About the Role

The Associate Quote Desk Specialist is responsible for supporting Sales in the quoting process by creating and managing complex quotes, advising on complex quoting cases, accumulating and sharing expertise with internal teams and external teams on demand.​

What You’ll Do

• Perform quoting process for all complex use cases within the established process​
• Coordinate with teams involved in complex quoting cases: sales, renewals, deal desk, licensing, others​
• Ensure proactive engagement from Sales to have all the relevant details for proper quoting​
• Maintain up-to-date knowledge on current quoting policy, licensing and pricing, processes and products ​
• Act as a knowledge center for internal and external teams on quoting process and policies​
• Propose operations processes improvements that streamline quoting process and policy to improve internal collaboration and customer experience​
• Work with management to ensure operational processes & procedures are unified across regional teams to avoid confusion amongst the teams about role responsibilities and execution.
• Other duties as assigned.

What You’ll Bring

• Bachelor’s degree​ in business, finance, or related field
• Proven Experience in B2B Environment in coordination and administrative capacity​
• Fluent English (other languages are a plus (any experience in Sales/Renewals/Licensing and Order processing will be a plus)​
• Excellent communication skills, both written and verbal​
• Ability to understand the details, attention to detail, analytical skills​
• Good logical thinking skills​
• Ability to work with a large amount of information, in multitasking mode​
• Ability to work independently with limited direction in a fast-paced environment​
• Must be high energy, motivated self-starter​
• Ability to adapt to changes in roles and responsibilities​
• Organized, Responsible, Team Player.​
• Proficient in Microsoft Office, with aptitude to learn new software and systems

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3 

About the Role

The Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What You’ll Do

• Generates sales within assigned territory.
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed.
• Coordinates sales activities with partners and resellers to identify and close new business.
• Maximizes coverage within the defined region and penetrates organizations with Veeam products.
• Provides forecasting and account opportunity as needed.
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas.
• Teams up with regional field sales employees within the territory on planning and execution.
• Updates and maintains the Veeam CRM system (salesforce.com).
• Assists in training and mentoring junior staff and new hires towards a high performance and achievement
• Guides others in resolving complex issues in specialized area based on existing solutions or procedures
• Contributes to team meetings, keeping everyone up to date on new releases, industry news, and competition
• Coaches and develop other ISRs toward improved selling tactics, messaging, product positioning, winning against the competition
• Uses appropriate interpersonal styles and methods to inspire and guide individuals; gaining acceptance of ideas or plans

What You’ll Bring

• 5+ years business-to-business (B2B) sales experience of high-tech products/services is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3 

#LI-Hybrid

The opportunity:

The role of the Ops Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone.

This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be char

Scope of Duties:

• To execute end-to-end shipments handling (FCL, LCL, Export, Import), including booking, documentation, and milestone updates, ensuring key performance indicators are met.
• To create/manage the shipment details and maintain high data quality, ensuring that all systems are kept up to date promptly.
• To coordinate and communicate directly with all involved stakeholders to ensure shipments are on time based on the customer promise.
• To monitor, troubleshoot and escalate exceptions or discrepancies as required to ensure smooth operations at origin and destination
• To address root causes proactively and notify relevant person to prevent the recurrence of service gaps.
• To analyze operational data and provide reports to management with actionable insights.

What you will need:

• BA/BS degree in Supply Chain Management, Logistics, or related field.
• Minimum 2-5 years of experience in professional logistics, freight forwarding, ocean operations (Seafreight knowledge is a plus)
• Language requirements: Bahasa Malay + English + Mandarin
• Experience or Exposure to handle special cargo (reefer, DG, oversized) will be an advantage
• High attention to detail and accuracy in documentation, billing, and data entry
• Effective communication and interpersonal abilities
• A proactive, organized team player who thrives in a fast-paced, collaborative environment.

Role Summary:

The Senior Manager, Staffing Strategist drives efficiency across a portfolio of accounts by strategically resourcing staff across multiple APAC markets. This regional role collaborates with client operations, discipline leads, finance, senior leadership, talent teams, and other resource managers to plan, schedule, and allocate resources for successful delivery. It includes oversight of resourcing across various APAC countries, with specific guidance and support for the Malaysia-based team, ensuring alignment with regional strategies and best practices.

Skills and Experience

What you will do:

Demand

• Align to a book of business, agency, and/or accounts.
• Advise client teams on fulfilment timelines, roles, and staff plan recommendations.
• Own and ensure data accuracy for Workforce Planning.
• Understand and pivot between fulfilment channels (Talent Acquisition/Contracting/Resource Management) to align with client strategies.

Supply

• Collaborate with client teams to maintain accurate Staff Plans.
• Assemble and optimize the best possible team for clients.

Fulfilment

• Ensure fulfilment of staff plans across internal and external supply.
• Simplify client team interactions by aggregating needs between Resource Management and Talent Acquisition (including contract & offshore).

Execution & Monitoring

• Act as a central point of contact for client teams, clarifying staffing requirements.
• Continuously refine staffing fulfilment to enhance efficiency, minimize bottlenecks, and improve client experience.
• Monitor fulfilment progress, ensuring alignment with client needs and strategic goals.
• Utilize data and analytics to measure effectiveness and optimize staffing levels.

Key Responsibilities

• Partner with APAC team leads to assess staffing needs and develop resource plans for high-quality, timely delivery.
• Collaborate with client and discipline leadership to intake, prioritize, and allocate resources for new and existing business across the region.
• Monitor regional resourcing bandwidth and optimize utilization across multiple countries.
• Produce timely, accurate reports for regional/global stakeholders: utilization, billability, staffing plans, capacity, trends, forecasts, and timesheet compliance.
• Enable cross-market resource sharing within APAC and globally with other Resource Managers.
• Provide ongoing guidance to the Malaysia team to strengthen local resourcing practices and ensure regional/global alignment.
• Quarterly evaluate processes/structures to identify operational efficiency opportunities across markets.
• Conduct regular check-ins with resource and client managers to align staffing plans and address delivery challenges.
• Escalate key issues to stakeholders: staffing changes/rotations, retention/employee relations, workflow shifts, and projected hiring needs.
• Partner with Recruitment to identify gaps and initiate hiring/contractor requests when internal resources are insufficient.
• Maintain confidentiality regarding staffing decisions and internal movements.
• Support career development initiatives and facilitate internal mobility discussions across the region.

What you will need:

KNOWLEDGE AND EXPERIENCE

• Deep understanding of client needs, expectations, and staff plans.
• Expertise in Resource Management, Workforce Planning, and staffing solutions to advise client teams.
• Ability to maintain data accuracy for Workforce Planning and use analytics for data-driven decisions.
• Ability to handle confidential and sensitive information.
• Experience in managing, setting expectations, and communicating with senior stakeholders.

IMPACT AND ACCOUNTABILITY

• Crucial role in advising on fulfilment timelines and staff planning for effective client outcomes.
• Strategic recommendations to enhance client outcomes.
• Drive efficiency and reduce bottlenecks in the staff fulfilment process.

AUTONOMY AND MANAGEMENT

• High degree of autonomy in decision-making to align staffing with client needs.
• Serve as a central point of contact for client teams, ensuring clear communication with internal/external partners.
• Ability to collaborate, influence, and guide cross-functional teams towards effective staffing solutions.
• Demonstrated ability to resolve cross-functional conflicts and promote teamwork.

INNOVATION AND CREATIVITY

• Act as a trusted advisor, offering creative solutions to complex staffing challenges.
• Simplify client team interactions and facilitate clear communication between RM and TA functions.

About You
You are highly organized, process-driven, and proactive, with a collaborative and solution-oriented mindset, comfortable operating regionally across diverse markets.

Key Qualifications and Skills:

• 5–7 years of Resource Management experience.
• Agency environment experience, ideally supporting digital campaign delivery.
• Proven ability to effectively manage resources across multiple markets, including reporting utilization and resolving staffing conflicts.
• Comfortable with data: interpret metrics, identify trends, and translate insights into actionable plans.
• Strong experience working across APAC markets; experience supporting/guiding regional teams is highly valued.
• Strong communication skills to build relationships across all seniorities and geographies.
• Confident in conflict resolution and problem-solving.
• Ability to motivate and develop team members while maintaining delivery focus.
• Strong work ethic and ability to manage multiple priorities under pressure.
• Exceptional attention to detail, with a practical and resourceful approach.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

Job Overview:

We are seeking a Regional Biddable Planning Manager to lead performance strategy and planning across Social, Search, and Programmatic channels for regional and multi-market campaigns.

This role will focus on translating regional media strategy into biddable approaches, while ensuring consistency, quality, and performance across markets.

You will work closely with planning teams, local market teams, and specialist activation teams, acting as the bridge between strategy and execution to drive performance outcomes.

Role Responsibilities:

• Partner with regional planning teams to translate strategy into detailed biddable plans (channel mix, targeting, budget, phasing) across Social, Search, and Programmatic
• Define and apply biddable frameworks (audience, platform roles, budget allocation, measurement)
• Support and guide budget allocation and pacing to maximise efficiency and ROI
• Ensure consistency and best practices across markets, with flexibility for local adaptation
• Oversee activation teams to ensure accurate setup, execution quality, and alignment with strategy, including regular quality checks
• Monitor performance and lead test-and-learn initiatives (e.g. A/B testing, creative and audience experiments)
• Translate performance data into clear, client-friendly insights and recommendations
• Build strong relationships with clients, platform partners, and internal teams
• Stay up to date with platform developments and innovation opportunities

Qualifications:

• Strong background in digital planning and execution, particularly in Social, Search, and Programmatic.
• Minimum 5 years of experience in performance marketing or biddable media (Social, Search, Programmatic)
• Strong hands-on experience with major platforms (Google, Meta, TikTok, DV360)
• Experience working on regional or multi-market campaigns is preferred

Skills & Capabilities

• Strong understanding of biddable ecosystem, including targeting, bidding strategies, and optimisation levers
• Ability to translate strategy into performance-driven execution frameworks
• Strong analytical skills, with experience in data interpretation and performance optimisation
• Proficient in various data and analytics tools (GA4, MMP, CAPI, CRM Integration etc.)
• Ability to work across multiple stakeholders and markets, ensuring alignment and consistency
• Strong project management skills, managing multiple campaigns and timelines
• Excellent communication skills, with the ability to simplify complex data for stakeholders
• A test-and-learn mindset, driving continuous improvement and innovation
• Detail-oriented, with strong problem-solving capabilities.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Role Summary and Impact 

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients. 

