Responsibilities:

• Design and develop mechanical components and assemblies for server and racks hardware
• Create 3D models, detailed drawings, and specifications using CAD tools
• Collaborate with electrical, systems, and manufacturing engineers for product integration (placement of PCBs, power supplies, cooling systems) 
• Perform thermal and structural analysis to ensure system performance and reliability (if required) 
• Support prototyping, testing, and validation of designs 
• Work with suppliers and manufacturing partners to ensure design for manufacturability (DFM) and cost efficiency 
• Identify and resolve design issues throughout the product lifecycle 

Requirements:

• Bachelor’s or Master’s degree in Mechanical Engineering or related field 
• 3+ years of experience in mechanical design, preferably in electronics or server hardware 
• Proficiency with CAD software (e.g., SolidWorks, Creo, or similar) 
• Strong understanding of thermal management, materials, and manufacturing processes 
• Experience with sheet metal design, plastics, and/or machining 
• Knowledge of data center or server systems is a plus 
• Strong problem-solving skills and attention to details 
• Ability to work effectively in a cross-functional team environment

Nice to have:

• Direct experience designing server, storage, or networking hardware 
• Expertise in thermal design, including airflow optimization, heat sink design, and liquid cooling systems
• Familiarity with data center standards and ecosystems (e.g., rack layouts, cable management, serviceability requirements)
• Experience with simulation tools (CFD/FEA) 
• Familiarity with materials selection for performance, cost, and sustainability considerations 
• Experience with rapid prototyping techniques (3D printing, CNC, sheet metal fabrication)

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID - 2025-0349

Role Background

The NATO Communications and Information Agency (NCIA) has been established with a view to meeting the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange.

NCIA is dedicated to acquiring, deploying, and defending communication systems for NATO’s political decision-makers and Commands. It operates on the frontlines against cyber-attacks, collaborating closely with governments and industry to prevent future debilitating attacks. The NCIA plays a crucial role in maintaining NATO’s technological edge and ensuring the collective defence and crisis management capabilities of the Alliance. In pursuit of our mission, we require specialized advisory services to enhance  our interim workforce capacity.

Role Duties and Responsibilities

• Antenna and RF Signal-Chain Engineering
  • Maintaining antenna pointing, tracking, alignment, calibration of mechanical and control systems.
  • Overseeing RF front-end/back-end maintenance: modems, up/down-converters, LNA/TWTA/SSPA, filters, waveguides, and associated hardware.
  • Supporting link budget verification, signal quality monitoring, noise figure control, interference mitigation.
  • Assisting with weather, environmental, and surface reflections effects impacting signal path (radome maintenance, protective surfaces).
• Structural, Anchoring & Civil/Mechanical Systems
  • Inspecting and maintain antenna foundations, pedestals, radome structural integrity, anchoring systems.
  • Supporting civil/structural works associated with site, including radomes, support towers, site drainage, buildings, shelters.
  • Overseeing mechanical equipment: radome motors/hydraulic or pneumatic systems, radome seals..
• Power, Environmental & Facility Systems
  • Managing prime power (diesel generators, fuel systems), backup power, UPS, battery systems.
  • Maintaining HVAC, air handling, climate control, dehumidification, ventilation, fire suppression systems.
  • Monitoring environmental conditions inside RF shelters/rooms (temperature, humidity) critical to RF performance.
• Safety, Compliance & Regulatory
  • Ensuring site compliance with host nation electrical codes, HSE standards, safety policies (electrical, fire, hazardous substances).
  • Maintaining grounding, lightning protection bonding per standards.
  • Supporting audits, certifications, inspections, and ensure documentation is up to date.
• Lifecycle, Obsolescence & Upgrade Support
  • Tracking equipment lifecycles and obsolescence risk (spare parts availability, vendor support).
  • Assisting in preparing upgrade / replacement plans for aging or failing components.
  • Supporting integration of new equipment or enhancements (e.g. filter upgrades, RF path improvements, mechanical improvements).
• Operational Support & Incident Response
  • Providing fault diagnosis and corrective maintenance for station infrastructure and RF/SATCOM systems.
  • Supporting 24/7 or emergency response as required (depending on severity).
  • Liaising with operations, remote support, or central engineering for resolving issues beyond local scope.
• Documentation, Reporting & Interface
  • Maintaining configuration control: keep technical baselines, drawings, as-built documentation up to date.
  • Maintaining local logbooks, ITSM/Ticketing system entries, TT-Comms (or equivalent).
  • Producing monthly engineering support reports with activities, faults, corrective and preventive maintenance, recommendations, risk assessments.
  • Supporting the Principal Engineer with technical justifications, decision support, acceptance of delivered works, and briefing material.

