Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

We’re looking for a Head of Engineering to lead the delivery of secure, reliable, and scalable technology platforms across payments, e-commerce, and digital gifting. Reporting to the CTO, you’ll lead a large and talented team of onshore and offshore engineers, delivering excellence through modern practices, a strong culture, and close partnership with the business.

A core part of your role will be  embedding AI into Product and Engineering SDLC practices and supporting teams across the broader business to unlock meaningful productivity gains and new capabilities.

What You’ll Do

Lead a High-Performing Engineering Organisation

• Foster a culture of ownership, trust, learning, empowerment, collaboration, and accountability
• Define team structures, squad boundaries, and ways of working to support scalable, high-performing delivery across distributed teams
• Reduce key-person dependencies through knowledge sharing and capability building

Drive AI Transformation & Enablement

• Work with the Delivery Team to define and drive the adoption of AI tools and workflows to improve delivery productivity, quality, and speed to market
• Partner with Product, Operations, Customer, and other business functions to identify and deliver practical AI use cases
• Enable teams across the organisation to effectively adopt AI through tooling, training, and best practices
• Establish guardrails, governance, and standards for responsible and scalable AI usage
• Evaluate emerging AI technologies and translate them into real business impact

Partner With the Business

• Act as a trusted engineering partner to Product and Technology teams
• Be accountable for delivering committed outcomes and navigating complex challenges
• Communicate risks, dependencies, and trade-offs clearly
• Advocate for engineering quality, reliability, and delivery efficiency

Set the Technical Direction

• Define modern engineering standards and technical practices that drive efficiency, quality, and innovation
• Shape architecture and technology choices aligned to global scale and business needs
• Balance innovation, technical debt, and platform reliability to deliver sustainable solutions
• Continuously improve DevOps, CI/CD, DevEx, and automation practices

Lead Engineering Delivery

• Own and deliver the engineering roadmap aligned to organisational strategy
• Ensure distributed teams deliver consistently across feature development, platform improvements, and operational needs
• Remove bottlenecks across onshore and offshore teams through improved processes, tooling, and collaboration

Solution Reliability & Quality

• Uphold engineering standards and guardrails across all teams
• Lead post-incident and retrospective reviews to improve observability, operability, and resilience
• Ensure consistent delivery quality, performance, and security at scale

About You

• Experienced in leading large, distributed engineering teams across onshore and offshore environments
• Strong technical background in AWS, microservices, cloud-native systems, CI/CD, DevOps, DevEx, observability, and secure coding practices
• Proven track record of delivering complex initiatives with high quality and predictable outcomes
• Skilled in shaping engineering operating models and enabling Engineering Managers and leaders
• Commercially minded, with the ability to influence stakeholders and make pragmatic trade-offs

Proven Track Record in AI & Transformation

• Proven experience in the application of AI within Engineering and Delivery practices to increase speed to market and scale teams without impacting quality or security
• Enabling the adoption of AI across broader business functions and within customer experiences
• Ability to translate emerging technology into tangible business outcomes while assessing the potential risks and mitigants 

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving—leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

As our Head of Security, you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity -  embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth.

This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy.

What You’ll Do

Lead Our Security Strategy

• Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans.
  
  
• Continuously uplift our administrative, technical, and procedural security posture across the business.
  
  
• Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive.

Build a Security-First Culture

• Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day.
  
  
• Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design.
  
  
• Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose.

Governance, Risk & Compliance

• Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required.
  
  
• Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress.
  
  
• Lead third-party and vendor security due diligence across tools, partners, and workplace technology.

Operational Security & Incident Management

• Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs.
  
  
• Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners.
  
  
• Create, maintain, and regularly test cyber security response plans and supporting playbooks.

Tools, Technology & AI Governance

• Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms.
  
  
• Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation.
  
  
• Ensure AWS environments and system architectures align with security best practices.

Partner with the Business

• Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement.
  
  
• Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity.
  
  

What You’ll Bring

• A degree in Computer Science, Software Engineering, or a related discipline.
  
  
• 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment.
  
  
• Strong understanding of AWS technologies and modern cloud architecture models.
  
