Job Details

• 💼 Growth Operations - Customer Operations
• 📍 Kuala Lumpur - Malaysia
• 🕜 Full-Time Remote)

What you will do

You will join as a Customer Success Specialist for the growing APAC region. You will be responsible for managing your own portfolio of mid-market clients, ensuring their success from implementation to renewal. You will act as a trusted advisor, helping our hospitality clients maximize the value of our platform and achieve their full revenue potential.

Where you will have impact

• You will manage a portfolio of clients in the APAC region, building strong, lasting relationships.
• You will lead the implementation process for new clients, ensuring a smooth transition and rapid adoption of our products.
• You will identify and execute upsell opportunities to drive revenue growth within your portfolio.
• You will focus on client retention, monitoring account health and proactively mitigating churn risks.
• You will act as the voice of the customer internally, collaborating with product and sales teams to enhance our offering.
• You will provide exceptional service, managing client requests and becoming an expert in our products.
• You will contribute to team efficiency by actively seeking ways to automate processes and apply new technologies like AI.

About our team

Our Customer Growth team is led by one of the founders of Lighthouse. Our team has two primary objectives: retain clients' business and grow those opportunities. They accomplish these objectives by learning what their clients' goals are and helping their clients achieve them. You will be part of our dynamic and growing Customer Success team for APAC. Our team has a strong hospitality background and understands the importance of delivering exceptional customer experiences.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Demonstrable experience in the hospitality industry.
• Previous experience in a Customer Success, Account Management, or similar role in a SaaS environment.
• Ability to manage a client portfolio.
• Excellent communication, negotiation, and emotional intelligence skills.
• Resilience and a proactive mindset for problem-solving and overcoming obstacles.
• Residency in the APAC region to understand cultural market dynamics.
• Fluency in English, both spoken and written.
• A strong collaborative spirit and a desire to grow within a team.

Valued

• Proficiency in an Asian language, with a preference for Mandarin (Cantonese) or Japanese.
• Curiosity and interest in artificial intelligence and how it can improve efficiency and customer service.
• Previous experience working in a startup or fast-growing environment.

Monks is looking for an experienced Data Specialist/Digital Analytics Specialist with enterprise-level client facing experience in analytics and implementation of marketing and e-commerce projects. This experience should include helping clients to develop data strategies, complex measurement projects, and experience driving value with expert knowledge and client relationship skills. 

You will be responsible for analytics initiatives, including managing relationships with a number of enterprise clients, building out their analytics framework, overseeing tagging, and ad-hoc reporting needs. 

The ideal candidate has a history of working with Google Analytics, Google Tag Manager, and the Google Marketing Platform to help a variety of businesses, overseeing or directly having a hand in the implementation of their data collection, as well as finding ways to utilize this data to drive value for their clients through reporting and analysis.

This role also offers a huge opportunity for growth within our AUNZ team and APAC data team, the ability to participate in innovation on projects, and the potential to advance the practice of analytics and data from the forefront.

The Role 

Responsibilities will include: 

• Provide subject matter expertise in Google Analytics and Google Tag Manager to your clients via scheduled reports, ad-hoc reports, overseeing the tagging and analytics framework, and a variety of analysis and insight initiatives.
• Develop analytics and data strategies for some of the largest brands in the world with a focus on measurably lifting their business. 
• Share your data and marketing analytics expertise with your clients and the Media.Monks team; acting as a thought leader for your client, and an active participant in the knowledge growth of the Media.Monks team.
• Manage the relationship and projects for enterprise clients
• Assist clients in understanding the importance of online measurement, and provide best practice guidelines for their general data strategy, as well as specific technical implementations.
• Assist the data team in propelling our practice forward with new go to market initiatives and solutions.

What we are looking for:

• We are looking for candidates that can wear two hats comfortably - “business”  and “data” - with at least 2-3 years of client facing experience with Google Analytics. Ideally, this experience is with a digital marketing consulting firm, agency, or advertiser.
• Beyond the experience with Google Analytics, in our eyes the most important qualities are intellectual curiosity, autonomy, and proactivity.

Required Skills & Experience: 

• You have deep knowledge and experience using Google Analytics, Google Tag Manager, and other parts of the Google Marketing Platform. 
• You have a deep knowledge and understanding of the data, adtech, and martech industry.
• You have experience managing strategic projects and/or clients.
• You are a self-directed, resourceful, and a critical thinker with attention-to-detail and problem-solving skills.
• You are someone who loves to collaborate within cross-functional teams.
• You have experience implementing, and utilizing the data from a variety of other digital analytics tools such as Adobe Analytics, Optimize 360, etc. 
• You have experience with BI/Data analysis tools (Data Studio, Tableau, PowerBI, etc.).
• Familiarity with cloud data (GCP / BigQuery, AWS, etc) and how to leverage it is a big plus.

#LI-CX1

Monks is looking for an experienced Data Specialist/Digital Analytics Specialist with enterprise-level client facing experience in analytics and implementation of marketing and e-commerce projects. This experience should include helping clients to develop data strategies, complex measurement projects, and experience driving value with expert knowledge and client relationship skills. 

You will be responsible for analytics initiatives, including managing relationships with a number of enterprise clients, building out their analytics framework, overseeing tagging, and ad-hoc reporting needs. 

The ideal candidate has a history of working with Google Analytics, Google Tag Manager, and the Google Marketing Platform to help a variety of businesses, overseeing or directly having a hand in the implementation of their data collection, as well as finding ways to utilize this data to drive value for their clients through reporting and analysis.

This role also offers a huge opportunity for growth within our AUNZ team and APAC data team, the ability to participate in innovation on projects, and the potential to advance the practice of analytics and data from the forefront.

The Role 

Responsibilities will include: 

• Provide subject matter expertise in Google Analytics and Google Tag Manager to your clients via scheduled reports, ad-hoc reports, overseeing the tagging and analytics framework, and a variety of analysis and insight initiatives.
• Develop analytics and data strategies for some of the largest brands in the world with a focus on measurably lifting their business. 
• Share your data and marketing analytics expertise with your clients and the Media.Monks team; acting as a thought leader for your client, and an active participant in the knowledge growth of the Media.Monks team.
• Manage the relationship and projects for enterprise clients
• Assist clients in understanding the importance of online measurement, and provide best practice guidelines for their general data strategy, as well as specific technical implementations.
• Assist the data team in propelling our practice forward with new go to market initiatives and solutions.

What we are looking for:

• We are looking for candidates that can wear two hats comfortably - “business”  and “data” - with at least 2-3 years of client facing experience with Google Analytics. Ideally, this experience is with a digital marketing consulting firm, agency, or advertiser.
• Beyond the experience with Google Analytics, in our eyes the most important qualities are intellectual curiosity, autonomy, and proactivity.

Required Skills & Experience: 

• You have deep knowledge and experience using Google Analytics, Google Tag Manager, and other parts of the Google Marketing Platform. 
• You have a deep knowledge and understanding of the data, adtech, and martech industry.
• You have experience managing strategic projects and/or clients.
• You are a self-directed, resourceful, and a critical thinker with attention-to-detail and problem-solving skills.
• You are someone who loves to collaborate within cross-functional teams.
• You have experience implementing, and utilizing the data from a variety of other digital analytics tools such as Adobe Analytics, Optimize 360, etc. 
• You have experience with BI/Data analysis tools (Data Studio, Tableau, PowerBI, etc.).
• Familiarity with cloud data (GCP / BigQuery, AWS, etc) and how to leverage it is a big plus.

#LI-CX1

Company Overview

Join Monks, a leading marketing and technology consultancy specializing in data, creative and digital media services. We are committed to innovation and driving results through data-driven strategies that help to realise significant growth for our clients and partners.

Role Overview

We are seeking a Growth Marketing Specialist, APAC to spearhead our outbound marketing initiatives aimed at enhancing demand generation and funnelling sales-qualified leads (SQLs) to our sales and client teams across APAC markets. Reporting to the APAC Managing Director, you will play a key role in driving our outbound growth initiatives across our breadth of specialist services pillars - including data, media, technology, and creative workstreams.

Key Responsibilities

• Outbound Marketing Strategy: Create and manage effective outbound marketing campaigns to generate and increase our volume of MQL and SQL. 
• Events Management: Lead the organisation of events, focusing on using in-person activities as a tool to generate brand awareness and lead generation.
• Stakeholder Collaboration: Work closely with senior stakeholders to provide strategic guidance and recommendations for marketing investment.
• Performance Measurement: Develop and implement measurement frameworks to assess marketing effectiveness and prove value to the business.
• Content Planning: Collaborate on the creation of content plans to promote service offerings across social media, events, and technology partnerships.
• Thought Leadership Development: Support subject matter experts in building personal brands through thought leadership initiatives.
• APAC Collaboration: Collaborate with and support all APAC markets to align strategies and share best practices, as well as with global marketing teams.

Qualifications

• Experience: 3+ years of experience in a growth marketing role, preferably within professional services, ad-tech or mar-tech sectors, building or influencing the marketing strategy. Experience managing events and driving leads from events is highly valued.
• Knowledge: Strong understanding of outbound marketing techniques and demand generation strategies, including SEO and SEM experience.
• Technical Experience: Experience with a variety of online marketing tools and techniques such as Google Ads/SEM, SEO, Social Media, Email Marketing, and more
• Skills: Excellent communication and interpersonal skills; ability to manage multiple senior stakeholders.
• Analytical Mindset: Experience in creating measurement frameworks for marketing campaigns.
• Creativity: Innovative thinker with the ability to bring new ideas to improve marketing efforts.

#LI-CX1

We are seeking a Credit & Collections / Jr Analyst to join the growing .monks Finance team. The ideal candidate is a driven individual who is able to prioritise their workflow to the team’s objectives. The candidate will be expected to perform daily, weekly and monthly tasks related to:  AR aging review, collections outreach, cash application, credit management, and reporting of customer collection activities.

Responsibilities include, but are not limited to:

• Accurate cash application and ad hoc reconciliation
• Cross functional collaboration with Billing and Account Management teams to raise awareness of disputes, discrepancies, collection efforts, and mitigation of credit risk actions
• Responding to client inquiries in a prompt manner
• Taking a proactive approach to collections in the form of client outreach and client education
• Monitoring AR activity daily for non-payments, delayed payments, and other irregularities
• Identifying and escalating material Collections issues in a timely manner
• Support and drive key Credit & Collections responsibilities and initiatives

Qualifications:

• BA/BS in Accounting or Finance related field
• 1+ years of billing/collections experience preferred
• Comfortable working in a fast-paced environment 
• Account Software (Netsuite) and Google Sheets/ Microsoft Excel experience preferred
• Excellent verbal and written communication skills
• Excel in analytical and problem solving skills
• Strong work ethic and ability to adapt to rapidly-changing environments

#Ll-JA3

About the Role

Monks is hiring for a Senior Art Director.

We’re looking for someone to take the lead visual craft, creative expression and executional excellence of ideas across campaigns, content and brand experiences. This role is for someone who combines strong conceptual thinking and ideation with exceptional design sensibility and a sharp eye for detail. 

As a Senior Art Director, you will shape powerful visual narratives across multiple channels, from social and digital to film, experiential, print, and integrated brand campaigns. You will work closely with the Executive Creative Director, Copywriters, Designers, Strategists and Account Team to develop ideas that are not only visually compelling, but strategically sharp and culturally relevant. 

You should be someone who can think big idea, execute beautifully, guide junior creatives, and confidently present ideas to both internal teams and clients. 

Responsibilities

• Lead the visual development of creative concepts from ideation through to final execution.
• Create strong, original, and strategically grounded ideas for integrated campaigns, brand platforms, social content, film, digital, and experiential work.
• Partner closely with copywriters, creative directors, strategists, and account teams to build compelling creative solutions.
• Translate briefs into high-quality visual territories, storyboards, layouts, mock-ups, and presentation-ready creative work.
• Ensure a high level of craft, consistency, and attention to detail across all creative outputs.
• Present creative thinking and visual rationale clearly and persuasively to internal stakeholders and clients.
• Guide and mentor junior designers and art directors, helping elevate the overall creative standard of the team.
• Work collaboratively with production, design, motion, editors, photographers, illustrators, and external partners to bring ideas to life.
• Stay current with design trends, cultural movements, technology, and platform behaviors to keep work fresh, relevant, and forward-looking.
• Contribute proactively to the creative culture of the team through references, inspiration, and a passion for great work.
• Manage multiple projects and timelines effectively while maintaining creative quality under pressure.
• Ensure all work aligns with brand guidelines while still pushing for creative distinction and innovation.
• Partner with Executive Creative Director and Creative Directors.

About You

The Essentials:

• At least 7 years of high-level experience as a senior designer or art director, crafting digital ads and assets.
• A slick portfolio showcasing your mastery of Photoshop.
• Strong English communication skills for working with clients and teams across global markets.
• Experience managing the full design process: from conceptualizing ideas to finalizing layouts and adapting designs for various markets and formats.
• Expertise in creating balanced, visually appealing layouts.
• Knowledge of templating and process optimization to streamline production.
• Deep understanding of design fundamentals such as typography, interaction design, flow, and storytelling.
• Ability to present and sell your designs to both clients and internal teams.
• Ideally, you’ve had some experience in client-facing presentations.

Not a must, but a plus:

• Proficiency in Figma.
• Experience with printing and Out-of-Home (OOH/DOOH) design.