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career. 

This is a hands-on execution role responsible for supporting the day-to-day activation, optimisation, and reporting of paid media campaigns across social and search platforms. You ensure campaigns are set up correctly, monitored closely, and optimised effectively, while delivering accurate reporting and actionable insights.  

Work closely with your Senior Executive and Performance Manager, you will build foundational excellence in campaign operations within luxury's brand portfolio. 

Key Deliverables 

• Daily campaign monitoring logs and pacing updates. 

• Weekly performance summaries for internal and client WIP calls. 

• Campaign QA checklists ensuring zero-error setup. 

• Weekly reporting reports with data accuracy checks. 

• Support for post-campaign reports (PCRs) and test summaries. 

Success Measures 

• Zero-error campaign setup and launch. 

• Timely and accurate reporting across all assigned campaigns. 

• Proactive identification of delivery risks and performance anomalies. 

• Consistent execution quality across markets and platforms. 

• Positive contribution to team knowledge-sharing and operational improvement. 

Skills and Experience 

• 0–1 year of experience in digital media, paid performance, or media agency environment; fresh graduates with strong internship experience welcome. 

• Foundational knowledge of social and search advertising platforms (Meta, TikTok, Google Ads). 

• Strong attention to detail with high standards for accuracy in data and reporting. 

• Proactive communicator who flags issues early and follows through on actions. 

• Ability to manage multiple tasks across clients and markets in a fast-paced environment. 

• Curiosity about the digital media landscape and eagerness to learn. 

• Interest in luxury and premium brands is a plus. 

• Empowered to bring your authentic self to work, contribute to great teamwork and be a great human being. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

Role Summary and Impact 

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients. 

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career. 

This is a hands-on execution role responsible for supporting the day-to-day activation, optimisation, and reporting of paid media campaigns across social and search platforms. You ensure campaigns are set up correctly, monitored closely, and optimised effectively, while delivering accurate reporting and actionable insights.  

Work closely with your Senior Executive and Performance Manager, you will build foundational excellence in campaign operations within luxury's brand portfolio. 

Key Deliverables 

• Daily campaign monitoring logs and pacing updates. 

• Weekly performance summaries for internal and client WIP calls. 

• Campaign QA checklists ensuring zero-error setup. 

• Weekly reporting reports with data accuracy checks. 

• Support for post-campaign reports (PCRs) and test summaries. 

Success Measures 

• Zero-error campaign setup and launch. 

• Timely and accurate reporting across all assigned campaigns. 

• Proactive identification of delivery risks and performance anomalies. 

• Consistent execution quality across markets and platforms. 

• Positive contribution to team knowledge-sharing and operational improvement. 

Skills and Experience 

• 0–1 year of experience in digital media, paid performance, or media agency environment; fresh graduates with strong internship experience welcome. 

• Foundational knowledge of social and search advertising platforms (Meta, TikTok, Google Ads). 

• Strong attention to detail with high standards for accuracy in data and reporting. 

• Proactive communicator who flags issues early and follows through on actions. 

• Ability to manage multiple tasks across clients and markets in a fast-paced environment. 

• Curiosity about the digital media landscape and eagerness to learn. 

• Interest in luxury and premium brands is a plus. 

• Empowered to bring your authentic self to work, contribute to great teamwork and be a great human being. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

Executive, Implementation & Activation  

Role Summary and Impact 

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients. 

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career. 

This is a hands-on execution role responsible for supporting the day-to-day activation, optimisation, and reporting of paid media campaigns across social and search platforms. You ensure campaigns are set up correctly, monitored closely, and optimised effectively, while delivering accurate reporting and actionable insights.  

Work closely with your Senior Executive and Performance Manager, you will build foundational excellence in campaign operations within luxury's brand portfolio. 

Key Deliverables 

• Daily campaign monitoring logs and pacing updates. 

• Weekly performance summaries for internal and client WIP calls. 

• Campaign QA checklists ensuring zero-error setup. 

• Weekly reporting reports with data accuracy checks. 

• Support for post-campaign reports (PCRs) and test summaries. 

Success Measures 

• Zero-error campaign setup and launch. 

• Timely and accurate reporting across all assigned campaigns. 

• Proactive identification of delivery risks and performance anomalies. 

• Consistent execution quality across markets and platforms. 

• Positive contribution to team knowledge-sharing and operational improvement. 

Skills and Experience 

• 0–1 year of experience in digital media, paid performance, or media agency environment; fresh graduates with strong internship experience welcome. 

• Foundational knowledge of social and search advertising platforms (Meta, TikTok, Google Ads). 

• Strong attention to detail with high standards for accuracy in data and reporting. 

• Proactive communicator who flags issues early and follows through on actions. 

• Ability to manage multiple tasks across clients and markets in a fast-paced environment. 

• Curiosity about the digital media landscape and eagerness to learn. 

• Interest in luxury and premium brands is a plus. 

• Empowered to bring your authentic self to work, contribute to great teamwork and be a great human being. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

Role Summary and Impact 

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients. 

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career. 

This is a hands-on execution role responsible for supporting the day-to-day activation, optimisation, and reporting of paid media campaigns across social and search platforms. You ensure campaigns are set up correctly, monitored closely, and optimised effectively, while delivering accurate reporting and actionable insights.  

Work closely with your Senior Executive and Performance Manager, you will build foundational excellence in campaign operations within luxury's brand portfolio. 

Key Deliverables 

• Daily campaign monitoring logs and pacing updates. 

• Weekly performance summaries for internal and client WIP calls. 

• Campaign QA checklists ensuring zero-error setup. 

• Weekly reporting reports with data accuracy checks. 

• Support for post-campaign reports (PCRs) and test summaries. 

Success Measures 

• Zero-error campaign setup and launch. 

• Timely and accurate reporting across all assigned campaigns. 

• Proactive identification of delivery risks and performance anomalies. 

• Consistent execution quality across markets and platforms. 

• Positive contribution to team knowledge-sharing and operational improvement. 

Skills and Experience 

• 0–1 year of experience in digital media, paid performance, or media agency environment; fresh graduates with strong internship experience welcome. 

• Foundational knowledge of social and search advertising platforms (Meta, TikTok, Google Ads). 

• Strong attention to detail with high standards for accuracy in data and reporting. 

• Proactive communicator who flags issues early and follows through on actions. 

• Ability to manage multiple tasks across clients and markets in a fast-paced environment. 

• Curiosity about the digital media landscape and eagerness to learn. 

• Interest in luxury and premium brands is a plus. 

• Empowered to bring your authentic self to work, contribute to great teamwork and be a great human being. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-promoted

Role Summary and Impact 

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients. 

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career. 

This is a hands-on execution role responsible for supporting the day-to-day activation, optimisation, and reporting of paid media campaigns across social and search platforms. You ensure campaigns are set up correctly, monitored closely, and optimised effectively, while delivering accurate reporting and actionable insights.  

Work closely with your Senior Executive and Performance Manager, you will build foundational excellence in campaign operations within luxury's brand portfolio. 

Key Deliverables 

• Daily campaign monitoring logs and pacing updates. 

• Weekly performance summaries for internal and client WIP calls. 

• Campaign QA checklists ensuring zero-error setup. 

• Weekly reporting reports with data accuracy checks. 

• Support for post-campaign reports (PCRs) and test summaries. 

Success Measures 

• Zero-error campaign setup and launch. 

• Timely and accurate reporting across all assigned campaigns. 

• Proactive identification of delivery risks and performance anomalies. 

• Consistent execution quality across markets and platforms. 

• Positive contribution to team knowledge-sharing and operational improvement. 

Skills and Experience 

• 0–1 year of experience in digital media, paid performance, or media agency environment; fresh graduates with strong internship experience welcome. 

• Foundational knowledge of social and search advertising platforms (Meta, TikTok, Google Ads). 

• Strong attention to detail with high standards for accuracy in data and reporting. 

• Proactive communicator who flags issues early and follows through on actions. 

• Ability to manage multiple tasks across clients and markets in a fast-paced environment. 

• Curiosity about the digital media landscape and eagerness to learn. 

• Interest in luxury and premium brands is a plus. 

• Empowered to bring your authentic self to work, contribute to great teamwork and be a great human being. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-promoted

Role Summary and Impact 

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients. 

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career. 

This is a hands-on execution role responsible for supporting the day-to-day activation, optimisation, and reporting of paid media campaigns across social and search platforms. You ensure campaigns are set up correctly, monitored closely, and optimised effectively, while delivering accurate reporting and actionable insights.  

Work closely with your Senior Executive and Performance Manager, you will build foundational excellence in campaign operations within luxury's brand portfolio. 

Key Deliverables 

• Daily campaign monitoring logs and pacing updates. 

• Weekly performance summaries for internal and client WIP calls. 

• Campaign QA checklists ensuring zero-error setup. 

• Weekly reporting reports with data accuracy checks. 

• Support for post-campaign reports (PCRs) and test summaries. 

Success Measures 

• Zero-error campaign setup and launch. 

• Timely and accurate reporting across all assigned campaigns. 

• Proactive identification of delivery risks and performance anomalies. 

• Consistent execution quality across markets and platforms. 

• Positive contribution to team knowledge-sharing and operational improvement. 

Skills and Experience 

• 0–1 year of experience in digital media, paid performance, or media agency environment; fresh graduates with strong internship experience welcome. 

• Foundational knowledge of social and search advertising platforms (Meta, TikTok, Google Ads). 

• Strong attention to detail with high standards for accuracy in data and reporting. 

• Proactive communicator who flags issues early and follows through on actions. 

• Ability to manage multiple tasks across clients and markets in a fast-paced environment. 

• Curiosity about the digital media landscape and eagerness to learn. 

