
  • Family Oriented: As our Pushpay family grows, we understand yours may too. Our paid parental leave policy offers primary & secondary caregiver leave, and we also have no leave override for those returning to work after parental leave, meaning you'll be paid at your full rate for annual holidays. 
  • Hybrid Work Model: We aim to offer a healthy work/life balance with flexible hours and the option to work from home 2 days a week
  • Sick Leave: You'll automatically start accruing this upon starting - no 6 month wait period. 
  • Volunteer Time Off: 16 hours paid VTO per year, so you can give back to causes most meaningful to you
  • Advanced gear
  • Unlimited snacks, drinks and coffee!
  • Employee Assistance Program (EAP)
  • Free annual flu shots
  • Fun social events throughout the year, and Friday in-office happy hour

Role and Responsibilities

Delivering business value by designing and developing high-quality software and systems in a highly collaborative environment. Raising the quality, and velocity of other team members.

Reports to

Engineering Manager or Senior Engineering Manager

Main activities

• Review and debug code, systems and infrastructure
• Perform validation and verification testing
• Understand and exhibit the company's core values (Values.pdf)
• Communicate progress, blockers and risks
• Develop tools and automation by producing clean, efficient code

• Maintain systems via a mix of manual and automated techniques
• Participate in on-call support of the Pushpay products, if on the on-call roster
• Review system generated events and alerts and industry sources for operational issues and security concerns

• Produce value to the business by regularly shipping robust, high quality features into the production environment
• Identify problems and risks in your own work, and that of others. Suggest improvements to design and approach
• Be aware of, and contribute to refining, the engineering "lore and custom" (aka. culture, policies, and procedures)
• Identify, prioritize and execute tasks in the software development life cycle
• Actively improve operability of systems and operational awareness of teams
• Take the initiative to identify and/or fix issues before being assigned them
• Recruit new Engineers (sales pitch, technical screens)
• Contribute to SRE Operability and Architecture Reviews with other engineering teams
• Be highly aware of the profound security and compliance ramifications of the nature of our business (specifically our PCI compliance requirements)
• Develop high-quality system design and architecture
• Break down larger pieces of work into small, well-scoped pieces for other team members
• Take end-to-end responsibility on features of increasing complexity
• Spend time making sure junior or new engineers unfamiliar with the tech or processes we have understand what they are doing and why they are doing it
• Work with Software Engineers, Quality Assistance, Product and other parts of the business to review requirements and proposed solutions and provide input into these processes (which may include ideation, algorithms, processes and feature design) which may constitute intellectual property that belongs to Pushpay
• Develop software and tooling (code, algorithms, designs, processes and practices) that will be incorporated into Pushpay products (both internal and external) and associated infrastructure which may constitute intellectual property that belongs to Pushpay

Key skills

• Passionate developer of scalable, secure software and systems.
• Fastidious architect dedicated to building and maintaining reliable infrastructure.
• Proactive researcher of industry trends, consistently integrating new technologies and ideas.
• Commercially astute professional with high proficiency in:
• Cloud Platforms: AWS, GCP, Azure
• Infrastructure as Code: Terraform, Cloudformation
• Command Line Environments: Shell, PowerShell, Bash
• Database Management: Relational and document-based systems
• Web Technologies: HTTP, SSL/TLS, REST APIs, and GraphQL
• Programming Languages: Python, Go, Rust, JavaScript, and .NET
• Version Control: DVCS (preferably Git)
• CI/CD Tooling: GitHub Actions and Jenkins
• Project Management: Bug tracking systems such as Jira
• Capable architect of complex, end-to-end software solutions.
• Excellent communicator, proficient in both written and verbal technical documentation.
• Self-managed professional with strong time management and expectation-setting skills.
• Collaborative teammate, generous with knowledge-sharing and mentorship.
• Strategic thinker able to articulate work in both technical and business-impact terms.

Internal contacts

Site Reliability Engineering Team Members, Tech Lead, Engineering Team Members, Delivery Manager, Engineering Managers, Product Managers, QA, On-Call team, IT, Product Marketing, Data Team, Customer Care Team.

External contacts

Conferences, User Groups, Service Providers and Partners, Integration Partners.