#LI-LL1

Monks is looking for a Senior Art Director to take the lead in thinking up digital ads and assets for awesome brands. The position is all about harmonizing speed, style and scale to produce loads of good-looking assets at a steady pace. 

Role & Responsibilities 

• You’ll create style proposals, sketches, mockups and prototypes to kickstart the design for products, features and new campaigns. 
• Working for the world’s most beloved brands, you’ll make sure designs are awesome and in line with expectations. Specifically, you will be working with a large Automotive Brand and a client in the Healthcare sector.  
• You’ll look after the execution of the art direction and help to improve the work by offering new angles, inspiration, best practices and practical solutions. 
• You’ll help translate creative/client briefs into thorough design briefs. 
• Pixel perfectness is important, so you’ll safeguard quality at all times. 
• Working alongside the Creative Director and the team, you’ll make sure our designs and processes are in line with the client’s objectives and expectations. 

Come Create Stuff for the Coolest Brands. 

Please be attentive to the requirements for this role and accompany your portfolio with a custom cover letter detailing why you’re the right designer for the job. 

Requirements (Skill Level)

• (Some) Automotive industry experience would be great
• Deep taste level with an appreciation for luxury, precision, and performance aesthetics.
• (Good or some) understanding of the Australian market, including cultural nuances.
• Proficiency in design tools (Adobe Creative Suite: Photoshop, Illustrator, InDesign; Figma; plus familiarity with basic video editing tools such as Premiere Pro or equivalent).
• Experience crafting social-first content: reels, carousels, short-form videos, static posts; knowledge of platform specs and best practices.
• Ability to translate strategy into concepts quickly and develop visually compelling mock-ups.
• Strong typography, color theory, and layout skills; excellent visual storytelling.
• Comfortable working with PSD and Figma for concepting and layout.
• Ability to search, curate, and manage assets from DAM (from GM) and stock libraries (Getty, Shutterstock, etc)
• Gen AI awareness and ability to apply responsibly to ideation and iteration.
• Proficiency with setting up and preparing Final Artwork for print media and OOH.

Nice-to-Haves

• Experience with motion design or video editing beyond stills to inform concept direction.
• Prior work on automotive brands or luxury brands
• Familiarity with production workflows, asset management, and handoff to production teams.

Conceptual (Creative Ideation)

• Generate fresh, on-brand concepts for social always-on and organic content streams.
• Develop multiple creative directions that align with our Auto Brand’s voice, product narrative, and Australian market sensibilities.
• Translate brand strategy into visual storytelling ideas, layouts, and mood boards.
• Collaborate with copy, strategy, and social teams to ensure concepts meet objectives, audience relevance, and platform nuances.
• Present concepts clearly to stakeholders, incorporating feedback to refine direction.
• Use PSD and Figma to develop and present design concepts and layout iterations.

Execution (Design Mock-ups & Layouts)

• Create design mock-ups and layouts for review (non-final art suitable for iteration).
• Ensure concepts are visually cohesive across multiple formats and platforms. Meta for Organic and Meta, YT, Linked in and rich media for Always on. 
• Apply typography, color, composition, and imagery in alignment with Brand’s guidelines.
• Prepare assets and pre-production specs for production teams or external partners.
• Maintain craft quality and attention to detail while meeting deadlines.
• Nice to have: Apply basic video edits to create motion-friendly mock-ups and social references when needed. (generating GIFs, etc)

Asset Sourcing and AI/Tools

• Proficiency in PSD (Adobe Photoshop) and Figma; comfortable prototyping layouts and visual concepts in both.
• Familiarity with client’s Digital Asset Management (DAM) system and stock image libraries; ability to search, select, and organize assets that fit  Auto Brand and the Australian context.
• Basic video editing skills (e.g., trimming, simple edits, pacing) for creating reference assets.
• Gen AI tool knowledge or experience (e.g., using AI for concept ideation, copy drift, layout generation) and ability to assess output for brand safety and quality.
• Source suitable artwork and assets from the client’s DAM and licensed stock libraries; ensure asset rights and usage align with project requirements.

#LI-LL1

We are seeking a Credit & Collections / Sr Analyst to join the growing .monks Finance team. The ideal candidate is a driven individual who is able to prioritize their workflow to the team’s objectives and take on projects independently. The candidate will be expected to perform daily, weekly and monthly tasks related to:  AR Aging Review, Collections outreach, cash application, credit management, reporting of customer collection activities, process improvement, and documenting procedures.

Responsibilities include, but are not limited to:

• Accurate cash application and ad hoc reconciliation
• Cross functional collaboration with Billing and Account Management teams to raise awareness of disputes, discrepancies, collection efforts, and mitigation of credit risk actions
• Responding to client inquiries in a prompt manner
• Taking a proactive approach to collections in the form of client outreach and client education
• Monitoring AR activity daily for non-payments, delayed payments, and other irregularities
• Identifying and escalating material Collections issues in a timely manner
• Develop and document process and procedure improvements 
• Support the development of our C&C team members
• Support and drive key Credit & Collections responsibilities and initiatives

Qualifications:

• BA/BS in Accounting or Finance related field
• 4+ years of accounting/collections experience preferred
• Comfortable working in a high-paced environment, independently and collaboratively 
• Accounting software (Netsuite) and Google Sheets/ Microsoft Excel experience preferred
• Excellent verbal and written communication skills
• Excel in analytical and problem solving skills
• Strong work ethic and ability to adapt to rapidly-changing environments

#Ll-JA3

The Opportunity

Monks is a new breed of media consultancy that partners with global brands and agencies seeking transformative marketing results in a time of significant disruption and opportunity. Recognized as a global leader in advanced marketing and advertising technologies, MightyHive provides consulting and services in the areas of media operations and training, data strategy, and analytics. 

The Role

We’re seeking an Accountant to join the Corporate team. This busy, hands-on role will be a key part of the regional Finance team and offers a range of responsibilities including managing the day-to-day financial operations, month end accounting and compliance. This is a full-time position and you’ll enjoy being part of a collaborative, supportive and results driven team that thrives in a dynamic and fast paced environment.  

Responsibilities include(but not limited to):

Accounting and Reporting 

• Maintain the General Ledger Accounts
• Manage Fixed Asset/Prepayment/Expense Accrual schedules
• Manage Balance Sheet reconciliations
• Reconcile COGS accrual and bills on a monthly basis
• Manage month end closing and statutory financial reporting accurately to meet reporting deadlines
• Review and analysis of the Balance Sheet and Profit and Loss accounts
• Preparation and lodgement of payroll tax and BAS/IAS/GST/VAT
• Assist with consolidating quarter/half year/year end accounts and prepare papers for the S4 group
• Assist with financial analysis

Tax and Audit

• Liaise with the external tax advisory for any withholding tax (GST/CIT) implications in the existing and new markets
• Assist with statutory tax lodgement
• Assist with the Global and local statutory audit

Governance 

• Maintain and improve process and internal controls, following up the mitigating action of internal control weaknesses 
• Work with the external bookkeepers/vendors

Other 

• Assist with ad hoc tasks and any other activities directed by Management

What you bring to it

• Bachelors in Finance/Accounting or related fields 
• 3+ years accounting experience, 1+ years post qualification experience with a similar role
• APAC experience preferred
• CPA preferred
• Ability to work under pressure to meet deadlines
• Year-end reporting and audit experience
• Month-end experience involving complex accounting treatments
• Proven experience in consolidation to International Group Company financial reporting
• Experience in AdTech or technology startups preferred
• Excellent verbal and written communication skills
• Excel in analytical and problem solving skills
• Strong work ethic and ability to adapt to rapidly-changing environments
• Ability to multi-task with attention to details and minimal supervision
• Available immediately (preferred)

#LI-LL1

Monks is seeking an experienced client-facing Data Engineer (Marketing & BI) to drive data and analytics delivery across marketing, audience, and e-commerce engagements for both small and large enterprise clients. 

This is a hands-on role that blends business and data responsibilities. Your time will be split approximately 70% on client delivery and 30% internal (capability building, reusable assets, innovation, growth, etc). You’ll be focused on SQL-based data modelling and analytics delivery, and you’ll run client workshops and stakeholder management, while also building out solutions in the broader BI space, executing technical implementations across a range of analytics and cloud data platforms.

The ideal candidate has a history of working with modern data products (e.g. BigQuery, Snowflake, Databricks, Redshift), and a proven track record of experience with the modern data stack based on cloud technologies, including data transformation, orchestration, warehousing and modelling, as well as BI and dashboard design using tools like Looker Studio, Power BI or Tableau.

Why Monks?

In this role, you’ll help clients shape data pathways, translate data into insights and needs-based recommendations, deploy and configure the right tools, and improve data reliability, speed to insight, and KPI consistency. Working in the broader Data capability at Monks, this position offers opportunities for growth within our wider APAC data team with clear channels of progression into more senior roles, the ability to participate in innovation on projects and product development, and the potential to advance the practice of analytics and data from the forefront.

Key Responsibilities

• Lead requirements discovery and translate business questions into data/measurement solutions.
• Design data models (dimensional/star schemas) to support scalable reporting and self-serve analytics.
• Design and model data across various cloud data warehouses (BigQuery/Snowflake/Databricks/Redshift) from marketing, web/app, and e-commerce sources; exact platform varies by client.
• Articulate, design and develop BI dashboards and custom reporting experiences using tools such as Looker Studio, Power BI and Tableau.
• Establish data quality, monitoring, documentation, and governance practices.
• Partner with analytics/measurement teams on tracking approaches (GA4/GTM) to ensure usable downstream data.
• Present insights and recommendations to senior stakeholders; influence roadmaps, estimation and prioritisation.
• Contribute reusable assets (templates, data patterns, dashboard standards) to the wider Monks APAC data capability.
  
  

Requirements

• A minimum of 2+ years experience in data engineering / analytics engineering / BI engineering.
• At least 1 year experience in client-facing delivery, consultancy or agency 
• Expert SQL skills, primarily in an ETL/ELT context; we are BigQuery first, but some Python is also favoured.
• Strong dimensional modeling (star schemas), warehouse design, and metric/KPI definition for analytics use cases.
• Experience with BigQuery and at least one other cloud data platform (Snowflake, Databricks, Redshift, etc).
• Experience building BI dashboards (Looker Studio, Power BI, Tableau).
• Hands-on experience with mainstream analytics platforms and data collection approaches, including Google Marketing Platform tooling (GTM, GA4, etc) preferred
• Experience with transformation and orchestration tools including dbt, Airflow, Dagster or Prefect.
• Familiarity with broader enterprise BI platforms such as Looker (LookML/custom visualisations) or Datorama.
• An understanding of the adtech/martech/data landscape; CRM & CDP familiarity is a strong plus.

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

#LI-CX1

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable, and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for a highly organized and proactive Event Specialist to support the planning and execution of marketing events across APAC. This role is ideal for someone with hands-on event experience who thrives in fast-paced environments and is looking to grow into a regional event management role. You will play a key role in delivering high-quality events, supporting both owned and partner events, while working closely with internal teams and external partners.

RESPONSIBILITIES 

1) Event Execution & Logistics

• Support end-to-end planning and execution of events across APAC
• Coordinate vendors, venues, and production partners
• Manage logistics including production, shipping, and on-site setup
• Prepare detailed run-of-show and ensure smooth on-site delivery
• Troubleshoot and problem-solve during live events

2) Event Coordination & Stakeholder Management

• Act as a key point of contact for event organizers and partners
• Coordinate with internal teams 
• Support speaker logistics including scheduling, briefing, and materials
• Ensure alignment across all stakeholders leading up to events

3) Post-Event Reporting & Follow-up

• Consolidate event outcomes including attendance and leads
• Support post-event reporting and internal recaps
• Coordinate with internal teams to ensure proper follow-up on leads
• Assist in repurposing event content for marketing and communications

QUALIFICATIONS 

• 3–5 years of experience in event management, marketing, or agency environments
• Proven experience supporting or executing events (conferences, brand activations, or corporate events)
• Strong organizational and project management skills
• Ability to manage multiple projects and deadlines simultaneously
• Strong communication skills in English (written and spoken)
• Comfortable working in a fast-paced, collaborative environment

PREFERRED EXPERIENCE

• Experience in an agency or experiential marketing environment
• Exposure to regional (APAC) events
• Basic understanding of marketing, branding, or content production
• Experience working with cross-functional teams (PR, social, content)
• Familiarity with tools such as HubSpot, Salesforce, and Adobe Photoshop is a plus

WHAT SUCCESS LOOKS LIKE

• Events are delivered smoothly, on time, and within budget
• Strong coordination across internal and external stakeholders
• Clear and structured post-event reporting and follow-up
• Increasing ownership and independence over time

WHAT WE OFFER

• Opportunity to work on regional and global events
• Exposure to high-profile industry events and partnerships
• A fast-paced, collaborative environment with growth opportunities

#LI-LL1

Monks is a global creative production company that partners with clients across industries and markets to craft amazing work for leading businesses and brands. Its integrated production capabilities span the entire creative spectrum, covering anything you could possibly want from a production partner, and probably more. From creative campaigns and content to bespoke development and design, Monks works above the line and below the fold at the intersection of creativity and technology. Operating across teams, time zones, and technologies with an incredible in-house team of more than 5000!