• Interest in luxury and premium brands is a plus. 

• Empowered to bring your authentic self to work, contribute to great teamwork and be a great human being. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-promoted

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with strong technical acumen are key in this role. As a Customer Success Specialist, you’ll operate in a pooled Success model to provide scaled coverage for customers without a Named Customer Success Engineer (CSE). You will respond to usage, churn, and expansion triggers from the customer health dashboard to drive adoption, outcomes, and growth for Veeam Data Cloud (VDC) and related offerings across the Veeam portfolio, including Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, and Kasten by Veeam.

What You’ll Do

• Monitor data risk and vulnerabilities using telemetry and recurring touchpoints; conduct platform health checks and report trends, applying the Veeam Data Resilience Maturity Model (DRMM) to track improvements.
• Plan and facilitate success sessions and QBRs; review business outcomes and align them to product adoption; highlight ROI achieved and potential gains with additional modules or seats.
• Manage churn risk by building proactive protection plans; advocate for customers; recommend alternative products or configurations for at-risk accounts; launch CSAT surveys; coordinate customer case studies.
• Identify and articulate expansion opportunities; review consumption trends; schedule expansion checkpoints with or without Account Executive (AE) coordination; convert signals into qualified opportunities.
• Connect adoption recommendations across VDC and adjacent offerings (Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, Kasten by Veeam) to maximize resilience, visibility, and orchestrated recovery outcomes.
• Capture feedback from exit interviews for churned customers (cloud reliability, latency, user experience); synthesize learnings to improve scaled journeys and program playbooks.
• Collaborate with Sales, Marketing, and CSEs to execute scaled campaigns and journeys that increase utilization, adoption, and customer health; ensure updates are reflected in Gainsight and reporting.
• Operate within a pooled coverage model focused on Velocity and Commercial–Inside segments for customers without a Named CSE.

What You’ll Bring

• 2–5 years in Customer Success operations or Program Management, ideally within data protection or cyber-resilience solutions.
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; MBA preferred with prior experience at a technical company.
• Proficiency with digital CS platforms (e.g., Gainsight), marketing automation tools (e.g., Marketo), and scaled journey execution; familiarity with CRM (e.g., Salesforce) and BI/reporting is a plus.
• Working knowledge of Veeam offerings: Veeam Data Cloud and at least one of Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, or Kasten by Veeam.
• Strong analytical skills to interpret telemetry, health scores, and consumption data; ability to translate insights into clear success plans and actions.
• Experience facilitating QBRs, building ROI narratives, and creating customer-facing artifacts (e.g., case studies, best practices).
• Effective communication and stakeholder management skills; comfortable collaborating across Sales, Marketing, and Customer Success functions.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The Systems Engineer works closely with the Sales Team in breaking down technical barriers to sales.

Responsibilities include the ability to present Veeam messaging to varying numbers and levels of decision makers, including but not limited to CXO, chief architects and IT management. You will be responsible for the creation of content and delivery of demonstrations to support this Veeam messaging (in conjunction with Channel Partners). The role also may contain an important element of channel training to enable partners to be able to (independently) position and resell to their customers. The successful candidate will be a self-motivated, technically competent Veeam presales sales engineer with a track record of partnering with other groups within the sales and support organisation to close sales. The role will require strengths and a background in defining architectural strategies to guide customers toward the adoption of Veeam technologies.

The Systems Engineer is a primarily customer focused technical role that is responsible for working closely with the field sales and channel department to help inform, enthuse and apprise partners, resellers and end users of our product offerings. This field-based role is as much about being evangelical for Veeam as being a great technical resource.

The Systems Engineer acts in a consultative fashion and should be looked to as the expert in all of the products by sales, channel and other systems engineers. An influencer at all levels internally and externally with a highly autonomous approach and self-driven attitude.

What You’ll Do

• Perform live customer meeting presentations and demonstrations
• Implement and manage POC’s to technical closure
• Lead generation activities such as events, webinars, user groups etc.
• Understand and negotiating with customer/partner for the technical requirements
• Virtualisation community engagement is strongly encouraged
• Perform online demonstrations
• Working closely with the sales department to secure new partners and customers
• Working closely with the development department to provide customer feedback
• Providing pre-sales support as they evaluate Veeam software

What You’ll Bring

• Bachelor’s degree (or a combination of education and experience will be considered)
• Five or more years of solution sales experience
• Data Protection experience strongly desired
• Demonstrated experience with virtualisation technologies
• Experience working with monitoring tools such as System Center is a bonus
• Experience in data life cycle management with IT audit requirements
• Strong presentation skills
• Excellent verbal and written communication skills; must be able to present to groups
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
• Ability to adapt to changes in roles and responsibilities
• Ability to travel within the region as required

What You’ll Get  

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. You will partner with Customer Success Engineers (CSEs) and Account Executives (AEs) to drive customer outcomes across security-related products and use cases within the Veeam Data Platform (VDP). You’ll lead readiness checks, data modeling, and risk conversations with CISO/CIO stakeholders, while monitoring telemetry and maturity against the Veeam Data Resilience Maturity Model (DRMM) to optimize posture and identify expansion opportunities.  

What You’ll Do

• Engage customers on security-related products, architectures, and risk topics across the Veeam Data Platform (VDP).
• Run readiness checks and lead data modeling to validate solution design and accelerate decisions.
• Monitor attack surfaces and vulnerabilities (including DRMM scoring), track telemetry or recurring inspection signals, report trends, and capture potential health checks.
• Validate designs to de-risk adoption and accelerate time to value.
• Identify and articulate expansion opportunities; review consumption trends and schedule checkpoint reviews (with or without AE coordination).
• Engage CISO/CIO stakeholders for risk, status, and opportunity discussions; synthesize inputs from account health and CSE-led QBRs.
• Support AEs on security- and AI-driven expansion motions; influence roadmap priorities with CSE counterparts.
• Operate as a pooled resource covering Enterprise and Commercial-Named accounts (generally $100K+ ARR), typically at a 1 Security Success Engineer to 6–8 CSE coverage ratio.
• Note: Not the primary owner for Onboarding motions nor directly responsible for Renewals

What You’ll Bring

• 5+ years of experience in engineering architecture for cybersecurity-related products (e.g., Security Engineer/Architect, Cloud Solution Architect, MLOps/ML Engineer).
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; advanced degree is a plus.
• Relevant certifications (e.g., CompTIA Security+, CISSP, or equivalent).
• Expertise in data security and governance, including DSPM/DLP; familiarity with AI/ML architectures.
• Demonstrated ability to engage CISO/CIO stakeholders on risk, resilience, and modernization roadmaps.
• Hands-on experience with solution design, POCs, telemetry monitoring, and maturity modeling (DRMM familiarity is a plus).
• Strong communication, stakeholder management, and cross-functional collaboration skills.
• VMCE certification (can be completed after joining)

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value.

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership.

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
• VMCE certification required (may be completed post-hire within an agreed timeframe).
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
• Excellent communication, cross-functional collaboration, and stakeholder management skills.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

The Assistant Manager, Client Growth acts as a strategic consultant, partnering with internal media planning teams to align WPP Media Solutions with client objectives. This role focuses on driving internal adoption of solutions, translating client briefs into actionable strategies, and providing expert guidance on the programmatic ecosystem without managing direct campaign execution.

Strategic Consulting & Solutions Design

• Partner with media planning teams to evaluate client briefs and recommend the most effective media solutions to meet campaign objectives.
• Develop and implement 12-month solution integration plans for designated agencies and clients.
• Identify opportunities for solution adoption, manage a pipeline of upcoming client campaigns, and drive the internal integration of specific Advertising Technology (AdTech) products.
• Act as a subject matter expert for WPP Media Solutions, educating internal teams on programmatic capabilities and ecosystem dynamics.
• Monitor industry trends and analyze competitor offerings to inform solution positioning and strategic recommendations.

Stakeholder Management & Strategy

• Interpret client briefs to design tailored media strategies that align with overarching business goals.
• Ensure internal planning teams receive proactive updates, including product capability documentation, industry updates, and new solution playbooks.
• Manage relationships with internal stakeholders, ensuring alignment across cross-functional teams to design cohesive media campaigns.
• Articulate complex media strategies and present technical data to planning teams and clients in a clear, persuasive manner.

Process & Governance

• Supervise the internal recommendation and approval process to ensure adherence to strategic best practices.
• Monitor strategic delivery workflows to ensure all internal and external Service Level Agreements (SLAs) are met or exceeded.

Skills and Experience

Required Experience

• 1 to 2 years of experience navigating the programmatic advertising ecosystem, possessing a strong theoretical and practical understanding of how platforms like Demand-Side Platforms (DSPs) operate.
• Demonstrated background in media planning, solutions consulting, or client strategy within the AdTech industry.
• Proven track record of advising internal teams or client stakeholders on media strategy and platform capabilities.

Core Competencies

• Strategic Communication: Ability to translate complex data and programmatic concepts into actionable insights for non-technical stakeholders and planning teams.
• Cross-Functional Collaboration: Skilled at coordinating with multiple internal teams (such as trading and analytics) to ensure the proposed media strategies are viable and aligned with client goals.
• Brief Translation: Proficiency in converting high-level client objectives into tactical, platform-specific media recommendations.
• Technological Proficiency: Familiarity with leveraging Artificial Intelligence (AI) tools to enhance strategy development, optimize planning workflows, and automate routine tasks.

#L1-Promoted

Role Summary and Impact

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients.

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.

 WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career.

The Senior Manager, Cross-Channel Implementation & Activation is a senior delivery role responsible for the overall quality, consistency, and strategic direction of implementation planning and campaign activation across a larger client portfolio. Working within a pod structure, you operate with a high degree of autonomy — owning the end-to-end campaign workflow, setting the standard for implementation best practice, and serving as the escalation point for complex delivery challenges within your pod.

You work closely with your Director and collaborate across client servicing, planning, and specialist teams to ensure every campaign is planned with rigour, activated with precision, and reported with clarity. Your seniority is reflected not through layers of management but through the depth of your expertise, the scale of your accountability, and your ability to drive quality and innovation across a broader portfolio.

Responsibilities

Brief Management & Planning

• Review incoming briefs from the client servicing team, ensure all gaps and questions are addressed, and confirm the brief is ready for planning.
• Lead the end-to-end implementation planning process across the portfolio — overseeing Senior Executive output, reviewing plans at each stage, and ensuring strategic alignment throughout.
• Serve as the quality gate on implementation plans before they are shared with client servicing for client distribution — ensuring accuracy, strategic cohesion, and consistency with agreed objectives.
• Receive consolidated client feedback, direct plan revisions with the Senior Executive, and ensure updated plans are returned promptly to client servicing.
• Communicate plan approvals from client servicing to the Senior Executive and ensure the team is ready to move to build.
• Set and continuously refine implementation planning standards and frameworks across the pod, ensuring a consistently high-quality approach.

Campaign Build, Activation & QA

• Receive campaign structure from client servicing, ensure the team is fully briefed, and confirm SLA timelines are in place and achievable.
• Maintain oversight of campaign build progress, staying informed of any risks to delivery or timelines and acting swiftly to resolve them.
• Check budgets across all active campaigns to ensure full alignment with the approved media plan before going live.
• Conduct final QA review and sign-off on all campaign builds before previews are passed to client servicing for client review.
• Receive client approval or feedback from client servicing, coordinate all required changes with the team, and confirm final campaign activation.
• Serve as the escalation point for complex QA issues, activation discrepancies, or delivery challenges within the pod.

Optimisation & Performance

• Maintain a portfolio-level view of campaign pacing, performance, and delivery risks — proactively identifying issues and directing the team to address them.
• Lead in-flight optimisation decisions across accounts, ensuring campaigns are consistently delivering against client KPIs.
• Drive a structured testing culture within the pod — championing experimentation across channels, formats, audiences, and bidding strategies, and ensuring learnings inform future planning.
• Conduct the final review and sign-off on all performance and post-campaign reports before they are shared with client servicing, ensuring reports are insightful, accurate, and go beyond surface-level metrics.

Platform & Innovation

• Maintain expert-level knowledge across key platforms — programmatic, paid social, paid search, and emerging channels — and act as the senior platform authority within the pod.
• Lead engagement with media partners, platform representatives, and WPP Media's internal product teams to identify innovations and new capabilities relevant to client needs.
• Drive the adoption of new platforms, betas, and activation approaches across the pod, keeping the agency ahead of the curve.

Client & Stakeholder Engagement

• Engage with clients on escalated delivery matters, complex planning questions, and senior performance conversations — providing clear direction and senior-level assurance.
• Partner with client servicing leads to ensure the pod is well-aligned with client expectations across all accounts.
• Contribute to QBRs, planning presentations, and senior client meetings where implementation expertise and campaign performance insight is required.

Team & Collaboration

• Provide day-to-day direction and guidance to the Senior Executive within the pod, supporting their development through clear feedback and coaching in the flow of work.
• Collaborate closely with client servicing, planning, data, and specialist teams to ensure seamless delivery across the full campaign lifecycle.
• Contribute positively to broader team initiatives, best practice sharing, and ways of working improvements across the implementation and activation function.

Finance & Compliance

• Ensure all bookings, loadings, budget reconciliations, proforma checks, and billing processes across the pod are completed accurately and on time.
• Maintain full financial compliance across active accounts and escalate discrepancies promptly.

Skills and Experience

• 6–8 years of media agency experience with a strong background in implementation planning and campaign activation.
• Proven ability to independently own and elevate implementation planning and activation output across a broader client portfolio.
• Expert-level platform knowledge across multiple channels — programmatic (DV360, The Trade Desk), paid social (Meta, TikTok, LinkedIn, Snapchat), paid search (Google Ads, SA360), and ad serving (CM360, Flashtalking).
• Track record of setting implementation standards and driving consistent quality across a team or portfolio.
• Comfortable engaging with senior clients and internal stakeholders on complex delivery, planning, and performance matters.
• Strong commercial awareness — able to connect campaign performance to client business outcomes.
• Excellent analytical and problem-solving skills — comfortable operating at portfolio level and diving into detail when required.
• Strong communicator — able to represent the pod credibly in senior forums and client settings.
• A balance of strategic thinking and hands-on delivery — equally at home shaping a planning framework as resolving an in-flight issue.
• Genuine passion for platforms, innovation, and staying ahead of the media landscape.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Role Summary and Impact

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients.

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.

 WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career.

The Senior Executive is the operational backbone of the performance pod, accountable for end-to-end campaign delivery from brief interpretation through to campaign close.

This is not a pure oversight role: you are hands-on across platforms while also leading execution quality, owning reporting integrity, and directing optimisation decisions across assigned Maisons.

You translate the media plan into campaigns across platforms, build and QA campaigns personally, oversee activation, drive optimisation, and QC reports before it reaches the performance and client growth team.

Work closely with the executive as a team to deliver efficiently and troubleshoots operation hurdles, and ensures every deliverable meets the standard.

Key Deliverables

• Internal briefs translating client requirements into implementation-ready direction.
• Understand Media planning across channels with audience, budget, and phasing logic if needed
• Hands on Campaign Execution across all platforms ( Meta, Tiktok, Pinterest, Google) with tagging details done accurately.
• Campaign QA ensuring zero-error activation.
• Weekly pacing notes and campaign health updates.
• Weekly performance reports with insights, optimisation recommendations, and strategic commentary.
• A/B test summaries with documented learnings.
• Post-campaign reports (PCRs) with actionable insights.

Success Looks like:

• End-to-end campaign execution delivered on-time with zero critical errors.
• Reporting signed off with accurate data, clear insights, and actionable recommendations.
• Proactive identification and resolution of optimisation opportunities before they become escalations.
• Demonstrated upskilling impact on Executives within the pod.
• Strong client confidence at working level with trusted as the go-to for performance updates and operational questions.
• Evidence-based optimisation decisions that drive measurable improvements in campaign KPIs.

Skills and Experience

• 2–4 years of experience in digital media, paid performance, or media agency environment with demonstrated campaign lifecycle ownership.
• Hands-on proficiency across Meta Ads Manager, Google Ads, TikTok Ads, and/or programmatic platforms (DV360, TTD).
• Strong analytical skills with the ability to translate data into performance narratives and strategic recommendations.
• Proven ability to manage multiple campaigns across clients and markets simultaneously with high accuracy.
• Well-developed media landscape knowledge; confidently able to articulate current audience insights and platform capabilities.
• Experience mentoring or guiding junior team members on execution quality and reporting standards.
• Proactive, solutions-oriented communicator who leads with recommendations, not just flags.
• Passion for the luxury and premium brand space is a plus.
• Empowered to bring your authentic self to work, and contribute to great teamwork.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

#L1-Promoted

Role Summary and Impact

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients.

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.

 WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career.

The Manager, Cross-Channel Implementation & Activation is a core delivery role responsible for shaping and executing best-in-class implementation plans and campaign activation across multiple channels and platforms. You own the quality, accuracy, and performance of campaign output across your client portfolio — from reviewing briefs and leading the planning process, through to campaign build oversight, QA sign-off, and final reporting.

You are the central point of accountability across the implementation and activation workflow, ensuring every stage — from brief to live to wrap — is delivered with precision, strategic alignment, and clear communication with the client servicing team. You work closely with your Senior Manager/Performance lead and develop and direct your Senior Executive to maintain standards and meet SLAs throughout.

Responsibilities

Brief Management & Planning

• Review incoming briefs from the client servicing team, address any gaps or questions, and confirm the brief is ready to move into planning.
• Lead and oversee the end-to-end media planning process — directing the Senior Executive, reviewing output at each stage, and ensuring strategic alignment throughout.
• Review completed media plans, confirm they are accurate and ready for distribution, and share with the client servicing team for client review.
• Receive consolidated client feedback from the client servicing team, direct plan revisions with the Senior Executive, and ensure the updated plan is returned promptly for client distribution.
• Receive and communicate plan approval confirmation from client servicing to the Senior Executive, ensuring the team is aligned and ready to move to build.

Campaign Build & Activation

• Receive campaign structure from the client servicing team, ensure the team is fully briefed, and confirm SLA timelines are understood and achievable.
• Stay informed of campaign build progress, proactively flagging any risks to delivery or timelines.
• Check budgets across all active campaigns to ensure full alignment with the approved media plan before going live.
• Conduct the final QA review and sign-off on all campaign builds before previews are shared with the client servicing team for client review.
• Receive client approval or feedback from client servicing, coordinate all required changes with the team, and confirm final campaign activation.

Optimisation & Performance

• Remain informed on pacing performance and any budget or delivery risks across active campaigns, taking action or escalating where necessary.
• Lead in-flight optimisation decisions — monitoring campaign performance, diagnosing issues, and directing the team to make adjustments that maximise delivery against client KPIs.
• Drive a culture of testing — identifying opportunities across audiences, formats, placements, and bidding strategies to continuously improve performance.

Reporting

• Conduct the final review and sign-off on all post-campaign and performance reports before they are shared externally.
• Ensure reports are accurate, insight-driven, and clearly articulate performance, learnings, and recommendations.
• Share approved reports with the client servicing team in a timely manner, in line with agreed reporting cadences.

Platform & Partner Expertise

• Maintain deep, up-to-date knowledge of platform capabilities, product updates, betas, and best practices across key channels — programmatic, paid social, paid search, and beyond.
• Build and maintain strong relationships with media partners and publishers to stay ahead of innovation and surface opportunities for clients.
• Engage with WPP Media's internal product and technology teams to identify and apply proprietary solutions where relevant to client briefs.

People & Team Leadership

• Manage and develop the Senior Executive, providing clear direction, regular feedback, and stretch opportunities.
• Manage team workload across the full campaign lifecycle, ensuring quality, accuracy, and SLA compliance at every stage.
• Collaborate effectively with client servicing, planning, data, and specialist teams to ensure seamless end-to-end delivery.

Finance & Compliance

• Ensure all bookings, loadings, budget reconciliations, account queries, and monthly proforma checks are completed accurately and on time.
• Maintain oversight of financial compliance across all active accounts, escalating discrepancies promptly.