  
• Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security.
  
  
• Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs.
  
  
• Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques.
  
  
• Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners.
  
  
• A collaborative, business-minded approach with the confidence to influence at leadership level.

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

As our Head of Security, you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity -  embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth.

This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy.

What You’ll Do

Lead Our Security Strategy

• Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans.
  
  
• Continuously uplift our administrative, technical, and procedural security posture across the business.
  
  
• Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive.

Build a Security-First Culture

• Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day.
  
  
• Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design.
  
  
• Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose.

Governance, Risk & Compliance

• Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required.
  
  
• Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress.
  
  
• Lead third-party and vendor security due diligence across tools, partners, and workplace technology.

Operational Security & Incident Management

• Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs.
  
  
• Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners.
  
  
• Create, maintain, and regularly test cyber security response plans and supporting playbooks.

Tools, Technology & AI Governance

• Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms.
  
  
• Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation.
  
  
• Ensure AWS environments and system architectures align with security best practices.

Partner with the Business

• Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement.
  
  
• Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity.
  
  

What You’ll Bring

• A degree in Computer Science, Software Engineering, or a related discipline.
  
  
• 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment.
  
  
• Strong understanding of AWS technologies and modern cloud architecture models.
  
  
• Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security.
  
  
• Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs.
  
  
• Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques.
  
  
• Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners.
  
  
• A collaborative, business-minded approach with the confidence to influence at leadership level.

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

We are looking for a People Business Partner to who can step into a fast-moving, global business and make things better -  not just maintain what’s there.

Why this role exists

We’re not looking for a traditional HR Business Partner. This is a role for someone who:

• Sees gaps and fixes them
• Challenges leaders (constructively, but directly)
• Brings structure without slowing things down
• Can operate at pace, where priorities evolve

You will partner with leaders at all levels across Australia, the UK and the US, helping shape how we operate, how we perform and how we scale.

You will play a highly hands-on role with real breadth spanning strategic partnering, organisational effectiveness, and complex people matters in a fast-moving, tech-driven environment.

This is a small team. There’s no separation between strategy and execution - you’ll be just as comfortable in the detail as you are setting direction and you won’t hesitate to step in and get things done.

What you’ll be doing

Lift how we operate

• You won’t inherit perfect frameworks — you’ll improve them.
• Whether it’s performance, structure, or ways of working, you’ll bring clarity and make it stick.

Partner at a real level

• Work closely with senior leaders as a true thought partner — not just advising, but influencing decisions and outcomes.

Drive performance

• Set a high bar.
• Coach leaders to lead better, make clearer calls and hold their teams accountable.

Handle complexity

•  From tough performance conversations to sensitive ER matters you’ll manage issues end to end with sound judgement and confidence.

Operate in a global environment

• Work across regions and a mix of team structures, balancing consistency with what works in practice.

Turn insight into action

• Use data, instinct and commercial thinking to focus effort where it actually matters.

What you bring

• Proven experience as a Senior People/HR Business Partner in a fast-paced, scaling environment (tech, digital, or similar)
• Experience working across global or multi layered workforce environments (e.g. distributed teams, different employment models or partner/vendor setups)
• Strong commercial instincts — you understand how people decisions impact the business
• Comfortable working in ambiguity — you don’t need everything mapped out
• Confidence to challenge senior leaders and push for better outcomes
• Deep experience managing complex employee relations and high-stakes situations
• A builder mindset — you improve things, not just run them
• High ownership — you take things through to outcome, not just recommendation

What will set you apart

• You’ve worked in environments where things weren’t perfect and you made them better
• You understand how to operate effectively where not everything sits neatly within your control
• You back your judgement - comfortable working autonomously, making decisions and moving things forward without waiting for direction
• You balance pace with quality (you know when “good enough” is righ  and when it’s not)
• You bring structure, but you’re not rigid
• You’re credible, calm, and direct — especially when things get hard than you found them 

Why Prezzee

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn & Give Ingenuity.