The Role
The Financial Controlling team at Monks is responsible for financial controlling of the APAC entities and of the monthly consolidation of several practices and their divisional results. The team operates in an international environment, collaborates closely, and interacts with various departments, including local finance teams, S4 group team, FP&A, MDs, tax, legal, HR, etc. The Finance Manager will have financial controlling responsibilities for various entities in APAC. Additionally, as part of the monthly consolidation the manager will work with local finance teams across the world, including US, LATAM, APAC, and EMEA. The role focuses on financial reporting, alignment, process improvements, and integration due to the company's acquisitions. This role will report into the APAC Financial Controller based in Singapore. 

Key responsibilities include:

• Supporting and mentoring the local APAC accounting team employees to ensure timely and quality financial reporting for entities that fall under direct responsibility.
• Analyzing and reviewing monthly reporting packages for entities within the different company groups and liaising with local finance teams.
• Leading the monthly consolidation process and intercompany reconciliations, reporting to the S4 group team
• Acting as the main contact for financial reporting tool and drive improvement of current working practices
• Liaising with various stakeholders, including local finance teams, S4 group team, FP&A, MDs, tax, legal, HR, etc.
• Ensuring compliance with accounting and reporting standards, including preparing accounting position papers (IFRS).
• Overseeing the group audit process.
• Assisting with monthly board reporting to the management board.
• Playing a role in implementing new finance systems and driving process improvement and transformation projects 
• Contributing to process documentation and improvement, as well as building a future-proof finance and reporting structure.

Requirements

• Bachelor or Master’s degree in Finance, Economics, Accountancy or equivalent
• 6+ years of experience, preferably in a high growth, international company
• Experience within a transformation environment
• Experience using Netsuite is preferred but not required 
• Excellent communication skills, both with financial and non-financial professionals
• Ability to work in a dynamic environment and handle stressful situations with a positive attitude
• Strong analytical skills
• Proficiency in IFRS.
• Fluency in spoken and written English.

#LI-CX1

Job Summary

We are seeking a Finance Systems Analyst to support the administration and optimisation of NetSuite ERP and other finance technology systems. This role is ideal for a highly organised individual who can manage ticketing, user support, and system administration while ensuring smooth issue resolution. The role will involve coordinating between users, system administrators, technical teams, and external consultants to track and resolve system-related requests efficiently.

The role will be APAC focused however you may support global enquiries if they fall into the local time zone. 

Key Responsibilities

• Act as the first point of contact for finance system queries, ensuring efficient issue resolution.
• Manage and track tickets through the ticketing system, ensuring timely follow-ups and escalations.
• Provide day-to-day system administration for NetSuite ERP and other finance technology platforms.
• Handle basic troubleshooting (e.g., login issues, data entry errors) and escalate complex cases as needed.
• Work closely with finance teams, Tech teams, and external consultants to coordinate issue resolution.
• Ensure that tickets are logged, tracked, and resolved in an organised manner.
• Assist with finance process improvements, identifying opportunities to streamline system workflows.
• Support system upgrades, testing new releases, and documenting system changes.
• Assist users in creating and maintaining saved searches, dashboards, and reports in NetSuite.
• Support finance teams by ensuring data accuracy and reporting consistency across systems.
• Help document best practices and training materials for finance system users.

Key Skills & Qualifications

• Bachelor’s degree preferred in Finance, Accounting, Information Systems, or a related field (or equivalent experience).
• Strong organisational skills with the ability to manage multiple requests and priorities.
• Detail-oriented with a structured approach to issue tracking and resolution.
• Strong communication skills to work effectively with users, system managers, IT teams, and external consultants.
• Proficiency in Excel; familiarity with NetSuite ERP or other finance technology systems is a plus.
• Comfortable working with ticketing systems and troubleshooting basic system issues.
• A proactive problem solver with a willingness to learn and grow in financial systems administration.
• Hands-on experience with NetSuite ERP and finance technology systems.
• Exposure to finance systems administration, reporting, and process improvements.

#LI-CX1

As a Senior Solutions Engineer (Channel), you will expand SentinelOne’s technical sales presence across ASEAN, Hong Kong, and Taiwan by leading technical enablement, knowledge transfer, and evangelism within the partner community. You will support the full partner sales cycle—including demos, PoCs, and competitive intelligence—while training partners to effectively sell and launch SentinelOne-based solutions. By collaborating with partners, field sales, and internal SE teams, you will align with partner business models to identify and capture high-value opportunities through our cybersecurity platform.

What will you do? 

• Primary responsibilities can be broken into three main facets within the partner community.
• Relationship management
• Technical enablement
• Tech Marketing/sales activities
• Visit local/regional partner offices with regular cadence
• Attend and coordinate offsite social events with partners
• Attend internal sales and sales engineering calls
• Facilitate meetings with SentinelOne field sales and sales engineers and partner resources
• Support sales cycle of SentinelOne products to new partner prospects through demos, POCs, etc.
• Introduce partner sales and technologists to technology
• Deliver roadmap and product updates
• Train for demos and proof-of-concepts (POC)
• Provide regular market updates including competitive intelligence
• Set up regular best practices and how to sessions
• Enable partners to develop, launch and support S1 based Solutions

What Skills and Knowledge Will You Bring?

• Minimum 4 years pre-sales working expertise on one of the following technical topics: Cloud computing (private, public, hybrid) , Endpoint Protection / EDR, OT-IoT, Cloud SIEM solutions, Security Operations, IR, Mobile Security.
• Strong client facing skills (incl. C-level) and a successful track record of engagement management
• Having excellent technical Presentation Skills
• Fluency in English is a requirement for this role and a Second language in Thai, Chinese, and/or Bahasa is an advantage.

Mintel is the world’s leading market intelligence agency. Our analysis of consumers, markets, new products, and competitive landscapes provides a unique perspective on global and local economies. Since 1972, our predictive analytics and expert recommendations have enabled our clients to make better business decisions faster. Our purpose is to help businesses and people grow. Our fast-growing office in Kuala Lumpur is both our regional hub for our APAC business as well as a Global Shared Service Centre.

We are looking for a detail-oriented and proactive Assistant Financial Accountant to join our finance team, supporting revenue and commission accounting activities across multiple markets. This role plays a key part in ensuring accurate revenue reporting, supporting month-end close processes and performance analysis, and maintaining strong compliance with accounting standards. The ideal candidate will work closely with cross-functional teams including Commercial, Legal, and Billing, while contributing to process improvements and operational efficiency in a dynamic, multinational environment.

Responsibilities:
• Maintain weekly revenue reconciliations for each market to support sales performance reporting and invoicing processing. 
• Prepare journals for revenue accruals, deferrals, and adjustments.
• Support monthly/quarterly/annual close activities including revenue recognition checks. 
• Assist in ensuring compliance with appropriate revenue recognition standards.
• Assist in the preparation of intercompany revenue matching and reconciliation.
• Preparation of monthly calculation of sales commissions.
• Support statutory audits by preparing audit deliverables and resolving queries.
• Provide support to regional finance teams during budgeting and forecasting cycles.
• Assist in ad hoc financial analysis relating to pricing, customer contracts or product line.
• Contribute to process improvement by identifying gaps and propose enhancements in operational & accounting processes, controls, and documentation.
• Work across departmental teams dealing with Sales, Legal, Customer Success, Contracts Processing and Billing teams. 
• Perform any other ad-hoc duties as assigned by superior.

Requirements:
• Bachelor’s degree in Accounting, Finance, or related discipline.
• Professional qualification or progress toward ACCA/CPA/CA is preferred.
• 1–3 years of relevant accounting experience, ideally in a multinational environment or SSC setting.
• Solid understanding of accounting principles, month‑end close processes, and statutory reporting.
• Experience with audit support, tax compliance, and balance sheet management.
• Proficient in MS Office and Power BI. Intermediate to advance MS Excel skills. 
• Proficiency in accounting systems. Experience in NetSuite and MS Dynamics is highly desirable. 
• Familiarity with financial reporting tools and automation initiatives is beneficial.
• Strong attention to detail, accuracy, and commitment to deadlines.
• Good communication and interpersonal skills, with the ability to collaborate across teams and cultures. Mandarin speaker will be a plus.
• Proactive, organised, and able to manage multiple priorities.
• Problem‑solving mindset with willingness to learn and improve processes
• Ability to work independently and collaboratively in a face-paced environment.
• Flexible to work when required during Malaysia public holidays in which replacement holidays will be provided. 
• Flexible to work on staggered hours to support UK & US timing

#LI-SH1 #HYBRID

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.

The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

What will you be doing? 

• Manage projects as well as lead our business growth, the data consulting teams welcome all business and technical background joiners, who would thrive as an expert in a specific field, or truly versatile players.
• In this fast-paced, fast-growing industry, the most important qualities in our eyes are intellectual curiosity, autonomy and dynamism.
• You wield both “business” and “data” knowledge, with experience ideally in a digital marketing consulting firm; You already have a first understanding of digital technologies, and care to develop more in the exciting world of data and digital business

What are we looking for? 

• You must have previous Management Consultancy, ideally within Strategy Consulting or Data Consulting.
• Graduated from Business school or Engineering, in our eyes' the most important qualities are intellectual curiosity, autonomy, and dynamism.
• We are looking for profiles with the double hat “business” and “data”, with at least 1-2 years of experience, and in the use of BI tools or data analysis.
• You will already understand digital technologies (Tracking, Machine Learning, RTB, Big Data, Platform as a Service,…).

Artefact is the place to be: come and build the future of data and marketing!
Innovation: We have a passion for creating impacting projects and believe innovation can come from anyone.
Action: We make things rather than telling people how to make them.
Collaboration: We believe in bringing talented people together, winning together, and in learning from each other.

From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea.

Mintel is the world’s leading market intelligence agency. Our analysis of consumers, markets, new products, and competitive landscapes provides a unique perspective on global and local economies. Since 1972, our predictive analytics and expert recommendations have enabled our clients to make better business decisions faster. Our purpose is to help businesses and people grow.

We are looking for a Client Success Executive to provide reactive and proactive client support to Mintel’s global client base across all sectors of our business. This position is responsible for fielding data analysis requests from our clients, as well as assisting colleagues with various client-related administrative tasks. The Client Success Executive will be working in a dynamic team and responsible for providing the best-in-class support to our client base worldwide and collaborating with the Commercial team to support their needs. You will be part of a team which offers the exciting opportunity to collaborate with our Commercial teams and global clients. You'll gain dynamic experience in an international environment.

Primarily, this role will support our APAC clients, but you will also support our global client base.

What You Will Be Doing:

• Responding to Ad-Hoc Client Requests: Providing timely and thorough responses to ad-hoc client questions and research requests using the appropriate Mintel data and insights
• Creating Recurring Client Newsletters: Create newsletters for clients on a recurring basis in various formats using Mintel’s platforms to highlight new data and insights related to the client’s industry.
• Collaborating: Working closely with Client Success Managers on client engagement and providing support as needed with data analysis and reporting on client usage.
• Client Support: Working alongside other members of the Client Support team to provide support on a range of issues from subscription access problems through to customer requests for market research support.
• Live Chat Support: Answering clients’ inquiries through live chat.
• Client Training: Conduct virtual training sessions on how to use Mintel Tools upon request by the Commercial Team.
• Representing Mintel: Operating as a competent and knowledgeable expert in Mintel's methodologies and processes across a broad range of verticals; providing timely and thorough responses to ad-hoc client questions

 Who We are Looking For: 

• Data & Insights Enthusiast: You have a strong academic or professional background in analyzing data, insights, and market research. You can find creative ways to help clients digest and derive insights from large sets of data. You should be familiar with pivot tables, v-lookups, and other formulas, in addition to sorting and manipulating data.
• Tech-savvy: You have experience working with SaaS platforms such as Mixpanel and Microsoft Dynamics CRM and you can learn new technologies quickly.
• Detail-Oriented: You have excellent attention to detail and strong organizational skills. You are dedicated to quality, ensuring accuracy and efficiency in your work to elevate Mintel as a top insights company.
• Great communicator: You have extremely polished verbal and written communication skills, and can adapt your communication style to suit each client and internal business partner.
• Self-Directed: You take initiative to solve problems and uncover opportunities, and you are eager to take ownership and accountability for the success of your client portfolio.
• A Multi-tasker: You can handle multiple projects simultaneously and with different deadlines, which includes producing and delivering reports.
• Client-obsessed: You are passionate about client service and you are driven to help your clients achieve success.
• Naturally curious: You are naturally curious and great at navigating client conversations, asking second and third-level questions to get at the heart of clients’ challenges and goals.
• MUST be fluent in Mandarin, written and spoken to support our clients based in China.
• Working Hours: 9.00am to 5.30pm 

What We Offer:

• A culture that supports true collaboration whilst embracing remote working.
• Flexible start times and end times.
• Home based but need to be in the office for onboarding, team meetings and ongoing training throughout the year.
• Approach to personal development where we encourage individuals to grow and share what they’ve learned.
• Social events, both within the department and across the company.
• Generous annual leave and wider circle employee benefits.
• Additional one day off to celebrate your birthday.
• Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness, and Mintel Gives).
• Giving back is part of our culture with this in mind, Mintel gives employees 2 days' leave per year to join local volunteering activities organised by our Mintel Gives (where applicable).
• Mental health and wellbeing support via Modern Health App.
• Beautifully designed offices foster collaboration and fun.