Skills and Experience

• 4–5 years of media agency experience with a strong focus on implementation planning and campaign activation.
• Proven ability to lead the end-to-end implementation planning process — from brief review through plan sign-off, build oversight, and final QA.
• Deep hands-on platform expertise across two or more channels —paid social (Meta, TikTok, LinkedIn, Snapchat), paid search (Google Ads, SA360), or programmatic (DV360, The Trade Desk).
• Experience working within a structured workflow involving client servicing, planning, and activation teams — comfortable owning your stage of the process and collaborating effectively across functions.
• Strong QA mindset — high attention to detail with a zero-tolerance approach to errors in plans, campaign builds, and reports before they reach clients.
• Confident managing and directing junior team members, with clear communication and a coaching approach.
• Analytical ability to monitor pacing, identify delivery risks, and make timely optimisation decisions.
• Well-organised with the ability to manage multiple campaigns, briefs, and team priorities simultaneously without compromising on quality.
• Proactive problem-solver who takes ownership and drives resolution.
• Genuine passion for platforms, ad tech, and the craft of implementation.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

#L1-Promoted

Role Summary and Impact

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients.

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.

 WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career.

The Senior Implementation & Activation Executive plays a crucial role in delivering client success across all aspects of campaign implementation, platform planning, optimisation, monitoring, and reporting. Working closely with your Manager, you will produce best-in-class activation solutions, bring platform expertise to the table, and deliver consistently against client targets.

Responsibilities

Clients

• Develop a solid understanding of client challenges, objectives, and initiatives.
• Build relationships with clients at the activation level and contribute to a reputation for outstanding service.
• Maintain clear knowledge of in-scope services and the process for managing work beyond scope.

Platform Planning & Activation

• Support the development of integrated media plans including channel strategy, audience targeting, and budget allocation.
• Lead the booking, loading, optimising, and tracking of client campaigns with immaculate attention to detail and in line with best practice.
• Serve as a platform expert across key channels —paid social, paid search, Programmatic and emerging media.
• Engage with media partners and internal product teams (including WPP Media proprietary solutions) to stay current and identify opportunities for clients.
• Bring innovation to planning and activation by leveraging market insights, platform betas, and new formats.
• Contribute to post-campaign analysis reports with meaningful channel-level insights and recommendations.

Finance & Compliance

• Ensure all financial and compliance processes — bookings, loadings, account queries, and monthly proforma checks — are completed with 100% accuracy.

People

• Communicate and collaborate openly with internal & external stakeholders on delivery and reporting.
• Contribute positively to team meetings, leading relevant sections and owning follow-ups.

Skills and Experience

• 2–3 years of media agency experience in implementation, activation, or media planning.
• Hands-on platform knowledge across one or more of: paid social (Meta, TikTok, LinkedIn), paid search (Google Ads, SA360), DSPs (DV360, The Trade Desk)
• Up-to-date understanding of the media landscape and audience insights across channels.
• Strong attention to detail and accuracy — essential for both campaign execution and financial compliance.
• Proficient in Microsoft Excel (pivot tables, formulas, dashboards); comfortable working with data to surface insights.
• Good communicator — clear, confident, and collaborative across client and internal interactions.
• Proactive, organised, and calm under pressure with strong time management skills. Experience in luxury is a big plus
• Genuine passion for media, platforms, and staying ahead of industry developments .

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

#L1-Promoted

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact 

Reporting of the role: This role reports to the Head of Media Practices &  works closely with Head of ecommerce, WPP Media APAC 

Role Description 

The Director of ecommerce brings thought leadership in full funnel commerce strategy and planning, ecommerce campaign management, DTC, and retail media expertise to the WPP Media, delivering best-in-class solutions across our client teams. 

This role will understand the capabilities of commerce platforms including retail media networks and AdTech partners and will assist in solving complex business problems through simplified POVs. The role will identify product, process, or solution opportunities based on client needs and unlocking new growth opportunities across channels for clients. 

This role will have the opportunity to work across multiple client accounts, Affiliate and influencer marketing teams, performance marketing, retail, tech and analytics partners, and support highly dynamic cross-functional project teams.  This role is designed to deliver Commerce strategic support to our clients and WPP client teams. The role is responsible for operationalizing best practices, developing commerce solutions, and delivering client business objectives. 

Job Responsibilities: 

Strategic Leadership: 

• Champion the adoption of WPP Commerce across existing and new business 

• Support client teams (investment, performance, planning, data, and analytics) to deliver comprehensive solutions that accomplish client’s business objectives. 

• Support the integration between commerce and brand media to develop end-to-end media strategy for clients. 

• Stay up to date on the latest trends and best practices in retail media. Develop and cascade POVs on changing industry dynamics. 

• Assist in developing commerce and retail media content for the organization, including educational trainings, POVs, and frameworks. 

• Develop robust partnerships with key marketplaces (Lazada, Shopee etc.), affiliates (shopback, involve asia etc.), other retail partners (Foodpanda, Grab etc.) 

• Define priorities, targets, and budgets, adapting global playbooks and guidelines into actionable local plans. 

• Collaborate with planning and buying teams to create comprehensive playbooks outlining how to integrate digital/non-digital retail media formats into overall client campaigns.  

Client Success: 

• Collaborate closely with client teams to execute best-in-class campaigns aligned with client objectives. 

• Consult with agencies and clients, translating business briefs into actionable retail media strategies. 

• Drive performance across marketplace accounts, ensuring alignment with broader commerce strategies. 

• Design measurement frameworks for all retail media formats, considering factors like lift studies, in-store traffic data, and promotional code tracking, to track effectiveness and client ROI. 

 Operational Excellence: 

• Build and refine internal tools, processes, and reporting dashboards to streamline retail media operations, enhance performance tracking, and enable data-driven decision-making. Proactively streamline processes for enhanced collaboration within GroupM Commerce and with our clients. 

• Develop frameworks, case studies, and training materials to continuously elevate biddable commerce media buying. 

• Proactively identify and evaluate emerging platform capabilities, pilot new ad products, and negotiate favourable partnership terms to maintain our competitive edge. 

• Develop and run training program to raise group capability across key Commerce capability. 

 Commercial 

• Take ownership on pipelining, forecasting and delivery of group Commerce solutions and projects. 

• Provide accountability across the assigned Group for commercial outcomes of all projects, products and services. 

• To report against the business growth targets, working closely with the client and market leads to deliver them. 

What it takes to be successful 

• Expert knowledge on the Retail landscape and relevant topics within the industry 

• Be a strategic problem solver, with the ability to understand client business challenges and develop creative, effective & measurable solutions. 

• Agile and collaborative approach to designing and developing capabilities with strong sales, business, and commercial acumen. 

• High-level stakeholder management capabilities, who can influence a diverse range of teams and individuals. 

• Effective in both verbal and writing when presenting / packaging projects to the clients and internal stakeholders is a much. 

• Experienced trainer, having worked with marketing teams to deliver learning & development programs. 

• Strong data & tech partner management capabilities, with established relationships in place with key partners 

• Highly organised, detail orientated, QA-focused with demonstrated project management capabilities. 

• Ability to work in a matrix organisation, managing complexity and challenges. 

• Flexibility to work in a cross-functional team but also have the initiative to problem solve independently. 

• Deep understanding of retail commercial elements such as profit margin, inventory levels, forecasting, and demand planning to inform media decisions. 

• 10+ years of experience in ecommerce/retail strategy, partner management, ecommerce campaign management and client relationship management 

• Experience in campaign management and optimization across multiple retail platforms (Lazada, Shopee, Foodpanda, Criteo, Google, Meta, Tiktok shop etc.). 

• Experience with retail bid management platforms, such as Pacvue or Skai 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted 

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

INDIVIDUAL RESPONSIBILITIES

• To use the available tools to recommend optimized campaigns that match, or exceed client KPI’s
• Create media schedules using the media operating system for review and approval
• Monitor, manage and report on clients’ budgets and campaign KPI’s
• Create material instructions to content providers for smooth delivery of materials to vendors
• Implement campaigns in accordance with the agreed timeline and deliverables
• Assist in the preparation of in-flight and post-campaign reports, including spot-matching
• Work closely with all team members to improve working efficiency and effectiveness
• Establish effective collaboration and trustworthy relations with media vendors
• Regularly learn new tools and delivery technologies to maximize campaign performance and deliveries
• Be the key point of contact with the finance team on client invoicing and vendor payment issues
• Any other project or tasks as assigned from time to time

GROUP RESPONSIBILITIES

• Solid understanding of brand, deliverables and campaign KPI’s for all assigned clients
• Proactively identify opportunities to improve and enhance clients’ campaigns and advise Campaign Delivery team accordingly
• Proactively address, and when needed escalate, any issue that compromises the quality and timeliness of deliverables
• Conduct quality control and assurance of the own workstream before handing it over to another team
• Understanding and 100% compliance with finance processes and WPP Media policies and procedures
• Ensure cross-functional collaboration by demonstrating openness to new ideas and interest in learning from colleagues with different expertise
  

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

Role Summary

KINESSO is currently seeking a highly motivated, detail-oriented Senior Data Engineer to fill an immediate need. This individual will work with the technical team and internal clients to understand and analyze requirements to build and support data initiatives. The candidate will have experience designing and developing highly scalable data solutions with a strong understanding of the Data Engineering operating environments. This role requires an individual who has a passion for technology and media and is looking to apply this to further their experience in real-world business scenarios.

Key Responsibilities

• Guide and drive discussions, support decision-making in processes and solutions, and mentor in discussions.
• Oversee and deliver complex core practice tasks and guide others effectively.
• Develop and advocate for new best practices and optimize existing processes.
• Take ownership of documentation for assigned areas, ensuring completeness, consistency, and clarity.
• Champion compliance and standards, drive adherence, and resolve issues.
• Drive and support team collaboration by coordinating efforts and fostering strong team dynamics.
• Work closely with technical leads to ensure alignment on goals and technical solutions.
• Mentor and develop mid-level and junior engineers, providing technical guidance.