Essential Skills, Experience and Certifications

• SATCOM Expertise: Minimum of three years of practical experience in SATCOM systems, including UHF, SHF, HF and EHF systems.
• Technical Expertise: Familiarity with modern military communication networks, including interfaces, protocols, and experience with SATCOM Operations.
• Customer Service and Incident Management: Experience in service management (incident, problem management, etc.) and a customer-focused approach in a control centre environment.
• Experience in test equipment usage (e.g. spectrum analyser, vector network analyser, oscilloscope, power meter) and ability to automatize measurements using different programs/programming languages (e.g. LabView, Matlab, Pyhton, C).
• NATO Environment: Prior experience working in a NATO or multinational military setting, with a solid understanding of NATO operational standards and protocols.

Education

• University Degree in Telecommunications, Electronics, or a related field, with at least two years of post-related experience or Higher Vocational Training with a minimum of five years of post-related experience.

Language

• English

Working Location

• The Hague, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

As a Maintenance and Operations Manager at Picnic, you own the Maintenance Engineer department at one of our automated sites. You lead teams of shift technicians, engineers and operators to deliver available and reliable equipment that run our automated Fulfilment centers. You work closely with the Site manager and Operations managers to turn site goals into daily action, develop strong operational leaders, and help build a high-performing, scalable operation. 

Our state of the art site Ridderkerk operates at high volume with a team of around 500 colleagues, giving you the opportunity to lead in our newest automated fulfilment environment.

What you’ll do 

• End-to-End Ownership: Take full responsibility for the long-term performance and KPI roadmap of your value stream, defining strategy and driving structural improvements in safety, quality, and efficiency.
  
  
• Hands-on Leadership: Lead the value stream day to day, coaching supervisors to effectively lead their captain teams, strengthening indirect leadership while ensuring performance targets are met.
  
  
• Data-Driven Process Optimization: Analyze workflows, identify bottlenecks, and implement improvements that increase efficiency, flow, and reliability.
  
  
• Continuous Improvement: Lead daily Kaizen and improvement initiatives, embedding a culture of operational excellence and accountability.
  
  
• Operational Standards and Execution: Maintain a clean, organized, and safe environment, applying 5S principles and reinforcing consistent standards across your teams.
  
  
• Cross-Functional Collaboration: Work closely with maintenance, engineering, planning, analysts, and last-mile teams to ensure seamless end-to-end operations.
  
  

What you bring 

• University degree in Supply Chain, Engineering, or related field

• 5+ years leadership experience, preferably in warehouse or automated operations

• Hands-on experience in automated or semi-automated fulfilment environments

• Lean and continuous improvement experience in complex operations

• Comfortable managing high-volume, high-SKU workflows

• Proven ability to lead teams of leaders and drive results

• Strong analytical skills, with a high level of competence in data analysis tools such as Tableau and Excel

• Willingness to occasionally step into operational shifts to stay close to the operation and support the team

• Fluency in English and Dutch 

Picnic perks

• You'll receive a competitive compensation package, including 25 vacation days per year to recharge your batteries

• The option to lease a car

• You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations

• A flexible company pension plan called “Doenpensioen” at a.s.r.

• Picnic laptop and smartphone 

• An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!

• The chance to work in an international environment with motivated team members & legendary company events

• Many internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external party

• We have Fulfilment Centres across The Netherlands in the following locations: Utrecht, Ridderkerk, Berkel en Rodenrijs, Dordrecht, Eindhoven, Zwolle, Heerenveen, Geldermalsen

In a nutshell

As an experienced technician, you’ll be working in our new Fulfilment Center in Dordrecht/Ridderkerk with cutting-edge intralogistics systems from top brands such as Apollo, Qimarox, and Regal Rexnord. Your insight and initiative are highly valued, and you’ll coach junior colleagues to help elevate the team, ensuring that tens of thousands of customer orders reach families on time every single day. Our Fulfilment Center operates 24/7, and you’ll work in a 5-shift rotation. During your shift, you’ll carry full responsibility for the maintenance and service of our systems.

The job:

• Troubleshooting: Identify and resolve both electrical and mechanical faults in technical systems, working closely with our operational supervisors.

• Technical collaboration: Work directly with machine suppliers to solve complex technical issues.

• Analysis and improvement: Analyze recurring issues, prevent future breakdowns, and implement structural improvements.