Mintel is an equal-opportunity employer that is committed to the strength of an inclusive workplace. 

#LI-JY  #HYBRID

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

MoneyHero is looking for a highly motivated and customer-oriented individual to join our Customer Operations team as a Customer Service Executive. This role primarily involves handling customer inquiries and providing excellent service to our Hong Kong customer base through email, chat and phone support channels. The ideal candidate will have strong written Cantonese communication skills, a passion for problem-solving, and a commitment to customer satisfaction.

The Executive, Customer Service will be responsible for:

• Promptly and accurately respond to customer inquiries via email, chat and phone platforms.
• Effectively resolve customer issues and complaints to ensure a positive customer experience. 
• Provide clear and concise information about MoneyHero's products and services.
• Escalate complex inquiries or complaints to the appropriate department or supervisor.
• Maintain accurate records of customer interactions and inquiries.
• Adhere to company policies and procedures regarding customer service.
• Contribute to the development and improvement of customer service processes.
• Collaborate with team members to achieve department goals and objectives.

In this role, we are looking for someone with:

• Fluency in written and spoken Hong Kong's Cantonese is mandatory.
• Good written and verbal communication skills in English.
• Minimum of 1 year of experience in a customer service role, specifically handling email and chat inquiries.
• Proficiency in using customer service software and tools.
• Strong problem-solving and critical thinking skills.
• Ability to multitask and prioritize tasks effectively.
• Excellent attention to detail and accuracy.
• Positive and professional attitude.
• Ability to work independently and as part of a team.

Good to have:

• Familiarity with Hong Kong’s financial services industry.
• Experience using Zendesk as ticketing tool

#MoneyHeroGroup #LI-RR1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Procurement team plays a critical role in sourcing and managing digital rewards across key Asia markets.  We ensure a strong, competitive catalog of incentives by partnering with leading brands, platforms and retailers, enabling the business to deliver compelling rewards to customers at optimal cost and value.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are seeking a Senior Associate, Procurement to lead sourcing, negotiation, and supplier management for digital rewards across Singapore, Hong Kong, Taiwan and the Philippines. This role is focused on building a high-quality, market-relevant rewards portfolio by securing competitive commercial terms with global brands, digital platforms and regional partners.  The ideal candidate brings strong regional procurement experience across digital rewards ecosystems, including e-vouchers, gift cards, loyalty currencies (i.e. miles) and digital assets (i.e. stablecoins).

The Senior Associate, Procurement will be responsible for:

Strategic Sourcing (Digital Rewards)

• Develop and execute procurement strategies for digital rewards, ensuring competitive pricing and strong market relevance.

Supplier Negotiation & Management

• Lead commercial negotiations with global brands, digital platforms, and regional partners to secure best-in-class pricing, margins, and exclusive offers.  Build and maintain long-term supplier relationships.

Market & Category Expansion

• Identify and onboard new digital reward partners to expand and localize the rewards catalog across target markets, ensuring alignment with customer preferences.

Regional Procurement Optimization

• Drive procurement KPIs including cost savings, margin improvement, supplier performance, and contract optimization across all four markets.

Cross-functional Collaboration

• Partner closely with the marketing, product, and finance teams to align reward sourcing with campaign needs, customer demand, and business objectives.

Procurement Operations & Governance

• Ensure accurate documentation of procurement activities, including contracts, pricing structures, and supplier performance tracking.  Maintain compliance with internal procurement policies.

Project Management

• Lead the evaluation and onboarding of new digital reward platforms and design, implement, and standardize procurement processes to support these initiatives.

In this role, we are looking for someone with:

• 3-5 years of procurement experience, preferably in digital rewards, e-commerce, fintech, or loyalty programs.
• Proven track record in negotiating with regional or global brands for digital products (i.e. Apple, Grab, Telco, or e-wallet platforms)
• Strong network of suppliers across Singapore, Hong Kong, Taiwan and the Philippines.
• Experience managing multi-market procurement strategies and supplier portfolios.
• Demonstrated ability to drive cost efficiency, margin improvement, and supplier performance.
• Strong analytical and problem solving skills with a data driven approach.
• Excellent stakeholder management and communication skills across cross-functional teams.

#MoneyHero #LI-RR1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025..

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As a Talent Acquisition Partner, you won’t just fill roles, you’ll be a strategic advisor to the business. You will own the end-to-end hiring journey, leveraging data-backed market intelligence and innovative sourcing to secure top-tier talent. 

This is a high-visibility role, based in Malaysia, where you will drive recruitment excellence and act as a brand ambassador across Southeast Asia.

The Talent Acquisition Partner will be responsible for:

• Strategic Advisory: Lead 360-degree intake sessions and use market mapping to design cost-efficient, data-driven strategies for diverse, top-tier talent.
• End-to-End Ownership: Manage the full recruitment lifecycle, from innovative sourcing and process design to complex offer negotiations.
• Active Sourcing: Build robust talent pipelines by proactively sourcing through social platforms, professional networks, and employee referrals.
• Recruitment Excellence: Support and lead strategic projects, drive hiring best practices group-wide, and deliver data-driven insights to business leaders.
• Employer Branding: Drive employer branding initiatives and coach hiring managers on objective, unbiased assessment techniques.
• Candidate Experience & Excellence: Deliver a high-touch candidate journey that prioritises engagement and serves as a direct extension of our brand identity.

In this role, we are looking for someone with:

• Proven Expertise: 2-3 years recruitment experience - Agency or In-house/RPO backgrounds.
• Regional Insight: Deep knowledge of Southeast Asia hiring best practices and the regulatory landscape.
• Sourcing Specialist: A high-level direct sourcer with a proven track record of headhunting passive talent.
• Strategic Communicator: Exceptional ability to influence and engage stakeholders across all seniority levels.
• Adaptable & Driven: Thrive in a fast-paced environment, managing high-volume requisitions with precision and a focus on exceeding expectations.
• Bilingual Capability: Fluency in English, Mandarin, and Cantonese is highly preferred to effectively partner with our teams in Singapore, Hong Kong, Philippines, and Taiwan.

#LI-Remote
#MoneyHeroGroup
#LI-AK1

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you will do at Axi!

You will play a key role in keeping Axi colleagues safe in the world of Cyber. With a key focus on engineering and automation, this role focuses on implementing strategic solutions to security problems, providing a secure environment for our customers and colleagues to operation in, without large operational overheads. Ranging from DevSecOps practices implementing security controls as code to policy-based controls across our network or identity environments.

Your EDGE Assignment/You Will

• Operate as a core member of the Security team and act as a subject matter expert for Axi in partnership with Axi strategic partners.
• Keep abreast of and play a hands on, investigative role in security incidents providing essential information to key control points.
• Drive improvements in threat intelligence capabilities aligned to industry best practice.
• Research security trends and emerging technologies, identify our business and technical requirements, perform technical evaluation and support deployment of multi-regional security solutions.
• Review implementation of security controls and evaluate effectiveness, make recommendations for improvements, and execute against those recommendations.
• Play a key role in projects through design, pilot, and deployment for new security solutions across multivendor cloud environments.
• Take a leading role in specific projects aligned to key skillsets ensuring delivery to a high standard.

Are you the one?

• Strong hands-on experience securing Microsoft Azure environments
• Expertise in Microsoft Defender for Cloud (secure score, recommendations, workload protection)
• Secure configuration & hardening of Azure Storage, VMs, Key Vault, and Networking (NSG, private access)
• Solid understanding of the Azure shared responsibility model

Microsoft Defender Expertise

• Experience with Defender for Endpoint and Defender for Identity
• Alert triage, investigation, and tuning using KQL
• Practical incident response experience (containment, RCA)

Offensive Security (Must-Have)

• Hands-on web, API, and cloud security testing
• Strong knowledge of OWASP Top 10 & OWASP API Top 10
• Attacker mindset with ability to design preventive controls

Nice to Have

• Red/Purple team exposure, MITRE ATT&CK
• Scripting (PowerShell / Python)
• WAF & API security (Akamai, Azure Front Door, Cloudflare)
• ISO 27001 / SOC 2 support
• Security automation (Azure Logic Apps / Functions)

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training & certifications and soft skills development.
• Health and life insurance for employees along with 2 dependents.
• Generous time off, including 20 days of annual leave per year (incremental leave up to 25 days) and paid sick leave.
• Team-building experiences and corporate parties.

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Hiring Team Interview (45 minutes)
• Final Interview (30 minutes)

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Rewards Operations Team plays a critical role in ensuring the seamless and timely delivery of rewards and incentives to our valued customers. As a member of the Rewards Operations Team, you will be responsible for managing the end-to-end process of reward fulfillment, maintaining inventory, and providing exceptional customer service.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, Remote working arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

The Associate, Rewards Operations will play a crucial role in ensuring our customers receive their rewards efficiently and effectively. You will be responsible for managing the end-to-end fulfillment process, from coordinating with the procurement team to handling customer inquiries and resolving issues. This role requires a meticulous eye for detail, excellent organizational skills, and a customer-centric mindset.

The Associate, Rewards Operations will be responsible for:

• Support the end-to-end rewards fulfillment process, ensuring timely and accurate delivery of rewards to customers.
• Build and maintain relationships with vendors and redemption centers, ensuring timely delivery and quality of rewards.
• Track and update inventory levels, flagging low stock and supporting the Procurement team to maintain adequate supply.
• Collaborate with the Customer Service team to address inquiries and resolve escalations related to reward fulfillment within SLAs.
• Maintain fulfillment performance data and assist in generating reports to provide operational insights.
• Assist in identifying areas for optimization to enhance efficiency and customer satisfaction.
• Ensure fulfillment processes align with company policies and applicable regulations.
• Work with teams such as procurement, marketing, and customer service to ensure smooth operations.
• Provide support for weekly team updates, KPI tracking, and resolving blockers as needed.

In this role, we are looking for someone with:

• Experience: Minimum of 1-2 years of  experience in business administration, operations, or a related field.
• Fluency in written and spoken Hong Kong Cantonese is a must to work with local stakeholders in Hong Kong, along with strong English communication skills.
• Strong Microsoft Excel and Google Sheets skills to handle data
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Experience in using fulfillment and inventory management software.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Customer-focused with a commitment to delivering exceptional service.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proven ability to work independently and remotely, with strong self-discipline and time management skills.
• Embraces a startup culture and thrives in a fast-paced environment, taking initiative and ownership of tasks.
• Highly organized with meticulous attention to detail.
• Excellent verbal and written communication skills.
• Collaborative and flexible approach to work, able to contribute effectively as part of a team.
• Effective problem-solving skills, including decision-making, time management, and prioritization.

#MoneyHeroGroup #LI-RR1 #LI-Remote

Job Details

• 💼 Revenue
• 📍 Kuala Lumpur, Malaysia
• 🕜 Full-Time/Hybrid 

What you will do

As a Business Development Manager for Malaysia, you will be responsible for our international expansion by identifying and closing new business within the Malaysian market. Reporting to our Regional Sales Director, you will manage the full sales cycle, from initial prospecting and cold calling to contract negotiations. You will act as a consultant to our clients, creating proposals that meet their needs while supporting Lighthouse’s commercial goals. This role is for a proactive individual who enjoys building a territory and providing a feedback loop between the market and our Product Development team.

Where you will have impact

• Identify and secure new client opportunities through cold calling, email campaigns, and networking within industry groups across Malaysia.
• Manage the end to end sales process, with a strong focus on outbound prospecting, including reaching out to new prospects, conducting product demonstrations, and preparing tailored proposals.
• Create and execute a business development plan to meet sales targets and improve local processes.
• Act as a link between the Malaysian market and our internal Product teams by sharing client feedback.
• Find and close opportunities to upsell within our existing client base.
• Attend industry conferences and organize regional roadshows to build our presence in the APAC region.
• Help define the 'Lighthouse way' by using AI insights and automation within our CRM to improve forecast accuracy and daily efficiency.

About our team

You’ll be joining our Sales team within the wider Revenue department. We are a global team of over 150 sales professionals across 24 countries. You will be part of our APAC hiring department—a team of 36 people focused on growing our market share in both mature and emerging territories. We work closely with hotels and short-term rental providers to help them improve their revenue through our technology.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• Proven years of experience in SaaS sales or business development, ideally within hospitality (tech).
•  A 'hunter' mentality with a strong track record of achieving and exceeding sales targets.
• Demonstrated drive, hunger, and proactivity; you are a self-starter who thrives in a fast-paced, challenging environment.
• Experienced managing the full sales cycle, lead generation, pipeline management, and delivering clear product presentations or webinars.
• Excellent relationship-building and negotiation skills with the ability to balance client value and commercial goals.
• Fluent in written and spoken English and Malay. Other Asian languages are plus.
• Interested in how automation and generative AI can improve your daily workflow, such as forecasting and deal execution.

We welcome

• Experience using Salesforce or similar CRM tools.
• A strong interest in the travel and hospitality industry.

Role Summary:

The Senior Manager, Staffing Strategist drives efficiency across a portfolio of accounts by strategically resourcing staff across multiple APAC markets. This regional role collaborates with client operations, discipline leads, finance, senior leadership, talent teams, and other resource managers to plan, schedule, and allocate resources for successful delivery. It includes oversight of resourcing across various APAC countries, with specific guidance and support for the Malaysia-based team, ensuring alignment with regional strategies and best practices.