Requirements

• Bachelor’s degree in computer science
• 5-7 years of progressive software engineering experience
• 5+ years of experience with Python, JavaScript and SQL
• 5+ years of experience with AWS cloud ecosystem
• 5+ years of experience with any MPP database technology
• 3+ years of experience with big data processing frameworks
• Experience with agile methodologies is highly desirable
• Experience in the modern data stack is highly desirable:
  • Warehouse/Lakehouse: Snowflake, Databricks, AWS Redshift
  • Orchestration/Pipelines: Airflow, Dagster, Kestra
  • Transformation/Modelling: DBT, Star Schema, Data Vault
  • Observability/Analytics: DataDog, Tableau, AWS QuickSight
  • CI/CD: Jenkins, GitHub, Terraform, Docker, Kubernetes
• Exposure to AI/ML concepts
• Proficient in managing time, prioritizing tasks, and meeting deadlines
• Drive team collaboration, align team goals, and maintain a positive team dynamic
• Excel in hybrid working environments, fostering team collaboration across diverse settings
• Strong communicator, adept at influencing decisions, and mentoring
• Experienced in data privacy, security, and compliance standards
• Able to stay ahead of the curve with new and emerging technologies
• Experience in ad tech is a strong plus

Personal Attributes

• Proficient in English as a first language – both verbal & written
• Excellent communication skills with the ability to effectively interact with non-technical users.
• The ability to consistently deliver solid, successful solutions in short development cycles.
• A strong spirit of innovation, self-starter, independent, and with the ability to come up with solutions to meet business problems.
• Result driven, high enthusiasm and can work well with others.
• Strong desire to learn new things and pass knowledge acquired onto others.
• Able to manage own hours and work with a remote team environment.

About Us 

Kinesso, the Marketing Engine of IPG, is focused on creating data-driven solutions through enhanced or newly created products and services, maximizing the impact of traditional and addressable media. Kinesso’s core principle is to drive smarter business decisions and better outcomes for clients using our suite of data and technology services. 

Powered by Acxiom, IPG’s foundational data and technology layer, the company will provide comprehensive data-driven marketing capabilities to clients, as well as act as a trusted data management partner to brands. 

Designed for flexibility and speed, Kinesso’ offerings are structured to improve media and marketing performance with an emphasis on accuracy, agility and effectiveness. Our open architecture approach is powered with the right combination of creative and data, activated with flexibility and measured with precision. 

About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services and energy industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

We are experts in Banking, Capital Markets, Wealth and Asset Management. We specialise in Digital Transformation, Data Management & Data Analytics, Business & Finance Transformation engagements, and IT transformation and Change programs.

We are committed to growing our business and hiring the best talent in the market. Our focus is on maintaining our agile and entrepreneurial culture.

Role Overview

We are looking for an innovative and experienced Agentic AI Specialist with expertise in GitHub Copilot, large language models (LLMs) and agent-based modelling to join our forward-thinking team. The ideal candidate will have a deep understanding of AI-driven development tools, natural language processing, and the ability to integrate these technologies to enhance productivity and efficiency in software development processes.

Key Responsibilities

• AI Integration and Optimization:
  • Leverage GitHub Copilot and other AI-driven tools to enhance coding efficiency and accuracy.
  • Integrate large language models (LLMs) into existing workflows to automate and improve development processes.
• Development and Implementation:
  • Develop and implement AI solutions that assist in code generation, debugging, and documentation.
  • Collaborate with development teams to identify and address areas where AI can improve productivity and quality.
• Research and Innovation:
  • Stay abreast of the latest advancements in AI, machine learning, and natural language processing.
  • Conduct research to explore new applications of LLMs and AI tools in software development.
• Training and Support:
  • Provide training and support to development teams on the effective use of GitHub Copilot and other AI tools.
  • Develop documentation and best practices for integrating AI tools into the development lifecycle.
• Collaboration and Communication:
  • Work closely with cross-functional teams to understand their needs and provide tailored AI solutions.
  • Communicate complex AI concepts and solutions to non-technical stakeholders.
• Security and Compliance:
  • Ensure that all AI solutions comply with security and regulatory requirements.
  • Implement best practices for data privacy and security in AI-driven development processes.

Key Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in AI, machine learning, or related roles.
• Proven track record of integrating AI tools into software development processes.
• Proficient in programming languages such as Python, JavaScript, or similar.
• Extensive experience with GitHub Copilot and other AI-driven development tools.
• Strong understanding of large language models (LLMs) and their applications.
• Familiarity with natural language processing (NLP) techniques and tools.
• Familiarity with agile methodologies and DevOps practices.

Analytics Intern (Bachelors) — Analytics Delivery Team (Malaysia Data Hub)  

Company: WPP Media  

 
Team: Analytics Delivery Team — Malaysia Data Hub  

 
Location: Malaysia (Hybrid/Onsite as per business need)  

 
Internship Type: Internship (Full-time preferred)  

 
Duration: Minimum 5–6 months  

About the Role  

WPP Media’s Analytics Delivery Team (Malaysia Data Hub) is looking for a Masters-level Analytics Intern to support reporting, dashboarding, and insight generation for business and media stakeholders. This is a hands-on role where you will build and improve Power BI dashboards, write SQL queries for data extraction/validation, and automate workflows using Python.  

Key Responsibilities  

• Build and enhance Power BI dashboards (DAX measures, data modeling, visuals, drill-throughs, performance optimization)  

• Write and optimize SQL queries to extract, validate, and transform data from multiple sources  

• Support analytics delivery by converting business needs into clear KPIs, reporting views, and insights  

• Use Python to automate data preparation, reporting workflows, and analysis tasks  

• Assist with data quality checks, reconciliation, and anomaly detection  

• Maintain documentation for dashboards, KPI logic, data definitions, and solution workflows  

• Collaborate with analysts, data engineers, and stakeholders in an agile delivery environment  

Required Skills (Must-have)  

• Strong Power BI experience (Power Query, DAX, data modeling, best-practice visual design)  

• Strong SQL skills (joins, aggregations, window functions, troubleshooting data issues)  

• Strong Python skills for data analysis/automation (Pandas, NumPy, scripting)  

• Good understanding of analytics concepts: KPIs, trends, segmentation, reporting logic  

• Strong attention to detail and ability to explain insights clearly to stakeholders  

Good to Have (Nice-to-have / Optional)  

• Experience with Google Cloud Platform (GCP)  

• Exposure to BigQuery (querying large datasets, optimization)  

• Familiarity with data pipelines / ELT tools (e.g., dbt, Airflow, etc.)  

• Exposure to AI/ML concepts (forecasting, classification, LLM-based analytics workflows)  

• Knowledge of digital/media metrics is a plus (campaign performance, audience analytics)  

Qualifications  

• Currently pursuing a Bachelors in Analytics / Data Science / Statistics / Computer Science / Engineering / Business Analytics (or similar)  

• Strong analytical mindset with problem-solving ability  

• Ability to manage tasks independently, meet deadlines, and work collaboratively  

What You’ll Gain  

• Real-world experience delivering analytics solutions in a global media organization  

• Mentorship from experienced analytics professionals  

• Opportunity to contribute to production dashboards and measurable business outcomes  

• Exposure to modern cloud analytics stack (depending on project requirements)  

#L1-Promoted

1. Good exposure to a variety of client portfolios, which will be valuable for your career portfolio.
2. Great opportunities to demonstrate your originality and forward thinking on different aspect of communication planning.
3. The opportunity to be part of the driving force for the company’s continuous improvement and growth as a media professional

• Get up to speed with the client’s business and competitor landscape for the client’s industry
• Be the person whom the client goes to for day-to-day activities
• Familiar yourself with internal processes and way of working of all accounts

• Working with Business Director in crafting communication plans
• Be able to propose ideas and activities to answer brand challenges, manage client budget and investment strategy across all media platforms
• Be knowledgeable of the agency’s planning tools and framework.

• Drive the client business and lead projects independently along with team
• Staff supervision, training and development as well as serving as a positive role model with a hard work ethic and vigorously reviewing all work to ensure high quality standard

• Manage all aspects of campaigns and day-to-day needs of the accounts, handling from briefing through reporting. It will include understanding of client’s brief to communication planning, leading meetings with clients, setting viable objectives and KPIs, recommend/develop measurement methodology against all briefs, monitoring campaign progress and reporting.
• Develop and build relationships with clients, be the trusted advisor on account requirements and work.
• Work with media partners across different platforms for ideation, negotiation and implementation as well as working with internal specialist resources and group resources.
• Facilitate cross-team learning and knowledge sharing.
• Mentoring the team and work with them on KPIs and performance appraisals.
• Drive innovative media solutions for set of portfolio.

• Minimum 6 years’ experience as hybrid media planner.

• Proven track record on the execution and development of media and digital strategies for clients
• Ability to work successfully with teams, handling multiple projects and stakeholders and meeting tight deadlines under pressure
• Demonstrated critical thinking and problem solving abilities
• Strong relationship building skills which include maintaining positive client relationships
• Detailed oriented, strong negotiation skills and excellent written and verbal communication and presentation skills

1. A fun & competitive environment that combines the best of being creative media thinking whilst balancing the little details that matter and at the same time being part of the largest media company in the world.
2. Working within a culturally diverse team, servicing some of the top clients in the organization.
3. Opportunity to work with regional counterpart from internal and client.

• Been up to speed with cutting edge proprietary planning tools as well as able to extract & analyze important data; validating our recommendations.
• You would have a pulse of the business category & knowledge of competitive frame.
• Worked on moderate scaled live campaigns.
• Have initiated contact with key media partners and understood the baseline of their offerings particularly digital.
• Connected with internal specialist & external stakeholders units to integrate solutions.

• Been able to comprehend and apply our proprietary planning framework model in key campaigns.
• You would have landed live; larger scaled campaigns.
• You will have started to build relationships with the key decision makers within the current client portfolio.
• Mastered a flawless media execution process, working alongside various stakeholders.

• Developed strong category acumen - from a media and business point of view.
• Identify a pipeline of commercially viable solutions to support our clients goals
• Have created & executed a pipeline of exciting business building ideas which could potentially be industry award winning.

• Respond to / follow up on clients campaign briefs and requests received, and working alongside the team.
• Orchestrate/support the inputs from the strategy, implementation and specialist teams to develop innovative, business building solutions for clients
• Manage the planning, execution and post mortem of the campaigns briefed in
• Engage with specialist partners to drive commercially viable media solutions
• Build trusted, meaningful relationships with clients, as well as relevant internal & external stakeholders.

Role Summary and Impact

We are looking for an experienced OOH Media Manager to lead the planning, buying and execution of Out-of-Home (OOH) and Digital Out-of-Home (DOOH) campaigns across Malaysia.

This role will be responsible for delivering high-impact, data-informed OOH strategies, working closely with clients, internal planning teams and media owners to ensure effective and innovative campaign execution.

You will play a key role in driving both brand visibility and business outcomes through strategic OOH deployments, while ensuring operational excellence across campaign delivery.

Responsibilites

Media Planning & Strategy

• Develop and execute OOH and DOOH media strategies aligned with client objectives (brand awareness, launches, tactical campaigns)
• Translate client briefs into effective OOH plans including site selection, format mix, audience coverage and budget allocation
• Identify innovative OOH opportunities (e.g. transit dominance, experiential, programmatic DOOH) to enhance campaign impact

Campaign Execution & Delivery

• Manage end-to-end campaign lifecycle including planning, booking, artwork coordination, deployment and monitoring
• Ensure campaigns are delivered on time, within budget and aligned with agreed KPIs
• Maintain high standards in campaign QA, documentation and reporting

Vendor & Media Owner Management

• Build and maintain strong relationships with media owners and vendors across Malaysia
• Lead negotiations on rates, placements and added-value opportunities to maximise ROI
• Stay updated on inventory availability, market trends and new formats within OOH landscape

Client & Stakeholder Management

• Serve as key point of contact for clients on OOH campaigns
• Present proposals, performance updates and post-campaign analysis to clients
• Collaborate with internal teams (planning, digital, creative, activation) to ensure integrated campaign delivery

Reporting & Optimisation

• Monitor campaign performance and provide post-campaign insights and learnings
• Analyse effectiveness of OOH placements using available tools and data sources
• Recommend optimisation strategies for future campaigns

Team & Process Contribution

• Support junior team members and guide execution quality where required
• Drive process improvements to enhance efficiency and delivery standards
• Contribute to new business pitches and strategic planning initiatives

Desired Skills & Experience

• 4–7 years of experience in media planning, with strong exposure to OOH/DOOH
• Proven experience managing OOH campaigns end-to-end (planning to execution)
• Strong understanding of Malaysia OOH landscape, media owners and inventory
• Experience in vendor negotiation and budget management
• Strong stakeholder management and communication skills
• High attention to detail and ability to manage multiple campaigns simultaneously
• Familiarity with campaign measurement tools and reporting frameworks

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-CS1

Purpose of the role

The WFM Senior Schedule Planner (Senior SP)/ Schedule Planner operates as senior level role within CEG’s WFM Schedule Planning team, with responsibilities in creating and publishing accurate agent and Team Manager schedules.

The Senior SP/Schedule Planner will organize schedules to optimize balanced SLA delivery and comply with legal and operations constraints. This role also has responsibilities in BAU schedule activities, such as shift assignment, training, meeting and coaching as well as JIRA ticket requests, for agent pull-out. This role is also a ‘subject matter expert’ in Verint setup and maintain Verint profile.

As a senior role in the schedule planning team, the senior SP/Schedule Planner is a support to the WFM management team. The senior SP also provide coaching to team members, as well as leading projects and task.

Activities Performed on the Job

The activities of the Senior Schedule Planner/Schedule Planner will have responsibilities of supporting team management and project management.

1. Shift and specialization planning based on demand need.
2. Design schedule patterns that is non-bias, best fit with demand need and complying to local regulation
3. Upload and publish rosters into Verint.
4. Review changes in demand need, suggest and complete shift change adjustment based on agreed timeline.
5. On time Scheduling and publishing of planned shrinkages to ‘best’ time
   • Training, meeting, and coaching (TMC) planning and mapping to the ‘best’ time in schedule
6. Managing additional shrinkage requests
   • Manage additional shrinkage requests coming from different department, based on priority, and agreed timelines.
7. Complete Work Requests and Ticketed Work Items
   • Manage agents’ user profile based on skillset updates from L&D and reflect reporting alignment based on HC profile updates.
   • Manage and support stakeholders’ requests through JIRA service desk.
   • Update time off pool settings in Verint based on HC profile updates.
8. Stakeholder Engagement
   • Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, CST Regional Customer Deliver Managers and wider WFM team)
   • Maintain clear communication to all parties in all kinds of communication channel.

The WFM Senior Schedule Planner/Schedule Planner have activities & expectation as below:

1. Strong Personal Performance
   • Always be a role model to Schedule Planners and wider WFM.
   • Perform and complete SP responsibilities with high standard.
2. Supporting Team management
   • Lead/ organize the team in projects/ tasks
   • Provide feedback and support to scheduling team on errors and best practice
3. Project Management
   • Opportunity to guide the team in OKR, projects and tasks with Manager's supervision.
4. Other non-core tasks
   • Support new team members and interns.
   • Other activities as defined by Team Manager and WFM Manager

Expectations – Behaviors and Values

1. Curious mind with a good ability to understand technical concepts
2. Proactive attitude towards both adapting and instigating change
3. Passion to support, help and do the right thing.
4. Understanding Agoda’s business priorities

Competencies Required

The Senior Schedule Planners requires competencies of Schedule Planners and additional competency to excel in presentation is expected:

Qualifications, Experience and Trainings Required

Role Summary and Impact

We are looking for a highly motivated Associate Director, Media Planning to join us. As the primary point of contact for an established client, you will manage their advertising needs end to end across all channels (may include digital/non-digital or biddable/non-biddable). Your primary responsibilities will include developing and maintaining strong relationships with clients, understanding their business goals, and translating these into effective advertising strategies.

Your role is crucial in ensuring that campaigns are delivered on time, within budget, and meet or exceed client expectations. Through meticulous planning and continuous performance analysis, you will drive successful outcomes and deliver exceptional value to our clients.

Skills and Experience

In this role, your goals will be:
In three months:

• A good understanding of the client’s business and develop a great working relationship with key client contacts.
• Demonstrate good collaboration with various divisions and teams across markets.
• Craft overall advertising media objectives from business plans upon competitive analysis, marketing data, key learning and insights.
• Good time management skill and able to follow through on process and delivery timelines.

In six months:

• Established strong team and client relationships, receive great feedback from co-workers and key client contacts.
• Become the first port-of-call on day-to-day dealings and a trusted advisor to the client by properly justifying recommendations, demonstrate strong timeline management and deliver agreed outcomes.
• Work on campaign briefs with minimal supervision, providing strategic recommendations with strong insights and channel tactics.

In 12 months:

• Built up team capabilities to develop more innovative media solutions, going beyond traditionally planned media and starting to instill a yearning in clients to expand into the digital space and look at how campaigns can be driven by content, social media marketing, programmatic digital, mobile, search, etc.
• Ensured implementation of campaigns that help drive revenue growth.
• Delivered good campaigns with strong business results worthy of awards submissions.

Skills and Experience:

• Develop and build relationships with clients, be a trusted advisor on account requirements.
• Responsible for overall campaign strategy, planning, implementation and post-campaign reviews for your set of brands.
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs.
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies.
• Work with the team on competitive reporting and analysis.
• Propose and implement new planning approaches, ideas and product offerings.
• Support contractual discussions with key media vendors and trading commitments for the client.
• Keep a close ear to the ground on new opportunities to take to clients.
• Help guide and advise the wider team on best practices, innovation and work processes.
• Champion the growth and development of Agency services beyond media planning and buying.
• Work with internal specialist resources and group resources.
• Manage and develop your direct reports.

Skills and Experience
What you will need:

• Experience at least 8 years or more in media/marketing industry.
• Experience in working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources.
• Competence in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
• A demonstrated depth of understanding of the industry, business, brands and consumers in client conversations.
• Strong communication and presentation skills.
• Fluent English communication skills. 

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

Overview of job

WPP Media is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Senior Executive, Performance Marketing APAC to join us. In this role, you will be responsible for Planning & Activation the media implementation and buying for the agency.  For this role, you will constant involvement in client contact and implementation and delivery of paid digital media campaigns, designing everything from performance strategy, to campaign implementation and ongoing performance reporting. It includes working with multiple third parties in pursuit of excellence in this space and exercising total ownership of plan performance.

Reporting of the role

This role reports to: Performance Director - APAC

3 best things about the job:

1. Being mentored by the best agency performance marketer in the region
2. Having fun in a company whose core manifesto is to have it people THRIVE
3. The opportunity to expand your skillset in to all areas of media & marketing, through our range of specialist divisions and WPP partner companies

What your day job looks like at WPP Media:
Campaign Strategy & Performance

• Receiving client briefs & formulating holistic performance strategies to achieve agreed client KPIs across search, social and programmatic channels
• Maintaining a high-level understanding of latest social and search ad specs, new/beta features, and best practices for executing complex campaigns
• Understand the eCommerce ecosystem and be able to employ the correct performance marketing techniques across these key platforms, integrated within the broader campaign media mix
• Troubleshooting technical issues at all stages of the campaign process from implementation through execution and reporting
• Monitoring campaign performance and pacing and conduct performance analyses on a regular basis, using a data driven approach to optimise campaigns
• Maintain a close working relationship with all third parties (ie PBU) to ensure accurate campaign implementation & performance to KPIs
• Working closely with the rest of the team to integrate reports, learnings and optimise budgets 

Media Management

• Liaising closely with media partners and third parties to identify new opportunities in terms of activations, data sources for reporting, effectiveness and performance
• Proactively sharing media innovation news and organising expert POVs from within the Maxus network to ensure relevance for Huawei for all things Performance related
• Regularly liaising with the main search and social specialists (e.g. Google, Facebook) to ensure we are constantly updating Huawei clients on their latest products and services

Client Relationship Management & Prioritisation

• Build and maintain effective client relationships that enable you to control client workflows, manage competing demands and manage expectations
• Build relationships with Procurement, as well as Marketing teams within the client

Market Management

• Maintaining relationships with the required digital practitioners within the markets
• Helping senior team members achieve market consistency across performance KPI setting, reporting, performance management, or technical requirements such as naming conversions
• Helping markets to troubleshoot scenarios and use your point of view as a regional practitioner to supply best practice advice 

What you’ll bring:

• Knowledge of digital marketing preferred
• Proactively seek feedback on your work to take it to the next level
• Detail oriented, responsive to deadlines and able to multitask
• Ongoing interest in digital marketing, industry trends, best practices and emerging technologies
• Client servicing experience and good interpersonal skills
• Knowledge and experience in UX, Paid Search & SEO is an added bonus

Minimum qualifications:

• Minimum 1-2 years working experience in Digital Marketing or relevant industry
• Strong analytical, problem solving and time management skills
• Creative and a good team player
• Preferably Mandarin Speaker

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.  