• Preventive maintenance: Plan and carry out scheduled maintenance to ensure maximum system uptime and reliability.

• Continuous optimization: Initiate and implement improvements to make our systems smarter and more efficient every day.

About you: 

• Technical degree (MBO level 3 or higher).
• 2–3 years of experience in a technical or maintenance position.
• Practical knowledge of electrical and mechanical systems, including measuring and camera systems.
• Interest in working with software tools such as CMMS and/or ICS/SCADA systems.
• VCA training and NEN 3140 certification are a plus.
• Strong communication skills and a collaborative mindset.
• You work independently, take initiative, and solve problems effectively.

Picnic perks

• Competitive salary based on experience and qualifications.
• Company car + travel allowance for commutes over 10 km (€0.21/km).
• 25 vacation days per year.
• Pension contributions start from day one.
• Training programs to further develop your technical and logistics expertise.
• Free meals and snacks on-site.
• A young, innovative start-up culture with over 50 nationalities!
• Fun team events, Picnic’s annual festival, Christmas party, and much more!

About the Team

The IT team is responsible for the internal systems, tooling, and support that keep Typeform running smoothly day to day. We work across identity and access, endpoint management, service management, SaaS administration, and employee productivity tooling.

This team partners closely with Security, People, Finance, Product Operations, and R&D to make sure Typeformers have secure, reliable, and well-governed systems. As Typeform continues to invest in AI-enabled ways of working, IT also plays an important role in preparing the internal infrastructure, workflows, and operational foundations that make safe AI adoption possible.

About the Role

We’re looking for a Senior IT Engineer to help strengthen the infrastructure and service management foundations behind Typeform’s internal operations.

This role is a mix of systems ownership, operational excellence, and workflow improvement. You’ll take on complex infrastructure and ITSM work, improve how our internal tools are managed, and reduce manual effort through automation and better process design. You’ll also help shape how IT supports the company’s move toward more AI-enabled productivity.

This is a strong fit for someone who enjoys improving internal systems at a structural level, is comfortable operating across a broad SaaS stack, and wants to make internal technology more reliable, secure, and scalable.

Things you will do:

• Own and resolve complex IT Infrastructure incidents and service requests, acting as an escalation point for IT Support and helping ensure SLOs and OLAs are met
• Administer, maintain, and improve core internal platforms including Okta, Atlassian, Google Workspace, Microsoft 365, Jamf, Intune, HiBob, Torii, Jira Service Management, and 1Password
• Design and implement automations for onboarding, offboarding, access management, device management, and other internal IT workflows
• Improve the IT service management foundation, including workflows, SLAs, asset data quality, service operations, and knowledge management
• Strengthen the quality and reliability of asset and license management data across systems such as Torii, Jamf, Intune, and Firstbase
• Contribute to internal IT projects such as migrations, upgrades, systems changes, and operational improvements with a focus on low-risk execution and clear communication
• Create and maintain clear, useful, AI-consumable documentation in Notion, including runbooks, troubleshooting guides, and architectural context
• Partner with stakeholders across Security, People, Finance, Product Operations, and R&D to assess risk, improve tooling, and support scalable internal operations
• Identify high-value opportunities to reduce toil, improve service quality, and introduce safe AI-assisted workflows in IT

What you already bring to the table:

• Several years of experience in Corporate IT, Internal IT, Systems Engineering, or a similar hands-on role in a modern SaaS or technology company
• Strong experience with identity and access management, ideally with Okta administration
• Strong experience with device management and endpoint operations across macOS and Windows, ideally using Jamf and Intune
• Experience administering a broad SaaS environment and owning internal systems beyond frontline support
• Solid ITSM foundations, including incident, request, change, and problem management in a practical SaaS environment
• Experience working with service desk and service management platforms, ideally Jira Service Management
• Strong troubleshooting skills across identity, endpoints, applications, and general corporate infrastructure
• Experience improving workflows through automation, integrations, APIs, webhooks, or low-code tooling
• Strong written and verbal communication skills, with the ability to work effectively with both technical and non-technical stakeholders
• A high level of ownership, good judgment, and a structured approach to problem-solving

Extra awesome:

• Advanced Atlassian or Jira Service Management experience, including workflow design, asset schemas, or service operations optimization
• Experience with HRIS to IT integrations such as HiBob to Okta and broader user lifecycle design
• Experience improving documentation systems and knowledge frameworks in tools like Notion
• Scripting experience in Python, Bash, or PowerShell for automation, reporting, or systems integration