Skills and Experience

What you will do:

Demand

• Align to a book of business, agency, and/or accounts.
• Advise client teams on fulfilment timelines, roles, and staff plan recommendations.
• Own and ensure data accuracy for Workforce Planning.
• Understand and pivot between fulfilment channels (Talent Acquisition/Contracting/Resource Management) to align with client strategies.

Supply

• Collaborate with client teams to maintain accurate Staff Plans.
• Assemble and optimize the best possible team for clients.

Fulfilment

• Ensure fulfilment of staff plans across internal and external supply.
• Simplify client team interactions by aggregating needs between Resource Management and Talent Acquisition (including contract & offshore).

Execution & Monitoring

• Act as a central point of contact for client teams, clarifying staffing requirements.
• Continuously refine staffing fulfilment to enhance efficiency, minimize bottlenecks, and improve client experience.
• Monitor fulfilment progress, ensuring alignment with client needs and strategic goals.
• Utilize data and analytics to measure effectiveness and optimize staffing levels.

Key Responsibilities

• Partner with APAC team leads to assess staffing needs and develop resource plans for high-quality, timely delivery.
• Collaborate with client and discipline leadership to intake, prioritize, and allocate resources for new and existing business across the region.
• Monitor regional resourcing bandwidth and optimize utilization across multiple countries.
• Produce timely, accurate reports for regional/global stakeholders: utilization, billability, staffing plans, capacity, trends, forecasts, and timesheet compliance.
• Enable cross-market resource sharing within APAC and globally with other Resource Managers.
• Provide ongoing guidance to the Malaysia team to strengthen local resourcing practices and ensure regional/global alignment.
• Quarterly evaluate processes/structures to identify operational efficiency opportunities across markets.
• Conduct regular check-ins with resource and client managers to align staffing plans and address delivery challenges.
• Escalate key issues to stakeholders: staffing changes/rotations, retention/employee relations, workflow shifts, and projected hiring needs.
• Partner with Recruitment to identify gaps and initiate hiring/contractor requests when internal resources are insufficient.
• Maintain confidentiality regarding staffing decisions and internal movements.
• Support career development initiatives and facilitate internal mobility discussions across the region.

What you will need:

KNOWLEDGE AND EXPERIENCE

• Deep understanding of client needs, expectations, and staff plans.
• Expertise in Resource Management, Workforce Planning, and staffing solutions to advise client teams.
• Ability to maintain data accuracy for Workforce Planning and use analytics for data-driven decisions.
• Ability to handle confidential and sensitive information.
• Experience in managing, setting expectations, and communicating with senior stakeholders.

IMPACT AND ACCOUNTABILITY

• Crucial role in advising on fulfilment timelines and staff planning for effective client outcomes.
• Strategic recommendations to enhance client outcomes.
• Drive efficiency and reduce bottlenecks in the staff fulfilment process.

AUTONOMY AND MANAGEMENT

• High degree of autonomy in decision-making to align staffing with client needs.
• Serve as a central point of contact for client teams, ensuring clear communication with internal/external partners.
• Ability to collaborate, influence, and guide cross-functional teams towards effective staffing solutions.
• Demonstrated ability to resolve cross-functional conflicts and promote teamwork.

INNOVATION AND CREATIVITY

• Act as a trusted advisor, offering creative solutions to complex staffing challenges.
• Simplify client team interactions and facilitate clear communication between RM and TA functions.

About You
You are highly organized, process-driven, and proactive, with a collaborative and solution-oriented mindset, comfortable operating regionally across diverse markets.

Key Qualifications and Skills:

• 5–7 years of Resource Management experience.
• Agency environment experience, ideally supporting digital campaign delivery.
• Proven ability to effectively manage resources across multiple markets, including reporting utilization and resolving staffing conflicts.
• Comfortable with data: interpret metrics, identify trends, and translate insights into actionable plans.
• Strong experience working across APAC markets; experience supporting/guiding regional teams is highly valued.
• Strong communication skills to build relationships across all seniorities and geographies.
• Confident in conflict resolution and problem-solving.
• Ability to motivate and develop team members while maintaining delivery focus.
• Strong work ethic and ability to manage multiple priorities under pressure.
• Exceptional attention to detail, with a practical and resourceful approach.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

Job Details

• 💼 Customer Care | Customer Operations
• 📍 Kuala Lumpur - Malaysia 
• 🕜 Full-Time Hybrid 

What you will do

As a Product Support Specialist, you will be a key member of our Customer Care team and the face of Lighthouse to our diverse customers. You will be entrusted with building strong relationships and ensuring our clients' success by guiding them through our platform. As an experience-maker for our customers, you will help hotels transform their business by becoming an expert on our products and their unique needs.

Where you will have impact

• Educate and empower our users to help them achieve the most out of the Lighthouse products.
• Respond to, investigate, and resolve cases logged by customers via chat or email in a timely and professional manner.
• Provide technical troubleshooting for client questions and escalate complex issues or bugs to the Engineering team.
• Help customers adopt and optimize their use of Lighthouse products efficiently.
• Prepare supporting materials and product user manuals to enhance the customer experience.
• Collaborate with internal teams, including Business Development, on customer-related questions to ensure a seamless experience.
• Develop a deep understanding of all Lighthouse products to assist our varied user profiles.

About our team

Join our global and collaborative Customer Care team, the dedicated faces of Lighthouse for our users. We are a passionate group of strategic-minded professionals who advise and guide a wide array of customers from around the world. Our team is entrusted with nurturing client relationships and ensuring product health. We are the first point of contact, focused on problem-solving and helping our clients achieve their goals by making Lighthouse the common thread that transforms their business.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• Professional fluency in both English and Japanese (business-level or native) is a mandatory requirement.
  
• Proven success in a customer-facing environment with a strong customer-first mentality.
  
• Exceptional written and verbal communication skills.
  
• An independent and accountable worker who can manage their own queue and escalate issues appropriately.
  
• Strong time management skills with the ability to prioritize across multiple open tickets and meet SLAs.
  
• Resourceful and adaptable, with proactive problem-solving skills and comfort working in a fast-pivoting environment.
  
• AI-savvy, with experience or comfort using AI tools to improve efficiency and resolution speed.
  
• Tech-savvy and proficient with business tools such as Google Apps.
• Knowledge of the hospitality industry 

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a detail-oriented and execution-driven Senior Executive, People Operations, based in Malaysia. This role plays a key part in supporting payroll and HR operations for Malaysia and Singapore, ensuring accuracy, compliance, and a great employee experience. You’ll also help manage local office administration and collaborate on regional initiatives.

The Senior Executive, People Operations will be responsible for:

Payroll & Compliance (Malaysia & Singapore)

• Manage end-to-end payroll processes for Malaysia and Singapore, ensuring timely and accurate execution in collaboration with Multiplier and internal stakeholders.
• Oversee monthly payroll processing, including base salary, variable components, statutory deductions, and off-cycle payments, with a strong focus on accuracy and confidentiality and update employee records in line with local requirements, ensuring alignment between HR systems and payroll data.
• Administer employee benefits such as insurance, allowances, and statutory contributions in accordance with company policy and country-specific laws.
• Manage work pass applications and renewals for Singapore, including Employment Pass (EP), S Pass, and Dependant Passes, in coordination with relevant authorities and internal teams.
• Ensure full compliance with statutory regulations, including but not limited to:
• Malaysia: EPF, SOCSO, EIS, and PCB
• Singapore: CPF, IRAS, and MOM requirements
• Process final payments for resigning employees, including pro-rated salary, leave encashment, and tax clearance where applicable.
• Respond to employee queries related to payslips, statutory contributions, offboarding payments, and other payroll-related matters in a timely and professional manner.
• Coordinate closely with Multiplier on payroll calendars, monthly employee data updates, and accurate documentation submission to ensure smooth payroll execution.

Employee Lifecycle Support

• Prepare and maintain accurate employee records, offers, contracts, and related documentation in Workday, ensuring data integrity and timely updates across the employee lifecycle.
• Coordinate end-to-end onboarding and offboarding processes, including IT access setup, workspace allocation, equipment distribution/return, and orientation coordination to ensure a smooth employee experience.
• Assist in the administration of probation reviews, contract amendments, internal transfers, and other employment changes, including preparation of relevant letters and system updates.
• Ensure all statutory and compliance-related filings are submitted accurately and on time, including documentation for audits or regulatory requirements.
• Provide operational support during performance review cycles, including data consolidation, system input, and coordination with managers and HRBPs for compensation planning and employee movement tracking.

Office & Vendor Administration (Malaysia ad-hoc)

• Manage day-to-day office needs: pantry, stationery, courier, and vendor coordination
• Liaise with building management for facilities, security, and maintenance
• Support internal events and office activities in collaboration with regional teams

Benefits & Insurance

• Assist employees with enrollment, changes, and claims related to company-sponsored insurance plans, wellness programs, and other employee benefits, ensuring clear communication and timely support.
• Maintain accurate records of benefits eligibility, entitlements, and utilization in accordance with local regulations and internal policies for both Malaysia and Singapore.
• Liaise with insurance brokers, third-party administrators, and wellness vendors to resolve claims-related queries, track service issues, and enhance employee experience.
• Monitor benefit plan usage, flag anomalies, and support periodic reviews to ensure competitiveness, compliance, and operational efficiency.
• Provide guidance to employees on benefit offerings and assist with documentation required for claims or benefit updates.

HR Systems & Data Management

• Maintain accurate and up-to-date employee data in Workday, ensuring consistency across platforms by aligning changes with external systems such as Multiplier.
• Drive improvements in data accuracy and process efficiency by reducing reliance on manual trackers and promoting automation and standardized workflows.
• Support internal and external audits, compliance checks, and HR reporting requirements by ensuring documentation and records are properly organized, complete, and accessible.
• Collaborate with relevant stakeholders to identify system gaps and support continuous process improvement initiatives across the employee lifecycle.
• Ensure confidentiality and data protection protocols are strictly followed in handling employee information.

In this role, we are looking for someone with:

• 3–5 years of experience in HR operations or payroll, ideally in a regional or cross-border role
• Solid knowledge of MY & SG payroll, statutory filings, and EOR platforms (Multiplier experience is a plus)
• Strong proficiency in Excel, including use of formulas, pivot tables, and functions for reconciliation and reporting
• Hands-on experience with HRIS systems (Workday preferred) and spreadsheet tools
• Strong attention to detail, organization skills, and ability to multitask
• Excellent communication skills and comfort working across teams and time zones
• A proactive, service-oriented mindset with a focus on continuous improvement

#MoneyHeroGroup #LI-BP1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a technically strong and execution-focused HRIS Specialist based in Malaysia to manage and optimise our Workday HR platform across multiple markets.

This role will serve as the internal Workday subject matter expert responsible for ensuring the HR system operates efficiently, supports employee lifecycle processes, and provides reliable workforce insights for leadership. The role will focus on Workday configuration, governance, reporting, system optimisation, and cross-system integrations, while supporting People & Talent teams across Malaysia, Singapore, Hong Kong, Taiwan, and the Philippines.

You will play a key role in leveraging the full potential of the Workday system, strengthening system governance, and driving HR digital maturity across the organisation.

The HRIS Specialist will be responsible for:

Workday System Ownership & Configuration

• Manage and maintain Workday Core HCM modules, including Talent Management, Absence, and related configurations.
• Configure and optimize Workday business process frameworks, approval workflows, and system governance controls.
• Ensure accurate employee lifecycle management within Workday, including hiring, job changes, probation tracking, performance cycles, and offboarding processes.
• Troubleshoot system errors, workflow failures, and configuration issues, ensuring timely resolution.

HRIS Governance & System Optimisation

• Strengthen system governance and approval controls to ensure proper process flows within Workday.
• Review and refine workflows to improve process efficiency, compliance, and audit readiness.
• Identify opportunities to automate manual HR processes and improve system utilisation.
• Ensure consistent system usage across HR teams and markets.

Workday Reporting, Dashboards & Data Analytics

• Leverage the full potential of the Workday system by developing structured reporting and dashboards.
• Create and maintain Workday dashboards and analytics to support leadership with real-time workforce insights, including:
• Headcount reporting
• Attrition analysis
• Workforce planning insights
• Performance review completion tracking
• Support leadership decision-making through accurate, timely, and data-driven HR insights.

HR Data Governance & Data Clean-Up

• Lead HR data clean-up initiatives to ensure data accuracy and integrity across HR systems.
• Implement strong data governance standards to maintain reliable employee data.
• Conduct periodic audits to ensure data consistency between Workday and external systems.

HR Systems Integration & Enhancement

• Support Workday integrations with other enterprise systems, including payroll providers and internal platforms.
• Collaborate with IT teams and external system vendors on system upgrades, integrations, and enhancements.
• Identify system gaps and drive continuous improvement initiatives for HR digital processes.

User Support & Stakeholder Management

• Serve as the primary point of contact for Workday-related queries across HR teams and business stakeholders.
• Provide system support and guidance to HR, managers, and employees on Workday processes.
• Conduct training sessions and develop user guides to improve system adoption and user experience.