What you’ll get

• Real scope and impact — this role genuinely shapes how we operate
• Exposure to senior leaders and global decision making
• A team that moves quickly and values practical thinking over theory
• The opportunity to build, influence, and leave things better

We Offer

• Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
• BirthYay Leave – Celebrate you with a paid day off during your birthday month.
• Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
• ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
• Office Allowance – One-time payment to upgrade your office setup.
• Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
• Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
• Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
• Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
• Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
• Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

The Role:

It’s an exciting time for Ping Identity in New Zealand. Off the back of recent growth you will be the first Sales Engineer on the ground further accelerating adoption of Ping Identity solutions in the country. With the support of an exceptional  Sales Engineering team in Australia and Singapore, you will shape the face of this role.

This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting-edge solutions. Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals.

You will also be instrumental in strengthening partner relationships across ANZ. You will work alongside a highly effective partner team on engaging and interactive customer oriented meetings, demonstrations, and proofs of concept that articulate the business and technical value customers will receive from a Ping Identity solution. You will be an active member of a team that empowers personal, team, and partner success.  This role will be a key contributor to our overall sales and business development strategy as we look to continue maturing our partner network that will ensure sustained growth across the region as well as seeking to build out our partner capability in a number of other developing markets.

Responsibilities:

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses.
• Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams.
• Establish enduring relationships with customers and become their trusted advisor
• Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase 
• Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team
• Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events
• Provide insightful feedback on product enhancements and customer needs to product owners.
• Mentoring, both formally and informally, junior team members
• Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization
• Foster close relationships with delivery partners to support the technical sales relationship and build a mutual beneficial plan of success for delivering Ping Identity solutions.
• Support partner teams to understand and deliver enablement to drive and business goals
• Provide pre-sales technical guidance to partners, i.e., product demonstrations, proof of concept for proposed solutions, and/or technical workshops
• Able to travel 15% to 40% as needed

Required Skills & Qualifications:

• Bachelor’s degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training
• Deep knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces
• Deep knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC
• Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java.
• Expertise in developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts
• Strong communication and customer service skills.
• Adept at linking technical capabilities to customer needs.
• Ability to work with a high level of self-direction and/or collaboratively with team and customers
• Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow / 
• Eagerness to learn; expertise in specific business areas or industry verticals is a bonus.
• Familiarity with infrastructure, networking technologies, and cloud service providers.

Ideal Candidate Skills:

• Installation and/or configuration of one or more IAM technologies from Ping, Okta, Auth0, Sailpoint, CA, Oracle or similar
• Experience with several types of web applications servers and operating systems: Windows, Mac, RedHat, Ubuntu, Apache, Nginx, Tomcat
• Experience with DevOps processes and platforms such as GitHub, Terraform, Kubernetes, and Helm, as well as deployment in major cloud environments (AWS, Microsoft Azure, Google Cloud Platform)
• Successful delivery of a SaaS-based IAM solution
• Experience in Ping multi-tenant SaaS solutions: PingOne SSO, PingID, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, and DaVinci

FEQ327R93

At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team who values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world!

The impact you will have: 

• Form successful relationships with clients throughout your assigned territory to provide technical and business value in collaboration with an Account Executive and a Senior Solutions Architect.
• Gain excitement from clients about Databricks through hands-on evaluation and Spark programming, integrating with the wider cloud ecosystem and 3rd party applications.
• Contribute to building the Databricks technical community through engagement at workshops, seminars, and meet-ups.
• Become a Big Data Analytics advisor on aspects of architecture and design.
• Support your customers by authoring reference architectures, how-tos, and demo applications.
• Develop both technically and in the pre-sales aspect with the goal of becoming an independently operating Solutions Architect.

What we look for:

• Familiarity working with clients, creating a narrative, answering customer questions, aligning the agenda with important interests, and achieving tangible outcomes.
• Ability to independently deliver a technical proposition, identify customers' pain-points, and explain important areas for business value to develop a trusted advisor skillset.
• Code in a core programming language such as Python, Java, or Scala.
• Knowledgeable in a core Big Data Analytics domain with some exposure to advanced proofs-of-concept and an understanding of a major public cloud platform.
• Experience diving deeper into solution architecture and design.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

CSQ327R17

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed