The Role:

It’s an exciting time for Ping Identity in New Zealand. Off the back of recent growth you will be the first Sales Engineer on the ground further accelerating adoption of Ping Identity solutions in the country. With the support of an exceptional  Sales Engineering team in Australia and Singapore, you will shape the face of this role.

This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting-edge solutions. Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals.

You will also be instrumental in strengthening partner relationships across ANZ. You will work alongside a highly effective partner team on engaging and interactive customer oriented meetings, demonstrations, and proofs of concept that articulate the business and technical value customers will receive from a Ping Identity solution. You will be an active member of a team that empowers personal, team, and partner success.  This role will be a key contributor to our overall sales and business development strategy as we look to continue maturing our partner network that will ensure sustained growth across the region as well as seeking to build out our partner capability in a number of other developing markets.

Responsibilities:

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses.
• Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams.
• Establish enduring relationships with customers and become their trusted advisor
• Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase 
• Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team
• Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events
• Provide insightful feedback on product enhancements and customer needs to product owners.
• Mentoring, both formally and informally, junior team members
• Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization
• Foster close relationships with delivery partners to support the technical sales relationship and build a mutual beneficial plan of success for delivering Ping Identity solutions.
• Support partner teams to understand and deliver enablement to drive and business goals
• Provide pre-sales technical guidance to partners, i.e., product demonstrations, proof of concept for proposed solutions, and/or technical workshops
• Able to travel 15% to 40% as needed

Required Skills & Qualifications:

• Bachelor’s degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training
• Deep knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces
• Deep knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC
• Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java.
• Expertise in developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts
• Strong communication and customer service skills.
• Adept at linking technical capabilities to customer needs.
• Ability to work with a high level of self-direction and/or collaboratively with team and customers
• Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow / 
• Eagerness to learn; expertise in specific business areas or industry verticals is a bonus.
• Familiarity with infrastructure, networking technologies, and cloud service providers.

Ideal Candidate Skills:

• Installation and/or configuration of one or more IAM technologies from Ping, Okta, Auth0, Sailpoint, CA, Oracle or similar
• Experience with several types of web applications servers and operating systems: Windows, Mac, RedHat, Ubuntu, Apache, Nginx, Tomcat
• Experience with DevOps processes and platforms such as GitHub, Terraform, Kubernetes, and Helm, as well as deployment in major cloud environments (AWS, Microsoft Azure, Google Cloud Platform)
• Successful delivery of a SaaS-based IAM solution
• Experience in Ping multi-tenant SaaS solutions: PingOne SSO, PingID, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, and DaVinci

• Solve structural problems and build systems that make other developers faster
• Establish architecture, patterns, and standards other teams will build on
• Influence the direction of our frontend platform for years to come

The Role

Build the platform that powers the next generation of our products.

Most frontend roles are about building features.
This one is about building the platform those features run on.

We’re undertaking a significant frontend evolution — modernising legacy systems, migrating to a modern React and Typescript ecosystem, expanding our shared design system, and building a centralised frontend portal that multiple engineering teams will plug into.

If you enjoy solving structural problems, setting engineering standards, and building systems that make other developers faster, this role gives you the space to do exactly that.

As a Senior Software Engineer, you’ll design and deliver high-quality software while helping raise the quality, clarity, and velocity of the engineers around you.

You’ll work closely with Product, Design, QA, and other engineering teams to build scalable, user-focused software and contribute to the evolution of our frontend platform.

The Work

Solve Real Engineering Problems at Scale

You’ll work on challenges that require both technical depth and product thinking, building software that directly impacts how millions of users interact with our platform.

Spearheading Our Frontend Evolution

Drive the migration of legacy frontends into the modern React ecosystem, improving maintainability, performance, and developer experience.

Scaling Our Design System

Expand and evolve a shared component library and design system used by multiple product teams across the organisation.

Building a Unified Frontend Platform

Help build a centralised frontend portal from the ground up and establish integration patterns that allow domain teams to plug in seamlessly.

Shipping High-Quality Software

Design and deliver robust, scalable applications that ship regularly to production and deliver measurable business value.

Raising the Engineering Bar

Review code, mentor engineers, and contribute to the engineering practices that shape how we build software.

Our Tech Stack

Senior engineers care about how software gets built, not just what gets built.
Here’s a snapshot of the environment you’ll be working in.

• React + Typescript driving our modern frontend architecture
• NodeJS services supporting frontend experiences and integrations
• A growing design system and shared component library used across multiple product teams
• CI/CD pipelines enabling frequent, reliable production releases
• Collaborative code reviews and design discussions as part of everyday engineering work
• Cloud infrastructure running on AWS
• A strong focus on security and compliance, given the nature of our platform
  
  

We believe great software comes from thoughtful engineers working together, not rigid processes. Engineers here are trusted to contribute ideas, improve systems, and help shape how we build.

What You’ll Bring

You’re an experienced engineer who enjoys building systems that last, improving how teams work, and creating software that people genuinely enjoy using.

Core skills

• Strong experience with Typescript and React
• Solid frontend fundamentals in JavaScript, HTML, and CSS
• Experience building NodeJS services
• Experience designing and consuming RESTful APIs

Nice to have

• Experience working with GraphQL

Familiarity with

• Source control workflows using Git
• Relational databases such as PostgreSQL or MS SQL
• NoSQL databases such as MongoDB or DynamoDB
• AWS or other cloud infrastructure
• Microservices and distributed systems
• CI/CD pipelines and automated testing
• Messaging frameworks such as RabbitMQ, SQS, or Kinesis

What Success Looks Like

In this role you will:

• Deliver clean, scalable, production-ready software
• Break down complex initiatives into clear, well-scoped work
• Help modernise and improve our frontend architecture
• Coach and mentor other engineers
• Identify risks and improvements early
• Contribute to engineering culture, practices, and standards

You’ll be trusted to self-manage your work, communicate clearly, and collaborate closely with engineering and product teams.

Why You Should Care

You’ll join a team where engineers have real influence over architecture and technical direction.

This role sits at the centre of a significant frontend modernisation effort — untangling legacy systems, defining platform standards, and enabling teams across the organisation to build faster.

If you enjoy solving meaningful engineering problems and leaving systems better than you found them, this is the role for you!

About us

Pushpay is a high-growth New Zealand SaaS business that is spread between offices in Auckland, NZ and the United States. We help organisations and communities come together and stay connected through our suite of mobile apps, management software and giving technology. Our teams of Software Engineers, SRE’s, QA's, UX and Product Managers work closely together to deliver value to our customers as the leading provider of mobile apps and giving technology to churches, schools, and nonprofits.

We love our culture. If you join us, there will be lots of mutual respect, brainstorming, idea generations, blameless postmortems, brainfood learning sessions, and recognition for your accomplishments and impact on our product. You will be heard, your opinion understood, your input valued, and your knowledge respected as you work with a team of high-calibre people with a drive to do-it-well.

Benefits

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• Training: $3,000 annual training/conference allowance for your personal development
• Hybrid Work Model: We aim to offer a healthy work/life balance with flexible hours and the option to work from home 2 days a week
• Kiwisaver

• Parental Leave: Our paid parental leave policy offers primary & secondary caregiver leave, and we also have no leave override for those returning to work after parental leave, meaning you'll be paid at your full rate for annual holidays. 
• Sick Leave: You'll automatically get 10 days sick leave per year upon starting (no 6 month wait period!)
• Advanced gear
• Healthy food & drink options
• Free annual flu shots
• Fun on and offsite social events and Friday in-office happy hour
• Volunteering options through our employee led Pushpay Cares program

Please note: To be considered for this vacancy you must have working rights for New Zealand.

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