We’re looking for an Account Engagement Specialist (AES) for the Pakistan market. This role will enable millions of SMBs and professional businesses in Pakistan to get paid globally through Payoneer’s fast, flexible, secure and cost‑efficient solutions. The AES drives proactive, playbook‑led, scaled customer engagement focused on adoption, early growth and light cross‑sell. This position operates in a mass‑engagement model supported by Ops, with additional outreach triggered by customer signals or inbound needs. This role reports to the Director of Customer Success for South Asia.

Lahore| Hybrid | Full Time

What you’ll do 

• Manage and grow existing client relationships in the B2B and ecommerce segments, helping build long‑term engagement with high‑value users.
• Strengthen existing relationships and create new ones through proactive, playbook‑driven engagement to maximize acquisition, retention and cross‑sell opportunities.
• Partner closely with Customer Success Managers by identifying and nurturing high‑potential customers that can transition into the CSM portfolio.
• Maintain accurate and up‑to‑date customer activity information within the CRM platform.
• Participate in events and BTL activities, representing Payoneer in industry forums to drive awareness and industry visibility.
• Create and articulate compelling value propositions in coordination with the marketing team.
• Develop long‑term strategic relationships with key stakeholders across multiple customer segments.

Who you are

• 2–3 years of experience in account management, business development or a relevant customer‑facing role.
• Fluent in Urdu and English; proficiency in other Asian languages is a plus.
• Bachelor’s degree, preferably in business, communications or a related field.
• Ability to understand the big picture, connect key business drivers and identify growth opportunities.
• Strong written and verbal communication skills suitable for scaled outreach.
• Ability to manage and engage a large portfolio of customers simultaneously.
• Proficiency with playbooks, automation tools and trigger‑based workflows.
• Highly data‑driven, detail‑oriented and equipped with strong analytical reasoning.
• Ability to identify patterns, signals and hidden opportunities across many accounts.
• Strong collaboration skills with Ops and cross‑functional partners.
• Ability to make decisions in a dynamic environment, anticipate needs and deliver results.
• High degree of organization, focus and ability to work under pressure.

Not a must but a great advantage:

• Experience with direct sales for small businesses engaged in cross-border trade.
• Experience in the ecommerce industry (platforms, logistics)
• Experience using Salesforce or a similar CRM system.
• Experience in the Payments and Banking industry.
• Experience with data analytics & BI tools.
• Experience in working and collaborating with remote teams to get things done.

Stronger candidates can be considered for Account Engagement Manger role 

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

What You will do (Responsibilities) :

• Build, test, and deploy AI agents across Finance, Credit, Procurement, and Operations.
• Convert business workflows into production-grade models and automated pipelines.
• Integrate LLMs with internal systems and data sources.
• Work with Product and Engineering to deliver measurable efficiency gains, accuracy improvements, and adoption.
• Maintain model quality, observability, and versioning.
• Ensure compliance with PDPL and internal security standards.

Who You are (Qualifications) : 

* Strong Python
* Experience with LLMs and vector stores
* Experience with model evaluation, fine-tuning, and prompt engineering
* Building and deploying AI services on cloud platforms
* Strong data skills
* Knowledge of workflow automation
* API design and integration
* Understanding of security, PDPL, and responsible AI handling
* Python, FastAPI, LangChain, Vertex AI or OpenAI APIs, Pinecone or equivalent vector DB, PostgreSQL, GitHub, Docker, Terraform, n8n or similar workflow tools, basic GCP or AWS services for deployment and monitoring

What we offer:

• Great opportunity to be part of a start-up with a lot of responsibility and independence early on and where you will have an impact on the entire business
• Attractive compensation package
• Access to tools helping with your learning and development
• Product first mindset
• The best idea wins; we are all ears when it comes to ways to do things better
• Exciting stock options 