Typical experience

• 5+ years of relevant SRE, systems or software engineering experience; “relevant” being: Developing Internet-scale multi-user web/mobile/cloud type software products
• Applicable tertiary qualifications

Please note: To be considered for this vacancy you must either currently reside in New Zealand, or if currently off-shore, be a New Zealand citizen, permanent resident or resident with valid travel conditions.

Operating Executive

Unique Leadership Opportunity within a Australia or New Zealand - based Operating Company

These roles will be in Tasmania, Queensland, and Victoria.

The Opportunity:

We are looking for Operating Executives to take on high-impact leadership roles within new businesses acquired as part of Evergreen’s expansion into the ANZ Market. After successfully building the largest platform of Outsourced IT, Managed Service Providers (MSPs) in North America, we have made our first acquisitions in ANZ, where we are excited to build a world-class services platform. Operating Executives will be responsible for driving organic EBITDA growth and recurring revenue at an operating company through active management and strategic leadership. We believe leadership talent is a key lever to a company's performance and are seeking Operating Executives to inspire the highest levels of performance, followership, and employee engagement within their company.

We primarily hire first-time CEOs into our operating companies and are seeking individuals who are ready to step up to the challenge and opportunity. The ideal candidate will be able to make difficult trade-off decisions between growth and profitability, hold teams accountable to budgets and targets, and create a winning environment of support and success.

With determination and persistence, Operating Executives should be willing to attack tough problems, skillfully analyze and identify root causes and partner with the leadership team to come up with actionable solutions that drive businesses growth.

Responsibilities:

P&L Ownership:

• Develop and execute strategic plans to achieve financial targets, such as year-over-year monthly recurring revenue growth and year-over-year annual EBITDA growth.
• Monitor and analyze financial performance, identifying areas for revenue growth and cost-saving opportunities.
• Prepare and present financial reports, budgets, and forecasts to senior leadership and stakeholders.
• Strong command of P&L and key levers that drive impact
• Plan and execute long-term vision that drives sustainable growth
• Financial discipline to drive growth in a cost-effective manner
• Makes effective ROI resource-based decisions

Sales and Business Development:

• Drive revenue growth through effective sales strategies, market analysis, and client relationship management.
• Develop and maintain strong relationships with key clients and partners.
• Involvement in local organizations and business development groups, such as the Chamber of Commerce.
• Continuously assess market trends, competitive landscapes, and customer needs to adapt and refine sales strategies.
• Experience or ability with selling and closing on new logo.
• Experience or ability to institutionalize sales & marketing and build a high-performing sales & marketing team.
• Understanding of sales funnel and KPIs that drive successful sales & marketing actions and initiatives.

People Management and Leadership:

• Experience with leading a high-performing, results-oriented team by recruiting, training, and developing team members.
• Set clear goals and expectations, provide regular feedback, and drive a culture of continuous improvement.
• Cultivate a healthy, effective team dynamic among the leadership team.
• Ability to motivate and inspire.
• Ability and willingness to delegate

Operational Excellence:

• Streamline and optimize operational processes and procedures to enhance efficiency.
• Ensure compliance with industry regulations and company policies.
• Monitor inventory management, supply chain, and logistics to maintain product/service quality and availability.
• Implement best practices and maintain a focus on quality control.

Data-Driven Decision Making:

• Data-driven approach to prioritization of growth efforts. Sets goals and follows through with them
• Understand, prioritize, and execute on key growth levers: new customers, retention, pricing, cross-sell/up-sell
• Grounds decisions in data or evidence
• Appetite to create and exceed metrics

Requirements:

• Bachelor's degree; MBA or equivalent is a plus.
• Has a track record of achieving revenue generation targets on a limited budget, with a specific focus on new logo revenue
• Strong background in people management, including hiring, firing, training, and development.
• Demonstrated expertise in financial management, budgeting, and P&L responsibility.
• Resourceful and scrappy; willing to roll up sleeves to dig into large strategic challenges as well as day-to-day, unexpected crises
• Proven experience in an SMB general management or senior leadership role is a plus. Experience in an MSP or SaaS business is also a plus.
• Excellent interpersonal, communication, and negotiation skills.
• Strong problem-solving abilities and a strategic mindset.
• Proficiency in utilizing technology and data-driven decision-making.
• Exceptional leadership and team-building capabilities.