In this role, we are looking for someone with:

• 5–8 years of hands-on experience in HRIS or Workday delivery, with strong exposure to Core HCM modules.
• Proven experience working with Workday configuration, Talent, Absence, and business process frameworks.
• Experience managing HR system reporting, dashboards, and workforce analytics.
• Experience supporting HR system integrations and digital transformation initiatives.
• Strong troubleshooting and analytical skills.
• Ability to work effectively with HR, IT, and external system vendors.
• Basic understanding of regional payroll frameworks across Malaysia, Singapore, Taiwan, Hong Kong, and the Philippines.
• Experience working in a multi-country HRIS environment.
• Familiarity with HR compliance, data governance, and audit controls.
• Experience supporting HR digital transformation or Workday implementations.

This role will play a critical part in ensuring Workday functions as a reliable, scalable, and governance-driven HR platform. By strengthening system configuration, improving reporting capability, and optimizing workflows, the HRIS Specialist will enable better workforce insights, improved employee experience, and stronger operational efficiency across all markets.

#MoneyHeroGroup #LI-BP1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Marketing team is a vibrant and creative group dedicated to amplifying our brand and driving the company’s growth. Our team members are innovative thinkers who excel in crafting compelling narratives and engaging campaigns. We thrive in a dynamic, collaborative, and international environment that fosters both personal and professional growth. By joining us, you'll have the opportunity to shape the company’s voice, influence market strategies, and tackle exciting challenges daily. Embark on a rewarding journey with us and make a significant impact in the world of marketing.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, remote work arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As the (Senior) Associate, Marketing for SingSaver, you will be responsible for end-to-end execution, and optimization of marketing campaigns within your assigned product vertical(s). You will work closely with the Marketing and Commercial teams to bring campaigns to life across multiple channels and markets.

This role is highly execution-driven and requires strong project management, data-led decision-making, and AI-tool familiarity to ensure campaigns deliver profitable customer acquisition and engagement.

The (Senior) Associate, Marketing will be responsible for:

• Campaign Planning
• Review and interpret campaign briefs to ensure deliverables are clearly defined and aligned with objectives.
• Assist in creative direction and copywriting, including copies for website banners, social posts, emails, and paid ads, including creative documentation and campaign materials.
• End-to-End Execution
• Manage end-to-end campaign timelines and execution, creative workflows, and approval processes with internal and external stakeholders, including set up of email campaigns and creative roll-out on internal channels
• Coordinate with Vertical Marketing Manager to ensure local market execution and adaptation and ensure all creatives meet SingSaver’s brand and design guidelines, with keeping track of statuses on internal dashboards and trackers.
• AI & Data-Driven Optimization
• Use AI-powered tools to automate campaign brief and targeting, creative messaging testing allocation.
• Monitor funnel metrics (applications, approvals, VTAs and conversions) and optimize for issued targets.
• Cross-Functional Collaboration
• Coordinate across teams, including Growth Marketing, Commercial, Paid Ads, and Content, to ensure alignment and timely campaign delivery.
• Ensure all campaign assets and offer details are accurate, compliant, and up to date before launch and monitoring of live campaigns to ensure accurate representation of offers and creatives across SingSaver’s marketing touchpoints.
• Performance Management
• Track campaign metrics and contribution.
• Produce post-campaign analysis with insights and recommendations for continuous improvement.

In this role, we are looking for someone with:

• 2+ years of marketing and campaign experience, including campaign management and digital media planning experience
• Familiarity with AI marketing tools (e.g., predictive targeting, automated bidding, content generation, attribution).
• Strong analytic skills and understanding of digital ecosystems such as web analytics tools (Google Analytics), social media marketing applications (Facebook) and digital display marketing platforms (Google Ads)
• Strong cross-functional project management skills and proven ability to deliver on time and on budget
• Analytical mindset; able to link campaign metrics to P&L impact.
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption

Success Metrics:

• Vertical campaign metrics and contribution to revenue/GP.
• CAC/LTV improvement and issued conversion rates.
• Partner satisfaction with campaign execution.
• Speed and efficiency of campaign delivery.

#MoneyHeroGroup #LI-BP1 #LI-Remote

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with strong technical acumen are key in this role. As a Customer Success Specialist, you’ll operate in a pooled Success model to provide scaled coverage for customers without a Named Customer Success Engineer (CSE). You will respond to usage, churn, and expansion triggers from the customer health dashboard to drive adoption, outcomes, and growth for Veeam Data Cloud (VDC) and related offerings across the Veeam portfolio, including Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, and Kasten by Veeam.

What You’ll Do

• Monitor data risk and vulnerabilities using telemetry and recurring touchpoints; conduct platform health checks and report trends, applying the Veeam Data Resilience Maturity Model (DRMM) to track improvements.
• Plan and facilitate success sessions and QBRs; review business outcomes and align them to product adoption; highlight ROI achieved and potential gains with additional modules or seats.
• Manage churn risk by building proactive protection plans; advocate for customers; recommend alternative products or configurations for at-risk accounts; launch CSAT surveys; coordinate customer case studies.
• Identify and articulate expansion opportunities; review consumption trends; schedule expansion checkpoints with or without Account Executive (AE) coordination; convert signals into qualified opportunities.
• Connect adoption recommendations across VDC and adjacent offerings (Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, Kasten by Veeam) to maximize resilience, visibility, and orchestrated recovery outcomes.
• Capture feedback from exit interviews for churned customers (cloud reliability, latency, user experience); synthesize learnings to improve scaled journeys and program playbooks.
• Collaborate with Sales, Marketing, and CSEs to execute scaled campaigns and journeys that increase utilization, adoption, and customer health; ensure updates are reflected in Gainsight and reporting.
• Operate within a pooled coverage model focused on Velocity and Commercial–Inside segments for customers without a Named CSE.

What You’ll Bring

• 2–5 years in Customer Success operations or Program Management, ideally within data protection or cyber-resilience solutions.
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; MBA preferred with prior experience at a technical company.
• Proficiency with digital CS platforms (e.g., Gainsight), marketing automation tools (e.g., Marketo), and scaled journey execution; familiarity with CRM (e.g., Salesforce) and BI/reporting is a plus.
• Working knowledge of Veeam offerings: Veeam Data Cloud and at least one of Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, or Kasten by Veeam.
• Strong analytical skills to interpret telemetry, health scores, and consumption data; ability to translate insights into clear success plans and actions.
• Experience facilitating QBRs, building ROI narratives, and creating customer-facing artifacts (e.g., case studies, best practices).
• Effective communication and stakeholder management skills; comfortable collaborating across Sales, Marketing, and Customer Success functions.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

Job Title: Brand Manager / Senior Brand Manager

Department: Marketing / Account Servicing
Location: Grey Worldwide Sdn Bhd, CGMD, Level 17, Bousteador,No. 10 Jalan PJU 7/6, Mutiara Damansara,
47800 Petaling Jaya, Selangor Darul Ehsan.

Job Summary

We are seeking an experienced Brand Manager / Senior Brand Manager to lead brand strategy, oversee integrated marketing campaigns, and drive brand growth across multiple channels. This role combines strategic leadership, client and stakeholder management, and team development responsibilities to ensure consistent and impactful brand communications aligned with business objectives. The ideal candidate will have experience managing multiple campaigns, guiding junior team members, and delivering measurable results for both local and regional brands.

Key Responsibilities

Strategic Brand Leadership

• Develop and execute comprehensive brand strategies and annual marketing plans aligned with business objectives

• Define brand positioning, messaging, and communication frameworks

• Analyse market trends, consumer insights, and competitor activity to inform strategic decisions

• Ensure consistent brand identity, messaging, and visual standards across all touchpoints

Campaign & Integrated Marketing Management

• Lead end-to-end planning and execution of integrated marketing and advertising campaigns

• Collaborate with creative, digital, media, and production teams to deliver high-quality outputs

• Monitor campaign performance, analyse results, and optimise strategies for maximum impact

• Manage campaign timelines, budgets, and deliverables, ensuring efficiency and profitability

Client & Stakeholder Management

• Serve as a primary point of contact for clients or key internal stakeholders on brand-related matters

• Build and maintain strong, long-term client relationships through strategic guidance and proactive communication

• Present proposals, strategic plans, campaign updates, and performance reports confidently to stakeholders

• Translate business goals into actionable and effective marketing solutions

Team Leadership & Project Management

• Lead, mentor, and manage Brand Executives, Brand Managers, and junior team members

• Ensure efficient workflow, task delegation, and resource planning across campaigns

• Foster a collaborative, high-performing team environment

• Maintain quality control and ensure all deliverables meet brand standards

Financial & Operational Oversight

• Manage campaign budgets, forecasting, job costing, and financial tracking of projects

• Ensure proper documentation of POs, invoices, and financial reporting

• Monitor profitability, identify growth opportunities, and optimise cost efficiency

• Drive operational excellence by improving processes and ensuring smooth cross-department coordination

Requirements

• Bachelor’s Degree in Marketing, Advertising, Business, Communications, or related field

• Brand Manager: 5–8 years of experience in brand management, marketing, or advertising agency

• Senior Brand Manager: 8–10 years of experience in brand management or marketing, with proven experience managing large-scale campaigns and key accounts

• Strong strategic thinking, analytical skills, and commercial acumen

• Excellent leadership, communication, presentation, and stakeholder management skills

• Proven ability to manage multiple high-priority projects in a fast-paced environment

• Proficiency in Microsoft Office and presentation tools

Preferred Qualifications

• Experience in FMCG, corporate, or integrated marketing/advertising agencies

• Exposure to digital, social media, and integrated marketing campaigns

• Experience managing regional or multinational brands

Key Competencies

• Strategic brand leadership and decision-making

• Client-centric mindset with strong relationship management

• Advanced project and account management skills

• Team leadership and mentoring capabilities

• Problem-solving, adaptability, and attention to detail

• Operational efficiency and quality control

Job Summary

The Senior Brand Executive is responsible for supporting brand management and client servicing functions by ensuring the smooth execution of campaigns, maintaining strong client relationships, and coordinating internal teams to deliver high-quality marketing and advertising solutions. This role requires strong project management skills, attention to detail, and the ability to thrive in a fast-paced agency environment.

Key Responsibilities

Client Servicing & Relationship Management

- Serve as a key contact for day-to-day client communications and support the Account Manager/Director
- Understand client briefs, brand objectives, and campaign requirements
- Build and maintain positive working relationships with clients
- Assist in preparing meeting materials, reports, and presentations

Project & Campaign Management

- Coordinate with creative, strategy, media, and production teams to ensure timely campaign delivery
- Manage timelines, deliverables, and workflow across multiple projects
- Monitor project progress and ensure adherence to deadlines and budgets
- Ensure quality control and brand consistency across all outputs

Brand & Strategy Support

- Support in the development and execution of integrated marketing campaigns
- Conduct market and competitor research to support strategic planning
- Assist in preparing proposals, campaign plans, and post-campaign reports
- Ensure all work aligns with client brand guidelines and objectives

Financial & Administrative Duties

- Assist in job costing, budget tracking, and PO/invoice coordination
- Ensure proper documentation for finance and internal records
- Support resource allocation and internal reporting

Requirements

- Bachelor’s Degree in Marketing, Advertising, Business, Communications, or a related field
- 3–5 years of experience in an advertising agency or brand management role
- Strong project management and organisational skills
- Excellent communication and interpersonal skills
- Ability to multitask and work under tight deadlines
- Proficiency in Microsoft Office (PowerPoint, Excel, Word)
- Detail-oriented with strong problem-solving abilities

Preferred Qualifications

- Experience handling FMCG, corporate, or integrated campaigns
- Familiarity with digital, social, and integrated marketing channels
- Experience using project management tools

Key Competencies

- Client-centric mindset
- Strong coordination and stakeholder management
- Time management and prioritisation
- Team collaboration
- Adaptability in a fast-paced agency environment

*Please note that this role will be based at Grey Worldwide Sdn Bhd, CGMD, Level 17, Bousteador,No. 10 Jalan PJU 7/6, Mutiara Damansara,
47800 Petaling Jaya, Selangor Darul Ehsan*

Job Description: Senior Brand Executive

Department: Client Services / Account Management

Job Summary

The Senior Brand Executive is responsible for supporting brand management and client servicing functions by ensuring the smooth execution of campaigns, maintaining strong client relationships, and coordinating internal teams to deliver high-quality marketing and advertising solutions. This role requires strong project management skills, attention to detail, and the ability to thrive in a fast-paced agency environment.