Lahore | Hybrid | Full-time

What you’ll do 

• Develop and implement the country growth strategy to take Payoneer Pakistan to the next level. Ensuring alignment with the overall global business growth plan. Drive initiatives to achieve and exceed customer performance, growth, and penetration targets across existing and new product lines.
• Lead and guide the country’s strategy both in the short and long term and ensure it translates into the execution of new Business Development, customer engagement and improved processes.
• Identifying the next growth opportunities, partnerships and solutions that will unlock the next phase of growth in Pakistan.
• Comfortable operating in a matrix environment while providing strategic leadership.
• Business & Customer Diversification: Foster a curious and creative mindset to explore new business opportunities in untapped verticals. Engage with customers and prospects, gain insights into various industries, and leverage problem-solving abilities to drive growth.
• Market Expansion: Drive the development of new verticals and business lines to unlock opportunities to collaborate with larger customers and enterprises in Pakistan.
• Partnerships and Distribution Channels: Identify and develop new SMB acquisition opportunities through potential distribution channels like mobile wallets, affiliates, platforms, banks, and industry associations.
• Cross-Functional Collaboration: Effectively communicate market needs and growth potential to APAC and global organizational functions, ensuring alignment with product, marketing, customer journey, revenue operations, FP&A, and other relevant departments.
• Operational Support: Be well-versed in all aspects of the business, including operations, data analytics, marketing, and partnerships. Provide support as required, aligning with the company's corporate functions.
• Market Leadership and brand representation: Serve as the main point of contact for Pakistan in collaboration with other company business lines. Act as the face of Payoneer in Pakistan, monitoring competitive activities, and actively representing the company at events, in local media, on social networks, exhibitions, and other relevant occasions. Proactively providing thought leadership internally and externally.
• Executive Collaboration: Demonstrate exceptional leadership and collaboration skills within the executive team, contributing to the overall success and growth of the organization.

Who you are 

• Bachelor's degree in Business Administration, or a related field. MBA is an asset.
• Proven track record of successfully developing and executing business growth strategies in a similar leadership role. Strong executional mindset balanced with a commercial growth orientation.
• Experience in leading and motivating high-performing sales and account management teams.
• Proven experience in sales and/or business development in one or more of the following industries: payments, digital marketing/advertise-Commerce and/or cross-border logistics or cross-border business.
• Strong understanding of the Pakistan market and industry trends.
• Excellent communication and presentation skills, both in English and Urdu.
• Experience in growing business via direct sales, channels, and partnerships
• Strong marketing and businesses development capabilities
• Stakeholder management experience - Demonstrated ability to build and maintain strategic partnerships with key stakeholders.
• Ability to see the bigger picture.
• Excellent communication and presentation skills (written, listening, speaking, and reading)
• Ability to make decisions in a changing environment, anticipate future needs and drive results
• Creative problem-solving skills with a focus on innovation and business expansion.
• Proficiency in data analytics, sales motions and mechanics, and marketing strategies.
• Knowledge of the fintech industry and payment solutions is a plus.

For this role you are also:

• Commercial focus (numbers, data analytics).
• Good relationship management skills (Relationships builder).
• Problem solver – working cross functionally with stakeholders regionally and globally.
• High level of organization flexibility and focus and ability to work under pressure.
• Flexibility to travel within the country and internationally as relevant.

Not a must but a great advantage:

• MBA degree
• 8+ years of experience in a growth oriented role
• Experience in the Consulting or Business/Market development a plus
• Experience in multi-national working environment (collaborating with remote teams) an advantage
• Experience using salesforce.com or a similar CRM system a plus
• Experience with data analytics & BI tools a plus

#LI-SL3

What You will do (Responsibilities) :

• Lead end-to-end ML development across BRKZ. Build and deploy production models, LLM agents, and data-driven workflows that improve accuracy and cut manual work across Finance, Credit, Procurement, and Operations.
• Scope problems with Product and Ops, size impact, and turn workflows into measurable gains.
• Cover full-stack ML engineering and applied data science: data analysis, feature engineering, modelling, evaluation, and monitoring.
• Own model lifecycle, reliability, and PDPL compliance. 
• Guide standards for data quality and ML practices. Mentor ML and AI engineers.

Who You are (Qualifications) : 

* Expert Python and ML engineering.

* 5 to 8 years in ML engineering or applied AI with delivery in production environments
* Strong with LLMs, embeddings, RAG, and classical ML models.
* Skilled in data analysis, feature engineering, and evaluation.
* Experience building and scaling pipelines.
* Strong cloud deployment background.
* Able to quantify business impact and guide decisions.
* Strong communication and mentoring ability.
* Python, FastAPI, LangChain, Vertex AI or OpenAI APIs, TensorFlow or PyTorch, Scikit-learn, Pinecone or equivalent vector DB, Airflow or Prefect, GitHub, Docker, Terraform, PostgreSQL, BigQuery, n8n or similar workflow tools.

What we offer:

• Great opportunity to be part of a start-up with a lot of responsibility and independence early on and where you will have an impact on the entire business
• Attractive compensation package
• Access to tools helping with your learning and development
• Product first mindset
• The best idea wins; we are all ears when it comes to ways to do things better
• Exciting stock options