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com  

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:  

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.  

Reporting of the role:

This role reports to: Ad Ops Lead             

Role Summary:

As an Executive, Ad Ops – you will support day-to-day Ad Operations for assigned accounts, aiding campaign planning, scheduling, implementation and tracking. This role involves managing relationships with third-party vendors and media teams to ensure the proper delivery of digital ad campaigns. You will be responsible for helping provide various tagging and technical recommendations internally.

What your day job looks like at WPP Media: 

• Set up campaigns, placements and creative assets through our in-house campaign management system (DCM), third-party ad serving partners, and publisher interfaces.
• Expand trafficking knowledge advancing from simple creative setups, encompassing standard desktop display, mobile, and 1x1 tracking, to more intricate creative setups, encompassing but not limited to video and dynamic creative.
• Monitor campaign delivery to ensure campaigns are running as expected and targeting objectives are met. Check daily reports, providing updates in team meetings, and providing troubleshooting support for trafficking issues related to creative and publisher implementation.
• Maintain regular checks and analysis of campaigns to ensure 100% accuracy.
• Liaison with the Account Management team ensuring a timely launch and correct campaign implementation; addressing any questions/issues that may arise.
• Present in internal team meetings and participate in client meetings on an ad hoc basis.
• Support senior team members on complex campaign setups and escalations to third party vendors when necessary
• Support senior team members on projects.

A bit about you:

• Computer literate with superior knowledge of Excel.
• Able and eager to learn new concepts.
• Diligent with a strong attention to detail.
• A self-starter with the ability to manage your own workload.
• Able to multitask, prioritise and manage expectations.
• Strong quantitative, analytical and problem-solving skills.
• An active interest in everything digital, ideally with an understanding of online advertising industry trends.
• Excellent verbal and written communication skills.
• Experience of working with Campaign Manager 360, Sizmek, AdForm, Flashtalking and/or third-party ad servers would be a distinct advantage.

#LI-Promoted

About WPP Media Clients team:  

WPP Media Clients team is a business unit within WPP Media Malaysia that services our local Growth led clients which are performance oriented, need agile team and require fast turnaround operations. The team consists of media specialists that perform a hybrid role cutting across the entire campaign lifecycle, namely end-to-end client engagement, strategic planning and campaign management.  

About the Role: 

We are looking for a highly motivated Associate to join the WPP Media Clients Team based out of Malaysia. As an Associate in this team, you should come with about 1-2 years of total work experience in the media industry. However, fresh graduates with relevant experience (internship) are still welcome.

You will be reporting into Associate Director, Clients in this role. 

As the primary point of contact for your clients, you will manage their advertising needs end to end across all channels. This includes developing and maintaining strong relationships with clients, understanding their business goals, and translating these into effective advertising strategies. You will be required to oversee the entire campaign lifecycle, from initial strategy and planning to setup, execution, and ongoing optimization. Your role is crucial in ensuring that campaigns are delivered on time, within budget, and meet or exceed client expectations. Through meticulous planning and continuous performance analysis, you will drive successful outcomes and deliver exceptional value to our clients.  

Key Responsibilities:  

Client Relationship & Servicing:  

• Client Champion: Communicate with clients, providing regular updates on campaign performance, industry trends, and new opportunities in a timely manner.  

• Trusted Advisor: Maintain strong, long-lasting relationships with clients based on trust, transparency, and timely communication. Provide recommendations to help clients achieve their business goals.  

• Strategic Insight: Develop an understanding of client businesses, target audiences, competitive landscapes, and industry trends. 

Account Management:  

• Goal-Oriented Planning: Collaborate with clients to define clear and measurable campaign objectives, aligning advertising strategies with overall business goals.  

• Cross-Channel Expertise: Develop comprehensive advertising strategies and media plans across all relevant channels with the guidance of platform experts within your team.  

• Campaign Management: Use WPP Media workflow management tool to capture and guide campaign requirements and allocate resources effectively across different channels for effective campaign delivery.  

Implementation & Operations:  

• Seamless Execution: Implementation of advertising campaigns across all channels, ensuring timely launch and accurate setup. Continuous improvement through learnings, new technologies/tools and media know-how.   

• Budget Control: Manage campaign budgets and track spending meticulously to ensure optimal ROI.  

• Team Collaboration: Leverage internal teams (e.g., creative, analytics) to ensure seamless campaign execution and alignment with client expectations.  

• Performance Monitoring: Monitor and optimize campaign performance closely, using WPP Media and/or other relevant tools to track key metrics and identify areas for improvement.  

• Billing and Reconciliation: Ensure client spends are reconciled post campaign and supporting documents are maintained. Liaising with Finance to ensure client billing and vendor invoicing are up to date.   

Optimization & Reporting:  

• Data-Driven Optimization: Regularly analyse data to uncover insights, adjust strategies, and implement changes that enhance campaign performance. Liaison with champions within your team to progressively improve the performance of your client campaigns. 

• A/B Testing: Conduct A/B testing to identify the most effective campaign elements and optimize for conversions, engagement, and other key performance indicators.  

• Insightful Reporting: Generate reports from WPP Media proprietary dashboard that clearly communicate campaign performance, insights, and recommendations to clients in a digestible and actionable format.  

• Strategic Analysis: Analyse campaign data to identify trends, opportunities, and areas for improvement, providing strategic recommendations to clients for future campaigns.  

Skill Sets:  

• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment. Individuals with a ‘can-do’ attitude will thrive. 

• Good communication, presentation, and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.  

• Strong analytical and problem-solving abilities, with a meticulous data-driven approach to campaign planning, management and optimization. 

• Some understanding and hands-on experience across several advertising channels (biddable and non-biddable media) would be ideal.  

• Prior experience in using analytics tools, e.g., Google Analytics, Adobe Analytics, Evogenious (TV), Clear Decisions, Microsoft Excel, Microsoft PowerBI is a good to have.  

Three best things about the job:  

• You will build knowledge across all phases of client delivery, starting from strategic planning all the way to campaign execution and reporting widening opportunities for professional development and growth. 

• You will build experience across different platforms, be exposed to what’s latest across all media types and be the first to use the latest technologies and tools as part of your day-to-day work. 

• You will have opportunities to develop your client servicing skills as you will be front facing your client and engaging directly with them from briefing all the way to reporting.   

More about WPP Media:  

WPP Media is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.  

Discover more about WPP Media at www.WPP Media.com 

Follow WPP Media on LinkedIn - https://www.linkedin.com/company/WPP Mediaworldwide 

Follow @WPP Media_sg on Instagram 

Follow @WPP MediaAPAC on Twitter 

Overview

We are looking for a strategic, curious, and highly motivated Content Strategist, Senior Executive to join our team. This hybrid role combines content strategy, campaign planning, and client servicing, with a strong focus on the social and influencer landscape.

The ideal candidate is someone who naturally looks for the “why” behind every brief — a critical thinker who can research, uncover insights, and translate them into data-led, insight-driven, and innovative ideas for clients. You will play an important role in shaping end-to-end content strategy, supporting creator ecosystem management, and delivering platform-first storytelling that drives brand relevance and cultural impact.

In this role, you will work closely with the Campaign Planning, and Creative teams, as well as clients and external partners, to develop meaningful, relevant, and effective campaigns. You will also help position the agency as a trusted advisor in the influencer space by sharing best practices, emerging trends, and new tools.

Reporting of the role
This role reports to: Strategy Lead

Key Responsibilities:

Content Strategy

• Support the development of end-to-end content strategies for social and influencer campaigns.
• Learn and use social and data tools to gather insights, conduct social audits, and identify strategic opportunities.
• Work closely with the Insights & Analytics and Campaign Planning teams to develop data-backed recommendations for clients.
• Collaborate with the Creative team to develop innovative, relevant, and platform-first ideas.
• Stay up to date with trends across major social platforms, including TikTok, Instagram, XiaoHongShu (Red Note), Facebook, YouTube, and emerging platforms.

Campaign Planning & Client Servicing

• Support day-to-day client servicing and maintain professional client relationships.
• Coordinate with internal and external teams to manage timelines, deliverables, and workflow.
• Assist with project management by tracking deadlines, gathering feedback, and ensuring quality control.
• Work closely with clients and internal teams to ensure smooth campaign execution and success.
• Respond to client needs in a timely, professional, and solution-oriented manner.

What We’re Looking For

• Strong passion for people, platforms, and the evolving social and influencer landscape.
• A naturally curious mindset with a strong desire to uncover insights and opportunities.
• Excellent interpersonal, communication, and presentation skills.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Comfortable working in a fast-paced agency environment and collaborating across teams.
• Strong understanding of social media platforms and digital culture.
• Excellent command of English; proficiency in Bahasa Malaysia and Chinese is a bonus.
• Proficiency in Microsoft Office tools and the ability to adapt quickly to new platforms and systems.

Preferred Experience

• 2–3 years of experience in a KOL agency, creative agency, digital agency, or content/social role.
• Experience in content strategy, campaign planning, influencer marketing, or social media management.
• Experience working with multinational brands or in an agency-client environment is an added advantage.