Key Responsibilities

Client Servicing & Relationship Management

- Serve as a key contact for day-to-day client communications and support the Account Manager/Director
- Understand client briefs, brand objectives, and campaign requirements
- Build and maintain positive working relationships with clients
- Assist in preparing meeting materials, reports, and presentations

Project & Campaign Management

- Coordinate with creative, strategy, media, and production teams to ensure timely campaign delivery
- Manage timelines, deliverables, and workflow across multiple projects
- Monitor project progress and ensure adherence to deadlines and budgets
- Ensure quality control and brand consistency across all outputs

Brand & Strategy Support

- Support in the development and execution of integrated marketing campaigns
- Conduct market and competitor research to support strategic planning
- Assist in preparing proposals, campaign plans, and post-campaign reports
- Ensure all work aligns with client brand guidelines and objectives

Financial & Administrative Duties

- Assist in job costing, budget tracking, and PO/invoice coordination
- Ensure proper documentation for finance and internal records
- Support resource allocation and internal reporting

Requirements

- Bachelor’s Degree in Marketing, Advertising, Business, Communications, or a related field
- 3–5 years of experience in an advertising agency or brand management role
- Strong project management and organisational skills
- Excellent communication and interpersonal skills
- Ability to multitask and work under tight deadlines
- Proficiency in Microsoft Office (PowerPoint, Excel, Word)
- Detail-oriented with strong problem-solving abilities

Preferred Qualifications

- Experience handling FMCG, corporate, or integrated campaigns
- Familiarity with digital, social, and integrated marketing channels
- Experience using project management tools

Key Competencies

- Client-centric mindset
- Strong coordination and stakeholder management
- Time management and prioritisation
- Team collaboration
- Adaptability in a fast-paced agency environment

*This role will be based at Grey Worlwide Sdn Bhd, CGMD, Level 17, Bousteador,No. 10 Jalan PJU 7/6, Mutiara Damansara,
47800 Petaling Jaya, Selangor Darul Ehsan*

Job Details

• 💼 Customer Operations | Customer Success Team
• 📍 Malaysia 
• 🕜 Full-Time/Remote 

What you will do

As a Manager, Client Success, you will be the crucial link between our company's strategy and your team's daily execution. You will lead and empower a regional team of Client Success Specialists, coaching them to deliver outstanding results for our hotelier clients. Your focus will be on driving key success metrics, including client retention, churn prevention, and upsell performance. This role requires a blend of hands-on, empowering leadership and a sharp, data-driven approach to ensure your team and our clients succeed.

Where you will have impact

• Lead, coach, and develop a high-performing team of Client Success Specialists, empowering them to grow professionally and achieve their goals.
• Take full ownership of your team's key success metrics, including upsell pipelines, churn prevention, and client retention, using data to drive accountability and results.
• Manage your own book of business, overseeing the full client lifecycle for a portfolio of key accounts. From seamless onboarding and account setup to building long-term, impactful relationships that drive continuous success.
• Ensure a world-class client experience by overseeing high-quality onboarding, continuous enablement, and proactive engagement strategies across both your own accounts and your team's portfolio.
• Act as the primary escalation point for complex client issues, coordinating swiftly with Product and Tech teams to find effective resolutions.
• Partner closely with the Sales team to ensure seamless client handoffs and identify commercial growth opportunities within your portfolio.
• Proactively identify and implement process improvements that enhance efficiency and elevate the performance of the entire global Client Success organization.
• Champion the voice of the customer internally, ensuring client feedback is channeled effectively to shape our product roadmap and service delivery.

About our team

You'll be joining our diverse, globally distributed Client Success team, a group of strategic advisors united by a passion for the tech and travel industries. Our team operates in regional pods, and you will be the anchor for your team, bridging company strategy with on-the-ground client excellence. We are driven by one shared goal: empowering hoteliers to succeed. This is a highly collaborative role where you will work closely not only with your direct reports but also with key partners in Sales, Product, and Tech to ensure a seamless and valuable client journey.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Deep knowledge of the hospitality industry and familiarity with hospitality SaaS solutions.
• Proven leadership experience with a track record of managing or leading a team.
• Proven experience in a Client Success or Account Management role within a SaaS or tech company. 
• A data-driven and commercially-aware mindset, comfortable tracking and acting on metrics like upsells, churn, and retention.
• Exceptional resilience and composure when handling client escalations.
• Excellent written and spoken communication skills in English.
• Legal right to work Malaysia.
• An interest in leveraging AI and productivity tools to improve team workflows.

We welcome

• Experience leading a remote or distributed team.
• Fluency in additional languages relevant to your region.
• Exposure to upsell or commercial targets within a Client Success of Account Management role.

The Assistant Manager, Client Growth acts as a strategic consultant, partnering with internal media planning teams to align WPP Media Solutions with client objectives. This role focuses on driving internal adoption of solutions, translating client briefs into actionable strategies, and providing expert guidance on the programmatic ecosystem without managing direct campaign execution.

Strategic Consulting & Solutions Design

• Partner with media planning teams to evaluate client briefs and recommend the most effective media solutions to meet campaign objectives.
• Develop and implement 12-month solution integration plans for designated agencies and clients.
• Identify opportunities for solution adoption, manage a pipeline of upcoming client campaigns, and drive the internal integration of specific Advertising Technology (AdTech) products.
• Act as a subject matter expert for WPP Media Solutions, educating internal teams on programmatic capabilities and ecosystem dynamics.
• Monitor industry trends and analyze competitor offerings to inform solution positioning and strategic recommendations.

Stakeholder Management & Strategy

• Interpret client briefs to design tailored media strategies that align with overarching business goals.
• Ensure internal planning teams receive proactive updates, including product capability documentation, industry updates, and new solution playbooks.
• Manage relationships with internal stakeholders, ensuring alignment across cross-functional teams to design cohesive media campaigns.
• Articulate complex media strategies and present technical data to planning teams and clients in a clear, persuasive manner.

Process & Governance

• Supervise the internal recommendation and approval process to ensure adherence to strategic best practices.
• Monitor strategic delivery workflows to ensure all internal and external Service Level Agreements (SLAs) are met or exceeded.

Skills and Experience

Required Experience

• 1 to 2 years of experience navigating the programmatic advertising ecosystem, possessing a strong theoretical and practical understanding of how platforms like Demand-Side Platforms (DSPs) operate.
• Demonstrated background in media planning, solutions consulting, or client strategy within the AdTech industry.
• Proven track record of advising internal teams or client stakeholders on media strategy and platform capabilities.

Core Competencies

• Strategic Communication: Ability to translate complex data and programmatic concepts into actionable insights for non-technical stakeholders and planning teams.
• Cross-Functional Collaboration: Skilled at coordinating with multiple internal teams (such as trading and analytics) to ensure the proposed media strategies are viable and aligned with client goals.
• Brief Translation: Proficiency in converting high-level client objectives into tactical, platform-specific media recommendations.
• Technological Proficiency: Familiarity with leveraging Artificial Intelligence (AI) tools to enhance strategy development, optimize planning workflows, and automate routine tasks.

#L1-Promoted

Role Summary and Impact

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients.

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.

 WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career.

The Senior Manager, Cross-Channel Implementation & Activation is a senior delivery role responsible for the overall quality, consistency, and strategic direction of implementation planning and campaign activation across a larger client portfolio. Working within a pod structure, you operate with a high degree of autonomy — owning the end-to-end campaign workflow, setting the standard for implementation best practice, and serving as the escalation point for complex delivery challenges within your pod.

You work closely with your Director and collaborate across client servicing, planning, and specialist teams to ensure every campaign is planned with rigour, activated with precision, and reported with clarity. Your seniority is reflected not through layers of management but through the depth of your expertise, the scale of your accountability, and your ability to drive quality and innovation across a broader portfolio.

Responsibilities

Brief Management & Planning

• Review incoming briefs from the client servicing team, ensure all gaps and questions are addressed, and confirm the brief is ready for planning.
• Lead the end-to-end implementation planning process across the portfolio — overseeing Senior Executive output, reviewing plans at each stage, and ensuring strategic alignment throughout.
• Serve as the quality gate on implementation plans before they are shared with client servicing for client distribution — ensuring accuracy, strategic cohesion, and consistency with agreed objectives.
• Receive consolidated client feedback, direct plan revisions with the Senior Executive, and ensure updated plans are returned promptly to client servicing.
• Communicate plan approvals from client servicing to the Senior Executive and ensure the team is ready to move to build.
• Set and continuously refine implementation planning standards and frameworks across the pod, ensuring a consistently high-quality approach.

Campaign Build, Activation & QA

• Receive campaign structure from client servicing, ensure the team is fully briefed, and confirm SLA timelines are in place and achievable.
• Maintain oversight of campaign build progress, staying informed of any risks to delivery or timelines and acting swiftly to resolve them.
• Check budgets across all active campaigns to ensure full alignment with the approved media plan before going live.
• Conduct final QA review and sign-off on all campaign builds before previews are passed to client servicing for client review.
• Receive client approval or feedback from client servicing, coordinate all required changes with the team, and confirm final campaign activation.
• Serve as the escalation point for complex QA issues, activation discrepancies, or delivery challenges within the pod.

Optimisation & Performance

• Maintain a portfolio-level view of campaign pacing, performance, and delivery risks — proactively identifying issues and directing the team to address them.
• Lead in-flight optimisation decisions across accounts, ensuring campaigns are consistently delivering against client KPIs.
• Drive a structured testing culture within the pod — championing experimentation across channels, formats, audiences, and bidding strategies, and ensuring learnings inform future planning.
• Conduct the final review and sign-off on all performance and post-campaign reports before they are shared with client servicing, ensuring reports are insightful, accurate, and go beyond surface-level metrics.

Platform & Innovation

• Maintain expert-level knowledge across key platforms — programmatic, paid social, paid search, and emerging channels — and act as the senior platform authority within the pod.
• Lead engagement with media partners, platform representatives, and WPP Media's internal product teams to identify innovations and new capabilities relevant to client needs.
• Drive the adoption of new platforms, betas, and activation approaches across the pod, keeping the agency ahead of the curve.

Client & Stakeholder Engagement

• Engage with clients on escalated delivery matters, complex planning questions, and senior performance conversations — providing clear direction and senior-level assurance.
• Partner with client servicing leads to ensure the pod is well-aligned with client expectations across all accounts.
• Contribute to QBRs, planning presentations, and senior client meetings where implementation expertise and campaign performance insight is required.

Team & Collaboration

• Provide day-to-day direction and guidance to the Senior Executive within the pod, supporting their development through clear feedback and coaching in the flow of work.
• Collaborate closely with client servicing, planning, data, and specialist teams to ensure seamless delivery across the full campaign lifecycle.
• Contribute positively to broader team initiatives, best practice sharing, and ways of working improvements across the implementation and activation function.

Finance & Compliance

• Ensure all bookings, loadings, budget reconciliations, proforma checks, and billing processes across the pod are completed accurately and on time.
• Maintain full financial compliance across active accounts and escalate discrepancies promptly.

Skills and Experience

• 6–8 years of media agency experience with a strong background in implementation planning and campaign activation.
• Proven ability to independently own and elevate implementation planning and activation output across a broader client portfolio.
• Expert-level platform knowledge across multiple channels — programmatic (DV360, The Trade Desk), paid social (Meta, TikTok, LinkedIn, Snapchat), paid search (Google Ads, SA360), and ad serving (CM360, Flashtalking).
• Track record of setting implementation standards and driving consistent quality across a team or portfolio.
• Comfortable engaging with senior clients and internal stakeholders on complex delivery, planning, and performance matters.
• Strong commercial awareness — able to connect campaign performance to client business outcomes.
• Excellent analytical and problem-solving skills — comfortable operating at portfolio level and diving into detail when required.
• Strong communicator — able to represent the pod credibly in senior forums and client settings.
• A balance of strategic thinking and hands-on delivery — equally at home shaping a planning framework as resolving an in-flight issue.
• Genuine passion for platforms, innovation, and staying ahead of the media landscape.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

About Nintex: 

At Nintex, we are transforming the way people work, everywhere.  

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. 

About the role: 

The Compliance Analyst is a member of the Nintex Security Team and partners with globally distributed departments to execute and sustain the company’s compliance program. This role is operational and tactical in nature, with responsibility for working with teams to implement compliance requirements, enabling audit readiness, coordinating ongoing compliance activities, and supporting external and internal audits. 

The Compliance Analyst applies strong project management and analytical skills to manage multiple concurrent initiatives and brings working expertise across multiple compliance frameworks to ensure consistent and effective compliance outcomes. 

Your contribution will be:

Domain Knowledge and Documentation: Coordinate the full compliance lifecycle, including gap analysis, remediation planning, audit execution, and continuous compliance monitoring. Prepare the organization for new and evolving compliance frameworks by coordinating assessments, audits, self-assessments, and evidence collection and review activities. Develop, maintain, and review compliance related documentation to support training, awareness, and sustained operational effectiveness. Support the Revenue team by answering Security-related questions from customers and prospects. Assist with curating content for ongoing Security training requirements, ensuring completion targets are met. 

Global Stakeholder Management: Collaborate with globally distributed stakeholders across Engineering, IT, Product, HR, Legal, and other business functions to support consistent implementation of compliance requirements. Serve as a primary liaison for audit coordination, including facilitating interviews, walkthroughs, and evidence requests. Provide guidance and training to internal teams on compliance initiatives and audit readiness. 

Adhere to Nintex Standards and Practices: Support adherence to Nintex governance, risk, and compliance standards by assisting with the creation, review and updates of information security policies and procedures. Ensure compliance activities align with internal guidelines and approved risk management practices. Contribute to compliance integration efforts for acquisitions or organizational changes as required. 

Risk Management and Mitigation: Support risk management activities by assisting with security reviews and compliance risk assessments for new initiatives, technologies, and vendors. Identify potential compliance and control gaps, document risks, and assist in tracking mitigation activities. Escalate identified risks and issues to appropriate stakeholders in a timely manner. 

To be successful, we think you need:

• Bachelor’s degree in Information Security, Information Technology, Risk Management, Business, or a related field, or equivalent practical experience. 

• A proven track of at least 5 years working experience with common compliance and assurance frameworks such as SOC 2, ISO/IEC 27001, GDPR, HIPAA, FedRAMP, or similar international regulatory standards. 

• Relevant certifications are preferred but not required, including: CISA, CRISC, CISSP, CCSK, ISO 27001 Lead Implementer/Auditor, or related compliance or risk certifications. 

• Familiarity with common IT infrastructure, SaaS based cloud services, identity and access management concepts, and security tooling sufficient to assess control design and operational effectiveness (hands‑on administration is not required).

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

• Bachelor’s Degree in IT or equivalent
• 7-10 years of experience in Business Analysis, Informatica, Big Data, BI & Data Warehouse.RDBMS, SQL, ETL, SAS DI and etc.
• Experience in Ab Initio platform is added advantage.
• Experience with UNIX environment.
• Experience working using API and web services
• Familiar with various project management tools (e.g. Microsoft Project).
• Posses analytical and strategic with a track record of success in delivering results within a large complex organization.
• Must have strong leadership and people management skills; ability to influence, organizational ability and time management.
• Embody the organisation culture and aligns and support of organisation vision and mission.
• Excellent interpersonal, written and communication skills. 
• Highly result oriented and can work independently.
• Demonstrates ability to build relationships and work well with peers from both business and technology stakeholders and interact effectively with internal and external parties.
• Ability to plan and prioritise work / projects in the team.
• Display good leadership qualities, high commitment and drive to complete the assignement.

About the Role

We are seeking an experienced Oracle PL/SQL Developer to design, develop, and maintain database solutions that support critical business applications. The ideal candidate will have strong expertise in database programming, performance tuning, and data processing.

Key Responsibilities

• Develop, maintain, and optimize database code using PL/SQL.

• Design and manage database objects in Oracle Database.

• Write complex stored procedures, functions, triggers, and packages.

• Perform query optimization and performance tuning.

• Work closely with application developers and business stakeholders to understand data requirements.

• Support data migration, integration, and ETL processes.

• Troubleshoot and resolve database-related issues.

• Ensure data integrity, security, and compliance.

• Maintain proper technical documentation.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.

• 3–8 years of experience in Oracle PL/SQL development.

• Strong hands-on experience with PL/SQL and Oracle Database.

• Experience in writing complex queries and performance tuning.

• Familiarity with data modeling and database design concepts.

• Knowledge of ETL processes and tools is an advantage.

• Strong analytical and problem-solving skills.

Nice to Have

• Experience in banking, insurance, or financial systems.

• Exposure to reporting tools or BI platforms.

• Knowledge of Unix/Linux scripting.

• Experience with Agile methodologies.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact 

Reporting of the role: This role reports to the Head of Media Practices &  works closely with Head of ecommerce, WPP Media APAC 

Role Description 

The Director of ecommerce brings thought leadership in full funnel commerce strategy and planning, ecommerce campaign management, DTC, and retail media expertise to the WPP Media, delivering best-in-class solutions across our client teams. 

This role will understand the capabilities of commerce platforms including retail media networks and AdTech partners and will assist in solving complex business problems through simplified POVs. The role will identify product, process, or solution opportunities based on client needs and unlocking new growth opportunities across channels for clients. 

This role will have the opportunity to work across multiple client accounts, Affiliate and influencer marketing teams, performance marketing, retail, tech and analytics partners, and support highly dynamic cross-functional project teams.  This role is designed to deliver Commerce strategic support to our clients and WPP client teams. The role is responsible for operationalizing best practices, developing commerce solutions, and delivering client business objectives. 

Job Responsibilities: 

Strategic Leadership: 

• Champion the adoption of WPP Commerce across existing and new business 

• Support client teams (investment, performance, planning, data, and analytics) to deliver comprehensive solutions that accomplish client’s business objectives. 

• Support the integration between commerce and brand media to develop end-to-end media strategy for clients. 

• Stay up to date on the latest trends and best practices in retail media. Develop and cascade POVs on changing industry dynamics. 

• Assist in developing commerce and retail media content for the organization, including educational trainings, POVs, and frameworks. 

• Develop robust partnerships with key marketplaces (Lazada, Shopee etc.), affiliates (shopback, involve asia etc.), other retail partners (Foodpanda, Grab etc.) 

• Define priorities, targets, and budgets, adapting global playbooks and guidelines into actionable local plans. 

• Collaborate with planning and buying teams to create comprehensive playbooks outlining how to integrate digital/non-digital retail media formats into overall client campaigns.  

Client Success: 

• Collaborate closely with client teams to execute best-in-class campaigns aligned with client objectives. 

• Consult with agencies and clients, translating business briefs into actionable retail media strategies. 

• Drive performance across marketplace accounts, ensuring alignment with broader commerce strategies. 

• Design measurement frameworks for all retail media formats, considering factors like lift studies, in-store traffic data, and promotional code tracking, to track effectiveness and client ROI. 

 Operational Excellence: 

• Build and refine internal tools, processes, and reporting dashboards to streamline retail media operations, enhance performance tracking, and enable data-driven decision-making. Proactively streamline processes for enhanced collaboration within GroupM Commerce and with our clients. 

• Develop frameworks, case studies, and training materials to continuously elevate biddable commerce media buying. 

• Proactively identify and evaluate emerging platform capabilities, pilot new ad products, and negotiate favourable partnership terms to maintain our competitive edge. 

• Develop and run training program to raise group capability across key Commerce capability. 

 Commercial 

• Take ownership on pipelining, forecasting and delivery of group Commerce solutions and projects. 

• Provide accountability across the assigned Group for commercial outcomes of all projects, products and services. 

• To report against the business growth targets, working closely with the client and market leads to deliver them. 

What it takes to be successful 

• Expert knowledge on the Retail landscape and relevant topics within the industry 

• Be a strategic problem solver, with the ability to understand client business challenges and develop creative, effective & measurable solutions. 

• Agile and collaborative approach to designing and developing capabilities with strong sales, business, and commercial acumen. 

• High-level stakeholder management capabilities, who can influence a diverse range of teams and individuals. 

• Effective in both verbal and writing when presenting / packaging projects to the clients and internal stakeholders is a much. 

• Experienced trainer, having worked with marketing teams to deliver learning & development programs. 

• Strong data & tech partner management capabilities, with established relationships in place with key partners 

• Highly organised, detail orientated, QA-focused with demonstrated project management capabilities. 

• Ability to work in a matrix organisation, managing complexity and challenges. 

• Flexibility to work in a cross-functional team but also have the initiative to problem solve independently. 

• Deep understanding of retail commercial elements such as profit margin, inventory levels, forecasting, and demand planning to inform media decisions. 

• 10+ years of experience in ecommerce/retail strategy, partner management, ecommerce campaign management and client relationship management 

• Experience in campaign management and optimization across multiple retail platforms (Lazada, Shopee, Foodpanda, Criteo, Google, Meta, Tiktok shop etc.). 

• Experience with retail bid management platforms, such as Pacvue or Skai 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted 

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About this Role

Cialfo is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels — from junior counsellors to senior school leaders — with the professionalism and finesse typically seen in white-glove service roles. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization.

This is a strategic role requiring a unique blend of client management, business acumen, and customer-centric service to ensure high satisfaction, retention, and account growth.

What You Will Be Doing

On a Day-to-Day Basis

• Driving Client Success
  • Partner closely with high school stakeholders (counsellors, teachers, IT teams, and leadership) to understand their goals and ensure Cialfo's solutions align with their desired outcomes.
  • Conduct onboarding and training sessions tailored to counsellors, students, IT teams, school management, and other stakeholders.
  • Monitor and analyse client engagement data to proactively identify opportunities for improving ROI and delivering measurable results.
• Ensuring Client Satisfaction and Delight
  • Regularly conduct business reviews to assess progress, showcase impact, and gather feedback.
  • Act as a trusted advisor by anticipating client needs and offering tailored solutions to drive retention and satisfaction.
• Client Support
  • Resolve technical and operational challenges by collaborating with internal teams across product, marketing, finance, and engineering.
  • Serve as the primary point of contact for high school clients, delivering fast and effective support.
• Maximizing Value and Expanding Relationships
  • Encourage deeper adoption of Cialfo's platform by highlighting new features that address evolving needs.
  • Identify opportunities for account growth through client expansion into Cialfo's broader product and service offerings.
• Operational Efficiency
  • Maintain accurate and up-to-date client records within the internal CRM system.
  • Log all interactions and key actions in a timely and consistent manner.
• Lead, Strategize & Develop Regularly
  • Providing World-Class Customer Experience.
  • Deliver every client interaction with professionalism, empathy, and attention to detail.
  • Go above and beyond expectations, recognizing milestones and offering thoughtful, personalized solutions.
  • Handle complex challenges with calm, discretion, and client-first thinking.
  • Build long-term, trust-based relationships that position Cialfo as a strategic partner.
• Cultivating Customer-Led Brand Advocacy
  • Foster loyalty by delivering consistent value across the customer journey.
  • Identify and support client advocates who are excited about Cialfo's impact.
  • Elevate their voice within the broader community and education ecosystem.
• Business Development
  • Develop long-term client strategies to increase retention, expansion, and partnership value.
  • Use data to create and execute growth plans that align with client goals.
  • Present compelling proposals and strategic solutions with polish and credibility.
• Relationship Development
  • Build strong relationships with senior stakeholders, including principals and school heads.
  • Position Cialfo as the preferred platform and trusted partner among decision-makers.
• Collaboration with Product & Marketing
  • Build compelling case studies and success stories that reflect the impact of Cialfo's solutions.
  • Actively share user feedback and insight with internal teams to support product development and iteration.

About You

• Qualifications
  • A Bachelor’s degree in Business Administration, Education, Marketing, Communications, or a related field.
• Experience
  • Familiarity with SaaS, EdTech, or technology solutions for B2B clients.
  • Experience within the high school and/or higher education industry.
  • 5+ years of success in customer success, client experience, account management, or strategic consulting.
  • Proven track record of revenue growth and successful relationship management through strategic thinking, branding, and client enablement.
• Skills
  • Consultative Approach: Ability to understand client goals and guide them toward strategic solutions.
  • Attention to Detail: Anticipate client needs and deliver tailored, flawless experiences.
  • Analytical Thinking: Strong grasp of data and how to use insights for business and client success.
  • Efficient Communication: Clear, empathetic, and professional communicator across all levels.
• Qualities
  • Professional Presence: Poised, confident, and articulate with excellent interpersonal skills.
  • Emotional Intelligence: Attuned to subtle cues, empathetic, and solutions-focused.
  • Discretion & Confidentiality: Trusted partner who manages sensitive information with integrity.
  • Relationship-Centric: Invested in building long-term partnerships with a value-first mindset.
  • Ambitious & Self-Driven: Motivated to innovate, improve, and grow in all aspects of your role.

You’re a Notch Above If You Have

• An MBA or equivalent postgraduate degree in marketing or business.
• Familiarity with high school counselling workflows and challenges.
• Experience engaging directly with C-level education stakeholders.

This role will be based in Malaysia and the candidate will need to be based there.

Analytics Intern (Bachelors) — Analytics Delivery Team (Malaysia Data Hub)  

Company: WPP Media  

 
Team: Analytics Delivery Team — Malaysia Data Hub  

 
Location: Malaysia (Hybrid/Onsite as per business need)  

 
Internship Type: Internship (Full-time preferred)  

 
Duration: Minimum 5–6 months  

About the Role  

WPP Media’s Analytics Delivery Team (Malaysia Data Hub) is looking for a Masters-level Analytics Intern to support reporting, dashboarding, and insight generation for business and media stakeholders. This is a hands-on role where you will build and improve Power BI dashboards, write SQL queries for data extraction/validation, and automate workflows using Python.  

Key Responsibilities  

• Build and enhance Power BI dashboards (DAX measures, data modeling, visuals, drill-throughs, performance optimization)  

• Write and optimize SQL queries to extract, validate, and transform data from multiple sources  

• Support analytics delivery by converting business needs into clear KPIs, reporting views, and insights  

• Use Python to automate data preparation, reporting workflows, and analysis tasks  

• Assist with data quality checks, reconciliation, and anomaly detection  

• Maintain documentation for dashboards, KPI logic, data definitions, and solution workflows  

• Collaborate with analysts, data engineers, and stakeholders in an agile delivery environment  

Required Skills (Must-have)  

• Strong Power BI experience (Power Query, DAX, data modeling, best-practice visual design)  

• Strong SQL skills (joins, aggregations, window functions, troubleshooting data issues)  

• Strong Python skills for data analysis/automation (Pandas, NumPy, scripting)  

• Good understanding of analytics concepts: KPIs, trends, segmentation, reporting logic  

• Strong attention to detail and ability to explain insights clearly to stakeholders  

Good to Have (Nice-to-have / Optional)  

• Experience with Google Cloud Platform (GCP)  

• Exposure to BigQuery (querying large datasets, optimization)  

• Familiarity with data pipelines / ELT tools (e.g., dbt, Airflow, etc.)  

• Exposure to AI/ML concepts (forecasting, classification, LLM-based analytics workflows)  

• Knowledge of digital/media metrics is a plus (campaign performance, audience analytics)  

Qualifications  

• Currently pursuing a Bachelors in Analytics / Data Science / Statistics / Computer Science / Engineering / Business Analytics (or similar)  

• Strong analytical mindset with problem-solving ability  

• Ability to manage tasks independently, meet deadlines, and work collaboratively  

What You’ll Gain  

• Real-world experience delivering analytics solutions in a global media organization  

• Mentorship from experienced analytics professionals  

• Opportunity to contribute to production dashboards and measurable business outcomes  

• Exposure to modern cloud analytics stack (depending on project requirements)  

#L1-Promoted